# Page 4 | Kixie PowerCall Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Kixie PowerCall the right Auto Dialer solution for you? Explore 294 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135636/Kixie-PowerCall/reviews --- Kixie PowerCall 4.6 (294) [View alternatives](https://www.capterra.com/p/135636/Kixie-PowerCall/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 22nd, 2026 # Page 4 - Reviews of Kixie PowerCall ## Showing most helpful reviews Showing 76-100 of 294 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Technical Support Security and Investigations Used the software for: 1-2 years ### " Easy to use and navigate" January 14, 2019 5.0 Experience is hassle free and free from any inconvenience. When you log in you take in calls right away that allows you to be more productive. Pros What I like about this device is that it is easy to use and start. And aside from that you can do lot of things which are not available from a typical call center tool. You can dial any number anytime, check logs and listen to recordings without doing so much effort. In other words it is a one time stop software. Cons What I don't like about this software is that it only works better on google chrome browser. Review Source LL Lisa L. CRO Agent Consumer Services Used the software for: 1-2 years ### "Calling Power" January 28, 2022 4.0 Using Kixie has increased productivity, and conversation outcomes. Pros Awesome software! Great for tracking and predicting productive call times. Cons I have not found any part of Kixie that I didn't like. Review Source Jorge M. CEO Human Resources Used the software for: Less than 6 months ### "I really like how these guys take care of the client. The app is awesome and CS is outstanding" February 6, 2018 5.0 Speed and automatic sync Pros Well basically I like four main things. 1- One is the integration that has with the CRM. It really works automatically. Once you hang up the information is recorded in the CRM. In other apps I found that there is a lag between this and not allways the information is sync with the right contact. There you become more worried for doing this than for making your calls. 2- The customer service is outstanding. We have to make some changes in order to work in my market. The Customer support never left me alone and they treat me as a million dollar bill. 3.- The quality of the call is awesome. My clients did not notice a difference calling from a traditional phone line. 4.- Pricing structure. They have a plan in which you know exactly how much you are going to pay right from the start. Cons Is not something I don't like. If you could add in the beginnig of a voice mail the name of the person you are calling and add this to the recording voice mail would be awesome. Review Source TT Tobin T. Owner Marketing and Advertising Used the software for: 2+ years ### "Lifestyle Fiberglass Pools" January 24, 2023 5.0 Really good Pros Takes the guess work out of organizing our incoming calls Cons Sometimes things happen to the software outside out control and we don't get notified Reason for choosing Kixie PowerCall Our \[sensitive content hidden\] knows the Kixie \[sensitive content hidden\] Review Source SP Shawnna P. Director, Member Experience Hospitality Used the software for: 1-2 years ### "Makes calling and keeping records wasy" January 21, 2023 5.0 Time saving and tracking. Pros Easy to use and saves time. Syncs to our CRM for record keeping. Cons More reporting to view calls out, sorted by the number being called. Review Source AB Adam B. Sales consultant Computer Software Used the software for: 2+ years ### "An absolutely fantastic bunch and product to match" August 12, 2020 5.0 Fantastic. If you need a power dialler, use this. Pros \[SENSITIVE CONTENT HIDDEN\] are the main men here. The customer service is the best I have ever received. Very quick service, work round the clock, help with most IT issues I had even if it was nothing to do with Kixie. Absolute best product on market and \[SENSITIVE CONTENT HIDDEN\] is an asset to the team Cons Absolutely none other than they are a massive company so can be busy some times so you might have to wait an hour or so for the next available slot even though they fix any problem in minutes. Alternatives considered [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Review Source MK Matt K. Agile Coach Computer Software Used the software for: 6-12 months ### "Kixie is a powerhouse" April 5, 2022 5.0 Pros Ease of use and setup. Took us just a few minutes to be up and running. Integrates well with HubSpot. Jam packed with advanced features we have not yet explored, but definitely will. Cons Some features did not work as well for us out of the gate, but the beauty is Kixie support is super responsive and we were able to resolve quickly. Switched from [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) Didn't need the features or the cost associated. Needed to integrate easily with HubSpot. Review Source BB Brad B. Sales Operations Information Technology and Services Used the software for: 6-12 months ### "Reliable product and amazing CS team!" November 24, 2021 5.0 The Kixie team from sales to CS go above and beyond to ensure we are successful. Pros Quickly deployed solution to our team. Kixie Hubspot integration aligns contacts, call and SMS logging, local presence, and live call coaching ability! Cons Nothing currently... 6 months in and still going strong. Review Source ES Erik S. Business Development Coordinator Financial Services Used the software for: 1-2 years ### "Kixie Review" August 19, 2022 3.0 Pros The ability to create VM drops is extremely helpful for our team. Cons lack of consistency with usage and customer support is sometimes not available for hours. Review Source Response from Kixie August 29, 2022 Hi Eric, thank you for your feedback. We're glad to hear that voicemail drops have been a big help to your team! Our customer support team is based 100% in our Santa Monica, CA office, and to continue to offer the highest quality of customer care our team is available 6am-5pm Pacific Time, Monday-Friday. If you need help outside of those hours, shoot us an email at support@kixie.com, one of our experienced reps will always get in touch with you as soon as possible on the next business day. AH Andrew H. Sales Education Management Used the software for: 2+ years ### "Ease of use" January 10, 2023 5.0 It is easy and simple to use and fit into our business model Pros It is easy to use for all the team. No matter the computer literacy level of our users. Cons I sometimes need to go out of the software and reinstall to get the power dialer to show and work. Review Source DS Duane S. Owner Real Estate Used the software for: 2+ years ### "Worth a look" June 12, 2020 5.0 I was very please with the way they send you tutorial videos when you get started which cut the learning curve sharply. Pros very innovative company to watch out for. The uptime to use product is very impression..No high level IT knowledge needed. Cons Set up a conference call on the fly is one area I think that they can invest in. Reason for choosing Kixie PowerCall I can pick up the phone and call to ask a pressing question if I do not know what I am doing...also, they have a good knowledge base area to find answers to the questions that I have. Review Source Response from Kixie June 17, 2020 You can setup conference with Kixie inside the dashboard RD Robert D. President Marketing and Advertising Used the software for: 1-2 years ### "Awesome product well done" October 29, 2021 5.0 Overall good experience. Kixie has made our call center possible across 5 countries. Pros Integration with HubSpot is solid. The product works consistently with no issues Cons It can be tricky to setup - but support gets you through it. In fairness, the process is complex (not the software but the actual business case. Reason for choosing Kixie PowerCall HubSpot integration Review Source JR Jason R. Owner Financial Services Used the software for: 6-12 months ### "Kixie is great " November 18, 2022 5.0 Very great, we are glad we went with them over the others. Pros Helpfulness of the support. Easibility of use. Cons That I do not know how to properly work all the funtions as i am learning them through experiance. Alternatives considered [Ricochet](https://www.capterra.com/p/136226/Ricochet-Consignment-Software/) Review Source TH Thomas H. Case Manager Law Practice Used the software for: 6-12 months ### "Great Product and Great Support" December 30, 2022 5.0 The SMS program is fantastic, and the support is top notch. \[SENSITIVE CONTENT\] responded to my question within minutes, and then maintained communication over multiple days until my question was answered. She escalated the question when I explained the setup and got a technical engineer's input. She went as far as was necessary to get my an answer, and as a business, that type of support is greatly appreciated. Pros We are implementing the Kixie business SMS integrations with Hubspot, to automate SMS messages and allow a team to respond to messages as they are available Cons Hardly a negative on the software, but I was figuring it out on my own. At first support said the integration I was trying to do was not possible. But they were also very helpful and very responsive. Review Source PS Paul S. Director Customer Success Information Technology and Services Used the software for: 6-12 months ### "Kixie, it works!" September 13, 2021 5.0 A reliable and quality phone solution that works in multiple geos for globally distributed workforce. Pros With a split team, it was difficult finding a VOIP provider that worked with our CRM. We evaluated many providers and eventually settled on Kixie because of consistent call quality. In short, it works! Cons Some of the platform integrations that Kixie should have supported ended up breaking during our trial period (which they graciously extended while they were trying to figure this out). The downfall was the lack of email and phone response from sales. The only way I was able to get my questions answered was when I booked a meeting. I did have a few interactions with support, and they do not have this response problem. Review Source MM Matthew M. Senior Account Executive Graphic Design Used the software for: 1-2 years ### "Kixie is a must use product if your sales team uses the phone (and they should be)" August 10, 2021 5.0 Overall, we have been pretty happy with Kixie. It records, dials and texts, making my sales job that much more fluid. Pros We had tinkered with a couple other similar products, but Kixie helped us pour fuel on the call fire we needed to reach out goals. It integrates pretty well with Hubspot, they are constantly updating (not a bad thing) and listen to feedback provided. Cons 6 times of 10, the integration with Hubspot is a bit wonky. Review Source RP Rachel P. Sr. Sales Coordinator Information Technology and Services Used the software for: 2+ years ### "Brilliant tool for Inside Sales Reps for tight budgets & high performance goals! " June 9, 2020 5.0 My call volume was average before I used Kixie. Pros Kixie has helped me hit my own personal goals. As the first step of the sales cycle process, the Inside Sales Rep is essential to the success of sales growth. My daily goal is to drop as many voicemails as possible. Without the human on the voicemail, prospects are not as engaged. Also, the customer service is super supportive. I can call them anytime during business hours & they are helpful to help me troubleshoot. Cons There are daily software updates, which can be irritating, when I am trying to hit my outbound voicemail drop, there are updates when I need to refresh all of my systems. Review Source FD Frankie D. President Management Consulting Used the software for: 1-2 years ### "5 star rating for Kixie Powercall" January 17, 2023 5.0 Pros The feautures that are most impactful are the auto dialing and call recordings, these also me to run my business more effectively and efficiently. Cons Integration with my exisitng business process was simple, quick, and easy. There are no products that are difficult to use . Review Source KD Kevin D. Sales Enablement Consumer Services Used the software for: 6-12 months ### "Troubles from Day One" March 16, 2021 4.0 Pros The unlimited US/CAN calling and texting made it worthwhile for our organization, which does on average 20 hours of connected call time for our sales team. Cons The system has had frequent bugs, delays and outages every month. We have not had a month of stable use. The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist, making it difficult to measure our team. The platform itself feel incomplete, compared to the market. Lacking critical features and reporting function. Alternatives considered [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[Aircall](https://www.capterra.com/p/184709/Aircall/)[Aloware](https://www.capterra.com/p/179188/Aloware/) Reason for choosing Kixie PowerCall Kixie had unlimited calling and texting, and with our teams volume of calls across North America, it was the leading factor. Review Source EH Esmeralda H. Assistant Real Estate Used the software for: 1-2 years ### "Kixie for Management" November 4, 2022 4.0 It served the purpose of answering calls from anywhere in the world. Good connection. Easy to use and understand Pros Is easy to use, im not tech savy and i found it pretty easy to use. Its launches fast. Cons I couldn't find the record option on the extension Review Source Response from Kixie November 11, 2022 Hi Esmerelda, thank you for leaving a review! We're glad you find Kixie helpful and easy to use. For info on call recordings, please see the article linked below, or reach out to our support team via chat or at support@kixie.com. Thanks! https://support.kixie.com/hc/en-us/articles/360009448814-How-Do-I-Control-Settings-for-Call-Recordings- MW Morgan W. Director of Sales E-Learning Used the software for: 2+ years ### "Works seamlessly" September 10, 2021 5.0 Its worked extremely well for our team so far. We use it to dial 100-200 contacts per day, per rep, and its very easy to use and syncs without issue. The calls are also saved right into HubSpot which makes my job as the director a lot easier as I can quickly review calls / demos etc without having to rely on the reps recording the calls. Pros Easy to use, seamless integration, records the calls, has a great dashboard. Cons Need to configure your internet to prioritize Kixie otherwise it might lag. Review Source CM Carolyn M. COO Consumer Services Used the software for: Less than 6 months ### "Worst SAAS experience of my career" April 7, 2022 1.0 Again, it was the most unreliable software that I have used in my career. It cost us many lost sales and damaged our reputation with potential customers. I cannot emphasize this enough, for the good of your business, stay away! Pros On the surface, it had all of the features we needed. Cons Nothing worked. Various features would stop working at random. I had to retest every IVR and feature daily. Sometimes support would be missing for the entire day. No one is available by phone. The number of bugs and issues was incredible. It was the most unreliable software that I have ever used. We lost tens of thousands of dollars in business due to the malfunctioning phone system, and it damaged our company's reputation. Stay away! Review Source MA Michael A. Owner Financial Services Used the software for: 2+ years ### "Best Integrated Phone System" May 25, 2022 5.0 All Pros Easy Installation. Very easy for users to learn and use Cons Great software no complaints. I guess the only thing I would like is easier power dialing Reason for choosing Kixie PowerCall zoho intergration Review Source JS Julian S. Account Manger Insurance Used the software for: 1-2 years ### "Review" January 10, 2023 5.0 10/10 Pros The time it saves me while dialing, makes my job easier Cons honestly I like everytihng about it it saves me time, and makes my job 100x easier Reason for choosing Kixie PowerCall better features Review Source nS neil S. ceo Financial Services Used the software for: 6-12 months ### "Kixie works the best!" December 29, 2022 5.0 Pros Saves our users times and energy to call the leads placed in our system. Cons So far so good. I wish I used them earlier to automate the time. Review Source Similar Products Featured ## Related categories [Auto Dialer](https://www.capterra.com/auto-dialer-software/)[IVR](https://www.capterra.com/ivr-software/)[Telephony](https://www.capterra.com/telephony-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.