# Page 5 | Kixie PowerCall Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Kixie PowerCall the right Auto Dialer solution for you? Explore 294 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135636/Kixie-PowerCall/reviews --- Kixie PowerCall 4.6 (294) [View alternatives](https://www.capterra.com/p/135636/Kixie-PowerCall/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 22nd, 2026 # Page 5 - Reviews of Kixie PowerCall ## Showing most helpful reviews Showing 101-125 of 294 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KD Kenny D. Senior Digital Marketing Consultant Insurance Used the software for: 1-2 years ### "Great Integration!" September 10, 2021 5.0 Pros Great Integration with Hubspot and area code matching is great. Cons Too many updates Sometimes PowerCall goes down during updates Review Source GR Gerard R. Owner Financial Services Used the software for: Less than 6 months ### "Great Service at a Great Value" January 10, 2023 5.0 I love the the ability to track and monitor employee calls and habits. its great for coaching sessions. Pros I love the click to call feature, very easy to use and we are integrated with Zoho. Cons To this point I have honestly not had any issues, The process to integrate with Zoho was very easy. Alternatives considered [PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) Reason for choosing Kixie PowerCall Price and support Review Source Devon B. Product & Account Manager Financial Services Used the software for: 6-12 months ### "Great experience! They got me signed up quickly and helped me set everything up." June 5, 2018 5.0 Makes dialing and tracking relationships super easy! Pros Easily integrates with Pipedrive (the CRM we use) and will automatically record/log incoming and outgoing calls. Dialer is easy to use - automatically pops up when I log on to my computer. Cons There are some reporting features that are missing (call center reporting), there is sometimes an issue with texts not coming through in a timely fashion (sometimes not at all). Not all emails are automatically recorded into the CRM. Review Source IC Ian C. CEO Marketing and Advertising Used the software for: 1-2 years ### "Kixie defrauded my company out of $1,448" May 5, 2022 1.0 Cons Do NOT purchase this software. Kixie has deployed predatory business practices such as disallowing subscription cancellation and having a zero refund policy - even for mistaken purchases. They don't operate ethically, and they don't have your best interest in mind. Review Source AD Andrew D. Senior moving consultant Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great platform" January 20, 2023 5.0 Pros very fast and easy to use, many capabilities and functions. Cons no complaints this platform is the best ever Review Source KS Kevin S. Operation Specialist Investment Management Used the software for: 2+ years ### "Customer Service" June 13, 2022 5.0 Pros How intuitive it is and how much data is available Cons Some of the calls being made do not get recorded. Review Source JH Justin H. Sales Rep Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Tech Support and API ease of use for the win!" January 21, 2023 5.0 Pros Tech Support were quick to reply to me and resolve a minor issue I had. The API is easy to use. Cons Nothing sticks out as far as a con honestly. The only issue I've encountered was resolved within a day of bringing it to Kixie's help desk/tech support Review Source CS Clifton S. Branch Manager Financial Services Used the software for: Less than 6 months ### "Great product for a great price" January 14, 2023 5.0 Everything's been great, the click the dial works, it records all our phone calls, tracks all our numbers. helps keep my dialer's accountable. Pros I love that this product integrates with my crm salesforce, in a records all phone calls and tracks all activities Cons With all online phone systems, sometimes the call quality could be a little better, but overall it works very well. Review Source TR Thomas R. Head of Sales Computer Software Used the software for: 2+ years ### "Makes my job easier" June 18, 2020 5.0 Recording calls for training as well as documenting content during sales calls Pros The ability to click to call and being able to send and receive text messages Cons When receiving incoming calls it is not always easy to identify who is calling me and its difficult to find that person in my CRM prior to answering the call. One of the older versions made that easier, now when I have an incoming call I have to identify the person on the phone and then search my CRM for their account which causes delays and initial confusion. Review Source DC Deonte C. Account Executive Information Technology and Services Used the software for: Less than 6 months ### "This is the ONE!" September 13, 2019 5.0 Kixie Powercall is getting us on the phone faster and connected with quality prospects. We can essentially do everything we need to do from the Kixie software and see it in its respective field in our CRM. This minimizes the administrative tasks that sales people fill their time up with. Pros I loved the full integration with out Hubspot CRM. It already had the pre-loaded dispositions and synced instantly when making calls. The Kixie software is lightweight but gets the job done in a major way. Additionally, being able to hear have call recordings loaded into our Hubspot CRM we can find out what our sales people are saying right and make the tweaks when they could have said something different. Cons We have found no CONs to the Kixie software. Reason for choosing Kixie PowerCall The software works as we need for our team but most importantly the support and team getting us up and running was critical. Our rep did a great job explaining all the features and benefits and helping us realize this was a going to change our sales results instantly. Review Source BC Brenna C. Licensed Vocational Nurse Medical Devices Used the software for: Less than 6 months ### "Kixie is User Friendly" February 9, 2022 4.0 Overall I'm very satisfied with using Kixie daily as it allows me to perform my job successfully. Pros What I like most about this software is that it's user friendly and operates very similar to an actual cellphone system. I like that Kixie provides the main functions needed in order to perform my job successfully on a daily basis but also provides added extras like text template and VM drop. Cons What I like least about the software is when it acts as if it's dialing a calling or still ticking as if a call hasn't ended when it has. Other than that, I have no complaints! Review Source Christopher T. Sales Coordinator Computer Software Used the software for: Less than 6 months ### "This service is a phenomenal tool for sales representatives! Saves time and makes the job easier" July 30, 2018 5.0 I am able to save time by not leaving voicemails constantly. I am also able to make calls quicker, so I have the ability to have more outreach to potential clients. This is a perfect tool for someone making 50-100 calls per day. I love the integration with hubspot and other sales software systems, this tool has really made my job so much easier on a day to day basis and I love it! Pros The ease of use, the ability to not have to leave constant voicemail, the integration with hub spot and other platforms, Also love how it keeps recordings of calls so you can always refer back to old calls and how many you make in a day. Cons I wish there was an actual counter that tells you how many calls you make in a day on the smaller window. There may be one on the bigger website but I wish it was on the smaller window where I am actually making the calls. Review Source MH Matthew H. Principal Financial Services Used the software for: 1-2 years ### "Best power dialer for the dollar...." August 11, 2022 5.0 Pros I love the Voice Mail drop, integration with Salesforce, and point and click dialing. Cons There are no cons. I'm completely satisfied Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Kixie PowerCall Cheaper and better. Review Source Response from Kixie August 22, 2022 Thanks for the review, Matthew! We're very glad to hear you're completely satisfied with Kixie, and that you're saving money with us too! Have a great day! VR Verified Reviewer Business Development Specialist Professional Training & Coaching Used the software for: Less than 6 months ### "Benefits of Kixie" September 2, 2022 5.0 Overall experienced is great. Makes my life easier to connect with clients Pros Voicemail Drop and receiving IB calls and sms features Cons Rarely that it happens but the least is the downtime of the software where sometimes we can't make outgoing calls. Review Source Response from Kixie September 20, 2022 Hi there, thank you for your feedback! We're glad to hear you're having a great experience with Kixie! VR Verified Reviewer Founder Computer Software Used the software for: Less than 6 months ### "Overpriced sales call solution with some US-specific gadgets " August 8, 2020 2.0 Pros Directly call from Pipedrive, next call starts when a call ends, Chrome Browser integration, for US: local number selected on the person you call. It probably most suitable if you want to call 100 of people a day for spam calls, not for serious B2B calls. Cons Very short 14 days test period, afterwards it gets really expensive. In the test period it was not possible to test with European number - which of course - costs extra. To extend our testing we already had to pay several hundred dollars for just 2 sales people. The Chrome extension was unstable, support only answer was to reinstall and restart the Browser. Afterwards we used a simple VOIP provider with costs us less than $20 a month for 3 numbers and we are super happy with it - it just works. Very aggressive and pushy sales people. Review Source Response from Kixie August 18, 2020 My gut reaction as a marketer is to always be super understanding with an intent to fix any client or customer issues or clear up any misunderstandings. Since there is no name and company associated with this review, I invite you to connect with me (jeeyan@kixie.com) to talk about how we can make this right and deliver value to you and your business - just as we've done for thousands of other companies. Ali A. Digital Representative Marketing and Advertising Used the software for: 6-12 months ### "Great with PipeDrive" November 10, 2020 4.0 Great experience and very fast start-up and use time. Customer support is amazing compared to other flashy callers. (which is what really matters for these) Pros Very easy to get started and excellent basic features, VM drop, texting, click to call any number. Cons Every now and again you get 10 second delays before call rings, worth mentioning it is only when Kixie service notifies you of issue or maintenance. Review Source Braden M. Marketing Manager Renewables & Environment Used the software for: 6-12 months ### "Kixie Support has been Excellent" July 23, 2020 4.0 Pros Kixie has some awesome tools. They integrate very well with Pipedrive and the zapier connections make it really easy to use with our email and automation platforms as well. The support has been above par and I'm quite pleased with how responsive they are. Cons The one thing I wish they could do is route our auto calls to deal owners. That would make it way more seamless Review Source TH Tyler H. Director Retail Used the software for: 2+ years ### "Great service for CRM" August 22, 2020 5.0 Really happy with Kixie and I would reccomend them to Pros Links well with our CRM and seems like it is designed by someone who has CRM front of mind. Call quality is excellent and has been perfect for working from home recently. Love the fact you can link call notes immediately to a contact from the powercall software. Cons There is the ocasional bug, but they are fixed quickly and customer support is excellent. Reason for choosing Kixie PowerCall Price was easily the best. Review Source DR Dennis R. Inside Sales Growth Manager Logistics and Supply Chain Used the software for: 2+ years ### "Great Product" June 9, 2020 5.0 Pros I have used this software at 2 separate organizations. The software is easy to use, logical, and integration isn't overly difficult. Cons There isn't a lot of negative, especially at the price point of the software. We have another dialer the organization uses, which has caused some complexity in the integration. The complexities still being worked on, I am still more than happy with Kixie though. Review Source Response from Kixie June 17, 2020 Thanks for the great feedback Dennis! MK Matt K. Head of Technology Marketing and Advertising Used the software for: 6-12 months ### "PowerCalls" June 23, 2020 5.0 Here at Oggvo, we love using Kixie. Not only is it great for calls, text messaging and reporting but we use it to automate our workflow. I can't thank \[SENSITIVE CONTENT HIDDEN\] and the Kixie team for all the support and guidance they have provided us. We could not have grown so rapidly without your services. Pros I love the capability of creating a workflow through Kixie and Zoho. It automates the process of sending out emails as I log the call through Kixie! Cons If I had to nitpick the product, I would say having the ability to send attachments/pictures through SMS. Switched from [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Kixie had more to offer. Review Source NM Natasha M. Sales Real Estate Used the software for: 1-2 years ### "Definitley reccomend!" August 9, 2022 5.0 Pros User friendly, great support staff, and an overall great addition to increase client communication! Cons Improvements: the ability to favorite\* messages to save important conversations Review Source Response from Kixie August 17, 2022 Hi Natasha! Thank you for your kind words about Kixie and for rating us 5 stars. We're thrilled to have you as a customer and we appreciate your feedback. We'll definitely keep your suggestion in mind for future product enhancements. Thanks again for choosing Kixie! JH Jennifer H. AE Consumer Services Used the software for: 6-12 months ### "Kixie kicks butt!" May 12, 2022 5.0 Pros Super user friendly, learned how to use it in a couple of hours Cons sometimes I go so fast, I forget to read notes Review Source TC Tanisha C. BDR Information Technology and Services Used the software for: Less than 6 months ### "Kixie Review by New Customer" August 19, 2022 4.0 Overall it is not a bad phone system to use Pros That it was easy to integrate with Hubspot and its easy to make dials Cons There are a lot of glitches and I need to keep going back into Hubspot to correct information or alter/change what kixie uploaded Review Source Response from Kixie August 29, 2022 Hi Tanisha, thank you for your feedback! We're glad to hear that our HubSpot integration is making your job easier. If you're running into any issues, please don't hesitate to reach out to our support team at support@kixie.com and one of our experienced agents will make sure everything gets sorted out so it is working properly for you! JE Joey E. dir Real Estate Used the software for: Less than 6 months ### "an honest review" August 20, 2019 1.0 Pros integration with zoho crm customer support before you decide to leave is good Cons Everything!! Call QUality iS HORRRIBLE. They surprise you at signup saying you have to pay several months in advance even though there is nothing in their sales material online that says thats needed They advertise an auto dialer, but when you go to sign up the auto dialer is not working at all and in coding and development to come back out in re release in few months, yet they still charge you the same rate. the call quality is horrible the iphone app keeps crashing and is sometimes useless i wanted to get out and get a refund of the amount paid in advance but they wouldn't refund anything per their "policy" i have a policy to write honest reviews for companies that take advantage of their customer just on principle Alternatives considered [Mojo Helpdesk](https://www.capterra.com/p/128650/Mojo-Helpdesk/) Reason for choosing Kixie PowerCall fully integrated product Review Source IR Ivan R. Director of Operations Non-Profit Organization Management Used the software for: Less than 6 months ### "Happen Ventures review" January 25, 2023 5.0 Pros I believe the power dialer is the best feature as we are able to target more people in 1 go Cons sometimes its a bit slow but there was recently an update that helped with this issue Alternatives considered [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.