# Page 6 | Kixie PowerCall Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Kixie PowerCall the right Auto Dialer solution for you? Explore 294 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135636/Kixie-PowerCall/reviews --- Kixie PowerCall 4.6 (294) [View alternatives](https://www.capterra.com/p/135636/Kixie-PowerCall/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 22nd, 2026 # Page 6 - Reviews of Kixie PowerCall ## Showing most helpful reviews Showing 126-150 of 294 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Chief Revenue Officer Legal Services Used the software for: 2+ years ### "Simple to use, fantastic customer service" August 18, 2020 5.0 Pros We have a call center environment where our reps are outbound dialing all day. I need our software to be dead simple to use and Kixie fits the bill. Training takes less than 5 minutes. Cons User interface is a little out dated (hard to tell when certain features like 'do not disturb' are on vs off), but it sounds like they're making changes there which is great. Review Source RG Richard G. President Logistics and Supply Chain Used the software for: Less than 6 months ### "Kixie = Game Changer " August 18, 2022 5.0 What I like most about Kixie is the power dialer. I’m able to reach out to more people in a shorter amount of time and book more appointments. Pros We currently use HubSpot for our CRM and Kixie integrates seamlessly with HubSpot. Cons The only feature that I don’t like about Kixie is you can’t delete leads directly from the power dialer. Review Source Response from Kixie August 29, 2022 Hi Richard, it's great to hear that our HubSpot integration and PowerDialer are game changers for you! Thanks for the review! BS Brad S. Sales Support Utilities Used the software for: Less than 6 months ### "Excellent Software" June 30, 2022 5.0 Speed to lead, better analytics, better tracking Pros This is a great app with excellent Pipedrive integration. This saves me time, generates more responses, and allows me to watch employee activities in greater detail Cons layout is a bit odd for texting, but i got used to it Switched from [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) I needed more features Review Source Response from Kixie August 17, 2022 Hi Brad, thank you for your feedback! We're glad to hear you're getting a lot of value from our Pipedrive integration and our other advanced features. DR Debbie R. Customer Servie Consumer Goods Used the software for: 6-12 months ### "Great Tech Support~" August 22, 2022 5.0 Very positive overall! The tech support is wonderful! Pros Very simple to use- love the ease of dialing through the CRM Cons Improvement on ease of internal transfer Review Source Response from Kixie August 29, 2022 Hi Debbie, thank you for the kind words! We're happy you're enjoying the product and our integration with your CRM! AA Andrew A. President Information Services Used the software for: 2+ years ### "Kixie Rocks!" June 25, 2020 5.0 We love the local presence dialing feature, the voicemail drop and the ability to review recorded calls for training purposes. The Chrome extension is so easy and the support team is always very responsive and helpful. We really couldn't function with Kixie. Pros Local presence dialing, voicemail drop and being able to listen to recorded calls for training. Cons We have no complaints whatsoever. We love Kixie. Review Source CM Chris M. CAM Computer Software Used the software for: 1-2 years ### "Easily the best calling application out there" June 22, 2020 5.0 I can't tell you how perfect this phone software is. I mean it is perfection. The fact that you can power dial and use automation to automatically send emails and texts to folks after making the dial, that is just truly amazing. Also, you can have calls ring back into you once someone opens an email. It is a crazy awesome feature. Pros This software is so easy to use. I mean, crazy easy. People want easy and this company has that in spades. Cons I can't think of a single thing I don't like about it. If I had one request it would just be for call transcription. Review Source Sam M. CEO E-Learning Used the software for: 6-12 months ### "Proud Kexie User" June 16, 2020 5.0 Pros I love using Kixie for my team and I. Kixie integrates with much other software which makes it very easy to link things together. Highly Recommended! Cons I don't like it when it logs me out from my other devices when I use it with my other device. Review Source Caleb S. Health Insurance Agent Insurance Used the software for: Less than 6 months ### "This system is awesome, local presence is a no brainer and I love VM drop and call tracking:) " June 11, 2018 5.0 More productivity and connectivity!! Pros Local presence and what a value Kixie delivers it to me at. I was not reaching anyone using my cell phone. Once I installed Kixie and the click to dial which easily integrated with my CRM I not only became more productive with how many calls I could make, but I also connected more frequently and had clients on the phone whom for whatever their reason felt more relaxed speaking with someone from a local area code. Cons Honestly, I truly not not have a con. Kixie does everything I need it to do and it delivers it an affordable price for my growing company, Review Source Cole G. Director Of Strategic Partnerships & Key Accounts Business Supplies and Equipment Used the software for: Less than 6 months ### "We just switched to Kixie" February 12, 2019 5.0 My SDR's place about 100 calls a day, and we wanted them to use the same voicemails, scripts, and cadence. That way we could evaluate our calling content. This has allowed us to make the call process very replicatable. Pros Kixie checked all the boxes for our needs. We needed Hubspot CRM integration Voicemail Drop Call Whispering/Barging Kixie does all that and more. And the interface is simple enough for anyone to use. Cons It's priced a bit higher than we wanted to pay, but with the features we're getting, I'm happy with the overall costs. I also wish there was more advanced recording, or that it was integrated with Gong.io Review Source NB Nathan B. Executive Assistant Management Consulting Used the software for: 6-12 months ### "Switch to Kixie" August 18, 2020 5.0 We are able to communicate easier with our clients. The dialer has a very easy system that shows us how to record voice mails a lot quicker and as well as texting through the app. Pros This software is compatible with our CRM. Kixie and Zoho automatically record all the calls that our company makes or receives. Cons When we have a phone transfered it doesn't get recorded sometimes. Switched from [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) The Kixie Dilar helps change our number to a local number when making calls. Review Source JM Jenna M. Communications Manager Philanthropy Used the software for: 1-2 years ### "Boost your call volume with Kixie " January 23, 2019 5.0 Overall, this software is so easy to use; it operates so efficiently in the background that I forget that it's even there. Pros Kixie has allowed our sales team to be more product and efficient with their sales calls. With one-click dialing and automatic call recording, there is no need to manually dial number and take notes. The local number feature is also very beneficial as it has allowed us to increase the likelihood of call answers. Cons The limited minutes plan is reasonably priced but only allows for 300 minutes a month, which is not a lot if you are making calls every day. There is a large price increase from the limited minutes plan to the unlimited minutes plan. Review Source VR Verified Reviewer RevOps Manager Human Resources Used the software for: Less than 6 months ### "Great powerdialer features" August 11, 2022 5.0 Pros It integrates easily with Hubspot and allows for sales enablement. It also allows to dial multiple numbers at the same time so clearing out a dialing outreach list is a breeze Cons Nothing to add here, I'm really happy with it Review Source Response from Kixie August 17, 2022 Thank you for your feedback! We're happy to hear that you're enjoying our PowerDialer and HubSpot integration, and that Kixie is making outreach easier for you and your team. Have a great day! HD Happye D. Community Outreach Specialist Insurance Used the software for: 6-12 months ### "I enjoy working with Kixe, Kixie allows my work experience to be more efficient, and productive." July 19, 2018 5.0 The benefits are limitless. The time it saves me, just in using the power dial feature, is huge! I love how I am able to view calls, listen to calls, download call for Quality Control Purposes. I can even send calls that I had to my supervisor, and use to train new employees. Love Kixie!! Highly recommend!! I consider it to be valuable on so many levels! Pros Kixie allows me to track my calls; view call history; dispose of my calls in order to understand how each call was used; I can easily view, and download each call for Quality Control purposes; I can easily call contacts by using the click to call...without having to manually dial, and organize contacts. Cons Just learning the functionality, which really didn't take long. : ) Anything that is new, can be confusing, and of course change can be difficult...But the change, and learning experience was well worth it! Review Source BJ Brooklyn J. Sales Hospital & Health Care Used the software for: Less than 6 months ### "If you are a high value sales person that uses technology to improve your processes Kixie is great" January 12, 2023 5.0 Pros I love that Kixie gives me the ability to make calls and send/receive SMS messages from my desktop and my mobile device. I also like that I can create a "local" number to use Cons The phone app doesnt have the same functionality as the desktop does Review Source JT Joseph T. CEO Management Consulting Used the software for: 6-12 months ### "Kixie PowerCall Is great plus it provides unexpected benefits in voicemail drops" June 15, 2020 5.0 Pros Kixie’s Voicemail drop feature not only is unique but saves us a ton of time when prospecting. The ability to leave a perfect voicemail message every time provides great value. The fact that we can push one button an hang up and have the voicemail left seamlessly allows us to dramatically increase the number of calls we can make per day. And the sound quality of the calls is excellent. Cons Overall there are few cons in Kixie. I would like to see at some point the ability to be informed when somebody has listened to a voicemail that's been left. Other than that this is a solid program. Review Source JW Jen W. VP of Operations Alternative Medicine Used the software for: 1-2 years ### "Excellent Customer Service and User Friendly Software" April 14, 2021 5.0 Our business is able to run a Customer Service team effortlessly with the Kixie Platform. Kixie's Customer Service is superb, specifically \[SENSITIVE CONTENT HIDDEN\]. Anytime we have a question, concern, need advice on how to handle communications with other software, he is always there to support us in our business. Pros The platform is very user-friendly and integrates with Salesforce seamlessly. Cons I cannot think of anything that needs to be improved. The software has been updated regularly. Review Source DM Dawnta M. Customer Success Manager Consumer Goods Used the software for: 2+ years ### "Kixie for the Win" January 15, 2021 4.0 Pros How easily it integrates with our CRM. The systems easily communicate back and forth which makes our lives easier Cons Occasionally the calls will not go through or the user on the other end is unable to hear. A quick refresh and things are good to go again Review Source ND Nuri D. Operations Manager Real Estate Used the software for: Less than 6 months ### "Kixie was great!" September 6, 2022 5.0 It was great, we were really bummed that we couldn't make it work. Pros We loved that it was easy to use and very economic. Cons For us it didn't work, due to our specific use case, we weren't able to make this work. So if you are looking for more options in the Texting side of your business, get with their support experts and see how well they can accommodate what you want. Don't try to make it work yourself, we learned that the hard way. Reason for choosing Kixie PowerCall Ease of use, price and integration. Review Source Response from Kixie September 15, 2022 Hi Nuri, we're sorry to hear that Kixie didn't work out for you. Thank you for taking the time to leave a positive review anyway! Kixie has a lot of texting features, but of course no single software is going to work for every use case. We hope you found a solution that works for you, and if your use case ever changes we hope to earn your business again. Have a wonderful day! Jennie Z. Marketing Manager Internet Used the software for: Less than 6 months ### "Want to like it but has some bugs" August 10, 2021 3.0 Pros \-Hubspot SMS automation -automatic voicemail Cons \-the app has been frustrating to use -setup process takes some time and there is a bit of a learning curve Reason for choosing Kixie PowerCall Hubspot is our CRM tool and we liked that Kixie and Hubspot worked well together. Switched from [Google Voice](https://www.capterra.com/p/210592/Voice/)[Sakari](https://www.capterra.com/p/176870/Sakari/) We liked the automatic SMS of Kixie Review Source VR Verified Reviewer Sales Staffing and Recruiting Used the software for: 6-12 months ### "Tedious tasks now streamlined and fun. Now you and your reps can focus on rev-generating activities!" August 26, 2020 5.0 Clunky, repetitive tasks like fumbling through CRM to make dials, hand typing texts that don't get tracked properly, etc... all eat up precious minutes that our growing outbound team can now be re-directed to rev-generating, business closing activities thanks to the added functionalities Kixie provides for our tech stack. Pros PowerDialer, SMS Templates, Voicemail Dropping, Simplicity and functionality of integrations with HubSpot, etc. Cons Phone app gets the job done on the fly, but far from perfect Reason for choosing Kixie PowerCall The product and Team are second to none when it comes to customizing and growing with your sales team's needs. Review Source KN Khaled N. VP Sales Hospital & Health Care Used the software for: 1-2 years ### "Kixie is a must for our Sales team!" August 31, 2016 5.0 We use pipedrive to track our sales but that only went so far. We added kixie and the integration was absolutely seamless. Now we have the ability to listen in on sales calls our team did to be able to tweak our message as well as get real customer reaction to the pitches. Now we dont have to rely on memory with regards to what happened during the call. Pros The biggest pro is the seamless integration. It just connects quickly and works beautifully. Additionally, I love the built in CRM caller ID feature. Cons There is not much to not like about kixie. The reason is because it is a very focused product. Its not trying to do too much. It does what is says and does it well. Review Source MA Mark A. Sales Telecommunications Used the software for: 2+ years ### "Great for the money" May 17, 2021 5.0 Greatly increases productivity when making sales calls Pros SMS features are very helpful, voice quality over all very consistent, integrates well with Zoho. Custom voicemail drops are excellent feature Cons There are occasional outages but most are fixed quickly Review Source JHW James H. W. Senior Account Exectuive Information Technology and Services Used the software for: 6-12 months ### "Phenomenal Solution for Sales Organizations " August 14, 2020 5.0 Fantastic! Great product and even better customer service. Pros User friendly and intuitive, little training required, easily compatible with CRM systems, ability to listen to others calls for training purposes, easy to set up call flows, transfer between departments, and set up 3 way calls, also offers easy to use texting feature. Cons There was nothing glaring I saw needed improvement. If I had to suggest something it would be additional texting capabilities (text to multiple users at once, like a chat group, and ability to attach pictures, read receipts). Review Source NB Nick B. Reputation Management Consultant Marketing and Advertising Used the software for: 6-12 months ### "A must have tool! " August 18, 2020 5.0 Overall, after being around for sometime and having other dialing/ dialer services, Kixie stands out the best because of their customer service, analytics and local presence features. Pros The local presence feature is one of the best parts about the product and its ability to have me show up on the caller ID as in that area is a must have! Cons Being that it is web based and internet dependent, you could lose connection or be without connection if you loose internet, which is just a natural part of things sometimes, but as far as the software itself, I have not encountered any problems. Review Source DS Danny S. Salesman Health, Wellness and Fitness Used the software for: 2+ years ### "Easy To Use! Makes My Work Day Better." August 24, 2020 5.0 It makes my work day much easier. 1 click dialing. CRM integration. Sending text messages through my computer. I love this software! Pros Local Presence, SMS Texting Feature, Mobile App, CRM Integration. Cons Call log on my phone app isn't organised in order. 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