# Page 8 | Kixie PowerCall Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Kixie PowerCall the right Auto Dialer solution for you? Explore 294 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135636/Kixie-PowerCall/reviews

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Kixie PowerCall

4.6 (294)

[View alternatives](https://www.capterra.com/p/135636/Kixie-PowerCall/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 22nd, 2026

# Page 8 - Reviews of Kixie PowerCall

## Showing most helpful reviews

Showing 176-200 of 294 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JL

Jason L.  
Digital Marketing Manager  
Legal Services  
Used the software for: 1-2 years

### "Kixie is the best solution for us. We have tested several solutions. Kixie is here to stay"

September 1, 2020

5.0

Pros

Kixie increased outbound dialing and voicemail messaging capabilities. Our team's outbound capability has increased dramatically since integrating kixie and salesforce

Cons

ability to view voicemail box. I am not finding a direct option to view missed voicemail messages.

Review Source

GB

Gustavo B.  
QA / IT Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Good Price and Works."

May 24, 2022

5.0

It is good. The software worded well all times that I need.

Pros

It works and is simple to use to make a call and receive SMS.

Cons

Read SMS is not so easy to do on Kixie .

Review Source

AY

Alex Y.  
Call Center Mgr  
Financial Services  
Used the software for: 2+ years

### "Top Performing Solution"

December 9, 2020

5.0

Awesome

Pros

Quick easy dialer and disposition is simple and easy to use

Cons

There are none that I can complain about it

Review Source

MM

Mark M.  
Business Development Manager  
Real Estate  
Used the software for: Less than 6 months

### "It has everything I need"

January 26, 2023

5.0

Kixie has been very easy to use and only a few calls < 1% were ever scrambled.

Pros

Connectivity to my browser and my database and its so easy to call or SMS Text.

Cons

There are ways to make my life easier, I wish I knew more about the software before I started using it. Voicemail Drops, especially.

Reason for choosing Kixie PowerCall

Referrals were so great

Review Source

AB

Annette B.  
MGR  
Insurance  
Used the software for: I used a free trial

### "PROMISED A LOT BUT MOST IMPORTANT FEATURES REQUIRED 3RD PARTY APPS"

December 9, 2019

2.0

SALES OVER SOLD BUT CUSTOMER SERVICE TRIED REALLY HARD TO GET WHAT I NEEDED DOWN TO AN AFFORABLE PRICE BUT JUST COULD NOT MEET MY NEEDS

Pros

I LIKED ALL THE FEATURES THEY PROMISED AS AN ALL IN ONE SOLUTION

Cons

ALL THE FEATURES THAT I NEEDED REQUIRED EXPENSIVE 3RD PARTY SOFTWARE TO DO WHAT I NEEDED

Alternatives considered

[Five9](https://www.capterra.com/p/132405/Five9/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)

Reason for choosing Kixie PowerCall

SEEMED TO HAVE ALL THE FEATURES I NEEDED

Switched from

[Five9](https://www.capterra.com/p/132405/Five9/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)

NEEDED ADDITIONAL TELEPHONY FEATURES THAT THEY COULD NOT OFFER

Review Source

JR

Jordan R.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Seemless!"

August 19, 2020

5.0

It has made our entire call record and note taking process way easier!

Pros

This software was very easy to implement company wide and synced with our CRM with little setup.

Cons

We like everything about the software so far.

Switched from

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

Connectivity Issues

Review Source

JC

Joe C.  
Salesman  
Construction  
Used the software for: 2+ years

### "Kixie review"

June 9, 2020

5.0

Pros

The seem less progression of the sales process

Cons

Easier tasking function may help, but still simple

Review Source

DK

David K.  
Head of Sales  
Hospitality  
Used the software for: Less than 6 months

### "Kixie is a Kick in the Pants!"

January 11, 2023

5.0

Major efficiency.

Pros

The calls and SMS integration in one place. Very fluid!

Cons

You need to first dial a client before you can send them an SMS that captures CRM info.

Reason for choosing Kixie PowerCall

Price and a good call with a sales rep.

Review Source

BC

Beth C.  
Nurse  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy to use"

February 6, 2023

5.0

Great

Pros

It is easy to use and you can record a voicemail that you can then "drop" instead of having to leave a message for each call. Customer Support is very helpful.

Cons

Occasionally I have to restart because I get logged out but that typically happens if I go long periods without daily use.

Review Source

SL

Shobha L.  
Director of Business Developmoent  
Computer Software  
Used the software for: 6-12 months

### "Kixie "

June 9, 2020

5.0

We got kixie to get more connects and having local presence helped us achieve that!

Pros

I like that it is very simple to use and that we were up and running within minutes. I also like that they let me use the software for a week before deciding. Great team and customer service.

Cons

Sometimes there is a glitch here and there but all you have to do is uninstall and reinstall.

Reason for choosing Kixie PowerCall

It was less complicated, better price point.

Review Source

AL

Amanda L.  
Operations Lead  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Overall Satisfied "

April 5, 2021

5.0

Pros

The ease of use and integration with our CRM.

Cons

Downtime is detrimental to our business. Seems like the downtime is happening less frequently however.

Review Source

BM

Brenda M.  
Setter  
Education Management  
Used the software for: Less than 6 months

### "Excellent"

January 26, 2023

5.0

I love it ,

Pros

I like this product bc it is easier to use.

Cons

seems having issues with my microphone on my headset .

Review Source

Simon Peter B.  
Designer  
  
Used the software for: Less than 6 months

### "I am more productive than ever with the easy to use functions such as VM dop. "

May 6, 2018

5.0

Increase in productivity, clear great sounding calls.

Pros

The click to call function, and the crystal clear voice and sound quality are the best. Being able to text a customer and chat in real time makes person to person selling a breeze.

Cons

There is potential for more automation, it is very hands on and sometimes the inbound functions are not as smooth as I would like

Review Source

CM

Clark M.  
Clinical Coordinator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent customer support! "

January 13, 2023

5.0

Pros

Easy to use, helpful to record calls incoming and outgoing, excellent text service.

Cons

On occasion there are some technical issues, but this is unavoidable with any software or application, and isn't a major problem as issues are resolved quickly when they occur.

Review Source

SB

Steven B.  
Manager  
Events Services  
Used the software for: 6-12 months

### "A great resource "

October 7, 2020

5.0

Pros

Kixie is very efficient and easy to use! I was surprised at how well integrated the capabilities are, and how user friendly the interface is. I would definitely recommend to other organizations. It's also a great solution for not giving out my personal cell number while working from home.

Cons

I wish the dialer wasn't on a Chrome extension - but that's really the extent of it.

Review Source

JD

Jose D.  
EVP  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Kixie PowerCall Review"

December 14, 2021

5.0

Pros

is really ease to use reporting is fast

Cons

i would really like the features of a dialer

Reason for choosing Kixie PowerCall

customer service

Review Source

JS

Josh S.  
Sales  
Design  
Used the software for: 6-12 months

### "Best calling tool I've ever used"

December 8, 2020

5.0

Pros

I love the efficiency Kixie adds to my daily outreach. It allows me to get through my tasks in a fraction of the time and integrates with my CRM to automatically add notes, follow-up dates and recording of the calls themselves in a single tab.

Cons

When the mobile app allows me to classify my own contacts versus my entire teams', there will be nothing I don't like about it!

Review Source

ML

Michael L.  
Sales Development Manager  
Financial Services  
Used the software for: Less than 6 months

### "3X Productivity"

August 23, 2022

5.0

Excellent

Pros

3X PRODUCTIVITY - Seriously. Not only call volume but process improvement as well. Stop dialing now - download Kixie and get their excellent support for setup. Record best voice mail drop messages relative to your specific topics and get ready for a whole new experience with outbound. You will be more relaxed - more focused - and definitely more productive. Kixie kicks !

Cons

No issues at all with setup and integration

Reason for choosing Kixie PowerCall

best value

Review Source

Response from Kixie

August 29, 2022

Hey Michael! Thank you for the review it's wonderful to hear that Kixie is tripling your productivity!

JJ

Jay J.  
Sales  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great to make quick calls"

August 24, 2020

5.0

Really easy to use software that communicates with CRM and other tools for tracking and logging. I'd recommend to people that need a dialer option that even a 5 year old can figure out.

Pros

Easy to shoot quick calls/texts out of chrome. Great support team that responds quickly.

Cons

Sometimes it requires me to reinstall the chrome extension to sync properly, but other than that, it's been great.

Review Source

VR

Verified Reviewer  
Account Manager  
Computer Software  
Used the software for: Less than 6 months

### "Kixie Review"

September 4, 2018

4.0

Good power dialer.

Pros

It made it easy to call people, because you can just click on the number in the website. Easy to track too. Also, I like the feature that it cycles through different numbers and gives local presence.

Cons

Sometimes the call would show up as "scam likely" on people's phones and scare them away.

Review Source

AH

Andrew H.  
Co-Founder  
Real Estate  
Used the software for: Less than 6 months

### "Flawless!"

August 28, 2020

5.0

10/10!

Pros

This product is very easy to use. I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

Cons

I don't have ANY cons to say about this product!

Switched from

[Aircall](https://www.capterra.com/p/184709/Aircall/)

We made the switch because we were looking for an effective local presence dialler. While our last dialler was impactful and easy to use, our connection rates were lower than 15%. With the local presence number, our connection rates have nearly tripled!

Review Source

JA

Jackie A.  
Sales Team Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "solid platform!"

June 8, 2020

5.0

It's been great! and the customer service has been good the couple times that we have needed it

Pros

I love how well it integrates and performs with Hubspot. It has all the features we wanted in this sort of software. Love the ease of use and functionality

Cons

I wish the powerdialer was more capable of loading up a bunch of numbers like other power dialers.

Review Source

CH

Christian H.  
IT  
Computer Software  
Used the software for: Less than 6 months

### "Best Customer Service!"

November 4, 2020

5.0

\[SENSITIVE CONTENT HIDDEN\] have been the most helpful support team i've ever worked with

Pros

It does everything i need and hoped it could do. From a dialer from my CRM, call routing with other employees, queues, group numbers, local presence. Their customer service it what really sets them apart from any other company. The onboarding process was a breeze and then they've been the best to get a hold of if i had any questions.

Cons

I wish i would of discovered them as my first dialer instead of going through 2 other ones.

Reason for choosing Kixie PowerCall

Others didnt have Local Presence and then Kixie was able to show me so many other useful features included in my package

Review Source

LP

Lindsay P.  
SDR  
Marketing and Advertising  
Used the software for: 6-12 months

### "Kixie is a must for any business with remote working employees "

August 22, 2022

5.0

Pros

It is easy to use and set up, the live customer service is always very helpful.

Cons

I think the phone integration on the cell phone could be better!

Review Source

Response from Kixie

August 29, 2022

Hi Lindsay, thank you for your feedback! Glad to hear Kixie is making remote work easier for you and your team. Have a great day!

BG

Ben G.  
CEP  
Security and Investigations  
Used the software for: 1-2 years

### "Kixie helps make our systems work together"

August 29, 2016

5.0

The team is very reactive to your needs and works to solve the issues right away. Especially Alex. Tickets are not closed until issues are solved, and you can always get a live person on the phone with almost no wait during regular business hours.

Pros

We moved because it connects to out CRM.

Cons

There have been some bugs in the API with the CRM, but that could have been on the CRM side. It was fixed with Kixie's help

Review Source

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