# Page 2 | Kixie PowerCall Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Kixie PowerCall the right Auto Dialer solution for you? Explore 293 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135636/Kixie-PowerCall/reviews --- Kixie PowerCall 4.6 (293) [View alternatives](https://www.capterra.com/p/135636/Kixie-PowerCall/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Kixie PowerCall ## Showing most helpful reviews Showing 26-50 of 293 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JF Jose F. Sr. SDR Staffing and Recruiting Used the software for: 6-12 months ### "Kixie honest review" March 6, 2025 5.0 Overall excellent experience. Almost 0 issues with the software, and if there are, they have fast support to fix it. Also, it's really easy to integrate with other CRMs like HubSpot, and easy to share your calls with the internal team for review. Pros excellent customer support and ability to call from a local number Cons the number of lines you can dial at a time depends on the type subscription you have Review Source Joseph C. Insurance Broker Insurance Used the software for: Less than 6 months ### "Refused to let me out of my contract." October 23, 2024 1.0 I signed a 6 month contract and was very excited to use the power dialer. My plan was to acquire a large quantity of leads with one-to-one consent, which is a law that goes into effect on January 1st, 2025. So I hired a marketing team to run Facebook and TikTok ads, which didn't produce results. So I asked Kixie to allow me out of my contract, because I spent thousands on a marketing campaign that basically produced nothing and I didn't have revenue. I told them that I wasn't asking for a refund of the 3 months I already paid, but just to let me out of the next 3 month commitment. I am in the first month of my 6 month contract, and they refused. I even told them I would pay a fee to get out of the contract, but they would not allow it. So once I figure out how to get decent leads at a fair cost, I will definitely not use Kixie again, because they didn't care about me. They only cared about their commission. \[sensitive content hidden\] even told me if I cancel, he would lose his commission. So \[sensitive content hidden\]....you know where you can go. Don't use Kixie. Pros Nothing really. The software is not intuitive and they were only worried about their commission. You can't call their customer service and their response times for chat were very slow. Cons They didn't really care about my situation. Reason for choosing Kixie PowerCall I watched a video about Kixie and decided to give it a try. Review Source AK Ajay K. Director - Customer success E-Learning Used the software for: I used a free trial ### "Smoother experience with Kixie." January 7, 2025 5.0 We used multiple softwares and finally Kixie helped us to over come the connectivity issues. Highly recommended. Pros Connection boost with local presence which helped us to improve the connection rates. Cons So far haven't faced issues, however we only encountered the glitch when there is an onging call, we are not receiving the call waiting notifications. Switched from [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) Low connectivity rates which didnt help us to get the required revenues. Review Source CB Connor B. Director of Sales Computer Software Used the software for: I used a free trial ### "good experience so far" January 27, 2025 5.0 I have been on it for a week and have been happy with the results thus far Pros saves me time, allows me to quickly dial through leads and spend time on other forms of outreach and quality pipeline building Cons integration doesn't always pull in my leads so you can't see lead info in platform Review Source BC Brannon C. Owner Financial Services Used the software for: Less than 6 months ### "Kixie Review" December 6, 2024 5.0 So far it has been really good. Reliable and functional. Pros Integrations, Customizations, and Functionality Cons No month to month contracts available(could be the spend level...but still a con) Review Source WC Wes C. Appointment setter Closer Real Estate Used the software for: Less than 6 months ### "10/10 would recommend" December 16, 2024 5.0 It has been very good so far! I would definitely recommend this to anyone in sales who is on the phones Pros The multi line dialler, the organization of power lists, the connection boost feature, and the ease of use are what make Kixie a really great tool Cons A little bit of a learning curve to get fully comfortable with it but they offer great support so it really wasn't an issue at all just takes a bit of time Review Source DP David P. Development manager Real Estate Used the software for: Less than 6 months ### "Why I like kixie" January 13, 2025 5.0 Pros Very automated and efficient, allowed me to boost the amount of calls I made per day instantly. Cons I honestly found it very hard to find something I disliked in Kixie powercall. The team made it very easy to adapt and learn even with it being my first dialer. Alternatives considered [Mojo](https://www.capterra.com/p/207288/Mojo/) Reason for choosing Kixie PowerCall Efficient and easy to use when set up. Heard very positive reviews. Review Source KH Kyle H. Outreach Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Kixie is a dream" September 8, 2022 5.0 It really does meet all of our needs when it comes to inbound and outbound calls. We couldn't have asked for a better solution at a more affordable price. And the team at Kixie has consistently been so responsive to any issues that have occasionally come up. Customer service is at the heart of any great service, and Kixie knocks it out of the park here. Pros Kixie truly meets all of our needs. Technology will always come with occasional day to day hiccups, but they're rare with Kixie, and the few times a system issue has arisen, their customer service team is masterful in providing the solution we need to keep rolling. The system is intuitive to use, saves us a ton of time, and beautifully coordinates with our other software tools to create as seamless of a call and review process as possible without us creating our own all-encompassing software solution. Cons It's really hard to pick much out. The auto dialer occasionally disappears for an individual user or two in a brief glitch, but it's never been a problem that persists or happens often at all. Review Source Response from Kixie September 19, 2022 Hi Kyle, thank you for your feedback. We're glad to hear you've been having a great experience with our product and out team. Thanks for being a customer, and have a great day! Aman K. Researcher Chemicals Used the software for: 1-2 years ### "Kixie PowerCall is a sales engagement platform that seamlessly integrates with popular customer rela" February 21, 2023 4.0 In general, I tend to have a positive experience with Kixie PowerCall, as the platform's integration with popular CRM systems, automatic call logging, and real-time analytics and reporting features are all well-received and effective in improving sales productivity and efficiency. However, I have expressed concern about the pricing, which may be too high for small businesses or teams with limited budgets. User interface could be more intuitive. Nevertheless, most users consider Kixie PowerCall to be a valuable sales engagement tool, with many reporting that it has led to improved sales performance and revenue growth. Pros I tend to appreciate most about Kixie PowerCall include its seamless integration with popular CRM systems, its automatic call logging and local presence dialing features, and its real-time analytics and reporting capabilities. I also tend to appreciate the platform's ease of use and its ability to significantly improve sales productivity and efficiency. Cons I have expressed concerns that Kixie PowerCall's pricing may be expensive, particularly for small businesses or teams with limited budgets. In addition, I have mentioned that the user interface could be more intuitive and user-friendly. Despite these minor criticisms, the platform generally receives positive feedback from users, indicating that the benefits of using Kixie PowerCall for sales engagement generally outweigh any drawbacks. Review Source AP Adam P. COO Accounting Used the software for: 2+ years ### "The Best Phone System on the Market" November 20, 2022 5.0 Kixie has been great all around. Good support, very advanced system. Deploying it was made easy by the staff at kixie. Pros The local presence feature kixie has is by far superior to any other competitors system. You dont have to buy all the area codes then switch between them. With Kixie, they have unlimited numbers and the system automatically switches between them. Also, the integration with Hubspot is phenomenal. Cons The system is very complex, and could benefit from being slightly more customizable. Reason for choosing Kixie PowerCall Kixie is more robust and advanced in every single way than both of those systems. Switched from [Mojo](https://www.capterra.com/p/207288/Mojo/) Mojo did not have the local presence feature, and doesnt even come close to kixies complexity and integration functionality Review Source SW Sheryl W. Operations Manager Real Estate Used the software for: 1-2 years ### "Our company used KIXIE for almost 2 years. Save your money. Their customer service is non-existent" July 19, 2022 3.0 This company is terrible. They should go the way of Enron. Pros When we first started using KIXIE they were competitive, wanted our business--they were helpful. Two years later, you can't get a live customer service rep. They cost 5x the competitor, and NO REFUNDS! Save your money. Check out JUSTCALL.io. It's 1/4 the price. Month-to-month. They have live customer service. What a difference! Cons KIXIE now offers ZERO customer service--Terrible! Zero REFUNDS. They don't care about the customer. Not responsive to building in new technology that is needed (hello? Bulk texting???) What more is there to say? Reason for choosing Kixie PowerCall We worked with Kixie first. Mistake. Moving happily on now.... using JustCall.io Review Source Response from Kixie August 10, 2022 Sheryl, we're very sorry to hear your experience with Kixie was less than you had hoped for. We pride ourselves on 100% US-based customer service, and we do provide live customer service over the phone, email, and chat. The reason we do not offer pro-rated refunds for service is due to the costs associated with the US-based support resources that we offer, and also the fact we do not require contracts or annual payments of our customers in order to use the system. You can cancel at any time, but there are no pro-rated refunds when you do, so that we can continue to offer these services and benefits. As we have grown we have continued to develop new features in response to customer feedback. Due to popular demand, we recently completed a major update which includes list-based multi-line PowerDialing, allowing our customers to auto-dial up to 10 contacts simultaneously. We prioritize the features that we hear the most requests for, and unfortunately not every request can be met. VR Verified Reviewer Sales Operations Financial Services Used the software for: 1-2 years ### "Easy to get onboard, but beware when leaving" October 14, 2021 3.0 The platform was fine and had the essentials we needed when scaling our company, but as we left for a more robust platform they left our company without inbound or outbound phone services for multiple days during our busiest time of the year. Seemed like they just didn't care anymore now that we were cancelling, even though I would have gone back to them if the new dailer hadn't worked. Because of how poorly I was treated I would never suggest someone use this platform, and beware leaving it if you're already on as the experience was the worst I've received from a provider and frankly felt very vindictive. Pros It was easy to use and the unlimited option does provide some value if you're in a high call-volume role Cons When letting the kixie team know that we were going to leave their platform they completely botched the porting of our numbers and cancelled us earlier than the contract states. In response to our complaint that we no longer had access to our numbers they spent over a day trying to blame me instead of helping me gain access to our numbers. Horrible process in the end and has made me never want to use this provider again as they treat you like dirt when you leave their service. Alternatives considered [JustCall](https://www.capterra.com/p/157853/JustCall/) Reason for choosing Kixie PowerCall Originally I did not choose this platform and it was before my time. Review Source VR Verified Reviewer CEO Retail Used the software for: 2+ years ### "Fails frequently. No weekend support or phone support. " March 11, 2024 1.0 I don't recommend it. Kixie must provide support 24/.7. They can't close their support entirely on weekends. Until this policy changes, I can't recommend Kixie. Pros The price is reasonable, but you get what you pay for. Cons It fails pretty frequently, and it always seems to fail on weekends. Call routing has failed in the past. We could not make outbound calls or receive incoming calls two days in a row (not all day but for a few hours each day). I find it unacceptable that they are unavailable on weekends. There is no support of any kind on weekends. If something goes wrong on a weekend, you are screwed. It happened to us multiple times. I explained my frustrations to Kixie numerous times. Review Source AT Aaron T. Business Development Manager Marketing and Advertising Used the software for: 2+ years ### "Kixie Power Calling" October 6, 2022 5.0 Pros The ease of use from installing to use is fantastic. Pairs well with various integrations as well as browser addons. Very simplistic and relatively easy to ensure the functionality is working. Cons I haven’t come across anything in the software that I have found as a con in over two years of use. Review Source Response from Kixie October 7, 2022 Hi Aaron, thank you for leaving a review and for being a longtime customer! KL Kathy L. Marketing Information Technology and Services Used the software for: 1-2 years ### "Best dialer solution I have worked with!" August 20, 2022 5.0 Since we switched over to Kixie, we have increased our sales by 40% and our departments output by 14%. It was allowed us to scale our business and easily track what works great and where we have room for improvement through their real-time reporting. Pros Kixie is great right out of the box. Very easy and intuitive to use and comes with all the bells and whistles needed. Integrates perfectly with our CRM and is priced very fairly for the value we get from it. Cons I am not crazy about the new upgraded view. I wish they have more video tutorials so that users can easily (and quickly) learn about all the added features. Review Source Response from Kixie August 29, 2022 Hi Kathy, thank you for the review! It's really great to hear that Kixie has helped your team increase sales by 40%, that's awesome!! For more video tutorials on the new dialer view and features, please check out our playlist of video tutorials on YouTube: https://www.youtube.com/playlist?list=PLYZ9XqY1PsQPZ9dC8UdEDkbnAGsVbe9D2 BB Brandy B. Client Servivces Manager Professional Training & Coaching Used the software for: 1-2 years ### "Kixie, expensive, but like all things in life, you TRULY get what you pay for. " January 27, 2023 5.0 Amazing. Truthfully, the best part is the customer service. I have not once spoken to anyone that I felt like didn't love their job. If they do, they hide it very well. Y'all are the chik-fil-a of VOIP services. Kudos! Pros It's ease of use and reliability. The dialer is fun to use and SIMPLE. Cons The price and transferring calls to other people. Alternatives considered [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Reason for choosing Kixie PowerCall Because the effectiveness and customer service is well worth the cost. Review Source LR Leonardo R. Business Development Rep. Marketing and Advertising Used the software for: 1-2 years ### "My experience hasn't been the greatest with it. " November 17, 2022 3.0 My full experience with it is not the greatest. It is down weekly to where I can't make calls, receive calls or text. Also, it doesn't connect very well with CRMs so all I can see is numbers but no names from contacts that are inputted into the CRM so sometimes it is a bit of a guess playing with it or just takes extra time to be effective with it. 2 out of 5. Pros I think the best thing about Kixie to me would be how it records calls. Those recordings are very easy to access and are typically good quality so they are pretty useful when needed. Cons The lack of good connection with CRMs. It doesn't connect very well to the point where it allows you to use the information already inputted into the CRM to make my job easier. Review Source Mark F. Owner Marketing and Advertising Used the software for: 6-12 months ### "Kixie PowerCall Is the Best I've Used" August 2, 2018 5.0 Business problems that we have begun to solve with Kixie, his full accountability by connecting inbound and outbound call details with CRM records. The number of calls that you can make in a minute is far beyond any other dialer that I've used, and certainly far faster than using your finger or even clicking on numbers. All we have to do now is queue up a group of numbers, push a button and it starts dialing. Once each call is finished you ad the call disposition details and it instantly and automatically add those details to the record and then moves onto the next number, until you reach the bottom of the list. Bravo! Pros What I like most about this software is the tight integration that it offers with our CRM, which happens to be Insightly. Every inbound and outbound call or text is logged on the contact or lead involved in the communication. And every call gives you the opportunity to add all the call disposition details to the contact or lead record. If you wrap your mind around that feature alone, it's truly a game changer. We believe that if it's not the CRM it never happened. That means it's all about accountability and this software gives us that to the power of 10. Cons So far the only thing that I don't like about this software is a very minor complaint. At my level of subscription there is a mobile dialing app for the android it comes from a third-party. That simply made the information and setup details harder to find. They could document that detailed feature better, but I no means does it represent a dealbreaker. Review Source CC Chris C. Owner Construction Used the software for: 2+ years ### "Love it!" August 24, 2022 5.0 Pros Power Dialer and connection boost are both awesome. Cons At first it was like anything else, something new and I didn’t know much about it or how to use it. Customer service is awesome and always there to lend their help. Switched from [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) Local presence when I was called by \[SENSITIVE CONTENT\] office. Review Source Response from Kixie August 29, 2022 Hey Chris, thank you for the review! We're happy to hear that you're finding success and driving greater productivity with our PowerDialer and ConnectionBoost features! Linsey S. Talent Director Online Media Used the software for: 6-12 months ### "Easy integration and quick to use" February 3, 2022 5.0 As a fully remote company, my team needed ONE phone number for our contacts to call to reach an available ear. Giving our contacts the option to route their call directly to a specialist with their own extension came in handy. Pros Loved the synced up logging feature of notes to the contact record in our Hubspot CRM. My team could complete a call/text/voicemail and the timestamp and notes from the correspondence were automatically added to the record. Helped keep us on the same page! Cons I am not sure that there was a downside other than getting a few stubborn team members to adopt it. Perhaps there could be more video tutorials to make it easy to onboard slow-adopters. Review Source NY Nick Y. SDR Computer Software Used the software for: 1-2 years ### "A good phone software, with a few bugs. " November 19, 2019 4.0 Honestly, I have truly enjoyed using Kixie over a LOT of other phone programs that I have used in the past. The ease of going to an account and clicking a single button to dial has reduced my time between calls by over 65%, which is nice when you are cold calling sales prospects all day long. Less down time means more dials, means more sales. Pros We use Kixie integrated with Hubspot, which allows for one touch dialing. This makes cold calling and outreach a breeze. The software is super easy to you and set up was done within seconds. Overall if you are just handling outbound calls and dont need internal queues for a CS department of something of that nature this is the best option. Cons It will just not dial from time to time, and will not log calls in Hubspot at all or on the wrong account. I cannot say for sure that this is a Kixie issue, a Hubspot issue, or a problem with the API between the two, but to be honest it is a very minimal inconvenience as you can just dial the number again and it works, or just log the call. The only real issue is if the recording doesnt attach, but Kixie houses that data in their internal site so its not really an issue overall. Switched from [Aircall](https://www.capterra.com/p/184709/Aircall/) Aircall was just a problematic at best. They had no idea what they were doing, it would crash all the time, very poor customer service and support and LOTS of downtime. Along with a higher cost. Review Source OM Oscar M. Analista IT Information Technology and Services Used the software for: 2+ years ### "Excelentes funciones." August 28, 2023 5.0 Pros Me gustó el rápido clic para marcar y la opción de SMS me ayudó a obtener una respuesta lo antes posible . Cons Si deja un mensaje y hace clic en " 1" o " # " para enviarlo , tardará un poco , pero no es gran cosa. Review Source MBT Mary Beth T. Director of Client Relations Marketing and Advertising Used the software for: Less than 6 months ### "After thorough research, Kixie was our best option." September 8, 2022 5.0 They have a white glove approach. They have really worked to make using their product easy. Pros I like that I can text directly through the system--this drastically improves response rates and speed of closing. I also like that it records everything directly in the CRM. It's actually motivated me to stay with Pipedrive--they integrate so well together. Additionally, Kixie went out of its way to help me integrate its software with ClickUp. That was very impressive. Cons The phone app needs some work. I do have to update the Chrome extension pretty regularly as well, but that makes sense for how often they update their software. :) Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/)[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[JustCall](https://www.capterra.com/p/157853/JustCall/)[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) Reason for choosing Kixie PowerCall It had every option I wanted with competitive pricing. The sales rep was excellent as well. Review Source Response from Kixie September 19, 2022 Hi Mary Beth, thank you for the review! We're glad to hear Kixie is helping you close deals faster. Have a great day! David M. Founder CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Kixie is becoming a power player" January 22, 2023 5.0 The support is top notch along with the website. Pros Kixie power dialer integrate seamlessly with HubSpot, and we are enjoying his features. All the company is a little expensive and still needs to improve their phone app. I highly recommend the functionality and features of this company. Cons The phone app isn’t the best and needs improvement. Switched from [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) I didn’t like the way it integrated with HubSpot Review Source JM John M. Director of Marketing Construction Used the software for: 1-2 years ### "Kixie is a great tool for small businesses to save time." May 23, 2022 5.0 Great - Did what it needed to do allowing me with quick follow-up with leads - Saved time with VM drops and SMS follow-up. Easy to get notifications on new messages Pros Kikie worked very well allowing me to quickly move on and leave Emails, SMS and VM drops on new leads. This saved valuable time for me to do my other responsibilities. Cons The price point gets higher than others when your organization grows - Great for small businesses below 10 Reason for choosing Kixie PowerCall The ability for VM drops were high. I was able to contact many more leads quickly and follow-up with SMS which lead to more responses Review Source Similar Products Featured