# eZee Reservation Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about eZee Reservation Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/135676/eZee-Reservation

---

# 

 eZee Reservation Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

eZee Reservation

## What is eZee Reservation?

Booking Engine by Yanolja Cloud Solution is an intelligent solution that enables hotels to capture direct bookings through their website from any device, at any time. Designed to deliver a seamless and user-friendly booking experience, it helps convert website visitors into confirmed guests while reducing dependency on third-party channels. The platform offers a fully responsive booking interface, ensuring smooth performance across desktop, tablet, and mobile devices. With integrated payment gateway options, guests can complete secure transactions effortlessly, improving booking convenience and conversion rates. Key capabilities include real-time inventory management, yield management for optimized pricing, and seamless PMS integration to ensure accurate availability and rate synchronization. Additional features such as affiliate tracking and email tracking help hotels monitor performance and optimize marketing efforts.

## What is eZee Reservation used for?

[Reservations](https://www.capterra.com/reservations-software/)

Overall rating

Based on 120 user reviews

Reviews sentiment

Positive

93%

Neutral

3%

Negative

3%

Starting price

$29

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## eZee Reservation alternatives

Highest Rated

[4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting price

$23.86

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/135676/eZee-Reservation/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Processing

4.0 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Online Booking

4.6 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Credit Card Processing

3.8 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Customer Support

4.1 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Multi-Channel Management

4.9 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Rate Management

4.4 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

eZee Reservation 48 features

Define levels of authorization for access to specific files or systems

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage various distribution channels, build relations with channel partners, and track their performance

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Pre-made examples and templates for emails

The ability to reserve times in groups.

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple languages

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

Ratings/Reviews

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.5 (93)

4.5

Based on 93 reviews

## Pricing

Value for money

4.5 (92)

Free Trial

Basic

$29.00

Per Feature,Per Month

Value for money

4.5 (92)

4.5

Based on 92 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (120)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (120)

4.6

Based on 120 reviews

## User reviews

Overall rating

4.5

Based on 120 reviews

Filter by rating

5(79)

4(33)

3(4)

2(1)

1(3)

Mentioned topic

Sorted by most recent

ND

Nikhil D.

Front desk

Hospitality

### "Love the software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2025

It is very easy, convenient and productive way, the constructed and it is very enjoyable while working with reservation process

Pros

The reservation process is very easy and it’s really well organised layout

Cons

To Be honest, there is nothing that I can think about to dislike or any negative scenario that I can write

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Manjunath D.

partner

Hospitality

### "Review of Ezee Reservation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2024

Pros

Flexibility in changing from one website to another, Correctness of rates and availability inventory being forwarded and no over bookings.

Cons

nothing much to complain, we are happy with the product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

RAHUL M.

DIRECTOR

Hospitality

### "Good Services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 3, 2024

Pros

Easy to manage inventory. Bulk edit function and stop sell function.

Cons

Yonalja cloud payment method. If your team will solve that issue then it will be fine.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Sudip M.

Research Professor

Education Management

### ""Discover the Benefits of eZee Reservation for Easy Hotel Bookings"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 2, 2023

My overall experience with eZee Reservation was very positive. The software was incredibly easy to use and allowed me to customize reservations, make payments and access marketing tools with ease. The dashboard was also an invaluable tool for understanding my hotel's performance.

Pros

I found eZee Reservation to be an incredibly convenient and user-friendly software for hotel bookings. It makes the booking process effortless, with customisable templates for creating reservations, easy payment methods, and integrated marketing features to help you reach new customers.

Cons

While the software is comprehensive and user-friendly, I found some minor issues with the customer support. The support staff are friendly, but sometimes their responses take a while to come through. There have also been a few instances where the support staff did not have the most up-to-date information about the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 4, 2023

Hi Sudip, Thanks a lot for an amazing review. We are so glad that you find eZee Reservation perfect fit for managing bookings. Regarding support, we have a dedicated team working 24\*7 to provide unabated support to our customers. However, we appreciate your feedback. we request you to write us on cm@ezeetechnosys.com for more suggestions. Regards, Team eZee

NR

Nikhil R.

Sales and Revenue Manager

Hospitality

### "Great software bundled with a ton of features "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 30, 2022

Pros

The shift from a traditional operating software that required physical software installation to a new and easy online website hosting is definitely a plus and affordable

Cons

General suggestions include better customer care and dedicated managers for our property than a general customer care support

Reasons for choosing eZee Reservation

Budget friendly, customizable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2022

Hi Nikhil, Thanks for reviewing eZee. We are happy to know that you find eZee Reservation helpful. However, we would like to mention that we do assign account manager to each of our customers. Along with that, we provide 24\*7 live support via https://www.ezeetechnosys.com/livesupport/ Regards, Team eZee

CL

Corrina L.

ceo

Hospitality

### "A very helpful and analytical report"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

November 30, 2022

so far so good. its easy to use and team loves it.

Pros

it has a lot of reports that can help managers save time and decide strategies right from the derived reports.

Cons

POS soft ware will require a lot of training and some collaboration with the technical team of ezee. since we are not technically adept with the software. We hope that technical team will be very helpful

Reasons for choosing eZee Reservation

a lot of feature

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2022

Hi Corrina, We are more than happy to know that eZee Reservation helps you make manage your Resort effectively. Further, our team will always be available to attend any of your queries. In case, you have anything to suggest, do write us at cm@ezeetechnosys.com Regards, Team eZee

KM

Kevin M.

Director

Hospitality

### "Point B Ezee Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

November 30, 2022

The product is average and could be better in ease of use.

Pros

The portal features and accessibility on my mobile device.

Cons

The payment was having issues almost every month and we sent lots of time as they couldn't figure out their own auto debit payment. Also, lots of features that is constantly being added but you don't know it because they don't talk about it. The software is not as intuitive as it should be. Steep learning curve.

Reasons for choosing eZee Reservation

Because with thought this product is something we could grow as our business grows.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2022

Hi Kevin, Thanks for reviewing eZee Reservation with utmost precision. We are sorry that you faced difficulty in payment. We hope to resolve it sooner, if yet not done. Also, we will work on conveying new product updates henceforth. Besides, if you want to learn about any feature, you can always reach out to your account manager it write us on cm@ezeetechnosys.com Regards, Team eZee

NE

Ntewak E.

Hospitality Consultant

Hospitality

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 29, 2022

Hotel Mgt

Pros

The fact that it is cloud based and the ease of use

Cons

Integrations - Getting other softwares to be integrated to it. Payment in other currencies.Paying for the software was not easy too.

Alternatives considered

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)

Reasons for choosing eZee Reservation

It had other features that cloudbeds did not have.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2022

Hi Ntewak, Thanks for your valuable feedback. We are glad that you chose eZee. Moreover, we want you know that eZee has open API to make integration possible with third-party software. You can have a check more here - https://api.ezeetechnosys.com/ Besides, eZee Reservation can be integrated 100+ software, https://www.ezeetechnosys.com/marketplace/all.php?item\_category\_name=Online-Hotel-Booking-Engine In case of any query, please reach out to you account manager or our support team, they will guide with the best solution. Regards, Team eZee

MK

Mike K.

General Manager

Hospitality

### "Ease of use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

November 29, 2022

It needs to be improved on booking management

Pros

Reservations and rate management , one should be able to block rooms

Cons

Guest profile records and guest history on frequent visitors

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2022

Hi Mike, Thanks for the feedback. We would like to share that eZee Reservation allows user to save guest data and to use it later for repeated guest. We request you to get in touch with your account manager or our live support, they will assist you with the same. Besides, we will surely consider booking management aspect in our future updates. Regards, Team eZee

AK

Athidthan K.

Reservation Officer

Hospitality

### "eZee Chanel Manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 29, 2022

Pros

If user update some data via eZee Channel Manager, the data will be updated immediately.

Cons

It's easy to make mistakes aswell when updating rates/prices via eZee Chanel Manager because of the function of "Rate including tax" . If the user forgets to select this function the rates/prices which displayed on OTAs are wrong.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2022

Hi Athidthan, Thanks for the detailed review. We keep working on enhancement to provide our customers with excellent experience. Your concern regarding tax inclusive function will surely be looked upon. However, we request you to write us on cm@ezeetechnosys.com to understand it better. Regards, Team eZee

[View all Reviews](https://www.capterra.com/p/135676/eZee-Reservation/reviews/)

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Popular comparisons

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[WebRezPro vs eZee Reservation](https://www.capterra.com/compare/113348-135676/WebRezPro-vs-eZee-Reservation)[Cloudbeds vs eZee Reservation](https://www.capterra.com/compare/135676-158839/eZee-Reservation-vs-Cloudbeds)[Guesty vs eZee Reservation](https://www.capterra.com/compare/135676-159377/eZee-Reservation-vs-Guesty)[roommaster vs eZee Reservation](https://www.capterra.com/compare/13824-135676/roomMaster-vs-eZee-Reservation)[Lodgify vs eZee Reservation](https://www.capterra.com/compare/131924-135676/Lodgify-vs-eZee-Reservation)[Hostaway vs eZee Reservation](https://www.capterra.com/compare/135676-152433/eZee-Reservation-vs-Hostaway)[Beds24 vs eZee Reservation](https://www.capterra.com/compare/123511-135676/Beds24-com-vs-eZee-Reservation) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)