Who Uses This Software?

Hospitality Industry - Hotels, Motels, Resorts, Guest Houses, B & Bs, Lodges, Hostel, Small to big hotel chains, Clubs, Condos, Villas, and Serviced and Boutique Apartments.


Average Ratings

79 Reviews
Value Ease
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • eZee Technosys
  • www.ezeetechnosys.com
  • Founded 2005
  • India

About eZee Reservation

A general purpose hotel software which can be used as hotel maintenance software, hotel reservations software, etc.


eZee Reservation Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking

eZee Reservation Reviews Recently Reviewed!


Great feature

Jan 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Really easy to setup and do changes on it.

Cons: Do not give some specific feature for a small hotel like mine.

Overall: The system is really nice and easy to set up, some extra feature are missing for my business that is small hotel, detail should be able to change the prices after you have to make a booking, colors to be able to separate normal guest by Tour Operator guest on the absolute from, etc..... then the customer service has been really not the best the last couple of month, except for one of your guys that do always find solution, fast on the reply and really easy to work with, all the other are not so professional and easy to work with is. Just by talking with them by Skype they can be rude. I m a customer that don't know too much about computer, software, etc.

Recommendations to other buyers: On the eZee Absolute front will be good to have the possibilities of color to recognize if it's a direct guest, online guest, Tour operator guest, etc., be able to change easily the type of package we do offer.

Vendor Response

by eZee Technosys on January 16, 2017

Hi Joseph, We are hopeful that you are benefiting in business for your property and apologize if you felt put out, nonetheless, it was never intended so. Your words were passed to Mr. Vishal and he sends greetings to Pura Vida Club. We are glad that you shared your views with us, it would be great if you can send the suggestions or queries by writing to us at cm@ezeetechnosys.com or if you want, you can also schedule a training here: http://ezeecloudtraining.setmore.com/ Regards, Team eZee!

Simplicity with value a norm in Hospitality!

Feb 20, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: A booking engine & reservation system with vast analytical feedback data backed up with easy to use mobile applications and cloud storage weighs a ton in today's Hospitable market. Norm now is a need for consumer's tastes and preferences to be prioritized to make one's life easy if technology is put to good use and that is what eZee does so well!!!!

Cons: Only con is the vast number of engines to be updated with similar information otherwise am sure in due time all will be rectified!

Vendor Response

by eZee Technosys on February 28, 2018

Thanks for sharing your valuable feedback, however, it is our design which demands the vast number of engine in order to achieve all the possible facilities. Therefore, there is an account manager assigned to each account so that the configuration should not hassle our valuable customers. You can always have a deep discussion with the respective team/account manager to get more insights. We are also available 24x7 on live support. Please keep sharing your feedbacks with us on cm@ezeetechnosys.com Regards, Team eZee.

26 room hotel expanding to 115 rooms. Ezee provides functionality of the big players at a lower cost

Sep 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Fully integrated, we use all modules including POS terminals. Easy to train new Operators on Ezee Res and POS terminals

Cons: Limited 3rd party peripheral integrations, but improving all the time. The POS GUI could be improved. It's clunky, but robust.

Overall: Cost savings over other vendors. Got rid of 3 vendors, now all modules from Ezee.

Vendor Response

by eZee Technosys on September 13, 2017

Hey David, what an amazing feedback! We are super-delighted to hear this. We are so happy that you are heavily expanding your property. Congratulations! And happier that our solutions are fitting your operations effortlessly. Rest assured, we¿ll keep them robust, just the way you need it. And yes, the POS UI had been a little clunky, that¿s why we are re-designing it. And soon we¿ll share it with you guys. Do drop by and say hello to us at support@ezeetechnosys.com. We¿d love to have a chat with you. See you around, Team eZee.

Happy Hotelier

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Cloud based, fully integrated or integratable with everything you need. Quick live support in emergencies, IT and property setup team very helpful.
Can be tailored to each individual property.

Cons: Being cloud based it is susceptible to slowing down, the more familiar and confident with the system you become the slower it will seem :)
All system are going to have limitations but you can almost always find a solution around it with eZee, but it can be frustrating to find those solutions.

Vendor Response

by eZee Technosys on January 24, 2018

Hi Sólon. Thanks for taking time to rate us. If there is anything which we can be of help you know how to reach us on live support. You can also write to us at cm@ezeetechnosys.com Regards, Team eZee.

Good

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: All the eZee products are easy to use and eZee reservations is not different from them. The setup of the booking engine and updation of the rates and other information is quite good

Cons: The revenue management part can be a little better also the reporting can also be improved. Also, there are few OTA's it's not connected to, so that also can be improved.

Vendor Response

by eZee Technosys on January 30, 2018

Hi Varun. Thanks for the review. We request you to provide us further inputs on how we can enhance revenue management for you. Also, we can add new OTAs as requested (subject to integration support from the OTA) and customize reports for you. We request you to reach us for the same on our 24x7 live support or write to us at cm@ezeetechnosys.com Regards, Team eZee.

It is a easy to use software and useful in all aspects, value for money and saves time and energy.

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It gives you all bookings made by all ota's, on one screen and helps us to identify the overall bookings made.

Cons: the print of the bookings when taken it does not show all details of the bookings, there should be some indication for disparity between ota channels, so you can get informed and do the needful before any objection arises.

Overall: We are able to be up to date with this software, and get all the information of all online travel companies on one screen, there is a prompt service from the staff, that we receive and always, who are always ready to help.

Vendor Response

by eZee Technosys on January 30, 2018

Hi Rommel. Thanks for taking time to review us. Regarding the cons, first of all, I appreciate that you have noticed the mentioned. As we always welcome the suggestions from our users. However, we request you to contact your account manager, so that it can be discussed and if required necessary actions can be taken. Regards, Team eZee.

Inventory repeatedly showing as full

Jan 06, 2017
2/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Nothing

Cons: Can't add inventory to back-end software on our own. Insufficient training for our staff. Technical team and customer service are different, so while we speak to one, the other also has to be spoken to - what a waste of time! No online chat support. The software is very poorly designed and does not match the caliber of our website design, it looks rather like a beta version of a college project.

Overall: Inventory repeatedly showing as full especially doing the peak season. After repeated calls from our customers, we found that on our website the cottages were showing as full, although the inventory was updated.
We need to know the reason why this is repeatedly happening, but there is no response from Ezee. After it is addressed, we get a call saying, everything is working well. But, our question is why is this happening repeatedly? No answer.
This is obviously hampering our online sales. This lack of transparency and slow speed of communication is limiting us from making any further commitment to eZee. Any request to add inventory is met with - first pay us X amount, then we will take a look... bad show.

Vendor Response

by eZee Technosys on January 14, 2017

Hi Manoj, Apologies for the inconvenience faced. We had checked it from our side regarding your query for the rooms and have confirmed that inventory were updated into the system. Also, you were informed on the same to check it from your end but we were not intimated about it then. However, it cannot be speculated; but, we will surely check if it is happening repeatedly, thence, you can always write to us at cm@ezeetechnosys.com. If you require training, please book it here: http://ezeecloudtraining.setmore.com/. We are 24x7 available on online chat, feel free to contact us, we would definitely address your concerns unhesitating. Regards, Team eZee!

Great platform to keep your bookings up to date

Feb 15, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How it keeps everything linked together making sure we don't overbook. You can surely trust what you see.

Cons: Not learned in a few hours. Some features are not obvious. But then you need to make sure to contact the support which is good.

Overall: This software helps me keep the apartment bookings clear and up-to-date and makes sure I don't overbook.

Vendor Response

by eZee Technosys on February 27, 2018

Hi Sigurdur. Thanks for taking time to review us. We are sorry to hear that you had faced some difficulties in learning the features, but we do offer free unlimited training which you can opt for anytime by reaching us on our 24x7 live support. Please keep sharing your feedbacks with us on cm@ezeetechnosys.com Regards, Team eZee.

Capterra-loader

A holisitc application covers everything needed for a small to very big hotel.

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been user of Ultimate version. one of the application is The software provided by this company is very easy to use and it has many functionality. I like the functionality of house keeping and many reports for effective day to day management. The service provided by Cloud Developer is worth noting. He provided 24/7 365 days excellent service from the date we were in contact with him. He helped us to quickly go live with minimum down time. Always available when needed over phone, email, online web-chat and also on whatsapp. very impressive and satisfied as a ezee customer.

Cons: In the Stayview, when i hover on a reservations, i would be nice to see the reservation details instead of clicking on it to see.

Overall: Consolidation all channels from where we were getting business. Adopting new technology there by getting more business / occupancy ratio increased.

Vendor Response

by eZee Technosys on May 22, 2018

Hi Issouf, thank you so much for such an amazing review. We're lucky to serve a customer like you, and glad to know that your revenue has increased because of adopting our technology. You can get the reservation details if you hover on a small arrow which is shown on a reservation on Stay View. Your account manager will guide you well for this. For any suggestions or feedbacks, you can always write to us at cm@ezeetechnosys.com. Regards, Team eZee.

Excellent Customer Support

Mar 28, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The entire staff is always ready to help and solve any issue in a very short time. We feel supported 24/7 and every request, even the most complicated, is always a priority for the entire team who works hard to satisfy our needs all the time. Thank you for your cooperation!

Vendor Response

by eZee Technosys on April 09, 2018

Hi Francesca. Pleasure is all ours. Thanks for taking time to rate us. :)

I has been fine

Apr 04, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Flexibility within the system and all the option needed mostly are found within the system, also the track of every movement is a special thing of the system

Cons: integration process it takes longer than it is though also a tutorial should be provided by ezee team at the instalation and implementation of the system in addition to this the problem with the fiscal printers should be fixed

Vendor Response

by eZee Technosys on April 23, 2018

Hi Edmond. We are glad to see your review here. Regarding the cons, we are sorry to hear that you have faced some issues with the integration and it took a longer time. Usually, interface are dependant on information available from 3rd party and so there can be cases whereby the information is not available from the vendor and hence it takes time to complete. We are also working on the how to tutorials for products. They will be added on our YouTube channel as soon as they are ready to be published. You can also check with our support team if they have any gifs/videos created for functions you are looking for. We will be happy to share them.

Helpful and supportive staff

Jul 28, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Dear viewers,

We ave been using this product since two years of now and we have hardly faced any inconvenience.whenever we were suppose to make any of the changes, any of the available staff listen with patience and have good profession to deal with.

I recommend ezee technosysis to everybody.

Vendor Response

by eZee Technosys on August 05, 2016

Hi Sarwar, Thanks for your recommendation. We are gratified to hear that all is going on well with your property. Though, if you require anything from our side, you know we are always available at your service. :)

Capterra-loader

Ezee seems to be the only software out there with prompt response

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: everything seems to be pro just a few issues with the system which is not a biggi would definitly rescomend

Cons: just the system is online, if possible to have a installed system which can operate both ways if the internet connection is down it could preform the operation plus syc with the cloud when it get back online, i guess its also not a con as these days internet is not so difficult to get per say it goes down we could login from the phone and do it!!

Vendor Response

by eZee Technosys on January 24, 2018

Hi Mohamed. We are glad to hear from you. I hope all your issues with the system have been solved by our customer support team. If not you know how to reach them on our 24x7 live support portal. You can always write to us on cm@ezeetechnosys.com for any further concerns. Regards, Team eZee.

This was easy set up and implement system in our hotel, the same as now working with it

Nov 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Interface, its have channel manager and actually everything what you need to automate work in the hotel. very easy and nice looking, have a lot of possibilities, 24 hours life support

Vendor Response

by eZee Technosys on November 25, 2017

Dear Bryndalska, It¿s great to hear from you! Hoping that your business is running really well and making benefits with eZee solutions. :) Many Regards, Team eZee!

This application helped us in curbing quality time to process the booking and reservations received.

May 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its Ezee !!! the name is the best way for a user / manager / owner who want to handle the front desk or bookings or reservations on the Reception or Remote location.

Cons: Should develop the 3 types meal plan CP, MAP & APAI along with specific rates and respective taxes and integrated it with the reservation / booking form in which the Hotelier can add the meals of the Guest Choice and can segregate the Lodging and Restaurant part separately so that it can be easy to find out the taxes payable for respective type of services rendered.

Overall: Eazy in Handling the Guest Check In and other front desk related process and database.

Vendor Response

by eZee Technosys on May 30, 2018

Hello Rocky, Thank you for writing a review for us. We are glad to know that our software is saving a lot of your time. We can definitely setup the meal plans as you mentioned in our system, besides the other points you mentioned in the cons. Please contact your account manager for the same, who will guide you more on this. Regards, Team eZee.

We are using this software everyday.and it's very useful for us.

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: eZee software is easy to generate reports,rates in daily uses.
and eZee customer service is awesome and very fast in implementation.

Cons: Actually there is nothing to least like about this software. we are not aware from every tools in this software because there is lots of options .

Vendor Response

by eZee Technosys on June 18, 2018

Hi Pragna, we're glad to see your review here. Surely, eZee Reservation is a feature-rich booking engine, and you'll never be tired of exploring it. However, we suggest you to take a product training to get an idea on all the features. Best Regards, Team eZee

easy to use very user friendly. and also the customer support is excellent.

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: we can connect to any OTA available and also its user friendly the system is not at all complex. Has the capability to connect with any OTA.
The software reduces the amount of man power required to manage room inventories and to track reservation. The support is also great with fast response

Cons: there are no such issues raised untill this moment that I have working with eZee. so there are no cons to list at the moment.

Vendor Response

by eZee Technosys on June 05, 2018

Hello Ashintha, Thank you for your review. We are happy that you are satisfied by working methods of eZee Reservation and that it has made your work easier. In case you have some query, you can always contact our support team. Regards, Team eZee

User Friendly

Jul 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy To Learn for new comers , easy to use this system and no need to spend long time to train this system

Cons: Some times little slow , and stuck , and please do the system updates on mid night time because you doing afternoon its was busy time

Overall: Rates Update , Cash Bar Insert

Capterra-loader

A Must for any Hotel to operate all Hotel function and day to day activities smoothly.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ezee Reservation system helps and enables a hotelier to maintain complete information of the reservations, in house guests , receipts expenses, and above all allows the Hotel to keep it's regular patrons updated on ongoing and future promotions.

Cons: There is still scope of improvement in a few arreas so as the the experience of check in and check out can be speediated.

Overall: Able to keep track of daily activities irrespective of having to remain present at the property. Especially the night audit report system ensures error free operations and enables the hotel staff as well to understand and deliver guests needs in a better way.

Vendor Response

by eZee Technosys on May 23, 2018

Hi Chetan, we're excited to see your amazing feedback to our software and services. To speed up the check-in process, you can set up minimal mandatory fields to enter guest information. Whereas for quick check-outs, we have an option to perform express checkouts easily. You can either watch our DIY video tutorials on our YouTube channel to get an idea on this, or contact your account manager to help you out. Regards, Team eZee.

ezee is doing great what they are up to.

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: ezee provides plenty of facilities and functions for a booking engine with more cost effective. Love the revamped new design

Cons: As I am UI/UX Designer in my point of you... the panel can be made wide easier and quite understandable. if ezee starts a payment gateway with good features and cost effective in near future ASAP, The Hotels may get all features at one place that can help to optimize and done things sooner.

Vendor Response

by eZee Technosys on May 23, 2018

Hi Bharath, thank you for your feedback and suggestions. We have passed your UI/UX suggestions to our product design team, and they will definitely look into it to make our product more user friendly. We already have an exhaustive list of payment gateways integrated with our solutions along with several other third-party integrations, which makes your operations smoother. Currently our focus lies in enhancing our products with new features and more. Do stay tuned. Do keep giving your valuable suggestions at cm@ezeetechnosys.com. Regards, Team eZee.

The best hotel software , very ezee to use. Best customer support , 24*7 helpline, best senior staff

Jul 16, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The guys in call centre are very helpful, Mr.Benziman and Ms.Nilam are the best when it comes to problem solving .

Cons: nothing to sayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

Overall: Have been using this software form past 6 years , this product is very easy to use and is extremely fast

Recommendations to other buyers: Some functions have to be made easier instead of long process .Eg. Removing the unblock rooms , card payment in group doesnt have option .

Vendor Response

by eZee Technosys on July 16, 2016

Hi Brenden, We can¿t begin to express how much we feel delighted on reading a feedback that proves that our hard work is paying off. Mr. Benjamin and Ms. Nilam are overwhelmed to read their mention in this section. Thank you so much. Keep writing to us. Regards, Team eZee

Great value for money!

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: After conducting a market study for cloud PMS's I found this was the best by far value for money booking engine I could get. This was back in 2012 and by then I was the first user in my country. Now they are hundreds. Even so support keeps being helpful and development is open to improvements by from the feedback we have offered.

Ezee helping to ease our Booking Online !

Oct 05, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easy manageable Admin Control Panel.

Cons: user interface can be improved further

Overall: Good Product, supported by Good Team.
Very much satisfied about the Ezee Reservation.

Recommending Ezee Booking App for Mobile Booking

Recommendations to other buyers: Mobile Booking App, fully branded for Hotelier

Vendor Response

by eZee Technosys on October 07, 2016

Hi Anand, Thank you for the recommendation. We trust that you are benefiting from our solutions. However, we would like to hear your suggestions on user interface for which you can always write us at: cm@ezeetechnosys.com. Regards, Team eZee!

We found eZee system, after trying another system that didnt suit our needs and were very happy with

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I like its flexibility, function options and more than everything I like their great customer service - Farhin is really great! She is very professional, she has a lot of patience and she is always pleasant and helpful

Cons: We had some hard time with the API and their API support team, but it seems that finally we suceeded to overcome the problems

Vendor Response

by eZee Technosys on January 30, 2018

Hi Noa. Pleased to hear from you. We have passed on your regards to Farhin. She is super-excited and motivated to hear your kind words. Glad to hear that your issues are resolved. In case there are any concerns please write to us on cm@ezeetechnosys.com.

very helpful account manager.

May 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - More functional
- Ease of uses
- Well-Designed Graphic Interface
- Increase more revenues
- More rating from guests

Cons: - Few clicks to perform operations in software.
- Speed up to work
- Guest experienced with reservation

Vendor Response

by eZee Technosys on June 09, 2018

Hi Sophara, thank you so much for reviewing us and appreciating account manager. It gives us immense pleasure that you found eZee Reservation easy to use, while they're helping you increase your revenue. We assure you to continue providing the best services. Regards, Team eZee.

Online Support is nice, improved our business after using this. I found outer phase comfortable to u

Jun 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: Interface, Service & Exceptional Online Support 24*7 makes our work easier. Reservation panel makes work easy also.

Cons: Pricing in comparison to others. Manual trainer should be present to help us instead of online training always.

Vendor Response

by eZee Technosys on June 18, 2018

Hi Kumer, thank you for your review. We do quote our pricing as per the industry standards, apt for properties like yours. Regarding the need of a manual trainer, you can request for onsite implementation services at cm@ezeetechnosys.com. However, our 24x7 support team is always there at your beck and call. Regards, Team eZee

Booking Engine with a lot of great feature.

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So many great features in eZee Booking Engine such as price widgets, automatic email marketing, trigering tool ( welcome, exit, floating text, chat support etc ). Great overview and from our experience user friendly.

Cons: There is no option for limited time offer package, but we already ask them to develop in sometime and hope can exist soon.

Vendor Response

by eZee Technosys on June 16, 2018

Hello Gedi, Thank you for your feedback. We are happy that you are satisfied by the operations carried out by eZee Reservation. We do have an option to create limited offer package. We suggest you to contact your account manager to know about it in detail. Besides, we are always working on making our software user-friendly for you. Keep sharing your suggestions at cm@ezeetechnosys.com. Regards, Team eZee.

This is the most easy software I have ever used so far

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Mostly I like the software as we can customize the user id to make some fields as compulsory, and in few clicks we can make a reservation

Cons: As an administrator id user, cannot change past dates reservation or the names and some other profiles of the customers, which you can give rights to the administrator users.

Overall: It's easy to train our staff to the software

Vendor Response

by eZee Technosys on May 29, 2018

Hi Mohamed. We're super happy to see your feedback here. From what we understand, your account manager has solved this issue for you, and you're able to perform needful operations. If you have any more queries, please get in touch with your account manager or our 24x7 live support. Regards, Team eZee.

It has the features that are most necessary for a booking engine.

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The option for creating different
customizable package and the detail statistics reports showing different kinds of reports are something that I like the most apart from many other features.

Cons: Cannot notice something that I dislike about this software yet. Only wish if possible to make little more user friendly to use all those features that are available with this software.

Overall: This software made the reservation and booking very convenient.

Vendor Response

by eZee Technosys on June 18, 2018

Hello Mohamed, Thank you for this review. We're glad to know that eZee Reservation has made your reservation and booking process more convenient. We're constantly striving to make our products more user-friendly, and you'll be able to witness that with time. Do continue sharing your suggestions at cm@ezeetechnosys.com. Regards, Team eZee

Great value for money and the support is amazing. Farhin Shaikh my super hero

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User friendly and easy to learn . The functionalities are very intuitive, well designed and detailed at the same time. Fantastic product, great team

Cons: Sometimess it can be confusing when you need to do certain setup, however once you gain the knowledge or get trained, the features are self explanatory

Vendor Response

by eZee Technosys on February 02, 2018

Hi Primrose. Thanks for the wonderful feedback and for appreciating our support team especially Farhin. Regards, Team eZee.

User friendly

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As compared to other software, it is easy to use.
Reports/business transaction are very well placed & gets data required properly.

Cons: The main problem we are facing is when we run a promotion.
Require wider scope to run the promotions.

Overall: HELPFUL

Vendor Response

by eZee Technosys on June 18, 2018

Hi Swapnil, we're happy to know that you find eZee Reservation easy to use. We suggest you to contact your account manager regarding your concerns about the promotions. They'll surely help you with it right away. Thank you. Best Regards, Team eZee

This was so helpful

May 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: the software is so good and we get good support when in need and also having more information with the reports for each pa

Cons: good service and support, the good service and support we get from the team and also on quick response

Vendor Response

by eZee Technosys on June 11, 2018

Hi James, Thank you for taking your precious time to write about us and admiring our support team. Regards, team eZee.

Great Products

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ezee booking engine is easy to use and quick update ad very fast load in all devices good support also

Cons: front end is very good and also packages and promotion easy to update with single click also support also quick

Vendor Response

by eZee Technosys on June 08, 2018

Hi Suhag, we appreciate your positive feedback for eZee Reservation, and our support services. We¿re sure that eZee software are working best for your business. In case you're stuck anywhere, reach out to our 24x7 live support team. Best Regards, Team eZee.

Used this software for a 3 star hotel reservation system

Jun 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: - Seamless integration with our hotel website
- We found a true customer advocate who was the point of contact for our hotel. Her responses to my email/text/calls were very prompt and helped us sort out the issues in timely manner.

Cons: We ran into couple of issues with payment gateway. It would be great if ezee had their own payment gateway.

Vendor Response

by eZee Technosys on June 18, 2018

Hi Noopur, it's great to see your positive feedback on eZee Reservation and our support services. We apologize for the inconvenience caused to you during payment gateway integration. Regarding your suggestion to have our own payment gateway, we're already integrated with several payment gateways used by the industry, with new additions every now and then. However, we'll surely consider your suggestion in our upcoming plans. Best Regards, Team eZee

Easy to use , easy to update,easy understamd

Jun 08, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to update rates, easy to Handle OTA, Inventory,Easy to cancel Reservations,Easy to ammend or cancel the bookings

Cons: Every thing was working perfectly
No comments or least part about this software......
All perfect

Overall: Easy to use
easy to understand
easy to update
easy to cancel
easy to ammended

Vendor Response

by eZee Technosys on June 18, 2018

Hello Vishwajeet, we appreciate your kind words about eZee Reservation. Keep sharing your suggestions at cm@ezeetechnosys.com. Regards, Team eZee

tourism information centre

Jun 29, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: to get reservation quote

Overall: Research ,marketing ,to arranging the good service for right customers in different tourist attactions in the wolrd and accommodation booking

Recommendations to other buyers: to teach me more on how to use this software

Vendor Response

by eZee Technosys on July 01, 2016

Hi Clive, Thank you for your precious time to review us. We assure you that our team will keep bringing you quality service like always. Regards, Team eZee

we are happy with service team to handle quickly the problem by chat ,support executive Kais Shaikh.

May 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is good software for connect to control all of ota systems and easy to use . support is 24*7 and 365 days on chat and Skype as well .

Cons: yes , we like to use it . it has very easy to use feature which is very helpful in high time also keeps on updating and upgrading.

Overall: very much beneficial and helpful in every ways

Vendor Response

by eZee Technosys on June 01, 2018

Hi Huan, Extremely excited to see your feedback here. Thank you so much for your kind words. Regards, Team eZee.

eZee is by far the best company

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love all the features, super easy to use, comprehensive and the guys at customer support are just amazing. There is nothing they cannot do for you and then some. Nothing negative whatsoever. You would be hard pressed to find any other like this. We feel lucky to discover eZee. Looking forward to working with them.

Overall: Easy to use, comprehensive and super friendly staff.

Vendor Response

by eZee Technosys on August 30, 2017

Thanks for this amazing review Natalia! It is delighting to hear that you are happy working with us. We too look forward to work with you for eternity :) We¿ll definitely make remain at your service with best of our technology. Stay in touch and say hello to us at cm@ezeetechnosys.com. Best regards, Team eZee.

Rep continues to be very helpful resolving all our queries about the software .

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Its helpful to have
*a quick overview on the room booking status.
*quick access to open and close inventory.

Cons: As due to unavoidable problem, It would be good for customers to have more grace period for monthly payment.

Vendor Response

by eZee Technosys on June 07, 2018

Hi Bharati, it's great to see your review here. We're glad that eZee Reservation is turning out to be so helpful for you. If you're facing any issues regarding payments, you can contact our Billing Team. They'll be able to help you the best regarding this. If you have any queries in our products, your account manager is always available. Regards, Team eZee.

Too Complicated for Our Users

Mar 08, 2016
1/5
Overall
1 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pros- All of our apartments' availability can be found on one page.

Cons- Too difficult for our users to book online as they find too much information on one page.

Solution- Separate pages to be created for our apartments, as they have different rate plans.

Vendor Response

by eZee Technosys on March 14, 2016

Dear Hasnain, On reading your review, we looked into your account and found out that you have made enabled the option keeping all the non-available rate plans visible on your booking page. As a result, all your rate plans are visible to the guest, confusing them while booking. Please contact us at: cm@ezeetechnosys.com and we will get this corrected in no time. Regarding showing each rooms on a separate page, we do provide that service as well. If the website shows all rooms separately and we integrate it such a way that whenever client select that room type he will be redirected to a page which shows the rate plans. However, as your website has a very different layout we wont be able to do it for you. Regards, Team eZee

Good for simple website

Mar 25, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Quick and easy to setup. Quite comprehensive promotions.

Does not allow multiple cancellation policies or combination of manual and automated payment options.

Do not have options to include tours.

Vendor Response

by eZee Technosys on March 28, 2016

Dear Judy, Your thought is indeed credible! Thank you for the review. Relating to your outlook, when a guest tries to book a room, chances are that he/she would be unaware of the booking process. Integration of an automated system offering combination of two payable options can make it even more difficult for the guest to understand and flow of process. Thereby, we keep our system simple enough to ensure that you don¿t lose any bookings owing to confusing process. Regarding your comment to include tours, we do provide a solution for the users to create packages in our system. In case, you require any assistance with the configurations, please feel free to contact your account manager; or drop us an e-mail on: `cm@ezeetechnosys.com¿ Regards, Team eZee

Amazing 24/7 customer support

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love the 24/7 live support which makes using a new software less painful! Live support staff provide clear and useful directions with the help of screenshots which makes software navigation easy, clearing all doubts promptly! Thank you!

Vendor Response

by eZee Technosys on August 18, 2017

Thanks a ton Jackie for such an amazing feedback. Working with clients like you is always delighting. Do drop by and say hello sometimes at cm@ezeetechnosys.com, we¿ll be more than happy to help you become a pro in our software. Warm regards from team eZee!

Easy and affiordable

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We can use customized packages on the website which OTA's does not allow us to do. Price and there support is the best

Cons: the price can be little cheap for more people to get more benefit from the product. But as of now the price is still competitive and affordable

Vendor Response

by eZee Technosys on May 31, 2018

Hello Mohamed, We are happy that you are able to work better with the help of eZee reservation. Our support tram is always on their toes to help you whenever needed. We have kept our product pricing respective to the industry trend. along with the software, in the same price value, you get frequent updation abd training along with the strong support system.

Excellent Service assist for Amazing Chaung Tha Resort!

Apr 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We Amazing Chaung Tha Resort used eZee reservation. We integrated both Visa/Master and MPU card payment and we wanted to use both payment gateways company.
eZee support team are very patience to assist it and their taking action is fast. Now, Amazing Chaung Tha Resort booking engine went well and we have already received first booking for Amazing Chaung Tha Resort.

Vendor Response

by eZee Technosys on April 09, 2016

Hi Ms. Nawe, Very happy to hear from you again. As amazing as you are, your review was even more amazing, we really appreciate it. Congratulations on your first booking, we wish your Amazing Chaung Tha Resort to continue receiving even more amazing number of bookings. If you ever need anything, we are always here for you. Do keep sharing your experiences with us. Regards, Team eZee

Business with Ease

May 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Found to be best in the market in every aspect. Their quality work and Enhancement of product is taking eZee at higher level. They take utmost care of your feedback and suggestion you give to them. I had suggested few enhancements to them for which they had given me the Tracking number and told that it will be done in their next monthly Service Pack and same was done in the next SP. Their flow of work will make you feel proud for choosing the right and best product.

Vendor Response

by eZee Technosys on May 12, 2016

Hi G Mohan Prasad, So cool to receive your review again and pleased to realize that our services help you accomplish your requirements. It is clients like you who make us want to reach at higher level. Thank you so much for your trust in us. Regards, Team eZee!

useful, made our work easier

Apr 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: pros. Lots of functionality,
Cons: too complex for normal user

Vendor Response

by eZee Technosys on April 06, 2016

Hi Ibrahim, Thank you for the review. I am sure you are making the most of the heaps of functionality offered. Various functionalities are incorporated to fulfill various requirements of the user. We do understand that it can get a little complex, thus we encourage you to schedule a free online training for eZee Reservation. Once done, I am sure you will realize how easy to use the system is, may be even you can utilize some untapped resources of your hotel. You can easily schedule it from the link below: http://www.ezeetraining.setmore.com/ For more assistance, please feel free to contact us on: cm@ezeeetechnosys.com Regards, Team eZee

Great Software for Hotels

May 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We are using this from last 3 months and it's working properly without any problem. It's UI can be customized according to our need. we can make all the changes at our end after a small training.
Overall it's perfect only they need to make their technical support a little faster or should provide direct contact to tech team.

Vendor Response

by eZee Technosys on May 30, 2016

Hello Rajendra, Thank you being so generous and honest with your feedback. We are glad that you found the training useful and customized as per your needs. However, regarding the little glitch that you faced with technical support, we assure that we will work upon it and make sure that there is nothing that could hamper your experience the next time. Regards, Team eZee

Met to our satisfaction

Mar 30, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Firstly, we co-operated with eZee reservation for just only two properties. Now, we use eZee reservation for six properties. Then, we are going to use eZee appytect and it is now under the process of discussion. So, the extension of co-operate with eZee means their service met to our satisfaction. No doubt eZee support team are real people and who are ready and waiting to assist you!

Vendor Response

by eZee Technosys on March 31, 2016

Dear Ms. Nawe, Thank you so much for your kind words. We are delighted to know that our products and services are up-to your satisfaction. It makes us very happy to know that you are using our products for the properties, rest assured that we shall continue providing assistance the same way. Regards, Team eZee

The set up was too quick, it was done in less than 2 days

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of Use, feature reach, the support was really good, the process was quick, the on-boarding team specially support from team was awesome

Cons: I have not come across anything so far which I don't like. It might be worth adding report where Commission for OTA can be generated & revenue report can be generated automatically

Vendor Response

by eZee Technosys on May 14, 2018

Hi Nilesh. Thanks for the wonderful rating. Regarding cons, we have noticed that you are using our complete hospitality solution i.e PMS, booking engine and channel manager. Hence it is possible for you to get the commission and revenue reports for OTAs. Please reach us on our 24x7x365 live support so that we can guide you on how to generate these reports. For any further suggestions please do write to us at cm@ezeetechnosys.com. Regards, Team eZee.

First time using this system, thanks for the Support Executive for help patiently .

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to create package and add amenities , Easy to check and track the booking at one place ! It's as easy as it's spells eZee...

Cons: It's very Hard to upload picture and cannot fit description in the Property Setup. Also, it takes time to load sometimes.

Overall: Make my work more easier about the booking.

Vendor Response

by eZee Technosys on May 28, 2018

Hi Annelise, thanks a lot for reviewing us here. It's great to know that eZee Reservation is making it easy for you to track your bookings, and create packages and more. Please get in touch with your account manager or our 24x7 live support. They will definitely look into the issues you are facing and give you the best solution. Regards, Team eZee.

It is an a good software for manage Inventory (i win time)

Jan 30, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Sagar is a good help for resolve an issue. Because, in french, time to time, i found an issue.
Just i need to have a possibility to manage an inventory different between my booking engine and OTA.

Vendor Response

by eZee Technosys on February 01, 2016

Dear Eugene, Thank you for taking the time to review us and giving such a positive feedback. We do take pride in catering to our client needs the best way we can. If you ever need assistance, please don't hesitate to call us. Regarding the different inventory management for booking engine and OTA, we do offer that service. You can simply drop us an email to cm@ezeetechnosys.com and our support team will take care of your query. Regards, Team eZee

The software is very easy and simple

Jun 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The Software provides more direct bookings from all the OTA"S connected. The Software automatically updates rates and room inventories on all popular travel website

Cons: Software has all good points. There is nothing bad about the software. it is user friendly and quick to use.

Vendor Response

by eZee Technosys on June 18, 2018

Hi Margaret, we're happy to hear that eZee Reservation is making all your task efficient and driving more direct bookings for your hotel. Thank you! Best Regards, Team eZee

nice easy to use.

May 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: easy to do the reservation and overall its quick and nice. If lets say have a lot of booking better use the ezee absolute to help you out.

Cons: I don't have the access to be an admin. Its hard for me to amend and do correction due to as GST and other charges.

Vendor Response

by eZee Technosys on June 01, 2018

Hi Haris, thank you for your feedback. Do get in touch with your account manager to help you out with the admin access. Regards, Team eZee.

It was so great being part of the trainees, the training was super great and educational

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, and super friendly. Easy to modify bookings and easy for us to make bookings even on our smartphones. Able to identify due payments and payments received

Cons: It needs internet connection, without is nothing can be done.Besides that there is a lot of information on the interface, that is very important however. It needs to be simple to use but as far as i am concerned it need someone who is computer literate.

Overall: It easy to check on guest complains while still in-house, besides its easy to search for clients to avoid having so many names with same name. Besides going to easy to track if there was something wrong happened, and easy to check who made any modifications on the booking.

Vendor Response

by eZee Technosys on April 09, 2018

Hi Mr. Neo. Thanks for rating us. Since its a cloud-based product, it relies on internet connectivity and this is the limitation with all cloud-based products. We are always working in the direction to make our software simple and user-friendly while it's equally important to display all the information you require. If you have a suggestion on doing it better, please do write to us at cm@ezeetechnosys.com and we will evaluate it further. We agree that it needs to be computer literate to operate the software efficiently. However, we offer unlimited free training so that anyone can operate it once gone through. Thanks for the wonderful rating.

IT REALLY VERY NICE , AND CSR HAS BEEN VERY HELPFUL

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ITS REALLY EASY LIKE ITS NAME ONLY, THE PEOPLE AT LIVE SUPPORT HAS BEEN VERY HELPFUL , THE SUPPORT TEAM ARE VERY GOOD .

Cons: NIL- AS WE JUST STARTED USING THE SOFTWARE SO WE HAVE TO LEARN THE SOFTWARE MORE. THAN ONLY WE CAN SAY SOMETHING.

Vendor Response

by eZee Technosys on May 15, 2018

Hi Supriya. We are glad to see your review here. Thanks for taking time to rate us.

good service prompt respont

Jan 22, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: I never have experience in eZee reservation so everything is quite difficult for me to understand in Ezee system but the Ezee look after me and always support me every case with polite voice and professional . Thank you ezee for supporting

Vendor Response

by eZee Technosys on January 22, 2016

Dear Napak, Thank you for taking the time out to review us. We are so glad that our services were up to the par. If you are still need detailed understanding, I would encourage you to try our free online training. You can book a session here: http://my.setmore.com/bookingpage/9bc8aed2-f912-42dd-8e5c-5cada72416d5

So far not bad

Jun 16, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Our account is not live yet so we cannot really give our experience. But so far for the view it seem easy to use.

Vendor Response

by eZee Technosys on June 20, 2016

Hi Anat, We are hopeful that your experience is going to be at par with your expectations. We will look forward to more response from your end. Keep writing. Regards, Team eZee!

eZee Reservation- Great!

Apr 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The truth is that we are having a good experience with eZee Reservation and we had no problems with eZee platform so we are satisfied with this software, easy to use and manage.

We are happy to have this software in our hotel.

Vendor Response

by eZee Technosys on April 06, 2016

Hi Wilfredo, Thank you so much for this pretty amazing review. It makes us really very happy to realize that our clients are satisfied with our products and services. We wish that you gain maximum benefits from every feature of the product. Do keep sharing your experiences. Regards, Team eZee

Ezee Reservation

Jan 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have looked into many providers for hotel booking engine, but Ezee Reservation is the only one that fits our needs. Very simple installation, troubleshooting and updates
We're extremely happy that we made the right choice for our hotels and we believe Ezee Reservation is one of the best product on the market.

Vendor Response

by eZee Technosys on January 29, 2016

Hey Max, Thank you so much for your kind review. It is a great pleasure for us provide you our services and we hope we will be able to continue doing so for the years to come! Thanks again Regards, Team eZee

The software allows our guests to do everything at the convenience. Also easy do operate on our side

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Being gloud based
Guest Booking convince
Ease of work for Front Officers
Audit trail on management side
Daily summary report
Monthly reports
Invoice format
Reduction in paper printing
Clear accountability

Cons: I have just introduced the system and so far I like everything with it. It has passed the test for all of our requirements. I just need to work on electricity back up on my side to ensure 100% operation. I also need to work on alternative internet availability for work continuity when the main one is off

Vendor Response

by eZee Technosys on April 13, 2018

Hi Marethabile. Thanks for the wonderful review. For any further suggestions/feedbacks you can write to us at support@ezeetechnosys.com or you can connect with us on our 24*7 Live support portal. Regards, Team eZee

AMAZING ! as our Organization name states :-)

Jan 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Extra-net is really user friendly and the action of support teams are quite speedy thus it made my life easier. Now, we are using only Booking Engine but, our Management team have plan to use another service from eZee..

Vendor Response

by eZee Technosys on January 21, 2016

Hi Nawe Nawe Thank you for this AMAZING Review ;-) (pun intended) It is always a pleasure to hear such nice words about our services. If you ever need anything, you know where to find us. Regards, Team eZee

A strong reason why we choosed Ezee

Jan 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Enable us to set rates and yield in an easy fashion. The way the booking page shows the rates and rooms was important. As well we were looking for a one page booking process.

Vendor Response

by eZee Technosys on January 16, 2016

Dear Stephane, Thank you for sending your feedback for eZee booking engine, we are glad that you are enjoying our product and services. If you ever need any assistance with our products please don't hesitate to contact us. Regards, Team eZee

Easy setup for web bookings

Mar 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Fast and easy setup for taking your own commission free reservations. Can then be extended with Ezee Absolute Property Management System and their Channel Manager, for the complete set of features.

Vendor Response

by eZee Technosys on March 08, 2016

Hello Dennis, We are so glad to receive a review from you. Thank you for sharing your experiences about eZee solutions with us . We are gratified by your words and look forward to continue serving you. Regards, Team eZee

Good & Easy to Use....

Aug 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Its good channel manager...... its easy to use..... through this manager we will make reservation on very short time the easily to manage the same.

Vendor Response

by eZee Technosys on June 11, 2018

Hello Prem, thank you for review. If you need assistance with any operation at anytime, do get in touch with your account manager. Regards, Team eZee

Great experience on implementation of booking engine for our property.

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Immediate support and smooth implementation of booking engine without any issues.
2. We would like to appreciate Custome Rep for his support on payment option in the booking engine.

Cons: 1. Again we need some user guide for using this software.
2. Not much cons as of now and its amazing to work with Ezee team.

Overall: 1. Managing rooms and rates using inventory.
2. Booking engine is implemented in your website for attract more direct bookings.

Vendor Response

by eZee Technosys on April 25, 2018

Hi Kodanayaguy M. Thanks for taking time to rate us. Regarding the cons, we do have user guides, YouTube videos and other resources. Please reach us on our 24x7 live support and we would assist and provide you necessary information and documents. Please keep sharing your valuable feedback and suggestions at cm@ezeetechnosys.com Regards, Team eZee.

User friendly software

Jan 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We had no problem with ezee Reservations.It really helped us to grow our revenue.

Vendor Response

by eZee Technosys on January 25, 2016

Dear Karuna, Thank you so much giving us a such an awesome review. It is always great to know that our clients are happy with our services and are benefiting from it. If you ever need anything, we have got your back. Regards, Team eZee

Great software for hotels!

Nov 10, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: eZee Reservation is a brilliant tool to manage your reservations.
It helps to get more customers, and makes it easier for them to book.
It does everything for you and can be linked with the other software products like eZee Absolut.
Just as always, the customer service is professional and offers 24/7 help if needed.

Simply the best

Jan 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: eZee is one the best companies I have worked with: fast, reliable, great services. A pure joy to work with you!

Vendor Response

by eZee Technosys on January 29, 2016

Hey Katerina, Thank you for saying such nice things about. Glad you enjoy our "fast, reliable, great services". It is an absolute delight to work with you as well. Regards, Team eZee

Easy to use

May 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are very satisfied with eZee online Absolute system. We are using this product in all our resorts and the online option is great.

Vendor Response

by eZee Technosys on May 25, 2016

Hi Torben, Thank you for your precious time to review us. We assure you that our team will keep bringing you quality service always. Regards, Team eZee

Very good program , very helpful staff .

Apr 01, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use and to teach

Vendor Response

by eZee Technosys on April 02, 2016

Dear Mattia, Thank you very much for the appreciation. It feels great to know that our products and services are indeed helpful to you. We hope you keep enjoying them and yield maximum benefits from it. Regards, Team eZee

Ezee reservation, value for money

Sep 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Using it from past 6 months and haven't faced any problem so far, good customer support & services ¿¿¿¿¿¿¿¿

Vendor Response

by eZee Technosys on October 03, 2016

Hi Samarth, Thank you for the appreciation. Keep benefiting from our solutions and services. Regards, Team eZee!

Great Software!

Dec 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is a great software that help us a lot on taking care of online booking for our hostel, I also very happy with the helpfull staff.
Thank you Ezee and the staff again..very happy to work with you!

Superb

Jul 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Handful and like its name EASY to use, full features that handle all the aspects of online website plus some great ideas for promotions.

Really a Time saver..

Nov 03, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Really, really appreciate,hassle free and so easy that one can update rates, inventory etc at any time one wants....

ezee as the name goes

Nov 03, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to operate, customer care is very prompt , Payal and Benjamin very cooperative and efficient in handling issues.

Complete tool

Jul 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to customize, fast, nice graphic, and 24h customer care.
Fantastic!!!

Amazing support and very kind staff! 5*****

Sep 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very good work ezee team. Amazing support and very kind staff! 5*****

GREAT

Aug 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This system is very easy to use, complete and it made my life easier.

The Best I have used.

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: it is very easy to use just like their name....