# eZee Centrix Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about eZee Centrix Software - reviews, pricing plans, popular comparisons to other Channel Management products and more.

Source: https://www.capterra.com/p/135677/eZee-Centrix

---

# 

 eZee Centrix Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

eZee Centrix

## What is eZee Centrix?

Yanolja Cloud Solution’s Channel Manager is an intelligent distribution solution that enables hotels to manage multiple OTAs and GDS platforms from a single centralized dashboard. It allows hoteliers to control room rates, availability, and inventory across channels in real time, ensuring accurate listings and wider market reach. With instant automatic updates across all connected channels, the system helps prevent overbookings while maintaining consistent pricing and availability. The platform also supports yield management, allowing hotels to adjust rates based on demand and market trends. Integrated seamlessly with Yanolja Cloud Solution’s PMS and Booking Engine, the Channel Manager ensures smooth data synchronization across operations and distribution. With built-in rate intelligence tools to monitor competitor pricing, hotels can stay competitive, maintain rate parity, and maximize revenue opportunities across their online distribution network.

## What is eZee Centrix used for?

[Channel Management](https://www.capterra.com/channel-management-software/)

Recognitions

Shortlist

Best ease of use

Overall rating

Based on 345 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

1%

Starting price

$32

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Channel Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Channel Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

## eZee Centrix alternatives

[4.5 (1,310)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.6 (55)](https://www.capterra.com/p/209775/ChannelEngine/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (263)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/135677/eZee-Centrix/alternatives/)

## FAQs about eZee Centrix

Overview

### What problems does eZee Centrix solve?

eZee Centrix solves time-consuming OTA updates, overbookings, scattered inventory control, and manual rate changes by centralizing channels, reservations, pricing, and reporting in one dashboard. Front desk teams, revenue managers, independent hoteliers, and multi-property operators benefit most from faster distribution management, cleaner operations, and fewer reservation and billing errors.

Answer based on 236 reviews

Overview

### Which roles and teams benefit most from eZee Centrix?

eZee Centrix is most used by hotel owners, general managers, revenue managers, and front office teams that need centralized control of online distribution. Operations and reservations staff rely on it to manage rates, inventory, and bookings across channels, while executives use it to improve occupancy, reduce overbookings, and streamline property performance.

Answer based on 333 reviews

Overview

### What company size and industries is eZee Centrix built for?

eZee Centrix is built mainly for small hospitality businesses, with 95% of reviewers from small businesses and 87% from Hospitality. It serves properties with 5 to 1000 rooms, including hotels, motels, B&Bs, resorts, and hotel chains, with limited use in IT services at 3% and travel at 2%, primarily for channel management.

Answer based on 345 reviews

Features and Usability

### What are the key features of eZee Centrix?

eZee Centrix includes core channel management tools like OTA management, real-time inventory and rate updates, reservations management, and room availability control. Differentiating features include revenue management, demand forecasting, booking engine statistics, and customizable reports. It also supports PMS integrations, stop-sell controls, and multi-property distribution from one dashboard.

Answer based on 137 reviews

Overview

### Is eZee Centrix a good channel manager for hotels?

eZee Centrix works well as a hotel channel manager, giving properties one place to manage rates, availability, reporting, and online distribution. Many hoteliers find the interface practical and the support team helpful, but beginners can face a learning curve, and some users mention missing channel connections, setup friction, or occasional update glitches.

Answer based on 43 reviews

Integrations

### Which third-party tools and platforms does eZee Centrix integrate with?

eZee Centrix integrates with Booking.com for Business, eZee Absolute, and eZee Reservation. These connections center on hotel distribution and property management workflows, linking channel management with booking and reservation operations through the eZee ecosystem and Booking.com’s business platform.

Answer based on 26 reviews

Getting Started and Support

### How easy is it to onboard and train a team on eZee Centrix?

eZee Centrix is generally quick to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say nontechnical users, freshers, and small teams learn it fast, while new joiners, admins handling setup, and teams managing OTA connections or advanced configuration may need more guided training.

Answer based on 33 reviews

Getting Started and Support

### What customer support options does eZee Centrix offer, and how do users rate the experience?

eZee Centrix offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as fast, patient, and available around the clock, with helpful training and personalized assistance. Some report slower or less effective help during complex integrations or tasks requiring support intervention.

Answer based on 137 reviews

Features and Usability

### How well does eZee Centrix handle OTA management?

eZee Centrix centralizes OTA management well, making rate, inventory, and promotion updates easier across connected channels. Hotel teams value the single dashboard, real-time syncing, and PMS connection for reducing manual work and overbookings, though some properties report occasional sync delays, mapping dependence on support, and limits with certain OTA features.

Answer based on 49 reviews

## Who uses eZee Centrix?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 106 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 106 reviews

Administrative

60%

Administrative

60%

Sales & Business Development

10%

Strategy & Operations

3%

IT & Software Development

2%

Others

25%

Top industries

Based on 106 reviews

Hospitality

94%

Commercial Real Estate

3%

Hospital & Health Care

1%

Accounting

1%

Other

1%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar Management

4.7 (96)

66.67% of 96 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Inventory Control

4.7 (81)

66.67% of 81 reviewers that rated this feature as important or highly important

Monitor product stock levels

Third-Party Integrations

4.7 (71)

59.15% of 71 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Real-Time Analytics

4.7 (70)

60.00% of 70 reviewers that rated this feature as important or highly important

Analyze and gain insights into data in real-time

Real-Time Updates

4.7 (55)

60.00% of 55 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

Multi-Channel Management

4.8 (52)

67.31% of 52 reviewers that rated this feature as important or highly important

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

eZee Centrix 45 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Analyze and track performance of channels

Provides a channel for team members to share media files, communicate, and work together

Tracking, calculating, and paying commissions and earnings to employees

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Pre-made examples and templates for emails

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Allows for businesses to run a variety of different campaigns across different channels

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Track all opportunities for potential sales and convert them into recurring revenue

Manage and track customer orders for goods, investments, or any other purchases

Manage channel partners through a portal where they can access all product information

Web-based portal that helps distributors, partners and other service providers access marketing and sales content

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Receive data and information in real time

Receive system updates as soon as any changes are made

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Reports specific to sales analysis for trends and strategies

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (312)

4.6

Based on 312 reviews

## Pricing

Value for money

4.7 (300)

Free Trial

Free Version

Basic

$32.00

Per Feature,Per Month

Value for money

4.7 (300)

4.7

Based on 300 reviews

## Integrations

[

eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/)[

eZee Reservation](https://www.capterra.com/p/135676/eZee-Reservation/)[

Booking.com for Business](https://www.capterra.com/p/10032906/Booking-com-for-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (339)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (339)

4.8

Based on 339 reviews

## User reviews

Overall rating

4.7

Based on 345 reviews

Filter by rating

5(275)

4(51)

3(15)

2(2)

1(2)

Mentioned topic

Sorted by most recent

PM

Pallavi M.

manager

Hospitality

### "Poor Experience"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 12, 2026

Very poor experience and there is nothing particular that makes their interface stand out from others.

Pros

Good Interface, that is the only thing that is good about Ezee Centrix, which now they are trying to change again and mess it up

Cons

They are in one way a fraud where their quotation doesn't match the tax invoice, they say one thing and not do the same

Switched from

[Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/)

No Tally integration was there in stayflexi

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CJ

chimanlal J.

Administrative

Hospitality

### "easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2025

What I like least about eZee Centrix is that when a booking is cancelled on an OTA, the payment status doesn't automatically update in the PMS. The reservation gets cancelled, but the payment still reflects as received, which can create confusion and requires manual correction.

Pros

What I like most about eZee Centrix is its seamless integration with multiple OTAs and real-time inventory and rate updates.

Cons

While the Channel Manager is highly efficient overall, one area that could be improved is the time it sometimes takes for rate or inventory updates to reflect on certain OTAs, especially during high-traffic periods.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TN

Tossaporn N.

general manger

Hospitality

### "Thankfully"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2025

Pros

My review for customer support, specailly \[sensitive content hidden\] he was very helpful. Thanks for his support.

Cons

Provide assistance with calmness and patience. Solve problems at the point of need and respond. Thank you

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VV

Vimal v.

Front Office

Hospitality

### "Ramraj Resort"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2025

My overall experience with eZee Centrix has been very positive. The platform is intuitive and efficient, making it easy to manage rates and inventory across multiple OTAs in real-time. It has helped reduce manual effort and improved booking accuracy. The support team is responsive and helpful whenever assistance is needed. Overall, it has streamlined our distribution and made day-to-day operations much smoother.

Pros

The user-friendly interface makes it easy to navigate, even for new users, and the support team is quick and efficient in resolving any queries. The centralized dashboard also helps in monitoring performance with ease.

Cons

While eZee Centrix is overall a reliable and efficient platform, one area that could be improved is the initial setup and mapping process, which can be slightly time-consuming, especially when dealing with multiple OTAs. Additionally, occasional sync delays with certain channels were observed, though the support team was quick to assist.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KL

Kannan L.

RDM

Hospitality

### "Country Club"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2025

Our experience with eZee Centrix has been extremely positive. The platform is intuitive and easy to use, making it simple to manage rates and inventory across multiple OTAs in real time. It has significantly reduced manual effort and helped us avoid overbookings and rate discrepancies.

Pros

The most like in eZee YCS is their support through out the journey was good and we like that most and user friendly software.

Cons

As of now we are good to go with all the updates and features that is there in eZee YCS and we are Good To go.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WK

wajib k.

Owner

Hospitality

### "Best For Hospitality Business and Hotels."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2025

Pros

Neary three years had been completed and I can say that ezee is one of the best product for hospitality business.

Cons

Till date there is nothing for which I can asked for neither there is any feature missing from my side.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Sonam D.

IT Manager

Hospitality

### "Centrix Feedback"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

June 25, 2025

Its very user friendly and easy to use plus it has very good features to manage a property under a single roof.

Pros

It's UI & UX which is very user friendly and easy to use for users who has little knowledge about the OTAs.

Cons

As such there is no dislike about it but it would be nice if system is mouse less friendly and short cut available.

Alternatives considered

[Exceed.ai](https://www.capterra.com/p/176408/Exceed-ai/)

Reasons for choosing eZee Centrix

No, my first products was ezee centrix only.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AI

Aniket I.

Owner

Hospitality

### "Value for money is worth."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

Pros

Revenue management is one of the best facility available in ezee channel manager. One of the best thing is that the price updating scenario has come to an end. All the things are managed from the ezee channel manager.

Cons

AI feature is also quite good but as from my end I am not so much satisfied as revenue management used to manage the things easily.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Sudip B.

Owner

Hospitality

### "It is very user friendly."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 11, 2025

Pros

As per my experience, the customer support is very good. The software is very user friendly and convenient to use.

Cons

As per experience, there is no improvement need to be made in the software. Overall, the software is very good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Shubhankar D.

Management

Hospitality

### "Systematic and user friendly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 6, 2025

Our work has been easy after using this platform.

Pros

Systematic and user friendly. A new person can also use this platform easily. Less efforts and consistent data provided by this platform makes our work easy

Cons

Booking dashboard can be improved as sometime we have to search with booking number or name for seeing the cancellation which is a hectic task

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/135677/eZee-Centrix/reviews/)

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