--- title: "Yanolja Cloud Solution Channel Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Yanolja Cloud Solution Channel Manager the right Channel Management solution for you? Explore 345 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/135677/eZee-Centrix/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-10" --- Yanolja Cloud Solution Channel Manager 4.7 (345) [View alternatives](https://www.capterra.com/p/135677/eZee-Centrix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 10th, 2026 # Reviews of Yanolja Cloud Solution Channel Manager Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews cJ chimanlal J AdministrativeHospitality, 51 - 200 employeesUsed the software for: Less than 6 months. “What I like most about eZee Centrix is its seamless integration with multiple OTAs and real-time inventory and rate updates.“ August 5, 2025 PM Pallavi M managerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “They are in one way a fraud where their quotation doesn't match the tax invoice, they say one thing and not do the same“ February 12, 2026 cJ chimanlal J AdministrativeHospitality, 51 - 200 employeesUsed the software for: Less than 6 months. “What I like least about eZee Centrix is that when a booking is cancelled on an OTA, the payment status doesn't automatically update in the PMS.“ August 5, 2025 AB Atanu B Revenue ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “Good overall but need to improve on their reports as their excel reporting are just not helpful and not much helpful reports for hoteliers“ May 14, 2025 Jm Joyce m Reservation TeamHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “Using ezee channel manager to our properties helps to manage rates and inventory across all the OTA.“ February 13, 2025 TK Teja K managerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “when you use ezee absolute,you can take group reservation but if they want to break the group its very hard and likely to impossible,some time guest ask to take group reservation and later they ask for separate bill,that time it will become very hard.there is no option“ April 5, 2024 BC BIBHAS C FrontdeskHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “We especially like the real-time sync with OTAs and the detailed audit trail that keeps everything traceable.“ May 2, 2025 AR Anupam R ASSOCIATE DIRECTORHospitality, 11 - 50 employeesUsed the software for: Less than 6 months. “Some Glitches in channel Manager while clicks not happen“ February 21, 2025 ## Showing most helpful reviews Showing 1-25 of 345 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sidath K. Managing Director Hospitality Used the software for: 2+ years ### "One of the best channel managers I have used. " November 2, 2023 5.0 Pros Ezee Centrix is a channel manager. It has 24/7 live chat support. Their support team is very prompt and knowledgeable. It makes your life very easy. Updates are being pushed to online travel agents instantly. Prices are very reasonable. It supports almost all the OTAs. It has a guest portal, which helps us communicate with the guests Cons As ezee has it own booking engine, it difficult to connect booking engines with the channel manager. At the moment, the channel manager cannot be connected with all the PMSs. Reason for choosing Yanolja Cloud Solution Channel Manager Mainly because of 24/07 support service. Review Source TN Tossaporn N. general manger Hospitality Used the software for: Less than 6 months ### "Thankfully" July 29, 2025 5.0 Pros My review for customer support, specailly \[sensitive content hidden\] he was very helpful. Thanks for his support. Cons Provide assistance with calmness and patience. Solve problems at the point of need and respond. Thank you Review Source PM Pallavi M. manager Hospitality Used the software for: 2+ years ### "Poor Experience" February 12, 2026 1.0 Very poor experience and there is nothing particular that makes their interface stand out from others. Pros Good Interface, that is the only thing that is good about Ezee Centrix, which now they are trying to change again and mess it up Cons They are in one way a fraud where their quotation doesn't match the tax invoice, they say one thing and not do the same Switched from [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/) No Tally integration was there in stayflexi Review Source VV Vimal V. Front Office Hospitality Used the software for: 1-2 years ### "Ramraj Resort" July 14, 2025 5.0 My overall experience with eZee Centrix has been very positive. The platform is intuitive and efficient, making it easy to manage rates and inventory across multiple OTAs in real-time. It has helped reduce manual effort and improved booking accuracy. The support team is responsive and helpful whenever assistance is needed. Overall, it has streamlined our distribution and made day-to-day operations much smoother. Pros The user-friendly interface makes it easy to navigate, even for new users, and the support team is quick and efficient in resolving any queries. The centralized dashboard also helps in monitoring performance with ease. Cons While eZee Centrix is overall a reliable and efficient platform, one area that could be improved is the initial setup and mapping process, which can be slightly time-consuming, especially when dealing with multiple OTAs. Additionally, occasional sync delays with certain channels were observed, though the support team was quick to assist. Review Source BC BIBHAS C. Frontdesk Hospitality Used the software for: 2+ years ### "Reliable and Feature-Rich PMS for Seamless Hotel Operations" May 2, 2025 5.0 It has helped us centralize operations and reduce manual errors in reservations and billing. Inventory management across multiple room types and channels is now automated, saving time and boosting accuracy. Overall, it’s improved our efficiency and team coordination significantly. Pros eZee Absolute brings everything we need into one platform — from front desk operations to housekeeping and reporting. The user interface is intuitive, and even new staff can get up to speed quickly. We especially like the real-time sync with OTAs and the detailed audit trail that keeps everything traceable. Support is responsive and available when we need help. Cons Sometimes the reporting module can feel a bit complex, especially when filtering data for specific use cases. A more modern look for the interface and simplified custom report builder would make the experience even better. Review Source Response from Yanolja Cloud Solution May 12, 2025 Hi Bibhas, Thank you for your comprehensive and thoughtful feedback! We’re thrilled to hear that eZee Absolute has helped streamline your operations—from front desk to housekeeping, reporting, and OTA sync. It’s wonderful to know that our intuitive interface and responsive support have made a positive impact on your team’s day-to-day tasks. We also appreciate your suggestions regarding the reporting module and interface design. Feedback like yours is invaluable as we continue to enhance our platform to better serve hoteliers like you. We’re constantly working on updates, and your insights will certainly be taken into account for future improvements. Thank you once again for choosing eZee Absolute. We look forward to continuing to support your property's growth and efficiency! Warm regards, Team Yanolja Cloud Solution (formerly eZee) DR Dilip R. Manager Hospitality Used the software for: 2+ years ### "If you are good taste for hospitality. Test ezee atleast once." May 6, 2025 5.0 All good . I am nearly using this product from nearly 3 years. Pros We can use the product in very lenient way. rate and inventory are managed in real time. Cons As a Hotelliers I would like to say that the way channel manager is designed is convenient to use for all the hotelliers. Review Source Response from Yanolja Cloud Solution May 12, 2025 Hi There, Thank you so much for your kind words and for being a loyal user of our solutions for nearly 3 years! We’re delighted to hear that you find our system easy to use and efficient in managing rates and inventory in real time. It’s also great to know that our channel manager’s design has been convenient and user-friendly for you and your team. Your recommendation truly means a lot to us. We’re committed to continuously improving and ensuring that our solutions meet the evolving needs of hoteliers like you. If there's ever anything we can assist you with, we’re just a message away! Warm regards, Team Yanolja Cloud Solution (formerly eZee) ST Sunil T. FB Manager Hospitality Used the software for: 1-2 years ### "Complete and Reliable Hotel Management Solution" May 9, 2025 5.0 Our overall experience has been highly positive. The system has proven reliable, and the learning curve for our staff was minimal. With the support team always available to assist, it feels like we’re backed by a dedicated partner in our operations. The software is constantly evolving with new updates, which shows their commitment to improvement. Pros We’ve been using Yanolja Cloud Solution (eZee Absolute + eZee Centrix) for over a year, and it has made our daily hotel operations seamless. The interface is intuitive, and the real-time synchronization with OTAs has helped us avoid overbookings. The built-in reporting tools and reservation management features are comprehensive, and the customer support is always prompt and helpful. Cons The mobile app could be improved with additional functionalities like full reservation edits and payment options. Occasionally, OTA rate updates take a few minutes longer to reflect, but this is rare and usually auto-corrects. Review Source Response from Yanolja Cloud Solution May 15, 2025 Hi Sunil, Thank you for your detailed and encouraging feedback! We're delighted to hear that Yanolja Cloud Solution has streamlined your hotel operations and that features like real-time OTA sync and reporting tools have been helpful. We appreciate your suggestions regarding the mobile app and OTA rate updates—your input helps us continue improving. It's great to know that our support team has made a positive impact as well. We're proud to be your technology partner and look forward to supporting your continued success! KL Kannan L. RDM Hospitality Used the software for: 6-12 months ### "Country Club" July 8, 2025 5.0 Our experience with eZee Centrix has been extremely positive. The platform is intuitive and easy to use, making it simple to manage rates and inventory across multiple OTAs in real time. It has significantly reduced manual effort and helped us avoid overbookings and rate discrepancies. Pros The most like in eZee YCS is their support through out the journey was good and we like that most and user friendly software. Cons As of now we are good to go with all the updates and features that is there in eZee YCS and we are Good To go. Review Source SD Sonam D. IT Manager Hospitality Used the software for: 6-12 months ### "Centrix Feedback" June 25, 2025 4.0 Its very user friendly and easy to use plus it has very good features to manage a property under a single roof. Pros It's UI & UX which is very user friendly and easy to use for users who has little knowledge about the OTAs. Cons As such there is no dislike about it but it would be nice if system is mouse less friendly and short cut available. Alternatives considered [Exceed.ai](https://www.capterra.com/p/176408/Exceed-ai/) Reason for choosing Yanolja Cloud Solution Channel Manager No, my first products was ezee centrix only. Review Source rW rivaldi W. IT Hospital & Health Care Used the software for: 2+ years ### "Continued success to you, and hope you keep up the great work" May 15, 2025 5.0 Consistency is key, and they’ve nailed it. No dip in quality over time. I’ve reached out dozens of times. Every interaction has been positive. They resolve things quickly and correctly. No endless back-and-forth. Pros Customer service 44/7 that help a lot if urgency. The team is always available, any time of the day or night. Even during holidays, they respond quickly and efficiently. Their availability 44/7 means I can rely on them every single day. No matter when I contact them, they are ready to help. Midnight, early morning, or late evening — they are always online. They help solve problems when I need them most. Cons Connected to few OTA like Expedia is not easy. The integration process takes too long. Technical documentation is unclear and hard to follow. Sometimes credentials don’t work as expected. There's limited guidance for first-time users. The support for OTA connectivity is slow. Errors appear during synchronization. Review Source AR Anupam R. ASSOCIATE DIRECTOR Hospitality Used the software for: Less than 6 months ### "Best in the market For all round services and Easy to understand Software" February 21, 2025 5.0 Extremely satisfied with the use after using it for 2 months for our hotel and Homestays. It is cost friendly as well for the budget and Business segment hotels Pros Best in the market For all round services and Easy to understand Software 1.Functionalities 2. UI 3. Updating Bulk Rates and Inventory 4. Updating Distribution wise 5. Downloading Reports at a Portfolio Level. 6. PMS is easy to understand 7. Great Dashboard and Reporting 8. Quick solution to all our doubts through the Ezee Support team and videos Cons 1\. Some Glitches in channel Manager while clicks not happen 2. Review Management and Guest Reply could be more better across more OTAs 3. Errors happen in Session expired even after login or Unblocking it Switched from [ZUZU](https://www.capterra.com/p/187615/ZUZU-Hospitality-Solutions/) Cost was High and Functionalities missing Review Source jS jaswant S. owner of property Hospitality Used the software for: 6-12 months ### "very user friendly and easy to use software" March 10, 2025 5.0 my overall experience is very nice with ezee and i appreciate their support culture. Pros ezee centrix is very user friendly and i have been using since long. i will recommend this to my co hotelier also. we can manage rates inventory of all the Ota. Cons there is nothing we dislike, we like all the feature but bit pricy. Review Source RD Ranjan D. Manager Hospitality Used the software for: Less than 6 months ### "Great work team " April 23, 2025 5.0 Great work . Keep doing great things. Keep it up Pros Quick response from the ezee team. Resolving problems is also quick Cons Every thing is good. Nothing to mention as of now. Review Source MM Moovitha M. Sales Manager Hospitality Used the software for: 6-12 months ### "Excellent Service" March 4, 2025 5.0 It was really amazing. Mr. \[sensitive content hidden\] was really so supportive to do the needful. He was at the helpful hands to figure out the issue and helped us to the know the process. Pros User Friendly & Excellent Service from the team Cons None . i do not have least thing to express. Review Source MS Mahammad S. Admin Hospitality Used the software for: 2+ years ### "Review for eZee centrix" February 11, 2025 4.0 Very good channel managed for the online Pros real time update for the rates and inventory Cons none as of now. nothing to dislike about it. Review Source NV Noushad V. Owner Hospitality Used the software for: 1-2 years ### "Green Villa BY Lexstays" February 13, 2025 5.0 We have Good Support from the support Team Pros Rates and inventory updates from channel manager to the OTA in fraction of second Cons Rate Multiplier could be implemented in the channel manager Review Source RS Rohit S. Corporate Gm Hospitality Used the software for: 1-2 years ### "Best channel manager" February 6, 2025 5.0 Pros best channel manager for hotel tech solution Review Source KK Kiran K. Owner Hospitality Used the software for: 2+ years ### "One of the Best Channel Manager" December 19, 2024 5.0 Pros All the reports which has been delivered from the ezee channel manager are very helpful. Cons Not at present . All the features are up to the mark. Review Source AR Aryan R. Owny Hospitality Used the software for: Less than 6 months ### "Lovely software " January 17, 2025 5.0 I love it tooooo much great software best ,team is too cooperative Pros Very friendly and best person specially \[sensitive content hidden\] Cons Nothing everything is Best nothing is there to say Review Source MT Mohamed T. Owner Hospitality Used the software for: Less than 6 months ### "Good product" January 16, 2025 5.0 satisfied with product , only report need little bit elaborate Pros easy to access , modules are very user friendly Cons all good , we did not found any cons so far Review Source iM iliyas M. MD Hospitality Used the software for: Less than 6 months ### "metro residency " December 17, 2024 5.0 good support by our \[sensitive content hidden\] and by their team. Pros As of now we are good with the support and the feature they have as of now. Cons reports can be improved as of now only reports. Review Source NV NICA V. Front Office Manager Hospitality Used the software for: 1-2 years ### "A Must Hotel System " October 14, 2024 5.0 Excellent and a must system in a hotel. We are using it almost 3years now. Pros USER FRIENDLY AND EASY TO ACCESS AND USE Cons None so far. System is easy to use and they assist us very fast Review Source AK Ajeesh K. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Streamlining Operations & Boosting Revenue" June 19, 2024 5.0 Pros Their user-friendly booking engine with #conversion boosting features and mobile optimization has increased direct bookings. The #channel manager ensures optimal distribution with real-time availability (#revenue) while the PMS simplifies #reservations, room management (#tape chart), and guest check-in/out (#checkin). YCS' reports provide valuable insights to optimize our hotel's performance. While customer support details and advanced reporting for larger properties are areas for exploration, YCS is a powerful solution for hotels seeking efficiency and increased revenue. Cons While YCS offers a comprehensive suite of tools, integrating them seamlessly into existing systems might require some technical expertise. A smoother onboarding process or improved integration guides could be helpful. Switched from [AxisRooms](https://www.capterra.com/p/170914/Hotel-Channel-Manager/) Poor customer support and product quality. Review Source MS Murugan S. Front office Manager Hospitality Used the software for: 6-12 months ### "Good support " October 11, 2024 5.0 Everything is fine and progressing smoothly Pros Handling of all OTA in a single channel is very good to manage Cons Everything is fine and progressing smoothly Review Source VT Viraj T. Listing Executive Hospitality Used the software for: 1-2 years ### "A Powerful Tool" September 3, 2024 5.0 Efficient but complex; powerful features, occasional sync issues, learning curve. Pros It simplifies the process of updating and managing room rates and availability across multiple online travel agencies (OTAs) and booking platforms, which can save a lot of time and reduce the risk of overbooking. Cons While it's powerful, the system can be overwhelming for beginners due to the range of features and options. It might require a learning curve, especially for users not familiar with channel management software. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.