# Yanolja Cloud Solution Channel Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Yanolja Cloud Solution Channel Manager the right Channel Management solution for you? Explore 345 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135677/eZee-Centrix/reviews/ --- Yanolja Cloud Solution Channel Manager 4.7 (345) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Yanolja Cloud Solution Channel Manager Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews cJ chimanlal J AdministrativeHospitality, 51 - 200 employeesUsed the software for: Less than 6 months. “What I like most about eZee Centrix is its seamless integration with multiple OTAs and real-time inventory and rate updates.“ August 5, 2025 PM Pallavi M managerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “They are in one way a fraud where their quotation doesn't match the tax invoice, they say one thing and not do the same“ February 12, 2026 cJ chimanlal J AdministrativeHospitality, 51 - 200 employeesUsed the software for: Less than 6 months. “What I like least about eZee Centrix is that when a booking is cancelled on an OTA, the payment status doesn't automatically update in the PMS.“ August 5, 2025 as amandeep s RMHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “they need email for every update and do not update data on calls.“ September 5, 2024 VT Viraj T Listing ExecutiveHospitality, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “It simplifies the process of updating and managing room rates and availability across multiple online travel agencies (OTAs) and booking platforms, which can save a lot of time and reduce the risk of overbooking.“ September 3, 2024 AB Atanu B Revenue ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “Good overall but need to improve on their reports as their excel reporting are just not helpful and not much helpful reports for hoteliers“ May 14, 2025 KD Krizzia D Senior Market ExecutiveHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “What I liked most about eZee Centrix was its user-friendly interface, seamless integration, and comprehensive reporting features, making hotel management effortless.“ September 23, 2024 TK Teja K managerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “when you use ezee absolute,you can take group reservation but if they want to break the group its very hard and likely to impossible,some time guest ask to take group reservation and later they ask for separate bill,that time it will become very hard.there is no option“ April 5, 2024 ## Showing most helpful reviews Showing 1-25 of 345 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sidath K. Managing Director Hospitality Used the software for: 2+ years ### "One of the best channel managers I have used. " November 2, 2023 5.0 Pros Ezee Centrix is a channel manager. It has 24/7 live chat support. Their support team is very prompt and knowledgeable. It makes your life very easy. Updates are being pushed to online travel agents instantly. Prices are very reasonable. It supports almost all the OTAs. It has a guest portal, which helps us communicate with the guests Cons As ezee has it own booking engine, it difficult to connect booking engines with the channel manager. At the moment, the channel manager cannot be connected with all the PMSs. Reason for choosing Yanolja Cloud Solution Channel Manager Mainly because of 24/07 support service. Review Source TN Tossaporn N. general manger Hospitality Used the software for: Less than 6 months ### "Thankfully" July 29, 2025 5.0 Pros My review for customer support, specailly \[sensitive content hidden\] he was very helpful. Thanks for his support. Cons Provide assistance with calmness and patience. Solve problems at the point of need and respond. Thank you Review Source PM Pallavi M. manager Hospitality Used the software for: 2+ years ### "Poor Experience" February 12, 2026 1.0 Very poor experience and there is nothing particular that makes their interface stand out from others. Pros Good Interface, that is the only thing that is good about Ezee Centrix, which now they are trying to change again and mess it up Cons They are in one way a fraud where their quotation doesn't match the tax invoice, they say one thing and not do the same Switched from [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/) No Tally integration was there in stayflexi Review Source AS Amandeep S. Revenue manager Hospitality Used the software for: 1-2 years ### "Channel manager review" February 13, 2025 5.0 Pros Very easy to use, price updating process and inventory update on real time is very good. Cons There is nothing as such for the usage of ezee centrix. Switched from [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/) I switched from stayflexi because it was not that much handy to use. Review Source FS Firman S. Operation Manager Hospitality Used the software for: Less than 6 months ### "Exelent Service, special thanks to \[sensitive content hidden\]" March 6, 2025 5.0 Pros Very good feature and service, recommended Switched from [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Very expensive and offer to different services Review Source VV Vimal V. Front Office Hospitality Used the software for: 1-2 years ### "Ramraj Resort" July 14, 2025 5.0 My overall experience with eZee Centrix has been very positive. The platform is intuitive and efficient, making it easy to manage rates and inventory across multiple OTAs in real-time. It has helped reduce manual effort and improved booking accuracy. The support team is responsive and helpful whenever assistance is needed. Overall, it has streamlined our distribution and made day-to-day operations much smoother. Pros The user-friendly interface makes it easy to navigate, even for new users, and the support team is quick and efficient in resolving any queries. The centralized dashboard also helps in monitoring performance with ease. Cons While eZee Centrix is overall a reliable and efficient platform, one area that could be improved is the initial setup and mapping process, which can be slightly time-consuming, especially when dealing with multiple OTAs. Additionally, occasional sync delays with certain channels were observed, though the support team was quick to assist. Review Source BC BIBHAS C. Frontdesk Hospitality Used the software for: 2+ years ### "Reliable and Feature-Rich PMS for Seamless Hotel Operations" May 2, 2025 5.0 It has helped us centralize operations and reduce manual errors in reservations and billing. Inventory management across multiple room types and channels is now automated, saving time and boosting accuracy. Overall, it’s improved our efficiency and team coordination significantly. Pros eZee Absolute brings everything we need into one platform — from front desk operations to housekeeping and reporting. The user interface is intuitive, and even new staff can get up to speed quickly. We especially like the real-time sync with OTAs and the detailed audit trail that keeps everything traceable. Support is responsive and available when we need help. Cons Sometimes the reporting module can feel a bit complex, especially when filtering data for specific use cases. A more modern look for the interface and simplified custom report builder would make the experience even better. Review Source Response from Yanolja Cloud Solution May 12, 2025 Hi Bibhas, Thank you for your comprehensive and thoughtful feedback! We’re thrilled to hear that eZee Absolute has helped streamline your operations—from front desk to housekeeping, reporting, and OTA sync. It’s wonderful to know that our intuitive interface and responsive support have made a positive impact on your team’s day-to-day tasks. We also appreciate your suggestions regarding the reporting module and interface design. Feedback like yours is invaluable as we continue to enhance our platform to better serve hoteliers like you. We’re constantly working on updates, and your insights will certainly be taken into account for future improvements. Thank you once again for choosing eZee Absolute. We look forward to continuing to support your property's growth and efficiency! Warm regards, Team Yanolja Cloud Solution (formerly eZee) ST Sunil T. FB Manager Hospitality Used the software for: 1-2 years ### "Complete and Reliable Hotel Management Solution" May 9, 2025 5.0 Our overall experience has been highly positive. The system has proven reliable, and the learning curve for our staff was minimal. With the support team always available to assist, it feels like we’re backed by a dedicated partner in our operations. The software is constantly evolving with new updates, which shows their commitment to improvement. Pros We’ve been using Yanolja Cloud Solution (eZee Absolute + eZee Centrix) for over a year, and it has made our daily hotel operations seamless. The interface is intuitive, and the real-time synchronization with OTAs has helped us avoid overbookings. The built-in reporting tools and reservation management features are comprehensive, and the customer support is always prompt and helpful. Cons The mobile app could be improved with additional functionalities like full reservation edits and payment options. Occasionally, OTA rate updates take a few minutes longer to reflect, but this is rare and usually auto-corrects. Review Source Response from Yanolja Cloud Solution May 15, 2025 Hi Sunil, Thank you for your detailed and encouraging feedback! We're delighted to hear that Yanolja Cloud Solution has streamlined your hotel operations and that features like real-time OTA sync and reporting tools have been helpful. We appreciate your suggestions regarding the mobile app and OTA rate updates—your input helps us continue improving. It's great to know that our support team has made a positive impact as well. We're proud to be your technology partner and look forward to supporting your continued success! DR Dilip R. Manager Hospitality Used the software for: 2+ years ### "If you are good taste for hospitality. Test ezee atleast once." May 6, 2025 5.0 All good . I am nearly using this product from nearly 3 years. Pros We can use the product in very lenient way. rate and inventory are managed in real time. Cons As a Hotelliers I would like to say that the way channel manager is designed is convenient to use for all the hotelliers. Review Source Response from Yanolja Cloud Solution May 12, 2025 Hi There, Thank you so much for your kind words and for being a loyal user of our solutions for nearly 3 years! We’re delighted to hear that you find our system easy to use and efficient in managing rates and inventory in real time. It’s also great to know that our channel manager’s design has been convenient and user-friendly for you and your team. Your recommendation truly means a lot to us. We’re committed to continuously improving and ensuring that our solutions meet the evolving needs of hoteliers like you. If there's ever anything we can assist you with, we’re just a message away! Warm regards, Team Yanolja Cloud Solution (formerly eZee) rW rivaldi W. IT Hospital & Health Care Used the software for: 2+ years ### "Continued success to you, and hope you keep up the great work" May 15, 2025 5.0 Consistency is key, and they’ve nailed it. No dip in quality over time. I’ve reached out dozens of times. Every interaction has been positive. They resolve things quickly and correctly. No endless back-and-forth. Pros Customer service 44/7 that help a lot if urgency. The team is always available, any time of the day or night. Even during holidays, they respond quickly and efficiently. Their availability 44/7 means I can rely on them every single day. No matter when I contact them, they are ready to help. Midnight, early morning, or late evening — they are always online. They help solve problems when I need them most. Cons Connected to few OTA like Expedia is not easy. The integration process takes too long. Technical documentation is unclear and hard to follow. Sometimes credentials don’t work as expected. There's limited guidance for first-time users. The support for OTA connectivity is slow. Errors appear during synchronization. Review Source SD Shubhankar D. Management Hospitality Used the software for: Less than 6 months ### "Systematic and user friendly " June 6, 2025 5.0 Our work has been easy after using this platform. Pros Systematic and user friendly. A new person can also use this platform easily. Less efforts and consistent data provided by this platform makes our work easy Cons Booking dashboard can be improved as sometime we have to search with booking number or name for seeing the cancellation which is a hectic task Review Source KB KULDEEP B. ADMINISTRATOR Hospitality Used the software for: Less than 6 months ### "Ezee Centirx Review" May 8, 2025 5.0 Pros In ezee Centrix Rates Management is Easy i am Using Ezee Centrix For my property for so long and it is very easy to use Cons As of now i am Noting facing any error for Centrix so there is No Cons for ezee centrix Review Source Response from Yanolja Cloud Solution May 15, 2025 Hi Kuldeep, Thank you for your positive feedback on eZee Centrix! We're glad to hear that rate management has been easy and that you've had a smooth experience using it for your property. We appreciate your continued trust and are always here if you need any support. OI Oliver I. Revenue Manager Hospitality Used the software for: 1-2 years ### "eZee Centrix Review" March 4, 2025 5.0 Excellent. The support and user interface are interactive and easy to use. Pros It is easy to use and they have excellent support. Cons For now i like the overall user experience and the interaction Review Source MM Moovitha M. Sales Manager Hospitality Used the software for: 6-12 months ### "Excellent Service" March 4, 2025 5.0 It was really amazing. Mr. \[sensitive content hidden\] was really so supportive to do the needful. He was at the helpful hands to figure out the issue and helped us to the know the process. Pros User Friendly & Excellent Service from the team Cons None . i do not have least thing to express. Review Source KK Kiran K. Owner Hospitality Used the software for: 2+ years ### "One of the Best Channel Manager" December 19, 2024 5.0 Pros All the reports which has been delivered from the ezee channel manager are very helpful. Cons Not at present . All the features are up to the mark. Review Source RJ Rosario J. General Manager Hospitality Used the software for: 6-12 months ### "Good Service" February 5, 2025 5.0 Every interaction has been smooth, and I have no concerns so far. I truly appreciate their dedication and efforts in providing great service. Pros Every query was addressed with patience and clarity, making our experience seamless. A very well-supporting team with great coordination and dedication. Keep up the good work! Cons Everything has been good so far, and there are no concerns at the moment. Truly appreciate their efforts in ensuring a great experience. Review Source DR David R. General Manager Hospitality Used the software for: Less than 6 months ### "The team, of course, Sahil Belim and Pramesthi always give a Great Support to us, thanks guys!" April 14, 2025 5.0 Pros The team, of course, Sahil Belim (Yanolja Cloud Solution Support) and Pramesthi (Sales/Indonesia) always give a Great Support to us, thanks guys! Cons nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing Review Source RS Rohit S. Corporate Gm Hospitality Used the software for: 1-2 years ### "Best channel manager" February 6, 2025 5.0 Pros best channel manager for hotel tech solution Review Source AR Aryan R. Owny Hospitality Used the software for: Less than 6 months ### "Lovely software " January 17, 2025 5.0 I love it tooooo much great software best ,team is too cooperative Pros Very friendly and best person specially \[sensitive content hidden\] Cons Nothing everything is Best nothing is there to say Review Source MA Mohammed A. Front office Hospitality Used the software for: 6-12 months ### "User friendly" December 3, 2024 5.0 we have a good experience with ezee and the use the support. Pros It is very easy to handle and user friendly to learn the software for the freshers. Cons as of now we are good with all the features which is there in ezee. Review Source OB Omkar B. Owner and Manager Hospitality Used the software for: Less than 6 months ### "eZee Centrix experience" February 21, 2025 5.0 Overall experience with eZee is good. the Onboarding was easy process. It has all the required features. Pros the application is east to use and very handy, Cons there is no any such thing which i dint like Review Source NY Nilofer Y. Revenue Manager Hospitality Used the software for: Less than 6 months ### "AuraBay Resorts" November 6, 2024 5.0 Good support by 24/7 and from the account manager. Pros User friendly and easy to manage rates and inventory across all the connected OTA'S. Cons In fuure if we have the option to connect the OTA partner via channel manager would be great. Review Source IA Ishfaq A. Front ofiice Hospitality Used the software for: Less than 6 months ### "Easy Acessible" October 9, 2024 5.0 Channel manager is very helpful in verfying the bookings of future presant and past it helps in detecting the easy alocation of rooms according to arrivals Pros Mapping and assining and folio and reservation Cons Everything is good and spacious and easy to perform Review Source AK Amitesh K. Sales and marketing Hospitality Used the software for: I used a free trial ### "Overwll it was a good experience " September 26, 2024 4.0 \[sensitive content hidden\] from technical support where quite helpful and resourceful Pros Ease at channel manager application to manage rate and inventory on day to day basis Cons Application is very limited, and safari / Chrome view is not upto latest tech. Companies providing simillar services Review Source SS Simbanad S. Front Desk User Hospitality Used the software for: I used a free trial ### "eZee review" September 20, 2024 4.0 Experience has been very good with eZee. Support response is very fast Pros Very easy to use and learn. Makes our job easier for updating the rates for all the OTAs Cons Nothing, as the software is good. So far no issues Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.