# eZee Centrix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is eZee Centrix the right Channel Management solution for you? Explore 345 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135677/eZee-Centrix/reviews --- eZee Centrix 4.7 (345) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Reviews of eZee Centrix Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews cJ chimanlal J AdministrativeHospitality, 51 - 200 employeesUsed the software for: Less than 6 months. “What I like most about eZee Centrix is its seamless integration with multiple OTAs and real-time inventory and rate updates.“ August 5, 2025 PM Pallavi M managerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “They are in one way a fraud where their quotation doesn't match the tax invoice, they say one thing and not do the same“ February 12, 2026 cJ chimanlal J AdministrativeHospitality, 51 - 200 employeesUsed the software for: Less than 6 months. “What I like least about eZee Centrix is that when a booking is cancelled on an OTA, the payment status doesn't automatically update in the PMS.“ August 5, 2025 as amandeep s RMHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “they need email for every update and do not update data on calls.“ September 5, 2024 VT Viraj T Listing ExecutiveHospitality, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “It simplifies the process of updating and managing room rates and availability across multiple online travel agencies (OTAs) and booking platforms, which can save a lot of time and reduce the risk of overbooking.“ September 3, 2024 AB Atanu B Revenue ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “Good overall but need to improve on their reports as their excel reporting are just not helpful and not much helpful reports for hoteliers“ May 14, 2025 KD Krizzia D Senior Market ExecutiveHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “What I liked most about eZee Centrix was its user-friendly interface, seamless integration, and comprehensive reporting features, making hotel management effortless.“ September 23, 2024 TK Teja K managerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “when you use ezee absolute,you can take group reservation but if they want to break the group its very hard and likely to impossible,some time guest ask to take group reservation and later they ask for separate bill,that time it will become very hard.there is no option“ April 5, 2024 ## Showing most helpful reviews Showing 1-25 of 345 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sidath K. Managing Director Hospitality Used the software for: 2+ years ### "One of the best channel managers I have used. " November 2, 2023 5.0 Pros is a channel manager. It has 24/7 live chat support. Their support team is very prompt and knowledgeable. It makes your life very easy. Updates are being pushed to online travel agents instantly. Prices are very reasonable. It supports almost all the OTAs. It has a guest portal, which helps us communicate with the guests Cons As ezee has it own booking engine, it difficult to connect booking engines with the channel manager. At the moment, the channel manager cannot be connected with all the PMSs. Reason for choosing eZee Centrix Mainly because of 24/07 support service. Review Source TN Tossaporn N. general manger Hospitality Used the software for: Less than 6 months ### "Thankfully" July 29, 2025 5.0 Pros My review for customer support, specailly \[sensitive content hidden\] he was very helpful. Thanks for his support. Cons Provide assistance with calmness and patience. Solve problems at the point of need and respond. Thank you Review Source PM Pallavi M. manager Hospitality Used the software for: 2+ years ### "Poor Experience" February 12, 2026 1.0 Very poor experience and there is nothing particular that makes their interface stand out from others. Pros Good Interface, that is the only thing that is good about , which now they are trying to change again and mess it up Cons They are in one way a fraud where their quotation doesn't match the tax invoice, they say one thing and not do the same Switched from [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/) No Tally integration was there in stayflexi Review Source AS Amandeep S. Revenue manager Hospitality Used the software for: 1-2 years ### "Channel manager review" February 13, 2025 5.0 Pros Very easy to use, price updating process and inventory update on real time is very good. Cons There is nothing as such for the usage of . Switched from [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/) I switched from stayflexi because it was not that much handy to use. Review Source FS Firman S. Operation Manager Hospitality Used the software for: Less than 6 months ### "Exelent Service, special thanks to \[sensitive content hidden\]" March 6, 2025 5.0 Pros Very good feature and service, recommended Switched from [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Very expensive and offer to different services Review Source YY Yashwant Y. GM Hospitality Used the software for: 1-2 years ### "One of the best Channel Manager" November 19, 2024 5.0 Pros All the rate and inventory which we used to update from our end clearly gets updated. Cons Nothing like that for which I can give negative feedback . All ok Switched from [HMS Pro+](https://www.capterra.com/p/142145/Hospital-Management-Software/) I find it easy to use. all the inventory and rates were available on the single mode and page. Review Source VV Vimal V. Front Office Hospitality Used the software for: 1-2 years ### "Ramraj Resort" July 14, 2025 5.0 My overall experience with has been very positive. The platform is intuitive and efficient, making it easy to manage rates and inventory across multiple OTAs in real-time. It has helped reduce manual effort and improved booking accuracy. The support team is responsive and helpful whenever assistance is needed. Overall, it has streamlined our distribution and made day-to-day operations much smoother. Pros The user-friendly interface makes it easy to navigate, even for new users, and the support team is quick and efficient in resolving any queries. The centralized dashboard also helps in monitoring performance with ease. Cons While is overall a reliable and efficient platform, one area that could be improved is the initial setup and mapping process, which can be slightly time-consuming, especially when dealing with multiple OTAs. Additionally, occasional sync delays with certain channels were observed, though the support team was quick to assist. Review Source BC BIBHAS C. Frontdesk Hospitality Used the software for: 2+ years ### "Reliable and Feature-Rich PMS for Seamless Hotel Operations" May 2, 2025 5.0 It has helped us centralize operations and reduce manual errors in reservations and billing. Inventory management across multiple room types and channels is now automated, saving time and boosting accuracy. Overall, it’s improved our efficiency and team coordination significantly. Pros eZee Absolute brings everything we need into one platform — from front desk operations to housekeeping and reporting. The user interface is intuitive, and even new staff can get up to speed quickly. We especially like the real-time sync with OTAs and the detailed audit trail that keeps everything traceable. Support is responsive and available when we need help. Cons Sometimes the reporting module can feel a bit complex, especially when filtering data for specific use cases. A more modern look for the interface and simplified custom report builder would make the experience even better. Review Source Response from Yanolja Cloud Solution May 12, 2025 Hi Bibhas, Thank you for your comprehensive and thoughtful feedback! We’re thrilled to hear that eZee Absolute has helped streamline your operations—from front desk to housekeeping, reporting, and OTA sync. It’s wonderful to know that our intuitive interface and responsive support have made a positive impact on your team’s day-to-day tasks. We also appreciate your suggestions regarding the reporting module and interface design. Feedback like yours is invaluable as we continue to enhance our platform to better serve hoteliers like you. We’re constantly working on updates, and your insights will certainly be taken into account for future improvements. Thank you once again for choosing eZee Absolute. We look forward to continuing to support your property's growth and efficiency! Warm regards, Team Yanolja Cloud Solution (formerly eZee) DR Dilip R. Manager Hospitality Used the software for: 2+ years ### "If you are good taste for hospitality. Test ezee atleast once." May 6, 2025 5.0 All good . I am nearly using this product from nearly 3 years. Pros We can use the product in very lenient way. rate and inventory are managed in real time. Cons As a Hotelliers I would like to say that the way channel manager is designed is convenient to use for all the hotelliers. Review Source Response from Yanolja Cloud Solution May 12, 2025 Hi There, Thank you so much for your kind words and for being a loyal user of our solutions for nearly 3 years! We’re delighted to hear that you find our system easy to use and efficient in managing rates and inventory in real time. It’s also great to know that our channel manager’s design has been convenient and user-friendly for you and your team. Your recommendation truly means a lot to us. We’re committed to continuously improving and ensuring that our solutions meet the evolving needs of hoteliers like you. If there's ever anything we can assist you with, we’re just a message away! Warm regards, Team Yanolja Cloud Solution (formerly eZee) cJ chimanlal J. Administrative Hospitality Used the software for: Less than 6 months ### "easy to use" August 5, 2025 5.0 What I like least about is that when a booking is cancelled on an OTA, the payment status doesn't automatically update in the PMS. The reservation gets cancelled, but the payment still reflects as received, which can create confusion and requires manual correction. Pros What I like most about is its seamless integration with multiple OTAs and real-time inventory and rate updates. Cons While the Channel Manager is highly efficient overall, one area that could be improved is the time it sometimes takes for rate or inventory updates to reflect on certain OTAs, especially during high-traffic periods. Review Source PM Pandian M. Manager Hospitality Used the software for: 6-12 months ### "Thangam residency" May 21, 2025 5.0 Pros Very easy to handle the software and we are using it for our hotel from long back and recommended to the hoteliers. Cons As of now we are good to go with all the features that eZee YCS have, good support in local language. Review Source PP Prakash P. Booking executive Hospitality Used the software for: 1-2 years ### "Lazy Hills" April 4, 2025 5.0 We have good timely support from eZee support team. Pros Easy to maintain rates and inventory across all the connected OTA. Cons As of now we are good with all the features which has in ezee. Review Source MS Mahammad S. Admin Hospitality Used the software for: 2+ years ### "Review for eZee centrix" February 11, 2025 4.0 Very good channel managed for the online Pros real time update for the rates and inventory Cons none as of now. nothing to dislike about it. Review Source SY Sindu Y. Owner Hospitality Used the software for: 2+ years ### " Seamless and Efficient Channel Manager Software" January 3, 2025 5.0 Ezee has been an essential tool for streamlining our hotel’s online distribution. The ability to manage multiple OTA connections from one central dashboard saves time and reduces the risk of overbookings. Its real-time updates ensure that inventory and rates are always accurate across all platforms. Pros Quick response from the team member. User-friendly software Especially account manager \[sensitive content hidden\] onboarding the new property is very quick and immediate response for any issues faced. Highly recommended for independent hotels looking to simplify distribution and boost their online presence! Cons Mobile app features can be removed a bit. Review Source VS Viplove S. Manager Hospitality Used the software for: Less than 6 months ### "Capterra revie given by me " June 4, 2025 5.0 Great experiance. Pros Easy to understand and adapt the software. Best services given by the account manager \[sensitive content hidden\] and helpfull nature Cons No cons for the software Review Source JM Joyce M. Reservation Team Hospitality Used the software for: 1-2 years ### "Lexstays Hospitality" February 13, 2025 5.0 Overall we have good support from the support team Pros Using ezee channel manager to our properties helps to manage rates and inventory across all the OTA. Cons Rates multiplier should be updated in the channel manager Review Source DR David R. General Manager Hospitality Used the software for: Less than 6 months ### "The team, of course, Sahil Belim and Pramesthi always give a Great Support to us, thanks guys!" April 14, 2025 5.0 Pros The team, of course, Sahil Belim (Yanolja Cloud Solution Support) and Pramesthi (Sales/Indonesia) always give a Great Support to us, thanks guys! Cons nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing Review Source RS Rohit S. Corporate Gm Hospitality Used the software for: 1-2 years ### "Best channel manager" February 6, 2025 5.0 Pros best channel manager for hotel tech solution Review Source ND Nikhil D. Front desk Hospitality Used the software for: Less than 6 months ### "Love the product" February 7, 2025 5.0 is one of the best software for any hospitality industry, and it can help front desk work efficiently Pros It is easy to access easy to work with and makes work more productive with hasslefree. Cons There is nothing I can think about unliking the software Review Source DS Dimpal S. Accounts Accounting Used the software for: Less than 6 months ### "fas tally integration" January 30, 2025 5.0 Pros The FAS software for tally is easy to use and its good. Cons Nothing Review Source iM iliyas M. MD Hospitality Used the software for: Less than 6 months ### "metro residency " December 17, 2024 5.0 good support by our \[sensitive content hidden\] and by their team. Pros As of now we are good with the support and the feature they have as of now. Cons reports can be improved as of now only reports. Review Source NY Nilofer Y. Revenue Manager Hospitality Used the software for: Less than 6 months ### "AuraBay Resorts" November 6, 2024 5.0 Good support by 24/7 and from the account manager. Pros User friendly and easy to manage rates and inventory across all the connected OTA'S. Cons In fuure if we have the option to connect the OTA partner via channel manager would be great. Review Source VT Viraj T. Listing Executive Hospitality Used the software for: 1-2 years ### "A Powerful Tool" September 3, 2024 5.0 Efficient but complex; powerful features, occasional sync issues, learning curve. Pros It simplifies the process of updating and managing room rates and availability across multiple online travel agencies (OTAs) and booking platforms, which can save a lot of time and reduce the risk of overbooking. Cons While it's powerful, the system can be overwhelming for beginners due to the range of features and options. It might require a learning curve, especially for users not familiar with channel management software. Review Source MS Murugan S. Front office Manager Hospitality Used the software for: 6-12 months ### "Good support " October 11, 2024 5.0 Everything is fine and progressing smoothly Pros Handling of all OTA in a single channel is very good to manage Cons Everything is fine and progressing smoothly Review Source DM Divan M. Training Officer Education Management Used the software for: 2+ years ### "Great Company, Great Products and Great Staff" August 29, 2024 5.0 Pros It is a great product that does exactly what I need from a PMS. Cons There isn't something a I didn't like about the product. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.