# eZee Centrix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is eZee Centrix the right Channel Management solution for you? Explore 345 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135677/eZee-Centrix/reviews --- eZee Centrix 4.7 (345) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Reviews of eZee Centrix Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews cJ chimanlal J AdministrativeHospitality, 51 - 200 employeesUsed the software for: Less than 6 months. “What I like most about eZee Centrix is its seamless integration with multiple OTAs and real-time inventory and rate updates.“ August 5, 2025 PM Pallavi M managerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “They are in one way a fraud where their quotation doesn't match the tax invoice, they say one thing and not do the same“ February 12, 2026 cJ chimanlal J AdministrativeHospitality, 51 - 200 employeesUsed the software for: Less than 6 months. “What I like least about eZee Centrix is that when a booking is cancelled on an OTA, the payment status doesn't automatically update in the PMS.“ August 5, 2025 AB Atanu B Revenue ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “Good overall but need to improve on their reports as their excel reporting are just not helpful and not much helpful reports for hoteliers“ May 14, 2025 VT Viraj T Listing ExecutiveHospitality, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “It simplifies the process of updating and managing room rates and availability across multiple online travel agencies (OTAs) and booking platforms, which can save a lot of time and reduce the risk of overbooking.“ September 3, 2024 as amandeep s RMHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “they need email for every update and do not update data on calls.“ September 5, 2024 IK Iti K EAHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Users appreciate eZee Centrix for its user-friendly interface, seamless integration with OTAs and PMS, real-time updates, comprehensive reporting, 24/7 customer support, customizability, and cost-effectiveness.“ May 24, 2024 TK Teja K managerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “when you use ezee absolute,you can take group reservation but if they want to break the group its very hard and likely to impossible,some time guest ask to take group reservation and later they ask for separate bill,that time it will become very hard.there is no option“ April 5, 2024 ## Showing most helpful reviews Showing 1-25 of 345 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sidath K. Managing Director Hospitality Used the software for: 2+ years ### "One of the best channel managers I have used. " November 2, 2023 5.0 Pros Ezee Centrix is a channel manager. It has 24/7 live chat support. Their support team is very prompt and knowledgeable. It makes your life very easy. Updates are being pushed to online travel agents instantly. Prices are very reasonable. It supports almost all the OTAs. It has a guest portal, which helps us communicate with the guests Cons As ezee has it own booking engine, it difficult to connect booking engines with the channel manager. At the moment, the channel manager cannot be connected with all the PMSs. Reason for choosing eZee Centrix Mainly because of 24/07 support service. Review Source TN Tossaporn N. general manger Hospitality Used the software for: Less than 6 months ### "Thankfully" July 29, 2025 5.0 Pros My review for customer support, specailly \[sensitive content hidden\] he was very helpful. Thanks for his support. Cons Provide assistance with calmness and patience. Solve problems at the point of need and respond. Thank you Review Source PM Pallavi M. manager Hospitality Used the software for: 2+ years ### "Poor Experience" February 12, 2026 1.0 Very poor experience and there is nothing particular that makes their interface stand out from others. Pros Good Interface, that is the only thing that is good about Ezee Centrix, which now they are trying to change again and mess it up Cons They are in one way a fraud where their quotation doesn't match the tax invoice, they say one thing and not do the same Switched from [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/) No Tally integration was there in stayflexi Review Source AS Amandeep S. Revenue manager Hospitality Used the software for: 1-2 years ### "Channel manager review" February 13, 2025 5.0 Pros Very easy to use, price updating process and inventory update on real time is very good. Cons There is nothing as such for the usage of ezee centrix. Switched from [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/) I switched from stayflexi because it was not that much handy to use. Review Source FS Firman S. Operation Manager Hospitality Used the software for: Less than 6 months ### "Exelent Service, special thanks to \[sensitive content hidden\]" March 6, 2025 5.0 Pros Very good feature and service, recommended Switched from [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Very expensive and offer to different services Review Source YY Yashwant Y. GM Hospitality Used the software for: 1-2 years ### "One of the best Channel Manager" November 19, 2024 5.0 Pros All the rate and inventory which we used to update from our end clearly gets updated. Cons Nothing like that for which I can give negative feedback . All ok Switched from [HMS Pro+](https://www.capterra.com/p/142145/Hospital-Management-Software/) I find it easy to use. all the inventory and rates were available on the single mode and page. Review Source VV Vimal V. Front Office Hospitality Used the software for: 1-2 years ### "Ramraj Resort" July 14, 2025 5.0 My overall experience with eZee Centrix has been very positive. The platform is intuitive and efficient, making it easy to manage rates and inventory across multiple OTAs in real-time. It has helped reduce manual effort and improved booking accuracy. The support team is responsive and helpful whenever assistance is needed. Overall, it has streamlined our distribution and made day-to-day operations much smoother. Pros The user-friendly interface makes it easy to navigate, even for new users, and the support team is quick and efficient in resolving any queries. The centralized dashboard also helps in monitoring performance with ease. Cons While eZee Centrix is overall a reliable and efficient platform, one area that could be improved is the initial setup and mapping process, which can be slightly time-consuming, especially when dealing with multiple OTAs. Additionally, occasional sync delays with certain channels were observed, though the support team was quick to assist. Review Source SD Sonam D. IT Manager Hospitality Used the software for: 6-12 months ### "Centrix Feedback" June 25, 2025 4.0 Its very user friendly and easy to use plus it has very good features to manage a property under a single roof. Pros It's UI & UX which is very user friendly and easy to use for users who has little knowledge about the OTAs. Cons As such there is no dislike about it but it would be nice if system is mouse less friendly and short cut available. Alternatives considered [Exceed.ai](https://www.capterra.com/p/176408/Exceed-ai/) Reason for choosing eZee Centrix No, my first products was ezee centrix only. Review Source wK wajib K. Owner Hospitality Used the software for: 2+ years ### "Best For Hospitality Business and Hotels." July 2, 2025 5.0 Pros Neary three years had been completed and I can say that ezee is one of the best product for hospitality business. Cons Till date there is nothing for which I can asked for neither there is any feature missing from my side. Review Source AI Aniket I. Owner Hospitality Used the software for: 1-2 years ### "Value for money is worth." June 19, 2025 5.0 Pros Revenue management is one of the best facility available in ezee channel manager. One of the best thing is that the price updating scenario has come to an end. All the things are managed from the ezee channel manager. Cons AI feature is also quite good but as from my end I am not so much satisfied as revenue management used to manage the things easily. Review Source JD Jyotirmayee D. reservation manager Hospitality Used the software for: 1-2 years ### "smooth operation. " February 19, 2025 5.0 till now i have a decent and good experince in ezzy software.smooth operation. Pros i use a lotts of software. but this software is litle bit good as compare to others. and efficiently i can do work without any load. imporve. Cons as of now i can say that configuration part of the software quite dificult. Review Source NH Nelson H. Ecommerce Manager Hospitality Used the software for: 1-2 years ### "Ecommerce Manager" April 2, 2025 5.0 Pros Quickly support. The global support team is the best. Cons We could not do the mapping by ourselves Review Source mV mukund V. admin Hospitality Used the software for: 6-12 months ### "Ezze centrix captera review " February 25, 2025 5.0 Overall experience is good enough as it is very user friendly.The rates, inventory and stop sell is also getting it in a real time Pros easy centrix is a good channel manager, getting real time bookings received from the OTA like booking.com, agoda and expedia Cons we do not find any concern as of now. So overall it is a good channel manager and nothing to be like least Review Source KB KULDEEP B. ADMINISTRATOR Hospitality Used the software for: Less than 6 months ### "Ezee Centirx Review" May 8, 2025 5.0 Pros In ezee Centrix Rates Management is Easy i am Using Ezee Centrix For my property for so long and it is very easy to use Cons As of now i am Noting facing any error for Centrix so there is No Cons for ezee centrix Review Source Response from Yanolja Cloud Solution May 15, 2025 Hi Kuldeep, Thank you for your positive feedback on eZee Centrix! We're glad to hear that rate management has been easy and that you've had a smooth experience using it for your property. We appreciate your continued trust and are always here if you need any support. MM Moovitha M. Sales Manager Hospitality Used the software for: 6-12 months ### "Excellent Service" March 4, 2025 5.0 It was really amazing. Mr. \[sensitive content hidden\] was really so supportive to do the needful. He was at the helpful hands to figure out the issue and helped us to the know the process. Pros User Friendly & Excellent Service from the team Cons None . i do not have least thing to express. Review Source JM Joyce M. Reservation Team Hospitality Used the software for: 1-2 years ### "Lexstays Hospitality" February 13, 2025 5.0 Overall we have good support from the support team Pros Using ezee channel manager to our properties helps to manage rates and inventory across all the OTA. Cons Rates multiplier should be updated in the channel manager Review Source DR David R. General Manager Hospitality Used the software for: Less than 6 months ### "The team, of course, Sahil Belim and Pramesthi always give a Great Support to us, thanks guys!" April 14, 2025 5.0 Pros The team, of course, Sahil Belim (Yanolja Cloud Solution Support) and Pramesthi (Sales/Indonesia) always give a Great Support to us, thanks guys! Cons nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing Review Source RS Rohit S. Corporate Gm Hospitality Used the software for: 1-2 years ### "Best channel manager" February 6, 2025 5.0 Pros best channel manager for hotel tech solution Review Source MA Mohammed A. Front office Hospitality Used the software for: 6-12 months ### "User friendly" December 3, 2024 5.0 we have a good experience with ezee and the use the support. Pros It is very easy to handle and user friendly to learn the software for the freshers. Cons as of now we are good with all the features which is there in ezee. Review Source aR anand R. Manager Hospitality Used the software for: 6-12 months ### "bougan villa ooty" October 18, 2024 5.0 we have a good experience with eZee team a proper support. Pros Easy to handle the rates inventory across multiple OTA after connecting with eZee channel manager. Cons as of now for us using ezee is very easy Review Source MT Mohamed T. Owner Hospitality Used the software for: Less than 6 months ### "Good product" January 16, 2025 5.0 satisfied with product , only report need little bit elaborate Pros easy to access , modules are very user friendly Cons all good , we did not found any cons so far Review Source VV Vikram V. Property Owner Hospitality Used the software for: Less than 6 months ### "Dwaraka Guest House" February 3, 2025 5.0 Overall Good experience , Will Recommend Pros Modules are very compatibility and ease to access Cons Very useful tool to manage online channels Review Source NY Nilofer Y. Revenue Manager Hospitality Used the software for: Less than 6 months ### "AuraBay Resorts" November 6, 2024 5.0 Good support by 24/7 and from the account manager. Pros User friendly and easy to manage rates and inventory across all the connected OTA'S. Cons In fuure if we have the option to connect the OTA partner via channel manager would be great. Review Source DM Divan M. Training Officer Education Management Used the software for: 2+ years ### "Great Company, Great Products and Great Staff" August 29, 2024 5.0 Pros It is a great product that does exactly what I need from a PMS. Cons There isn't something a I didn't like about the product. Review Source AK Amitesh K. Sales and marketing Hospitality Used the software for: I used a free trial ### "Overwll it was a good experience " September 26, 2024 4.0 \[sensitive content hidden\] from technical support where quite helpful and resourceful Pros Ease at channel manager application to manage rate and inventory on day to day basis Cons Application is very limited, and safari / Chrome view is not upto latest tech. Companies providing simillar services Review Source Talk to a Capterra advisor for free and get results within 15 minutes.