# Page 4 | eZee Centrix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is eZee Centrix the right Channel Management solution for you? Explore 345 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135677/eZee-Centrix/reviews --- eZee Centrix 4.7 (345) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 4 - Reviews of eZee Centrix ## Showing most helpful reviews Showing 76-100 of 345 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NP Naman P. Owner Hospitality Used the software for: 6-12 months ### "Streamlining Operations with eZee Centrix and all Softwares" July 25, 2024 5.0 Pros "As a hotelier, managing everything can be overwhelming. But eZee Softwares has been a game-changer! I love the all-in-one functionality. From reservations and housekeeping to billing and reporting, it's all in one place. This saves us so much time and keeps things organized. Plus, the mobile app is fantastic for on-the-go access! But what truly elevates the experience is my account manager - \[sensitive content hidden\]. They're incredibly responsive, always available to answer questions, and proactive about keeping me informed about updates and new features. It feels like they genuinely understand the challenges we face in the hospitality industry. They've helped us optimize our setup and maximize the benefits of the software. Overall, eZee Absolute PMS and my amazing account manager have made a huge difference in streamlining our operations." Cons As of now no cons as ezee software working fine & \[sensitive content hidden\] ( Account Manager) giving excellent personalized support Review Source dK deepak K. front offfice manager Hospitality Used the software for: Less than 6 months ### "easy to use." September 23, 2024 5.0 Pros in ezee centrix booking from guest inform quickly Cons the customer contact is easily not available. Review Source eD elaine D. BAC Chairman, Director Commercial Real Estate Used the software for: 1-2 years ### "ezee review" August 4, 2024 5.0 Still need to understand promo. there are some issues with the promotion/ package which does not meet the criteria which OTA's can provide Pros ezee Centrix is easy to manage for a non-technical person like me Cons I'm still confused with the old extranet and the new one. Review Source AB Aljon B. IT Head Hospitality Used the software for: 1-2 years ### "Ezee Centrix short review" July 27, 2024 5.0 Overall experience is good. Online Support is always active either internal or not. Pros User friendly when it comes to the interface itself Cons Some other features are technically unnecessary to our company but will still be used in the future maybe. Review Source sA saber A. SALES Hospitality Used the software for: 6-12 months ### "very good support" August 29, 2024 5.0 i have already a quickly and higher support Pros i have a higher and good support with \[sensitive content hidden\] Review Source TP TUSHAR P. Asst.Manager Hospitality Used the software for: 2+ years ### "Your quick and professional handling of the customer's issue is commendable" July 16, 2024 5.0 Hotel staff often prefer intuitive and easy-to-use interfaces because they make navigating the software more efficient. Pros very support staff and very help full staff \[sensitive content hidden\] It's always a pleasure to work with you because of your productivity and reliability. Cons Overall, this program is well-crafted and I am extremely pleased with it. The constant improvements of the software keeps it updated with current needs. Review Source ARN Aan Rahman N. Admin Commercial Real Estate Used the software for: Less than 6 months ### "Channel Manager" September 6, 2024 5.0 Makes it easier for me to set prices and allotment setting Pros Channel Manager because here i can manage everything easily Cons There isn't any, as long as i use the channel manager there are no problem Review Source SB Sonam B. Hospitality Hospitality Used the software for: Less than 6 months ### "The finest" July 5, 2024 5.0 cons:- I can confidently say it's an exceptional product with no cons. Everything about this software is excellent. The user interface is seamless and user-friendly, making it easy to navigate even for beginners. The range of features is comprehensive and well-designed, catering to all my needs without any glitches or issues. Performance is top-notch, with fast processing speeds and reliable uptime. The customer support is equally impressive, offering prompt, helpful, and friendly assistance whenever needed. Pros Professional and friendly customer support Experience. Cons I've been using eZee Centrix for 8 months now, and I am thoroughly impressed with its performance and features. The user interface is intuitive and easy to navigate, making it accessible even for those who aren't tech-savvy. The software is packed with powerful tools that have significantly improved my productivity and workflow. The customer support from account manager \[sensitive content hidden\] patil is outstanding. He is very quick to respond, knowledgeable, and always willing to go the extra mile to ensure that any issues are resolved promptly. Regular updates and new features keep the software up-to-date and relevant to my needs. Overall, eZee Centrix has exceeded my expectations in every way. I highly recommend it to anyone looking for a reliable and efficient software solution. Review Source MP Manju P. Reservation Manager Hospitality Used the software for: Less than 6 months ### "Ezee - The best Channel Manager" September 3, 2024 5.0 Ezee centrix helps with managing the functions of a hotel easy. It helps to organize bookings, revenue mapping and distribution. Pros The fact that it can update inventory and rates on connected OTA's in real time. Cons There is nothing which i did not like. It is a helpful Channel Manager Review Source AK Ajeesh K. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Streamlining Operations & Boosting Revenue" June 19, 2024 5.0 Pros Their user-friendly booking engine with #conversion boosting features and mobile optimization has increased direct bookings. The #channel manager ensures optimal distribution with real-time availability (#revenue) while the PMS simplifies #reservations, room management (#tape chart), and guest check-in/out (#checkin). YCS' reports provide valuable insights to optimize our hotel's performance. While customer support details and advanced reporting for larger properties are areas for exploration, YCS is a powerful solution for hotels seeking efficiency and increased revenue. Cons While YCS offers a comprehensive suite of tools, integrating them seamlessly into existing systems might require some technical expertise. A smoother onboarding process or improved integration guides could be helpful. Switched from [AxisRooms](https://www.capterra.com/p/170914/Hotel-Channel-Manager/) Poor customer support and product quality. Review Source AP Ashfaque P. Revenue Manager Hospitality Used the software for: Less than 6 months ### "Review from Hoyestay" August 27, 2024 5.0 Pms and channel manager is user friendly and customer care is also good Pros PMS,Channel manager and Customer care Support Cons I didn't feel anything bad, It would be better if the invoice design has more than one design Review Source CB Cheryl B. Manager Hospitality Used the software for: Less than 6 months ### "There is a big room for improvement." July 29, 2024 2.0 It is a waste of effort, money and time. Pros The user interface looks friendly and it is okay with booking.com connection. Cons Everything looks good on pitch and in surface. But in reality, it lacks a lot of things and is a waste of money and man hours. It can only seamlessly connect with one platform. The rest, it either disrupts algorithm to book next to nothing; or account manager tells you to reach out on your own to platform to connect properly, or it cannot really help connect your calendar at all. Switched from [Smoobu](https://www.capterra.com/p/160106/Smoobu/) We were looking for a provider that had a regional arm. Review Source SG Sri G. GM Hospitality Used the software for: 1-2 years ### "Using Ezee for 2 Years " July 9, 2024 5.0 Pros We've had the pleasure of utilizing Ezee's channel manager and Internet Booking Engine (IBE) services for the past two years, and it's been a truly exceptional experience. The support team at Ezee has been outstanding, with a special mention to \[sensitive content hidden\], who has consistently gone above and beyond to ensure our needs are met.Ezee's user-friendly interface and robust features have streamlined our operations, saving us valuable time and resources. Cons could improve Mobile app like managing inventory and marking sold out Review Source AK Arun K. Manager Hospitality Used the software for: 6-12 months ### "Good Support" July 19, 2024 5.0 Pros easy to access friendly. The software is very easy to access and user friendly. Cons We have not come across such dislikes so far Good support we have received, so no problem Review Source sB selvamani B. system admin Hospitality Used the software for: Less than 6 months ### "Beverly Hotel" August 2, 2024 5.0 We have timely support which is very helpful for us. Pros To manage rates and inventory to multiple OTA from single platform and in that eZee channel manager is very user friendly. Cons As of now we are good going with eZee channel manager Review Source rK ruturaj K. Creative Director Hospitality Used the software for: 1-2 years ### "Support given" July 22, 2024 5.0 Pros The India team, especially the Maharashtra state team are highly skilled in helping clients with issues about property, OTA's and guests. Cons PMS and Channel manager inventory management Review Source NK Neetu K. Manager Hospitality Used the software for: Less than 6 months ### "Powerful Features and Personalized Support: My eZee Absolute PMS Experience" July 29, 2024 5.0 Pros eZee Absolute PMS packs a punch when it comes to features. What truly sets eZee Absolute PMS apart, however, is the personalized support. My dedicated account manager goes above and beyond to ensure our satisfaction. Their proactive communication keeps us informed and their understanding of our needs allows them to offer customized solutions. They're always happy to answer our questions and provide valuable insights. It's a refreshing experience to have such a supportive partner in managing our hotel. Cons as of now there is no cons with software Review Source DM Dinesh M. Director Hospitality Used the software for: 2+ years ### "Excellent and efficient channel manager " June 19, 2024 5.0 Our experience has been exceptional, it has saved us a lot of time and made it’s easy to use Pros Ezee centrix integrates well with reservation and booking software, and I like its ease of use Cons No cons for now , it works as it is supposed to and Iam happy about it Review Source TS Tanuj S. Director Hospitality Used the software for: 1-2 years ### "User friendly software and customer support good." July 3, 2024 5.0 Pros I have been using ezee centrix from last one year and software's performance and features are good and user friendly interface. Cons I can confidently say its an exceptional product with no cons. Review Source AB Aicha B. Revenue Manager Hospitality Used the software for: 1-2 years ### "I highly recommend it !" June 28, 2024 5.0 Pros I really appreciate the user-friendly interface and the comprehensive features that eZee Centrix offers. EZee Centrix has streamlined our operations and improved our productivity. Cons Honestly, I have nothing to mention, as I haven't encountered any issues so far. Review Source JM JOSEPH M. Manager Hospitality Used the software for: 6-12 months ### "Affordable Channel Manager" June 14, 2024 5.0 Pros The recurrent price is very affordable and the support team is very keen on providing very personalized support Cons I havent established any cons but i think the old extranet is better Review Source PN Poornima N. Reservation Hospitality Used the software for: 1-2 years ### "Customer Service " May 3, 2024 5.0 Pros The support form the customer service executives and \[sensitive content hidden\] has been really excellent overall as she is very quick in the resolution of any issues we face. Cons Software is user friendly and almost has all the features which is required, Review Source MD Manjunath D. partner Hospitality Used the software for: 2+ years ### "Review of Ezee Centrix" June 20, 2024 5.0 Pros Ease of operation, All time uplink, No server issues, Back end Support. Cons Charges for add-ons and non availability of available scanners in market to link. Review Source GT Gopal T. Manager Hospitality Used the software for: 1-2 years ### "Dynamic pricing feature is one of the most advance feature with 24/7 support." June 26, 2024 5.0 All the things were good till date . Channel manager is working fine. Pros Dynamic pricing feature is one of the most advance feature. Cons Be as a part of hoapitality busines things which are necessary in product is already there. Review Source AC Ashok C. Front Office Manager Hospitality Used the software for: 1-2 years ### "One of the best Channel Manager for hospitality business" June 21, 2024 5.0 Pros The rates and inventory which we update used to get update instantly Cons there is nothing for which I can suggest for the improvement. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.