Who Uses This Software?

Kindrid serves the local church.


Average Ratings

114 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Pricing Details
    $15/mo $45/mo Custom (processing $25k+/mo)
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Kindrid
  • kindrid.com/
  • Founded 2011
  • United States

About Kindrid

As a unified platform, Kindrid empowers everyone to give on any device: by text, on the web, and even through your church's app or kiosk. This simple, intuitive, and seamless solution helps churches see increases in total giving and new givers. Your church can witness that same kind of accelerated giving and impact with Kindrid. Equip 100% of your church to give instantly with Kindrid by joining now.


Kindrid Features

  • Accounting Integration
  • Attendance Tracking
  • Built-in Accounting
  • Child Check-in
  • Event Management
  • Member Directory
  • Member Portal
  • Multi-Site Management
  • Online Giving
  • Pledge Management
  • Small Group Management
  • Volunteer Management
  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management

Kindrid Reviews Recently Reviewed!


The Kindrid Team is great; I use the product daily and it meets my needs to process our text giving.

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how quickly the Kindrid Team responds to my questions and helps me to walk through with set up and any changes that I want to make to our text giving platform. I also love that this product captures information from the text giving in real time and I can see donations as they happen. This product interfaces with my ACS giving software which makes importing text donations to my financial software so easy. It is very user friendly with set up and making changes as needed. I would definitely recommend this product.

Cons: I would prefer that the per donation charges and fees were applied and debited monthly rather than from each individual transaction. I realize that this may be a personal preference but I use another software for other credit and debit processing that does it this way and I find it works much better for me in my bookkeeping when I am able to track a one time monthly charge and fee rather than individual transaction fees. I do realize this may not be as beneficial to Kindrid however. They do bill the plan fee monthly but each transaction fee is posted individually to the transaction.

Overall: This software allowed our organization (a church) to offer text giving to both our members and to guest users. Anyone was able to make a donation to our church. Sometimes we have a special designated offering and this software allows me to easily make changes and additions to categorize the gifts. This software also interfaces well with my financial software and it allows me to import the text giving directly into my contribution database (I use ACS). I have been using this software for several years and use it almost daily. I allows me to see in real time each gift amount and donor information as it is given. It has increased our giving both in amount and in frequency. Many of our donors set up recurring gifts which is a wonderful feature. Anytime that I needed any assistance from Kindrid I was able to reach them immediately in online live conversation and they have always been very attentive and knowledgeable and able to assist me. I am thankful for this product and it definitely meets and even exceeds my needs.

Vendor Response

by Kindrid on June 12, 2018

Thanks for taking the time to write this review, Jodi! We appreciate your feedback on having the processing fees be deducted monthly. I've sent that feature request over to our product team for consideration.

We're grateful to be serving Oak Hill Baptist church!

Thanks again,
The KINDRID Team

Kindrid makes it extremely easy for our church to manage our text giving

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It integrates easily with our database. It takes me only a few minutes a day to import the giving. Our users love the simplicity of using it. They can make one time contributions or set up recurring giving. They can also easily give toward different funds so we can use it for different purposes. Their customer service is outstanding. They always respond quickly, and they really worked hard to get the correct integration with our database setup. They listen to our needs and help us make sure we are collecting the information we need about our givers.

Cons: The reporting is quite limited. I can't always get the reports I want, but if I ask support, they can send them.

Overall: We use this service to provide our attenders with the ability to make contributions via text. They simply text a keyword to a short code number and set up an account. Once that is done, they can give whenever they want by texting a keyword and a number. They can make one time gifts or recurring gifts. We have seen people give via this method that have never given any other way. It is so easy for people to use, and it is extremely easy for us to manage. It integrates easily with our database and is easy for our accountant to reconcile.

Good platform but needs more administrative features

Jun 11, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Quick and easy on the user end to send a text and set up account. Easy to set deposits as either manual or automatic. Keywords are easy to set up on demand.

Cons: Administrative features need imrpovement. Cannot run reports by keyword; no abililty for our church to assist users with changes to their accounts, we need to go through kindrid support. Inabilty to designate more than one bank account for deposits (a feature available on Paypal), which requires more administrative work on the back end. Could use a better mobile platform - edit features for the user do not always work. Administrative reporting overall could be better.

Overall: fast and east texting for the users. Clunky on the admin side. Kindrid integration with other platforms has not worked for us.

Vendor Response

by Kindrid on June 12, 2018

Thank you so much for your review Kelli! We're making some awesome improvements to our dashboard and admin experience that will be in action soon. One of the features that will implemented is the ability to run designation reports.

We'll keep you posted on when these updated features become available.

Thanks again,
The KINDRID Team

Capterra loader

Easy platform that will make a big impact on your digital giving

Dec 05, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Kindrid is very easy to set up. It typically can be done in under 30 minutes. Its a very affordable platform where you will so a return on the investment very quick. Their customer support are quick to respond to any request and very helpful.

Cons: We've tried to customize some areas of the system, but have been unsuccessful. For example, we'd like to customize the automated response when a gift is process, but that is nailed down and non-customizable. Our integration with FellowshipOne is also limited and needs to be expanded to feed ACH donations accurately.

Overall: An immediate increase in giving by adding text-to-give. The giving option has become 12% of our giving.

Vendor Response

by Kindrid on January 22, 2018

Hi there Jacob!
Thank you so much for the great review and for trusting us with Hope Fellowship's giving. I'm so glad to hear that you had a positive experience with the KINDRID set up. I'd love to hear more of your thoughts on account customization as well as the limitations you're experiencing with the Fellowship One integration. I'll follow up via email soon!
Thanks again,
-Alex, KINDRID Team

I love working with Kindrid they have a great product and the best customer service out there.

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using Kindrid since October 2015. This product is very user friendly and easy to manage. The customer service surpasses any customer service I have ever known. The Kindrid team is always willing to help with anything you need. They are continuously looking for ways to improve their product. They have been working on an integration for us within a software program and through out the entire process they have been supportive and have worked diligently to get the integration worked out. We are still in the process but they always keep a positive attitude and do what ever they can to help. They truly go above and beyond. I absolutely love their product and their customer service. I highly recommend them to everyone who asks.

Cons: This one is a hard one for me because I truly love using Kindrid and working with their staff. If I had to pick something it would be the refund recording.

Kindrid/Give.Church has changed the way our givers contribute to our church with great ease

Oct 24, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Kindrid software has made our end of the month reconciling so much simpler with the way it syncs with so many avenues of our database system. With our organizations running all contribution records through Shelby Arena, Kindrid has made the importing and communication process very smooth between the two systems.

Cons: I am not one for typing many bad reviews... But one thing that could be worked on in regards to wrapping up an end of the month giving statement. Once, you have dispersed funds for the month, there are some times where a refund may hit after the end of the month amounts have been closed causing the CSV and XML reports to not reflect the refunds or just cancel out the previous gift. We have had to manually make these corrections before importing the contributions into Shelby Arena.

Overall: Faster, Simpler, and more Efficient record reporting.

Give.Church is a Simple, Fantastic Solution

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our church has used Give.Church for two years now. We originally signed up because of the belief that texting to give was going to be the next wave for donation technology in the church. We love the ease of use and the ability for anyone with a cell phone and texting capabilities to start giving within a couple of minutes.

Cons: The one thing that we wish were a little easier to use is the online giving function. While it is sufficient (and efficient for for software development purposes), it still relies on the platform of a cell phone number to give. We haven't had any significant pushback from this feature, but it makes online giving slightly more cumbersome than other platforms.

Overall: Overall, we love Give.Church. Not only is it a great giving solution for churches, but they are easy to work with. The staff at Give.Church is responsive and well trained on their products. We highly recommend them to you!!

Capterra loader

Kindrid is a joy to use. Support is very responsive and we have seen a 15% increase in giving.

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Kindrid has been a joy to use. Customer support is very responsive and we saw a 15% increase in giving after the first year of use. The integration with Church Community Builder was simple to setup and has worked much better than other giving app integrations we have experienced in the past.

Cons: The only con was getting people on-boarded to the system but Kindrid does offer graphic material as well as a video. The only thing that would have made it better was if there video was a Premiere/After Effects file and was structured in such a way that our video team could have quickly manipulated it to be a better fit to our branding.

Very simple and great rates.

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity. Cheaper rates. Great customer service. They have always been very responsive and very helpful. The user experience is really simple and fairly intuitive.

Cons: Lacking some basic features. Dashboard is pretty basic. Lacks more detailed reporting. Basic questions like how many recurring givers, how many new givers, etc are hard to track down.

Overall: Great giving solution

Vendor Response

by Kindrid on June 08, 2018

Hey Steve! Thanks for sharing your experience using our platform. We hear you on the needed dashboard updates. Happy to report that we're currently working on a redesign that we hope will make your job a whole lot easier. We'll let you know when it's ready! Grateful to serve you guys!

It's very user-friendly and the interface is easy to navigate.

Jan 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how easy it is for our members to give via text and online. The integration with CCB is smooth as well.

Cons: I am not a fan of the limited ways you can download reports. I wish there was a way we could have the option to easily run reports on the website without having to download. The reports would need to have the option to sort by campus and designation within that campus.

Vendor Response

by Kindrid on January 22, 2018

Thank you for the great feedback, Jordan! We love serving 3trees Church and are so grateful that you trust us with your giving. Our product team will be happy to hear about your positive experience with the CCB integration. I'd love to hear more of your thoughts on running live reports on the dashboard without requiring a download. I'll be sending you an email soon!
Thanks again, Jordan!
-Alex, KINDRID Team

Great program for online giving

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How easy it makes it for the church and our donors. Not just for tithes but also paying for outings and small groups. Creating designations for different things is a life saver. More and more of our people are taking advantage.

Cons: If anything, that it seems to only work through text. Even if you use the button provided for your website. That is minor though.

Overall: We are a new church that rents from another church. A few times a year we have to meet off campus. With the online option people are able to give, without us having to secure all of their tithes while off site.

Capterra loader

Feature rich, easy to use, responsive and friendly/responsive customer support.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's easy to use, we had text donations up and running and tested in less than an hour. The administrative screens are intuitive, system is very stable and responsive. The customer support team is very friendly, patient and responsive to my questions or support needs. The donor response to the system has been very favorable and widely accepted. I highly recommend this software.

Cons: There are very few cons in my opinion, everything works well. One con is that we aren't able to use Kindrid in other countries.

User friendly text giving

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to make quick work of any edits or reports I need to run.

Cons: The lack of more customization options - I'd love to be able to customize the size of the text, the background color or image, the addition of something that encourages ACH giving built into the giving page, not just a separate link I can send. Maybe to be able to build the page into something that can be embedded instead of opened in a new window.

Overall: I love that I can send an individual giver a link to exactly what amount, frequency, and/or designation they're looking for, and I love that the security measure of a pin is in place. I am finding, however, that the pin number is difficult for our older users to understand - that's not necessarily Give.Church's responsibility to fix, but maybe if there were another option given (many websites give the choice between text or email, or take other routes to verify identity), it'd help those who want to use it but have trouble.

Capterra loader

Our church plant uses Kindrid for gifts from both partners and the new congregation.

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity with options. I love that Kindrid makes it easy to give. They also have great security for givers and have intelligent options - such as giving directly from your bank account to avoid credit and debit card fees. Another "bonus" is that they communicate well with givers. Recurring gifts always come with a "thank you for giving" email or text to encourage and thank the givers.

Finally, I would say that their customer service has been fantastic during the one or two times that we've needed their help. I highly recommend this organization!

Cons: I haven't run into any significant issues and we've been with Kindrid for about a year and a half. If I had to list something, I would probably say that their new rollout of give.church has generated the need for some explanation to our people that the name change is part of a system-wide upgrade, not a change of companies.

Overall: Giving security and ease of use for people wanting to donate to our church.

Idiot Proof! Anybody can give on this platform.

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Far and away the easiest user process I've ever used.

Cons: I honestly have a hard time finding a problem with it. At first they didn't take ACH payments and that was my biggest issue. But they added that option.

Overall: Since we began using give.church our online gifts have steadily increased. We've used designations to target first time givers and it's been great. Consistent upgrades and new features are keeping us on the cutting edge of digital giving in church. Love it!

Kindrid is extremely easy to use. Great customer support.

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Kindrid is very easy to use. Any time help is needed they respond quickly and efficiently. Text giving key words are easy to add. Settlement list of deposits is easy to understand and to export as needed.

Cons: Only con, is I wish there was some type of notification when a new giver needs to be matched. I don't always remember to check and it would great to know when I needed to take care of that.

Kindred gets you started

Jul 31, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The set up is simple and the functionality is user friendly. The dashboard gives you all of your analytics and does the work for you! Exactly what you are looking for as church leader!

Cons: At times when there is a delay or a system issue the communication can be delayed. Hearing about it when it has been figured out instead of when it has just happened is an area of improvement.

Overall: Kindred takes the work out of it for the user. I love that I can request and customize a report and just print it out! I enjoy making designations at a moments notice as well as the marketing material that you are giving!

Love kindrid

Jun 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, love the fact they use the stripe platform. Also the fact the credit card fees are shown. Love the way the export report looks.

Cons: We really miss the addresses of the new contributors. I have so many people with the same names in my database so the address is helpful. Also some of our users don't have a cell phone so using an email to log In would be a great thing.

Using Kindrid

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very user friendly. I would definitely recommended it to everyone.

Cons: You can't use spaces in your sub-categories. For example our church has categories for people to give via text such as: Student Ministry, Young Adults, etc...

But when we type it via text or set it up in the admin side we have to type YoungAdults without a space.

Overall: Great and I would definitely recommend it to someone else

Kindrid has taken us to the Next Level in Online Giving

Oct 24, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: We love the ease of use for our regular/recurring and new/one-time donors. Our online giving has increased dramatically since we started with Kindrid/Give.Church at the beginning of 2016. On the back-office side, we appreciate how easy it is to access a variety of reports and to import data directly into our donor/database software (CCB).

Cons: Of course we wish it was less expensive, but we have compared it with other vendors twice since we started and Kindrid/Give.Church has been less than or equal to the competition both times.

Kindrid is user friendly. Our customers love the two-step authentication - makes them feel secure.

Jan 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Their Customer Service is top notch! Their people are knowledgeable and always respond quickly - usually within minutes!! If I actually manage to stump them with a question, they get back to me within 24 hours with a solution.

Cons: There is no "comment" section. We also have quite a lot of issues because there is not a comment section where people can specify a person or mission group to which they would like the donation to go. I would also like a much greater ability to customize the email receipts as well as the giving page.

Choosing Kindrid for text giving was a great decision!

Dec 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use for givers. Responsiveness of team when we need help. Constant development to make the product better.

Cons: I wish there was a way to handle event registration or product purchases with Kindrid but totally understand it's not their focus. I just wish I could find a software that was as great as Kindrid for events and merch. :)

Great Software that has made a HUGE difference in our giving

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, good UI, quick, bullet proof are all words that come to mind. I have teenagers using it because it is quick easy and electronic. It promotes giving. The customer support is amazing - great team! We like having our own text to give phone number as opposed to other companies that don't offer that feature.

Cons: Not much. Integration is always the big challenge. It currently works well with our database but it doesn't integrate with everything out there. As we look to move database companies it limits our choice if we want to stay with Kindrid. That's not an active negative but we are finding that it impacts our search for another church database.

Using Kindred has been a pleasant experience. It is easy to understand.

Dec 05, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to set up and easy for people to use. Perfect for one time gifts or setting up recurring gifts.

It is a time saver because we don't have to spend a lot of time instructing people how to use it.

Cons: We have 8 campuses. Occasionally the campus names get mixed up when we receive the deposit and it directs folks gifts to the wrong campus.

Overall: It made it easier for the younger generation (who never use checks or carry cash but always have their cell phone) to make a donation right on the spot.

Kindred has been great to work with and a pleasant surprise in helping with our electronic giving!

Jan 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love the flexibility and the management options we have in the giving platform. It integrates seamlessly and effectively. We have had no complaints and we really cannot say enough good things about this company.

Overall: Our electronic giving has increased and the challenges have decreased.

love kindrid!!

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the ease and accessibility for users to donate and partner without ministry!

Cons: i wish the fee structure was a little lower, we use the minimum features. i do wish there was a way to customize automization features.

Overall: accessibility and expanding the reach of our organization.

Great service for giving!

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy online giving with amazing customer service. I can get answers within 5 minutes in their live chat and there has never been a problem they cannot resolve.

Cons: Their reports are very small...I need to ask them for a reports that I need which they do get to me very fast. With their new update coming out next month though, I heard we will be able to run the scheduling giving report I have been looking for.

Kindrid is Efficient

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is so easy for people to click to give or text to give. Also great that people can get their own giving report for their tax purposes, directly from Kindrid and we do not have to sort it out and send it to them

Cons: Unless there is a feature that I am unaware of, we still have to sort through the givers to know who has given in the current year, then e-mail them the link to get their own report. It seems like Kindrid would have a way of doing that directly.

Overall: It is very convenient for people to give as they get paid, rather than waiting for a church service, or having to write a check for their giving.

Excellent Value and Benefit

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Kindrid provides the opportunity for our church attenders to easily and confidently give either during our offering time or at their own convenience. It's especially helpful to those who can't attend in person. The church gets the offering by the next day, no worries about theft or insufficient funds, and we have an excellent record of the transactions. It's user friendly for both giver and bookkeeping!

Cons: there are no negatives as far as I'm concerned.

Overall: We've solved the problem of insufficient fund checks and people being able to give when they can't attend.

Easy to use and great customer service

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: This product is easy to use simply to explain to people to use and we've never had any issues with the software or the customer service has always been a pleasure to use this software.

Kindrid Review

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is extremely easy to use. Since our church implemented Kindrid and replaced our old giving provider, our complaints with end-users have completely stopped. It is very intuitive and easy to use.

Cons: No complaints at this time. Everything works exactly as it should.

Overall: Great experience. Anytime I have a question, the team at Kindrid is extremely quick to respond.

Love the customer support. Answers very quickly and always very helpful

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for me the administrator. Reporting is simple and to the point. Navigation of the program is easy.

Cons: An easy way for the user to find information on how to change their amount given. Also do not like the "dummy page" that they see when using a computer to log in their account.

Overall: The software makes it easy for our congregation to tithe on a regular basis.

Kindrid has been fantastic to work with from the very beginning!

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is extremely easy to use, for both the end user, as well as for our administrator. The text to give feature is simple and straightforward, and makes it easy for our church members to give as they feel called to, or on a reoccurring basis. The account was simple to set up, and has been easy to maintain as well.

On another note, when we first started to use the software we saw that there was no option for the church member to give every 2 weeks. After a call with our rep at Kindrid, she assured us that it would be communicated to the development team and they would get back to us. Within a few short weeks the change was made, and the option was added to the giving service. It is awesome to work with a company that listens to feedback, and then implements the needed changes when they make sense.

We have overall been very pleased with Kindrid. I'm especially impressed with the customer support.

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Kindrid is intuitive and easy to use. We have had some difficulties with past online giving platforms with errors transferring donations and complicated user experiences. We are very pleased with the simplicity of Kindrid.

Cons: With the recent price increase, Kindrid transaction fees are now higher than some of their competitors.

Kindrid online giving

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like Kindrid because it has made our online giving a breeze. Customer service is great, and we are confident in the company. I like the different designations you can create in the settings, and our church body likes how they can set up auto pays for their tithe.

Cons: I am not sure, maybe Kindrid already does this, but send notifications when a payment is declined or doesn't go through. There are people with an auto pay set up who fall behind on their tithe because they weren't aware the payment didn't go through.

I love Kindrid

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was easy to customize. The Kindrid staff was great answering questions. The interface & dashboard is user friendly. Exporting giving info was extremely easy.

Cons: I don't know that I have a problem with the software, the only problem I had was in the delays processing the ACH transactions. This takes forever, such a bummer.

Overall: Kindrid has provided us with a Christian giving platform. We never had a text-to-give feature before Kindrid. We ditched PayPal in favor of Kindrid. It's been one of the best moves I've ever made!

After initial set up and learning curve it is very user friendly.

Feb 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use (user friendly), also easy to follow and find what you need, like the fact that you can monitor daily deposits.

Cons: Would like to be able to interact with a church management system and maybe quickbooks. Would be great to be able to access one product to do the financial accounting and record keeping together.

Easy steps for our church to start giving online immediately.

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Kindrid makes it very easy to onboard. With he texting our givers, it reminds people what exactly they are giving. Also big plus kindrid now works with planning center!

Cons: I would like to see the exact date someone stopped/started automated giving. This would allow us to better forecast trends month to month.

Works great!

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like how it integrates with CCB. It makes it easier to transfer online giving by not having to manually post them all.

Cons: Sometimes some gifts have been pushed over to CCB more than they need to and it's a little difficult to balance. I wish there was an "other" designation with a text box.

I use it regularly to verify bank deposits. I find it quite intuitive.

Jan 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Provides deposit totals, allows for dozens of designations, if needed, matches donors with CCB and allows for API imports to CCB.

Kindrid Was smooth

Jan 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: This software allowed our church to take different payment methods and process them all with our subsplash app.

Cons: Unable to customize reports and different quirks with the way it would open excel documents. If you used a different database management tool it would have worked better

Capterra loader

Kindrid has made receiving gifts so easy. It's been wonderful!

Mar 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: As a non-profit we have been looking for a way to make it super easy for people to give. We have used fellowship one as a main giving platform and it has worked for longtime givers that get it but for us as a non-profit we desire new givers to have a very simple process if they only one give a one time gift. Kindrid has made that possible.

Cons: The thing we are really looking for is a platform that is more of an all in one software. So what is a con about the platform isn't necessarily something you guys should should try to be but is an all in one platform for giving, donor management, event registration etc.

Our experience with Kindrid has been good.

Dec 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The site is easy to use, with an attractive and appealing look. We get decent reports that help us each week and month.

Cons: We cannot choose what we wish to deposit based on dates. This feature should be considered as it helps with monthly and yearly breakdowns. I personally hate sitting at the computer at midnight on New Years' Eve, waiting to press the button so we don't get a stray person giving in the new year before we clear out the previous year.

Give.Church is a good solution for smaller churches!

Aug 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Very easy to get started. You can select your own number and the implementation process is very easy. Easily integrates with our church management software.

Cons: The fees are a little exorbitant for our needs. Plus, when we signed up, the only feature was text-to-give. We had to have other solutions for credit card processing. It's a little cumbersome having to navigate multiple softwares.

Overall: Our members love the option to give electronically to our church.

Easy, streamlined, and makes giving SUPER simple and accessible!

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's super simple, clean, and very easy to use - even for the most computer/tech illiterate.

Cons: We'd like a little bit more ability to customize/tweak design.

Overall: Fantastic. Great customer service, easy to use product, affordable pricing, great up-to-date options.

Super convenient and easy to use!

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Kindrid allows me and other members of our church to easily tithe at any time without having to remember to bring cash or a check! In society's growing reliance on technological advances, Kindrid encourages faithful giving through ease of access continued success.

Cons: My only con would be the ability to generate information on the website. I am an account administrator and the church treasurer and it is slightly inconvenient to find totals for individual givers within a specific time period. I have to export the data to an excel spreadsheet in order to see totals.

Great! The staff are super friendly and helpful.

Oct 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and looks great! The features are simple yet clean and easy on the eyes. The software is constantly improving.

Cons: I honestly can't think of anything that I don't like about the software. The only critique I could think of is it would be nice to have an email feature built in the software where you could email everyone messages and thank them for their giving.

We love Kindrid

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, user Friendly, let's people who give see what they have given

Cons: Admins need to be notified via email or alert when giving has occurred

Overall: We are super satisfied with the whole process from start to finish

Easy for congregation to set up for their donations. Easy reports.

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple reports to upload with tailored donation labels.

Cons: That it takes a couple of days to submit for payment.

Overall: Kindrid support is always available to help. Have had a couple of questions and the chat window is convenient.

Easy to Use

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very easy to use from the church's perspective as well as the donor's. Very simple, rarely any issues and when we do have a question the customer service from Give.Church is top notch.

Cons: Would be nice for a donor to be able to include a comment with their gift if there is not already a preset option for how they want their funds designated.