Who Uses This Software?

KINDRID serves the local church.


Average Ratings

112 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Pricing Details
    $15/mo $45/mo Custom (processing $25k+/mo)
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Kindrid
  • kindrid.com/
  • Founded 2011
  • United States

About Give.Church

Give.Church is the newest Church Giving Platform built by KINDRID. As a unified platform, Give.Church empowers everyone to give on any device: by text, on the web, and even through your church's app. This simple, intuitive, and seamless solution helps churches see increases in total giving and new givers. Your church can witness that same kind of accelerated giving and impact with Give.Church. Equip 100% of your church to give instantly with Give.Church by joining now.


Give.Church Features

  • Accounting Integration
  • Attendance Tracking
  • Built-in Accounting
  • Child Check-in
  • Event Management
  • Member Directory
  • Member Portal
  • Multi-Site Management
  • Online Giving
  • Pledge Management
  • Small Group Management
  • Volunteer Management
  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management

Give.Church Reviews Recently Reviewed!


The Kindrid Team is great; I use the product daily and it meets my needs to process our text giving.

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how quickly the Kindrid Team responds to my questions and helps me to walk through with set up and any changes that I want to make to our text giving platform. I also love that this product captures information from the text giving in real time and I can see donations as they happen. This product interfaces with my ACS giving software which makes importing text donations to my financial software so easy. It is very user friendly with set up and making changes as needed. I would definitely recommend this product.

Cons: I would prefer that the per donation charges and fees were applied and debited monthly rather than from each individual transaction. I realize that this may be a personal preference but I use another software for other credit and debit processing that does it this way and I find it works much better for me in my bookkeeping when I am able to track a one time monthly charge and fee rather than individual transaction fees. I do realize this may not be as beneficial to Kindrid however. They do bill the plan fee monthly but each transaction fee is posted individually to the transaction.

Overall: This software allowed our organization (a church) to offer text giving to both our members and to guest users. Anyone was able to make a donation to our church. Sometimes we have a special designated offering and this software allows me to easily make changes and additions to categorize the gifts. This software also interfaces well with my financial software and it allows me to import the text giving directly into my contribution database (I use ACS). I have been using this software for several years and use it almost daily. I allows me to see in real time each gift amount and donor information as it is given. It has increased our giving both in amount and in frequency. Many of our donors set up recurring gifts which is a wonderful feature. Anytime that I needed any assistance from Kindrid I was able to reach them immediately in online live conversation and they have always been very attentive and knowledgeable and able to assist me. I am thankful for this product and it definitely meets and even exceeds my needs.

Vendor Response

by Kindrid on June 12, 2018

Thanks for taking the time to write this review, Jodi! We appreciate your feedback on having the processing fees be deducted monthly. I've sent that feature request over to our product team for consideration.

We're grateful to be serving Oak Hill Baptist church!

Thanks again,
The KINDRID Team

Kindrid makes it extremely easy for our church to manage our text giving

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It integrates easily with our database. It takes me only a few minutes a day to import the giving. Our users love the simplicity of using it. They can make one time contributions or set up recurring giving. They can also easily give toward different funds so we can use it for different purposes. Their customer service is outstanding. They always respond quickly, and they really worked hard to get the correct integration with our database setup. They listen to our needs and help us make sure we are collecting the information we need about our givers.

Cons: The reporting is quite limited. I can't always get the reports I want, but if I ask support, they can send them.

Overall: We use this service to provide our attenders with the ability to make contributions via text. They simply text a keyword to a short code number and set up an account. Once that is done, they can give whenever they want by texting a keyword and a number. They can make one time gifts or recurring gifts. We have seen people give via this method that have never given any other way. It is so easy for people to use, and it is extremely easy for us to manage. It integrates easily with our database and is easy for our accountant to reconcile.

Good platform but needs more administrative features

Jun 11, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Quick and easy on the user end to send a text and set up account. Easy to set deposits as either manual or automatic. Keywords are easy to set up on demand.

Cons: Administrative features need imrpovement. Cannot run reports by keyword; no abililty for our church to assist users with changes to their accounts, we need to go through kindrid support. Inabilty to designate more than one bank account for deposits (a feature available on Paypal), which requires more administrative work on the back end. Could use a better mobile platform - edit features for the user do not always work. Administrative reporting overall could be better.

Overall: fast and east texting for the users. Clunky on the admin side. Kindrid integration with other platforms has not worked for us.

Vendor Response

by Kindrid on June 12, 2018

Thank you so much for your review Kelli! We're making some awesome improvements to our dashboard and admin experience that will be in action soon. One of the features that will implemented is the ability to run designation reports.

We'll keep you posted on when these updated features become available.

Thanks again,
The KINDRID Team

Capterra-loader

Easy platform that will make a big impact on your digital giving

Dec 05, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Kindrid is very easy to set up. It typically can be done in under 30 minutes. Its a very affordable platform where you will so a return on the investment very quick. Their customer support are quick to respond to any request and very helpful.

Cons: We've tried to customize some areas of the system, but have been unsuccessful. For example, we'd like to customize the automated response when a gift is process, but that is nailed down and non-customizable. Our integration with FellowshipOne is also limited and needs to be expanded to feed ACH donations accurately.

Overall: An immediate increase in giving by adding text-to-give. The giving option has become 12% of our giving.

Vendor Response

by Kindrid on January 22, 2018

Hi there Jacob!
Thank you so much for the great review and for trusting us with Hope Fellowship's giving. I'm so glad to hear that you had a positive experience with the KINDRID set up. I'd love to hear more of your thoughts on account customization as well as the limitations you're experiencing with the Fellowship One integration. I'll follow up via email soon!
Thanks again,
-Alex, KINDRID Team

I love working with Kindrid they have a great product and the best customer service out there.

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using Kindrid since October 2015. This product is very user friendly and easy to manage. The customer service surpasses any customer service I have ever known. The Kindrid team is always willing to help with anything you need. They are continuously looking for ways to improve their product. They have been working on an integration for us within a software program and through out the entire process they have been supportive and have worked diligently to get the integration worked out. We are still in the process but they always keep a positive attitude and do what ever they can to help. They truly go above and beyond. I absolutely love their product and their customer service. I highly recommend them to everyone who asks.

Cons: This one is a hard one for me because I truly love using Kindrid and working with their staff. If I had to pick something it would be the refund recording.

Kindrid/Give.Church has changed the way our givers contribute to our church with great ease

Oct 24, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The Kindrid software has made our end of the month reconciling so much simpler with the way it syncs with so many avenues of our database system. With our organizations running all contribution records through Shelby Arena, Kindrid has made the importing and communication process very smooth between the two systems.

Cons: I am not one for typing many bad reviews... But one thing that could be worked on in regards to wrapping up an end of the month giving statement. Once, you have dispersed funds for the month, there are some times where a refund may hit after the end of the month amounts have been closed causing the CSV and XML reports to not reflect the refunds or just cancel out the previous gift. We have had to manually make these corrections before importing the contributions into Shelby Arena.

Overall: Faster, Simpler, and more Efficient record reporting.

Give.Church is a Simple, Fantastic Solution

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Our church has used Give.Church for two years now. We originally signed up because of the belief that texting to give was going to be the next wave for donation technology in the church. We love the ease of use and the ability for anyone with a cell phone and texting capabilities to start giving within a couple of minutes.

Cons: The one thing that we wish were a little easier to use is the online giving function. While it is sufficient (and efficient for for software development purposes), it still relies on the platform of a cell phone number to give. We haven't had any significant pushback from this feature, but it makes online giving slightly more cumbersome than other platforms.

Overall: Overall, we love Give.Church. Not only is it a great giving solution for churches, but they are easy to work with. The staff at Give.Church is responsive and well trained on their products. We highly recommend them to you!!

Capterra-loader

Kindrid is a joy to use. Support is very responsive and we have seen a 15% increase in giving.

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Kindrid has been a joy to use. Customer support is very responsive and we saw a 15% increase in giving after the first year of use. The integration with Church Community Builder was simple to setup and has worked much better than other giving app integrations we have experienced in the past.

Cons: The only con was getting people on-boarded to the system but Kindrid does offer graphic material as well as a video. The only thing that would have made it better was if there video was a Premiere/After Effects file and was structured in such a way that our video team could have quickly manipulated it to be a better fit to our branding.

Very simple and great rates.

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity. Cheaper rates. Great customer service. They have always been very responsive and very helpful. The user experience is really simple and fairly intuitive.

Cons: Lacking some basic features. Dashboard is pretty basic. Lacks more detailed reporting. Basic questions like how many recurring givers, how many new givers, etc are hard to track down.

Overall: Great giving solution

Vendor Response

by Kindrid on June 08, 2018

Hey Steve! Thanks for sharing your experience using our platform. We hear you on the needed dashboard updates. Happy to report that we're currently working on a redesign that we hope will make your job a whole lot easier. We'll let you know when it's ready! Grateful to serve you guys!

It's very user-friendly and the interface is easy to navigate.

Jan 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy it is for our members to give via text and online. The integration with CCB is smooth as well.

Cons: I am not a fan of the limited ways you can download reports. I wish there was a way we could have the option to easily run reports on the website without having to download. The reports would need to have the option to sort by campus and designation within that campus.

Vendor Response

by Kindrid on January 22, 2018

Thank you for the great feedback, Jordan! We love serving 3trees Church and are so grateful that you trust us with your giving. Our product team will be happy to hear about your positive experience with the CCB integration. I'd love to hear more of your thoughts on running live reports on the dashboard without requiring a download. I'll be sending you an email soon!
Thanks again, Jordan!
-Alex, KINDRID Team

Great program for online giving

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: How easy it makes it for the church and our donors. Not just for tithes but also paying for outings and small groups. Creating designations for different things is a life saver. More and more of our people are taking advantage.

Cons: If anything, that it seems to only work through text. Even if you use the button provided for your website. That is minor though.

Overall: We are a new church that rents from another church. A few times a year we have to meet off campus. With the online option people are able to give, without us having to secure all of their tithes while off site.

Capterra-loader

Feature rich, easy to use, responsive and friendly/responsive customer support.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's easy to use, we had text donations up and running and tested in less than an hour. The administrative screens are intuitive, system is very stable and responsive. The customer support team is very friendly, patient and responsive to my questions or support needs. The donor response to the system has been very favorable and widely accepted. I highly recommend this software.

Cons: There are very few cons in my opinion, everything works well. One con is that we aren't able to use Kindrid in other countries.

User friendly text giving

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to make quick work of any edits or reports I need to run.

Cons: The lack of more customization options - I'd love to be able to customize the size of the text, the background color or image, the addition of something that encourages ACH giving built into the giving page, not just a separate link I can send. Maybe to be able to build the page into something that can be embedded instead of opened in a new window.

Overall: I love that I can send an individual giver a link to exactly what amount, frequency, and/or designation they're looking for, and I love that the security measure of a pin is in place. I am finding, however, that the pin number is difficult for our older users to understand - that's not necessarily Give.Church's responsibility to fix, but maybe if there were another option given (many websites give the choice between text or email, or take other routes to verify identity), it'd help those who want to use it but have trouble.

Capterra-loader

Our church plant uses Kindrid for gifts from both partners and the new congregation.

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity with options. I love that Kindrid makes it easy to give. They also have great security for givers and have intelligent options - such as giving directly from your bank account to avoid credit and debit card fees. Another "bonus" is that they communicate well with givers. Recurring gifts always come with a "thank you for giving" email or text to encourage and thank the givers.

Finally, I would say that their customer service has been fantastic during the one or two times that we've needed their help. I highly recommend this organization!

Cons: I haven't run into any significant issues and we've been with Kindrid for about a year and a half. If I had to list something, I would probably say that their new rollout of give.church has generated the need for some explanation to our people that the name change is part of a system-wide upgrade, not a change of companies.

Overall: Giving security and ease of use for people wanting to donate to our church.

Idiot Proof! Anybody can give on this platform.

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Far and away the easiest user process I've ever used.

Cons: I honestly have a hard time finding a problem with it. At first they didn't take ACH payments and that was my biggest issue. But they added that option.

Overall: Since we began using give.church our online gifts have steadily increased. We've used designations to target first time givers and it's been great. Consistent upgrades and new features are keeping us on the cutting edge of digital giving in church. Love it!

Kindrid is extremely easy to use. Great customer support.

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Kindrid is very easy to use. Any time help is needed they respond quickly and efficiently. Text giving key words are easy to add. Settlement list of deposits is easy to understand and to export as needed.

Cons: Only con, is I wish there was some type of notification when a new giver needs to be matched. I don't always remember to check and it would great to know when I needed to take care of that.

Kindred gets you started

Jul 31, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The set up is simple and the functionality is user friendly. The dashboard gives you all of your analytics and does the work for you! Exactly what you are looking for as church leader!

Cons: At times when there is a delay or a system issue the communication can be delayed. Hearing about it when it has been figured out instead of when it has just happened is an area of improvement.

Overall: Kindred takes the work out of it for the user. I love that I can request and customize a report and just print it out! I enjoy making designations at a moments notice as well as the marketing material that you are giving!

Love kindrid

Jun 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, love the fact they use the stripe platform. Also the fact the credit card fees are shown. Love the way the export report looks.

Cons: We really miss the addresses of the new contributors. I have so many people with the same names in my database so the address is helpful. Also some of our users don't have a cell phone so using an email to log In would be a great thing.

Using Kindrid

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very user friendly. I would definitely recommended it to everyone.

Cons: You can't use spaces in your sub-categories. For example our church has categories for people to give via text such as: Student Ministry, Young Adults, etc...

But when we type it via text or set it up in the admin side we have to type YoungAdults without a space.

Overall: Great and I would definitely recommend it to someone else

Kindrid has taken us to the Next Level in Online Giving

Oct 24, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: We love the ease of use for our regular/recurring and new/one-time donors. Our online giving has increased dramatically since we started with Kindrid/Give.Church at the beginning of 2016. On the back-office side, we appreciate how easy it is to access a variety of reports and to import data directly into our donor/database software (CCB).

Cons: Of course we wish it was less expensive, but we have compared it with other vendors twice since we started and Kindrid/Give.Church has been less than or equal to the competition both times.

Kindrid is user friendly. Our customers love the two-step authentication - makes them feel secure.

Jan 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Their Customer Service is top notch! Their people are knowledgeable and always respond quickly - usually within minutes!! If I actually manage to stump them with a question, they get back to me within 24 hours with a solution.

Cons: There is no "comment" section. We also have quite a lot of issues because there is not a comment section where people can specify a person or mission group to which they would like the donation to go. I would also like a much greater ability to customize the email receipts as well as the giving page.

Choosing Kindrid for text giving was a great decision!

Dec 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use for givers. Responsiveness of team when we need help. Constant development to make the product better.

Cons: I wish there was a way to handle event registration or product purchases with Kindrid but totally understand it's not their focus. I just wish I could find a software that was as great as Kindrid for events and merch. :)

Great Software that has made a HUGE difference in our giving

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple, good UI, quick, bullet proof are all words that come to mind. I have teenagers using it because it is quick easy and electronic. It promotes giving. The customer support is amazing - great team! We like having our own text to give phone number as opposed to other companies that don't offer that feature.

Cons: Not much. Integration is always the big challenge. It currently works well with our database but it doesn't integrate with everything out there. As we look to move database companies it limits our choice if we want to stay with Kindrid. That's not an active negative but we are finding that it impacts our search for another church database.

Using Kindred has been a pleasant experience. It is easy to understand.

Dec 05, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to set up and easy for people to use. Perfect for one time gifts or setting up recurring gifts.

It is a time saver because we don't have to spend a lot of time instructing people how to use it.

Cons: We have 8 campuses. Occasionally the campus names get mixed up when we receive the deposit and it directs folks gifts to the wrong campus.

Overall: It made it easier for the younger generation (who never use checks or carry cash but always have their cell phone) to make a donation right on the spot.

Could be more accounting/administratively friendly

Nov 03, 2015
3/5
Overall

3 / 5
Ease of Use

5 / 5
Customer Support

Comments: Yes, this is a very easy platform to engage giving at your church. User setup is fairly simple, and the ease of use is really good. A simple text with an amount and a keyword and your gift is on its way. It is the backend accounting for the administrators that is a bit clunky. Unlike other giving platforms, Kindrid only allows you to connect one bank account. So if you are like most churches with multiple accounts for different funds, you will be making a lot of journal entries and transfers on backend to get your funds where they need to go. You cannot do split disbursement either. You can only make one deposit of whatever amount is currently available. The dashboard cannot be customized to view they way you want it. You cannot add keywords to a gift if one was not put in at the onset. Keywords can get hard to program to make it easy for the givers because the platform does not allow spaces between words. This seems silly until you actually have to tell the congregation what key word to use for a particular ministry or project. Like Pastor Appreciation. You can make it all one big word. Or try to shorten it up - PastApp, apprec, etc. You have to get creative in keyword assigning. The customer service is super friendly - all questions are answered through chat/email. Very quick to respond.

It seems like there is some tweaking with this app that needs to be done to make it more user friendly for the people who manage the funds and do the accounting. We will probably keep looking for a more user friendly method.

Kindred has been great to work with and a pleasant surprise in helping with our electronic giving!

Jan 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We love the flexibility and the management options we have in the giving platform. It integrates seamlessly and effectively. We have had no complaints and we really cannot say enough good things about this company.

Overall: Our electronic giving has increased and the challenges have decreased.

love kindrid!!

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: the ease and accessibility for users to donate and partner without ministry!

Cons: i wish the fee structure was a little lower, we use the minimum features. i do wish there was a way to customize automization features.

Overall: accessibility and expanding the reach of our organization.

Great service for giving!

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy online giving with amazing customer service. I can get answers within 5 minutes in their live chat and there has never been a problem they cannot resolve.

Cons: Their reports are very small...I need to ask them for a reports that I need which they do get to me very fast. With their new update coming out next month though, I heard we will be able to run the scheduling giving report I have been looking for.

Kindrid is Efficient

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is so easy for people to click to give or text to give. Also great that people can get their own giving report for their tax purposes, directly from Kindrid and we do not have to sort it out and send it to them

Cons: Unless there is a feature that I am unaware of, we still have to sort through the givers to know who has given in the current year, then e-mail them the link to get their own report. It seems like Kindrid would have a way of doing that directly.

Overall: It is very convenient for people to give as they get paid, rather than waiting for a church service, or having to write a check for their giving.

Excellent Value and Benefit

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Kindrid provides the opportunity for our church attenders to easily and confidently give either during our offering time or at their own convenience. It's especially helpful to those who can't attend in person. The church gets the offering by the next day, no worries about theft or insufficient funds, and we have an excellent record of the transactions. It's user friendly for both giver and bookkeeping!

Cons: there are no negatives as far as I'm concerned.

Overall: We've solved the problem of insufficient fund checks and people being able to give when they can't attend.

Easy to use and great customer service

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: This product is easy to use simply to explain to people to use and we've never had any issues with the software or the customer service has always been a pleasure to use this software.

Kindrid Review

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is extremely easy to use. Since our church implemented Kindrid and replaced our old giving provider, our complaints with end-users have completely stopped. It is very intuitive and easy to use.

Cons: No complaints at this time. Everything works exactly as it should.

Overall: Great experience. Anytime I have a question, the team at Kindrid is extremely quick to respond.

Love the customer support. Answers very quickly and always very helpful

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use for me the administrator. Reporting is simple and to the point. Navigation of the program is easy.

Cons: An easy way for the user to find information on how to change their amount given. Also do not like the "dummy page" that they see when using a computer to log in their account.

Overall: The software makes it easy for our congregation to tithe on a regular basis.

Kindrid has been fantastic to work with from the very beginning!

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is extremely easy to use, for both the end user, as well as for our administrator. The text to give feature is simple and straightforward, and makes it easy for our church members to give as they feel called to, or on a reoccurring basis. The account was simple to set up, and has been easy to maintain as well.

On another note, when we first started to use the software we saw that there was no option for the church member to give every 2 weeks. After a call with our rep at Kindrid, she assured us that it would be communicated to the development team and they would get back to us. Within a few short weeks the change was made, and the option was added to the giving service. It is awesome to work with a company that listens to feedback, and then implements the needed changes when they make sense.

We have overall been very pleased with Kindrid. I'm especially impressed with the customer support.

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Kindrid is intuitive and easy to use. We have had some difficulties with past online giving platforms with errors transferring donations and complicated user experiences. We are very pleased with the simplicity of Kindrid.

Cons: With the recent price increase, Kindrid transaction fees are now higher than some of their competitors.

Kindrid online giving

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We like Kindrid because it has made our online giving a breeze. Customer service is great, and we are confident in the company. I like the different designations you can create in the settings, and our church body likes how they can set up auto pays for their tithe.

Cons: I am not sure, maybe Kindrid already does this, but send notifications when a payment is declined or doesn't go through. There are people with an auto pay set up who fall behind on their tithe because they weren't aware the payment didn't go through.

I love Kindrid

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I was easy to customize. The Kindrid staff was great answering questions. The interface & dashboard is user friendly. Exporting giving info was extremely easy.

Cons: I don't know that I have a problem with the software, the only problem I had was in the delays processing the ACH transactions. This takes forever, such a bummer.

Overall: Kindrid has provided us with a Christian giving platform. We never had a text-to-give feature before Kindrid. We ditched PayPal in favor of Kindrid. It's been one of the best moves I've ever made!

After initial set up and learning curve it is very user friendly.

Feb 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use (user friendly), also easy to follow and find what you need, like the fact that you can monitor daily deposits.

Cons: Would like to be able to interact with a church management system and maybe quickbooks. Would be great to be able to access one product to do the financial accounting and record keeping together.

Easy steps for our church to start giving online immediately.

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Kindrid makes it very easy to onboard. With he texting our givers, it reminds people what exactly they are giving. Also big plus kindrid now works with planning center!

Cons: I would like to see the exact date someone stopped/started automated giving. This would allow us to better forecast trends month to month.

Works great!

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like how it integrates with CCB. It makes it easier to transfer online giving by not having to manually post them all.

Cons: Sometimes some gifts have been pushed over to CCB more than they need to and it's a little difficult to balance. I wish there was an "other" designation with a text box.

I use it regularly to verify bank deposits. I find it quite intuitive.

Jan 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Provides deposit totals, allows for dozens of designations, if needed, matches donors with CCB and allows for API imports to CCB.

Kindrid Was smooth

Jan 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: This software allowed our church to take different payment methods and process them all with our subsplash app.

Cons: Unable to customize reports and different quirks with the way it would open excel documents. If you used a different database management tool it would have worked better

Capterra-loader

Kindrid has made receiving gifts so easy. It's been wonderful!

Mar 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: As a non-profit we have been looking for a way to make it super easy for people to give. We have used fellowship one as a main giving platform and it has worked for longtime givers that get it but for us as a non-profit we desire new givers to have a very simple process if they only one give a one time gift. Kindrid has made that possible.

Cons: The thing we are really looking for is a platform that is more of an all in one software. So what is a con about the platform isn't necessarily something you guys should should try to be but is an all in one platform for giving, donor management, event registration etc.

Our experience with Kindrid has been good.

Dec 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The site is easy to use, with an attractive and appealing look. We get decent reports that help us each week and month.

Cons: We cannot choose what we wish to deposit based on dates. This feature should be considered as it helps with monthly and yearly breakdowns. I personally hate sitting at the computer at midnight on New Years' Eve, waiting to press the button so we don't get a stray person giving in the new year before we clear out the previous year.

Give.Church is a good solution for smaller churches!

Aug 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to get started. You can select your own number and the implementation process is very easy. Easily integrates with our church management software.

Cons: The fees are a little exorbitant for our needs. Plus, when we signed up, the only feature was text-to-give. We had to have other solutions for credit card processing. It's a little cumbersome having to navigate multiple softwares.

Overall: Our members love the option to give electronically to our church.

Kindred is very simple and easy to use.

Jun 15, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Kindrid is very simple to use. The previews display are also helpful to see updates on where the organization is at. It is also ver cost effective for non-profit organzations.

Cons: Kindrid did not tie in well with our app that was also doing the same thing. It would also be nice to have templates that automatically go to update donors as well.

Overall: Kindrid is very easy to use and very cost effective for organiations who want to get this going current and active.

Easy, streamlined, and makes giving SUPER simple and accessible!

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's super simple, clean, and very easy to use - even for the most computer/tech illiterate.

Cons: We'd like a little bit more ability to customize/tweak design.

Overall: Fantastic. Great customer service, easy to use product, affordable pricing, great up-to-date options.

Super convenient and easy to use!

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Kindrid allows me and other members of our church to easily tithe at any time without having to remember to bring cash or a check! In society's growing reliance on technological advances, Kindrid encourages faithful giving through ease of access continued success.

Cons: My only con would be the ability to generate information on the website. I am an account administrator and the church treasurer and it is slightly inconvenient to find totals for individual givers within a specific time period. I have to export the data to an excel spreadsheet in order to see totals.

Great! The staff are super friendly and helpful.

Oct 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and looks great! The features are simple yet clean and easy on the eyes. The software is constantly improving.

Cons: I honestly can't think of anything that I don't like about the software. The only critique I could think of is it would be nice to have an email feature built in the software where you could email everyone messages and thank them for their giving.

We love Kindrid

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, user Friendly, let's people who give see what they have given

Cons: Admins need to be notified via email or alert when giving has occurred

Overall: We are super satisfied with the whole process from start to finish

Kindrid Ease of Use

Jul 31, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like the functionality of the interface. It is easy to use and download reports. I have never had training navigating the system and at the same time I have never had an issue teaching myself. It is very intuitive.

Cons: I am sure we do not use the software to its full extent, but I think for the price I am not sure we will. I wish the full amount of our sales came through to our bank and we saw fees later. It is slightly more difficult from an accounting perspective that I see required price hit our bank and not the amount that was intended.

Overall: We had been using their services for a few months. At year-end, so the end of December and beginning of January, they held our donations. I did not realize this because I wasn't receiving other notifications, just what hit our bank. They told me they were waiting until our donations reached a certain amount before they would send us money. This made closing my books very difficult. However, they did have great customer service throughout the process.

Easy for congregation to set up for their donations. Easy reports.

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple reports to upload with tailored donation labels.

Cons: That it takes a couple of days to submit for payment.

Overall: Kindrid support is always available to help. Have had a couple of questions and the chat window is convenient.

Easy to Use

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is very easy to use from the church's perspective as well as the donor's. Very simple, rarely any issues and when we do have a question the customer service from Give.Church is top notch.

Cons: Would be nice for a donor to be able to include a comment with their gift if there is not already a preset option for how they want their funds designated.

Kindrid provided a seamless transition and great overview for our new system.

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Having a customer representative at the click of a button is invaluable. I always have a quick reply to any assistance I need or questions I have.

Cons: Some of our users mention it could be a little more user friendly when changing/adding information. Would be nice to have more report features.

Overall: Quick customer service which is so helpful

Our experience with Kindrid has been wonderful!

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use has resulted in nearly 70% of our giving coming in via Kindrid. I especially like the ACH feature that eliminates deducted bank fees.

Cons: The initial sign up process for a first time user. I don't see any way it can be avoided, but it slows down a one-time or initial gift giver.

Overall: Ease of use and I do believe it increased our giving.

simplistic and easy to use

Dec 16, 2017
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: option of text to give and the easy to find quick link are my favorite. ability to look up by giver is nice as well.

Cons: doesnt give a monthly breakdown by individual giver, just a total giver. I want to receive "red flag" updates if a giver decides not to give when they previously signed up for monthly giving. This way I can follow up on them. I want to receive emails of changed giving status, if they increase or decrease giving.

Overall: quick digital giving for clients and seamless integration with bank account

Kindrid is the best in the bizz!

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that if I ever have issues (which are rare), I know I can resolve them within 10 minutes due to Kindrid's world-class customer service.

Cons: If I have to choose something, it'd be that we have to pay extra for the 5-digit giving code. We'd really like one for ease-of-response, but we can't justify the extra cost.

Kindrid is one of the best giving platforms available today.

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is easy to use, with a great user interface on the front and back end that not only makes giving a breeze, but also helps our internal team with easy reporting and financial information.

They also offer the lowest rates on processing fees, which saves us a lot of money compared to other options. Don't be fooled by other companies offering lower monthly rates - processing fees are where you'll rack up the most cost, and Kindrid has the lowest fees available that I could find.

Cons: N/A - Things have been great from our perspective. We really appreciate everything available from Kindrid.

Capterra-loader

Fantastic giving solution

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use and customer service is great. We implemented and had a bunch of people jump on and it's only grown.

Cons: Not a lot not to like. They've upgraded some of their limitations and probably need to add some more to compete with other digital solutions. But for the price, not much to complain about.

Kindrid is web based, there is no additional software required and it's EXCEPTIONALLY easy to use.

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and very secure. The reports are downloaded as csv (comma-separated values) file that you can open with Microsoft Office Excel or any other spreadsheet program. The operator can determine how often to make deposits and download reports. The reports are maintained for a very long time on the website, I don't know how long exactly, but I have a

Overall: This software has enabled us to receive funds from our congregants through our website and via text message.

Tech support is superb! Quick response time, understandable answers, friendly people!

Oct 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: User friendly, able to look at individual donors and their history. The technical support is really great--which for me (totally technologically challenged) is very important!

Cons: Unable to "clear the list" of deposits once they've been processed & posted. I'm a "check things off the list when they're done" kind of a person, so I wish there was a way to check off the deposits I've already dealt with to make it easier at a glance which ones still need my attention.

The staff is phenomenal and the platform is easy to use.

Jun 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I haven't encountered any bugs yet. The system performs consistently. The team is very responsive and provides great support.

Cons: There are a few features I'd like to see added: a longer time frame for the administrator to send back refunds, ability to send communications via text to givers and drill down capabilities by giver name. These would be nice to haves but overall I'd recommend the product.

Overall: Increased member satisfaction, reduced tracking a paperwork.

We have had Kindrid Text to Give for several months and found it to be a great tool and investment.

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and our members use it often. We are able to get reports easily and any tech support that is needed, we have found to be excellent.

Overall: Ease of giving 24 hours a day! We had questions at first, but all were resolved quickly and easily. I would highly recommend.

Excellent product, great value!

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very intuitive and so easy to use. Graphical and list formats for data give the user great visual options. The reports take seconds to generate.

Cons: There is nothing significant, but maybe they could add some report options.

Overall: Kindrid has really made management of our church giving very simple. The fact that we don't need to deal with a separate merchant services company is fantastic. The simplicity of use saves us so much time for what can be a tedious administrative task.

Ease of use once system learned.

Jun 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Good support relationships, over the phone if needed, for this analog user. Ease of use. Allowed us to initiate text giving for our church with integration to Fellowship One, our giving platform.

Cons: Having to get used to chatting for support help, but now can apply that to other vendor relationships.

This is the fastest, easiest way to give.

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's so simple to use, like a giving kiosk in your pocket. I can give anytime, anywhere in under 30 seconds and I don't have to remember passwords.

Cons: Perhaps you could send the giving codes even when no code is needed. I have to make a mistake in order to get a list of the codes if I forget.

User friendly!

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to setup giving and you get a personalized number that is only used for your account!

Cons: Only con is I wish there was an quick and easy to view giving at the end of a day, instead of logging into the website. Maybe if there was an app.

My review

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use for our congregants. ACH giving is best value. Over 60% of giving is done through Kindrid.

Cons: The credit card giving is pricey, but I understand that Kindrid is not at fault.

Overall: Very good. And export of giving records is very convenient.

Capterra-loader

I really enjoy the relationship established with Kindrid

Aug 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: They offer a great value to houses of worship. The user interface is very easy for a new user.

Cons: I personally wish it had an optional kiosk solution.

Overall: Give.church is streamlined on the front, nerdy in the back and friendly to work with.

Kindrid makes giving easy

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software was intuitive, clean, and simple to navigate.

Cons: Nothing. We found the software suitable for our needs.

Overall: Our transition to Kindrid went very smoothly. Resources provided in advance by Kindrid allowed our organization to be prepared and to communicate clearly to our users the changes that would coming. Since moving to Kindrid, our users have not complained about the software and giving has been steady. We consider no news good news.

The experience has been amazing! The staff at Kindrid rocks! They are an awesome group!

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that it is easy to use and very simple to navigate through. It works great with our mobile app and the recent updates to the web portal are really great!

Cons: There are still some backend concerns our finance team has that they are waiting to have resolved and answered. I am not sure of the entire scope of the concerns but I know they can answer them directly.

Treasure Review

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: From the treasurer point of view it is very user friendly.

Cons: I can't say that there is anything I don't like.

Overall: We have been using this for a very long time. It gives people the opportunity to give without writing a check.

A quality way of equipping your church to give!

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I appreciate the ease of use and the professional appearance of the interface for our users.

Cons: I honestly cannot think of any improvements that come to mind at this time.

Overall: It's been incredible. Just yesterday I was on the phone with a friend who is planting a church soon and online giving came up. I highly recommended he look into Kindrid because of how good it has been for us and our church plant!

We have been pleasantly surprised by how easy Kindrid is to use.

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy it is to give through Kindrid. Also the dashboard is extremely user friendly. Whenever I have a question, I log into my account and I can typically find the answer right away. On those occasions where I had a question that wasn't covered among the FAQs on the site, the Kindrid team was easily available via chat and got back to me with an answer very quickly.

Overall: This was our first foray into the text-to-give world. We've been so thoroughly satisfied with Kindrid that there was no need to look any further.

Good Product - but expensive

Aug 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use and fairly user intuitive.

Cons: The monthly costs plus the usage % fees make it more expensive than other options. We will likely switch away in the near future.

I love Kindrid...I have no accounting experience and it's easy to use with great features.

Nov 14, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and quick customer service responses. Really enjoy the webinars that are offered as well...keep those coming!

Overall: Ease of use for our purposes, webinars are welcome and very helpful!

GREAT APP!

Feb 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that it is easy to use and that it is easy for our church members to use! I also really like that Trent and others are easily accessible through the chat button at any moment.

Cons: I wish it connected to our tax software and Quickbooks so that we could streamline. It isn't too difficult to export though.

Overall: Ease of giving.

Easy to use

Aug 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: The software is simple and easy to use.

Cons: I wish there was the capability for users to give online (without having a smartphone) if they want to donate that way. I also would like to see more options of analytical reports that we could run.

Overall: Kindrid is an easy software to use. It's straightforward and simple. The staff is great to work with and gets back to me when I have questions that come up.

Makes tithing very convenient

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: This makes it very easy to tithe. If I can't make it to church on Sunday I don't have to worry because I can tithe immediately as soon as I get paid.

Cons: It doesn't allow you to update your phone number! You can update your email, but not your phone number. So if you get a new number, you have to open up a new account. Which is not cool because you can't see your giving history once you open a new account.

Vendor Response

by Kindrid on August 02, 2018

Hi Cindy! We can merge 2 accounts on our end. Just get in touch with support@txt2give.co and we'll get it taken care of for you.

Great! Easy & efficient!

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I was able to quickly, easily, & efficiently sign up for the software. Support was on top of getting everything completed timely, even during abnormal business hours. We went live in a matter of 5 days from signup and everything was very smooth!

Cons: Having some difficulty with deposits, but seems to be getting better as IT has been working hard to get it fixed and I think they've done a ton to solve the problem.

Overall: Easy reporting!!!!

A great resource for online giving and text-to-give!

Aug 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease at which it can be used within our app and our website

Cons: I wasn't able to sort some of the information the way I wanted to on the back end.

Overall: We have had a great experience with Give.Church! The ease of use and helpfulness of the staff has been incredibly valuable.

Served all of our needs

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The customer support for this company is top notch and on point. The rates for this service is very reasonable and the features are great.

Cons: We simply stopped using it because it did not integrate as well as another service we found

A great tool to engage givers

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: We have seen several new givers as a result of using text giving. It is simple in format and easy to use.

Cons: You can find better rates out there. The rates are reasonable for what you get, but it could be more competitive.

None Kinder than Kindrid!

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, automatic deposits, helpful support.

Cons: No ability to modify a donors donation schedule, however Kindrid is always quick to help with this.

Overall: Both giving and receiving scheduled gifts is easy, automatic deposits are great too!

Completely Satisfied

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and change giving destination in a flash.

Cons: Really don't have any cons yet. We have been using it for over a year and glad we made the switch

Overall: Great!!! QC is always there to help with quick response.

GREAT PRODUCT AND CUSTOMER SERVICE

Aug 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use and assistance in getting everything set up.

Cons: It did not integrate with our accounting software and there was not a separate log-in for our third party accountant.

Overall: Kindrid has been a great benefit to our church. We were given incredible service and a great rate as a church plant even though we were right at the end of the first year when we started. Truly appreciate their partnership.

Kindrid is easy to use and the staff are very helpful with questions and problems.

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use. The sidebar with the menu choices is clear and easy to navigate. The Giving Overview is a nice giving picture of the time frame specified - a quick glance at giving habits.

Cons: There are very few actual reports available. You just basically print the screen that you are needing the information from.

Nothing but excellent - from usability to customer service!

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to maneuver through the different tabs and access the information I need. The found information I did not know was available through this program.

Cons: Have not found it yet but when I do I will contact their outstanding customer service people and I am sure they will show me a better way.

Overall: Information shared with congregation.

Kindrid is Great

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: very easy to use, people in the Church like it.

Cons: as of this moment we have no complaints

Overall: Makes is easy for those who want to make a donation but don't carry cash.

Easy, affordable

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Designations, "action links," download exports

Cons: Limited on-screen sorting options - this may change with upcoming upgrade

Overall: very attentive to customer inquiries

Overall, Kindrid has been great and has helped our church simplify giving.

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It makes giving simple for our church. It's easy to use text to give and online giving. Also, I love that you can designate different things, based on campus, or specific projects you would like to give to.

Cons: The biggest con is that we haven't been able to integrate it as much. We use Brushfire for our event registration, and recently found out that support for a Kindrid/Brushfire integration has ceased. Would love to see more integrations like this, and for this integration to continue.

Kindrid

Aug 08, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: The ability to track giving of givers. And the platform accessibility.

Cons: End of year statements not being accessible.

Other than the fees it has been a great tool for our church.

Feb 13, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of use for the end user. Designations are easily assigned and giving is made easy. It is easy to share links with others and promote giving.

Cons: I feel like there are too many fees from the month to month charge to a percentage of the giving being takes we lose quite a bit.

We have been very happy with kindrid. Giving has gone up significantly since we began text giving

Feb 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We love the ease of giving. How people can pull out their phones and just text an amount and giving is completed.

Never had a problem.

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: User-Friendly! I have always been able to contact someone at customer service via chat. Never had to call in for anything.

Cons: Money holds. I don't like the new change where money is held if my givers use a debit card. Besides that, I love everything about your site.

I really enjoy using the software.

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Being able to disburse the funds when it is convenient. I also like the infographics that appear on the desk top when you log in.

Cons: Having to download the CVS files, convert them into Excel, and then run sums of each column so that I can post the transactions.

Kindrid is easy to use. Support staff have been very helpful when needed.

Feb 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Kindrid's layout is easy to manipulate and use for all the purposes that we use in our church financial software.

Cons: There is a pretty significant lag time between giving and depositing into our account when a person is paying from their bank account.

Since using Kindrid for our online and text giving our giving has gone up significantly

Dec 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We love how user-friendly it is and easy for first-time users. The layout is customizable and took us 10 minutes to get set up! The whole process has been very smooth we highly recommend!

Overall: more people giving online and via text

We were one of the initial clients and it has worked well for us with getting into online giving.

Jan 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: It connects well with Church Community Builder does not need any consistent attention to administrate.

Extremely Fast, Easy & Convienient

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of Use.

Cheap Transaction Fees.

Text to Give.

Amazing Customer Service.

Cons: None. There have been no cons regarding Give.church up to this point!

Overall: More ways to give. All of our giving in one place, instead of having multiple vendors.