# Kindrid Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Kindrid the right Donation Management solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135688/Kindrid/reviews --- Kindrid 4.7 (127) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Kindrid Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews Prince G Computer EngineerComputer Hardware, Self-employedUsed the software for: 6-12 months. “This app makes it more convenient for users who wants to send money from the comfort of their home and it is so user friendly.“ April 30, 2021 VS Vicki S A/RReligious Institutions, 51 - 200 employeesUsed the software for: More than 2 years. “It is not Kindrid's fault, but is it frustrating, A donation by credit card can be refunded immediately..“ June 10, 2021 ## Showing most helpful reviews Showing 1-25 of 127 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jacob P. Finance & Information Systems Director Religious Institutions Used the software for: 2+ years ### "Easy platform that will make a big impact on your digital giving" December 5, 2017 4.0 An immediate increase in giving by adding text-to-give. The giving option has become 12% of our giving. Pros Kindrid is very easy to set up. It typically can be done in under 30 minutes. Its a very affordable platform where you will so a return on the investment very quick. Their customer support are quick to respond to any request and very helpful. Cons We've tried to customize some areas of the system, but have been unsuccessful. For example, we'd like to customize the automated response when a gift is process, but that is nailed down and non-customizable. Our integration with FellowshipOne is also limited and needs to be expanded to feed ACH donations accurately. Review Source Response from Ministry Brands January 22, 2018 Hi there Jacob! Thank you so much for the great review and for trusting us with Hope Fellowship's giving. I'm so glad to hear that you had a positive experience with the KINDRID set up. I'd love to hear more of your thoughts on account customization as well as the limitations you're experiencing with the Fellowship One integration. I'll follow up via email soon! Thanks again, -Alex, KINDRID Team Patricia S. Writer & Designer Non-Profit Organization Management Used the software for: 2+ years ### "A Needed Innovation" April 29, 2019 5.0 Pros Why did it take so long for mobile giving to become a thing? Kindrid is an innovation that finally represents the true generational shift in finance management and giving. Millennials just don't carry cash! (Don't even get stated on checks. What are those?) But it doesn't mean they don't want to give. This text-to-give platform makes it easy for people to give to institutions such as churches, non-profits, and any other kind of benefit fundraiser situation on the go from their phone. It's the needed innovation in a modern landscape and exactly the kind of problem technology should be solving for our everyday lives. Cons Of course we wish everything were automatic, and that's not always the case. There is a one-time setup for first givers that is unavoidable. But the platform does its best to make it as painless as possible through a series of onboarding texts to get your account information and verifications. Overall, it could be worse. And once complete, you never have to do it again (thank goodness). Another possible con is some phone carriers don't allow you to text short codes--but this can be resolved since Kindrid provides a full-length phone number (you just have to get it). Review Source RM Rick M. Senior Pastor Religious Institutions Used the software for: 2+ years ### "Buyers Be Ware!" November 10, 2019 1.0 If I were reviewing this company based on the experience we had with them during the first 3 1/2 years of working with them, I would rate them at 4 Stars - not perfect - but typically able to resolve any problems within a reasonable time frame. If I were reviewing them based on our most recent experiences I would be lamenting the fact that a rating lower than zero stars doesn't exist. Pros We selected Kindrid 3 1/2 years ago, specifically for it's text-to-give feature. The service was simple, safe, and affordable, and worked well for us for 3 1/2 years, until it went south at the beginning of this month. Cons We've just come through our second weekend of not being able to offer a text-to-give option to our members due to a technical glitch on Kindrid's end. We've reached out to rep at Kindrid and he has told us that the best solution he can offer is to give our members a new phone number to use for text-to-give. I've told him this won't work because we already have a one year supply (40,000) of pre-printed giving envelopes on hand that contain the original instructions that Kindrid gave us for text-to-give, which include the same phone number that we've been using for the past 3 1/2 years. The best suggestion rep could offer was to tell our members to not use out text-to-give option and instead to give directly through our giving portal. Here we are entering the holiday season and I need to shop for another provider to meet our text-to-give needs. Review Source Response from Ministry Brands December 2, 2019 Hi Rick! Thank you for your feedback. The Kindrid team exists to serve the church. We believe in generosity and in your local church. Everything we do is to empower your community to experience, understand, and participate deeper in the unique vision of your church. Unfortunately, the text giving issue is at the cell phone carrier level. We have been working to resolve this issue with them and have an alternative method of resolution with shortcode texting availability. We are so sorry you are experiencing this issue, and we have been working diligently to resolve with our text offering partners and wireless carriers. Please contact us; we'd like to talk to you more about our shortcodes. We value your feedback and want to help you with this issue. Terrell K. Creative Director Used the software for: 2+ years ### "Kindrid is a joy to use. Support is very responsive and we have seen a 15% increase in giving." January 23, 2018 5.0 Pros Kindrid has been a joy to use. Customer support is very responsive and we saw a 15% increase in giving after the first year of use. The integration with Church Community Builder was simple to setup and has worked much better than other giving app integrations we have experienced in the past. Cons The only con was getting people on-boarded to the system but Kindrid does offer graphic material as well as a video. The only thing that would have made it better was if there video was a Premiere/After Effects file and was structured in such a way that our video team could have quickly manipulated it to be a better fit to our branding. Review Source Scott C. Senior Manager Used the software for: 2+ years ### "Feature rich, easy to use, responsive and friendly/responsive customer support." November 8, 2017 5.0 Pros It's easy to use, we had text donations up and running and tested in less than an hour. The administrative screens are intuitive, system is very stable and responsive. The customer support team is very friendly, patient and responsive to my questions or support needs. The donor response to the system has been very favorable and widely accepted. I highly recommend this software. Cons There are very few cons in my opinion, everything works well. One con is that we aren't able to use Kindrid in other countries. Review Source John R. Lead Pastor Used the software for: 1-2 years ### "Our church plant uses Kindrid for gifts from both partners and the new congregation." December 5, 2017 5.0 Giving security and ease of use for people wanting to donate to our church. Pros Simplicity with options. I love that Kindrid makes it easy to give. They also have great security for givers and have intelligent options - such as giving directly from your bank account to avoid credit and debit card fees. Another "bonus" is that they communicate well with givers. Recurring gifts always come with a "thank you for giving" email or text to encourage and thank the givers. Finally, I would say that their customer service has been fantastic during the one or two times that we've needed their help. I highly recommend this organization! Cons I haven't run into any significant issues and we've been with Kindrid for about a year and a half. If I had to list something, I would probably say that their new rollout of give.church has generated the need for some explanation to our people that the name change is part of a system-wide upgrade, not a change of companies. Review Source Everett W. Club Facilitator/Graphic Designer Used the software for: 1-2 years ### "Kindrid has made receiving gifts so easy. It's been wonderful!" March 16, 2018 5.0 Pros As a non-profit we have been looking for a way to make it super easy for people to give. We have used fellowship one as a main giving platform and it has worked for longtime givers that get it but for us as a non-profit we desire new givers to have a very simple process if they only one give a one time gift. Kindrid has made that possible. Cons The thing we are really looking for is a platform that is more of an all in one software. So what is a con about the platform isn't necessarily something you guys should should try to be but is an all in one platform for giving, donor management, event registration etc. Review Source Marcus E. NextGen Pastor Religious Institutions Used the software for: 2+ years ### "Fantastic giving solution" June 7, 2018 5.0 Pros Ease of use and customer service is great. We implemented and had a bunch of people jump on and it's only grown. Cons Not a lot not to like. They've upgraded some of their limitations and probably need to add some more to compete with other digital solutions. But for the price, not much to complain about. Review Source Zachary D. Video and Design Specialist Non-Profit Organization Management Used the software for: 2+ years ### "I really enjoy the relationship established with Kindrid" August 24, 2018 4.0 Give.church is streamlined on the front, nerdy in the back and friendly to work with. Pros They offer a great value to houses of worship. The user interface is very easy for a new user. Cons I personally wish it had an optional kiosk solution. Review Source Prince G. Computer Engineer Computer Hardware Used the software for: 6-12 months ### "KINDRID review" April 30, 2021 4.0 Pros This app makes it more convenient for users who wants to send money from the comfort of their home and it is so user friendly. I would recommend people to download this app if they do not have it or if they were having doubts. Cons As far as i have been using this app, I have no complains against it. Review Source VS Vicki S. A/R Religious Institutions Used the software for: 2+ years ### "Text to Give" June 10, 2021 5.0 Kindrid is a wonderful company. If you need help in any way their techs are always helpful and walk you through any thing you need help with. They will do one on one training with you if you want it. Pros It is easy to set up the software . It has multiple features that allow it to be used for more than just regular donations. The ability to set up forms for events is a great asset . They have online training and whenever there are updates they walk you through the new features. Cons Not the software per se but when someone accidentally gives a wrong amount by ACH it takes up to 10 days to be able to refund the money back to the bank account. It is not Kindrid's fault, but is it frustrating, A donation by credit card can be refunded immediately.. Review Source DS Dustin S. Accountant Accounting Used the software for: 2+ years ### "Kindrid/Give.Church has changed the way our givers contribute to our church with great ease" October 24, 2017 5.0 Faster, Simpler, and more Efficient record reporting. Pros The Kindrid software has made our end of the month reconciling so much simpler with the way it syncs with so many avenues of our database system. With our organizations running all contribution records through Shelby Arena, Kindrid has made the importing and communication process very smooth between the two systems. Cons I am not one for typing many bad reviews... But one thing that could be worked on in regards to wrapping up an end of the month giving statement. Once, you have dispersed funds for the month, there are some times where a refund may hit after the end of the month amounts have been closed causing the CSV and XML reports to not reflect the refunds or just cancel out the previous gift. We have had to manually make these corrections before importing the contributions into Shelby Arena. Review Source LH Laura H. Business Administrator Used the software for: 2+ years ### "Kindrid is extremely easy to use. Great customer support. " June 7, 2018 5.0 Pros Kindrid is very easy to use. Any time help is needed they respond quickly and efficiently. Text giving key words are easy to add. Settlement list of deposits is easy to understand and to export as needed. Cons Only con, is I wish there was some type of notification when a new giver needs to be matched. I don't always remember to check and it would great to know when I needed to take care of that. Review Source GB Gary B. Executive Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Great program for online giving" August 27, 2018 5.0 We are a new church that rents from another church. A few times a year we have to meet off campus. With the online option people are able to give, without us having to secure all of their tithes while off site. Pros How easy it makes it for the church and our donors. Not just for tithes but also paying for outings and small groups. Creating designations for different things is a life saver. More and more of our people are taking advantage. Cons If anything, that it seems to only work through text. Even if you use the button provided for your website. That is minor though. Review Source JP Jim P. Executive Pastor Religious Institutions Used the software for: 2+ years ### "Idiot Proof! Anybody can give on this platform." August 27, 2018 5.0 Since we began using give.church our online gifts have steadily increased. We've used designations to target first time givers and it's been great. Consistent upgrades and new features are keeping us on the cutting edge of digital giving in church. Love it! Pros Far and away the easiest user process I've ever used. Cons I honestly have a hard time finding a problem with it. At first they didn't take ACH payments and that was my biggest issue. But they added that option. Review Source MP Marcio P. Teaching Pastor Non-Profit Organization Management Used the software for: 2+ years ### "Using Kindrid" August 24, 2018 5.0 Great and I would definitely recommend it to someone else Pros It's very user friendly. I would definitely recommended it to everyone. Cons You can't use spaces in your sub-categories. For example our church has categories for people to give via text such as: Student Ministry, Young Adults, etc... But when we type it via text or set it up in the admin side we have to type YoungAdults without a space. Review Source JW Jenifer W. Programming and Publications Director Used the software for: 2+ years ### "Choosing Kindrid for text giving was a great decision! " December 14, 2017 5.0 Pros Ease of use for givers. Responsiveness of team when we need help. Constant development to make the product better. Cons I wish there was a way to handle event registration or product purchases with Kindrid but totally understand it's not their focus. I just wish I could find a software that was as great as Kindrid for events and merch. :) Review Source JG Joli G. Treasurer Used the software for: 1-2 years ### "Super convenient and easy to use!" February 16, 2018 5.0 Pros Kindrid allows me and other members of our church to easily tithe at any time without having to remember to bring cash or a check! In society's growing reliance on technological advances, Kindrid encourages faithful giving through ease of access continued success. Cons My only con would be the ability to generate information on the website. I am an account administrator and the church treasurer and it is slightly inconvenient to find totals for individual givers within a specific time period. I have to export the data to an excel spreadsheet in order to see totals. Review Source TS Troy S. President Used the software for: 2+ years ### "Easy to use and great customer service" May 3, 2018 5.0 Pros This product is easy to use simply to explain to people to use and we've never had any issues with the software or the customer service has always been a pleasure to use this software. Review Source CG Charisa G. Adjunct Professor Higher Education Used the software for: 1-2 years ### "Kindrid for Church Tithing " March 15, 2019 4.0 Overall, since our church has switched to using Kindrid for giving, I have had a much easier time paying and tracking those payments for my monthly and occasional donations and tithe. Pros Kindrid makes it easy to tithe and donate to my church. It enables several categories that allow me to designate my donation to tithe, offering, missions, and other church operations. I appreciate that I can choose to pick a one-time or recurring gift. For example, I participate in both a monthly gift for our church's building project and for my tithe, I am able to change it depending on my income for the month. I appreciate the ease of using either my debit card or directly transferring from my bank account. Cons The only downside for the software is that there is a fee for card services. As a user, you have the option to pay this fee so that the church doesn't incur those costs. Review Source AM Andy M. Lead pastor Used the software for: 1-2 years ### "Easy steps for our church to start giving online immediately. " June 15, 2018 5.0 Pros Kindrid makes it very easy to onboard. With he texting our givers, it reminds people what exactly they are giving. Also big plus kindrid now works with planning center! Cons I would like to see the exact date someone stopped/started automated giving. This would allow us to better forecast trends month to month. Review Source EH Elke H. Treasurer Religious Institutions Used the software for: 2+ years ### "Our experience with Kindrid has been good." December 13, 2017 5.0 Pros The site is easy to use, with an attractive and appealing look. We get decent reports that help us each week and month. Cons We cannot choose what we wish to deposit based on dates. This feature should be considered as it helps with monthly and yearly breakdowns. I personally hate sitting at the computer at midnight on New Years' Eve, waiting to press the button so we don't get a stray person giving in the new year before we clear out the previous year. Review Source KM Kevin M. Lead Pastor Religious Institutions Used the software for: 1-2 years ### "Easy, streamlined, and makes giving SUPER simple and accessible!" August 24, 2018 5.0 Fantastic. Great customer service, easy to use product, affordable pricing, great up-to-date options. Pros It's super simple, clean, and very easy to use - even for the most computer/tech illiterate. Cons We'd like a little bit more ability to customize/tweak design. Review Source EH Evelyn H. bookkeeper Religious Institutions Used the software for: 1-2 years ### "Easy for congregation to set up for their donations. Easy reports." August 29, 2018 5.0 Kindrid support is always available to help. Have had a couple of questions and the chat window is convenient. Pros Simple reports to upload with tailored donation labels. Cons That it takes a couple of days to submit for payment. Review Source Lawson A. Director of Children and Family Ministry Used the software for: 1-2 years ### "Our church has loved partnering with Kindrid. It has made mobile giving so much easier!" May 2, 2018 5.0 text to give is awesome. I use it personally to give to my church. Pros I love the text to give option that Kindrid allows. I use it on a monthly basis and have never had a single issue with this feature! Cons There is not a lot of cons to kindrid. They integrate fairly well with our website as well as our church app. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.