--- title: "Flex Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Flex Software - reviews, pricing plans, popular comparisons to other Rental products and more." source_url: "https://www.capterra.com/p/135722/Flex/" page_type: "product" language: "en" --- # Flex Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Flex ## What is Flex? Powerful inventory management solution for forward-thinking enterprises that need optimize their inventory tracking, sales, warehouse operations, and rentals. Flex Rental Solutions comes with powerful tools for modeling inventory the way you use it, supporting virtual items, racks, and road cases. Flex features contact management, financial management with QuickBooks TM integration, crew management, barcode scanner support, intuitive search abilities, drag-and-drop functionality & more. ## What is Flex used for? [Equipment Rental](https://www.capterra.com/equipment-rental-software/)[Rental](https://www.capterra.com/rental-software/)[Event Rental](https://www.capterra.com/event-rental-software/) Overall rating Based on 137 user reviews Reviews sentiment Positive 74% Neutral 20% Negative 5% Pros & cons Comprehensive inventory tracking tools Consistently slow system performance Starting price $435 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Flex alternatives Highest Rated [4.8 (1,180)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (34)](https://www.capterra.com/p/104749/ADVANTAGE/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (2,232)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (23)](https://www.capterra.com/p/83509/FocalPoint-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135722/Flex/alternatives/) ## FAQs about Flex Overview ### What problems does Flex solve? Flex solves scattered inventory tracking, unclear equipment availability, and disconnected rental workflows by centralizing assets, maintenance, quotes, pull sheets, purchase orders, and returns in one system. Rental operations, warehouse teams, project managers, and live event production companies use it to spot shortages fast, track gear locations, and reduce manual coordination. Answer based on 49 reviews Overview ### Which roles and teams benefit most from Flex? Flex is most used by project managers, operations and production teams, warehouse managers, and business leaders. These roles rely on it to coordinate jobs, track production progress, manage inventory and shop-floor activity, and keep office, financial, and executive stakeholders aligned on schedules, costs, and operational performance. Answer based on 135 reviews Overview ### What company size and specific industries is Flex built for? Flex is designed for businesses in Pro AV, touring, corporate events, production, equipment rental, party rental, theatrical, concert, and church operations, with a strong fit for companies in the rental industry that manage specialized inventory needs. Features and Usability ### What are the key features of Flex? Flex includes core rental operations features like inventory management, inventory tracking, quote building, and quote and invoice management. Differentiating capabilities include workflow-driven pull sheets, maintenance tracking, barcode scanning, custom reports, and QuickBooks integration, with customization options that let teams adapt documents, fields, and processes to their workflow. Answer based on 49 reviews Limitations ### Does Flex have bugs or performance issues? Flex shows recurring stability and speed problems that many teams find hard to ignore. Rental businesses and warehouse users often mention slow loading, browser-related issues, random logouts, freezes, and inconsistent behavior in inventory or scheduling, though some companies say the system remains workable once configured and supported properly. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does Flex integrate with? Flex integrates with Mango Voice, Google Calendar, and QuickBooks Online Advanced. Reviewer mentions specifically confirm Mango Voice, while the official catalog also lists Google Calendar for scheduling and QuickBooks Online Advanced for accounting workflows. These are the third-party platforms identified for Flex in the available data. Answer based on 10 reviews Getting Started and Support ### How easy is it to onboard and train a team on Flex? Flex is fairly easy for most team members to pick up, especially for basic inventory and order workflows. Training is available through live online sessions, webinars, documentation, and videos. Reviewers say nontechnical users learn day-to-day tasks quickly, while admins and teams using advanced features, integrations, or custom workflows usually need more time. Answer based on 18 reviews Getting Started and Support ### What customer support options does Flex offer, and how do users rate the experience? Flex offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as helpful, patient, and quick to respond, with forums and tutorials adding useful guidance. Some users, however, report slow troubleshooting, too many follow-up questions, and inconsistent help with bugs or specialized reporting needs. Answer based on 18 reviews Features and Usability ### How easy is Flex to use day to day? Flex covers a lot of daily workflow, but the interface feels mixed for everyday use. Many rental and production teams like the visibility into jobs, quotes, inventory, and history, while some users find menus crowded, settings hard to locate, and the overall design less intuitive for new staff. Answer based on 36 reviews ## Pros and Cons Comprehensive inventory tracking tools 81% positive reviews out of 31 Most reviewers describe inventory management as thorough, making tracking, organizing, and updating stock straightforward and efficient. Consistently slow system performance 89% negative reviews out of 28 Most users report performance and speed issues, frequently experiencing slow load times, lag, and system freezes. ## Features AI summary Based on 1,334 Rental reviews Capterra reviewers highlight these as the features buyers value most when choosing rental software: - **Online Booking** (**69%** of reviewers rated this feature as critical) - **Order Management** (**59%**) - **Reservations Management** (**64%**) Flex includes **Order Management**, giving businesses a way to track rental orders and keep day-to-day operations organized. However, it does not offer **Online Booking** or **Reservations Management**. Instead, it provides **Inventory Management** (**56%**) and **Scheduling** (**55%**), which still cover important operational needs. These features help businesses keep equipment availability up to date, plan rental timelines more accurately, and manage resources efficiently, helping teams stay organized and reduce booking conflicts. Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Inventory Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Maintenance Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Quotes/Estimates 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Reporting/Analytics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Flex 25 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Management: Manage contact details and communication with clients - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Recurring Rentals: Designed to support renewals for recurring customers - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Short/Long Term Rental: Length of rental - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 3.9 (134) 3.9 Based on 134 reviews ## Pricing Value for money 4.1 (127) Free Trial [View pricing plan details](https://www.capterra.com/p/135722/Flex/pricing/) Basic $435.00 Per Feature,Per Month Value for money 4.1 (127) 4.1 Based on 127 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (129) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (129) 4.0 Based on 129 reviews ## User reviews Overall rating 4.0 Based on 137 reviews Filter by rating 5(46) 4(56) 3(28) 2(4) 1(3) Mentioned topic Sorted by most recent St Charles R. Leasing Professional Real Estate ### "Win-Win giving Work Life Balance" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 7, 2025 overall was a good experience, a win-win for everyone was able to have payment on account and balance work and life when in a pinch. Pros Gives opportunity for life to not take over living, especially things get tight and you need a quick solution to help make lemonade. Cons First time using app given debit card information - unable to use routing and account number and takes a while to actually get set up. Alternatives considered [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Reasons for choosing Flex My company actually used it so I tried but they did give the option for routing number and account number so I may use them next as I pay additional fee 4% when using a debit card. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BW Brian W. Inventory and Asset Manager Entertainment ### "Flex Rental Solutions is the Flexible option" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 23, 2025 Pros The ability to customize to fit our workflow for our specific needs as a company. Cons There are still features being worked out and there are times where things don't work exactly how they should. These issues usually get resolved in a reasonable amount of time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Lori M. Office Coordinator Medical Practice ### "Easy, only the real essentials." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2022 Customer service has been amazing. All in all, I would recommend this 100 times over. Pros It is incredibly intuitive. The seem to really understand the workflow in a dental practice. I also love that every time that I even think of some feature that I could request, a free update magically appears for that feature. I do believe that they really pay attention to their customers suggestions and needs. Cons I would like to eventually see the flex communicator (different from the regular flex app) work a little more integrated with Open Dental Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Ellis S. Owner Health, Wellness and Fitness ### "Love This Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 4, 2022 Pros It has all the features I needed for patient communication we needed in an easy interface. Cons It lacks a few integrations of other services. Switched from [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/) I liked the interface better Alternatives considered [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/) Reasons for choosing Flex I liked the interface better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Jessika F. Homecare aide Hospital & Health Care ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2021 I’ve had a great experience with this product it’s so easy and simple Pros Easy to use and manage, affordable pricing, great customer support would definitely recommend this product Cons I have no problems with this product so nothing to dislike! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Andrew L. Lighting Tech Entertainment ### "So Many Bugs" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 December 7, 2020 Lame as hell. Use Current. Pros It works sort of. But it will drive you nuts. Cons The software is not intuitive, makes you do things by hand 4094275982792 different times, and then still not work right. The Java based platform is slow and dated. These many bugs and issues simply arent addressed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2021 Andrew, Thank you for your feedback! We appreciate it, critical or otherwise! For us, improving the features and usability of Flex5 is mission critical, and we're committed to listening to our customers first when it comes to changes and updates. Last year we debuted Flex5, opening access for all active users- since then, we've implemented updates and changes on a regular basis with overview webinars and communication to help users get the best experience possible, and the most out of the tools we provide. We've improved our new user experience, with 4 hours of free training provided to all new users to help them hit the ground running, with their systems configured to meet their needs faster than ever. We understand if you're having difficulty, and we're here to help! We would love to hear from you again to discuss your experience and to talk through Flex, at your own pace. Just email Support@FlexRentalSolutions.com and we'll work with you to meet your needs and address your concerns. Benjamin L. Technical Operations Manager Events Services ### "Flexible and Powerful" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 22, 2020 You will get out of Flex what you put into it. With Flex 5 (HMTL) in open beta now: the future looks bright for the platform. As my companies Technical Operations Director: I use Flex daily to track our inventory per project. It's been a powerful tool and a mainstay for us. Pros Flex is, as the name suggests, highly flexible: it adapts to your needs from an inventory management perspective. Tracking projects, inventory, and maintenance are a breeze. Cons The migration to HTML from Flash has taken significantly longer than originally projected. Using Flash has significantly slowed down reaction times through the program and often results in some irritating bugs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 24, 2020 Thanks, Benjamin, for leaving us a review. We're so glad you have found Flex customizable and able to adapt to your unique needs. We are so excited for Flex5 and where it's going and we're happy that you're along for the ride. We can't wait to show you more! AW Ariane W. Project Manager Non-Profit Organization Management ### "Good for event budgeting" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 12, 2020 I used a trial software a while ago at a previous job. Pros I mostly used the quote building feature, which was very helpful in working with the budget. The interface is nice and it's easy to use. I would also be interested in the inventory tracking, but that part wasn't in my job scope. Cons Nothing. It was good to use but it wasn't on me to pick new software for the company. I'd try it again in the future. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 22, 2020 Hi Ariane! Thank you for trying Flex and for leaving us a review on Capterra. Our drag-and-drop Quote builder is definitely robust and user friendly. We hope you'll consider using Flex again in the future. WA Wyatt A. System Admin Events Services ### "Dated and over complicated" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 17, 2020 Pros Plenty of features. Lots of documentation to help use the software Cons Runs on flash which is terrible in 2020. Incredibly slow. Unhelpful support team. Every feature is so buried that it becomes impractical to use. Needs to focus on user experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director of Events Events Services ### "Solid solution for AV rental companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 18, 2019 Great overall solution for AV rental companies with multiple locations/warehouses. Full service for lifecycle of a project (from quotation to invoicing/ shipping) Pros Flex takes a bit of time to get used to it (the interface), but once you familiarize yourself with daily workflow, it's features and functionality are pretty exceptional for rental AV companies. Smooth flow between quote creation, confirmation, packing list and invoicing between team members. Cons Their mobile support for a few years was poor (only an iPad application). More recently, an iPhone iOS version has become available which is very useful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135722/Flex/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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