Who Uses This Software?

Pro AV, Touring, Corporate Events, Production, Equipment Rental, Party Rental, Theatrical, Concert, Churches, and more. We excel at meeting the unique inventory needs of the rental industry.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $270.00/month
    See pricing details
  • Pricing Details
    Priced by warehouse with unlimited users.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Flex Rental Solutions
  • www.flexrentalsolutions.com/
  • Founded 2009
  • United States

About Flex

Flex Rental Solutions provides web-based, customizable rental management software for small business and enterprise customers alike. Flex works with most operating systems and browsers. Flex provides powerful tools for modeling inventory the way you use it, supporting virtual items, racks, and road cases. Flex offers contact management, financial management with QuickBooks TM integration, crew management, barcode scanner support, intuitive search abilities, drag-and-drop functionality & more.


Flex Features

  • Contract Management
  • Inspection Management
  • Inventory Management
  • Late Fee Calculation
  • Maintenance Management
  • Multi-Location
  • Online Booking
  • Rate Management
  • Recurring Rentals
  • Reservations Management
  • Scheduling
  • Short / Long Term Rental

Flex Reviews

Can't beat these features at this price point!

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: -Easy to start using.
-It's in the cloud giving you access to all your information from anywhere.
-Scanning is easy.
-Manages both the financial and the logistical processes of a job.
-The price is right compared to a lot of the competition.

Cons: -Currently Flash based, but HTML5 is coming soon as per the time of this post.

Overall: I've used Flex with 2 different companies and have managed the system for both of those companies. The features and functionality can't be beat for the price. It's extremely easy to start using the basic functions and also offers more extensive functionality for the companies that choose to implement them. At it's core, Flex is a rental inventory management software, but it's workflow includes financial functionality too keeping your from bouncing between multiple softwares. Quotes, Invoices, PO's, Pull Sheets, Manifests, Cross-rental PO's, Crew Lists, etc. are all linked together per job handing off information for less time doing data entry. Scanning is simple and extremely easy to begin utilizing as a company. Some of the other functions Flex offers includes maintenance logs, ROI reporting, contact management, QuickBooks integration, file management, sales forecasting, decommissioning, containers (items inside of items), barcode generation, and more.

Recommendations to other buyers: They have a free trial period. Try it out and see what you think for yourself.

Vendor Response

by Flex Rental Solutions on September 09, 2016

Aaron, thanks for the detailed review! We are indeed working on HTML5 - if you'll be at LDI this year, you'll be able to see a demo! We're proud of how far Flex has come since the company started a handful of years ago, and work every day to make Flex by people who know the industry, for people who work every day in the industry. Thanks again!

Flex has been a great piece of software for our company

Aug 11, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: you can customize it for the most part to your own needs, and you can utilize flex to how it best suits you and to what level you are using it

Cons: Prepping, when you have packages built with Non serialized items it makes very difficult to prep properly when you have to go find where that item got prepped to

Overall: Flex has been great, we have been taking steps into utilizing flex more and more. it has been for the most part mostly positive and things have been pulling together quite well for us.

Recommendations to other buyers: Tech support get pretty frustrating when its done mostly via email

Vendor Response

by Flex Rental Solutions on August 18, 2016

Thanks for the review, Tony. We appreciate the comments on how you can customize Flex to your needs and are glad to read that Flex has been helpful for your company. You are welcome to call into our tech team at 801-420-1706 x2. If techs are on the phone and you get directed to voicemail, please leave a voicemail, and we can call you back. Thanks again for the review, we appreciate it!

Industry standard, but needs some love

Aug 09, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It has a full feature set and is purpose built to fit the needs of our business.

Cons: Flash, in 2016.... Seriously. Mega lag with scanning and hangs on 5% of barcode scans. 1/20 scans requires click in the 'processing' box or a full refresh of the browser.

Overall: It has all of the quoting, invoicing, inventory management that a production company could use. Fusing flash in 2016 is a little insane, but hopefully Flex 5 is released shortly.

Recommendations to other buyers: It truly is the best option, but the lag/error/flash drives us all a little insane.

Vendor Response

by Flex Rental Solutions on August 11, 2016

Hi Jordan, Thanks for your review and for letting us know about your scanning issue. That is certainly not common and definitely something we want to resolve. Randy connected with you yesterday and provided some recommendations to help with that, and after talking with you today, it sounds like things are as they should be without those lags. We are always happy to help resolve issues when they arise - please do not hesitate to reach out to us at support@flexrentalsolutions.com or 801-420-1706 x 2 for assistance. Thanks again for the review. We're excited with you to show V1 of Flex 5 (HTML5) soon! Stay tuned :)

Best Rental we have used to date

Jan 26, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Easy to use. completely customizable platform.

Cons: Like all software its garbage in, garbage out so lots of front end entry to get the results you want but well worth it.

Comments: We have used 2 other systems in the last 25 years and nothing compares to Flex. Because its so user definable you can customize just about everything in the system. We would highly recommend this system.

Vendor Response

by Flex Rental Solutions on April 01, 2016

Dave, We appreciate you and AVP Nationwide as a customer, and thank you for your awesome review of Flex! It's true, taking the time on the front end to enter data effectively does set customers up for success.

This is really becoming the industry standard.

Jan 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: You really do have a lot of Flexibility with this software. There are a lot of configuration options and they offer a free 30 day trial. The updates come out regularly and it gets better every month. The Webinars are really cool. It seems that they take the most common support requests and then do one based on that.

Cons: Flash and not HTML5. But they are working on it at full speed I am told to get it converted.

Vendor Response

by Flex Rental Solutions on April 01, 2016

Thanks for the review, Beau! We are indeed working on HTML5. We offer a 60 day free trial these days. :)

Purpose built A/V solution

Sep 14, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Incredible platform for us. Whenever we think "This would be a nice feature", it takes us about 60 seconds to realize that it's already baked into Flex. It really is the only solution for any production company that does over 150 events a year. There is no other platform that comes close to the same feature set, especially for the price.

Cons: Flash? Really? It's 2015! They need to get this converted to HTML 5 already.

Con: Slightly front loaded time investment to learn their workflow.

Vendor Response

by Flex Rental Solutions on September 15, 2015

Awesome, thanks so much Jordan for the kind words. We are working on HTML5 for our UI and are excited to transition away from Flash, too.