# Flex Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Flex Software - reviews, pricing plans, popular comparisons to other Rental products and more.

Source: https://www.capterra.com/p/135722/Zoho-Campaigns

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# 

 Flex Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Flex

## What is Flex?

Powerful inventory management solution for forward-thinking enterprises that need optimize their inventory tracking, sales, warehouse operations, and rentals. Flex Rental Solutions comes with powerful tools for modeling inventory the way you use it, supporting virtual items, racks, and road cases. Flex features contact management, financial management with QuickBooks TM integration, crew management, barcode scanner support, intuitive search abilities, drag-and-drop functionality & more.

## What is Flex used for?

[Equipment Rental](https://www.capterra.com/equipment-rental-software/)[Rental](https://www.capterra.com/rental-software/)[Event Rental](https://www.capterra.com/event-rental-software/)

Overall rating

Based on 137 user reviews

Reviews sentiment

Positive

74%

Neutral

20%

Negative

5%

Pros & cons

Comprehensive inventory tracking platform

Consistently slow system response

Starting price

$435

Per Feature, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

## Flex alternatives

Highest Rated

[4.8 (1,124)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting price

$29.00

Per User, Per Month

[4.8 (59)](https://www.capterra.com/p/181841/TapGoods-PRO/reviews/)

Starting price

$19.00

Per User, Per Month

[4.5 (34)](https://www.capterra.com/p/104749/ADVANTAGE/reviews/)

Starting price

Contact vendor for pricing

[4.8 (22)](https://www.capterra.com/p/151311/QuickCount-Inventory-Tracker/reviews/)

Starting price

$99.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/135722/Flex/alternatives/)

## Pros and Cons

Comprehensive inventory tracking platform

81% positive reviews out of 31

Most reviewers describe inventory management as highly organized, scalable, and easy for tracking assets and maintenance.

Consistently slow system response

89% negative reviews out of 28

Most users report performance and speed issues, with frequent lag, slow loading, and productivity delays.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Maintenance Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage, maintain and track the performance of assets and equipment

Quotes/Estimates

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Reporting/Analytics

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Barcoding/RFID

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Billing & Invoicing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Flex 25 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Manage contact details and communication with clients

Track, store, and access client contracts or licenses

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Track and manage inventory levels to maintain proper supply

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Designed to support renewals for recurring customers

Streamline, automate and manage the rental of properties, facilities, assets, or equipment

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Length of rental

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

3.9 (134)

3.9

Based on 134 reviews

## Pricing

Value for money

4.1 (127)

Free Trial

[View pricing plan details](https://www.capterra.com/p/135722/Flex/pricing/)

Basic

$435.00

Per Feature,Per Month

Value for money

4.1 (127)

4.1

Based on 127 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (129)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (129)

4.0

Based on 129 reviews

## User reviews

Overall rating

4.0

Based on 137 reviews

Filter by rating

5(46)

4(56)

3(28)

2(4)

1(3)

Mentioned topic

Sorted by most recent

St Charles R.

Leasing Professional

Real Estate

### "Win-Win giving Work Life Balance"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 7, 2025

overall was a good experience, a win-win for everyone was able to have payment on account and balance work and life when in a pinch.

Pros

Gives opportunity for life to not take over living, especially things get tight and you need a quick solution to help make lemonade.

Cons

First time using app given debit card information - unable to use routing and account number and takes a while to actually get set up.

Alternatives considered

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)

Reasons for choosing Flex

My company actually used it so I tried but they did give the option for routing number and account number so I may use them next as I pay additional fee 4% when using a debit card.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BW

Brian W.

Inventory and Asset Manager

Entertainment

### "Flex Rental Solutions is the Flexible option"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 23, 2025

Pros

The ability to customize to fit our workflow for our specific needs as a company.

Cons

There are still features being worked out and there are times where things don't work exactly how they should. These issues usually get resolved in a reasonable amount of time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lori M.

Office Coordinator

Medical Practice

### "Easy, only the real essentials."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2022

Customer service has been amazing. All in all, I would recommend this 100 times over.

Pros

It is incredibly intuitive. The seem to really understand the workflow in a dental practice. I also love that every time that I even think of some feature that I could request, a free update magically appears for that feature. I do believe that they really pay attention to their customers suggestions and needs.

Cons

I would like to eventually see the flex communicator (different from the regular flex app) work a little more integrated with Open Dental

Alternatives considered

[Weave](https://www.capterra.com/p/141842/Weave/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Ellis S.

Owner

Health, Wellness and Fitness

### "Love This Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 4, 2022

Pros

It has all the features I needed for patient communication we needed in an easy interface.

Cons

It lacks a few integrations of other services.

Switched from

[Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/)

I liked the interface better

Alternatives considered

[Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/)

Reasons for choosing Flex

I liked the interface better

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

Jessika F.

Homecare aide

Hospital & Health Care

### "Great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2021

I’ve had a great experience with this product it’s so easy and simple

Pros

Easy to use and manage, affordable pricing, great customer support would definitely recommend this product

Cons

I have no problems with this product so nothing to dislike!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Andrew L.

Lighting Tech

Entertainment

### "So Many Bugs"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

December 7, 2020

Lame as hell. Use Current.

Pros

It works sort of. But it will drive you nuts.

Cons

The software is not intuitive, makes you do things by hand 4094275982792 different times, and then still not work right. The Java based platform is slow and dated. These many bugs and issues simply arent addressed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2021

Andrew, Thank you for your feedback! We appreciate it, critical or otherwise! For us, improving the features and usability of Flex5 is mission critical, and we're committed to listening to our customers first when it comes to changes and updates. Last year we debuted Flex5, opening access for all active users- since then, we've implemented updates and changes on a regular basis with overview webinars and communication to help users get the best experience possible, and the most out of the tools we provide. We've improved our new user experience, with 4 hours of free training provided to all new users to help them hit the ground running, with their systems configured to meet their needs faster than ever. We understand if you're having difficulty, and we're here to help! We would love to hear from you again to discuss your experience and to talk through Flex, at your own pace. Just email Support@FlexRentalSolutions.com and we'll work with you to meet your needs and address your concerns.

Benjamin L.

Technical Operations Manager

Events Services

### "Flexible and Powerful"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 22, 2020

You will get out of Flex what you put into it. With Flex 5 (HMTL) in open beta now: the future looks bright for the platform. As my companies Technical Operations Director: I use Flex daily to track our inventory per project. It's been a powerful tool and a mainstay for us.

Pros

Flex is, as the name suggests, highly flexible: it adapts to your needs from an inventory management perspective. Tracking projects, inventory, and maintenance are a breeze.

Cons

The migration to HTML from Flash has taken significantly longer than originally projected. Using Flash has significantly slowed down reaction times through the program and often results in some irritating bugs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 24, 2020

Thanks, Benjamin, for leaving us a review. We're so glad you have found Flex customizable and able to adapt to your unique needs. We are so excited for Flex5 and where it's going and we're happy that you're along for the ride. We can't wait to show you more!

AW

Ariane W.

Project Manager

Non-Profit Organization Management

### "Good for event budgeting"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 12, 2020

I used a trial software a while ago at a previous job.

Pros

I mostly used the quote building feature, which was very helpful in working with the budget. The interface is nice and it's easy to use. I would also be interested in the inventory tracking, but that part wasn't in my job scope.

Cons

Nothing. It was good to use but it wasn't on me to pick new software for the company. I'd try it again in the future.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 22, 2020

Hi Ariane! Thank you for trying Flex and for leaving us a review on Capterra. Our drag-and-drop Quote builder is definitely robust and user friendly. We hope you'll consider using Flex again in the future.

WA

Wyatt A.

System Admin

Events Services

### "Dated and over complicated"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

February 17, 2020

Pros

Plenty of features. Lots of documentation to help use the software

Cons

Runs on flash which is terrible in 2020. Incredibly slow. Unhelpful support team. Every feature is so buried that it becomes impractical to use. Needs to focus on user experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Events

Events Services

### "Solid solution for AV rental companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 18, 2019

Great overall solution for AV rental companies with multiple locations/warehouses. Full service for lifecycle of a project (from quotation to invoicing/ shipping)

Pros

Flex takes a bit of time to get used to it (the interface), but once you familiarize yourself with daily workflow, it's features and functionality are pretty exceptional for rental AV companies. Smooth flow between quote creation, confirmation, packing list and invoicing between team members.

Cons

Their mobile support for a few years was poor (only an iPad application). More recently, an iPhone iOS version has become available which is very useful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/135722/Flex/reviews/)

Popular comparisons

[Booqable vs Flex](https://www.capterra.com/compare/135722-138689/Flex-vs-Booqable)[Rentman vs Flex](https://www.capterra.com/compare/135722-144616/Flex-vs-Rentman)[Current RMS vs Flex](https://www.capterra.com/compare/135722-142401/Flex-vs-Current-RMS)[Point of Rental Software vs Flex](https://www.capterra.com/compare/29074-135722/Point-of-Rental-Software-vs-Flex)[Bouncy Castle Network vs Flex](https://www.capterra.com/compare/135722-181758/Flex-vs-Bouncy-Castle-Network)

[EZRentOut vs Flex](https://www.capterra.com/compare/134914-135722/EZRentOut-vs-Flex)[Buildium vs Flex](https://www.capterra.com/compare/47428-135722/Buildium-Property-Management-Software-vs-Flex)[Goodshuffle Pro vs Flex](https://www.capterra.com/compare/135722-167364/Flex-vs-Goodshuffle-Pro)[Twice Commerce vs Flex](https://www.capterra.com/compare/135722-187639/Flex-vs-TwiceCommerce) 

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