# Responster Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Responster the right Survey solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135728/Bitrix24/reviews --- Responster 4.4 (9) [View alternatives](https://www.capterra.com/p/135728/Responster/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Responster Ease of use 4.8 Customer Service 4.3 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Keno O. Founder and Director Internet Used the software for: I used a free trial ### "Amazing product" September 14, 2018 5.0 Using Responster for a personal survey, I am getting a high level of responses showing how easy the survey tool is to use (for the end user). Also great feedback on the design of the survey, which of course is down to the Responster team!. Thanks for making me look very good indeed. Pros The free version still has loads of functionality and was perfect for my needs. The design interface was so easy to use. It looks great on all devices Loved the unlimited questions, unlimited responses and unlimited links... really useful Kudos to the developers and team. Its definitely the best free survey tool out there. PS: I did not need the support team, but if I did, I am sure they would have been amazing. Cons Nothing yet, its my first survey. If I come across any glitches, I will contact the team Review Source Response from Responster September 21, 2018 Hey Keno! I'm happy to hear that you like Responster. Just reach out at any time if there's anything we can help you with :) VC Valentina C. Events Pharmaceuticals Used the software for: Less than 6 months ### "Best App for survey - Great functionality and unbeatable customer service!" November 15, 2018 5.0 Great experience, great product and amazing team behind the app ready to help and work with you. I would certainly resue the app again! Thanks! Pros The design interface is easy to use, intuitive and absolutely great! After a few minutes, you are ready to create your survey. The free version still has lots of functionality and was perfect for my needs. The app looks great on all devices. Mobile - iPad friendly. Loved how easy it was to personalize the look of my questions and how everything is quick and easy to implement/change. Special Kudos to the developers and customer care team. They are super responsive and available to help you both on the chat or on the phone! Cons No Cons. App is great and you have all the functionalities that you may need to create a good survey Review Source BS Bryan S. HD Hospital & Health Care Used the software for: 1-2 years ### "Responster - Thumbs up" September 19, 2024 4.0 Over Responster is a good product that give us the option to send surveys. Pros Responster is a great survey option. Easy to use and setup Cons limited adminstration, you can either be an admin or a viewer. Review Source TK Timo K. Used the software for: ### "Worth for the money" February 28, 2016 5.0 Extremely easy to create different kidnd of forms. Small business can manage with free version but I would still recommend to go to PRO version with only 19$/month as it gives more possibilities as example to create surveys with logic answers. Great customer service as they give answers to your questions extemely fast and really listens to improvement suggestions. PROs + customer service + survey embedding possibilities (email, website, social media, QR-code etc.) + Responster app for offline use + price + easy to use + lot of question possibilities CONs - No custom languge (some info is shown only in English or Swedish) - Android use (locking the part of the screen for "Kiosk-mode" without 3rd part apps. However this is not Responsters fault) Overall extremely useful for customer surveys! Review Source Response from Responster March 4, 2016 Thanks for the thorough review, Timo! We're happy to have you onboard :) VR Verified Reviewer trainee technical analyst Used the software for: Less than 6 months ### "Its a decent tool with basic features. " March 23, 2018 4.0 Pros The creation of workspace and adding multiple users to multiple workspaces was the best feature. Working together as a team seemed easier via this tool. Cons On adding new workspaces it logged me out every time which was kind of annoying. Cant really figure out if it was a bug or their functionality. Review Source NE Noel E. Scrum Master Used the software for: ### "Great!" February 25, 2016 4.0 I signed up because of the price (free), the compatibility with \*everything\*, and the ease of use. Also it looks great with very little effort on my part. Great communication with customers as well. I would really love it if they added a "vote" option for ideas or suggestions similar to UserVoice or GetSatisfaction, albeit in a smaller more compact implementation to fit within a survey. Review Source Response from Responster February 26, 2016 Hey Noel! Thanks for taking the time to leave us a review, we appreciate it! We've got several new question types in the works right now, and will take your suggestion into consideration :) Best, - Responster GK George K. Marketer Used the software for: ### "Responster is the definite tool for surveys and questionnaires" March 29, 2016 5.0 Responster has an unmatched UI and offers the ultimate user experience. It outranks all the other available tools by far and the amazing news is that it is free! You can create a survey in no time. It offers a huge variety of question options and forms and you can even change the background theme and add your business' logo. The SaaS dashboard is neatly designed and offers absolute ease of use. it earns my highest recommendation. Review Source Response from Responster March 29, 2016 Thank you for the glowing review! We pride ourselves on UX and know that it's one of the main things we get positive feedback on. Cheers for using Responster, George! EM Eboná M. Used the software for: ### "Easy to use on mobile and PC." February 24, 2016 4.0 There's is a lot of dragging and dropping which can get tedious, but the attractive interface and overall experience makes it super easy for you to create a one-of-a-kind survey. I was able to create a customized 10 question survey in under 10 minutes! Review Source Response from Responster February 24, 2016 Thanks for the feedback Eboná - If you want a question to go straight to the end of your survey, don't forget that you can also just click the question blocks to instantly do this if you don't want to drag them :) We'll be sure to make this clear to users going forward! Best, The Responster Team VR Verified Reviewer Software Quality Assurance Engineer Used the software for: Less than 6 months ### "love it for quick team surveys." March 26, 2018 4.0 Got to make certain quick surveys. Pros Love it for quick team surveys, the clean visual style is a pleasure to the eyes.Free service is also good. Cons Customer service is not the best and they focus more on style and looks. If little help is required from customer service it will work for you. Review Source Similar Products Featured