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Accept online payments via Pay Now buttons on invoices, reminders and statements. Customers click to enter a payment portal where they can VIEW, DOWNLOAD, QUERY and PAY invoices. Make multiple or part payments with Visa, AMEX, MasterCard. Auto-surcharge fees.
Provider
ezyCollect
Located In
Australia
Foundation
2015
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Live Online, Videos, Webinars
Support
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base
ezyCollect is purpose-built for growing small and medium enterprises focussed on efficiency and cash flow.
Content Source: ezyCollect
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ezyCollect Reviews
Pros
Brilliant automation and integration between accounting software and Ezycollect.
Ezycollect is so user friendly and the team behind the scenes are there to help always.
Its a great way to stay in contact with your clients and all the history and everything is at your fingertips.
Customer services is the best in the industry.
Cons
None can not fault this product it takes care off all the debt collection requirements for the business.
For me, there has been no serious oversight in the product design.
My consulting business was tied up and held ransom by more slow paying customers than I could handle. I personally hate begging for customers to pay me once I have done the work.
Day 1 Ezycollect plugged in. Total debt 180k, 30-60 days over due = 80k.
"Next Level Debtor Management App"
Overall: I have tried several different apps to help control my debtors. I won't name any here.. ezyCollect was the one that made the most logical sense to me. They even gave me a free hosted payment page so my customers can pay me online rather than wait to call me (which was why my collections were soo slow)
Pros: Automated reminders (with my branding) Consolidated reminders Inbuilt Payments Auto reconciliation of payments made online. Customer Service (always have someone to talk directly to)
Cons: Wasn't Built earlier! :)
"Excellent product, user friendly professional debt collection automation "
Pros: Excellent customer service from Ezycollect team. Love the new dashboard. Brilliant automation and integration between accounting software and Ezycollect. Communication is clear. Ability to phase or exclude debt collection on clients or customers. Professional approach to debt collection. Increases cash flow with ease. Highly recommend
Cons: None can not fault this product it takes care off all the debt collection requirements for the business.
"A valuable, flexible and very user-friendly addition to managing debtors. "
Pros: The whole EzyCollect debtor management process has generated greater cash flow for the business by reducing debtor days outstanding. The software is easy to learn and use and syncs with our MYOB AccountRight Plus software with no hiccups whatsoever. The automated process can be customised to enhance customer interaction. It certainly saves valuable time in following up tardy payers. Support, when required, is very responsive and always a click away. A highly recommended add-on to your accounting package.
Cons: For me, there has been no serious oversight in the product design. However, I'd like to see in the next upgrade, an ability to manually diarise follow up calls so that they can also be automatically listed in the Daily Tasks.
"This software has revolutionised how we follow-up slow payers. It never sleeps and never forgets. "
Overall: It has saved us having to employ extra staff to chase debtors.
Pros: Great software, it consolidates invoices and then only sends reminders to overdue customers, other systems bombard customers with separate reminders for every overdue invoice which soon really annoys the customers. I also like that the reminder letters can be personalised to give the appearance that they have been individually written to each customer. Often customers reply, apologizing for the slow payment and telling me when they will be making payment.
"Awesome software that really surprised me"
Overall: My consulting business was tied up and held ransom by more slow paying customers than I could handle. I personally hate begging for customers to pay me once I have done the work!! I tried ezyCollect as it was a free trial and have to say I was Sceptical. Well done ezyCollect not only did you rescue my business restore my sanity and let me focus on the things I am good at, but you gave me another avenue to collect payment!! That wasn't even in your adds. You should make it more public!! Your customer service is beyond what I was expecting the account manager calls me and analysis how I can get my debts paid even faster!! Fantistic To give you and idea in actual dollars. Day 1 Ezycollect plugged in. Total debt 180k, 30-60 days over due = 80k Day 30 end of Trial! Total debt = 50k. 30-60 days overdue= 15k I get an email from ezyCollect account manager. "Hey James your trial has expired do you want to continue, if you do that will cost you $69 a month." What is there to think about?? Thanks ezyCollect team .... Really thank you soo much.
