# Page 2 | eZee Absolute Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is eZee Absolute the right Hospitality Property Management solution for you? Explore 405 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135751/eZee-Absolute/reviews --- eZee Absolute 4.6 (405) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Page 2 - Reviews of eZee Absolute ## Showing most helpful reviews Showing 26-50 of 405 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RG Rajendra G. Owner Hospitality Used the software for: 2+ years ### "Its a good software to use by anyone" May 27, 2025 5.0 User-Friendly Interface, Comprehensive Feature Set, Seamless OTA Integration, Mobile App Accessibility.... but sometimes in peack hours all coustmers care officer occasionally be busy so its my sugestions please increase the strength Pros The platform is praised for its intuitive design, which simplifies daily operations and reduces the learning curve for new staff. Its clean and straightforward layout is especially beneficial for properties with high staff turnover Cons As a cloud-based system, eZee Absolute's performance is heavily reliant on internet speed. Users have reported that slow or unstable connections can lead to lag, especially during peak usage times. This dependency can be a significant drawback in regions with inconsistent internet service Alternatives considered [Asia Tech Hotel Channel Manager](https://www.capterra.com/p/157107/Hotel-Channel-Manager/) Reason for choosing eZee Absolute Easy to handle ...eZee Absolute offers round-the-clock customer support in multiple languages, ensuring assistance is available whenever needed. This commitment to customer service is particularly beneficial for hotels operating in diverse linguistic regions. Review Source VR Verified Reviewer Manager Retail Used the software for: 1-2 years ### "Very poor service received " January 29, 2026 1.0 Zero I also suggest near by hotels do not by this software no any reply received on time only that required charges Pros Not work on time no any phone call attend no any reply only that required payment if you not pay then call by then otherwise no one attended call Cons I don't like this software also company not providing back hand support so request you to please do not invest in this software Review Source PB Parvesh B. Sr.Exe Hospitality Used the software for: 1-2 years ### "Excellent service" March 31, 2025 5.0 The interface is intuitive, making it easy to train staff. ✅ Feature-Rich – Covers most hotel needs, including POS, housekeeping, and automated guest communication. Pros User-Friendly Interface – Easy to navigate, even for non-technical staff. Cloud-Based Access – Manage hotel operations from anywhere. Cons Learning Curve – Although user-friendly, it may take time for new staff to get fully comfortable. Customization Limits – Some users feel certain reports and invoices could have more flexibility. Review Source AA ANKITA A. FOM Hospitality Used the software for: 1-2 years ### "Good in task perfom." May 1, 2025 5.0 right now dont have any other issue for a performing task so its very good. and a decent experince now. Pros M FOM of the hotel and since a using this software it take less time to do tasks and also check in check out process is doing very smoothly.. Cons m new in software right now but it is easy to oprate, and also booking reservation process doing work very smoothly. and there is no taking any load now so m happy with the software. Review Source Response from Yanolja Cloud Solution May 12, 2025 Dear Ankita, Thank you for sharing your experience with us! We’re glad to hear that our solutions has made your day-to-day hotel operations smoother, especially with faster task execution and a seamless check-in/check-out process. It's great to know that even as a new user, you’ve found it easy to operate and efficient for managing reservations. We truly appreciate your kind words and are happy to know that the system is helping reduce your workload and improving your overall experience. Should you ever need any assistance or have questions as you explore more features, our support team is always here to help. Wishing you continued success with your hotel operations! Warm regards, Team Yanolja Cloud Solution (formerly eZee) KD Kunal D. Owner Hospitality Used the software for: 1-2 years ### "eZee Review" May 27, 2025 5.0 24/7 Customer Support eZee Absolute is known for responsive and helpful support via chat, email, and phone, which is especially valuable during onboarding and issue resolution. Pros Cloud-Based Accessibility Being cloud-based, it allows hotel staff and managers to access the system from anywhere, anytime, using any internet-enabled device. Cons Limited Customization Options Certain modules and reports may not be easily customizable to suit very specific operational needs or branding preferences. Review Source DA Deepika A. Owner Hospitality Used the software for: 6-12 months ### "Very easy operational software." April 21, 2025 5.0 Now what to say negative or give a suggestion. The format of the product is also literally in one hierarchy. The hierarchy of the product is well developed. Pros Feed back for ezee. Manual operations come to nil from the day we select ezee. Cons From the day we have opted for ezee it had come to our notice that all the near by operations related to hotel had come to nil. each and every steps were very easy to mug up and simple to operate. Switched from [eZee Optimus](https://www.capterra.com/p/166571/eZee-Optimus/)[eZee Reservation](https://www.capterra.com/p/135676/eZee-Reservation/) Not satisfied with other product as ezee seems to be very easy to operate. Review Source RV Raveendranath V. IT Manager Hospitality Used the software for: 6-12 months ### "Awesome PMS" February 26, 2025 5.0 The eZee Absolute PMS software has been a fantastic and valuable solution for our property. It has helped us streamline all of our departments. This cost-effective solution gives us the finest technical advantage for running our event smoothly. Congratulations to the implementation and support teams for providing exceptional service. Pros Stay view, ease of using the software. Optimally integrated with all departments. Excellent. Cons Screen Refresh sometimes does not work. Bit Confusing between new and old extranet. Need 15 days business forecast chart to be captured in the Dashboard. Looking for more lighter colors for each status of the reservation. Currently you have very contrast color. Switched from [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Cloudbeds was good in inventory management, stay view, channel manager and booking engine. Review Source RK Ruturaj K. Property manager Hospitality Used the software for: 1-2 years ### "Ezee: Support" February 20, 2025 4.0 Overall the software is alright, love the customer support helpline and IT support from \[sensitive content hidden\]. He is very good Pros Would prefer streamlining the night audit and invoicing and check out process Cons Would like the night audit process easier Alternatives considered [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Reason for choosing eZee Absolute Good sales team. Good post purchase support. Review Source SM Suresh M. MD Hospitality Used the software for: Less than 6 months ### "Review of EZee-YCS Hotel software " February 14, 2025 4.0 Ezee 24x7 support is of great help. The overall experience of Ezee absolute is Satisfactory Pros eZee software modules cover all areas of Hotel business. Its flexibility is of great convenience to hoteliers. Cons Customer Review QR code needs improvement. A review thru QR code should be made easy and capture reviews in all platforms viz., Website, Google, all OTAs etc., Alternatives considered [Lucidspark](https://www.capterra.com/p/211643/LucidSpark/) Reason for choosing eZee Absolute They are old and not updated as per requirements Review Source AK ABHISHEK K. owner Hospitality Used the software for: Less than 6 months ### "great software" May 8, 2025 5.0 fun to use. onboarding was easy with the sales and onboarding team. just starting with the product will post extensive review. Pros smooth and seamless operations with the software its easy to use and handles daily hotel operations easily. Cons its good. i have just started using it and still exploring the software will need some time to review extensively on this. Review Source Response from Yanolja Cloud Solution May 15, 2025 Hi Abhishek, Thank you for your kind words! We're glad to hear you're finding the software smooth and easy to use. It's great that the onboarding process went well too. Take your time exploring—if you need any help, we’re just a message away. Looking forward to your detailed review soon! ST Shubham T. Admin Hospitality Used the software for: 2+ years ### "eZee absolute" February 14, 2025 5.0 Pros I am using this for all my properties and it is very user friendly easy to understand and also the service is also very good, mr gurpreet and sandeep ji are the best guid you can ask Cons Nothing so far, everything seems perfect in ezee Review Source ND Nisha D. Hotelier Food & Beverages Used the software for: Less than 6 months ### "Everything is perfect" June 13, 2025 5.0 Intire team is cery polite and helpfull specially \[sensitive content hidden\] maam Shes genuinely very helpful perfect experience Pros Team is very coprative and helpfull honeslty....Whenever im trying to reach they Are available....... Cons Everything is good honestly.... I have so many confusion but they r there to resolved it whenever i want Review Source RJ Rosario J. General Manager Hospitality Used the software for: 1-2 years ### "Excellent Service" February 5, 2025 5.0 My overall experience has been excellent. The support team is very responsive, professional, and always willing to assist. Every interaction has been smooth, and I have no concerns so far. I truly appreciate their dedication and efforts in providing great service. Pros We truly appreciate the exceptional support provided by your team. The assistance was prompt, efficient, and highly professional. Cons Everything has been good so far, and there are no concerns at the moment. Truly appreciate their efforts in ensuring a great experience. Review Source BS Bijesh S. Operations Manager Hospitality Used the software for: 1-2 years ### "eZee absolute - one stop for all your problem." January 22, 2025 4.0 Absolutely amazing and time convenient - Pros The way it makes our work easier, whether it is changing the rates, updating the availability, or keeping an update of all the bookings. Also would like to appreciate on the quick customer service. Cons Sometimes when we change rates - it does not change in the OTAs that are connected, where we need to contact the customer supoort for help. Review Source LY Lalit Y. Administrator Hospitality Used the software for: 1-2 years ### "Easy To Use." February 17, 2025 5.0 Pros eZee Absolute is a user-friendly hotel management software with great features for booking, billing, and guest management. Cons The reporting interface in eZee Absolute can be confusing at times, and customization options for reports are limited. Review Source GP Gautam P. Revenue manager Hospitality Used the software for: 2+ years ### "A Reliable Solution for Hotel Distribution" January 22, 2025 5.0 Pros The platform is user-friendly, offering seamless integration with OTAs and real-time inventory updates that minimize overbookings Cons Response time of the team can be better. Review Source JD Jenifer D. General Manager Hospitality Used the software for: 6-12 months ### "Eases the workload" January 21, 2025 5.0 With the help of a friend, she helps me understand that this is what i need to conveniently monitor and rely online reservations to my staffs. And its really a great help. Pros Visible online bookings and monitoring the number of guest in the future dates Cons I think the automated pricing.. i need to separate online rates from walkin rates Review Source sL sundar L. MANAGER Hospitality Used the software for: 1-2 years ### "Good PMS software" January 16, 2025 5.0 The service has been outstanding! The platform is incredibly easy to use, and the team provides excellent support Pros Easy to use room operation. Can manage the check in and out efficiently Cons Everything is going fine, not having any dislikes so far Review Source sK shubham K. owner Hospitality Used the software for: 2+ years ### "eZee Cloud Solution: A Game-Changer for Hotel Operations" November 6, 2024 5.0 Pros The extensive range of features in eZee Cloud Solution—from reservations to reporting—has helped us unify our operations under one efficient system, improving both staff productivity and guest experience. Cons eZee Cloud Solution has brought valuable improvements to our daily management. A few enhancements would make it an unbeatable solution for the hospitality sector. Review Source LK Lurlakkana K. Director of Marketing Hospitality Used the software for: 1-2 years ### "A Very Well-Rounded Hotel Management Tool" October 2, 2024 4.0 It's an essential tool to our organization, without which, it would be much more difficult and time consuming to run our hotel. Pros I have been using eZee Absolute for my hotel reservations management for over a year, and it has significantly improved our operations vs what we had before. The software is user-friendly, making it easy for our staff to learn and use and manage all of the bookings. There are useful dashboards to help you monitor the hotel status. The mobile application allows for basic user operations such as check in and checkout. This saves a lot of time in checking in and out. Cons Many times, when drilling down to specific data parameters, the data is inaccurate and incomplete, often not accounting for several transactions (and I am not sure why or how to address). The mobile application is also far too limited for my use. I really would like to see more functionality from the mobile app. Review Source GS Gopal S. Administrater Hospitality Used the software for: 6-12 months ### "Nice Support" December 19, 2024 5.0 Pros By the way all the features are really good but from the day AI had been installed work had become easy. Cons As there is alway an improvement is needed but still all the things are there. Review Source SB Surbhi B. Owner Hospitality Used the software for: Less than 6 months ### "Would recommend wto everyone" November 5, 2024 5.0 We've had a great experience with eZee Absolute at Mauli Stays! The interface is straightforward and easy to navigate, which has made managing our bookings much smoother. The integration with OTA platforms is quick and hassle-free, helping us reach guests across multiple channels seamlessly. One of the standout features has been their friendly and responsive support team. They are always willing to help, and the training they provided was very thorough, ensuring our staff feels confident in using the system. Overall, eZee Absolute has been a reliable and efficient solution for our property management needs, and we highly recommend it! Pros straightforward interface. great and friendly support. Integration with OTA platforms is quick and easy. Training by Support team is very nice. Cons I haven't had any issues with this software yet. So I don't see any place that can be improved. As everything seems perfect. Review Source AS Abhishek S. Front Desk executive Hospitality Used the software for: 6-12 months ### "Easy to Opearte" December 19, 2024 5.0 Pros All the features are designed in such a way that it can be easily nuged-up. Cons All the necessary operations or features are already available in the product. Review Source PR Prashant R. Trust Worthy Hospitality Used the software for: Less than 6 months ### "Trust Worthy " February 15, 2025 5.0 It's use Worthy for me,and nothing tobe worried Pros Honest, Gratitude and the way they help us Cons Nothing as such, nothing as such, nothing as such Review Source ZK Zubair K. Marketing and Sales Associate Hospitality Used the software for: Less than 6 months ### "Good Software" February 22, 2025 4.0 Good experience so far, team is 1 call away. Pros Easy to use and fast changes to Otas and great team. Cons Mobile app isn't optimized as it should be. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.