# Page 4 | eZee Absolute Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is eZee Absolute the right Hospitality Property Management solution for you? Explore 405 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135751/eZee-Absolute/reviews

---

eZee Absolute

4.6 (405)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 5th, 2026

# Page 4 - Reviews of eZee Absolute

## Showing most helpful reviews

Showing 76-100 of 405 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SUR

Salah Uddin R.  
Asst. Manager-Sales  
Hospitality  
Used the software for: 2+ years

### "Wonderful Experience with eZee Absolute "

August 22, 2020

5.0

As a hotelier I can recommend the eZee Absolute for managing the hotel management system as because of I have 02 years of good experience like prompt and user friendly services. Mostly I can say front office module is very much easy. Also we can use their channel management as a booking engine.

Pros

When I was in Department of Front Office, I had 2 years of good experience with Ezee absolute software. The most attractive part of this software is online based. Anywhere I can access to the system and know about the status of my hotel. The featuring of Ezee absolute are very much prompt and user friendly. Mostly folio management and guest preference management are very much easy. Also maintain the room allocation and future booking allocation are much easier. Support teams are supportive and they are responding very quickly. They have problem solving tutorial, if face any difficulties, you can find yourself from the YouTube tutorial.

Cons

Ezee absolute are very much user friendly but develop the desk top as well as. Every month they are doing monthly maintenance that time they stop the system 2 to 3 hours. I think they need to think about it or they can setup the desktop based module.

Reason for choosing eZee Absolute

User friendly, quick responded by eZee Absolute team and so many tutorial in you tube.

Review Source

Response from Yanolja Cloud Solution

August 27, 2020

Hi Salah Uddin, Thank you for your review. We're super happy to know that you loved working with eZee Absolute. Product maintenance is a part of our regular enhancements and extremely important to ensure that your operations are running smoothly. However, we are continuously modifying that process and trying to reduce the maintenance downtimes for a better experience. We assure you that your experience is going to just get better. Regards, Team eZee.

BM

Bhushan M.  
Front officer manager  
Hospitality  
Used the software for: 6-12 months

### "Product per hospitality business"

July 10, 2024

5.0

Pros

Product per hospitality business is well designed and work on product same.

Cons

As there is always a room of improvement but as far as ezee is concern all the things are there.

Review Source

AS

Abhinav S.  
Director  
Hospitality  
Used the software for: 2+ years

### "Best hospitality solution in india which I have used. "

March 20, 2024

5.0

Overall it is the best. Once you learn and had command on the process and modules it serves you at upmost.

Pros

Detailing to the concept of hospitality. Hospitality is a complex industry and ezee has been so far the best to reach next to the complete solution.

Cons

It's very long process to learn as to many things in a place.

Reason for choosing eZee Absolute

It provides entire solution to run the business smoothly. support team is there star players.

Switched from

[NOBEDS](https://www.capterra.com/p/176616/NOBEDS/)

No customer support. No detailing. No way to integrate too many OTA's in one place.

Review Source

JS

Jasmitpal S.  
sales excutive  
Hospitality  
Used the software for: 2+ years

### "best hospitality software"

December 12, 2022

5.0

he dashboard and calendar on Cloudbeds were the features that most impressed me. It is simple to get a clear picture of the check-ins, check-outs, and occupancy from these 2 functions. Of course, the calendar also has other useful subfunctions. The integration with a sizable pool of vendors to expand the fundamental HMS and customise it specifically to each hotel's operations is another equally cool feature, in my opinion.

Pros

11)It's very simple to use and implement, and I can access it from my phone, allowing me to work from virtually anywhere. For me, the game changer is the customer support, which is always extremely fast and staffed by highly trained individuals.

Cons

The support staff is always available to help us whenever we have a problem. Apart from many other features, I like the few things which are available in front before is now hided after update.

Review Source

Response from Yanolja Cloud Solution

December 20, 2022

Hi Jasmitpal, Thanks for the comprehensive feedback. We are glad that you ae satisfied with eZee Absolute. We constantly work in order to make our product more intuitive. Your suggestions would surely help us to deliver future updates. In case you have more suggestion, please write us on cm@ezeetechnosys.com Regards, Team eZee

CV

Charl V.  
Director  
Hospitality  
Used the software for: 2+ years

### "ASH Technologies "

May 16, 2022

5.0

Very good

Pros

Incredibly user friendly, able to conduct various daily tasks from one screen. Moving from one application to the other is simple as well as returning to the initial task.

Cons

Reports need some work in terms of stock standard reports already loaded for guest history and customer relationship management.

Alternatives considered

[Benson](https://www.capterra.com/p/165947/Benson/)[NebulaPMS](https://www.capterra.com/p/123266/Apex-Property-Management-System/)[Mews](https://www.capterra.com/p/145487/Mews-Commander/)

Switched from

[RoomRaccoon](https://www.capterra.com/p/153249/RoomRaccoon/)[protel PMS](https://www.capterra.com/p/83669/protel-PMS/)[OPERA Cloud Property Management](https://www.capterra.com/p/266207/OPERA-Cloud-Property-Management/)

Cost as well as the additional modules offered are also cloud based.

Review Source

Response from Yanolja Cloud Solution

May 20, 2022

Hi Charl, Thank you so much for an amazing feedback. We constantly work on enhancing our software for better experience and reporting will surely be considered. However, we would like you to mail your suggestion at cm@ezeetechnosys.com. Regards, Team eZee

dM

dinesh M.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Comprehensive hotel management software"

July 5, 2024

5.0

Pros

User friendly interface , comprehensive features , zero errors, seamless integration, customer support

Cons

Nothing so far, it’s been working flawlessly

Review Source

AB

Aimy B.  
Manager  
Hospitality  
Used the software for: 2+ years

### "A value for money software with almost everything you need "

October 13, 2020

5.0

The software is easy to understand and use. though i would say Front end can be a bit more fast and user friendly, Once you get trained, its fairly easy to use and manage. Their implementation of customer management is great and comes handy as you can directly send mailers from software. One thing i miss greatly is ability to charge card automatically

Pros

They have got everything sorted when it comes to operations of a hotel. We have almost all functionalities up and running and all our billing is integrated with Ezee

Cons

Because it is on the cloud, and based in a browser, it is slow sometimes. They might also roll down updates and will not tell you the impact of it. We have seen the number in reports changing and it took them about a month to rectify that. It was bit of a mess. But i would say i can live with that as long as it does not mess up with billing

Reason for choosing eZee Absolute

We got a better pricing plan with Ezee and it was satisfying all business use cases. Hence it was perfect fit for us.

Review Source

Response from Yanolja Cloud Solution

October 17, 2020

Hi Aimy, Thank you so much for your feedback. We are glad that eZee Absolute is meeting your requirements. We'd recommend you to use eZee Absolute with stable internet connection and updated internet browser; it will surely make software faster. We are constantly working to improve our solutions, and your suggestions will surely help. Addressing to your con, we suggest you to get in touch with your account manager. Meanwhile, you have any suggestions, you can write to us at cm@ezeetechnosys.com. Regards, Team eZee

YT

Yash T.  
IT Department  
Hospitality  
Used the software for: 1-2 years

### "Great Software and Great service, they are ready to help you 24/7. Highly recommended Channel manager and Booking Engine Service"

June 10, 2024

5.0

Great job on handling that customer's issue quickly and professionally I was completely impressed with their professionalism and customer service.

Pros

I received outstanding customer service marked by prompt, courteous assistance and a genuine effort to resolve my issue. The team's attentiveness and effective communication made for a seamless and highly satisfying experienc

Cons

Great job on handling that customer's issue quickly and professionally I was completely impressed with their professionalism and customer service.

Switched from

[eZee Reservation](https://www.capterra.com/p/135676/eZee-Reservation/)

NA/User-Friendly Interface: Intuitive and easy-to-use interfaces are often favored as they make navigating the software more efficient for hotel staff.

Review Source

DV

Dharmender V.  
Front Office Manager  
Hospitality  
Used the software for: 2+ years

### "Easy to Use"

May 21, 2024

5.0

Pros

cloud based software. The best part is hold the inventory

Cons

Is the self mapping of the OTA that need to be implemented

Review Source

CD

Christoff D.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Satisfied customer"

October 17, 2016

5.0

We started doing business during September 2015 and was looking for a web based Channel Manager and online calendar where I could access and manage reservations any time of the day. eZee Absolute does all of this and more at a very reasonable price. The program is very easy to use, with tutorials available online when one gets stuck. The customer support I received during the take-on phase and thereafter has been absolutely outstanding with the staff responding within hours, many times within minutes, from the time of lodging an inquiry. We've been running live problem-free for just over a year now, totally independently with the odd request for assistance. The only only shortcoming that I could highlight is that there's currently no mobile app available, but believe this will be included in the next upgrade. I can certainly recommend eZee Absolute to any hospitality business; from a small B&B to a large hotel with bars and restaurants.

Pros

Web based Ease of use Calendar view Customer and Travel Agent database

Cons

No mobile app available Not possible to process credit card payments via the Payment Gateway Interfaces with eZee Reservation, OTA's and website can improve so that data changes/updates automatically feed through to all from a single input screen

Review Source

Response from Yanolja Cloud Solution

December 22, 2016

Hi Christoff, We laud for sharing your opinions and aim to improve consistency. To address your concerns, we do have eZee Absolute App available on Google Play Store as well as Apple App Store which is the simplest PMS app you will find in the market. And it also supports credit card payments. Additionally, we have interfaces with limited credit card processing and payment gateways. However, if you have any of your preferred ones, we can integrate that with our solutions. Recently, the UI of eZee Absolute has been given a face-lift and our other software are under development in that line. Please write to us here: cm@ezeetechnosys.com, so that we can well assist you on the queries and suggestions. Regards, Team eZee!

MG

Manish G.  
Managing Director  
Hospitality  
Used the software for: 2+ years

### "Spend little Save unlimited"

November 5, 2020

5.0

It helped in expansion a lot, Using technology is not a task, but adopting the technology is difficult, we are still not been able to adopt its 100% of the features, it offers a lot more what we actually use internally.

Pros

The first thing i like in Ezee is its Customer Support which is not a easy task , Currently we are running 7 properties and almost each property use live chat option when they get stuck and it get resolved without connecting a call. The speed of the software is too good, it never crashes on group check ins, no errors at all

Cons

It's overall look and feel is not that good, but it can be ignored as it is being used internally. Guest portal look and feel can be improved

Alternatives considered

[Flight Commerce](https://www.capterra.com/p/151853/IDSTC/)[Djubo](https://www.capterra.com/p/143927/Djubo/)[Insta](https://www.capterra.com/p/130501/Insta-HMS/)

Reason for choosing eZee Absolute

When connected with each company for the first time, Only ezee was having the solution to all our requirement and that too completely on Cloud network

Review Source

Response from Yanolja Cloud Solution

November 9, 2020

Hi Manish, Thank you so much for taking out time to review us and appreciating our support team. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee

AM

Afser M.  
Director - Sales & Marketing  
Hospitality  
Used the software for: Less than 6 months

### "Hotel management made easy"

January 12, 2023

5.0

Exceptional PMS software we have come across in the market.

Pros

It has just been 3 months since we started using the PMS from Ezee Technosys and we are fully satisfied with it. First of all it is very easy to learn and it requires almost no training to get used to the product. The most important feature we loved about the software is it is cloud based and can be accessed from anywhere. Communicating with the guests at every level of their interaction is made absolutely easy.

Cons

The least thing we liked about this software is that not getting to know about this product earlier.

Reason for choosing eZee Absolute

Because of its user friendliness and its platform.

Review Source

Response from Yanolja Cloud Solution

January 23, 2023

Hi Afser M, Thank you so much for an amazing feedback. We are elated to know that you are extremely satisfied with the eZee Absolute. We promise you to extend great service to make your hotel business simpler. In case, you have anything to suggest/ share, do write us at cm@ezeetechnosys.com Regards, Team eZee

MOH

Marc Oliver H.  
Resort Manager  
Hospitality  
Used the software for: 2+ years

### "Practical, proficient and easy to use "

November 7, 2020

5.0

We are benefiting from the software from day 1. It helps on every aspect and step of the way throughout the business day. From having a better overview to being more organized and ready.

Pros

The software is very easy to integrate, set-up and use. Since it is a easy set-up it helps safe time to train your staff. In return you get a up-to-date product that helps you manage and integrate your day to day operations more sufficiently and smarter.

Cons

We do wish that their would be more direct shortcuts to the things you use more and to have direct access to. This was already discussed with a technical IT staff and manager and we are working on implementing this very soon.

Alternatives considered

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)

Reason for choosing eZee Absolute

The service, info and customer service support helped us make a decision that was exactly what we were looking for.

Review Source

Response from Yanolja Cloud Solution

November 10, 2020

Hi Marc, Thank you so much for taking out time to review us. It is an absolute delight to serve clients like you. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee

KV

Kanika V.  
Owner  
  
Used the software for:

### "Signed up for free trail. Had to pay but never got money back even though I cancelled in 2 days"

May 23, 2017

1.0

Pros

I liked the fact that they offer channel manager, PMS, booking engine and websites. All can be purchased at a reduced package price.

Cons

My issues are: - There are too many people to talk to. Not everyone is sitting in the same office or talking. So I felt I had to explain things again and again to different people, sometimes for training demo, another time for rates etc and then for website etc. - Communication is poor for Australia. Staff generally became available towards the tail end of the day after 4 pm and use WhatsApp/Skype for most communications. Half the time, it is difficult to hear and calls keep getting disconnected. - The whole set-up process is too cumbersome. There are lots of forms to fill and even if some information has been given, it is needed again in another format etc. Once you pay, there is a form still to start product set-up. Even though you provide information about the property in a spreadsheet, should you want the website, you then need to fill part of that info again in a word template. - Other systems in the market are much simpler. Ezee has too much detail. E.g. there are far too many reservation types. Even adding a simple reservation will take at least 2 minutes for an average user because there are too many fields to be filled.

Review Source

Response from Yanolja Cloud Solution

October 12, 2020

Hi Kanika, We sincerely apologize for the inconvenience you faced while working and communicating with us. The fact that we're based in India and may have time zone differences with our customers has never stopped us from delivering a memorable experience to our customers. Rest assured, we are always working on improving our services and processes. Since the purchase process involves different departments, it is imperative for everyone to be up-to-date on your requirements. The more information we collect, the better service and solutions we're able to offer. We once again apologize for the experience you faced, and would love it if you can give us a chance to show an improved aspect. Regards, Team eZee.

kM

kiran M.  
Hospitality  
Hospitality  
Used the software for: 1-2 years

### "Support team always available to solve any queries"

June 28, 2024

4.0

Absolutly Amazing, easy to use and maintain

Pros

very user frindly software, ezzy support team members are very helpfull at the time of need. Thank you

Cons

we can post the food charges to room's Bill

Review Source

MK

MUNDIR K.  
Operation Executive - Corporate  
Hospitality  
Used the software for: 2+ years

### "User friendly "

June 26, 2024

5.0

The software is very easy and more user friendly

Pros

I like from your software the reservation option, the quick search was very useful, the report side was absolutely good.

Cons

eZee absolute your support team amazing and chat chat support was very useful.

Review Source

VR

Verified Reviewer  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Ezee Hotel Software"

May 22, 2022

4.0

Overall with PMS and POS we were Happy. We shifted recently as we wanted a software with MMS and Finance also included.

Pros

The PMS and POS were good. The Demo and Deployment support by Ezee India Team were Good.

Cons

Need more upgrdation need to develop accounting, CMMS and MMS.

Reason for choosing eZee Absolute

Cloud based. Cheaper. Demo and deployment team were very helpful.

Review Source

Response from Yanolja Cloud Solution

July 13, 2022

Hi, We are glad to know that you chose eZee Absolute and were happy with it. Although, you had to shift due to some reasons. We constantly work on enhancing our software and MMS would surely be in the bucket. We hope to serve you again in future. Regards, Team eZee

RG

Rocky G.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Ezee is Eazy to Use for any User"

October 13, 2020

5.0

Pros

Using this software since 3 years and have found the entire team of ezee always supportive and ready to accept challenges. They are user friendly technology organisation with user centric and applications and upgrade the product from time to time to be more useful and effortless. Will recommend this to all my business partners in Hospitality Industry

Cons

They should open up the database and give customised selective reports and data flow as per users selection and choice. Any data which is present and inputed by user should be made available to download as and when required by him/her.

Alternatives considered

[Djubo](https://www.capterra.com/p/143927/Djubo/)[STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/)

Reason for choosing eZee Absolute

Economical charges and User friendlyness in work flow

Review Source

Response from Yanolja Cloud Solution

October 17, 2020

Hi Rocky, Thank you for taking out your time to reviews us. We are happy that you will recommend our solutions in the industry. We are constantly working on making our software as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee

PK

Purvaj K.  
Font Office Executive  
Hospitality  
Used the software for: 1-2 years

### "Prompt response and 24/7 is alwys appreciated."

June 30, 2024

5.0

Pros

Delivering a good service with prompt response.

Cons

Nothing to say . All the necessary features are already there.

Review Source

AK

Abhishek K.  
GM  
Hospitality  
Used the software for: 2+ years

### "Excellent Service & Product "

March 15, 2024

4.0

Pros

Easy to use & user friendly for all & great customer support.

Cons

Customer support, web pages, app design.

Review Source

MKS

Meribha K S.  
Home Stay  
Hospitality  
Used the software for: Less than 6 months

### " Performance feedback on PMS, CM & brilliant support by Technical Support Team"

October 2, 2022

5.0

Every feature is easy to use and customer friendly. The orientation of the product was very well explained. My sincere appreciation and thanks to Tech support team member Ms \[SENSITIVE CONTENT\] she is brilliant and a subject matter expert. She simplified and delivered Customer support to the next level . A brilliant resource.

Pros

Easy to use and customer friendly. Super!

Cons

Nothing that i have encountered so far. Superb product.

Reason for choosing eZee Absolute

My first free trail of the product was good enough to zero in eZee because of the customer friendly features

Review Source

Response from Yanolja Cloud Solution

October 7, 2022

Hi Meribha, Thanks for an amazing feedback. Customers like you encourage us to go beyond to deliver the best experience ever. We promise you to impart great service. Regards, Team eZee

NK

Nirmal K.  
Resort Manager  
Hospitality  
Used the software for: 2+ years

### "Great product in hospitality industry"

April 18, 2024

5.0

Pros

It was a great experience i had with ezee team. All the team members has been efficiently trained with end to end process. Once again thanks team for helping me out with software integration.

Cons

None. But could bring more options and easy way of helping hotel team while using the software.

Review Source

Aditya K.  
Reservations Manager  
Hospitality  
Used the software for: 2+ years

### "Easy to use, great support"

May 23, 2018

5.0

Pros

eZee has been a simple and affordable solution that is robust enough to offer the precise results and level of management that we at Zostel need. Interestingly, it also includes a range of other valuable features for financial management tracking, with reports that detail all revenue, expense and tax requirements. It has indeed been instrumental in helping us manage a growing hostel chain! support team has been fantastic consultants !

Cons

The mobile app has a long way to go to become handy. Also, the user experience can be worked upon.

Review Source

VR

Verified Reviewer  
Senior Executive  
Hospitality  
Used the software for: 6-12 months

### "“A value for Money""

October 28, 2020

5.0

I am just astonished how easy to using this software. When i was in rush to giving the best service to our valued guest then its helped me a lot. If no one can used this they cant find out the smoothness of this.

Pros

Its lifesaving for front office for any Hotels. Quick check-in, checkout any king of amendment on one click. We need to check all the reports for everyday morning meetings, so this software giving us all the reports like revenue for last night, nest month forecast,actually every-tings. One click solutions.

Cons

If we can use this all networks and if we can use this software in mobile phone then it will be helpful fro me.

Review Source

Response from Yanolja Cloud Solution

November 4, 2020

Hi, Thank you for such amazing feedback. We are so happy that eZee Absolute is meeting all your requirements. eZee Absolute also comes along with the mobile application, where you manage a majority of your hotel operations at your fingertips. You can download the app from here: https://play.google.com/store/apps/details?id=com.ezeetechnosys.absolute&hl=en. Meanwhile, if you have any suggestions, please send them to cm@ezeetechnosys. Regards, Team eZee

Hicham E.  
front office manager  
Hospitality  
Used the software for: 1-2 years

### "User friendly PMS"

May 12, 2021

4.0

the PMS is excellent for small to medium properties , my overall experience is quite positive

Pros

the PMS is one of the most user friendly on the market , easy to set up rates , room categories and much more

Cons

Ezee absolut is still under constent improvement from the ezee team , need more detailed reports as well as front desk options

Alternatives considered

[OPERA Cloud Property Management](https://www.capterra.com/p/266207/OPERA-Cloud-Property-Management/)

Reason for choosing eZee Absolute

my team had different opinions about the pms we should use , at the end we have shoosen the least costly one ,

Review Source

Response from Yanolja Cloud Solution

July 21, 2021

Hi Hicham, Thank you so much for your review. We constantly work on enhancing our software and reporting aspect is also considering. We promise you to keep imparting our best services. Regards, Team eZee

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.