# Page 4 | eZee Absolute Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is eZee Absolute the right Hospitality Property Management solution for you? Explore 405 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135751/eZee-Absolute/reviews --- eZee Absolute 4.6 (405) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Page 4 - Reviews of eZee Absolute ## Showing most helpful reviews Showing 76-100 of 405 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Ajeet M. Operation Manager Hospitality Used the software for: 1-2 years ### "'A true asset for any hospitality business'" May 16, 2024 5.0 Pros Its user-friendly interface and comprehensive features make it a standout choice in the industry. One of its key strengths is its ability to streamline operations, from check-in to check-out, with ease and efficiency. Cons While eZee Absolute offers a comprehensive suite of features for hospitality management, there are a few areas where it could improve. One aspect that could be enhanced is the learning curve for new users. While the platform is robust, it may take some time for staff to become fully proficient with all its functionalities, potentially leading to a temporary decrease in productivity during the onboarding process.while eZee Absolute is a powerful tool for hospitality management, addressing these areas for improvement could further enhance its value proposition for users. Review Source AG Anant G. Owner Hospitality Used the software for: 2+ years ### "Awesome experience" July 10, 2024 5.0 Pros All the features and the product are well designed. Cons Improvement in accounting reports will be appreciated Review Source PK Purvaj K. Font Office Executive Hospitality Used the software for: 1-2 years ### "Prompt response and 24/7 is alwys appreciated." June 30, 2024 5.0 Pros Delivering a good service with prompt response. Cons Nothing to say . All the necessary features are already there. Review Source BM Bhushan M. Front officer manager Hospitality Used the software for: 6-12 months ### "Product per hospitality business" July 10, 2024 5.0 Pros Product per hospitality business is well designed and work on product same. Cons As there is always a room of improvement but as far as ezee is concern all the things are there. Review Source SR Sourav R. Manager Hospitality Used the software for: 2+ years ### "Ease Of Use" June 27, 2024 5.0 Pros Its a very user friendly software and the main thing is connectivity with OTA. Cons We are using from the long time and i didnt find anything that i least like. Review Source aS ankit S. hr Hospitality Used the software for: 1-2 years ### "good for what you pay" June 17, 2024 5.0 better then other portals in same rates. Pros customer support and product quality. etc Cons no one care , like i paid for payment gate way integration 11000 till last year no one helped to get it work Review Source SD SOMANAND D. MANAGING PARTNER Hospitality Used the software for: Less than 6 months ### "good product more customization needed" June 21, 2024 4.0 Overall the experience was good. Its a value for money product with all the cutting edge features a property needs in today's day and age to mange the property from any remote corner of the world seamlessly. Pros User friendly Scope for modification if staff does any mistake in the PMS Cloud Software so accessible from anywhere Owner app Dashboard is a good feature Cons Lack of Customization for smaller properties Less Handholding during training sessions Reason for choosing eZee Absolute Sales person's attitude was a positive plus a friend had also referred Review Source HM Himanshu M. Proprioter Hospitality Used the software for: 1-2 years ### "All the features and operations are designed as per hospitality business too good." June 27, 2024 5.0 Pros All the reports are really designed very decently. Cons At present I didn't get any deficit. All the necessary operation and feature are already there. Review Source VK Vishal K. Front Office Executive Hospitality Used the software for: 1-2 years ### "One of the best Hotel Management software." June 6, 2024 5.0 Pros All the operations had been designed with feasibility. Cons as there is always a room of improvement but still in this all needs are fulfill. Review Source kD kailash D. F & B Manager Hospitality Used the software for: 2+ years ### "better " November 11, 2022 5.0 good working Pros like know its over all best ezee optimus and Ezee absolute Good Work Cons Its Good Serviese But Please Some More Speed Over All Best Review Source IM IRSHAD M. MANAGER Food & Beverages Used the software for: Less than 6 months ### "GOOD SOFTWARE" June 21, 2024 5.0 Pros VERY SMOOTHLY CHECK IN AND CHECKOUT.AND GOOD CUSTOMER SERVICE Cons NOTHING IS THEIR TO THAT WE DONY LIKE ABOUT THIS SOFTWARE Review Source DV Dharmender V. Front Office Manager Hospitality Used the software for: 2+ years ### "Easy to Use" May 21, 2024 5.0 Pros cloud based software. The best part is hold the inventory Cons Is the self mapping of the OTA that need to be implemented Review Source AG AYUSH G. Owner Hospitality Used the software for: 1-2 years ### "Good Support" May 2, 2024 5.0 Pros Check-in, reservation facility, email facility, feedback facility Cons wake up call reminder should be there. if client has only purchased the PMS then rate threshold option should be there. Review Source ST Sharad T. Manager Hospitality Used the software for: Less than 6 months ### "User Friendly" June 27, 2024 5.0 Pros The main thing i liked most is the dashboard where i get all the list of the guest . Cons Iam using it currently but iam not finding any thing that i like least. Review Source NB Neha B. Front Desk Hospitality Used the software for: 1-2 years ### "Handy and Flexible to use" May 11, 2024 5.0 Pros very much easy to use and many operations are available Cons Nothing to dislike about ezee absolute, every operations are clear Review Source BP Bilal P. SALES MANAGER Hospitality Used the software for: 6-12 months ### "easy and somple way of managing mulitple properties " May 21, 2024 5.0 Pros simple and easy to manage all our property rates, inventories and bookings. Cons nothing as such as all the things are of importance. Review Source VR Verified Reviewer Business owner Hospitality Used the software for: 1-2 years ### "Incompetent Integration Team" February 1, 2022 1.0 Pros I liked previous version better. It was easy to click on "Today", then 15-day view, 30-day view. Now they have "Compact" and "Cozy". What a headache to make weekly reservations! The updated version is difficult to make/extend reservations by scrolling left-right on stay view window. No comments section that previous version had. Folio view does not work on my Safari, I had to switch to FireFox browser, the support team could not figured it out. There was no training provided to new version. Ugh, poor implementation. I like that now each scroll bar has an icon to see if a guest has a balance, it was a good update. Cons The integration team is inexperienced. I obtained new gateway provider (Authorize.net, pretty big company), its a company that process credit card payments on our booking website and then sends the information back to Ezee absolute so we can see that payment was made. A year ago the engineer who connected my ezee reservations to Authorize.net did it in a few days. Now, this year its been a nightmare. I cannot explain how upset my whole team is. We have 2 motels and both websites for bookings are useless because engineer cannot connect new Authorize.net accounts to Ezee reservations. Its been more than 2 weeks. I am emailing, calling, chatting with ezee absolute team- its not getting me anywhere. I contacted Authorize.net myself, figured out that Response/Relay URL was not specified by ezee engineer in Authorize.net and that is the reason there is no connection. I emailed what needs to be done to ezee Development team what needs to be done from the moment I opened the ticket few weeks ago. It still not working. I am frustrated and disappointed. We are loosing money. Guests are upset. Its a nightmare. We are getting phone reservations from guests. Its ridiculous. I asked that ticket to be reassigned to a different engineer, I asked my issue to be escalated. My ticket number is \[SENSITIVE CONTENT\]. It feels like nobody cares. Yes, they talk to you politely, but there is no progress. I am considering researching other Hotel Management Softwares because I cannot afford this type of support. Review Source FJ Firoz J. Managing Director Hospitality Used the software for: Less than 6 months ### "Horrible, terrible and a system full of mistakes, error , flaw and poor support team." February 18, 2022 1.0 As a fellow hotelier having worked in the industry for 20 years I would not recommend this terrible PMS/channel manager system to anyone as you will loss money than you can image and your team will be scared to work on it as they do not trust the system at all. Pros It is all in one software with PMS, chancel manager, booking engine, guest review platform Cons The Ezee PMS system is flawed and the hotel will lose more revenue than it gains using this system. Every time the hotel marks the booking as a paid no-show or cancellation, the PMS will report to the OTAs free of cost. This will result in the hotel losing the virtual cards or credit card details for the no-shows + cancellations. In the last three, we lost almost 2200 in no-shows and cancellations using this flawed system. When the same was reported to the software company and escalated to higher levels, I was informed this is a system enhancement and will need to discuss internally. I am 100 % confident all hotels who have used Ezee absolute so far would have lost a lot of money due to this error in the system. The new version is boring and slow and it takes ages to process check and checks out. My team is very scared to do anything on the system as they fear losing money and we are at a point where we doing everything manually including night audits, posting of payments, and canceling bookings (writing on a book then marking on PMS system. This is how bad the system is. Every now and then you will receive over bookings during sold out days and your team would have to go through the pain of relocating an angry guest as the system made an error and hotel will receive negative reviews and have to pay extra to relocate the guest. It is not easy to move the PMS system overnight and we are waiting for the Ezee management to revert to us. Switched from [Beds24](https://www.capterra.com/p/123511/Beds24-com/) I was told this is more advance system , however I was wrong. This is a horrible system full of errors, mistakes and at the end you will end up doing everything manually. Review Source AM Ahmed M. Chairman Hospitality Used the software for: 2+ years ### "Dedicated to make Hotelier's Life really Ezee" November 4, 2020 5.0 Being Ezee Absolute users for the last 3 years in almost 13 of my hotels ranging from a small boutique hotel of 10 rooms to a medium-range hotel of 70 rooms inventory, I can confidently say that the experience of absolute professional business relations starts right from the time you submit your product joining request to Ezee followed by the pricing quotation, Data gathering process, profile creation, OTA's mapping, operational staff training and continues with endless 24/7/365 support. Pros Overall as an "HMS/PMS", Ezee Absolute is 2nd to none in terms of any operational or administrative requirements of any accommodation service provider no matter how big or small it is. Being the single company to offer both HMS & Channel Manger and the connectivity between Ezee Absolute (PMS) & Ezee Centrix Centrix (Chammel manager) is something which makes this product very exclusive and a top choice for hotels as most of the other systems do not offer both these services through one platform. Besides all these "24/7/365 live chat on Ezee Absolute" is something I like the most about Ezee Absolute as it is not only the real 24/7/365 support available as it claims but at the same time the response from the support team, the product knowledge of the support team staff, their eagerness to help, professional attitude, etc are some of the features that make Ezee the top choice for hoteliers. Cons It is a real tough ask from a customer that is enjoying the product with complete satisfaction but the missing system-generated P&L report is something to be looked forward soon in place. Alternatives considered [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Reason for choosing eZee Absolute Quick response to joining request from the sales team The professionalism of the product demo presenter Pricing structure Review Source Response from Yanolja Cloud Solution November 9, 2020 Hi Ahmed, Thank you so much for taking out time to write such a detailed feedback. We are elated to hear such an amazing feedback from you and its truly a delight to serve clients like you. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee NK Nirmal K. Resort Manager Hospitality Used the software for: 2+ years ### "Great product in hospitality industry" April 18, 2024 5.0 Pros It was a great experience i had with ezee team. All the team members has been efficiently trained with end to end process. Once again thanks team for helping me out with software integration. Cons None. But could bring more options and easy way of helping hotel team while using the software. Review Source RW Rudchata W. Hotel manager Hospitality Used the software for: Less than 6 months ### "Good program " June 21, 2024 5.0 Pros Fast and good staff have many functions of hospitality Review Source SUR Salah Uddin R. Asst. Manager-Sales Hospitality Used the software for: 2+ years ### "Wonderful Experience with eZee Absolute " August 22, 2020 5.0 As a hotelier I can recommend the eZee Absolute for managing the hotel management system as because of I have 02 years of good experience like prompt and user friendly services. Mostly I can say front office module is very much easy. Also we can use their channel management as a booking engine. Pros When I was in Department of Front Office, I had 2 years of good experience with Ezee absolute software. The most attractive part of this software is online based. Anywhere I can access to the system and know about the status of my hotel. The featuring of Ezee absolute are very much prompt and user friendly. Mostly folio management and guest preference management are very much easy. Also maintain the room allocation and future booking allocation are much easier. Support teams are supportive and they are responding very quickly. They have problem solving tutorial, if face any difficulties, you can find yourself from the YouTube tutorial. Cons Ezee absolute are very much user friendly but develop the desk top as well as. Every month they are doing monthly maintenance that time they stop the system 2 to 3 hours. I think they need to think about it or they can setup the desktop based module. Reason for choosing eZee Absolute User friendly, quick responded by eZee Absolute team and so many tutorial in you tube. Review Source Response from Yanolja Cloud Solution August 27, 2020 Hi Salah Uddin, Thank you for your review. We're super happy to know that you loved working with eZee Absolute. Product maintenance is a part of our regular enhancements and extremely important to ensure that your operations are running smoothly. However, we are continuously modifying that process and trying to reduce the maintenance downtimes for a better experience. We assure you that your experience is going to just get better. Regards, Team eZee. rJ richard J. manager Hospitality Used the software for: 6-12 months ### "Ezee absolute" May 2, 2024 5.0 IT is a very good and smooth running software engine and we like . Pros features are good in ezee absolute we like it Cons expenses voucher are good some were can add better Review Source AS Abhinav S. Director Hospitality Used the software for: 2+ years ### "Best hospitality solution in india which I have used. " March 20, 2024 5.0 Overall it is the best. Once you learn and had command on the process and modules it serves you at upmost. Pros Detailing to the concept of hospitality. Hospitality is a complex industry and ezee has been so far the best to reach next to the complete solution. Cons It's very long process to learn as to many things in a place. Reason for choosing eZee Absolute It provides entire solution to run the business smoothly. support team is there star players. Switched from [NOBEDS](https://www.capterra.com/p/176616/NOBEDS/) No customer support. No detailing. No way to integrate too many OTA's in one place. Review Source kK kirthan K. Resorts Chief Hospitality Used the software for: Less than 6 months ### "Best Hotel Management Software" June 8, 2024 5.0 Pros The way the product is design is quite good. The stay view is really very nice. Cons From my side I would like to say Night audit feature must be enhanced. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.