# Page 5 | eZee Absolute Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is eZee Absolute the right Hospitality Property Management solution for you? Explore 405 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135751/eZee-Absolute/reviews --- eZee Absolute 4.6 (405) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Page 5 - Reviews of eZee Absolute ## Showing most helpful reviews Showing 101-125 of 405 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jasmitpal S. sales excutive Hospitality Used the software for: 2+ years ### "best hospitality software" December 12, 2022 5.0 he dashboard and calendar on Cloudbeds were the features that most impressed me. It is simple to get a clear picture of the check-ins, check-outs, and occupancy from these 2 functions. Of course, the calendar also has other useful subfunctions. The integration with a sizable pool of vendors to expand the fundamental HMS and customise it specifically to each hotel's operations is another equally cool feature, in my opinion. Pros 11)It's very simple to use and implement, and I can access it from my phone, allowing me to work from virtually anywhere. For me, the game changer is the customer support, which is always extremely fast and staffed by highly trained individuals. Cons The support staff is always available to help us whenever we have a problem. Apart from many other features, I like the few things which are available in front before is now hided after update. Review Source Response from Yanolja Cloud Solution December 20, 2022 Hi Jasmitpal, Thanks for the comprehensive feedback. We are glad that you ae satisfied with eZee Absolute. We constantly work in order to make our product more intuitive. Your suggestions would surely help us to deliver future updates. In case you have more suggestion, please write us on cm@ezeetechnosys.com Regards, Team eZee CV Charl V. Director Hospitality Used the software for: 2+ years ### "ASH Technologies " May 16, 2022 5.0 Very good Pros Incredibly user friendly, able to conduct various daily tasks from one screen. Moving from one application to the other is simple as well as returning to the initial task. Cons Reports need some work in terms of stock standard reports already loaded for guest history and customer relationship management. Alternatives considered [Benson](https://www.capterra.com/p/165947/Benson/)[NebulaPMS](https://www.capterra.com/p/123266/Apex-Property-Management-System/)[Mews](https://www.capterra.com/p/145487/Mews-Commander/) Switched from [RoomRaccoon](https://www.capterra.com/p/153249/RoomRaccoon/)[protel PMS](https://www.capterra.com/p/83669/protel-PMS/)[OPERA Cloud Property Management](https://www.capterra.com/p/266207/OPERA-Cloud-Property-Management/) Cost as well as the additional modules offered are also cloud based. Review Source Response from Yanolja Cloud Solution May 20, 2022 Hi Charl, Thank you so much for an amazing feedback. We constantly work on enhancing our software for better experience and reporting will surely be considered. However, we would like you to mail your suggestion at cm@ezeetechnosys.com. Regards, Team eZee GS Gayathri S. Receptionist Hospitality Used the software for: 2+ years ### "Its very good experience" April 18, 2024 5.0 Pros The most liked in ezee is the customer support we get quick response. Cons As of now nothing we are good with ezee support Review Source HP Harsh P. Business head Hospitality Used the software for: Less than 6 months ### "Excellent customer service and product" April 18, 2024 5.0 Good product excellent customer service Pros Their product is good but their customer service is even better. \[sensitive content hidden\] my relationship manager is excellent and gets things resolved immediately Cons Setup is quite long and can be complicated Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Customer support was too slow and it was quite expensive Review Source AB Aimy B. Manager Hospitality Used the software for: 2+ years ### "A value for money software with almost everything you need " October 13, 2020 5.0 The software is easy to understand and use. though i would say Front end can be a bit more fast and user friendly, Once you get trained, its fairly easy to use and manage. Their implementation of customer management is great and comes handy as you can directly send mailers from software. One thing i miss greatly is ability to charge card automatically Pros They have got everything sorted when it comes to operations of a hotel. We have almost all functionalities up and running and all our billing is integrated with Ezee Cons Because it is on the cloud, and based in a browser, it is slow sometimes. They might also roll down updates and will not tell you the impact of it. We have seen the number in reports changing and it took them about a month to rectify that. It was bit of a mess. But i would say i can live with that as long as it does not mess up with billing Reason for choosing eZee Absolute We got a better pricing plan with Ezee and it was satisfying all business use cases. Hence it was perfect fit for us. Review Source Response from Yanolja Cloud Solution October 17, 2020 Hi Aimy, Thank you so much for your feedback. We are glad that eZee Absolute is meeting your requirements. We'd recommend you to use eZee Absolute with stable internet connection and updated internet browser; it will surely make software faster. We are constantly working to improve our solutions, and your suggestions will surely help. Addressing to your con, we suggest you to get in touch with your account manager. Meanwhile, you have any suggestions, you can write to us at cm@ezeetechnosys.com. Regards, Team eZee CD Christoff D. Owner Hospitality Used the software for: 1-2 years ### "Satisfied customer" October 17, 2016 5.0 We started doing business during September 2015 and was looking for a web based Channel Manager and online calendar where I could access and manage reservations any time of the day. eZee Absolute does all of this and more at a very reasonable price. The program is very easy to use, with tutorials available online when one gets stuck. The customer support I received during the take-on phase and thereafter has been absolutely outstanding with the staff responding within hours, many times within minutes, from the time of lodging an inquiry. We've been running live problem-free for just over a year now, totally independently with the odd request for assistance. The only only shortcoming that I could highlight is that there's currently no mobile app available, but believe this will be included in the next upgrade. I can certainly recommend eZee Absolute to any hospitality business; from a small B&B to a large hotel with bars and restaurants. Pros Web based Ease of use Calendar view Customer and Travel Agent database Cons No mobile app available Not possible to process credit card payments via the Payment Gateway Interfaces with eZee Reservation, OTA's and website can improve so that data changes/updates automatically feed through to all from a single input screen Review Source Response from Yanolja Cloud Solution December 22, 2016 Hi Christoff, We laud for sharing your opinions and aim to improve consistency. To address your concerns, we do have eZee Absolute App available on Google Play Store as well as Apple App Store which is the simplest PMS app you will find in the market. And it also supports credit card payments. Additionally, we have interfaces with limited credit card processing and payment gateways. However, if you have any of your preferred ones, we can integrate that with our solutions. Recently, the UI of eZee Absolute has been given a face-lift and our other software are under development in that line. Please write to us here: cm@ezeetechnosys.com, so that we can well assist you on the queries and suggestions. Regards, Team eZee! BP Billy P. CITM Hospitality Used the software for: 6-12 months ### "EON Group of Companies" April 12, 2024 4.0 Pros Simple to management and easy to understand Cons Some of the expectations are not easily meet Alternatives considered [Opera](https://www.capterra.com/p/229024/Opera/) Review Source MG Manish G. Managing Director Hospitality Used the software for: 2+ years ### "Spend little Save unlimited" November 5, 2020 5.0 It helped in expansion a lot, Using technology is not a task, but adopting the technology is difficult, we are still not been able to adopt its 100% of the features, it offers a lot more what we actually use internally. Pros The first thing i like in Ezee is its Customer Support which is not a easy task , Currently we are running 7 properties and almost each property use live chat option when they get stuck and it get resolved without connecting a call. The speed of the software is too good, it never crashes on group check ins, no errors at all Cons It's overall look and feel is not that good, but it can be ignored as it is being used internally. Guest portal look and feel can be improved Alternatives considered [Flight Commerce](https://www.capterra.com/p/151853/IDSTC/)[Djubo](https://www.capterra.com/p/143927/Djubo/)[Insta](https://www.capterra.com/p/130501/Insta-HMS/) Reason for choosing eZee Absolute When connected with each company for the first time, Only ezee was having the solution to all our requirement and that too completely on Cloud network Review Source Response from Yanolja Cloud Solution November 9, 2020 Hi Manish, Thank you so much for taking out time to review us and appreciating our support team. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee AM Afser M. Director - Sales & Marketing Hospitality Used the software for: Less than 6 months ### "Hotel management made easy" January 12, 2023 5.0 Exceptional PMS software we have come across in the market. Pros It has just been 3 months since we started using the PMS from Ezee Technosys and we are fully satisfied with it. First of all it is very easy to learn and it requires almost no training to get used to the product. The most important feature we loved about the software is it is cloud based and can be accessed from anywhere. Communicating with the guests at every level of their interaction is made absolutely easy. Cons The least thing we liked about this software is that not getting to know about this product earlier. Reason for choosing eZee Absolute Because of its user friendliness and its platform. Review Source Response from Yanolja Cloud Solution January 23, 2023 Hi Afser M, Thank you so much for an amazing feedback. We are elated to know that you are extremely satisfied with the eZee Absolute. We promise you to extend great service to make your hotel business simpler. In case, you have anything to suggest/ share, do write us at cm@ezeetechnosys.com Regards, Team eZee MOH Marc Oliver H. Resort Manager Hospitality Used the software for: 2+ years ### "Practical, proficient and easy to use " November 7, 2020 5.0 We are benefiting from the software from day 1. It helps on every aspect and step of the way throughout the business day. From having a better overview to being more organized and ready. Pros The software is very easy to integrate, set-up and use. Since it is a easy set-up it helps safe time to train your staff. In return you get a up-to-date product that helps you manage and integrate your day to day operations more sufficiently and smarter. Cons We do wish that their would be more direct shortcuts to the things you use more and to have direct access to. This was already discussed with a technical IT staff and manager and we are working on implementing this very soon. Alternatives considered [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) Reason for choosing eZee Absolute The service, info and customer service support helped us make a decision that was exactly what we were looking for. Review Source Response from Yanolja Cloud Solution November 10, 2020 Hi Marc, Thank you so much for taking out time to review us. It is an absolute delight to serve clients like you. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee KV Kanika V. Owner Used the software for: ### "Signed up for free trail. Had to pay but never got money back even though I cancelled in 2 days" May 23, 2017 1.0 Pros I liked the fact that they offer channel manager, PMS, booking engine and websites. All can be purchased at a reduced package price. Cons My issues are: - There are too many people to talk to. Not everyone is sitting in the same office or talking. So I felt I had to explain things again and again to different people, sometimes for training demo, another time for rates etc and then for website etc. - Communication is poor for Australia. Staff generally became available towards the tail end of the day after 4 pm and use WhatsApp/Skype for most communications. Half the time, it is difficult to hear and calls keep getting disconnected. - The whole set-up process is too cumbersome. There are lots of forms to fill and even if some information has been given, it is needed again in another format etc. Once you pay, there is a form still to start product set-up. Even though you provide information about the property in a spreadsheet, should you want the website, you then need to fill part of that info again in a word template. - Other systems in the market are much simpler. Ezee has too much detail. E.g. there are far too many reservation types. Even adding a simple reservation will take at least 2 minutes for an average user because there are too many fields to be filled. Review Source Response from Yanolja Cloud Solution October 12, 2020 Hi Kanika, We sincerely apologize for the inconvenience you faced while working and communicating with us. The fact that we're based in India and may have time zone differences with our customers has never stopped us from delivering a memorable experience to our customers. Rest assured, we are always working on improving our services and processes. Since the purchase process involves different departments, it is imperative for everyone to be up-to-date on your requirements. The more information we collect, the better service and solutions we're able to offer. We once again apologize for the experience you faced, and would love it if you can give us a chance to show an improved aspect. Regards, Team eZee. AA Afaque A. Property Manager Hospitality Used the software for: 2+ years ### "Best PMS for management" April 17, 2024 5.0 Pros Easy UI, Functional uses, Easy to understand, Cons Glitches of payment details, payment reminders Review Source VR Verified Reviewer General Manager Hospitality Used the software for: 2+ years ### "Ezee Hotel Software" May 22, 2022 4.0 Overall with PMS and POS we were Happy. We shifted recently as we wanted a software with MMS and Finance also included. Pros The PMS and POS were good. The Demo and Deployment support by Ezee India Team were Good. Cons Need more upgrdation need to develop accounting, CMMS and MMS. Reason for choosing eZee Absolute Cloud based. Cheaper. Demo and deployment team were very helpful. Review Source Response from Yanolja Cloud Solution July 13, 2022 Hi, We are glad to know that you chose eZee Absolute and were happy with it. Although, you had to shift due to some reasons. We constantly work on enhancing our software and MMS would surely be in the bucket. We hope to serve you again in future. Regards, Team eZee RG Rocky G. Owner Hospitality Used the software for: 2+ years ### "Ezee is Eazy to Use for any User" October 13, 2020 5.0 Pros Using this software since 3 years and have found the entire team of ezee always supportive and ready to accept challenges. They are user friendly technology organisation with user centric and applications and upgrade the product from time to time to be more useful and effortless. Will recommend this to all my business partners in Hospitality Industry Cons They should open up the database and give customised selective reports and data flow as per users selection and choice. Any data which is present and inputed by user should be made available to download as and when required by him/her. Alternatives considered [Djubo](https://www.capterra.com/p/143927/Djubo/)[STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/) Reason for choosing eZee Absolute Economical charges and User friendlyness in work flow Review Source Response from Yanolja Cloud Solution October 17, 2020 Hi Rocky, Thank you for taking out your time to reviews us. We are happy that you will recommend our solutions in the industry. We are constantly working on making our software as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee AK Abhishek K. GM Hospitality Used the software for: 2+ years ### "Excellent Service & Product " March 15, 2024 4.0 Pros Easy to use & user friendly for all & great customer support. Cons Customer support, web pages, app design. Review Source MKS Meribha K S. Home Stay Hospitality Used the software for: Less than 6 months ### " Performance feedback on PMS, CM & brilliant support by Technical Support Team" October 2, 2022 5.0 Every feature is easy to use and customer friendly. The orientation of the product was very well explained. My sincere appreciation and thanks to Tech support team member Ms \[SENSITIVE CONTENT\] she is brilliant and a subject matter expert. She simplified and delivered Customer support to the next level . A brilliant resource. Pros Easy to use and customer friendly. Super! Cons Nothing that i have encountered so far. Superb product. Reason for choosing eZee Absolute My first free trail of the product was good enough to zero in eZee because of the customer friendly features Review Source Response from Yanolja Cloud Solution October 7, 2022 Hi Meribha, Thanks for an amazing feedback. Customers like you encourage us to go beyond to deliver the best experience ever. We promise you to impart great service. Regards, Team eZee Aditya K. Reservations Manager Hospitality Used the software for: 2+ years ### "Easy to use, great support" May 23, 2018 5.0 Pros eZee has been a simple and affordable solution that is robust enough to offer the precise results and level of management that we at Zostel need. Interestingly, it also includes a range of other valuable features for financial management tracking, with reports that detail all revenue, expense and tax requirements. It has indeed been instrumental in helping us manage a growing hostel chain! support team has been fantastic consultants ! Cons The mobile app has a long way to go to become handy. Also, the user experience can be worked upon. Review Source VR Verified Reviewer Senior Executive Hospitality Used the software for: 6-12 months ### "“A value for Money"" October 28, 2020 5.0 I am just astonished how easy to using this software. When i was in rush to giving the best service to our valued guest then its helped me a lot. If no one can used this they cant find out the smoothness of this. Pros Its lifesaving for front office for any Hotels. Quick check-in, checkout any king of amendment on one click. We need to check all the reports for everyday morning meetings, so this software giving us all the reports like revenue for last night, nest month forecast,actually every-tings. One click solutions. Cons If we can use this all networks and if we can use this software in mobile phone then it will be helpful fro me. Review Source Response from Yanolja Cloud Solution November 4, 2020 Hi, Thank you for such amazing feedback. We are so happy that eZee Absolute is meeting all your requirements. eZee Absolute also comes along with the mobile application, where you manage a majority of your hotel operations at your fingertips. You can download the app from here: https://play.google.com/store/apps/details?id=com.ezeetechnosys.absolute&hl=en. Meanwhile, if you have any suggestions, please send them to cm@ezeetechnosys. Regards, Team eZee Hicham E. front office manager Hospitality Used the software for: 1-2 years ### "User friendly PMS" May 12, 2021 4.0 the PMS is excellent for small to medium properties , my overall experience is quite positive Pros the PMS is one of the most user friendly on the market , easy to set up rates , room categories and much more Cons Ezee absolut is still under constent improvement from the ezee team , need more detailed reports as well as front desk options Alternatives considered [OPERA Cloud Property Management](https://www.capterra.com/p/266207/OPERA-Cloud-Property-Management/) Reason for choosing eZee Absolute my team had different opinions about the pms we should use , at the end we have shoosen the least costly one , Review Source Response from Yanolja Cloud Solution July 21, 2021 Hi Hicham, Thank you so much for your review. We constantly work on enhancing our software and reporting aspect is also considering. We promise you to keep imparting our best services. Regards, Team eZee AW Alexander W. Corporate Director of Rooms Hospitality Used the software for: 2+ years ### "eZee Absolute PMS " November 5, 2020 5.0 Overall a good value for money. The team is very active and helpful in resolving challenges / if any occurs and constant develops new features and refreshing the design. At the same time this company values feedback to move from better to best. Pros System integration and set-up is very straight forward and quick to do. System is easy to operate in the day to day operation. The eZee team is providing an online training / onboarding and also offering further guidance if needed. Live chat support is always available to assist with challenges if applicable. Functions are similar to Opera and other known PMS systems. Cons Set-Up of reports can be done in a better way / offer more flexibility. Some of the support material (manual guides) are outdated. Reason for choosing eZee Absolute Company Reputation Review Source Response from Yanolja Cloud Solution November 9, 2020 Hi Alexander, Thank you so much for taking out time to review us. It is an absolute delight to serve clients like you. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee DR Dhananjay R. Owner Hospitality Used the software for: 6-12 months ### "Basic " March 31, 2019 1.0 Although the support is good, but basic knowledge and functionality of the report is missing. They need to have a solid report for the module which would be check out summary report which shows invoice wise room charges with tax break up, and mode of settlement (cash, bank or credit) Pros Although the support and team is good, but they are not able to Cons They really need to work on their reports, which is below par and not suitable for hotels who do group business. For example, The folio list report shows 20 room booked under 1 group as 20 different invoice numbers in the report, where as 1 invoice has been generated for the group. This is a major flaw and concern for hotel doing MICE & group business. Also the Payment detail report doesn't show any tax break up and is suitable for taxation purpose. They need to come with a solution on urgent basis before they start losing clients. Review Source Response from Yanolja Cloud Solution April 10, 2019 Hello Dhananjay, Thank you for such a detailed review. We assure you to look at the factors which you have highlighted here. It would be great if you could discuss your problems with your account manager. As they monitor your account closely, they will surely be able to help you with everything. Moreover, you can even get online with our experts who assist hospitality group like yours on 24x7x365 live support. Meanwhile, Please keep sending your suggestions at cm@ezeetechnosys.com. We assure you to give our best efforts in giving you the best user-experience. Regards, Team eZee Jan B. Resident Manager Used the software for: 2+ years ### "We use Ezee absolut everyday and almost never have problems with the software" May 23, 2018 5.0 Pros The best thing about this software is, how ezee =) it is to use. All of my staff know the functions and can work with it. The good customer support is also a thing which we really apprecciate Cons It is really hard to find something we do not like about this software. Maybe, that not all ota's support this software. Review Source Response from Yanolja Cloud Solution June 4, 2018 Hello Jan, thank you for the review. We are very delighted that eZee Absolute is being a really good help in running your hotel. As far as OTAs are concerned, more and more new OTAs are getting connected to eZee Centrix. If you have any preferred OTA you wish to get connected with, you can let your account manager know. Reagrds, Team eZee. WG Werner G. Hotelbesitzer Hospitality Used the software for: 2+ years ### "Ideal für kleine Hotels und Pensionen" October 24, 2020 5.0 Es lässt sich vieles mit geringem aufwand an eigene Bedürfnisse anpassen. Konfiguration von Tarifen für verschiedene Jahreszeiten und z.B Agenturen ist einfach zu handhaben. Pros Der größte Vorteil für kleine Hotels ist das die Software online ist, es ist kein eigener Server mit Sicherungen erforderlich und somit auch keine große Netzwerkinfrastruktur. PC oder Laptop mit Internetzugang ist ausreichend. Absolute ist für mehrere Benutzern gleichzeitig nutzbar und dies auch Ortsunabhängig. Des weiteren ist eine App, für Mobiltelefon oder Tablet, für Housekeeping und für die gängigsten Funktionen vorhanden. Sehr guter 24/7 Support. Cons Bereitstellung in mehreren Sprachen könnte einfacher, besser sein. Review Source Response from Yanolja Cloud Solution October 27, 2020 Hi Werner, Thank you for taking out time to review us. It is an absolute delight to serve clients like you. We are constantly working on making our software as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Till then, keep spreading the word around. Regards, Team eZee SB Suraj B. Manager Hospitality Used the software for: 1-2 years ### "Ezee Absolute Software Review " September 16, 2022 5.0 Overall Good Experience Pros ezee Absolute Chanel manager and PMS is User friendly Cons Personally suggest Ezee Absolute improve your PMS Basic Features Switched from [Djubo](https://www.capterra.com/p/143927/Djubo/) Ezee Absolute and Others Very Technical use Review Source Response from Yanolja Cloud Solution September 21, 2022 Hi Suraj, Thanks for the feedback. We are glad to know that you ae having a decent experience with eZee Absolute. However, we promise you to enhance features in future updates. In case you have any suggestion, please mail us at cm@ezeetechnosys.com. Regards, Team eZee. LL Libny L. Reservations Manager Hospitality Used the software for: 6-12 months ### "Ezee Absolute has helped my hotel" August 6, 2020 5.0 Ezee Absolute has been an importan tool running our two hotels, it is easy to use and very user friendly. The possibilities are endless and we are always finding a new feature. They are also working constantly to improve the platform which is always a nice plus. Pros I like that it is user friendly, easy to use and they are always improving the platform. It also connects perfectly with all the OTAs we use and the reservations are always up to date. Cons Sometimes is hard to understand each other with customer service but they always do their best to help and solve any problems as soon as possible. Alternatives considered [Octorate](https://www.capterra.com/p/168722/Octorate/) Reason for choosing eZee Absolute The option to connect to many different platforms and the fact that it is all on the cloud. Review Source Response from Yanolja Cloud Solution August 7, 2020 Hi Libny, Thank you so much for your kind words. We're glad that you're finding eZee Absolute user-friendly and helpful for your operations. And surely, the communication gaps with our customer service will be covered gradually. However, our constant aim would be to help you out with whatever queries you have. We assure you that your experience with us will only get better with time. Regards, Team eZee Talk to a Capterra advisor for free and get results within 15 minutes.