# Page 7 | eZee Absolute Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is eZee Absolute the right Hospitality Property Management solution for you? Explore 405 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135751/eZee-Absolute/reviews --- eZee Absolute 4.6 (405) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Page 7 - Reviews of eZee Absolute ## Showing most helpful reviews Showing 151-175 of 405 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IF Ibrahim F. Director. Hospitality Used the software for: 6-12 months ### "Excellent after sales service. " July 8, 2019 5.0 Since we are new to hotelier business and wanted to streamline the whole operation remotely, we choose eZee as our partner for our PMS. From the setup to the final live process, we received excellent support from CSR here in Maldives. Anything inbetween, was attended and solved professionally. With regard to the software, I would say it’s all integrated and easy to use, along with the channel manager, you are able to manage a property with less effort, efficient and reliable. We will highly recommend eZee as No.1 PMS for a smooth operation. Thank you very much the eZee team and indeed everything’s very EASY. Pros After sales is excellent. Ease of use and very much user friendly. Cons I would say, if you can enhance the overall look of the software, more over the design will be good. Review Source Response from Yanolja Cloud Solution July 15, 2019 Hi Ibrahim, Thank you for such a great review. We're glad to know that our solution is exceeding your expectations. We've noted your suggestion and have added it in our list. As you might be aware, we're constantly updating our solutions with latest requirements, ensuring that you have a great experience while using them. Rest assured, we'll do our best to improve your experience with us. In case you have any issue while using the solutions, you can always get in touch with your account manager or live 24x7 support. Regards, Team eZee. AK Ashish K. Reservations Hospitality Used the software for: 1-2 years ### "Very effective and Quick response." February 19, 2024 5.0 Excellent and very user friendly for the management. Pros Easy to use and very smooth processing time. Cons Nothing in Particular everything works fine. Review Source AS Ankita S. CASHIER Hospitality Used the software for: 1-2 years ### "User friendly software" December 16, 2022 5.0 Overall very good the support staff is very helpful and supportive whenever we call we gat prompt response from the support executives. Pros This system is simple to use, easy to learn for new users, and doesn't require extensive training Cons Dont have any thing which I don't like in the software. Review Source Response from Yanolja Cloud Solution December 23, 2022 Hi Ankita, Thanks for an amazing feedback. We are delighted to serve customer like you. We promise you to keep imparting best service. In case, there is any suggestion or issue, feel free to write us at cm@ezeetechnosys.com Regards, Team eZee YR Yuvaraj R. CEO Hospitality Used the software for: Less than 6 months ### "All under one Roof" February 29, 2024 4.0 Ezee is user friendly software. In the beginning we felt its was tough to use. Later day by day with their guidance and multiple training I found this ezee absolute is user friendly and now I can not start my work without Ezee Absolute. Pros We do really like the Customer support service. they sort our query in no time. Really helpful and staff are so kind. Cons I never felt the delay in their service. nothing to write here about the least. Its worth that they spend time for us in all aspects to improve our online business. Review Source NS Nilesh S. RESERVATION MANAGER Hospitality Used the software for: 1-2 years ### "highly recommended, Very easy to use" October 27, 2022 5.0 Pros eZee makes our work easy, they provide excellent support and service they resolve issues within 24 hours. Cons The issue with login logs out. also the software slow down some time. Review Source Response from Yanolja Cloud Solution November 29, 2022 Hi Nilesh, Thank you so much for an amazing feedback. We keep working on enhancing our software for better user experience. It would be great if you can write about the issue in detail on cm@ezeetechnosys.com Our team will keep them in consideration for future updates. Regards, Team eZee RB Raghu B. Property Manager Hospitality Used the software for: 6-12 months ### "Feedback Review" April 13, 2024 5.0 Pros Support service provided by the software is excellent. Cons None as of now, keep on bringing more enhancement that ease our use. Review Source iI iqbal I. Head of Operations Hospitality Used the software for: 2+ years ### "Really Good Software for the all the Hospitality " August 12, 2020 4.0 Pros \- Support is Excellent - People are friendly who works the back end. Cons \- Some take might take longer than others - Alternatives considered [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[Djubo](https://www.capterra.com/p/143927/Djubo/) Reason for choosing eZee Absolute princing the support Review Source Response from Yanolja Cloud Solution October 13, 2020 Hi Iqbal, Thank you so much for your feedback. We are happy that we were able to please you. If you have any suggestions or concerns, please write to us at: cm@ezeetechnosys.com. Keep spreading the word around :) Regards, Team eZee AS Abhishek S. Reservations Manager Hospitality Used the software for: 6-12 months ### "eZee Absolute" December 24, 2022 5.0 Using eZee Aboslute helped us to manage hotel bookings, revenue management and keeping track of growth. Pros It is user friendly. It has multiple options do perform desired operations. It connects well with other apps. Cons Not as such. They keep on updating new things for the improvement. Review Source Response from Yanolja Cloud Solution December 29, 2022 Hi Abhishek, Thank you so much for your valuable feedback. We are delighted to know that eZee Absolute is taking care of every aspect of your hotel. We assure you to keep offering best service. In case, there is anything to share, feel free to write us at cm@ezeetechnosys.com Regards, Team eZee JD Jos D. Owner- manager Hospitality Used the software for: 2+ years ### "Ezee Amazing how we could survive without it! " September 28, 2018 5.0 I am still amazed how easy it is to use and how much time we gained with it. Not to mention how much more revenue we generated with it! I am very glad that the easy team keeps developing its product! Pros We are a small hotel and use Ezee 2 years now, it is very easy to use and the Distribution system makes it all worth while. It is easy to use for all receptionist. And if you have an issue you just contact the help desk and they will help out right away. Cons If there is anything to say, I would like to improve the group module mostly concerning invoicing. To be able to generate just one invoice number for a group would be easier for our administration and the clients or agents. Review Source Response from Yanolja Cloud Solution October 10, 2018 Hi Jos, it's great to know that our solutions are exceeding your expectations and beyond. We assure you to continue imparting our best services. Taking our solutions to the next level is a constant effort from our end, wherein your suggestions fit perfectly. Do keep sharing more suggestions at cm@ezeetechnosys.com. Regards, Team eZee VR Verified Reviewer Hotel development consultant Used the software for: 1-2 years ### "Very satisfied" November 18, 2017 5.0 Fully support to all our operation Pros Complete, easy to use, efficent support and very kind support team, growing functions, nice and useful user interface Cons Would be appreciated accessing to online help and function description within each screen. Some improvement is requested on reports parameter. Review Source Response from Yanolja Cloud Solution November 21, 2017 Thank you for taking time to write us. We are glad to know that you found our system satisfactory and easy. Please write to us at cm@ezeetechnosys.com, we will be more than happy to solve your request. :) jP jishnu P. GM Hospitality Used the software for: 1-2 years ### "BEST SERVICE" February 21, 2024 5.0 Pros GOOD SERVICE . very helpfull for our property Cons ezee absolute reports are good help for us Review Source VV Vinodh V. Director Hospitality Used the software for: 2+ years ### "User-Friendly and Great Support" February 28, 2018 5.0 Pros We use eZee absolute across all our 8 Properties, We are impressed with the overall experience and specifically with SSO, Clean UI and for sure user-friendly PMS Software. Team can learn PMS in a day and rollout is quick. Most Importantly very quick and responsive tech support. Cons Since we have multi-property, Centralised database would have been great help to retrieve data, understand this on the roadmap. Review Source Response from Yanolja Cloud Solution March 19, 2018 Hi Vinodh. We are glad to have your review over here. Regarding the cons, we totally agree with you to manage your multiple properties, you would require a single login. However, we have found that you are already facilitated with our CRS account feature which allows you to manage single login credentials for accessing multiple properties. Incase, you have any queries please reach us on our 24/7 live support or to your dedicated account manager. Please keep sharing your valuable feedbacks with us over cm@ezeetechnosys.com Regards, Team eZee. aS akshay S. Receptionist Hospitality Used the software for: 2+ years ### "eZee is Easy" February 21, 2024 5.0 I am having a good experience in using this software. Pros I am using ezee from last more than 18 months and it is very good. Cons It is user-friendly and received a good response from the support team. Review Source SB Sankalp B. Hostel owner Hospitality Used the software for: 1-2 years ### "A good software with possibility to improve" October 13, 2020 4.0 Overall it's the best software for hotel management I found in india, for a hostel with all the beds as separate, but they have to work in simplicity, less clicks for faster everyday issues. Pros Clear screen, a lot of options and details, customer care is very good. Fast and easy to learn. Cons Sometimes errors occur and I can't modify them, too many clicks to do simple things, net lock is annoying, folio settlement is also to many clicks... Review Source Response from Yanolja Cloud Solution October 17, 2020 Hi Sankalp, Thank you so much for your feedback. We are glad that eZee Absolute is meeting your requirements. Each and every feature in our solutions is incorporated with a vision to make things easy and better for you. The purpose of fetlock is to assure security at your property. We are deeply sorry for the inconvenience you had with folio settlements. We request you to please write your suggestions and concerns at: cm@ezeetechnosys.com. Keep spreading the word around :) Regards, Team eZee NS Nur S. Vice President Hospitality Used the software for: 6-12 months ### "eZee Absolute is a great tool..." March 17, 2024 5.0 Pros Ezee Absolute is a great tool for me to manage daily operations. Cons Few features are not there. Examle : Room Charges cant be split into two invoice (room sharer) automatically. Manually you have to do. Review Source CC Cristina C. Owner Used the software for: 2+ years ### "Good service, it's quite easy to use and settle" February 6, 2018 5.0 Taking care of the hotel remotely Getting real time information Once it is connected with the channel, it's awesome Pros Web Based Software It has very quick customer support The price of the tool to the service you get is great Cons Difficult to connect to OTA's There are too many windows, you have back office, front office and the OTA channel Review Source Response from Yanolja Cloud Solution February 22, 2018 Hi Cristina. Thanks for the rating. We are sorry to hear that you had faced some difficulties in connecting with OTAs. However, it is always the account manager with whom the OTA connection process is discussed and I am sure you must have communicated it. For multiple windows, it is our design which demands for separate Front Office, Back Office and OTA channels window. You can always have a deep discussion with the respective team / account manager to get more insights. Please feel free to reach us on any further suggestions at cm@ezeetechnosys.com and for instant support you can reach us anytime on our 24x7 live support. Thanks. HG Henri G. Director manager Hospitality Used the software for: 2+ years ### "Great customer service all the way from India. Not even in my own country LOL." November 13, 2020 5.0 Great! Pros I like the ease of use, great customer support when needed. Also the broadness of products and modules that can all be integrated and they work great together. Cons I think the interface is a bit blend. Some color would make the interface more attractive. Reason for choosing eZee Absolute Already mentioned above. Review Source Response from Yanolja Cloud Solution November 23, 2020 Hi Henri, Thank you for taking out time to give your feedback. We are happy that eZee Absolute is meeting all your requirements. We are constantly working on making our software as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Till then, keep spreading the word around. Regards, Team eZee MG Marco G. Director de E-commerce Hospitality Used the software for: 1-2 years ### "El mejor sistema de gestión hotelera que he manejado " October 28, 2021 5.0 Pros El sistema es muy intuitivo y fácil de usar, cuenta con una aplicación móvil en donde puedo administrar mi propiedad desde me encuentre. Cons No existe algo que no me agrade del sistema Reason for choosing eZee Absolute Servicio, calidad y precio Switched from [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Porque me interesaba mucho contar con un equipo de soporte y la plataforma de eZee es mucho más atractiva y fácil de usar. Review Source Response from Yanolja Cloud Solution May 20, 2022 Hello Marco, Thank you for your feedback. We're glad that eZee Absoute is making all your operations very easy and efficient. In case, you have any query, please contact our 24x7x365 live support. We promise to keep imparting you with our best services. Regards, Team eZee J. Jackie .. Business Development Manager Hospitality Used the software for: 2+ years ### "A Complete Solution with Phenomenal After Sale Service" April 15, 2019 5.0 Ezee suite of products facilitates us in providing a complete end to end solution for our clients, with measureable improvements in efficiency and increased sales. The products are easy to implement and train users on. Pros We constantly get positive feedback from our clients in respect of functionality and value for money, delivering beyond expectation is easy with a product such as this. The rep and her team are knowledgeable, friendly and always deliver a solution to any challenge we face. Cons There isn't anything that I dislike about the product. Review Source Response from Yanolja Cloud Solution April 22, 2019 Hello Jackie, We are glad receiving your feedback. We promise to stand by Omni Hospitality in every business venture. Regards, Team eZee RB Rajesh B. COO Used the software for: 2+ years ### "We have been using Ezee for the last 3 years and very happy with their customer service." November 24, 2017 5.0 Pros We are a chain of hostels, Ezee customised and configured their product according to our requirements. Their software is very easy to use. They provide free training whenever required. It has definitely helped us in smoothening our operations . The various reports that can be generated reduces manual work and minimises errors. Cons Reputation management is missing. Integration with TripAdvisor and other popular Ota's like booking.com, Makemytrip,GoIbibo to reply their reviews directly from the platform would be really helpful and unique. Review Source Response from Yanolja Cloud Solution December 8, 2017 Hi Rajesh, Thank you for your amazing words! We are glad to know that our solutions have made your business operations simplified. Regarding the cons we do offer reputation management solution in association with RepUp. You can contact your account manager for the same. I hope this helps. Best regards, Team eZee. DB Deep B. Sales Manager Hospitality Used the software for: 2+ years ### "Highly diverse in funcionality!" November 4, 2017 5.0 Pros eZee offers the precise results and level of management that a large chain like Zostel needs; also including a range of valuable features for financial tracking. It has indeed been helpful in helping us manage a growing hostel chain. Additional Note: 24x7 support, and swift resolution of queries Cons The user interface could be worked upon a bit, bringing more intuitiveness to it. The last UI update was long ago. Review Source Response from Yanolja Cloud Solution November 11, 2017 Hi Deep. We are happy to serve you with our solutions in your growing hostel chain business. Our support team is delighted regarding the positive vibes received from customers like you. We always strive to improve our products, your feedback has been passed on to concern teams. You can write to us anytime with your valuable feedback, suggestions and if there is anything we can help you with at cm@ezeetechnosys.com Thanks and Regards, eZee Team KA Kapil A. Owner Used the software for: 6-12 months ### "Good Cloud software " November 3, 2017 4.0 Pros You get a good training when you start with. As it a cloud one, it doesnt take long to load or to refresh or change the screens. It can only manage rooms but not banquet. You have to look for workaround. Reporting is good. Cons No banquet management. They attend to customer calls but have very beginners assigned from whom you have to communicate couple of times. And then you dont get the best of the solution. GST handling needs to be nurtured. Review Source Response from Yanolja Cloud Solution November 11, 2017 Hi Kapil. Thanks for taking time to review us. I am sorry to hear that our customer support team could not delight you even though all our support persons go through a well structured and supervised training. In case you did not get a satisfactory answer from our support team, you can always reach to your dedicated account manager or write to us at cm@eZeetechnosys.com and we will ensure that your concerns are addressed satisfactorily. For managing banquet, you can try our solution POS eZee BurrP!. Its features will help you to manage your banquet efficiently. You can know more about it on www.ezeeburrp.com. And regarding GST handling we request you to write to us with some more details at gstindawebinar@ezeetechnosys.com so that we can work-around. I hope this helps. Thanks and Regards, Team eZee OY Op Y. General Manager Hospitality Used the software for: 1-2 years ### "Its helpful and practical in use and quite easy to learn and work on it." September 24, 2022 5.0 Pros Operations are easy once you know where the required operation/ action is. some times it takes time in looking for the option. It could be further made easy to make it more useful and quick. I have experienced that eZee absolute had a very good team to assist their clients and are a real asset for the organization. Always happy to help. Cons it could be bit faster in the operation. Review Source Response from Yanolja Cloud Solution September 29, 2022 Hi Op, Thanks for your helpful feedback. We regularly work on enhancing our software and your suggestions will surely be considered. We request you to share your suggestions on cm@ezeetechnosys.com Regards, Team eZee NPP NARESH PAWAR P. Owner Used the software for: 2+ years ### "A very good software that is made in India and has equally good service & support Team." May 21, 2018 5.0 Pros eZee Absolute being a cloud software does not require to be installed on different machines. You simply have to login with your user name and password to login to your hotel account. It is very convenient and easy to use. If by chance there is anything unclear you can call the support team and talk to them directly to get their help. Cons sometimes the phone support shows up as busy. In such times I normally try their skype or other chat support and get help. Few more feature can still be added to help hoteliers like me. Review Source Response from Yanolja Cloud Solution June 1, 2018 Hi Naresh, Thank you for taking out your precious time to write about us and appreciating our support team. It gives us immense pleasure to know that you found our product very convenient to use. We assure you that your experience with us will get better with time. Regards, Team eZee. NT Neil T. Owner Hospitality Used the software for: 1-2 years ### "Good software For Hotel " December 10, 2022 4.0 Pros Good software for budget hotel specially cloud base Cons Some of features doesn't have like tariff posted for the day Review Source Response from Yanolja Cloud Solution December 20, 2022 Hi Nikhil, Thanks for an amazing review. We keep working on enhancing our software and tariff would surely be considered. We request you to write us in details on cm@ezeetechnosys.com Regards, Team eZee Talk to a Capterra advisor for free and get results within 15 minutes.