# Page 8 | eZee Absolute Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is eZee Absolute the right Hospitality Property Management solution for you? Explore 405 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135751/eZee-Absolute/reviews --- eZee Absolute 4.6 (405) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Page 8 - Reviews of eZee Absolute ## Showing most helpful reviews Showing 176-200 of 405 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SN Shafi N. Managing Director Hospitality Used the software for: 2+ years ### "Great product & easy to use " November 19, 2020 5.0 The Ezee absolute software is very easy to use. It gives the option to manage everything from one platform. The service of the staffs are also excellent. \[SENSITIVE CONTENT HIDDEN\] from enterprise sale have been very cooperative in giving us an outstanding service. Highly recommend the software to all the hoteliers. Pros All in one platform required to manage the hotel. Cons Prices for some add ons are too much I would say. Review Source Response from Yanolja Cloud Solution November 23, 2020 Hi Shafi, Thank you for your review. We are glad that you are satisfied by our solutions and services. We would surely consider implementing your suggestions. Meanwhile, send them at cm@ezeetechnosys.com. Regards, Team eZee SS Sanjayan S. Owner Used the software for: 6-12 months ### "Cost effective solution gori hoteliers" November 10, 2017 5.0 Pros User friendly and live support. Seldom had any unresolved issues. Switching over from one hotel to another is very easy in group hotelering. Can view guest checked in and reports of invoice breakdown gives proper idea of business generated Cons Cancellations are not reflected on OTA software . This has to be resolved at the earliest in consultation with Booking.com. otherwise it is a revenue loss for business entities Review Source Response from Yanolja Cloud Solution November 18, 2017 Thank you Sanjayan for sharing your experience with us. Happy to serve you with the best solution we had. And about your concerns I would like to say all cancellations from OTAs do reflect on our channel manager if the bookings come after the property is switched to our software. However, there are such scenarios, we will have no reference of cancelled bookings like, you already had a booking from OTA before connecting with eZee and that booking gets cancelled. Though, there are some OTAs which allow sharing of bookings while connect with them and with such OTAs we do reflect even the cancellations even if the bookings are taken before connecting with eZee. Though, you have any queries, you know where to reach us any day. Stay tuned for best of the assistance from team eZee! GB Graham B. Administrator Hospitality Used the software for: 6-12 months ### "Complicated tho easement for Business is simplified!" November 21, 2016 4.0 Self taught norms can only be done best with well done Basics simplified to prefect daily routines??!! A self sufficient Value run entity (hotel in this case) can be modernised and efficient with an effective reliable (247 live support) system like eZee Absolute front office concept! Not only can I download an App now, its online data storage ensures that I can make last minute changes and updates on the go while using the keeping up with the most Tech software on the market! Information always used and sent out well tells a good profitable tale with the test of time. Pros Simplicity with innovative Tech tools Cons Lack of other modules like IPTV software that can run an entity on all fronts as a complete package for say?! Review Source Response from Yanolja Cloud Solution November 22, 2016 Hi Graham, We are gratified with your words and to know that our solutions have made your business simplified gives us the strength to do more. Thank you for your feedback and suggestions. Kindly write to us at cm@ezeetechnosys.com and your account manager will get back to you asap. Regards, Team eZee! SB Saddham B. Director Hospitality Used the software for: 2+ years ### "Good product" October 14, 2020 4.0 Overall experience is very good Pros The reason the the product is online and user friendly. Cons Since the software is priceD based on the modules subscribed, easier way to subscribe to these modules will be through the admin would be a great advantage. Reason for choosing eZee Absolute Easier to use and better support Review Source Response from Yanolja Cloud Solution October 16, 2020 Hi Saddham, Thank you so much for your kind words. It is an absolute pleasure to serve customers like you. We are constantly working on improving our products and will surely consider your suggestion. Meanwhile, if you have any suggestions, please send us to them at cm@ezeetechnosys.com Regards, Team eZee. HA Halima A. BI & CRM Specialist Medical Practice Used the software for: 6-12 months ### "Master account" March 27, 2018 3.0 I would choose another channel manager because they update the software and change it like 360 degrees form night to day all the time Pros Many features for all the hotel admin Connect with almost the most OTAs on the market Have a 24/7 support Cons If one of the rates is not ok because of any reason like an OTA discount everthing get wrong Not so user friendly for the hoteliers Many features that are for the same use Not a pretty interface One of the most expensive channel manager The support team is on India so the english is really confuse sometimes Review Source Response from Yanolja Cloud Solution May 10, 2018 Hi Halima. Thanks for the review. We have rolled out only one major update in past few months and that was a complete revamp. Most hotels loved the new version, while the old version is still available for those who prefer. We are sorry that you have faced issues in updating prices, in that case our support team and your Account Manager in particular would have helped in resolving the issues. Also, we are sorry to hear that you have faced issues in communicating with our support team. Please write to us at cm@ezeetechnosys.com or reach us on our 24x7 live support if there is anything we can be of further help. Regards, Team eZee. AS Altaf S. Director Hospitality Used the software for: 6-12 months ### "Over all experience is Good - Backend Team and Their Help is the thing keeping me attached to ezee" May 10, 2018 5.0 exposure to online travel portals - anywhere management of software as it is cloud based . ease of use - time management - Pros ease of use - simple - to the point - hasslefree | all team members are so keen to help - I hardly come across with such team while using any other software - they do anything to get your work done and most important any part of the day or night ( this is fantastic) feel safe and carefree to use the software as help is just a click away anytime - Representative has guided me so well and were always there to help. Cons billing system - tax system - accounting part | GST NEEDS TO HAVE BILL NO IN ORDER SERIAL WISE - EZEE IS NOT ABLE TO HELP ME WITH THAT - GST PART IS KIND OF VERY COMPLICATED WHEN FEW THINGS COME ACROSS - ALREADY REFERRED SAME TO REPRESENTATIVES Review Source Response from Yanolja Cloud Solution May 21, 2018 Hi Altaf, we're excited to hear that you loved our live support. We're not very clear on what kind of GST invoices you'd like to have. So it would be great if you can communicate with your account manager and share your exact requirements. They will look into it and let you know the solution for it. Regards, Team eZee. SA Saurabh A. Prop. Used the software for: 2+ years ### "Nice Experience to make your operation smoother." May 22, 2018 4.0 Pros Customer Support always there to help you. Keeping records of Customers making it useful, operation become smoother. Cons On Every integration they ask for payment, which i think should be discussed in starting itself. Overall Nice Experience. Review Source Response from Yanolja Cloud Solution June 1, 2018 Hi Atithi, thank you for your valuable feedback and admiring our support team. We are really sorry for the inconvenience, but from what we understand, all the payment conditions are usually discussed before going ahead with your implementation. For more information on this, your account manager is always ready to help. Regards, Team eZee. IJ Issouf J. Managing Partner Hospitality Used the software for: 6-12 months ### "Value for money. " May 13, 2018 5.0 Visibility, efficiency, operational excellence. Pros Web App, Clear dashboard of daily activity and revenue generated. The staff were very friendly and the advise they gave is quite informative. The Cloud Developer Mr. Vali Sheik Mohamed knows the product very well and quick trouble shooting. More than the technical understanding acting mature, excellent communication with client to resolve issues, good leadership, attitude to help client to make use of the solution is what we noted in him. overall good product. Cons The product is excellent and i noticed that it is a bit slow in response. However application was robust, stable and never failed. Review Source Response from Yanolja Cloud Solution May 21, 2018 Hi Issouf, we are really gratified by your kind words and thank you so much for appreciating our support team. Vali was on cloud nine after reading this. It means a lot to him and for the entire team as well. Regards, Team eZee SR Sylvester R. Director Hospitality Used the software for: 6-12 months ### "We have been using this as our Cloud PMS and works well. Rare blackouts and pretty clear functionali" June 21, 2017 5.0 Good cloud based PMS system Pros In the cloud. Many functions, good reporting software. Can track who did what. Can send automated check-in emails etc. Cons \-Should have more options to select what is send automatically to which staff member under email settings general. -In house sheet, showing people staying over, people leaving and people arriving, now only the arrival list is send the departure list is separate. -Reporting should show bookings and revenue per nationality -Should be a way to hide old staff in the user list, the list get really long now. Review Source Response from Yanolja Cloud Solution June 27, 2017 Hello again Sylvester. We are glad to receive this product review from you. We are currently enhancing emails notification module and working on more granular settings. You¿ll get to see those in our upcoming release. Write to us at cm@ezeetechnosys.com for anything that you want in email notifications or in report sections? For reporting, we can always develop customized reports for you. Kindly get in touch with us. While for hiding old staff list, we will share your feedback with developers to check if we can hide the disabled users by default. Regards, Team eZee. JP Joana P. Sales Manager Hospitality Used the software for: 2+ years ### "Accessible" November 13, 2020 5.0 The online check-in access is the most beneficial to us during this time of pandemic. Pros It's easy to use as we can access it anywhere from our mobile phones. Cons Extraction of report is limited. It would be nice if we have option to breakdown some reports. Review Source Response from Yanolja Cloud Solution November 23, 2020 Hi Joana, Thank you so much for taking out time to review us. It is an absolute delight to serve clients like you. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee AB Ayman B. Owner- partner Leisure, Travel & Tourism Used the software for: 6-12 months ### "All at one place " October 13, 2020 5.0 Pros I like the way PMS is designed. Easy to learn . Fast to get required tasks accomplished. Cons PMS Purchasing & part As it was a bit confusing Alternatives considered [Channel Manager](https://www.capterra.com/p/130322/Channel-Manager/)[Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/) Reason for choosing eZee Absolute The way it’s designed . Review Source Response from Yanolja Cloud Solution October 17, 2020 Hi Ayman, Thank you so much for your feedback. We are glad that eZee Absolute is meeting your requirements. We are deeply sorry for the confusion and inconvenience you had while purchasing. We will pass this message to the concerned team and they will get back to you. If you have any suggestions regarding any of our solutions, then please send them to us at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee CW Charles W. Night Auditor Hospitality Used the software for: 2+ years ### "Ezee Absolute Review" April 4, 2019 4.0 Pros It is easy to learn, easy to teach, and fairly efficient. Cons Some of the functions could be better such as search feature. City Ledger Accounts should be adjustable without having to close the account. Review Source Response from Yanolja Cloud Solution April 10, 2019 Hello Charles, We're glad that eZee Absolute is making your work easier. The software operations are designed with standard procedure concerning to impart you a better user experience. Yet, we promise you to consider your suggestions and optimise them. Meanwhile, if you have any more suggestions, please send them to us at cm@ezeetechnosys.com. Regards, Team eZee AR Ahmed R. Manager Hospitality Used the software for: Less than 6 months ### "The best software of hotel industry in the world" February 28, 2024 5.0 Pros Ezee software makes our all operations easier which can navigate wherever you are. Professional and experienced dedicated account manager who guides you all the time, we are happy with how he treats all time of our concerns. also, their amazing 24/7 support is there all the time which would solve your issues and concerns. Cons Review Source MT Mohamed T. Manager Used the software for: 2+ years ### "Easy to use and customer friendly" May 22, 2018 5.0 Pros The software is web based so we can access the software from any location we need. Customer support which is available 24/7. The best thing in this software is they do all the changes when required by the law of our country. so that we will have a smooth operation Cons Sometimes the price could be expensive for larger hotels, but for average hotels its ok. eZee has other software if we need we can switch to them. Review Source Response from Yanolja Cloud Solution May 31, 2018 Hello Mohamed, Thank you for the feedback. We are happy that eZee Absolute is helping you in managing your work better. As far as price value is concerned, we have kept our prices as per the industry standards. In case you are stuck somewhere with the operations in eZee Absolute, you can contact our support team. Regards, Team eZee. MG Manpreet G. Manager Used the software for: 2+ years ### "Yeah It was a great Experience with CSR , he always in supportive mode and full of knowledge. " June 27, 2017 5.0 Pros Easy to handle and always good to use as it is a cloud system, no worries about the data loose and system crash. Cons sometime slow and we feel a common problem every month that even we paid the Invoice still we are received the Pending reminder. We Suggest extract that user who already paid their part and just send the mail only to them who are still pending. Review Source Response from Yanolja Cloud Solution June 30, 2017 Thank you for your appreciation, we passed your regards to Mr. Singh and he was delighted to hear this. Sometimes, slow internet connection might cause the system to run slow since it is cloud based. For the payment reminders, please contact our Subscription Team at subscription@ezeetechnosys.com and tally the payment records. Hence, you¿d know why you are receiving the reminders. Regards, Team eZee. SS Shrawan S. Accounts Manager Used the software for: 2+ years ### "Must have for every hostel business!" February 1, 2018 4.0 Pros It's been two years we are using Ezee Absolute software at Roadhouse Hostels and it's very user friendly and cost effective, as the name suggest "Ezee Absolute" its very easy to use. The support team acts promptly to help and clears our doubts very patiently. They are having integration with lots of OTA so suitable for any kind of business small or large. Cons I wish if there were more customization available for tally integration but still there is nothing to complain about. Review Source Response from Yanolja Cloud Solution February 8, 2018 Hi Shrawan. We are grateful to receive your feedback. We are glad you found our software easy and cost effective. Our team is always eager to support clients like you. Stay in touch and say hello to us at cm@ezeetechnosys.com. Best regards, Team eZee PR Prasad R. Reservation Manager Hospitality Used the software for: 2+ years ### "Ezee to Use" March 30, 2019 5.0 Pros User friendly,Differs vibrantly from our previous software in terms of handling Cons On Saturday afternoon and Sundays we are unable to contact the customer support through phone. Appreciate if south language representatives are available to assist. Review Source Response from Yanolja Cloud Solution April 10, 2019 Hello Prasad, You can reach to our support team via live chat, email and phone. You can even drop ticket at cm@ezeetechnosys.com. They are available to help for 24x7x365. Also, we will surely consider your suggestion of providing software support in South Indian languages. Regards, Team eZee IL Iqbal L. Operations Manager Used the software for: 1-2 years ### "The team eZee has been excellent right from when they introduced us to the product to account manage" May 18, 2018 5.0 Pros The best thing I like about this software is the 24x7 support. You can buy the best software available in the market but if you don't get the service on time (when you need it) the software is of no use. With eZee, I know that I am in safe hands as I get service round the clock (even after regular working hours). Cons I miss the fluidity of the software when it runs on my local machine. Just because now everything runs on the internet, I sometimes feel that the speed is slow. May be sometimes it is my end or sometimes the provider. But overall its a good experience. Review Source Response from Yanolja Cloud Solution May 31, 2018 Hello Iqbal, Thank you so much for praising our team's enthuthiasm and our product. We assure you to continue to provide our best quality services from our end. We are continually working to optimize our solutions and improve your experience. Write to us on cm@ezeetechnosys.com to share your suggestions. Regards, Team eZee. IU Irakli U. Hotel Manager Used the software for: 1-2 years ### "Program have all necessary features for handling daily and future issues of the hotel." May 19, 2018 5.0 Pros It is easy for use. Very User friendly. Flow of the hotel personal doesn't effects working quality. We have all necessary tools for managing hotel, also reduce costs on commission for OTA-s with help of booking engine of Ezee PMS and it's marketing tools. System is cloud based. Doesn't have system bugs (at list we didn't have troubles with it. Support is very friendly, fast and professionals. We are really glad to have solved one of the main problems concerning PMS software. Thanks to Ezee Absolute. Cons \- Trying to recall problems, or at list what should I have changed in system, but doesn't come any good idea. - Nothing important to be listed. Review Source Response from Yanolja Cloud Solution June 4, 2018 Hi Irakli, thank you for this awesome review. We are really glad to hear such appreciation from you. We're sure that you'll find our solutions much more beneficial with time. Regards, Team eZee. MP Mahesh P. Owner Hospitality Used the software for: 1-2 years ### "The Software is great but the best part is the Operation support provided by the team." June 1, 2018 3.0 Pros The bookings engine front end and back end is great. The new UI is great for the Analytics. The functions and few features are great if we compare it to the pricing. Support provided by the Support guys are best in class so overall its an awesome combo. Cons The booking reports need to be improved. Also when the report is exported to excel the format is not very great to play with the data. Review Source Response from Yanolja Cloud Solution June 18, 2018 Hello Mahesh, Thank your for your feedback. We are happy to learn that you are satisfied with the operations carried out by eZee Absolute. Concerning your cons, please share the details of improvements you need with your account manager. They will be the best person to assist you. Regards, Team eZee uE ursula E. manager Used the software for: 1-2 years ### "the experience with eAbsolute is quite positive, it helps to manage the reservations very easily." December 4, 2017 4.0 Pros you can change and modify the reservations very easy. even the feature to hold a reservation with the remember email is quite good Cons the software needs quite good internet connection and in galapagos most of the time the internet is bad. so the software is very slow and you have to restart the system quite often Review Source Response from Yanolja Cloud Solution December 11, 2017 Hi Ursula. Thanks for the positive response, we are glad that you found our system easy and helpful. Regarding the cons, it's a cloud-based system and a stable internet connection is one of its prerequisites. If this is happening frequently and there is no good internet service provider at your location then you can consider switching to eZee FrontDesk - An on-premise PMS system that does not needs an internet connection to operate but it may incur hardware expenses. You can discuss the same with your dedicated account manager or you can write to us anytime at cm@ezeetechnosys.com. Best Regards, Team eZee. OI Oliver I. Revenue Manager Hospitality Used the software for: 1-2 years ### "eZee Mint is the Best Software" October 19, 2022 5.0 Pros User friendly and very comprehensive, easy to integrate and connect and easy to train Review Source Response from Yanolja Cloud Solution November 18, 2022 Hi Oliver, Thank you for this great feedback. Keep spreading the word around :) Regards, Team eZee RK Raj K. Reservation Hospitality Used the software for: 1-2 years ### "I am using this software from last one year. Very easy as per name ezee" November 17, 2017 5.0 Over booking and and no need to update all OTAs Very easy for me this Ezee software Pros User friendly process to work with this PMS and I can access this from any where. And also support from Ezee is very good. Cons New update I don't like so I am using my old version because I feel that its easy for me. In mobile by web its not working update rate and all Review Source Response from Yanolja Cloud Solution December 8, 2017 Hi Raj. Thanks for the appreciation. Regarding the cons, all our users are updated to new version, so you must be accessing the new version only. Regarding mobile web we have not found any issues at our end nor any such incidents are reported from any of our clients. It might be a temporary glitch in our system or you might be using an outdated or unsupported mobile browser. Incase if you are still facing issues you can contact your account manager or get in touch with us through 24\*7\*365 live support or write to us at cm@ezeetechnosys.com Best Regards, Team eZee. SP Sailesh P. Reservation Associate Hospitality Used the software for: 1-2 years ### "Excellent Service from Support " April 4, 2024 5.0 Pros Easy to use and we are very much satisfied Cons Everything is excellent and flexible and available 24/7 Review Source AU Ambuj U. Owners Hospitality Used the software for: 2+ years ### "Great robust software" July 6, 2016 5.0 Very stable and functional software for small to medium size hotels. Provides all the necessary elements for the operation. Pros Ease of use, 24/7 support and reliability Cons Lack of group booking functionality No documentation provided after upgrades Review Source Response from Yanolja Cloud Solution July 15, 2016 Hi Ambuj, First of all, thanks for recognizing the quality of our services. It inspires us to continue with the same enthusiasm. We would like to notify you that we do have the feature of group booking. However, our next updated release is going to come in August 2016 in which more detailed feature will be available. If you are in need of documentation, you can always contact our live support chat and get it from there. Please write to us at cm@ezeetechnosys.com for more query. Regards, Team eZee Talk to a Capterra advisor for free and get results within 15 minutes.