# Page 9 | eZee Absolute Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is eZee Absolute the right Hospitality Property Management solution for you? Explore 405 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135751/eZee-Absolute/reviews --- eZee Absolute 4.6 (405) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Page 9 - Reviews of eZee Absolute ## Showing most helpful reviews Showing 201-225 of 405 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NR Nupur R. Asst. Manager - Sales Hospitality Used the software for: 2+ years ### "User friendly and easy to operate, Overall Good & Satisfactory, Though requires more customization ." November 4, 2017 3.0 Pros As is the Name "Ezee" so is the software to use ;-) Easy to access, Easy to understand. Simple and not too much complicated. Less time consuming. Productive. Cons Should have many more customizing options in terms of flexibility, Not very reliable, Some bugs that need a bit fixing, BUT that's OK as it's individual and situational Review Source Response from Yanolja Cloud Solution November 14, 2017 Thanks Nupur for your valuable feedback. We are glad you found our solution easy and satisfactory. Would you please share your concerns regarding bugs and requirements to our team at cm@ezeetechnosys.com? Our team would be happy to hear from you although you term it as individual and situational. Do keep it in touch. Best regards, Team eZee. NS Neeti S. Owner of the property Hospitality Used the software for: 2+ years ### "User Friendly" January 13, 2023 5.0 Pros Easy to use, good customer support, constantly upgrading. Cons Not really, as i have not used any other software in the same field. Review Source Response from Yanolja Cloud Solution January 23, 2023 Hi Neeti, Thanks for reviewing eZee Aboslute. We assure you that we will keep imparting great service. In case of any issue/ suggestion, feel free to write us at cm@ezeetechnosys.com Regards, Team eZee VT Varun T. Tech Lead Hospitality Used the software for: 2+ years ### "Very easy to use" January 18, 2018 4.0 Pros The ease of usability and It's not slow are the two things we like. The interface is also nice and looks decently good. It has almost all the required feature and top of that eZee have good support, that makes everything better. Cons The reports can be a little better, especially while exporting the reports into excel format. Everything else is fine. Review Source Response from Yanolja Cloud Solution January 30, 2018 Hi Varun. Thanks for the review. Sorry to hear that you have faced some issues in reports while exporting. In case you are still facing issues, you can reach us on our 24x7 live support or write to us at cm@ezeetechnosys.com with further details. We also offer report customization as required. Regards, Team eZee. VR Verified Reviewer Gerente de operaciones Used the software for: Less than 6 months ### "Its a great program, just it needs a better translation (I am latin american customer)" February 14, 2018 5.0 Quickly and instegrated system. Stop Overbookings. Easy managment of the entire hotel. Make recepcionist a easier job Pros The easy of use and the fast reservation option. The technical team have a quickly and certain response the most of the time. Cons The translation to spanish is bad, Sometimes the technical team dont give a quicky response or a certain response. Review Source Response from Yanolja Cloud Solution February 22, 2018 Hi. Thanks for your review. Regarding the cons, the translations which we use are from Google translator or from any Regional help. However, if you find some wrong translations then you can always change it manually in the system. You can also reach us on our 24x7 live support so that we can assist you in making changes. You can also reach your dedicated account manager for any further concerns. Best Regards, Team eZee. HM Hugo M. Group General Manager Hawks Hotels Used the software for: 2+ years ### "It's really easy to use." May 12, 2018 5.0 Pros I am using it since 4 years and been a hotelier for past 32 years, Ezee soft ware is my best as most important features are available. Cons When ever need to receive a assistance 24 hours your tearm helping. Specialy Sumit and Bhavesh even at mid night they support me. I absolutely appreciate the way they help us. These two gentlemen is out standing. There knowledge and support Also the team online support great. Review Source Response from Yanolja Cloud Solution May 21, 2018 Hi Hugo, thank you for such remarkable feedback, We are really pleased to know how efficiently you have been aided by our support team. Bhavin and Sumit got really happy with your feedback. Regards, Team eZee PS Pawan S. Admin Hospitality Used the software for: 2+ years ### "Very dissatisfied " May 21, 2021 1.0 Pros Many of the features just doesn't work and doesn't make logical sense. The biggest issue is accounts team. Even after making payment on time, they will keep displaying message the account will be deactivated because of non payment. If it was easy to shift to another software? I would rather do that. Cons Accounts team just doesn't look at payments and create a problem for everyone. Review Source SK Sary K. GM Hospitality Used the software for: 2+ years ### "Very good product and good service." June 20, 2016 4.0 Good product and good service , but please consider the price for small enterprise if possible. Review Source Response from Yanolja Cloud Solution June 20, 2016 Hi Sary, We are pleased to know that you found our products and services useful. Our prices are reasonable and are determined as per the industry standards; however, if this at all becomes a hurdle then I would like you to know about our newly launched program eZee Ultimate that is especially designed keeping your needs in mind. Now you can use eZee¿s technology Absolutely Free! You just have to pay a negligible commission on the bookings you receive through our solutions. For more details, you can visit http://ezeeabsolute.com/ezee-ultimate.php. We would appreciate the opportunity to discuss more on this. Regards, Team eZee! AK Aditya K. Sr. Manager - Sales and Revenue Hospitality Used the software for: 2+ years ### "One stop solution! " November 9, 2020 5.0 Pros Easy to use, intuitive, prompt support. Cons Missing update logs. New features are hard to keep a track of. Review Source Response from Yanolja Cloud Solution November 11, 2020 Hi Aditya, Thank you so much for taking out time to review us. It is an absolute delight to serve clients like you. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee RP Rajiv P. Owner Used the software for: 2+ years ### "Using Ezee has made our work very simple and easy. They company is very supportive and prompt. " November 5, 2017 5.0 We have been able to automate our booking system effectively, the software operation is simple hence its easy to train staff. Pros This software initial setting up cost or fixed cost in nil. This make is Flexible as we are small properties in one group. Cons May be could improve more on the communication templates. We need to have more photos or sliders in our templates. Review Source Response from Yanolja Cloud Solution November 14, 2017 Thanks Rajiv for your amazing review. We always take pride in serving client like you. Regarding your custom requirements, we do help with such requirements to customize templates as per your need. Do drop by and send us your requirements at cm@ezeetechnosys.com anytime. Happy to help, Team eZee! DF Daniel F. Operations Manager Hospitality Used the software for: 2+ years ### "Amazing property management system that is extremely easy to master." May 25, 2018 5.0 Pros Very user friendly with all necessary features. Frequent updates to ensure that everything is up-to-date and any requested improvements are implemented. Cons The function to manage groups in the system was not great once we started using Ezee two years ago, but is already multiple times better than what it was. Review Source Response from Yanolja Cloud Solution June 5, 2018 Hello Daniel, Thank you for the review. We are glad that you are finding eZee Absolute better and that it has made your work easier. We are always trying to make our products better to make them user-friendly for our clients. In case you have some query, your account manager is always at your service. Regards, Team eZee. JS Jesse S. General Manager Hospitality Used the software for: 6-12 months ### "Stellar Support" October 15, 2020 4.0 Changing software is never easy. The support at eZee absolute has really helped to make it a great transition. Pros I love the chat support feature. I generally chat with the same few people. They never give up until the situation is resolved. If they are unable to walk me through how to do something, they "show" me how to do it by remoting into our system so that I can watch them actually do it on my screen. Cons We did have some issues initially with our credit card processing but it has now all been resolved to our satisfaction. Review Source Response from Yanolja Cloud Solution October 17, 2020 Hi Jesse, Thank you so much for your feedback. Keep spreading the word around :) It is an absolute pleasure to serve clients like you. We assure you to keep imparting our best services. Regards, Team eZee NT Nolani T. General Manager Hospitality Used the software for: Less than 6 months ### "Superb online PMS!" April 11, 2024 5.0 Pros What I like the most about Ezee is that most of the functions needed are on it. Cons Nothing at the moment. Everything is well. Review Source SKJ Sani K J. AGM Hospitality Used the software for: 2+ years ### "Great Service Provider " April 5, 2019 5.0 it was a great experience to work on eZee software, .first all no problem to manage hotel inventory. Pros It was nice to connect with \[SENSITIVE CONTENT HIDDEN\] . on live support, very helpful person, short the issue in a very short time. Cons easy to operate all new users. Review Source Response from Yanolja Cloud Solution April 22, 2019 Hello Sani, Thank you for praising Pratik and our support team. We promise to keep imparting our best services. Regards, Team eZee SP Scott P. Sales manager Hospitality Used the software for: 6-12 months ### "A diversity of properties" April 16, 2019 5.0 the setup given our requirments has been relativlet straightforward. Easy access to the staff for assictance. Pros Depth of functionality. Its quite easy to use and the diverstiy and simplicty in handling the various sales channels. The particulair use we wanted from a system is met. Terrific value for money. Cons No issues. There will always be some pain in changing systems particulalry from staff used to previous systems. The upside in this change is plentiful. Review Source Response from Yanolja Cloud Solution April 22, 2019 Hello Scott, Thank you for your feedback. We are glad that eZee Absolute is working very well for you. We promise to provide you with our best services. If you have any suggestion regarding our solutions or services, please send them to us on cm@ezeetechnosys.com. Regards, Team eZee SY Spencer Y. Sales Manager Hospitality Used the software for: 1-2 years ### "Great, Fast Respond " July 18, 2018 5.0 Quick and Easy Pros quite easy to get adapt to the system, user friendly. live support is quick and responsive thanks to Mr. Sagar. working on the cellphone apps, moving forward since 2years ago when i 1st started Cons too many limitation, many function is not practical, and too many updates within days, should accumulate the system update and do it once a months or more. Review Source Response from Yanolja Cloud Solution August 2, 2018 Hi Spencer, Sagar is overjoyed to hear to read this. We're glad to know that you're finding eZee Absolute easy to adapt to. We regret the inconvenience caused to you due to recurrence of updates in the system. We're constantly working to enhance your experience through better features and technologies. Do share your suggestions and limitations at cm@ezeetechnosys.com we'll find the best solution for you. Best Regards, Team eZee. mM manohar M. owner Hospitality Used the software for: 2+ years ### "good service & helpfull staff" October 13, 2020 5.0 good Pros easy to use & latest futures are developed by company time to time Cons they improve futures time to time . my all problems was solved . Review Source Response from Yanolja Cloud Solution October 17, 2020 Hi Manohar Thank you for your review. We assure you to keep imparting our best services. We are definitely working on improving our products to serve you the best. Meanwhile, if you have any suggestions, please mail them at cm@ezeetechnosys.com. Regards, Team eZee JM Jose M. GM Hospitality Used the software for: 2+ years ### "Great value for your money" November 7, 2016 5.0 After conducting a market study for cloud PMS's I found this was the best by far value for money cloud PMS I could get. This was back in 2012 and by then I was the first user in my country. Now they are hundreds. Even so support keeps being helpful and development is open to improvements by from the feedback we have offered. Pros Value for money. Support. Development is very active. Cons Limited functions, but hey, that is was small self-catering properties look for in a PMS Review Source Response from Yanolja Cloud Solution June 11, 2018 Hello Jose, thank you for you review. We are delighted by the fact that you are happy with eZee Absolute. We assure you in keeping up with our best services ahead. Regards, Team eZee. AG Anil G. Operation Manager Computer & Network Security Used the software for: 2+ years ### "Complete Hospitality Solutions... " May 19, 2018 5.0 Help Increase my business as well as revenue.. Pros easy to use this software check in check out process easy & Sms and email notification facility is one of good facility in this software. Cons Minimum charges applied for subscription. Good Service 24/7 .. Telephonic & Chat Support available by technical team also. Review Source Response from Yanolja Cloud Solution June 1, 2018 Hi Anil, Thank you for taking out your precious time to write about us and admiring our support team. We are really gratified to hear that you find our products easy to work with, and that they're increasing your business. Keep sharing your feedback or suggestions at cm@ezeetechnosys.com. Regards, Team eZee. aA azam A. manager Hospitality Used the software for: 1-2 years ### "Free & Easy" August 7, 2019 5.0 "Easy" Pros Every single thing ezee to learn ezee use, by every ones, even you new in this industry, Cons everything at your finger tip.fast to learn , easy to teach staff, or conduct any training .different from other system.the issue is how to measure everyone understand. Not everybody smart like you. Reason for choosing eZee Absolute "Easy" Review Source Response from Yanolja Cloud Solution August 7, 2019 Hi Azam, Thank you for providing a detailed feedback. We assure you that your experience with us will only get better. In case you're stuck anywhere, you can always contact our 24x7 live support for assistance. Regards, Team eZee. MI Mohamed I. Operations Manager Hospitality Used the software for: 1-2 years ### "Really an awesome software" May 11, 2018 5.0 It's easy to manage the daily works and have a smooth day end. Pros This software is the easiest software to use and train the other employees quickly and I really appreciate the local team of eZee for their kind support always Cons The live support of eZee is really very poor in helping, they always talk about a different things then they are asked for help. Review Source Response from Yanolja Cloud Solution May 26, 2018 Hi Mohamed. Thank you for giving your time to review us. It was really pleasing to know that you found this software easy to work with and to train as well. We deeply regret the inconvenience you faced while dealing with our live support. We have our partner and few team members deployed at Maldives, who're also available to help you out round the clock. We look forward to seeing your experience get better with us. Regards, Team eZee. PP Pramela P. frontdesk Hospitality Used the software for: 6-12 months ### "Great Support & Great software" April 19, 2019 5.0 yes very good and best support given by whole team and khemchand Pros Super User Friendly Very easy to use, and solving big business problem Support also cooperative Cons No there is no cons.t this mommnet dont have any thing. Improve little bit product speed Review Source Response from Yanolja Cloud Solution April 29, 2019 Hello Pramela, Thank you for praising our services, support team and Khemchand. We assure you to keep imparting you with our best services. Also, we advice you to operate eZee Solutions using the updated internet browser with the stable internet connection. So that the software can run at its fastest speed. However, we'd surely work on making them faster. Meanwhile, if you have any more suggestions regarding our services or solutions, please send them to cm@ezeetechnosys.com. Regards, Team eZee AS Amandeep S. Manager Hospitality Used the software for: 2+ years ### "A great software" March 29, 2019 5.0 Pros this software is really nice, very easy to use with a lot of features. Cons Sometimes it's slow but i still love to use it. Review Source Response from Yanolja Cloud Solution April 10, 2019 Hello Amandeep, Thank you for your feedback. Please use eZee Absolute with the stable internet connect and updated internet browser for the faster outcomes. Please reach out to our 24x7x365 live support if you have any query. Regards, Team eZee NM Nazakat M. reservation Hospitality Used the software for: 6-12 months ### "overall satisfactory experience" December 15, 2022 5.0 Pros Every ezee feature has been helpful to the very high extent. Cons Lack of few necessary options which we need to use in daily basis. Review Source ST Summer T. Assistant Manager Hospitality Used the software for: 1-2 years ### "Integration is key" October 19, 2020 4.0 Pros It integrates OTA & direct bookings together making it easier for us to consolidate our reports & figures when needed. Cons Fiddling with the settings & systems may be difficult time to time. But thankful for the 24hrs chat support. Review Source Response from Yanolja Cloud Solution October 22, 2020 Hi Summer, Thank you for your kind words. We're constantly upgrading our app and we have recorded your suggestions. We will surely try to incorporate them to ensure a smooth experience. Meanwhile, if you have any more suggestions, please write to us at cm@ezeetechnosys.com. Regards, Team eZee nS napak S. Hotel manager Hospitality Used the software for: 2+ years ### "easy for everyone" October 6, 2018 5.0 Pros funtion so easy to use if you have any problem in system or using you can chat with ezee team to consulte so helper and usefull. Cons can work on mobile so we can work every where. Review Source Response from Yanolja Cloud Solution October 10, 2018 Hello Napak, thank you for sharing your feedback. It makes us feel great that eZee Absolute is simplifying your hotel operations and has transform the way you conduct your hotel business. We assure you to keep delivering our solutions and services. If in case, you are stuck or confused with eZee Absolute, do reach out to our support team. They are available 24x7x365 just to assist you. Regards, Team eZee. Talk to a Capterra advisor for free and get results within 15 minutes.