# Page 12 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 12 - Reviews of NetSuite

## Showing most helpful reviews

Showing 276-300 of 1991 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Product owner  
Information Technology and Services  
Used the software for: 1-2 years

### "Comprehensive Cloud ERP for Growing Businesses"

February 28, 2026

4.0

scalable ERP solution with strong visibility and automation. delivers great value but require budget

Pros

consolidates business processes into a single, cloud-based ERP system,providing real-time visibility

Cons

biggest downsides are cost, complexity, and the effort required for implementation and customization

Review Source

NC

Nick C.  
Director of Support and Technology  
Information Technology and Services  
Used the software for: 2+ years

### "A great platform, if you have the use-case and resources to make it one. "

October 31, 2024

3.0

We were a small to medium sized company sold on using Netsuite for a variety of our departments, from finance/accounts to customer support to project management. While it excels in the first area (sales/accounting) it really is not designed for the latter two. As a result you're left with a very expensive platform that is advertised to do anything and everything, but in reality requires a lot of work to be that jack-of-all-trades platform.

Pros

Depth of customization and ability to adapt to multiple use-cases. The system can be "Frankensteined" for a lack of a better word to do just about anything.

Cons

While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to get the most from it. If you don't have either a consultant or power user who can dedicate their time fully to Netsuite admin, you'll have a harder time getting the most from the product.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

HR/Leadership decision, made with the idea to consolidate multiple platforms.

Review Source

JD

Jake D.  
Controller  
Construction  
Used the software for: 1-2 years

### "Robust Software Suited for Everyone"

April 28, 2025

4.0

The software worked well and met our needs, but the support was lacking.

Pros

The software is robust and customizable to your unique needs.

Cons

It was difficult to make any changes or updates without the help of a consultant.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

We wanted a cloud based software that could handle consolidations.

Review Source

MN

Melissa N.  
Group Financial Controller  
Banking  
Used the software for: 2+ years

### "Suite connect conference review"

March 23, 2026

5.0

Pros

Seeing new features of Netsuite and capability. AI features coming soon look really promising and exciting.

Cons

Still a bit clunky in terms of user interface. Netsuite licenses are expensive to roll out to the broader business.

Review Source

JM

Jay M.  
System Administrator  
Wholesale  
Used the software for: Less than 6 months

### "A leader in the industry"

March 4, 2025

5.0

Easy to learn. Good ecosystem. Easy to modify.

Pros

Netsuite is developer friendly. The ecosystem is large enough to find support easily

Cons

I as a IT admin and a developer have no complaints about NetSuite. Maybe our different department members might differ on this opinion. A night mode UI would be nice.

Alternatives considered

[S2K Enterprise](https://www.capterra.com/p/84534/S2K-Enterprise/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)

Reason for choosing NetSuite

Acumatica is more suitable for manufacturers or companies that sell expensive products with lower order volume, our orders are high volume. Our new AP said she had a bad experience with VAI

Switched from

[Aplus Accounting 9](https://www.capterra.com/p/199313/Aplus-Accounting-9/)

Our legacy system was too old. Had to upgrade

Review Source

RG

Rajiv G.  
Finance System Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Best Reporting Tool"

February 10, 2025

5.0

One of the best tool for finance related where you have all the information in one page. Much better compared to SAP. Also it allows other tool integration which makes work easier

Pros

Design of the tool is very user friendly. Lot of features compared to other tools.

Cons

When a report is scheduled it can send only upto 10k rows as an attachment. The size can be increased little more like 25K

Switched from

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

I am a user who was working with SAP then company changed the tool to Netsuite

Review Source

TN

Tim N.  
Cfo  
Information Technology and Services  
Used the software for: 2+ years

### "Review of Presentation Do More With What You Have"

March 31, 2026

4.0

Good system for international groups whether that is consolidation or local tax compliance. Ability to link with banking and CRM to reduce manual work.

Pros

Reminded us what we could be doing to make life easier. AI exception management should help improve reviews

Cons

Could be clearer on dependencies eg need automation with banking in order to utilise Cash 360 for cash flow forecasting

Review Source

DB

Dillon B.  
NetSuite System Admin  
Food Production  
Used the software for: 2+ years

### "NetSuite Review"

October 25, 2024

4.0

Overall a very powerful system with endless capabilities for virtually any business vertical. Can be difficult for non-technical users to navigate. Support team is responsive and professional.

Pros

Flexibility/ability to customize, tons of product offerings to solve various business problems, good support team.

Cons

Complex to troubleshoot at times, defects/enhancement requests rarely seem to be addressed in a reasonable time frame.

Review Source

Karan K.  
Assistant team leader  
Accounting  
Used the software for: 6-12 months

### "Netsuite Review"

January 29, 2025

4.0

Number of features and advance options makes this product bestest among other

Pros

We can easily customize interface of product according to our Need.

Cons

Reconciliation of bank accounts are quite timing taking process.

Review Source

MM

Maddison M.  
Financial Accountant  
Renewables & Environment  
Used the software for: 1-2 years

### "Genex Power"

April 3, 2025

4.0

My overall experience with NetSuite is quite good.

Pros

The best thing about NetSuite is the fact we can look at the multiple subsidiaries is very useful.

Cons

We find bank reconciliation quite manual.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

We need to access the consolidated accounts.

Review Source

AL

Antony L.  
Ecommerce Manager  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Good but wouldn't choose it again"

February 13, 2025

3.0

Pros

A lot of customisation options & features. Can tailor it to work within your business needs.

Cons

It takes a long time for new users to learn. Some features are falling behind competitors. Very difficult to integrate with other software.

Review Source

Jeff S.  
Operations Manager  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Don't waste your time. Look at another system like Odoo. Pay one fee and get full functionality."

October 21, 2024

1.0

My experience with NetSuite has been a nightmare, to say the least. We were sold on the promise of a fantastic, intuitive system that is completely customizable. What we got was a complicated system that requires a lot of duplication when it comes to assembly items, and poor customer service. You have to pay for every little feature you need. The only thing free is the run-around. Even though we paid for "Advanced Customer Support", I am still left with a list of 15 items that have not been resolved after paying around $10K for the Advanced Customer Support. We are in the process of switching to Odoo because it is FAR more user-friendly and when you pay for Odoo, you get ALL of the features whether you need them or not. Odoo also includes FREE technical support. Why should you have to pay for help with the product you already pay for?

Pros

An in-depth system able to handle the needs of large companies with multiple locations

Cons

Overpriced. Poor customer service. It is not user-friendly for customizations.

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[Sage X3](https://www.capterra.com/p/213927/Sage-X3/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing NetSuite

NetSuite made some pretty big promises, which, if it delivered, would have been fantastic.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

We had reached some of the limitations with QuickBooks Enterprise. It is not necessarily an ERP/MRP system and did not offer an online interface.

Review Source

PD

Pat D.  
Sr. Director, Finance  
Hospital & Health Care  
Used the software for: 2+ years

### "NetSuite is premium but well worth the money"

April 23, 2025

5.0

NetSuite has been amazing and so easy to work with. The transparency, ease of use, modules, and customer tracking are all really great. Besides the ever increasing costs, they are great.

Pros

NetSuite makes it easy to navigate for both accounting and FP&A teams. The functionality and breadth of services is vast.

Cons

NetSuite is premium and very expensive. There are constantly add-ons needed for the tool but they are the best ERP out there.

Review Source

DM

Damian M.  
Financial Controller  
Education Management  
Used the software for: 6-12 months

### "Financial Controller"

March 23, 2026

4.0

A journey after 6 months in, and through a optimisation project. Plenty of opportunity to further utilise with AI enhancements

Pros

Flexible and configurable System Continual updates AI focus Detailed roadmap Integration capabilities

Cons

The need for third part solutions to fill gaps and limitations. It would be better if Netsuite did it all

Review Source

JL

Jeremiah L.  
Director of Marketplaces  
Marketing and Advertising  
Used the software for: 1-2 years

### "P&L Gurus Rejoice - Your Tool has arrived :)"

July 11, 2025

5.0

It grew to be an invaluable source for warehousing and customer service purposes and is a key contributor to the company's recent successes.

Pros

The integration with our internal systems allowed for more accurate inventory numbers and provided a better sense of security in general as a result.

Cons

The amount of menus and options are sometimes overwhelming to see and it could be a lot for someone who isn't either trained or well-versed about their platform.

Review Source

KF

Kevin F.  
Director Inventory and Planning  
Retail  
Used the software for: 1-2 years

### "Overly complicated and not the product for us."

October 14, 2024

1.0

This was a terrible experience from the get-go. Our CTO adopted NetSuite and it was clearly not the right choice from our business. It started with the lack of training. I think we had 2 training sessions over 6 months for the merchandising team. It slowed down the definition process of our catalog so that what used to take 10 minutes in the previous ERP took 3 hours. With many fields mapped to obscure auto index #s for definitions you had to build a decoder ring to keep them all straight. Basically everything we learned to do in Netsuite came from Google or YouTube. All of the menus were different depending on which role you had so cross-training between departments was impossible because people had to get to the same task via different paths. The filtering on reports was flawed and the Import/export menus kept so much history you had to scroll just to find the latest import/export only to be told it was still processing. The only rapid response you got from the team was when it was time to pony up another 250K for renewal. We probably had 5-6 different account people in charge of our account over the course of the 18 months we had the program. Just a terrible experience for us. Would give it zero stars if I could.

Pros

Lots of options to create reports and define items.

Cons

Very Difficult to integrate and overly complicated. It slowed down our overall processes and a lot of the logic did not make sense when defining items. It isn't good when they tell you to use a different program to help with the definition process. It is very expensive as well especially when the training is so poor that all you wind up using it for is glorified accounting.

Switched from

[Island Pacific SmartSuite](https://www.capterra.com/p/130486/Island-Pacific-SmartRetail/)

Our CTO thought that the old program was not modern enough because it had a green screen and he couldn't figure out how to use it. He thought that the programming was too specialized.

Review Source

EYU

Erika Yvonne U.  
Systems lead  
Oil & Energy  
Used the software for: 2+ years

### "Systems application lead"

April 8, 2025

5.0

Pros

It's very customizable. You can put in a lot of custom records, fields and even custom transactions. Then have suiteflow fill in the gaps between this custom records.

Cons

It's sometimes slow in loading transactions.

Review Source

HA

Hassanein A.  
MD  
Machinery  
Used the software for: 2+ years

### "5 years old customer "

January 21, 2025

3.0

I guess it is ok not wow but I think it is challenging to know the system and utilize the tools available

Pros

The accessibility and flexibility The Mobil application Range of modules and apps available

Cons

The warehouse management system and CRM module

Alternatives considered

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Reason for choosing NetSuite

Native cloud and faster implementation and local support

Switched from

[FactsERP](https://www.capterra.com/p/159591/FactsERP/)

More modules and cloud solution with Mobil app

Review Source

JS

Jack S.  
Finance Director  
Financial Services  
Used the software for: 1-2 years

### "NetSuite Review"

March 26, 2026

5.0

Pros

The platform brings together accounting, reporting, and financial management in one place. Having real-time visibility over the data is a real advantage when it comes to making decisions quickly.

Cons

It can take some time to get used to, especially for teams that aren’t familiar with ERP systems in the platform.

Review Source

LB

Laura B.  
Office Manager  
Machinery  
Used the software for: 6-12 months

### "SmartTech USA, Inc.'s Review"

March 28, 2025

5.0

First year using NetSuite and it is an amazing system! It has so much to offer!

Pros

Project Management and being able to email through the system

Cons

I wish the Advanced PDF/HTML Templates were easier to make changes. Pricing is high.

Review Source

AH

Adam H.  
Dir. IT Program Management  
Construction  
Used the software for: 1-2 years

### "NetSuite Review"

June 24, 2025

4.0

Support and overall maintenance of the application was always above standard. The tool itself is one of the best ERP systems I have used.

Pros

Customizable tables and reporting tools based on functional needs. This allowed everyone from C-Suite down to the basic user to have a specific layout based on needs.

Cons

The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without BluChat functionality

Switched from

[Accounting Seed](https://www.capterra.com/p/133966/Accounting-Seed/)

Legacy system needed to sunset in order for us to move CRM systems.

Review Source

DN

Divine N.  
Gestionnaire  
Computer Software  
Used the software for: 1-2 years

### "Netsuit rien que pour vous"

March 6, 2025

5.0

Je l'apprécie énormément avec une interface convivial, très efficace je suis toujours à l'aise quand je travaille avec ce logiciel.

Pros

Net suit est un bon outils très poussé et facile à utiliser il dispose de plusieurs applications ce qui est très avantageux pour les entreprises.

Cons

Ses fonctionnalités sont meilleures mais l'utilisation pour un débutant c'est compliqué ça demande beaucoup d'effort pour tout maîtriser.

Review Source

ML

Manveet L.  
Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Reliable and Really Good Product"

January 15, 2026

5.0

Pros

Great product and easy user interface. Have trusted NetSuite for many years and never have any issues.

Cons

Higher cost and not well suited for smaller businesses. But a better price point can help with that in the future.

Review Source

SL

Sebastian L.  
Subgerente General  
Cosmetics  
Used the software for: 1-2 years

### "Experiencia 1er año Netsuite"

November 4, 2024

5.0

Mi experiencia con Netsuite ha sido increible, ya que he logrado optimizar, controlar y gestionar todos los procesos de la organización desde un solo software. Además, ha sido muy buena en cuanto a mi experiencia profesional ya que no solo he aprendido acerca del sistema sino tambien a nivel profesional y laboral, tomando decisiones acertadas con argumentos con ayuda de netsuite.

Pros

Lo que mas me ha gustado de Netsuite es la interfaz y la manera en como se personalizan reportes e informes para poder obtener información de valor.

Cons

No puedo decir algo que no me guste de netsuite. En general, han sido solo ventanas para nuestra organización.

Alternatives considered

[SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/)

Reason for choosing NetSuite

Porque la interfaz era mucho mas facil e intuitiva para los usuarios. Además, porque la posibilidad de crecimiento, mejora y actualizaciones de Oracle Netsuite son muy interesantes.

Switched from

[R-Sales](https://www.capterra.com/p/217347/R-Sales/)

Porque queria mejorar la información de mis clientes.

Review Source

SC

Stacy C.  
Group FD  
Civil Engineering  
Used the software for: 6-12 months

### "So far so good and looking forward to learning more"

March 31, 2026

5.0

So far so good but it’s still early days for my knowledge base but I love the flexibility and ease of the system

Pros

The flexibility of everything and ease of use making it easy for a new user to pick it up and get to grips with it easily

Cons

I don’t as yet fully understand the reporting section and creating searches but this will all come with time and training.

Review Source

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