# Page 16 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is NetSuite the right Accounting solution for you? Explore 2042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135757/NetSuite/reviews --- NetSuite 4.2 (2042) [View alternatives](https://www.capterra.com/p/135757/NetSuite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 16 - Reviews of NetSuite ## Showing most helpful reviews Showing 376-400 of 2042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WD Wendy D. Legal assistant Legal Services Used the software for: Less than 6 months ### "Its not for every business" October 2, 2025 3.0 I haven't had a good experience using it, in my opinion was complicated and I will create a better way to get into Pros It's convenient because you don't need a server to maintain, you can access from anywhere and it's a unified platform Cons It's very slow and you might need an expert to start using it. Its cloud base so that's a limitation in your business Review Source HB Haytham B. CFO Retail Used the software for: 6-12 months ### "Haytham review" January 21, 2025 4.0 Great, but for sure you need to push the implementation team to deliver more Pros Ease of customization and integrations; regional support teams and good account management Cons The limitations in saved searches reporting Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Integrations and consolidation inventory management and ease and readily available apis Review Source OO Omar O. General Accountant Textiles Used the software for: 2+ years ### "Netsuite Easy To use " February 16, 2025 5.0 I generally had a positive experience with NetSuite; it is a powerful ERP for large corporations Pros Great customization features that make it easy for a specific company's needs. It includes other modules of an accounting and inventory nature and integrates very smoothly into the business process Cons I don't think that this software has any dislike Review Source HHTP Huu Hoang Tung P. Software Development Manager Medical Devices Used the software for: I used a free trial ### "SuiteConnect first looks" March 23, 2026 5.0 Pros Suite Next AI and Integration Platform - i can see that our C level wont be rely much on Power report. Cons Account Payable function is not the same level as Medius or maybe i haven't got much demo foe this fuction. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Navision product is end of life in next couple months Review Source AB Amina B. Project Manager Food & Beverages Used the software for: 6-12 months ### "Very User Friendly " March 19, 2025 5.0 NetSuite is easy to use and thus far my experience has been great. Pros I like that we are able to easily generate reports and create saved searches. Cons There isn't really anything that I dislike. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) The switch was made so that we could have improved financial reports. Review Source RJR Roberto Jr. R. NetSuite Developer Oil & Energy Used the software for: 2+ years ### "NetSuite Customer Review" April 8, 2025 5.0 Pros Cloud-based ERP with a lot of functions. Dev side is also easy to understand. Cons Performance Issues and upgrades that can break current setups Review Source RAM Rose Anne M. QA MANAGER Food & Beverages Used the software for: 1-2 years ### "Pros and cons of Netsuite" April 8, 2025 5.0 Pros User friendly and able to access anywhere Cons We are facing error or glitch in some of our transaction Review Source Jeff S. Operations Manager Business Supplies and Equipment Used the software for: 1-2 years ### "Don't waste your time. Look at another system like Odoo. Pay one fee and get full functionality." October 21, 2024 1.0 My experience with NetSuite has been a nightmare, to say the least. We were sold on the promise of a fantastic, intuitive system that is completely customizable. What we got was a complicated system that requires a lot of duplication when it comes to assembly items, and poor customer service. You have to pay for every little feature you need. The only thing free is the run-around. Even though we paid for "Advanced Customer Support", I am still left with a list of 15 items that have not been resolved after paying around $10K for the Advanced Customer Support. We are in the process of switching to Odoo because it is FAR more user-friendly and when you pay for Odoo, you get ALL of the features whether you need them or not. Odoo also includes FREE technical support. Why should you have to pay for help with the product you already pay for? Pros An in-depth system able to handle the needs of large companies with multiple locations Cons Overpriced. Poor customer service. It is not user-friendly for customizations. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[Sage X3](https://www.capterra.com/p/213927/Sage-X3/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing NetSuite NetSuite made some pretty big promises, which, if it delivered, would have been fantastic. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We had reached some of the limitations with QuickBooks Enterprise. It is not necessarily an ERP/MRP system and did not offer an online interface. Review Source TL Taylor L. Director Apparel & Fashion Used the software for: 1-2 years ### "NetSuite is sweet" December 31, 2024 4.0 Pretty good. Once you get used to the system it gets a lot easier to use Pros It's very thorough, covers everything you need Cons It does seem to take a while to navigate through it and get the hang of it Review Source KF Kevin F. Director Inventory and Planning Retail Used the software for: 1-2 years ### "Overly complicated and not the product for us." October 14, 2024 1.0 This was a terrible experience from the get-go. Our CTO adopted NetSuite and it was clearly not the right choice from our business. It started with the lack of training. I think we had 2 training sessions over 6 months for the merchandising team. It slowed down the definition process of our catalog so that what used to take 10 minutes in the previous ERP took 3 hours. With many fields mapped to obscure auto index #s for definitions you had to build a decoder ring to keep them all straight. Basically everything we learned to do in Netsuite came from Google or YouTube. All of the menus were different depending on which role you had so cross-training between departments was impossible because people had to get to the same task via different paths. The filtering on reports was flawed and the Import/export menus kept so much history you had to scroll just to find the latest import/export only to be told it was still processing. The only rapid response you got from the team was when it was time to pony up another 250K for renewal. We probably had 5-6 different account people in charge of our account over the course of the 18 months we had the program. Just a terrible experience for us. Would give it zero stars if I could. Pros Lots of options to create reports and define items. Cons Very Difficult to integrate and overly complicated. It slowed down our overall processes and a lot of the logic did not make sense when defining items. It isn't good when they tell you to use a different program to help with the definition process. It is very expensive as well especially when the training is so poor that all you wind up using it for is glorified accounting. Switched from [Island Pacific SmartSuite](https://www.capterra.com/p/130486/Island-Pacific-SmartRetail/) Our CTO thought that the old program was not modern enough because it had a green screen and he couldn't figure out how to use it. He thought that the programming was too specialized. Review Source WR Will R. COO Apparel & Fashion Used the software for: I used a free trial ### "NetSuite is a nightmare " June 17, 2025 1.0 Overall I'm not a fan of NetSuite or their sales process dragging me into 3+ hours of meetings to finally answer my one single use case question honestly Pros All the horror stories about companies that have to hire a third party integrator and then give up after years and five to six figures burned Cons The sales process not being transparent or honest in regards to features and limitations for my business Review Source JT Jan T. IT Manager Business Supplies and Equipment Used the software for: 2+ years ### "Netsuite has been a huge help for our company." March 16, 2018 4.0 Pros Inventory control and communication to customers via email and employees has been smooth because of Netsuite. Cons Building reports can be complicated and can be difficult to figure out for a non-tech. You can spend hours with Netsuite support to build a report for your need. Review Source ZT Zsa T. Head of Engineering Executive Office Used the software for: 1-2 years ### "Dev Review" April 4, 2025 4.0 Overall positive as it's quite easy to understand and use. Docs are also extensive. Pros Easily configurable and adding fields is pretty straightforward Cons Performance sometimes and cost as it can become very costly for each feature you want to add. Review Source JC Javier C. COO Food & Beverages Used the software for: Less than 6 months ### "A Good Transition is driven by an Implementation Team that knows what they are doing." November 20, 2024 5.0 The Implementation Team had great expertise guiding us through each step. It shows that they have done this many times and they were able to make us feel comfortable ahead of the transition. Pros The Transition was incredibly smooth... We made all sorts of contingency plans and we did not have to execute any Cons The Education Team was not well synchronized with the implementation team. Alternatives considered [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/) Reason for choosing NetSuite Ease of use. NetSuite is Cloud from get-go, so everything comes more natural Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) We could not trust our data... From inventory to Financial, we had to re-do everything... the system was only a starting point Review Source ED E. D. Finance Manager Security and Investigations Used the software for: 2+ years ### "Solid ERP but challenging to learn" December 24, 2025 3.0 It can do a lot but it's hard to figure out how to get it to do what you want. Wish they had better documentation. Pros Has a lot of flexibility. There are an enormous number of features and possibilities. It is well established so you know you can rely on core GL. Cons There is so much you can do that it is difficult to learn everything. The documentation is terrible and most functionality is additional models they upsell. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) To scale company and because BOD wanted a to get off of Quickbooks Review Source VR Verified Reviewer Assistant System Engineer Information Technology and Services Used the software for: 6-12 months ### ""My Honest Review Of NetSuite"" January 28, 2025 4.0 My overall experience with this software is very good. I highly recommend you to use this software. It will help you in your business also. Pros NetSuite is very useful software for keep our financial reports safe. It has feature of customize reports also. Also It can be useful for small businesses in scaling. It's dashboard is also very user friendly. In our work we need to consolidate financial and NetSuite makes it very easy. I think it has many features so we don't need to go to other software. Cons I have used this software many times and I don't think that this software has any dislike. Review Source AK Arshpreet K. Assisttant Manager Retail Used the software for: 6-12 months ### "Reports clear" July 7, 2025 5.0 Pros Stock update live, order flow right, invoice gen smooth, report save no trouble. Multi-currency snap good, alert ping on date, file attach fast. Cons Page load drag big data pull, setting maze deep, mobile view tight hard tap, export miss some field. Review Source FW Fatima W. Netsuite administrator Cosmetics Used the software for: 2+ years ### "Very optimized solution" January 21, 2025 5.0 It’s scalable, user friendly and customizable Pros The finance module is very vast and it gives real time data Cons Limited reporting customization options for the reports Review Source KR Katherine R. Logistics COORDINATOR Logistics and Supply Chain Used the software for: 6-12 months ### "User firndly" March 24, 2025 5.0 I like Netsuite, it's user friendly, you can connect carrier'rs and you map reports easily. You don;t need to be a Pro to learn. Pros Netsuite is user friendly, it connects with different tools. Cons It has some system interface that need to be fixed manually Review Source ET Emilee T. Administrative Assistant Entertainment Used the software for: 1-2 years ### "Netsuite review post-use" March 24, 2025 4.0 Good, I would recommend it to those I work with Pros Ease of use and easy access to training materials Cons Did not find it's CRM feature sufficient Review Source LP Leonardo P. Management Accountant Hospitality Used the software for: 1-2 years ### "NetSuite: A Comprehensive Business Solution with Room for Improvement" January 15, 2025 4.0 Describe your overall experience with NetSuite Overall, NetSuite has proven to be a powerful and versatile platform for managing various business functions Pros Comprehensive Integration: NetSuite seamlessly integrates various business operations into a single platform, from finance and accounting to inventory management and e-commerce. Cons Cost: NetSuite can be expensive, especially for small businesses or startups. The licensing fees, along with costs for customization and implementation, can add up quickly. Review Source JM Jason M. Owner Retail Used the software for: 6-12 months ### "A robust solution" April 10, 2025 5.0 Overall, NetSuite provides me comprehensive solutions that help streamline operations Pros I appreciate that it is cloud-based for running light financial management. Cons I had server cloud issues but they were solved quite Review Source SM Susanna M. VP of Finance and HR Health, Wellness and Fitness Used the software for: 2+ years ### "Netsuite Review" October 23, 2024 5.0 Other than having to solve a lot of issues after implementation, it's been a wonderful software Pros we work with multiple subsidiaries and need to consolidate financials. Netsuite makes that very easy. Same with inventory management Cons the implementation phase was a little painful Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Netsuite is a much better software for our needs than Qbooks Review Source AR Antonio R. Client Experience Lead Furniture Used the software for: 1-2 years ### "User Friendly Program" November 23, 2024 4.0 It’s been great. Finding sales order is a breeze. Editing is very easy. The amount of personalization you can setup with the Home Screen to organize cases and even run reports is a breeze. Netsuite is extremely usher friendly and I learned to use it with 1 week of training. Pros Finding sales order is a breeze. Editing is very easy. The amount of personalization you can setup with the Home Screen to organize cases and even run reports is a breeze. Netsuite is extremely usher friendly and I learned to use it with 1 week of training. I also love that it Syncs perfect with Shopify. Makes e-commerce a breeze! Cons It’s nothing I don’t dislike with that platform. My job doesn’t utilize it too it’s full ability. I wish we were able to do more search by phone number and address. Review Source HV Hale V. Businesses System Executive Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Suite connect " April 8, 2025 4.0 Its really nice having this seminar for netsuite, i have learn a lot of new things Pros nice seminar and have hands on activities Cons Maybe only few mins only for the handon activities Review Source Similar Products Featured ## Related categories [Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Project Management](https://www.capterra.com/project-management-software/)[eCommerce](https://www.capterra.com/ecommerce-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.