# Page 17 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 17 - Reviews of NetSuite

## Showing most helpful reviews

Showing 401-425 of 1991 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SD

Sonny D.  
It manager  
Airlines/Aviation  
Used the software for: 6-12 months

### "It manager "

March 23, 2026

5.0

It’s Awsome

Pros

The establishment for sure I would highly recommend the process to anyone that’s for sure thankyou for all the assistance

Review Source

OA

OMAR A.  
Senior Professor  
Higher Education  
Used the software for: 1-2 years

### "Provided focalized commerce B2B and D2C successfully"

April 12, 2025

5.0

Pros

I manage wholesale as well as direct consumer sales and NetSuite order management improved the flow between such channels. Purchase orders, backorders, allocation, and order fulfillments can be controlled from one location because I can sort by channel and profitability, stock.

Cons

The pricing engine was limited in supporting more components of tiered discounts if not manually reconciled, making some campaign rollouts slow in the initial phases.

Review Source

VR

Verified Reviewer  
Controller  
Food & Beverages  
Used the software for: 2+ years

### "Netuite-A Good ERP System "

September 4, 2024

5.0

Very positive. The price has gotten a little high but overall its a very solid ERP system with very little maintenance needed.

Pros

Flexible and has the ability to run an entire firm with little add-ons' needed.

Cons

A bit pricey. I knew that Oracle would raise the price after acquiring NetSuite but the price increases have been manageable.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing NetSuite

More flexible in terms of modules to add and the customization of the system itself.

Review Source

MK

Mack K.  
COO  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "The most difficult project of my Professional life"

July 22, 2024

3.0

It has been more difficult than I ever could have imagined. You fix one thing and it breaks another. In the end we wonder if the consolidation of systems was worth it. Right now my answer is it was not. There is so much I would change if I was in charge at NetSuite. There really is potential for it to be good, but they would rather charge you a ton of money for some feature that is difficult to understand, and ignore your problems. The difference between the basic tier and the premium tier is 200,000 transaction lines to 2 million. So the value of 200,001 lines is the same as 2 million. That's ridiculous. They should have more tiers.

Pros

We like that we are using only one system for our accounting, fixed assets, sales, purchasing, inventory management, reporting. There are some things that are easier than they were before for us.

Cons

This will be a long list. It's very frustrating to switch to an expensive system that cannot do what we thought it would be able to do, and has unexpected challenges that we just have to live with. - Parts bin verification button, box down arrow check-mark icon thingy. It's too small to see, and too many clicks. - Not able to batch print more than 100 invoices at a time. NetSuite does not care about this but its a huge deal when we have over 2000 invoices to download at once. We can easily miss 100. - Invoices disconnect from sales orders if they are changed, leaving the sales order open again. Which leads to double billing because we are checking our open orders, trying to close them all.  - Internal invoices create a receivable. It would be so much easier if they just didn't at all.  - Credit memos are an afterthought. It's like we're the first company you've dealt with that does them.  - No negative quantities are allowed on sales orders so adding inventory back into stock requires a credit memo. - The entire parts ordering process is so difficult for our parts people. You can't easily see how many you've sold in the past, you can't see how many your location already has on order, without flipping through screens. It's a cumbersome, slow , confusing process. The amount on order shows the amount for the entire company so it's totally useless. Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And since our developers cant fix it, and were on the basic service level tier, were basically told too bad, by an automated email from Oracle. It's so frustrating. - We can't add more invoice info to customer statements. Info like unit numbers. The statement function in the system is essentially useless to us. - Grey font on a white background in a small size that you cannot change. It's like Oracle said "let's make this as hard as possible for people with bad eyesight". - Some lists that have lots of items we can select ALL, but others, you can only select one range at a time either 1 to 25 or 1 to 100. No rhyme or reason to it. - The entire Item Receipt and Item Fulfillment process makes everything slow, and creates 3x more transaction lines. They are redundant. If we had known that every transaction line would appear on three different transactions every time, we would have known we were on the premium tier which would have cost more money and we wouldn't have chosen NetSuite. The basic level includes 200,000 transaction lines. So now we are over that number. This was dishonest from the sales process from the start. Now we are forced to pay an exorbitant amount to move up to the next tier. They held our system hostage for ransom. - They don't give your developers free accounts! For us that meant we didn't have enough accounts for all our employees. There's lots more but I think you get the point.

Review Source

SK

Shadrack K.  
Frontend Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Wonderful journey with Netsuite"

August 22, 2024

5.0

Netsuite has made our organization much efficient than otherwise it would be.

Pros

The flexibility provides us with every opportunity to review data in clusters, groups or standalone,also the freedom to generate reports and be 100% creative is such a huge add on.

Cons

Although I recognize it as pulling a large amount of data,there are times where it can take a substantial amount of time for certain reports to load.

Review Source

AH

Allison H.  
Sales Manager  
Computer Software  
Used the software for: 2+ years

### "Robust enterprise software solution"

September 25, 2024

5.0

NetSuite streamlines our customer relationship management, improving customer satisfaction and loyalty.

Pros

NetSuite automates processes, reduces errors, and boosts productivity by staying on top of the latest technological advancements like artificial intelligence and data analytics. This empowers our company to make smarter decisions and improve customer satisfaction through streamlined relationship management.

Cons

Given the price-quality ratio, I am very satisfied and have no negative feedback.

Review Source

JH

Jennifer H.  
Controller  
Construction  
Used the software for: 1-2 years

### "Good product, not as good support"

September 19, 2024

4.0

The product works well but the support is lacking.

Pros

The reporting is customizable and fairly easy to use. Custom reports can be shared with only specific users.

Cons

The support after implementation isn't ideal and you have to pay for it.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Company is growing and needed more features than QuickBooks can provide

Review Source

YB

Yatunyi B.  
Full Stack Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Netsuite....!!Great-Almost Perfect "

August 21, 2024

5.0

Overall,Netsuite is very stable and capable.It nails it.

Pros

Netsuite CRM and ARP are outstanding.The fact that I can access it from anywhere at anytime is mind-blowing,It makes it easy to have nearly everything we need in one place.This way we stay in this program all day and not bounce around screens.

Cons

The only thing I deslike about Netsuite is the lack of training on scripting for Netsuite

Review Source

MN

Muna N.  
Entreprenuer  
Cosmetics  
Used the software for: I used a free trial

### "My experience with Netsuite"

January 22, 2026

5.0

my overall experience is very nice and i satisfied and i like i have become organized which make my life efficient.

Pros

NetSuite is a powerful platform that brings many business functions into one system. It helps with accounting, reporting, and operational management efficiently. Real-time data improves decision-making and visibility.

Cons

NetSuite can be complex and takes time to learn. Implementation and customization can be costly. The system may feel overwhelming for small teams or new users.

Review Source

SH

Stephen H.  
COO  
Wholesale  
Used the software for: 2+ years

### "Suite Journey"

August 14, 2024

4.0

Netsuite is a journey; you are learning all the time as the system is getting smarter every day. Along that journey, we have had many great Nestuite resources, and people have helped us along the way. We have been able to leverage the power of the suite and improve our business.

Pros

The flexibility of the system and the continuous improvements and new features.

Cons

I wish some of the modules were part of the core offering.

Switched from

[MACH Software](https://www.capterra.com/p/41488/MACH-Software/)

The Automation of Netsuite and the ability to bring data together across the board.

Review Source

AG

Ashley G.  
Staff Accountant  
Information Technology and Services  
Used the software for: 1-2 years

### "Helpful software"

November 22, 2024

5.0

Overall, Netsuite was easy to use and manageable. We are able load supporting documents for auditing purposes later.

Pros

It has customizable reporting and scheduling of reports being ran.

Cons

It can be slow to load large sets of data.

Review Source

VR

Verified Reviewer  
Program Manager  
Venture Capital & Private Equity  
Used the software for: 6-12 months

### "One of the best!"

September 7, 2025

5.0

Pros

NetSuite contains many features that range from finance management to salesforce automation. I believe it is one of the best products for project managers and executives.

Cons

The platform can be challenging to navigate at times. From a visual aspect, I wish it were more user-friendly.

Review Source

CG

Chandra G.  
CFO  
Consumer Goods  
Used the software for: Less than 6 months

### "Netsuite feedback"

April 8, 2025

5.0

Pros

Suitable to my business needs and user friendly

Cons

Due to mature system and widely used, the price tend to be pricey

Review Source

VR

Verified Reviewer  
Advisor  
Entertainment  
Used the software for: 6-12 months

### "One stop shop tool for payroll and inventory"

October 4, 2024

4.0

Pros

It is even though similar to QuickBooks but with project management and tracking inventory and CRM facilities available, makes it really great tool to use

Cons

It’s a little difficult to be friendly with it’s user interface, but once we get a hang of it, it’s pretty great

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

It provides more features than QuickBooks

Review Source

WH

Winston H.  
Director, Enterprise Application  
Food & Beverages  
Used the software for: 2+ years

### "Great flexible, customizable cloud"

September 16, 2024

5.0

We are very self-sufficient in finding a way to build a solution to mitigate the business requirements and issues.

Pros

Flexibility Stability Cloud solution ERP.

Cons

The supporting speed can be faster. Pricing is getting more expensive than before.

Review Source

TCL

Teck Chong L.  
Global IT Director  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Could be better"

April 8, 2025

5.0

We are starting the implementation and not much to review

Pros

Cloud first and fast deployment as the company grows

Cons

Complex master data management and product lifecycle management

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Dynamic is too rigid and unable to expand when the company grows

Review Source

susan W.  
Nutritionist  
Translation and Localization  
Used the software for: 1-2 years

### "Frequent uploads makes it sand out"

September 6, 2024

5.0

Terrific for it's customer support. Elegant with it's video congregation and recording.

Pros

Efficiency with payroll processing on time.

Cons

Astounding with payment of outlides and congeste.

Review Source

AS

Annie S.  
Buyer  
Retail  
Used the software for: 1-2 years

### "Efficient for Inventory and Supplier Management"

December 5, 2024

4.0

Netsuite is a reliable system for retail operations. It keeps inventory and supplier processes organised, but it would be more effective with faster, simpler reporting.

Pros

Netsuite is useful for tracking inventory and managing supplier orders. It gives a clear overview of stock levels and vendor performance, which helps keep everything running smoothly.

Cons

The reporting tools feel overcomplicated. It’s hard to get quick insights without spending extra time setting up reports, which slows down decision-making.

Review Source

KH

Kianna H.  
Client Provider  
Furniture  
Used the software for: 6-12 months

### "NetSuite gets it!!!!"

September 4, 2024

4.0

NetSuite is great for pretty much all things. We use it as a CRM, Case management for Customer Service, Help Desk for I.T., inventory for the warehouse, and so on. It makes it easy to have nearly everything you need and use in one place. This way, we stay in this program all day and not bounce around screens.

Pros

I like how Netsuite takes care of their customers. Their support has been responsive. NetSuite can do just about anything, if you can figure out how to make it happen.

Cons

They don't let us record, this is causing a very painful implementation.

Review Source

JC

Jack C.  
Program Manager  
Market Research  
Used the software for: Less than 6 months

### "Efficiency in motion"

March 24, 2025

5.0

Simple, easy and supportive. The platform offers the required benefits and we certainly found it helpful working through the Netsuite Professional Services team for implementation.

Pros

Netsuite offers us a far more streamlined Finance ERP, allowing us to reduce on lengthy, admin driven tasks so our finance team can focus more on analysis rather than data entry!

Cons

Whilst the system itself is very flexible, it does require a high level of proficiency to manage. We have signed up with Netsuite's Advanced Customer Support to negate this but this does add to our overall cost of ownership.

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

To modernise our business and the working processes.

Review Source

VR

Verified Reviewer  
Oracle Netsuite ERP System Administrator  
Oil & Energy  
Used the software for: 6-12 months

### "Netsuite Review from IGPES ERP Admin"

July 17, 2024

5.0

My overall experience with NetSuite so far has been quite interesting as I feel the need to know more about the application. There are functions on the platform that make a lot of the operational workload easier especially when it comes to reports. The application is dynamic and overall great to use for business operations.

Pros

1\. NetSuite offers a wide range of modules covering financial management, CRM, e-commerce, inventory, and supply chain management. 2. Suitable for businesses of all sizes, from small startups to large enterprises. 3. It is cloud-based. 4. It is customizable and Flexible 5. Provides real-time visibility into business performance with robust reporting and analytics tools. 6. Supports multi-currency, multi-language, and multi-subsidiary operations, making it ideal for global businesses. 7. Regular updates and new features are automatically deployed, ensuring the system stays current with the latest technology and best practices.

Cons

1\. It can be expensive, especially for small businesses or startups, due to subscription fees, customization costs, and user licenses. 2. Requires a learning curve and may necessitate ongoing training and support. 3. Implementation can be time-consuming and complex, requiring careful planning and resources. 4. Occasional slowdowns or downtime may impact business operations

Switched from

[Sage X3 & 300 eCommerce Integration](https://www.capterra.com/p/148347/Symphony/)

1\. There was a lot of downtime. 2. The restrictions to a variety of functions are too much. 3. There were some inadequacies in the reports.

Review Source

KH

Krystle H.  
Accounts Receivable Specialist  
Construction  
Used the software for: 2+ years

### "Net Suite has best real time data "

September 23, 2024

4.0

I personally really like it, but it can be costly and has a learning curve, but once you get the hang of it your fine

Pros

I like that it is an all in one, for accounting (instant real time data), inventory, CRM. It also has great customizability, and its scalable.

Cons

Customer support can sometimes take awile, but they will get back to you.

Review Source

LC

LIZETTE C.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "In process"

October 30, 2024

4.0

Still implementing. The customer support has been great, the same with our cases follow-up.

Pros

Search feature and great customer support!

Cons

Too many menus. Sometimes its really hard to find what you need

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Reason for choosing NetSuite

Support and training materials. Stronger profile

Switched from

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Need of improvement report wise. Development

Review Source

himanshu S.  
Sr Accounts Associate  
Accounting  
Used the software for: 6-12 months

### "Pros and Cons- Net suite "

December 24, 2024

5.0

By using this to manage inventory is so easy.It empowers business to operate more efficiently and stay competitive.

Pros

Inventory management is very easy after using this. Syncing with PO to purchase is very good

Cons

Sometime customer support is not responsive timely. Heavy files take more time to download.

Review Source

RG

Rohan G.  
Accounts Cleark  
Food Production  
Used the software for: 6-12 months

### "Overall about Net Suit"

September 24, 2024

4.0

NetSuite is highly regarded for accounting, especially for growing businesses due to its comprehensive cloud-based ERP system. It offers robust financial management features, such as general ledger, accounts receivable/payable, tax management, and fixed asset management, all integrated into a single platform.

Pros

Additionally, the program is quite helpful and can instantly provide you with all the information you need.

Cons

Need to adjust user friendliness bit more

Review Source

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