--- title: "Page 2 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is NetSuite the right Enterprise Resource Planning solution for you? Explore 2086 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/135757/NetSuite/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- NetSuite 4.2 (2105) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Page 2 - Reviews of NetSuite ## Showing most helpful reviews Showing 26-50 of 2105 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Senior Accountant Used the software for: 1-3 years ### "Powerful ERP for Accounting and financial management " August 31, 2026 5.0 Netsuite is one of the best ERP system I’ve worked with. It supports complex accounting processes with flexibility Pros It’s flexible reporting, saved searches, and dashboard helps streamline day to day accounting tasks. Cons Some advanced reports customisation require technical expertise or administrator support, sometimes it takes a lot of time. Review Source Controller Used the software for: Less than 1 year ### "Any other ERP is better than NetSuite" April 22, 2026 1.0 Awful and every single day I wish we had not used NetSuite as our ERP system. I received better customer service from Comcast Pros There is nothing NetSuite has shown or provided that I would deem acceptable. Everything about NetSuite is garbage. Cons Where do I begin? Our experience with Oracle NetSuite's implementation team has been one of the most frustrating and costly mistakes our company has made. From day one, it was clear that the implementation team had zero interest in actually understanding how our business operates. They followed a cookie-cutter playbook with no effort to tailor the system to our complex processes. When we tried to explain workflows that didn't fit their standard template, they looked at us like we were speaking a foreign language. Complex processes? Forget it — they simply cannot comprehend anything beyond the basics. The business services team is equally disappointing. The lack of expertise is staggering for a platform that charges enterprise-level prices. You're handed off to consultants who clearly have limited real-world implementation experience, and getting answers out of them feels like pulling teeth. The most inexcusable failure: we had a runaway process that was completely bottlenecking our financial close. Something that should have been resolved in hours took OVER A MONTH to fix. A month. We could not close our books. Our finance team was in chaos, our leadership was furious, and NetSuite's team just kept going in circles without a solution. The business impact of that single failure was enormous. If you are a company with anything beyond the simplest processes, look elsewhere. The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive. We paid a premium price for a subpremium experience. 1 star — and that's being generous. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) To have a reliable ERP. NetSuite is not reliable. Review Source Digital Strategy Senior Specialist Used the software for: 3-5 years ### "Powerful ,all-in-one solution for scaling businesses" September 27, 2026 5.0 Netsuite is a powerful ,all-in-one solution for scaling businesses. Implementation takes effort, but the depth of features makes it worthwhile in long-term Pros Comprehensive ERP functionality in one platform, strong reporting, and good customization for finance and operations workflows. Cons Steep learning curve for new users, and customizations can require developer support, which adds cost and time. Review Source Talent Acquisition Officer Used the software for: 1-3 years ### "Netsuite- perfect for Finances" September 27, 2026 4.0 My overall experience is great with Netsuite. It is used for managing finances, managing inventory and orders. Pros Oracle NetSuite is a powerful and reliable software for managing different business operations in one place. It offers useful features for accounting, financial management, inventory, and reporting. The system helps businesses organize data and automate many daily tasks efficiently. It is also scalable and can support businesses as they grow. Cons Oracle NetSuite is expensive, especially for smaller businesses. The software takes time for new users to learn because of its many features and options. Some features require additional setup and customization. The interface also feels complex when managing advanced processes. Review Source Finance Manager Used the software for: 1-3 years ### "NetSuite keeps us moving, mostly" September 7, 2026 5.0 I love how the inventory management lets me set up real‑time alerts for low stock, so I never miss a reorder. It plugs straight into my purchase order workflow, automatically pulling supplier quotes and updating the purchase order line. It’s saved me hours of manual checks. Pros Custom reporting is a lifesaver; I built dashboards that pull live sales data and sync with Slack alerts, cutting our weekly review time by half. The integration with Salesforce is pretty solid, and the workflow automation keeps our finance team from manual data entry, which is a big win. Cons Documentation can be thin and the support response is slow at times. The UI feels cluttered when I try to drill down into inventory levels, and the learning curve for the advanced financial modules is steeper than expected, so I had to spend extra hours training. Review Source Finance Manager Used the software for: 1-3 years ### "Daily sales reporting feels smooth" September 27, 2026 5.0 The real win for me has been the automated workflow for purchase approvals. I set up a rule that flags high‑value orders, sends a quick email to my manager, and then moves the record to the next stage—all in one click. It cuts my admin time by half and keeps everyone in the loop. Pros The real-time inventory sync between our warehouse and online store is a big win. I love how the sales order module auto‑updates stock levels, so we never over‑sell. The reporting dashboard lets me pull custom KPIs without touching code, which saves a lot of admin time. Cons The documentation can be a bit confusing, especially when setting up custom fields. The learning curve for the financial module is steeper than expected, and support tickets sometimes take a week to resolve, which slows our audit prep. Review Source Finance Manager Used the software for: 1-3 years ### "My experience with Netsuite ERP" August 31, 2026 5.0 Netsuite ERP is easy to use and has an intuitive user interface which enhances creation of financial reports. Pros I like how Netsuite ERP handles our inventory management,payroll system and financial reporting. Ii is easy to use it and has an intuitive user interface. Cons Netsuite ERP works well for us by ensuring we make accurate payments and financial reports. It also allows us to track our inventory system. Review Source Finance Manager Used the software for: 1-3 years ### "Automating Purchase Orders Saves Time" October 5, 2026 5.0 I love the custom workflow builder; it let me automate the purchase order approval process. I set up triggers so that when a vendor submits a PO, the system automatically sends a notification to my manager and logs the status in the dashboard. It saved us hours each month. Pros NetSuite’s custom dashboards are pretty solid letting us track sales and inventory in one glance. The automation of purchase orders cut manual entry by half, which is huge. Cons The biggest gripe is the documentation. It’s not always up to date, especially around the advanced inventory module, so we spend extra time hunting for examples. Support is decent but can be slow to respond during busy periods. Review Source Data Analyst Used the software for: Less than 1 year ### "Centralized platform for managing business operations" September 1, 2026 4.0 Pros Provides a centralized platform for managing business operations, with useful reporting and easy access to important data. Cons It can be complex to learn and navigate, especially for new users, and some features can feel less intuitive than expected. Review Source Finance Manager Used the software for: 3-5 years ### "Good product but still work to do " March 24, 2026 4.0 We see the benefits that Netsuite can provides but we have had to do a number of customisations in order to achieve our goals. The good thing is Netsuite allows those customisations. Pros It provides an all in one solution that allows enforcement of processes within its structure. It enables a large amount of customisation to enable the system to meet company requirements Cons At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in simple tasks Switched from [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[Xero](https://www.capterra.com/p/120109/Xero/) Needed to have all company financial information in a single erp Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reasons for choosing NetSuite Pricing, capability and implementation capabilities Review Source Accountant Used the software for: 1-3 years ### "Accountant" March 25, 2026 4.0 found it to be a powerful and reliable system that integrates key business functions in one platform, making processes more efficient and reporting more transparent. While some features can be complex at first, especially for new users, its real-time visibility, strong financial controls, and scalability make it a valuable tool overall. Pros What I liked most about NetSuite was how it brings multiple business functions into one integrated platform. Instead of managing separate systems for finance, inventory, procurement, and reporting, NetSuite provides a single source of truth, which improves accuracy and efficiency. I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business. Its cloud-based accessibility is also a major advantage, allowing teams to work flexibly while maintaining control and transparency. Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way. Cons What I liked least about NetSuite was that some processes can feel complex and less intuitive, especially for new users. Certain customisations and reports may also require extra time or technical support. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Business growth needs and more comprehensive info needs Review Source General Manager Used the software for: 3-5 years ### "Review of Netsuite" March 24, 2026 4.0 Positive. It took some time to really get across the software but now I am comfortable with it and looking forward to reallynusing the next gen AI capabilities Pros The flexibility and ability to customise the poduct to our specific business requirements. Also the inventory management Cons The software can be quite slow. Would love of they added more asia pac servers to speed it up. It can also be complicated and takes a bit to teach now people how to use it Switched from [HARMONiQ](https://www.capterra.com/p/161163/Micronet-Distribution-Software/) Needed a modern software system. Was using old Micronet for 20+years Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reasons for choosing NetSuite Best flexibility and customisation to our business needs Review Source Operations VP Used the software for: 3-5 years ### "Netsuite usage" February 14, 2026 5.0 Great with flexibility to adapt to business needs. Needs improvement in mobile interface but it’s flexibility help the business grow Pros Accessibility and cloud access across all business units. Ability to restrict access and create workflows with ease Cons Limited access in mobile devices with a Cell phone UI. SCM feels limited to change and need constant developer involvement Switched from [Othership](https://www.capterra.com/p/266602/Othership/) Cloud access and realtime connections with external resources Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reasons for choosing NetSuite Scalability and visualization modules to meet business needed Review Source Enterprise Application and Automation Support Used the software for: Less than 1 year ### "Very Excellent" May 6, 2026 5.0 It was a very great experience, especially since it was my first time using NetSuite. At first, I felt a bit nervous and unsure about how everything worked, but as I explored the system, I gradually became more comfortable. The interface was user-friendly, and I appreciated how organized the features were. It helped me understand how businesses manage their operations efficiently. Overall, the experience was both exciting and educational. I learned a lot in a short amount of time, and it gave me confidence to use similar systems in the future. I look forward to improving my skills and gaining more experience with NetSuite. Pros Like the most in the netsuite it is very intuitive and easy to use. You can easy navigate all th function. Cons What I liked least about NetSuite was none, as my overall experience was positive. Even though it was my first time using the system, I did not encounter any major difficulties that would stand out as something I disliked. While there were moments of confusion due to unfamiliarity, I see them as part of the learning process rather than actual drawbacks of the platform. The system worked efficiently, and its features were helpful in understanding business operations. Overall, I did not find any aspect that I would consider negative, and I am satisfied with my experience using NetSuite. Switched from [Jupiter](https://www.capterra.com/p/121764/Jupiter-iO-Gradebook/) Because we have learned that net suite is more suitable in our business type Review Source Finance and Operations Manager Used the software for: 3-5 years ### "NetSuite - Fantastic System!" April 7, 2026 5.0 It is a fantastic system that has the capability to grow with us. Great for businesses of all sizes. Pros How flexible it is. Had good capabilities for customisation and growth and can suit the requirements of every business. AI capabilities are also making the system more useful as they are providing quicker and more useful insights. Cons Can be quite expensive for a small companies like us. We know our growth plan and what we would like to get out of NetSuite but the price of certain modules can hold us back. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing NetSuite It was a system that would grow as we scale up. Review Source Eric S. CEO Used the software for: 1-3 years ### "Netsuite is the glue of our business " July 30, 2026 5.0 Definitely a positive overall experience. It has streamlined our business by bringing multiple departments into one platform. Pros Netsuite has made our business much easier, with accounting, inventory, and sales all in one system. Cons The biggest downside is the learning curve. It takes time to learn the function and the setup can take a bit of time. Review Source ERP Solution Architect Used the software for: 3-5 years ### "Powerful and Scalable ERP with a Steep Learning Curve" April 6, 2026 4.0 Overall, my experience with NetSuite has been positive. It is a powerful and comprehensive platform that brings together multiple business functions into a single system, improving visibility and control over operations. The real-time reporting and centralized data make it easier to make informed decisions and manage performance effectively. However, the system can be complex and requires time to learn, especially for new users. Customization and implementation may also require additional support, which can increase costs and timelines. Despite these challenges, once fully set up and understood, NetSuite proves to be a reliable and scalable solution that supports business growth and streamlines processes. Pros Flexibility for a custom solution allows organizations to tailor systems, processes, or products to meet their unique needs and goals. Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and scales alongside growth. This flexibility supports innovation by enabling teams to experiment, refine, and optimize without major constraints. It also improves efficiency, as features and workflows can be designed specifically for the task at hand. Ultimately, a flexible custom solution empowers businesses to stay competitive, respond quickly to market demands, and deliver more personalized experiences to their customers while maintaining long-term adaptability. Cons One of the main drawbacks is the delay in adding enhancements and new features. Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing requirements. This can be frustrating for users who rely on timely system improvements to increase efficiency or address specific operational needs. Reporting can be challenging to configure without technical knowledge, and performance may occasionally lag when handling large datasets. Review Source Account Payable Used the software for: Less than 1 year ### "A Useful System with a Learning Curve" March 29, 2026 5.0 Overall, my experience with NetSuite has been positive. It supports the full finance process from purchasing through to reporting, which makes it easier to manage transactions in a structured way. I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably. Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions. There are still areas that take time to get used to, especially when dealing with errors or less common transactions, but once understood, the system works well. Pros What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish. I can see how a bill links to a purchase order and flows through to the general ledger without jumping between systems. Saved searches are also very helpful. I use them to track items like open bills, payment status, and exceptions. Once set up, they reduce the need to manually check multiple screens. I also find the structure across AP, purchasing, and GL practical for day-to-day work. It provides a consistent way to record transactions and makes month-end tasks more manageable. Overall, it helps keep processes organised and easier to review. Cons One of the main challenges I’ve found with NetSuite is that some processes are not very intuitive, especially for new users. It can take time to understand where to find certain functions or how different records link together. The user interface can also feel a bit outdated, and navigating between screens sometimes requires more clicks than expected. This can slow down day-to-day tasks, particularly when handling high volumes. I’ve also noticed that certain actions, like correcting transactions or managing errors, are not always straightforward and may require workarounds or deeper system knowledge. Review Source Information Manger Used the software for: 3-5 years ### "Netsuite Review SDG " March 26, 2026 5.0 I have 7 years of experience with NetSuite, which has given me a well-rounded perspective on the platform. I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes. Over time I transitioned into an admin role with a primary focus on analytics and process optimization. That progression has been valuable - understanding how data is created at the operational level makes me more effective at building meaningful reports, identifying inefficiencies, and designing solutions that actually work for the people using them. I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside tools by showing them what NetSuite can truly do. Pros What I liked most about NetSuite is having a single source of truth for all business data - everyone works from the same information, which improves accuracy and decision-making across departments. I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique needs. Cons What I liked least was the challenge of getting other users up to speed and fully embracing the platform. Because of its complexity, people often get frustrated and gravitate toward outside tools for tasks that NetSuite can actually handle natively - which undermines the value of having one centralized system. It’s something I’ve worked to address through training and showing users how the platform can make their work easier once they understand it. Review Source Systems Developer Used the software for: 3-5 years ### "Nmonwu Ernest's Review" March 6, 2026 5.0 My overall experience with Oracle NetSuite has been both rewarding and transformative. I’ve worked extensively with the platform in implementing, supporting, and optimizing ERP solutions across multiple subsidiaries in the construction, retail, asset management, and manpower service sectors. What I value most is how NetSuite provides real-time visibility across business functions, automates critical workflows, and supports multi-entity financial management under one cloud system. These capabilities have significantly improved operational efficiency and compliance reporting within our group. Of course, the system’s complexity posed some initial challenges — particularly around customization and user adoption — but these experiences enhanced my technical skills in SuiteAnalytics, saved searches, and process design. Overall, NetSuite has strengthened my understanding of how data-driven ERP systems can transform business decision-making, and it continues to be a platform I enjoy mastering and improving for better organizational performance. Pros What I like most about NetSuite is its ability to unify multiple business processes — accounting, inventory, HR, CRM, and analytics — all within a single cloud platform. This eliminates data silos and improves decision-making in real time. Cons While NetSuite is highly customizable, certain advanced automations require SuiteScript knowledge or developer support. This can slow down implementation if the organization doesn’t have in-house technical expertise. Review Source IT Project Manager Used the software for: 3-5 years ### "Powerful all in one ERP but comes with a learning curve" April 22, 2026 3.0 My experiance with NetSuite has been mixed. It’s a very powerful ERP system and works well for managing different parts of the business in one platform. Reporting and financial tracking are strong points. At the same time it does have a learning curve and sometimes requires external consultants to fully utilize it. Once you get past that, it becomes a pretty reliable system. Pros It brings everything together in one place like accounting, financials, inventory and reporting. Its really helpful not having to switch between multiple systems. The real-time reporting and dashboards are pretty useful for getting a quick view of how the business is doing. It also scales well as the company grows, which is a big plus. Once everything is set up properly, it can handle a lot of complex business processes Cons It can be pretty complex and not very beginner friendly. The interface feels a bit outdated in some areas and takes time to get used to. Customization is powerful but also confusing unless you have proper training or support. Also the cost can be quite high, especially for smaller businesses Review Source Engineer ERP Used the software for: 3-5 years ### "A Scalable ERP That Demands Expertise to Succeed" April 1, 2026 5.0 NetSuite is not a plug-and-play system. It is a framework. If our team lacks discipline in data structure, governance, and development standards, it will turn into a slow, expensive mess. If we treat it like a strategic platform, invest in proper architecture, and build internal expertise, it becomes a powerful backbone for operations. Most companies fail because they underestimate the effort required and overestimate what comes “out of the box.” That gap is where time, money, and frustration get burned. Pros Highly customizable with SuiteScript and workflows Strong financial and reporting capabilities Scales well for growing and multi-entity businesses Centralized system reduces dependency on multiple tools Good automation potential when implemented correctly Cons Expensive across licensing, implementation, and maintenance Steep learning curve and poor user experience Over-reliance on customization for real-world use cases Weak out-of-the-box reporting for non-technical users Vendor support lacks consistency Review Source Inventory Specialist Used the software for: Less than 1 year ### "Great Features, Steep Learning Curve." April 17, 2026 4.0 Overall, my experience with NetSuite Inventory Management has been a mix of powerful functionality and noticeable complexity. It is noticeably robust and once it is properly set up, it dramatically improves organization, accuracy and efficiency. The automation features - like reordering and tracking - have helped to reduce manual work and streamline operations. That said, getting to that point was not easy. The implementation process was time-consuming and required outside support to configure properly. Training is essential, and even then, it can take a while to feel fully comfortable when navigating the system. Overall, it is a powerful and scalable solution that works best for businesses with complex inventory needs and resources to support it. However, companies looking for something more budget-friendly or simple may find it overwhelming. Pros Real-time inventory visibility: You can see exactly what is in stock, where it is and how it is moving in real time across all locations. Automation saves time and reduces errors: Fewer spreadsheets and fewer human mistakes, less manual work. Multi-location management: Being able to transfer stock between locations efficiently is a huge plus. Cons It is a bit pricey, especially for smaller businesses. There is quite a steep learning curve. The setup and implementation can be a bit complex. It may be "too much system" and contain features that will never be used by some businesses. Review Source Accounting Manager Used the software for: 1-3 years ### "Powerful All-in-One ERP with Strong Visibility and Flexibility" March 26, 2026 4.0 My overall experience with NetSuite has been very positive. It’s a robust and scalable ERP that centralises financials, reporting, and operations in one system, which significantly improves efficiency and data integrity. The real-time visibility and strong reporting capabilities are particularly valuable for decision-making. That said, it does come with a learning curve, and some customisation or reporting tasks can require technical expertise. Performance can occasionally lag with complex data. Overall, it’s a powerful platform that delivers strong control and transparency once properly implemented and managed. Pros What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place. It provides real-time visibility and strong customisation, making processes more efficient and reducing manual work. Cons What I like least about NetSuite is that it can feel complex and not always intuitive, especially for new users. Certain processes require multiple steps, and reporting or customisation often needs technical knowledge. Performance can also be inconsistent at times, particularly with large datasets or saved searches, which can slow down workflows. Review Source Controller Used the software for: 3-5 years ### "Worth the Investment, Worth the Effort" October 9, 2026 5.0 Pros I like having everything in one place as a controller: All of our sales, purchasing, and inventory date are within easy reach! Makes month-end way less of a headache. CSV imports are a lifesaver for regular and monthly JEs instead of manual entry. The AI integration helps too. It's solid overall, and the value is worth every penny. I'd choose NetSuite over any others every day of the week. Cons The learning curve is steep and will take users a while to get used to it. Especially when it comes to reporting. Some basic quality-of-life content has lacked, which requires customization to mitigate those pain points. Pricing can be a tough pill to swallow at renewal. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) QuickBooks was holdng the company back from growing Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.