# Page 2 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is NetSuite the right CRM solution for you? Explore 2035 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (2035)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 2 - Reviews of NetSuite

## Showing most helpful reviews

Showing 26-50 of 2035 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KZ

Ke Z.  
Senior Accountant  
Information Technology and Services  
Used the software for: 2+ years

### "Informative and AI driven"

March 23, 2026

5.0

Overall, my experience with has been very positive. It’s a comprehensive, reliable platform that centralises core business functions and gives clear visibility over operations and financial performance. Once past the initial learning curve, the workflows become efficient and logical, and automation significantly reduces manual effort. The real-time reporting and custom dashboards support faster, more confident decision-making. While setup and customisation require time and resources, the long-term gains in productivity and control make it worthwhile. It’s especially valuable for growing organisations that need scalable systems to support expansion.

Pros

Informative, What I liked most about is how it brings everything into one unified system. Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work. The dashboards are clear and customisable, so it’s easy to track performance and make quick, informed decisions. I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure. The automation features save significant time on routine processes, improving accuracy and productivity. Overall, it’s a powerful yet user-friendly platform that supports business growth while simplifying day-to-day management.

Cons

What I liked least about is that the system can feel complex and overwhelming at first, especially for new users without ERP experience. The learning curve is quite steep, and proper training is often necessary to use it effectively. Customisation, while powerful, can also become costly and time-consuming if business needs are very specific. In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations. Performance can occasionally lag when handling large datasets. Overall, it’s a strong platform, but usability and implementation effort can be challenging for smaller teams.

Review Source

TD

Tasman D.  
Finance Manager  
Automotive  
Used the software for: 2+ years

### "Good product but still work to do "

March 23, 2026

4.0

We see the benefits that can provides but we have had to do a number of customisations in order to achieve our goals. The good thing is Netsuite allows those customisations.

Pros

It provides an all in one solution that allows enforcement of processes within its structure. It enables a large amount of customisation to enable the system to meet company requirements

Cons

At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in simple tasks

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing NetSuite

Pricing, capability and implementation capabilities

Switched from

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[Xero](https://www.capterra.com/p/120109/Xero/)

Needed to have all company financial information in a single erp

Review Source

VR

Verified Reviewer  
Controller  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Any other ERP is better than NetSuite"

April 20, 2026

1.0

Awful and every single day I wish we had not used as our ERP system. I received better customer service from Comcast

Pros

There is nothing has shown or provided that I would deem acceptable. Everything about NetSuite is garbage.

Cons

Where do I begin? Our experience with Oracle 's implementation team has been one of the most frustrating and costly mistakes our company has made. From day one, it was clear that the implementation team had zero interest in actually understanding how our business operates. They followed a cookie-cutter playbook with no effort to tailor the system to our complex processes. When we tried to explain workflows that didn't fit their standard template, they looked at us like we were speaking a foreign language. Complex processes? Forget it — they simply cannot comprehend anything beyond the basics. The business services team is equally disappointing. The lack of expertise is staggering for a platform that charges enterprise-level prices. You're handed off to consultants who clearly have limited real-world implementation experience, and getting answers out of them feels like pulling teeth. The most inexcusable failure: we had a runaway process that was completely bottlenecking our financial close. Something that should have been resolved in hours took OVER A MONTH to fix. A month. We could not close our books. Our finance team was in chaos, our leadership was furious, and NetSuite's team just kept going in circles without a solution. The business impact of that single failure was enormous. If you are a company with anything beyond the simplest processes, look elsewhere. The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive. We paid a premium price for a subpremium experience. 1 star — and that's being generous.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

To have a reliable ERP. is not reliable.

Review Source

SP

Sonu P.  
Systems Analyst  
Consumer Goods  
Used the software for: 1-2 years

### "Powerful All-in-One ERP with a Learning Curve"

March 17, 2026

5.0

My overall experience with has been positive. It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system limitations, its automation, reporting capabilities, and centralized data make it highly effective for day-to-day use.

Pros

provides strong value by combining multiple business functions into one platform, reducing the need for separate tools. It offers good data management with real-time visibility and efficient invoicing features that streamline billing processes. The system becomes easy to use once familiar, with helpful dashboards and automation improving productivity. Additionally, built-in email communication and reliable customer support enhance overall user experience.

Cons

can be expensive, especially for small businesses, and some features require additional paid modules. The system has a learning curve, and the interface can feel outdated at times. Customer support may be slow without premium plans, and occasional bugs or performance issues can impact workflows. Customization and data management can also become complex without proper expertise.

Switched from

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)

We thought will add more value to the business and it has since implementation.

Review Source

PLC

Pepukai Loyd C.  
Senior Global AR Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Aswesome. Love it"

March 31, 2026

5.0

My overall experience with has been very positive. I love it because it is easy to learn and user-friendly, even for someone who may not have extensive technical experience. The layout is clear, and once you understand the basics, navigating through different modules becomes straightforward. Beyond that, I appreciate how everything is integrated into one system, which makes managing financials, customers, and operations much more efficient. The real-time reporting is extremely helpful for tracking performance and making quick decisions. I also find the automation features valuable, as they reduce manual work and improve accuracy. Overall, it has made daily tasks smoother, saved time, and improved productivity across different business functions.

Pros

What I liked most about is its ability to centralize all key business functions into one unified, cloud-based system. Instead of using separate tools for accounting, inventory, and customer management, everything is integrated, which improves efficiency and reduces errors. The real-time reporting feature is especially valuable, as it allows businesses to make quick, informed decisions based on accurate data. I also appreciate how customizable the platform is, enabling users to tailor dashboards and workflows to suit their specific needs. Its scalability is another major advantage, as it supports business growth without requiring a system change. Overall, NetSuite simplifies operations, enhances visibility, and helps organizations operate more effectively and confidently.

Cons

What I liked least about is that it can feel complex and overwhelming, especially for new users. The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively. Additionally, customization, while powerful, can sometimes require technical expertise or external support, which may increase costs. The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support. Another downside is that certain tasks may take more steps than expected, which can slow down productivity. Lastly, the cost of licensing and ongoing maintenance may be relatively high for smaller businesses or startups with limited budgets

Review Source

PL

Peter L.  
Netsuite consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Netsuite is THE system for businesses"

March 31, 2026

5.0

Having run a business for a year without it, I was seething at every turn “why doesn’t it do this - does!” And “what. Where’s this transaction type!?” In the end I caved in and did it properly.

Pros

What I love the most about is that it’s everything all in one box. The ease of use has a relatively modest learning curve, but with the right assistance and training, it becomes second nature. I could not run my business anywhere near as efficient without NetSuite. Evan really made a masterpiece with this!

Cons

When features come out but only for the US… we have to wait for them to become available in the United Kingdom or other jurisdictions.

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[Xerox Workplace Suite](https://www.capterra.com/p/253500/Xerox-Workplace-Suite/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)

Reason for choosing NetSuite

Superior feature set and customisability by a long shot.

Switched from

[Nomi](https://www.capterra.com/p/186598/Nomisma/)

I used for years beforehand. Not having it for a year cemented why I did.

Review Source

KP

Kirstie P.  
Finance Manager  
Building Materials  
Used the software for: 2+ years

### "Extremely happy with NetSuite"

March 22, 2026

5.0

It’s been brilliant for our company. We’ve gone from using a system which could not give us simple answers about product coatings and was very complicated to use, to which shows complete transparency in all aspects of our business.

Pros

Data Management Support from ACS team Ease of use Ease and complexity of data received Ease of report generation

Cons

Desk support, I find it very convoluted to receive assistance, I can never get the answers I need from the Suite Answers.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Pronto](https://www.capterra.com/p/198665/Pronto/)

Reason for choosing NetSuite

We were impressed with the external programs that could be embedded within . We also liked that NetSuite is on a cloud server system. We liked the regular updates. We liked the fact that NetSuite was large enough to accommodate our growing business.

Switched from

[MYOB Greentree](https://www.capterra.com/p/226722/MYOB-Greentree/)

Using Greentree, we were unable to track costs on manufactured items. Greentree also didn't have any capability for inventory quantity management. It was very difficult to receive accurate data and reports.

Review Source

SY

Sadanandarao Y.  
NetSuite developer  
Retail  
Used the software for: 2+ years

### "A Robust, Highly Scalable ERP for Developers and Admins"

March 17, 2026

5.0

My overall experience has been highly positive, as serves as a comprehensive "operating system" for the business. It bridges the gap between technical development and functional administration. The platform's real-time visibility through SuiteAnalytics and customizable dashboards empowers stakeholders to make data-driven decisions. While the initial implementation is resource-intensive, the long-term ROI is evident through automated processes and reduced manual entry. Having a global community and extensive documentation via SuiteAnswers is invaluable for troubleshooting. It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack.

Pros

As a developer and administrator, the most compelling aspect of is its unified data model and the robustness of the SuiteCloud platform. Unlike fragmented systems, NetSuite provides a single source of truth that simplifies data management across accounting, CRM, and inventory. I highly value the flexibility of SuiteScript (based on JavaScript), which allows for deep customization of business logic and automated workflows. The Schema Browser and SuiteTalk REST/SOAP APIs make integrations with third-party applications seamless. Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements.

Cons

The primary challenge lies in the steep learning curve and the occasional performance bottlenecks within the UI during peak hours. From an administrative standpoint, the governance limits on SuiteScript can sometimes be restrictive, requiring creative optimization to handle large data volumes without hitting execution caps. Additionally, while the bi-annual releases bring innovative features, they necessitate rigorous regression testing in the Sandbox to ensure custom scripts and workflows remain functional. Lastly, the cost of additional modules and the premium price for Sandbox environments can be a significant hurdle for mid-sized companies looking to expand their footprint.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

It's not meeting the our business volume of operations data

Review Source

OS

Ogi S.  
Account Payable  
Hospital & Health Care  
Used the software for: 6-12 months

### "A Useful System with a Learning Curve"

March 26, 2026

5.0

Overall, my experience with has been positive. It supports the full finance process from purchasing through to reporting, which makes it easier to manage transactions in a structured way. I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably. Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions. There are still areas that take time to get used to, especially when dealing with errors or less common transactions, but once understood, the system works well.

Pros

What I like most about is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish. I can see how a bill links to a purchase order and flows through to the general ledger without jumping between systems. Saved searches are also very helpful. I use them to track items like open bills, payment status, and exceptions. Once set up, they reduce the need to manually check multiple screens. I also find the structure across AP, purchasing, and GL practical for day-to-day work. It provides a consistent way to record transactions and makes month-end tasks more manageable. Overall, it helps keep processes organised and easier to review.

Cons

One of the main challenges I’ve found with is that some processes are not very intuitive, especially for new users. It can take time to understand where to find certain functions or how different records link together. The user interface can also feel a bit outdated, and navigating between screens sometimes requires more clicks than expected. This can slow down day-to-day tasks, particularly when handling high volumes. I’ve also noticed that certain actions, like correcting transactions or managing errors, are not always straightforward and may require workarounds or deeper system knowledge.

Review Source

EN

Ernest N.  
Systems Developer  
Retail  
Used the software for: 2+ years

### "Nmonwu Ernest's Review"

February 16, 2026

5.0

My overall experience with Oracle has been both rewarding and transformative. I’ve worked extensively with the platform in implementing, supporting, and optimizing ERP solutions across multiple subsidiaries in the construction, retail, asset management, and manpower service sectors. What I value most is how NetSuite provides real-time visibility across business functions, automates critical workflows, and supports multi-entity financial management under one cloud system. These capabilities have significantly improved operational efficiency and compliance reporting within our group. Of course, the system’s complexity posed some initial challenges — particularly around customization and user adoption — but these experiences enhanced my technical skills in SuiteAnalytics, saved searches, and process design. Overall, NetSuite has strengthened my understanding of how data-driven ERP systems can transform business decision-making, and it continues to be a platform I enjoy mastering and improving for better organizational performance.

Pros

What I like most about is its ability to unify multiple business processes — accounting, inventory, HR, CRM, and analytics — all within a single cloud platform. This eliminates data silos and improves decision-making in real time.

Cons

While is highly customizable, certain advanced automations require SuiteScript knowledge or developer support. This can slow down implementation if the organization doesn’t have in-house technical expertise.

Review Source

WM

William M.  
Finance Business Partner  
Construction  
Used the software for: 1-2 years

### "NetSuite - 2 years post implementation "

March 17, 2026

5.0

Really happy with , from the time we started implementing it in the business we could see that we made the right choice

Pros

Like like they way that you can mould and customise to align to your business. It is not a static system, you can continuously develop and improve it

Cons

Out of the box we found the system needs a lot of work to help find the benefits. You need to work with a good partner to get it to a starting point for your business. But once you start jnlocking some benefits they start it come at you quickly

Alternatives considered

[MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/)

Reason for choosing NetSuite

For its ability to be customised and integrated with other systems

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

We are a fast going business that is forever changing and we needed a system that could grow and change with us

Review Source

BB

Ben B.  
Accounts Manager  
Building Materials  
Used the software for: 2+ years

### "Accounts Manager"

March 31, 2026

4.0

Very good. The platform is vast and there are many elements of the system I am yet to explore even after 5 years experience.

Pros

I like that is a completely cloud based solution. It is easy to intergrate with many other larger platforms.

Cons

Support on niche areas of the system are harder to find. SuiteAnswers is a harder to use platform and I often fail to find an answer to my querey.

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

It was a server based system which was out of date. Following covid we needed to be more cloud based

Review Source

DC

Dirk C.  
ERP administrator  
Marketing and Advertising  
Used the software for: 2+ years

### "NetSuite Review"

March 23, 2026

5.0

is a powerful, flexible ERP that scales with your business. It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business. Performance can occasionally be slow, and the learning curve is steep, but overall it delivers strong value for growing businesses.

Pros

What I love most about is the flexibility of the system. Whether you’re a growing startup or a complex multi-entity organization, NetSuite adapts to the way your business operates rather than forcing you to change your processes to fit the software. You can customize workflows, dashboards, and reports to match your specific needs, and as your business evolves, the platform scales right along with it. The ability to add modules — from financials and inventory to EPM and CRM — means you’re never locked into a one-size-fits-all solution. That kind of flexibility is rare in an ERP system, and it’s what makes NetSuite a long-term investment rather than just a short-term fix.

Cons

One of my biggest frustrations with is the slow performance. At times, the system can feel sluggish, particularly when running complex reports, loading large datasets, or navigating between modules. What should be a quick task can sometimes turn into a waiting game, which interrupts workflow and reduces overall productivity. During peak usage periods, the lag becomes even more noticeable, making it difficult for teams to work efficiently under time pressure — especially during month-end close or busy operational periods. While NetSuite is a powerful cloud-based platform, the performance doesn’t always reflect that power in day-to-day use. For a system that businesses rely on as their single source of truth, faster and more consistent response times would make a significant difference in the overall user experience.

Review Source

NK

Nikunj K.  
Production and systems engineer  
Textiles  
Used the software for: 2+ years

### "Comprehensive 4 year experience review"

March 17, 2026

5.0

Pros

’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory. This eliminates data silos and manual reconciliations, drastically speeding up financial closes. Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native, you get real-time visibility from anywhere without maintaining servers. Finally, its deep customization allows businesses to build complex, automated workflows (SuiteFlow) that fit their specific operational DNA rather than forcing a "one-size-fits-all" approach.

Cons

Users most frequently cite high, unpredictable costs as a top grievance, specifically aggressive price hikes during contract renewals. The steep learning curve is another major hurdle; the interface feels dated and requires significant training to navigate. Implementation is often described as a "money pit"—it’s a long, complex process that frequently requires expensive external consultants. Technically, users complain about performance lag when running multiple scripts and a clunky reporting system that is unintuitive for non-technical staff. Finally, customer support is often criticized for being slow to resolve bugs, leaving businesses stuck during critical periods.

Review Source

VR

Verified Reviewer  
Lead Applications Development  
Computer & Network Security  
Used the software for: 2+ years

### "NetSuite Review from a Cybersecurity Company perspective"

March 17, 2026

5.0

My overall experience with has been positive, particularly in its ability to serve as a centralized ERP platform that supports complex financial and operational processes for a cybersecurity business. As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite with external systems such as billing platforms and internal operational tools.

Pros

Customization and automation – SuiteScript and workflows allow automation of complex billing processes, integrations with external systems, and tailored processes specific to cybersecurity operations.

Cons

Heavy reliance on customization – Many operational requirements require SuiteScript development or workflows, which increases maintenance and technical dependency.

Review Source

JL

Joseph L.  
IT Administrator  
Wholesale  
Used the software for: 2+ years

### "NetSuite Review"

April 29, 2026

4.0

My overall experience with has been mixed. On the positive side, it is easy to use and provides a centralized platform where key functions like accounting, inventory, and reporting are all in one place. This significantly streamlines daily operations and makes accessing real-time data simple and efficient, helping teams stay aligned and make informed decisions. However, there are notable downsides. Support can be limited when issues arise, and some bugs or enhancement requests remain unresolved for long periods. Additionally, the cost of maintenance is relatively high, which can be a concern over time. Overall, while NetSuite improves efficiency, these challenges impact the overall experience.

Pros

Ease of use and everything in one place. streamlines tasks and makes accessing real-time data simple and efficient.

Cons

Limited support for issues. Long standing bugs, issues & enhancement requests are still not resolved to date. Cost of maintenance is too high.

Alternatives considered

[SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing NetSuite

Overall management decision. Promised to deliver relief from company pain points.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Multi currency and other inventory, accounting, financial reports.

Review Source

JM

Juan M.  
Operations VP  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Netsuite usage"

February 12, 2026

5.0

Great with flexibility to adapt to business needs. Needs improvement in mobile interface but it’s flexibility help the business grow

Pros

Accessibility and cloud access across all business units. Ability to restrict access and create workflows with ease

Cons

Limited access in mobile devices with a Cell phone UI. SCM feels limited to change and need constant developer involvement

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing NetSuite

Scalability and visualization modules to meet business needed

Switched from

[Othership](https://www.capterra.com/p/266602/Othership/)

Cloud access and realtime connections with external resources

Review Source

FV

Francois V.  
Controller  
Information Technology and Services  
Used the software for: Less than 6 months

### "Erg teleurstellend!"

May 4, 2026

1.0

Vanaf dag 1 ben ik ontevreden over het systeem en de wijze waarop Canada ons heeft ondersteund met de implementatie. Wellicht een leer voor andere bedrijven: laat je begeleiden door een lokale implementatie specialist die meer pragmatisch zijn ingesteld en kennis hebben van wet en regelgeving

Pros

Ik moet eerlijk bekennen dat ik op dit moment nog niet zo gek veel voordelen zie tov ons oude systeem Exact Online. Heeft wellicht te maken met het feit dat we na 4 maanden nog steeds te maken hebben met een erg traag systeem waardoor het lang duurt voordat we de standaard zaken krijgen verwerkt. Enige voordeel dat ik nu kan opnoemen is dat we op Corporate niveau alles in één systeem hebben zitten. Dat is voor nu het enige.

Cons

Heel erg traag! heeft na 4 maanden nog steeds geen idee waar dit aan ligt !!! Dit heeft al weken prioriteit maar nog steeds geen oplossing. Werkelijk onacceptabel. Het duurt alleen al 30-60 seconden voordat het systeem bijvoorbeeld een sales order of inkoopfaktuur opent. Vervolgstappen zoals het creëren van een verkoopfaktuur duren minstens zo lang. E-invoicing is een drama. Er wordt op voorhand van alles beloofd. E-invoicing was voor ons een vereiste. Na ruim 4 maanden hebben we nog steeds geen goed werkende e-invoicing oplossing. Het lijkt eerder op een trial en error oplossing. Waar ik vanuit mij oude pakket nog rechtstreeks BTW en EC Sales rapporten kon versturen naar de Belastingdienst moet ik nu weer alles handmatig gaan ingeven in de portal van de Belastingdienst.

Switched from

[EXACT](https://www.capterra.com/p/6364/EXACT-V12/)

Beslissing van Corporate aangezien we voorheen met 5 verschillende systemen werkten. Uiteindelijk is iederen overgegaan op het nieuwe systeem.

Review Source

MM

Michael M.  
Netsuite Administrator  
Architecture & Planning  
Used the software for: 2+ years

### "Netsuite administrator"

March 23, 2026

4.0

Overall, enables us to have everything in one place, providing a single source of truth across finance, inventory, and operations. This has improved visibility, streamlined processes, and allowed us to make more informed business decisions.

Pros

What I like most about is the endless possibilities for customisation. It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency.

Cons

What I like least about is that some features feel incomplete or not fully compatible with others. For example, consignment functionality does not work well when assembly items are enabled, which creates limitations in more complex inventory setups.

Review Source

JM

Jake M.  
Marketing Team Lead  
Automotive  
Used the software for: 2+ years

### "Respect for Technicality of Netsuite"

March 23, 2026

4.0

Working with has been a constant exercise in learning new things. It’s healthy and fruitful.

Pros

The absolute control I have over every aspect of my business. The questions I can ask myself, only to actually build the answers with Saved Searches and Reports is the best part. I can identify weaknesses and optimise our business further.

Cons

The technicality and rudimentary learning paths. You don’t know what you don’t know. Learning Saved Searches on a deeper level has proved to be extremely challenging.

Review Source

JC

Jamer C.  
Ingeniero en telecomunicaciones  
Industrial Automation  
Used the software for: 2+ years

### "Comentarios netsuite "

February 12, 2026

5.0

Hasta el momento satisface las necesidades de la compañía, la organización y análisis de data en tiempo real la hace una herramienta muy eficaz en los negocios

Pros

Automatización de procedimientos internos de la compañía, la cual hace optimizar tiempos y demás procesos internos

Cons

Lleva tiempo la Implementación, sesiones de post-venta y programaciones de reuniones para poder analizar el negocio y que se ajuste a la necesidad

Alternatives considered

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Reason for choosing NetSuite

Pensamos que este ERP tiene todo lo que el negocio necesita

Switched from

[Hermes](https://www.capterra.com/p/10014157/Hermes/)

Poca funcionalidad de la herramienta por el crecimiento del negocio

Review Source

Anna H.  
CFO  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Great accounting system for mid size businesses"

January 21, 2026

5.0

Very positive. has been the best accounting system I have seen across multiple industry types

Pros

Very customizable system that fits every business I've worked in. Great for accounting professionals. Very easy to use

Cons

That you need a administrator to run the system long term Additional licenses are very costly. It would be helpful if they had tiers of licenses Some companies over customize

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing NetSuite

Ease of use of over alternatives

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We outgrew quickbooks and it was breaking every month

Review Source

MT

Monica T.  
CFO  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Reseña Quimitronica"

February 12, 2026

4.0

En general es buena, sin embargo, hemos tenido que aprender de muchos errores precisamente por la falta del acompañamiento de un Partner realmente dispuesto a ayudar. Los desarrollos en IA deberían estar listos al 100% en LATAM antes de lanzar el aplicativo.

Pros

Integración de la mayoría de áreas de la compañía, lo que permite mejorar el control de los procesos.

Cons

La falta de apoyo o respaldo para contar con un Partner idóneo, calificado y dispuesto a asesorar permanentemente en la implementación del sistema

Review Source

DV

Djuliana V.  
Senior Business Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "An Essential Foundation for Scaling Business Operations"

March 31, 2026

5.0

My experience with has been largely positive, particularly regarding its reliability and "all-in-one" approach to ERP. It provides excellent value for money for growing businesses that need to consolidate payment processing, data management, and financial reporting. While it requires an investment in training, the time-saving benefits and the reduction in manual errors make it a powerful asset for any data-driven team.

Pros

offers an impressively comprehensive suite of tools that seamlessly integrates various business processes into a single source of truth. The depth of data management and the ability to customize dashboards for real-time visibility are significant advantages. It truly excels at automating complex workflows, which facilitates smoother operations as an organization scales.

Cons

The initial learning curve can be quite steep for new users due to the platform's extensive functionality. Additionally, while the system is highly customizable, implementing specific advanced configurations can sometimes be time-consuming and may require specialized technical expertise.

Review Source

MSHK

MOHAMMED SYEEDUL HASAN K.  
Sr.System Admnistrator  
Retail  
Used the software for: 2+ years

### "Nice event"

February 10, 2026

5.0

is nice solution comparing to other solution in the market. Financial repoting is amazing and warehousemanagment work flow is amazing

Pros

Process Flow work smooth, easy to use and less error prone,all the modules work smooth.the reporting system is good.

Cons

Third party vendors are bad on implementation . Customer support having restriction as premium will get all support for normal support ony critical case support is there

Switched from

[efirma GO](https://www.capterra.com/p/230678/efirma-GO/)

Not meeting our requirement and performance issue

Review Source

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