# Page 20 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is NetSuite the right Inventory Management solution for you? Explore 2041 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (2041)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 20 - Reviews of NetSuite

## Showing most helpful reviews

Showing 476-500 of 2041 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Simon B.  
Head of Finance and Accounting  
Financial Services  
Used the software for: Less than 6 months

### "Head of Finance and Accounting"

November 15, 2024

4.0

Well established team structure and hopefully can implement the project smoothly.

Pros

has varieties of the modules that could fit the financial institutions' different needs.

Cons

should have a business analyst team to put the business requirement / development into requirements and it will enhance the product feature continuously.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Cannot cater for the business requirement

Review Source

SL

Shahar L.  
Business Application Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Review on NS from an admin perspective"

August 6, 2024

4.0

Overall experience from 4 + years using NS compared to other experience of ERP systems is positive

Pros

Customable reporting, easy configurable custom fields and modifying forms for different records

Cons

From an admin perspective, customizing WF is not user friendly and is limited. Which forces us in some cases to use suite scripts to overcome issues. Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this requires using a certified 3rd part vendor which is both time consuming and costly.

Switched from

[Priority Matrix](https://www.capterra.com/p/154116/Priority-Matrix/)

Better consolidation and multi subsidiary management

Review Source

AT

Adrianna T.  
Operations  
Wine and Spirits  
Used the software for: 1-2 years

### "Netsuite Solution"

November 2, 2024

3.0

Pros

You can do the IT admin tasks yourself if your relatively tech savy. Integrates with most softwares.

Cons

Nothing yet. Its perfect for Sass. Custom reporting can be difficult to start.

Review Source

TF

Tom F.  
Customer Marketing Specialist  
Gambling & Casinos  
Used the software for: I used a free trial

### "NetSuite Review"

April 4, 2025

4.0

is a great system for budgeting.

Pros

Great functionality for budgeting and financial tracking.

Cons

Navigating the dashboard takes a while to understand.

Review Source

SK

Shadrack K.  
Frontend Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Wonderful journey with Netsuite"

August 22, 2024

5.0

has made our organization much efficient than otherwise it would be.

Pros

The flexibility provides us with every opportunity to review data in clusters, groups or standalone,also the freedom to generate reports and be 100% creative is such a huge add on.

Cons

Although I recognize it as pulling a large amount of data,there are times where it can take a substantial amount of time for certain reports to load.

Review Source

JC

Jorge C.  
IT Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "NetSuite"

August 6, 2018

3.0

if you are a distribution company or with a very simple manufacturing software it will work greate.

Pros

It is a web base ERP sotware with a lot of great features that lets you control all your company and it not as expensive as others erp softwares

Cons

the manufacturing module it is very basic, when you have a complex manufacturing software, will not manage this, thats why we just evaluate the software we could not buy it

Review Source

YB

Yatunyi B.  
Full Stack Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Netsuite....!!Great-Almost Perfect "

August 21, 2024

5.0

Overall, is very stable and capable.It nails it.

Pros

CRM and ARP are outstanding.The fact that I can access it from anywhere at anytime is mind-blowing,It makes it easy to have nearly everything we need in one place.This way we stay in this program all day and not bounce around screens.

Cons

The only thing I deslike about is the lack of training on scripting for Netsuite

Review Source

susan W.  
Nutritionist  
Translation and Localization  
Used the software for: 1-2 years

### "Frequent uploads makes it sand out"

September 6, 2024

5.0

Terrific for it's customer support. Elegant with it's video congregation and recording.

Pros

Efficiency with payroll processing on time.

Cons

Astounding with payment of outlides and congeste.

Review Source

KH

Kianna H.  
Client Provider  
Furniture  
Used the software for: 6-12 months

### "NetSuite gets it!!!!"

September 4, 2024

4.0

is great for pretty much all things. We use it as a CRM, Case management for Customer Service, Help Desk for I.T., inventory for the warehouse, and so on. It makes it easy to have nearly everything you need and use in one place. This way, we stay in this program all day and not bounce around screens.

Pros

I like how takes care of their customers. Their support has been responsive. NetSuite can do just about anything, if you can figure out how to make it happen.

Cons

They don't let us record, this is causing a very painful implementation.

Review Source

SA

Saffet A.  
Generel Manager  
Retail  
Used the software for: 6-12 months

### "Unified System"

November 18, 2024

4.0

Pros

Simplifies workflows by consolidating various business processes into one platform, reducing the need for multiple tools.

Cons

High upfront and ongoing costs, making it less ideal for small businesses or startups

Review Source

SH

Stephen H.  
COO  
Wholesale  
Used the software for: 2+ years

### "Suite Journey"

August 14, 2024

4.0

is a journey; you are learning all the time as the system is getting smarter every day. Along that journey, we have had many great Nestuite resources, and people have helped us along the way. We have been able to leverage the power of the suite and improve our business.

Pros

The flexibility of the system and the continuous improvements and new features.

Cons

I wish some of the modules were part of the core offering.

Switched from

[MACH Software](https://www.capterra.com/p/41488/MACH-Software/)

The Automation of and the ability to bring data together across the board.

Review Source

MK

Mack K.  
COO  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "The most difficult project of my Professional life"

July 22, 2024

3.0

It has been more difficult than I ever could have imagined. You fix one thing and it breaks another. In the end we wonder if the consolidation of systems was worth it. Right now my answer is it was not. There is so much I would change if I was in charge at . There really is potential for it to be good, but they would rather charge you a ton of money for some feature that is difficult to understand, and ignore your problems. The difference between the basic tier and the premium tier is 200,000 transaction lines to 2 million. So the value of 200,001 lines is the same as 2 million. That's ridiculous. They should have more tiers.

Pros

We like that we are using only one system for our accounting, fixed assets, sales, purchasing, inventory management, reporting. There are some things that are easier than they were before for us.

Cons

This will be a long list. It's very frustrating to switch to an expensive system that cannot do what we thought it would be able to do, and has unexpected challenges that we just have to live with. - Parts bin verification button, box down arrow check-mark icon thingy. It's too small to see, and too many clicks. - Not able to batch print more than 100 invoices at a time.  does not care about this but its a huge deal when we have over 2000 invoices to download at once. We can easily miss 100. - Invoices disconnect from sales orders if they are changed, leaving the sales order open again. Which leads to double billing because we are checking our open orders, trying to close them all.  - Internal invoices create a receivable. It would be so much easier if they just didn't at all.  - Credit memos are an afterthought. It's like we're the first company you've dealt with that does them.  - No negative quantities are allowed on sales orders so adding inventory back into stock requires a credit memo. - The entire parts ordering process is so difficult for our parts people. You can't easily see how many you've sold in the past, you can't see how many your location already has on order, without flipping through screens. It's a cumbersome, slow , confusing process. The amount on order shows the amount for the entire company so it's totally useless. Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And since our developers cant fix it, and were on the basic service level tier, were basically told too bad, by an automated email from Oracle. It's so frustrating. - We can't add more invoice info to customer statements. Info like unit numbers. The statement function in the system is essentially useless to us. - Grey font on a white background in a small size that you cannot change. It's like Oracle said "let's make this as hard as possible for people with bad eyesight". - Some lists that have lots of items we can select ALL, but others, you can only select one range at a time either 1 to 25 or 1 to 100. No rhyme or reason to it. - The entire Item Receipt and Item Fulfillment process makes everything slow, and creates 3x more transaction lines. They are redundant. If we had known that every transaction line would appear on three different transactions every time, we would have known we were on the premium tier which would have cost more money and we wouldn't have chosen NetSuite. The basic level includes 200,000 transaction lines. So now we are over that number. This was dishonest from the sales process from the start. Now we are forced to pay an exorbitant amount to move up to the next tier. They held our system hostage for ransom. - They don't give your developers free accounts! For us that meant we didn't have enough accounts for all our employees. There's lots more but I think you get the point.

Review Source

AT

Andrew T.  
Chief Director Executive of Internal Communcations with External Presidential Chief Directors  
Broadcast Media  
Used the software for: 6-12 months

### "Easy choice"

November 6, 2024

4.0

Pros

This is very intuitive and user friendly

Cons

The color scheme is not my favorite. i would prefer calmer

Review Source

BG

Brady G.  
Lead Mechanical Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Powerful CRM and ERP software"

August 31, 2024

3.0

Overall, it has taken me some time to get up to speed with , but it is a very powerful platform that can accomplish pretty much everything I need it to.

Pros

Extremely powerful platform, with almost every feature you could need from a CRM/ERP platform.

Cons

Steep learning curve, and the user interface is not the nicest or most intuitive.

Review Source

SS

Shoma S.  
Functional consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Netsuite is best ERP for S&M market"

August 10, 2024

5.0

It’s wonderful ; it has all the gatekeeping ; SOD a very robust system .

Pros

It’s very user friendly and is scalable with the way business can grow . It can speak with any system n has a lot of plug in capabilities.

Cons

You can customize anything and sometimes that can be put in limitations from maintaince n support

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

It was very difficult system n not scalable

Review Source

SE

Sherri E.  
AR Specialist  
Insurance  
Used the software for: 2+ years

### "Get NetSuite"

September 10, 2024

5.0

The ability to see the original billing of an invoice and any adjustments and or payments plus notes on one screen saves time.

Pros

I loved the ease of use. This is one of the simplest software I've had to train staff to use.

Cons

I have no complaints about .None at all.

Review Source

OK

Omri K.  
VP of Bus Dev  
Wholesale  
Used the software for: 2+ years

### "NetSuite Review"

August 25, 2024

5.0

Very good, liked the use and reporting options

Pros

Functionality and ease of use, great integration options

Cons

cost of implementation and support, on-going is difficult to manage, need an IT expert

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

More features and integration and reporting options

Review Source

KF

Kat F.  
Admin  
Higher Education  
Used the software for: Less than 6 months

### "NetSuite at a Glance: Strengths and Weaknesses"

May 23, 2025

4.0

Pros

combines accounting, CRM, inventory, e-commerce, and more in one unified platform, Robust dashboards and analytics for better decision-making

Cons

Non-intuitive interface and complex navigation may require significant user training. Expensive licensing, setup, and customization fees

Review Source

JB

Jeffrey B.  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "When I was using net suite "

December 1, 2024

4.0

Pretty simple like I said a little tricky but when u get to know it it's good

Pros

Good thing about this product is has everything laid out for you

Cons

Was a little tricky to use but once you get to know it

Review Source

VR

Verified Reviewer  
Oracle Netsuite ERP System Administrator  
Oil & Energy  
Used the software for: 6-12 months

### "Netsuite Review from IGPES ERP Admin"

July 17, 2024

5.0

My overall experience with so far has been quite interesting as I feel the need to know more about the application. There are functions on the platform that make a lot of the operational workload easier especially when it comes to reports. The application is dynamic and overall great to use for business operations.

Pros

1\. offers a wide range of modules covering financial management, CRM, e-commerce, inventory, and supply chain management. 2. Suitable for businesses of all sizes, from small startups to large enterprises. 3. It is cloud-based. 4. It is customizable and Flexible 5. Provides real-time visibility into business performance with robust reporting and analytics tools. 6. Supports multi-currency, multi-language, and multi-subsidiary operations, making it ideal for global businesses. 7. Regular updates and new features are automatically deployed, ensuring the system stays current with the latest technology and best practices.

Cons

1\. It can be expensive, especially for small businesses or startups, due to subscription fees, customization costs, and user licenses. 2. Requires a learning curve and may necessitate ongoing training and support. 3. Implementation can be time-consuming and complex, requiring careful planning and resources. 4. Occasional slowdowns or downtime may impact business operations

Switched from

[Sage X3 & 300 eCommerce Integration](https://www.capterra.com/p/148347/Symphony/)

1\. There was a lot of downtime. 2. The restrictions to a variety of functions are too much. 3. There were some inadequacies in the reports.

Review Source

VR

Verified Reviewer  
VP Information Systems  
Media Production  
Used the software for: 1-2 years

### "From an IT perspective"

July 31, 2024

4.0

The overall experience with is great. Customization is possible with no efforts. We are able to support almost all the Finance and Supply chain processes

Pros

360 view on objects => From a customer, link to sales orders ; from a sales order, link to Purchase order; ...

Cons

Sometimes, pages take time to load. Even more on Sandbox

Review Source

AM

Aram M.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Inventory tracking made easy"

September 24, 2024

4.0

Overall experience has been good and manageable.

Pros

This has helped our business track our inventory so well.

Cons

Initial set up took some time but it worked out.

Review Source

PR

Pierre R.  
Sales representative  
Consumer Goods  
Used the software for: 6-12 months

### "Netsuite quick feedback "

September 26, 2024

4.0

Pros

Ability to customize dashboard to focus on relevant information

Cons

Dont have any complaints, pretty straightforward

Review Source

KR

Kelly R.  
Controller  
Semiconductors  
Used the software for: 2+ years

### "Netsuite Product Review"

August 9, 2024

5.0

very good. I have used for more than 12 years.

Pros

Easy to use. Implementation was not too bad.

Cons

Elimination in consolidation is still very manual process. I don't think NS is doing the Elimination entry correctly based on Accounting's rules.

Review Source

AP

Aakash P.  
Accessibility Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Powerful and reliable"

August 20, 2024

4.0

Pros

Once you have used it for a while, it's extremely easy to use and navigate. The platform can be used for a wide range of purposes and works well when needed with little to none downtime.

Cons

It can be a little bit overwhelming as a new user especially if you need to customise the fields a lot to suit your business needs. The appearance isn't the best either as it looks a bit dated.

Review Source

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