# Page 22 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is NetSuite the right CRM solution for you? Explore 2035 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135757/NetSuite/reviews --- NetSuite 4.2 (2035) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 22 - Reviews of NetSuite ## Showing most helpful reviews Showing 526-550 of 2036 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ME Mohamed E. I T Director Wholesale Used the software for: 1-2 years ### "IT Director " June 28, 2024 5.0 its was a roller coaster ride, throughout the implementation at Netsuite side and our company side , facing lots of user resistance but at the end I am sure I did the right decision choosing Netsuite as ERP system for our company and automating many things to free up the end user mind to deal with more complex issues and able to monitor the flow much more efficient. I am happy to see the end results exactly as I was expecting i learned a lot though the process from all faces and modules , it was great experience overall., Pros Clean interface and easy to create save searches Etc.. Cons still not well used for huge order volume Switched from [Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/) it was about time to move to the cloud and we did it the right way Review Source Via Laine L. Associate Information Technology and Services Used the software for: 1-2 years ### "best for accounting related needs!" June 15, 2024 4.0 I can clearly say that it can help employees and companies when it comes on accounting related works. this software is powerful and easy to use. Pros I like that it has basic features that really helps me on reports, billing, invoicing, customer support and more. You can also customize everthing so it is worth it. Cons It has a higher cost compared to others. when it comes on using this software, it needs a fast internet connection for you to be able to use it smoothly. also, better add more features for better usage. Review Source JR Jennifer R. Billing dept Financial Services Used the software for: 2+ years ### "Net suite not so sweet " June 21, 2024 3.0 It was neither great or horrible . It did what it was supposed to . Pros It’s easy for accounting to see the total amount of project Cons It doesn’t always update with sales force . Some met not have correct amount owed in sale force Review Source JN John N. Ecommerce and IT management Retail Used the software for: 2+ years ### "Netsuite for Ecommerce" June 7, 2024 5.0 Would highly recommend, is a learning curve like any new system. definitely worth while moving too if your looking for progressive expansion Pros Full customization to handle drop ship and on hand stock, Security systems in place. workflows to enable automation to be setup. integrations with other platforms such as Yooz Cons scripting knowledge is required one you get past basic customization, which if your unsure can be costly. Alternatives considered [Swan Retail System](https://www.capterra.com/p/265931/Swan-Retail-System/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing NetSuite Customization and all in one package with an abundance of support options, which would facilitate cost saving and growth with the business. Switched from [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Growth of the business and to allow for an all in one with website control package. Review Source Response from Oracle June 10, 2024 Thanks for taking the time to leave a review, John! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite Dana M. VP, Services Logistics and Supply Chain Used the software for: Less than 6 months ### "Great start" July 16, 2024 5.0 We were well served by using NetSuite's inhouse professional services team for the implementation and are pleased with our decision thus far. Pros Much more granular P&L reporting than we had in the past, along with bespoke B2B customer invoicing capabilities. Cons Multi-month implementation went well but was certainly a lot of work. Review Source hW hasini W. Software Engineer Computer Software Used the software for: Less than 6 months ### "Reliable choice" July 21, 2024 4.0 As a software engineer, I feel NetSuite as a versatile cloud-based ERP platform. Overall, NetSuite is a reliable choice for managing various business processes. Pros It’s cloud-based, so no headaches about servers or infrastructure. We can customize it to based on our needs. The Suite Cloud customization options provide flexibility, and the built-in reporting tools simplify data analysis. Cons The lack of a free trial and the need for a consultation for pricing details are the drawbacks I see. Review Source BZ Brayden Z. business owner Accounting Used the software for: I used a free trial ### "NetSuite review" September 30, 2024 5.0 Pros advantages of accessibility from anywhere with an internet connection, automatic updates, and reduced need for on-site IT infrastructure. Cons can be expensive, especially for small businesses or startups. Review Source SK Sascha K. Brandschutz Construction Used the software for: I used a free trial ### "Ist zu empfehlen " October 9, 2024 5.0 Tolle Idee kann man echt gut gebrauchen Pros Eigentlich sehr praktisch sehr umgänglich Cons Ab und zu hat habe ich damit Probleme aber es hält sich in Grenzen Review Source DK Djakalia K. manager Logistics and Supply Chain Used the software for: I used a free trial ### "supply chaine management " June 21, 2024 4.0 just trial required and nomach experiance on that Pros i need this sofware for easy use and qualities control and data safety saving Cons data safety condition to protect copanies business properties Reason for choosing NetSuite for data saving safety condition to protect my copanies profiles Review Source RD Rasika D. Teacher E-Learning Used the software for: 1-2 years ### "AS user teach for E commerce campaign" July 27, 2024 4.0 Pros Automate Financial Process, Improve Financial operations. Cons Subscription pricing can change over time. Review Source VR Verified Reviewer Customer service representative Telecommunications Used the software for: 2+ years ### "NetSuite worth the price" June 10, 2024 5.0 It was a great experience, and I want to share it with my friends so that they also love it. When it comes to the price, there’s a lot of freebies and free trials so that you can try them without paying anything at first. Can guarantee you you love this app as well. Pros What I liked the most about net suite app is it is only one system. It is very safe and effective for us employees and it is easy to use Specially, for us as customer service representative. I also love about this app Is that guaranteed security over our data. I can really trust and it is worth the price. You can also try this application so that you know how effective it is. Cons I Don’t have anything I dislike about netsuites. It is working very fine to me. I just wanted to explore more about this app. You can also upgrade the app. I am hoping for more features. Review Source Wes P. Principal Software Engineer Computer Software Used the software for: 2+ years ### "NetSuite is great for Worker Task Scheduling" May 31, 2024 4.0 NetSuite was the easiest ERP Software to learn and use. Pros It is highly intuitive, easy to learn how to accomplish your objectives in minimal time. Cons It is expensive, pricing and packaging should be more flexible so as not having to pay for functions you don't require. Switched from [SAP Enterprise Asset Management](https://www.capterra.com/p/10010817/SAP-Enterprise-Asset-Management/) We made the switch because it was required after a corporate merger; so as to have common ERP Software thru-out the company. Review Source Response from Oracle June 11, 2024 Thanks for taking the time to leave a review, Wes! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite dD dalton D. Controller Food Production Used the software for: 1-2 years ### "Best ERP and accounting all in one" May 30, 2024 5.0 i am very pleased with netsuite and the ease of use and the ease of learning the system Pros everything is all in one with netsuite there is no having to go to a different software . Cons there is only one con and that is the automatic bank feed setup was not ideal for smaller banks Review Source Response from Oracle June 11, 2024 Thanks for taking the time to leave a review, Dalton! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite EH Eddy H. IT support Engineer Automotive Used the software for: 1-2 years ### "usefull but outdated" June 24, 2024 4.0 Pros It has a ton on functions and it is usefull fro PO, invoices and more, we use it on a dayli basis to keep tabs on our inventory and PO of what we are going to distribute Cons It feels dated, and not so user friendly based on everything that i has to offer, some processed feel cumbersome and may need a review Review Source VV Vicky V. Student Education Management Used the software for: 6-12 months ### "First choice for my business management" June 28, 2024 4.0 It offers powerful tools for managing various aspects of a business, but its complexity and cost may be challenging for smaller organizations or those with limited technical expertise. Pros Its comprehensive ERP capabilities and cloud-based integration streamline business operations and provide real-time insights, enhancing overall efficiency. Cons The platform can be complex to implement and navigate, with a learning curve and potentially high costs for customization and support. Review Source VR Verified Reviewer CMO Financial Services Used the software for: 2+ years ### "Best in class... can be complex, though" June 20, 2024 5.0 Pros Ability to create user profiles with different rights Cons It can be overly complicated at times, and navigating through sections is not easy. The search functionality needs improvement. Review Source AI Alvina I. Rko Accounting Used the software for: 1-2 years ### "Time Management" June 24, 2024 5.0 I really Love this app. Keep it work and awesome Pros This application is very excellent I can manage my business easy Cons As of now I dont have any objection on this application Review Source EGR Emma Grace R. Senior Accounting Manager Accounting Used the software for: 1-2 years ### "Review on Oracle Netsuite" April 17, 2024 5.0 For me did had a very good experience, it is very easy to use and almost complete package when it comes to accounting/reporting purposes. Pros Netsuite is very user friendly, it has lots of functionalities that are very helpful in accounting and financial reporting.Anything can be done automatically,meaning lessens you manual works. Cons For me nothing major. It is just that sometimes there are controls that will avoid you to proceed woth such transaction. Review Source Response from Oracle April 29, 2024 Thanks for taking the time to leave a review, Emma Grace! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite MC Michael C. Distribution & Supply Chain Manager Retail Used the software for: 1-2 years ### "Start-up to growth business" July 14, 2023 5.0 TIme now saved in running reports to make better and improved decisions. With our previous system we had reached the limit of its capabilites but with NetSuite we know there is plenty more features and functions that we are not currently utilising, for us to take advantage of as our business continues to grow. Pros THe amount of time I now save executing reports. My previous system I used to spend 80% of my time creating data sets and only 20% utilising, now this is the other way around. Cons We are a small business and it took a lot of our resource to implement. The partner we were paired with to do the initial implementation had little to no experience working with a business similar to ours which was challenging at times. We ended up hiring in a specialist project manager with NetSuite experience to support our integration which I would recommend. Alternatives considered [Easy EFT](https://www.capterra.com/p/232829/Easy-EFT/) Reason for choosing NetSuite Cost was too high for the product and the implementation Switched from [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/) System had reached its limit for us Review Source Response from Oracle July 17, 2023 Thanks for taking the time to leave a review, Michael! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite YM Yackzel M. Accounting Support Financial Services Used the software for: Less than 6 months ### "Getting to know NetSuite " June 12, 2024 4.0 I am still getting to know NetSuite since we have not gone live. Pros It's user capability able to see everything from dashboard. Cons Onboarding has been a difficult process that has been all on us. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Growing Company and QuickBooks is for smaller company. Review Source VR Verified Reviewer President Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Transitioning to NetSuite as the business grows." April 25, 2024 4.0 Pros NetSuite offers true MRP for the Manufactuirng company that has outgrown spreadsheets or other informal processes. With the added integration of CRM, Projects, etc. it is possible to migrate several systems into one integrated solution. Cons Migrating from another financial system is difficult and tedious. Garbage in - garbage out so it must be done well. If you are just starting a new business, it might be worth thinking of the future and implementing something like NetSuite from the start rather than starting with something simpler and then migrating. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We needed true MRP and inventory control. Review Source Response from Oracle April 29, 2024 Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite JS Joshua S. Director of Information Systems Wholesale Used the software for: 2+ years ### "NetSuite - The Swiss Army Knife of Business Systems. " October 13, 2023 5.0 I love using NetSuite, this is my second time in a full cooperate environment to manage NetSuite full time. NetSuite has allowed me to combine my app/web development skills and IT Skills and make a guy who without a college degree, move the ladder to become a Director of Information Systems. This is a great way to get your company on trac. It is not a fix all and end all be all, but the truth is, that if it is functioning, and if you let it do what it does, and you put in your effort, this will allow you to get control of in incontrollable. Pros I love the visibility and functionality. I love how it is not set in stone. While there are functions that are locked and scripts and such, they are all able to be customized without having Oracle Engineers involved. But that said, if it does involve their engineers, it will still most likely be customizable. I am able to mirror the system that my company was previously using to NetSuite. This is great to get users who have been using a system for 30 years to get into this system with ease. Cons The only thing I dislike, is that there are a few things that are set in stone. Those require to get the engineers involved, but even then, it is not a deal breakers. Reason for choosing NetSuite N/A - the company did not consider any other options but additionally, I was not part of the decision team. Review Source Response from Oracle December 6, 2023 Thanks for taking the time to leave a review, Joshua! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite Audrey H. System Administrator Information Technology and Services Used the software for: 1-2 years ### "Superior long-term planning and control tool" July 21, 2023 4.0 With NetSuite, all of your information is in one place, making it easy to look for a new job. NetSuite will notify all employees of new business demands on a regular basis. Supplier-worker communication will be boosted by NetSuite, leading to fewer disruptions in the supply chain. Pros With NetSuite, we are able to effectively manage both day-to-day operations and the planning of project resources. It's easy to pick up and use, flexible enough to work in any circumstance, and facilitates precise, real-time communication amongst team members. Cons After some practice, using NetSuite is straightforward. Once you're familiar with how everything in NetSuite fits together, it's a breeze to use. However, it occasionally requires technical assistance, which might disrupt your operations, just like other Oracle systems. Truth be said, I quickly become weary of the current interface's barebones simplicity. Switched from [Sage Intacct](https://www.capterra.com/p/76/Intacct/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) NetSuite allows you to monitor your project's development and make informed decisions based on that information. NetSuite helped us save both time and money. Our use of NetSuite as an enterprise resource planning tool resulted in significant cost savings. Review Source Response from Oracle July 25, 2023 Thanks for taking the time to leave a review, Audrey! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite LP Liz P. Owner Retail Used the software for: 2+ years ### "NetSuite seems to want my business to fail rather than succeed" May 1, 2024 2.0 The decision to move to NetSuite was difficult. It was extremely expensive for our small company (4 of us at the time), but the features were robust and we felt like it could grow with us. We were talked into additional features at added costs (Premium Support and ACS) that we have regretted purchasing (they were unable to delivery anywhere close the value promised, mostly because of bureaucratic processes that only served to waste our time). NetSuite does not care at all that we are unhappy customers. I like to think of our service providers as being part of my team -- they will help me succeed and in turn that will help them succeed. NetSuite does not care at all about whether we are successful, and instead seems only to want to squeeze every last penny out of us. At this point we have spent so much time and money on NetSuite that we are reluctant to move our business. We keep hoping that our investment will one day pay off, but are usually left cursing NetSuite rather than praising it. Pros NetSuite has a lot of capabilities. I am confident that if we invested enough in the system, it could handle all of our needs. Cons NetSuite is clunky and not user friendly. It is not designed for small business, where each employee wears multiple hats. We are 7 people, and most employees have to switch between roles daily to accomplish their goals. When we reach out to NetSuite for help or suggestions, they do not treat the relationship as a service provider who wants us to grow and be successful. Instead, they try to squeeze every dollar out of us. They consistently under-deliver on time-sensitive outcomes, and try to sell us upgrades we don't need and can't afford. Our account manager is delightful, but has no authority to help us in any capacity. Every B2B transaction is extremely difficult (including us paying NetSuite). When we try to lean in on NetSuite services, we find they are unable to deliver what was promised, and are unwilling to negotiate or apologize for their own shortcomings and mistakes. Reason for choosing NetSuite We switched to NetSuite from Trade Gecko, an Inventory Management system. We wanted to add a CRM component. Review Source Response from Oracle June 11, 2024 Thank you for taking the time to leave a review, Liz. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. Michelle Lyn E. Virtual Assistant and Social Media Manager Food & Beverages Used the software for: 6-12 months ### "Netsuit for K's" April 24, 2024 5.0 So far, everything is going well. Of course except for the signal issues and database access I mentioned above. But overall, my use of the netsuite app really helps us to efficiently communicate with potential customers with ease. And makes us sure everything is logged and well documented Pros I like that we are able to communicate to our current and potential clients, as well as to our suppliers without hassle. All info, templates and previous conversations are in one placem If another person is going to attend to their concerns, no need for lots of instructions, just need to go through netsuite and everything is there. It also has lots of features that I didn't expect. Especially the trend and reporting analysis, it helps us see how many customers we are serving so we can better manage them. We can also get back to the last task the previous user has worked on. If any problem occurs, rhe customer service is ready to help and is very accommodating. Cons I just love the app. Only that i sometimes have poor signal when I'm at an remote area. The problem is that the database cannot be uploaded when theres no signal. So if I needed to go through my tasks or call a customer, I need to go to a place where the signal is good so i can do that. Review Source Response from Oracle April 29, 2024 Thanks for taking the time to leave a review, Michelle! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.