# Page 28 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

---

NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 1st, 2026

# Page 28 - Reviews of NetSuite

## Showing most helpful reviews

Showing 676-700 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JW

Jennifer W.  
Key Transition Manager  
Hospitality  
Used the software for: 2+ years

### "Jennifer Wheatley"

November 16, 2023

5.0

Pros

It is design to run the biggest of companies. It also have a lot of functionality to be catered to once companies needs.

Cons

As a growing company, it can be sometimes difficult to move Netsuite in the direction that we need to fit our ever changing company.

Review Source

Response from Oracle

December 7, 2023

Thanks for taking the time to leave a review, Jennifer! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Yosue V.  
Diseñador Web  
Program Development  
Used the software for: 6-12 months

### "Muchas caracteristicas pero muy lento"

October 18, 2023

3.0

Un ERP Muy completo y con una infinidad de módulos para operar en una empresa en todos sus departamentos, ofrece soluciones muy profesionales

Pros

Ofrece una amplia gama de funciones: Netsuite incluye gestión contable que use mucho en una empresa hace unos años, nóminas, gestión de proveedores, gestión de bodegas, gestión de inventario, gestión de ventas, soporte al cliente y muchas otras características más quen realidad casi no ocupe

Cons

La verdad es que es un ERP excelente, pero como operábamos NetSuite en Chile, este no iba muy rápido, a ratos se caía y nos generaba uno que otro dolor de cabeza. Pero en general es muy buen ERP

Review Source

Response from Oracle

December 6, 2023

Thanks for taking the time to leave a review, Yosue. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.

HJ

Hedaia J.  
Planning Manager  
Construction  
Used the software for: 2+ years

### "Ensure that project resource planning is completed according to required needs"

February 4, 2022

5.0

let's NetSuite saved us a lot of time and procedures, and the reports it provides us are reliable results, allowing us to own the truth about the actual state of the project. Using NetSuite as our ERP allowed us to automate many procedures and save time and money.

Pros

In order to ensure that everyday chores and project resource planning are completed to the required standards, we use NetSuite. In addition to being easy to use and customizable, it allows teams to work together more effectively and efficiently. It's great that it's compatible with so many of our other products and makes it simple to import and export data. Using NetSuite's sorting and filtering features, you can quickly locate the data you require, regardless of its size or complexity. In order to keep track of our orders and invoices, we use this sturdy system that can be handled remotely according to our requirements.

Cons

Nothing about NetSuite is difficult or frustrating to use. It only requires a small amount of practice.

Review Source

KL

Kathie L.  
Senior Accountant  
Wholesale  
Used the software for: 2+ years

### "NetSuite "

July 10, 2023

5.0

Great product.

Pros

The ease in using for the accounting department.Love that it is cloud based and can access anywhere.

Cons

Reports are a little complicated even with instructions.

Review Source

Response from Oracle

July 12, 2023

Thanks for taking the time to leave a review, Kathie! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Becky F.  
Software Developer  
Hospital & Health Care  
Used the software for: 2+ years

### "NetSuite automated many operations to save time"

February 14, 2023

4.0

Our company's inventory management and warehouse allocations have previously been quite manual; however, with the implementation of NetSuite, these processes will be greatly automated, allowing for much more rapid inventory management.

Pros

By consolidating your accounting in NetSuite, you can speed up your closure procedures and create reports with less effort. It's also the ideal choice for integrating with other SaaS products for niche financial needs.

Cons

Some more recent modules are "incomplete," meaning they lack necessary but minor features. In some cases, these problems may have been avoided with the aid of reverse process flow diagrams.

Switched from

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)

Possibility of gathering required information from end users. This feature allows non-Administrators to gain access to the system through the help of Administrators. Highly adaptable to fit a wide variety of company requirements. Time spent online is consistently above 90%

Review Source

Response from Oracle

February 16, 2023

Thanks for taking the time to leave a review, Becky! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MV

Max V.  
Bureau du suivi et du contrôle  
Government Administration  
Used the software for: 6-12 months

### "Net suite avis"

September 23, 2023

4.0

Pros

La facilité avec laquelle la gestion de la commande des clients est fait et impressionnante le suivi hier fantastique

Cons

Nous avons eu du mal à retrouver l'utilisation et certaines fonctionnalités

Review Source

Response from Oracle

October 4, 2023

Thanks for taking the time to leave a review, Max! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AA

Adeoye A.  
CFO  
Government Administration  
Used the software for: 2+ years

### "Great Cloud Based System"

August 29, 2019

5.0

It just made everything faster and more efficient. Purchase Orders, Invoices, reports could all be done electronically and without much effort. There was a system log to hold people accountable. Anything late, altered, changed, etc could be seen and noted(date, person, and time down to the second). Departments no longer had to wait for a meeting to know their budgets. They could log in and see the numbers in real time. The customer service team always responded fast and helped me with the problems I had. We could also store invoices and check copies onto their secured server. So basically this helped the office become more efficient while going green.

Pros

That it is cloud based. This helped me solve a lot of problems when I was not physically in my office. If I was sick, on vacation, or away from the office at night I could still answer questions. I didn't need to drive in and log into the software that was on the company server.

Cons

There is a lot to the system. While it can most likely do everything you need it to, there is also a learning curb that comes with it. Some of it can be self taught, while others can be covered via a youtube video. For other issues you need help on you would need to contact the customer service team. So basically the thing I liked least was that there is so much that sometimes it is hard to find what you need.

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

Reason for choosing NetSuite

In Netsuite's pitch they just had more to offer. They met with us in person, showed us the product, and just made a better connection.

Review Source

AO

Ahmad O.  
Project Manager  
Construction  
Used the software for: 2+ years

### "NetSuite Project Management"

May 24, 2023

5.0

We have been using NetSuite for more than two years in our company, it was a great experience this tool is helping us with every tiny detail in our projects.

Pros

NetSuite provides a great suite of tools and capabilities to handle all aspects of project management. It covers project planning, resource management, task management, time tracking, expense tracking, and project financials, allowing for end-to-end project management within a single platform. NetSuite offers real-time visibility of project progress that will help project managers to monitor every tiny detail in their projects and this will help them take great decisions.

Cons

I hate the mobile application, it is very complicated and doesn't have a beautiful user interface. Also, NetSuite, in general, is hard to use at first point and is somehow expensive when compared to other ERP systems.

Review Source

Response from Oracle

May 26, 2023

Thanks for taking the time to leave a review, Ahmad! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MN

Mecia N.  
Accounting Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "I enjoy working in NetSuite"

February 16, 2024

5.0

Pros

The system is customizable, yet the majority of the NFP products meets our needs without further customization.

Cons

Our system doesn't allow us to enter an invoice date that is different than the posting period. We needed to create a custom field so that we can record when the bill should post and when the expense was incurred.

Review Source

EL

Eric L.  
Director Of Sales  
Wholesale  
Used the software for: 2+ years

### "A future proof platform for your business"

July 12, 2019

5.0

It’s hands down the best platform on the market for distributors. With Amazon’s impact on B2B eCommerce distributors are looking for new eCommerce avenues and NetSuite seamlessly provides this as a part of the solution.

Pros

Throughout my career I have worked with a lot of enterprise software platforms. The thing I like most about NetSuite is the ease of administration/maintenance and flexibility. It is an ERP, CRM, eCommerce and Business process development platform in one. Users are hard-pressed to find a business case they can’t be custom developed a NetSuite with ease well writing through future software upgrades without headaches. This is extremely rare in enterprise software platforms. NetSuite is a future-proof platform for your business, you can’t outgrow it, you won’t have to worry about upgrades ever again, not to mention you will only have one system to run your entire business. You can’t find that any where else!

Cons

The user interface has been somewhat outdated, but this is common in enterprise software and NetSuite is making huge strides to improve the GUI. Also the ability to slice and dice data on dashboards is a welcome feature coming in the next few releases.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing NetSuite

The roadmap and enhanced distribution flexibility plus eCommerce

Switched from

[Epicor Prophet 21](https://www.capterra.com/p/10022775/Epicor-Prophet-21/)

Everything in one system + eCommerce

Review Source

VR

Verified Reviewer  
Director, Business & Operations  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Good product with large learning curve"

August 1, 2022

3.0

So far, I feel like my experience with NetSuite is 50/50. Sometimes things go well, but seemingly simple things may not work properly. Usually due to a customizable setting that you were unaware of or was not mentioned during onboarding. The quality of customer support depends on who you get.

Pros

I like having our financial information all in one system.

Cons

We originally went with Netsuite to bring in our CRM as well; however, as we got deeper into the onboarding process, it became apparent that it was unable to run the reports we needed as a nonprofit. Also, the system is very customizable, which is a blessing and a curse. It contributes to what is already a rather large learning curve.

Review Source

Response from Oracle

August 3, 2022

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

LJ

Lusi J.  
Accounting Manager  
Biotechnology  
Used the software for: 2+ years

### "Great ERP System"

April 10, 2024

5.0

Pros

Allows for detailed data entry for accurate finanical reporting

Cons

Limitations to report custimzations and formulas

Review Source

Response from Oracle

April 25, 2024

Thanks for taking the time to leave a review, Lusi! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

WR

Will R.  
Director of IT  
Retail  
Used the software for: 2+ years

### "complete ERP product for inventory, financials, and sales"

September 9, 2021

5.0

Overall the experience has been very positive. Our business is growing very quickly and NetSuite has allowed us to manage that growth and has scaled accordingly. We are in our second 5 year term with NetSuite as our ERP software provider.

Pros

I like how customizable NetSuite is. It's not great at any one thing, but really good a bunch of stuff. Whatever you need to tailor to your needs is possible.

Cons

The timeline for implementation. Supposedly they've improved on getting new customers live in a quicker fashion, but for my organization it took over 2 years.

Alternatives considered

[STORIS](https://www.capterra.com/p/33371/STORIS-Furniture-Software/)

Reason for choosing NetSuite

pricing, customization, and future-proof.

Switched from

[Tylernet](https://www.capterra.com/p/130283/TylerNet-POS-Software/)

outdated, not scalable, not customizable.

Review Source

JB

Jonathan B.  
Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Time consuming and incorrect data"

December 6, 2022

3.0

Pros

This is our initial software (since 1998) - I am in sales and account management - I do not use the reporting - I have to research billing, invoicing and accounts payable - too many keyboard clicks to get to correct field

Cons

too many keyboard clicks to get to correct field, much of the infommation is not downloaded from salesforce to netsuite, inconsistant billing, payment arrangements will not pick up all accounts, reporting for commission will not pick up transaction from the "Parent Account" So time consuming to review commissions - typically I will have 35 accounts per month that were not picked up by netsuite

Review Source

Response from Oracle

December 7, 2022

Thank you for taking the time to leave a review, Jonathan. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

Balayo S.  
CLIENTSIDE IT SUPPORT  
Internet  
Used the software for: 6-12 months

### "NetSuite, Best CRM Software There is."

March 18, 2024

4.0

The experince is worthwhile as it eases monitoring of the business much easily.

Pros

Gives Real-time, overall view and management of the business's clients.

Cons

Its quite costly especially for the average small-medium enterprise.

Review Source

Response from Oracle

April 9, 2024

Thanks for taking the time to leave a review, Balayo! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

BA

Brandi A.  
Owner  
Cosmetics  
Used the software for: 6-12 months

### "NetSuite"

July 22, 2023

5.0

Pros

NetSuite is flexible and easy to use, as well as packed full of comprehensive features.

Cons

I can't think of anything that I didn't like about NetSuite. They are very user-friendly and add exactly what you need to run a smooth business.

Switched from

[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)

Because of the wealth of features NetSuite added to the table.

Review Source

Response from Oracle

July 28, 2023

Thanks for taking the time to leave a review, Brandi! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

IA

Isam A.  
CFO  
Construction  
Used the software for: 2+ years

### "A powerful ERP system for accounting"

May 27, 2023

5.0

In our company we have been using NetSuite for more than 2 years, and as a CFO, this software made our life easier, you can monitor everything, approve or reject any transaction, and control budgets easily without any effort.

Pros

Oracle NetSuite is a powerful ERP system for accounting it offers a wide range of features that help any company to automate financial transactions. It is easy to use and has a beautiful interface that new users can deal with. Also, NetSuite is fully customized, so you can edit and customize it to fulfill your needs. I like the reporting features that allows us to view any financial detail instantly.

Cons

I don't dislike anything about Oracle NetSuite it is a great software for accounting. I prefer this software even if is expensive, it is worth it.

Review Source

Response from Oracle

June 1, 2023

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

JK

Jay K.  
president  
Wholesale  
Used the software for: 6-12 months

### "lack of accountability is egregious"

September 20, 2022

1.0

we run a very simple business and it's shocking how bad the basic functionality in NetSuite is to support us

Pros

it promises to do everything they have great salespeople and a great presentation

Cons

but it actually doesn't do anything very well. I've had an extremely disappointing experience centered around their complete lack of experience or accountability for a new company coming on board. the on boarding people were a joke and didn't even know the software. 3 months of escalation requests and I've had to contact everyone including corporate EVP's and still no resolution. basic core functionality of NetSuite does not function.

Reason for choosing NetSuite

Price

Review Source

Response from Oracle

November 3, 2022

Thank you for taking the time to leave a review, Jay. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

Joy G.  
Purchasing & Inventory  
Apparel & Fashion  
Used the software for: 2+ years

### "Powerful program with quirks"

September 13, 2019

4.0

Before NetSuite, we were split between separate programs, NetSuite allowed us to do all business in one program - customer service, order processing, inventory, purchasing, shipping, accounting. It is able to integrate with many other programs, allowing for (mostly) seamless order sync'ing and live inventory levels. Essential with a company selling wholesale, retail and a direct to consumer website.

Pros

\- great reporting and searching tools - combines all company needs - customer records, transactions, accounting, inventory - easy to integrate with most major programs - highly customize-able - easy to assign "roles" to employees to only access what they need in their positions - mostly easy to use and informative help section

Cons

\- searching and reporting can be tricky with label names differing - expensive to start, maintain and update - quirks that shouldn't be an issue - like applying credit memos to sales orders

Switched from

[Fishbowl](https://www.capterra.com/p/120568/Fishbowl/)

We had to use Fishbowl with Quickbooks, and this integrated all of our business needs into one program. Much more efficient, easier to use and allows for easier reporting.

Review Source

AF

Abdallah F.  
Pharmacist  
Pharmaceuticals  
Used the software for: I used a free trial

### "Very very good"

February 26, 2024

4.0

Pros

Flexibility, realistic expectations Honestly

Cons

There is no problem with the application

Review Source

Steve M.  
VP of Product and Cust. Satis.  
Consumer Electronics  
Used the software for: 1-2 years

### "Enterprise software is so expensive, you'll choose NetSuite out of desepartion"

December 24, 2023

3.0

Pros

NetSuite is the standard for companies when they get over about 100 employees or $100m in revenue. You can't afford a "real" enterprise system, but you've far outgrown something like Quickbooks. It is a good value for what it does, but it's really neglected in terms of UI, modern integrations, and basically anything Web 2.0.

Cons

The user interface is basically frozen in time from 2008. It's just terrible. You can't even believe this is being sold as a modern web app. We just migrated within the last 2 years, so it's not like we're on some legacy instance. And when there is a modern option, like an Android app for expense tracking, it's got such horrid reviews that I won't install it on my poor phone. No way. I'm sure the system keeps our accounts accurate, but from a user's point of view, it's super sad to see how old and ugly this product us.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

We had far outgrown Quickbooks and needed some "real" accounting software.

Review Source

SQR

Scott Quillian R.  
VP, IT  
Automotive  
Used the software for: 1-2 years

### "NetSuite Product Review"

June 12, 2023

3.0

Customer support is very frustrating to deal with and doesn't really know what's going on with our environment. They just read online articles back to us. ACS is a complete joke.

Pros

It's a cloud based solution so you can use it from anywhere.

Cons

Performance is bad. Even after countless tickets open and tuning on both the NetSuite and internal side.

Switched from

[Epicor Eclipse](https://www.capterra.com/p/185698/Epicor-Eclipse/)

Get to the cloud and upgraded technology.

Review Source

Response from Oracle

June 22, 2023

Thank you for taking the time to leave a review, Scott. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

ZA

Zobaida A.  
Sales Engineer  
Construction  
Used the software for: 2+ years

### "Bring your business intelligence to maximum "

February 18, 2024

5.0

I have been using Oracle NetSuite for more than 3 years, I used almost all modules, the experience with NetSuite is great as I gained much experience using it.

Pros

Oracle NetSuite is the best ERP system in the world. I like the flexibility of NetSuite, it has a flexibility that is not existed in any ERP system, you can create any record type or any transaction type, the flexibility is incredible. I must mention the ease of use, the beautiful user interface, and many more features.

Cons

There are some weakness points about NetSuite, and the system needs some enhancements, they are not major enhancements but required. All currencies have two decimal places, even if the currency has three decimal places.

Review Source

DR

Dominic R.  
Senior Manager, Finance, Systems, and Analysis  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "NetSuite Review"

June 21, 2023

5.0

It was been a good experieance.

Pros

Ability to customize scripts. Also to use Javascript in the browser.

Cons

Maybe the FX ability? CTA is a complicated topic for many of accounting users.

Alternatives considered

[Intact Platform](https://www.capterra.com/p/141616/intact-platform/)

Switched from

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

The financial reporting was much better. Also, the workflows were easier to customize.

Review Source

Response from Oracle

June 23, 2023

Thanks for taking the time to leave a review, Dominic! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Samuel O.  
Financial Analyst  
Financial Services  
Used the software for: 2+ years

### "My Review for NetSuite"

June 22, 2022

5.0

Time and expense tracking on projects.

Pros

I like that NetSuite combines project accounting and CRM tools is one place.

Cons

I do not have any definite aspect that I dislike about this tool.

Review Source

Response from Oracle

June 28, 2022

Thanks for taking the time to leave a review Samuel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Talk to a Capterra advisor for free and get results within 15 minutes.