# Page 29 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 29 - Reviews of NetSuite

## Showing most helpful reviews

Showing 701-725 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MJ

Maximilian J.  
COO  
Food Production  
Used the software for: 1-2 years

### "NetSuite as a Complete ERP"

June 22, 2023

4.0

Pros

Pros of NetSuite:FunctionalityCustomizabilityData ReportingCentralization

Cons

Cons of NetSuite:Detailed and Timely ImplementationUI is not extremely user friendly (training)Difficult to translate skill from other ERP systemsToo detailed in some areas

Alternatives considered

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

Reason for choosing NetSuite

More detail and Oracle reputation / support, functionality

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[Odoo](https://www.capterra.com/p/135618/Odoo/)

Inventory & Manufacturing capabilities

Review Source

Response from Oracle

June 29, 2023

Thanks for taking the time to leave a review, Maximillian! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

nlP

nicola luigi P.  
art director  
Architecture & Planning  
Used the software for: 1-2 years

### "NetSuite Oracle, una sfida dalla grandi potenzialità"

December 7, 2022

5.0

Netsuite di Oracle è un sistema molto evoluto. Una sfida, questo software integrato su cloud semplifica il controllo generale delle attività. E' un pò come veder crescere la propria azienda

Pros

Attualmente uso Oracle NetSuite per pianificare le risorse della mia azienda di famiglia.I miei collaboratori hanno trovato semplice e di grande aiuto inserire direttamente il lavoro che stavano facendo ed erano cosi in grado autonomamente di verificare il processo lavorativo. Molto Utile.

Cons

Il fatto che i collaboratori possano agire un'pò troppo autonomamente sul processo lavorativoperò genera confusione. Alle volte si deve contattare l'amministratore e chiedere il permesso, e rischi di "perderti"Il servizio assistenza è efficiente, il problema in certe circostanze può richiedere molto tempo per essere risolto. Forse "tutto il sistema" avrebbe bisogno di più assistenza personalizzata . Anche a pagamentro.

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing NetSuite

Le ottime recensioni che avevo letto, l' ottimo sistema basato su cloud

Review Source

Response from Oracle

December 12, 2022

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

EB

Eric B.  
Lead Software Engineer  
Pharmaceuticals  
Used the software for: 1-2 years

### "Everything you need for accounting."

October 30, 2023

4.0

Our accounting department was able to scale from QuickBooks to NetSuite but with a lot of training. Our development team has had to walk away many times just trying to get our applications to connect.

Pros

NetSuite definitely has everything you need from an accounting system. You will need training and there is a steep learning curve, especially if you're upgrading from something like QuickBooks.

Cons

As a developer I found integration challenging. There's a lot of permissions that you need to set for the user and if you're not an admin, you will find this tedious. I understand the need for various levels of security, but between tokens and keys and permissions, it's been a big headache. Once you are connected, you need to know the table relationships before you can begin writing code to exchange data.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

QuickBooks couldn't handle the size of its own database and switching to the online version still didn't provide everything our accounting department needed.

Review Source

Response from Oracle

December 6, 2023

Thanks for taking the time to leave a review, Eric! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Joel Neil W.  
Specialist Recruiter  
Media Production  
Used the software for: 1-2 years

### "Real-time data for projects"

September 12, 2023

5.0

As a team we used NetSuite for project and business management for a couple of years, the real time data on project status for multiple projects is life saving.

Pros

Multiple projects can be tracked very easily with the product, very popular, many companies use this and integrates with other products easily. Every module that is installed run smoothly.

Cons

Customising reports should be very easy and user-friendly.

Switched from

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Came from high management.

Review Source

Response from Oracle

September 15, 2023

Thanks for taking the time to leave a review, Joel Neil! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

TD

Thomas D.  
Quality Engineer  
Biotechnology  
Used the software for: 1-2 years

### "NetSuite - User Friendly"

November 30, 2023

4.0

My main roll within NetSuite is to create vendor orders, track receivables, and ensure the system is updated once the scheduled work or items are received.

Pros

Currently we use NetSuite to create PO's and track receivables for our vendor ordering process. The software is easy to navigate and is user friendly with many help features.

Cons

The implementation process could be cumbersome without leaving time to properly plan out the installation and integration process.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

As a company we have grown and needed another system to grow with our needs.

Review Source

WS

Waheed S.  
Sales Manager  
Construction  
Used the software for: 1-2 years

### "The #1 cloud-based ERP system"

October 1, 2023

5.0

I have been using NetSuite for more than 4 years and my experience with NetSuite is excellent. As a sales manager, I monitor sales orders and approve or reject them from any device and from any place easily without any effort, while I am controlling the sales of our company by monitoring the sales report and KPIs that NetSuite Provides.

Pros

Netsuite is the best ERP system in the world. I like the customer support and ticketing system it is the best and the fastest support of any ERP system. I like the interface of NetSuite it is easy to access and easy to navigate any feature. Also, NetSuite is the most flexible ERP system in the world that comes with a huge library of reports, KPIs, and metrics.

Cons

There is nothing to dislike about NetSuite, it is the best ERP system in the world.

Review Source

Response from Oracle

October 9, 2023

Thanks for taking the time to leave a review, Waheed! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Business Operations Administrator  
Computer Software  
Used the software for: 1-2 years

### "Powerful but complex"

September 30, 2019

4.0

Overall we can invoice customers, pay bills, and report on finances - so it works well. I do feel like I needs more in-depth training now that I've had more time in the system. We also just use a fraction of what I believe it's capable of.

Pros

It's so intricate and complex that I know I could set it up to do whatever I wanted or needed to report on... Implementation team was very thorough trying to understand how our business processes work. Integration with Salesforce (via Celigo) is useful. Keeping track of orders, what's been invoiced and what's been paid, etc. is straight forward.

Cons

... but it's so complex that even making minor adjustments (I.E. edit the invoice template) that it takes a lot of time to research how to do it. There is a Help site, but it's not very useful. You can buy different levels of Support - which I disagree with. Since we only have the minimal option (only help if something is broken), I have to search online forums to figure out how to make even the minor tweaks. I wish there had been more training on how to make overall setup adjustments. Our implementation ended before some of the smaller/minor parts were setup. We would need to purchase more hours to finish.

Review Source

EE

Einat E.  
Sypply chain manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "ERP system to be considered before implementation"

November 28, 2021

3.0

This software has pros and cons. overall - Need to be considered thoroughly before being picked. basically it's much more finance oriented than logistics oriented

Pros

Flexible in editing and correcting mistakes.

Cons

Very slow. We're experiencing a of performance issues that, according to NetSuite cannot be solved which is a major issue for an organization

Alternatives considered

[Priority Software](https://www.capterra.com/p/142289/Priority-Software/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing NetSuite

It was described as a cutting edge software, very intuitive.

Review Source

DL

Daniel L.  
Operations Director  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Promises the earth and delivers nothing"

May 18, 2023

1.0

Our experience was shocking. A whole year wasted on implementation and it seems like the whole of Netsuite is a merry go round of staff movement. The whole team changed and left a total mess. They couldn't even get the maths on the invoices to add up.

Pros

The sales team sold us the dream - integration, time saving, upgrade all areas of the business to be more efficient.

Cons

The system doesn't match any of the promises made. It's slow, clunky, long winded and not user friendly.

Reason for choosing NetSuite

Our existing system is faster and easier to use that we can alter it far more effectively than Netsuite.

Review Source

Response from Oracle

May 19, 2023

Thank you for taking the time to leave a review, Daniel. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

ED

Ed D.  
Manager  
Medical Devices  
Used the software for: 2+ years

### "Burton Medical "

November 18, 2022

4.0

Overall we use NetSuite across all aspects of the company and everyone can see what is going on real time. Reports can report differrent depending on who is looking at which.

Pros

Product is easy to use, ties different aspects of the company together.

Cons

Software allows you to make mistakes without warnings, can assign items to orders or place inventory in locations that can not be found.

Switched from

[SyteLine](https://www.capterra.com/p/143792/SyteLine/)

SyteLine was difficult to use, not windows based, not easy to move around in.

Review Source

Response from Oracle

November 30, 2022

Thanks for taking the time to leave a review, Kendall! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AS

Ariel S.  
Director of Finance  
Defense & Space  
Used the software for: 2+ years

### "Great product with lots of possibilities "

September 20, 2022

4.0

Pros

It is very easy to use and provide flexibility to implement a lot of solutions to various departments of the company. It is very convenient to have everything in one platform.

Cons

The IL localisation and the support related to it

Reason for choosing NetSuite

Recommendation from a friend

Review Source

Response from Oracle

September 27, 2022

Thanks for taking the time to leave a review, Ariel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Juan B.  
CEO  
Computer Software  
Used the software for: I used a free trial

### "The perfect solution to further complicate inventory management"

July 6, 2023

5.0

My overall experience has been... interesting, to say the least. From the start, I ran into a pretty steep learning curve. The platform is complex and can be overwhelming for someone who is not used to working with business management systems. There are so many functions and features that sometimes I get lost in a sea of tabs and options.

Pros

There are so many things I loved, it's hard to pick just one. But if I had to choose, I would say that what I liked the most was the way it made inventory management even more complicated. It's amazing how you can create so much chaos and confusion in a seemingly simple task! It's like a daily challenge to find the right items, go through endless cycle counts, and try to understand what's going on with inventory across multiple locations. It really keeps you on your toes and gives you that constantly excited feeling of not knowing if the products really exist or if they are just an illusion! It's just fascinating!

Cons

Well, one thing I really loved was how complicated its interface was to navigate. Really, it's like an endless maze of tabs and dropdowns, where you're never sure where each click will take you. It is like an adventure game where you are constantly trying to find out where the feature you need is hidden.

Review Source

Response from Oracle

July 10, 2023

Thank you for taking the time to leave a review, Juan. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

VR

Verified Reviewer  
Instructional Technology Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Extremely Customizable and Powerful ERP"

May 14, 2022

5.0

I feel NetSuite the industry standard. However when considering purchasing NetSuite, remember that it's not easy to pick up and run with it. It takes some time to learn how to operate the system and customize it to be optimal for your business.

Pros

I love the dashboard view. When I don't have a ton of time, I love the real time updates I see on the dashboard. Detailing reporting is also helpful. The customer service is top notch.

Cons

I would love to have set automatic notification when tasks are completed.

Review Source

Yitzhak B.  
Digital Service Team Lead  
Education Management  
Used the software for: 6-12 months

### "The Perfect Foundation to Elevate Your Customer Service"

September 13, 2023

5.0

NetSuite offered us exactly what we needed, allowing us to modernize our business practices to facilitate our future growth as we strive to ever surpass our goals for providing our customers the best service we possibly can.

Pros

A massive host of features make this one of the best CRM options available. The staff works closely to ensure the setup is as painless as possible, and they provide a knowledge base filled with all the training you would ever need for the transition. The various services can get as granular as you desire, and overall the platform is both stable and reliable.

Cons

The features are quite a bit overwhelming at first glance, requiring quite a bit of training and practice to get comfortable with, and some tinkering may be needed to customize the experience to fit the needs of your business.

Review Source

Response from Oracle

September 15, 2023

Thanks for taking the time to leave a review, Yitzhak! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

DG

David G.  
Controller  
Biotechnology  
Used the software for: 1-2 years

### "Great Product"

August 25, 2022

5.0

Netsuite is a dynamic powerful tool that is very affordable. Highly recommend it for any company that is looking to take the next step and bring their accounting/finance function out of the dark ages.

Pros

Ease of use - Ability to easily integrate with other software. Highly customizable

Cons

Fixed Asset Module could be improved. Bank reconciliation tool could be improved. Payment processing tool could be improved. Too many extra modules and features that you have to pay for which should come in the standard product.

Alternatives considered

[SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/)

Reason for choosing NetSuite

Netsuite was mcuh more affordable

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Quickbooks did not have enough capability for our business

Review Source

Response from Oracle

August 30, 2022

Thanks for taking the time to leave a review, David! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

DL

Doug L.  
CEO  
Apparel & Fashion  
Used the software for: 2+ years

### "Satisfied NetSuite Customer"

August 23, 2022

4.0

Excellent, highly recommended.

Pros

Easy to use for non-technical employees, robust.

Cons

It is slow, slow, slow to load and save forms.

Alternatives considered

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

Reason for choosing NetSuite

Price, size of my company, salespeople were nice.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

We maxed out the size of the company file.

Review Source

Response from Oracle

August 25, 2022

Thanks for taking the time to leave a review, Doug! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

TS

Ton S.  
Technology Program Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Out of the Box"

October 7, 2020

4.0

Netsuite is a great out-of-the-box ERP. The base ERP package offers everything you need to get an average business running -- in the cloud. The implementation can be very quick and straightforward or a real nightmare. The system is not intuitive to understand, but it is not overly complex. Customizations (even simple ones) require more effort than they ought to take. My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases. Also, you need to budget for a Netsuite Admin or similar role. The system is very robust and can be customized in ways its competitors cannot, but none of this is intuitive. Even seemingly simple things are not simple to achieve. You will need a dedicated person to fully realize Netsuite's potentials.

Pros

Out-of-the-box functionality Ease of use Cloud, cloud, cloud! Overall very stable platform Fully customizable\* API allows for endless integrations

Cons

Implementation can be a nightmare depending on who you get and how proactive you are in advocating for your needs. Lots of customization options, but you will need a good hire or a big wallet for the Netsuite Solutions Consultants. Not simple for your average non-tech user to understand all of the system functions UI is not pretty Support is lacking -- better of troubleshooting on your own unless you want to shell out (a lot of) money for the mostly useless support/consultants.

Review Source

GC

Gregg C.  
VP  
Sporting Goods  
Used the software for: 1-2 years

### "NetSuite was a big leap forward for us."

May 26, 2022

5.0

Once you get comfortable with the navigation and understand the workflows, it's easy to use. I'll give credit to NetSuite/Oracle for the help forum. Needed to add some functionality to the purchasing process (tracking whether POs have been acknowledged by the vendor, so I can follow up if not). Had a vague idea how to do it, but posted on the forum. One day later a NetSuite guru had posted a step-by-step process that 100% nailed it.

Pros

It's a web-based ERP, so it does basically anything you ask it to (or are will to pay for it to do). Once you get the hang of it, it's an awesome tool for ordering, receiving, production planning, accounting, etc. Customizable dashboard puts the right info in front of me.

Cons

1\. It's web-based, but it's slowwwwwwww. Far and away the slowest software I use on my desktop (Mac). Sign in on the iPad Pro? It'll add an hour to my day waiting for page loads. 2. Everything costs extra. We currently pay for a third-party software to connect our Shopify store to NetSuite. Heard there was now a native NetSuite-Shopify connection. Tried to connect - turns out, you've got to pay for that too. Don't get me wrong - it's powerful stuff, but anything that's not part of the basic package is going to cost you. Negotiate!

Review Source

Response from Oracle

June 7, 2022

Thanks for taking the time to leave a review Gregg! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite.

VR

Verified Reviewer  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Highly customized ERP"

July 25, 2022

5.0

Pros

I see NetSuite is very powerful and scalable solution for the most of the business use cases. - High-level of integration many of the platforms - Availability of Web services will allow us to build and customize many of the features - Big eco system to get help from - Good customer support

Cons

\- Bit challenging on the initial integrations as the documentations are not still clear on web services integrations - not too much documentation available on technical integrations - Cost is bit high

Review Source

Response from Oracle

August 29, 2022

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

NF

Noel F.  
System Administrator  
Construction  
Used the software for: 2+ years

### "NetSuite Review"

July 21, 2022

4.0

Pros

The system notes on every record, the ability to customize anything needed and the ease of integrating bundles/SuiteApps has been the most beneficial.

Cons

The case support is less than ideal.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks could no longer meet the needs of the business

Review Source

Response from Oracle

July 25, 2022

Thanks for taking the time to leave a review Noel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

HC

Harriet C.  
CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Product"

January 26, 2024

5.0

Overall, having NetSuite on our side has been the best. The ability to review financial statements, sending of receipts to constituents, entry of cash donations and many more.

Pros

Netsuite is a great product for nonprofit organizations like ours. We started firstladiesofafrica.org right before the pandemic and the amount of support we had from the Netsuite team was phenomenal! They walked us through the program and I learned it at my own pace with them. Never felt rushed and all of that was for free through their donation program. The platform entails so many applications that it’s easy to use. The beauty of all was they catered it to my needs. I will recommend anyone starting or even currently running a nonprofit organization to use NetSuite. Our organization are very thankful for having NetSuite in our line of work!

Cons

Honestly, can’t think of anything as it has really worked well in our favor

Reason for choosing NetSuite

It seemed easy to use and it was. Very user friendly. Plus the resources that were given to us were unbelievable.

Review Source

HN

Henry N.  
Inspector  
Law Enforcement  
Used the software for: 2+ years

### "Easy Business management via NetSuite"

July 13, 2022

5.0

The suite is easy to use and has a very flexible touch to it. I has a pleasant experience using it.

Pros

All the business activities are managed under one platform making it easy to run all aspects of the business in an organised and efficient manner

Cons

The need to have an automatic message sending platform to clients for marketing purposes

Review Source

Response from Oracle

July 18, 2022

Thanks for taking the time to leave a review Henry! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "NetSuite BYO-Developer"

August 1, 2022

4.0

Pros

Netsuite can be modified to meet the needs of many types of businesses. There are a lot of services that can be added. A good solution for medium to enterprise-sized companies.

Cons

Once you integrate Netsuite into all of your Operations, you are now 100% dependent on the uptime of Netsuite's web services. They show a 99.98%, but I have seen at least a couple of times where the status for a region changed to green, meaning "up," but the issue was not resolved 20-30 minutes later. Anyone using Netsuite needs to have a developer build dashboards and searches.

Review Source

Response from Oracle

August 3, 2022

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

SP

Steve P.  
IT Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Netsuite - fantastic ERP, but the CRM could use some more love on the marketing side"

August 1, 2019

4.0

Pros

As an administrator, implementation of the CRM portion of NetSuite was relatively painless in comparison to the overall project's scope. It can do sales territories, automatic assignment based on geographic locations and other factors (or round robin if you don't do that). It can do sales teams, it can do multi-split customer contributions. It's very granular, and can do a lot of specific things in regards to marketing avenues and tracking leads/prospects/etc.

Cons

However, the product could use a lot of love in regards to promo codes/marketing. First, its email marketing interface could use an absolute TON of work. If they could make it more like something like Mailchimp, rather than having to use full-out HTML code (and uploading photos elsewhere) it would be far more useful. As it stands now, it's archaic in comparison to marketing-focused platforms. We would use it a lot more if it didn't require so much work for each campaign. The promo code interface could also use more work, or more options at least. Why, for example, do we have a limitation in regards to "BOGO"? I can certainly do a "buy 3, get 1 free" promo code. But what can't I do a "buy 5, get 2 free"? It only lets me select 1 free product. I should be able to do this like most other systems. Why do I have to make 5 promo codes for 5 product variations (i.e. if the customer wants a blue glove, we have to create a get blue free promo code. If they want a green glove free, we have to create a separate promo code). This needlessly results in dozens of promo codes per flyer. And unfortunately there is no "add multiple" promo code on a sales order, which makes it much slower for our sales team to add the codes. With a bit of love, this can be drastically improved experience for our end users/sales reps and customers.

Review Source

AE

Anthony E.  
Marketplace Specialist  
Apparel & Fashion  
Used the software for: 1-2 years

### "Brandfield review Netsuite"

July 20, 2023

4.0

Heel fijn programma om mee te werken, wat de interfaces tussen afdelingen een stuk dichter bij elkaar legt.

Pros

Alles wat wij binnen het bedrijf doen is terug te vinden op Netsuite. Hierdoor is alle nodige informatie beschikbaar op één platform zichtbaar. Verder zijn de synchronisatie van zowel voorraden als orders van enorm belang. Verder zetten wij Netsuite nog in als CRM-systeem.

Cons

Voor buitenstaanders is het programma in het begin wat moeilijker te begrijpen, omdat het enorm de diepte in kan gaan.

Reason for choosing NetSuite

Omdat hier in het verleden al eens mee was gewerkt door een collega.

Review Source

Response from Oracle

July 25, 2023

Thanks for taking the time to leave a review, Anthony! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

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