# Page 31 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 31 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 31 - Reviews of NetSuite

## Showing most helpful reviews

Showing 751-775 of 1991 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dr. Veronika V.  
CFO  
Automotive  
Used the software for: 1-2 years

### "Fully satisfied with setup and features"

November 9, 2021

5.0

We selected netsuite after a tender process with 5 systems in the final round. Netsuite offered the best price/value and the shortest implementation time, which was also met. We needed a lot of configuration to match our digital, but complex business model, but after quite some testing it worked well.

Pros

\* quick setup - from kickoff to implementation took us 5 months \* easy to learn system: we did not find trained accountants for Netsuite, but everyone works well with the system \* good set of ready-to-use reports

Cons

\* american system: some booking rules and system setups are not German GAAP compliant \* some standard functionalities not integrated (e.g., multibanking tool)

Reason for choosing NetSuite

best in tender offer

Switched from

[DATEV Consolidation](https://www.capterra.com/p/217624/DATEV-Consolidation/)

Datev was no longer satisfactory for reporting requirements

Review Source

VR

Verified Reviewer  
Director, Sales & eCommerce  
Entertainment  
Used the software for: 2+ years

### "Always running into issues"

April 4, 2020

3.0

Negative. Rather than reduce the workload at the company, it seems to have mostly increased that workload and shifted it to other departments.

Pros

I like having a cloud-based database where I can look up inventory and pricing and billing history information. (When those features actually work.)

Cons

They've never been able to complete a successful integration between NetSuite and our eCommerce web store (though one of their approved vendors managed to spend an entire year and a LOT of money building a connection that has never worked). As a result, our finance team still has to enter all of the data manually on a monthly basis. It's also been inflexible when entering large sales orders for invoicing into the system. Each line has to be entered manually, which takes a lot of extra time.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Our company outgrew our previous finance solution.

Review Source

DC

David C.  
IT Director  
Information Technology and Services  
Used the software for: 2+ years

### "Great Platform"

October 7, 2021

4.0

As with any large scale system like NetSuite, one of the biggest challenges is providing access to the huge amount of data that is captured by various teams using the system. Spending time understanding the record types and fields helps to overcome this challenge. Overall, NetSuite is a great solution, especially if you take the time to configure, customize, and automate various components to ensure high efficiency in business processes.

Pros

NetSuite provides a tremendous amount of a configuration and customization. The platform was built in an extensible way that allows administrators and developers to build add-ons that integrate into the system and appear and behave in the same way as out-of-the-box features.

Cons

The user interface should be updated. It still uses a lot of the same constructs that were available for web application development 15 years ago. Navigating around the application is not efficient when it requires frequent full page refreshes to get where you are going.

Review Source

VR

Verified Reviewer  
Sr. Data Engineer  
Telecommunications  
Used the software for: 2+ years

### "Netsuite Best ERP!!"

February 28, 2023

5.0

Our financial accounting made simple with Netsuite. The in-built financial reports are a plus.Easy to integrate.

Pros

Easy integration with many leading finance accounting related application.Ease of use.JDBC and API data sync to other database like snowflake are quite simple.

Cons

In financial reporting we expect functional/cost-center level BS and PNL reports that will help us on understanding the function wise accounting. Adding forecasting related reports will be a plus.

Review Source

Response from Oracle

March 7, 2023

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Miguel Angel C.  
Diseño  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Gestión de recursos empresariales con en la nube"

April 30, 2023

4.0

NetSuite es una solución empresarial sólida que puede ayudar a las empresas a mejorar la eficiencia y la gestión empresarial. Pero también hay consideraciones importantes a tener en cuenta antes de decidirse por este software, como el costo y su complejidad de aprendizaje.

Pros

Es una solución integral que puede ayudar a las empresas a consolidar sus sistemas y mejorar la eficiencia en la gestión empresarial, ofreciendo una amplia variedad de características, incluyendo la gestión de pedidos, la gestión de inventario, la contabilidad y la gestión financiera. Además, la plataforma está basada en la nube, lo que permite el acceso desde cualquier lugar con una conexión a internet y la reducción de los costos de infraestructura

Cons

El costo de NetSuite puede ser elevado para algunas empresas, especialmente las pequeñas y medianas, su implementación puede compleja para algunos usuarios, especialmente aquellos que no están familiarizados con los sistemas de gestión empresarial. Su personalización de la plataforma puede requerir habilidades técnicas especializadas.

Alternatives considered

[SAP Business ByDesign](https://www.capterra.com/p/77379/SAP-Business-ByDesign/)[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[Odoo](https://www.capterra.com/p/135618/Odoo/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)

Review Source

Response from Oracle

May 11, 2023

Thanks for taking the time to leave a review, Miguel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Andrei P.  
Data Scientist  
Education Management  
Used the software for: 2+ years

### "NetSuite is a full features software made to suit the needs of big teams."

December 12, 2022

5.0

NetSuite is feature rich and fully customizable, the amount of information it has may be unnecessary for small business, but it is definitely the solution for big teams/companies that are in a state of disorganization.

Pros

NetSuite is highly customizable and offers a huge amount of features.

Cons

It is extremely overwhelming and confusing at first.

Review Source

Response from Oracle

December 13, 2022

Thanks for taking the time to leave a review, Andrei! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

JA

Janis A.  
Office Manager  
Cosmetics  
Used the software for: 1-2 years

### "Bad Company"

January 3, 2024

2.0

Terrible. No customer support and if you do not review your contract they will just cut you off. Tried to close my year but before I could they turned off software because we chose not to renew contract. Never had such a bad experience. would not recommend to anyone, ever!!!

Pros

Able to keep better track of inventory and sales

Cons

Customer support lacking. Unless you are willing to pay extra forget about talking to anyone. Also lack of contact with Account Manager. Had 2 calls from two separate account managers and nothing since.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Needed more functionality than quickbooks online could handle in regards to inventory tracking.

Review Source

KB

Kelly B.  
NetSuite Administrator  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Making your life easier"

October 24, 2023

5.0

Best in class

Pros

Basic account, month end close, reporting

Cons

revenue recognition, fixed assets, inventory management

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

Reason for choosing NetSuite

Ease of use

Review Source

Response from Oracle

December 6, 2023

Thanks for taking the time to leave a review, Kelly! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MB

Mattia B.  
Software Engineer  
Automotive  
Used the software for: 1-2 years

### "Rendi il tuo business a prova di futuro con NetSuite"

March 10, 2023

4.0

NetSuite è una piattaforma indispensabile per le aziende che desiderano rendere le proprie operazioni a prova di futuro. È un sistema completo che semplifica i processi e fornisce una maggiore flessibilità di distribuzione, oltre a funzionalità di e-commerce.

Pros

NetSuite è una piattaforma flessibile e facile da amministrare che combina ERP, CRM, eCommerce e sviluppo dei processi aziendali in un unico sistema.

Cons

L'interfaccia utente è in qualche modo obsoleta, ma NetSuite sta facendo passi da gigante per migliorarla.

Review Source

Response from Oracle

March 15, 2023

Thanks for taking the time to leave a review, Mattia! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

PT

Pierpaolo T.  
Digital Marketer  
Information Technology and Services  
Used the software for: 1-2 years

### "My Experience With NetSuite "

April 17, 2024

5.0

Pros

For inventory management and invoicing, we trust NetSuite as it has been amazing. The software also handles accounting really well

Cons

With NetSuite, no bad experiences at all. It meets our needs.

Review Source

Response from Oracle

April 29, 2024

Thanks for taking the time to leave a review, Pierpaolo! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MT

Marek T.  
CEO  
Financial Services  
Used the software for: I used a free trial

### "NetSuite Review"

May 27, 2023

4.0

The platform offered a robust and integrated solution for managing various aspects of the business. The extensive functionalities, scalability, and flexibility of the system allowed for tailoring it to the unique needs of the organization. The availability of real-time data and insights through the reporting and analytics tools supported informed decision-making. While the initial learning curve and complexity of the system presented some challenges, the overall benefits of NetSuite in terms of efficiency, productivity, and data visibility outweighed them.

Pros

One of the things I liked most about NetSuite was its comprehensive suite of business management tools. The platform offered a wide range of functionalities, including financial management, inventory management, customer relationship management, and e-commerce capabilities. The seamless integration of these modules provided a holistic view of the business operations, enabling efficient data management and streamlined processes. The robust reporting and analytics tools offered valuable insights into various aspects of the business, supporting data-driven decision-making. Additionally, the cloud-based nature of NetSuite allowed for easy access from anywhere, facilitating remote work and collaboration.

Cons

Oone thing I liked least was the complexity of the system and the learning curve associated with it. Due to the extensive range of features and customization options, it could be overwhelming for new users to navigate and configure the system according to their specific needs. The implementation process could also be time-consuming and require significant effort to set up and customize the system to align with the business requirements. Additionally, the customer support could be improved to provide more timely and responsive assistance.

Review Source

Response from Oracle

May 30, 2023

Thanks for taking the time to leave a review, Marek! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Sr QA Analyst  
Computer Software  
Used the software for: 6-12 months

### "After frustrating setup & implementation process you will eventually reap rewards of a powerful tool"

June 1, 2019

4.0

Considering how long that Netsuite has been around, there are still quite limited resources for support in using the day to day capabilities which means you either need to have a subject matter expert in house to help you with those difficult queries to get exactly the right report or you have to reach out to external support who may or may not understand your particular use case for account reporting.

Pros

Once you have managed to set up Netsuite, map accounts correctly, map profiles, get correct debits mapped and the correct credits mapped over you can run some useful reports from the journal entries created. You can generate useful general ledger reports for exec level management to use in quarterly stakeholder presentations.

Cons

It is a long road to getting setup and running correctly. It is not a very easy software to use although granted it is geared towards professionals with a high profiency level of advanced accounting practices, there is a very steep learning curve unless you have an expert next to you to hold your hand and guide you through the very tough implementation process. Also I have this constant fear that somebody will change something in the settings and break the integration meaning I have to go through the setup process again. However they do have adequate read me documentation for those with the patience to go through step by step guides.

Review Source

VR

Verified Reviewer  
Premium Support  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Swift Tool to use"

January 2, 2023

5.0

Overall experience is okay, we used it before and it was very helpful.

Pros

It's nice to have the freedom to tailor pretty much anything your company needs. Additionally, if you are prepared to pay money, you can have your system perfectly meet your company's business procedures.

Cons

And it becomes much more expensive when you realize that most of what you are paying for is truly quite subpar and that you must purchase extra software or SAAS to make up for its limitations.

Review Source

Response from Oracle

February 9, 2023

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Elizabeth H.  
Solutions Consultant  
Computer Software  
Used the software for: 2+ years

### "Has bugs for such a powerful, expensive program"

February 28, 2022

3.0

There were too many bugs in what could have been a powerful CRM system. We ultimately switched to a different CRM.

Pros

It is very comprehensive and our company had the ability to customize it for our needs and sales process.

Cons

The customizations we had them make had a lot of bugs. I could spend 10+ minutes filling out a record for an opportunity and lose the entire thing because one of the fields would cause an error. The link between the calendar and email was flawed as well and didn't always work. Emails sent through the CRM would get blocked by SPAM blockers often.

Review Source

aK

anthony K.  
Business/Finance, Systems Analyst  
Education Management  
Used the software for: 2+ years

### "NS Review"

August 10, 2022

3.0

Satisfactory

Pros

Reliable, customized workflows work as expected.

Cons

Needed to install many customizations for our operations

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing NetSuite

Seemed a better fit and quicker install

Review Source

Response from Oracle

August 15, 2022

Thanks for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on your feedback.

MA

Mohammad A.  
Technical Support  
Construction  
Used the software for: 2+ years

### "Best ERP I ever used."

August 3, 2023

5.0

I worked with many ERPs but Netsuite is the best overall in public ERPs.

Pros

NetSuite is smooth, friendly to use, has good support, high stability, and is rich in references online.

Cons

NetSuite is difficult to customize mobile applications.

Review Source

Response from Oracle

August 16, 2023

Thanks for taking the time to leave a review, Mohammad! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Jairo Alexis C.  
Enginner developer  
Industrial Automation  
Used the software for: Less than 6 months

### "An excellent CRM to stay connected with customers and new contacts."

March 28, 2023

5.0

Pros

I like that NetSuite helps companies manage their operations more efficiently and effectively, providing a competitive advantage in today's fast-paced business environment.

Cons

NetSuite as a business management solution depends on the specific needs and circumstances of each organization, so it may not always be ideal for the organization.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Review Source

Response from Oracle

April 5, 2023

Thanks for taking the time to leave a review, Jairo! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MS

Milan S.  
Marketplace Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Netsuite "

September 2, 2023

5.0

Over het algemeen ben ik zeer tevreden met Netsuite.

Pros

Het programma bezit over enorm veel functies. Hierdoor is Netsuite de basis en de kern voor onze Bedrijfsvoering.

Cons

Helaas is de support vanuit Netsuite niet helemaal zoals je zal verwachten. Verder is het progamma natuurlijk enorm breed, wat ook voor onduidelijkheden kan zorgen.

Review Source

Response from Oracle

September 15, 2023

Thanks for taking the time to leave a review, Milan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Marcelo S.  
SEO  
Publishing  
Used the software for: I used a free trial

### "Pros e contras"

July 18, 2023

3.0

apesar de algumas demanda que poderia ser sanadas, utilio muito na organização e planejamento

Pros

Integração abrangente: O NetSuite oferece uma solução de gerenciamento empresarial integrada que abrange várias áreas, como contabilidade, finanças, vendas, CRM, estoque e muito mais. Isso permite que as empresas tenham uma visão unificada de suas operações e promove a eficiência e a colaboração entre os departamentos.

Cons

Dependência de conexão com a Internet: O NetSuite é baseado em nuvem, o que significa que requer uma conexão confiável com a Internet para acessar e usar o sistema. Se houver problemas de conectividade ou interrupções de serviço, pode haver impacto nas operações diárias da empresa.

Review Source

Response from Oracle

July 18, 2023

Thank you for taking the time to leave a review, Marcelo. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

DH

DOANH H.  
Assistant Controller  
Oil & Energy  
Used the software for: 2+ years

### "Netsuite is more suitable for bigger companies and multiple entities"

November 27, 2023

4.0

Pros

Easier to edit some transactions i.e. JE compared to Sage 100. Able to run financial reports for different department vs entities.

Cons

Pages/modules change in different roles instead of staying at the same page for all but limit access for each role. Some modules/buttons are named almost the same but doing the same function.

Review Source

BW

Buchanan W.  
Developer  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Top Cloud ERO"

September 8, 2021

5.0

System is great for admins. configure a report once and users are able to use it with ease. Many users are also able to create reports themselves.

Pros

Netsuite's best features are its ease of configuration for both set up and reports. Admins and users are able to set up and configure new reports easily. Admins are also able to add new items/variables to existing tables. We have added several items to invoices in order to track own in house features.

Cons

Multi- currency use is a bit stiff. Reports need to be carefully configured in order to show the USD amounts using the correct exchange rte.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Review Source

KS

Kees S.  
Customer Experience Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Netsuite Review"

July 31, 2023

4.0

Netsuite is een software die op je groeit met de dag dat je het programma gebruikt. Je leert steeds beter hoe je met het programma moet omgaan

Pros

De diepgang van Netsuite is enorm essentieel. Zo zijn de klantendatabase,- beheer, orderbeheer en optimalisatie van projecten dagelijks van groot belang.

Cons

Door de diepgang zie je soms door de bomen het bos niet meer, dit kan voor verwarring zorgen.

Review Source

Response from Oracle

August 16, 2023

Thanks for taking the time to leave a review, Kees! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

LW

Lexi W.  
IT Business Analyst  
Retail  
Used the software for: 1-2 years

### "NetSuite Review"

June 21, 2023

5.0

We use NetSuite as our ERP and general source of truth in all of our selling, inventory, financial, etc data. I have had a good experience using NetSuite overall and would recommend it. Although it can be hard to pick up when you first start using it, it is an extremely powerful and versatile tool.

Pros

NetSuite is a hugely powerful tool that can be utilized to manage so many different aspects of a business. There are also so many great features (workflows, scripting, etc) to automate daily processes and remove tedious tasks from individuals in every department.

Cons

It is not super user friendly for new users, there is a steep learning curve and can be hard to navigate at times.

Alternatives considered

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Review Source

Response from Oracle

June 28, 2023

Thanks for taking the time to leave a review, Lexi! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Dominique F.  
pédiatre  
Hospital & Health Care  
Used the software for: 1-2 years

### "Netsuit business driver review "

February 24, 2023

5.0

I personally work with the software in inventory management. Well customize, it easily produce the summery of stock take instantaneously.

Pros

It is able to store and manage all the company département and transactions.Easy to navigate in the system after setting.Support team available to learn users at different occupation and responsabilities. The software cand handle multiple businesses.

Cons

Need constant help of customer service for training and technical intervention, or new settings.

Review Source

Response from Oracle

March 7, 2023

Thanks for taking the time to leave a review, Dominique! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Amjed A.  
Project Coordinator  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Great ERP system"

February 4, 2023

4.0

I use Oracle NetSuite to make purchase orders and vendor bills. Everything is working perfectly without problems.

Pros

It has a lot of helpful features that helps any business to be automated. I like the supply chain and the flexibility of making purchase orders and vendor bills. Also, I like the connectivity between POs and bills with inventory receiving.

Cons

It is hard to learn with lack of learning sources.

Review Source

Response from Oracle

February 6, 2023

Thanks for taking the time to leave a review, Amjed! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

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