# Page 32 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 32 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 32 - Reviews of NetSuite

## Showing most helpful reviews

Showing 776-800 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Melanie C.  
CFO  
Construction  
Used the software for: 2+ years

### "NetSuite Review"

December 11, 2020

5.0

The overall experience has been positive. Support is very good.

Pros

Ability to write saved searches that use the data any way you wish. It was a lot of work, but I basically implemented the software myself with the NetSuite team. The key is to stay on schedule. The migration went smoothly from the old software.

Cons

Software is never 100% of need fulfillment. There are a few quirky issues. e.g. A/P voucher unable to post to employee receivable account.

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[SAP Analytics Cloud](https://www.capterra.com/p/249571/SAP-Analytics-Cloud/)

Reason for choosing NetSuite

Functionality

Switched from

[AccountMate](https://www.capterra.com/p/64/AccountMate-SQL-Software/)

Very limited on features and was premise based.

Review Source

CF

Crystal F.  
Trainer and Quality  
Medical Devices  
Used the software for: 6-12 months

### "Semi-sweet"

April 1, 2024

4.0

This would not be my first or second choice for a CRM.

Pros

NetSuite is great for inventory management and accounting functions.

Cons

I do not like it as a CRM system. The global search is limited. It doesn’t function like one would envision a global search to function. It can be really difficult to find customers or information. Creating searches also requires a level of knowledge that is not “basic” for the system.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

We switched due to an acquisition and an attempt to work in one system, instead of multiple.

Review Source

Response from Oracle

April 9, 2024

Thanks for taking the time to leave a review, Crystal! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

RM

Risorse M.  
Sales Manager  
Real Estate  
Used the software for: 1-2 years

### "My Experience With NetSuite "

April 16, 2024

5.0

Pros

I like that NetSuite offers great accounting features and is very helpful as a CRM

Cons

I have not issues with NetSuite. It is very effective

Review Source

Response from Oracle

April 29, 2024

Thanks for taking the time to leave a review, Risorse! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

KJM

KAYLA JANE M.  
Director  
Wholesale  
Used the software for: 1-2 years

### "NetSuite is acceptable"

January 18, 2024

3.0

Don't know what to do with it, don't know what I';d do without it

Pros

Modern and allows people to work anywhere with internet.

Cons

The out of the box product will not work for most. Will require expensive consulting, process changes, and user resistance.

Review Source

AM

Abbey M.  
Financial Specialist  
Semiconductors  
Used the software for: 1-2 years

### "Comprehensive platform for business accounting "

December 6, 2023

5.0

Netsuite has proven to be a comprehensive and reliable solution for business accounting.

Pros

I like the wide range of capabilities it offers, ranging from accounts payable and receivable management to bank reconciliation and financial reporting. This allows me to have a complete view of the company's financial situation and make informed strategic decisions.

Cons

I would like Netsuite to have greater flexibility in terms of report customization and adaptability to my company's specific needs.

Review Source

GA

Ghafran A.  
Finance Manager  
Automotive  
Used the software for: 2+ years

### "User Review - NetSuite"

November 21, 2022

4.0

Pros

Ease of use, interface is so user friendly that even a person with non accounting background can easily use it.Other valuable option was customization of reports at user level e.g. GL entries, adding removing columns etc. Same goes with data range of A/R and A/P aging.

Cons

I did not find it very useful with financial reporting and automation.

Review Source

Response from Oracle

November 30, 2022

Thanks for taking the time to leave a review, Ghafran! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

NS

Nicolas S.  
Senior Director  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Most flexible ERP with countless integrations and applications. "

August 11, 2023

5.0

We upgraded to NetSuite a year ago and could not be happier, several integration projects are ongoing to enhance our capabilities.

Pros

NetSuite is relatively easy to customize and the most commonly integrated ERP with other popular applications (Travel Expenses, Credit Card, Payment processors, etc.).

Cons

Reports are not user friendly and require some minimal knowledge of NetSuite to be used efficiently.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

We needed a robust ERP

Review Source

Response from Oracle

August 17, 2023

Thanks for taking the time to leave a review, Nicolas! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Laurel L.  
civil engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Satisfaction guaranteed"

August 29, 2022

5.0

Pros

Getting started is immediate, simple and easy. Several products and services are available such as ERP, CRM. I particularlylike the SCM (supplychain management software). -Daily reports -Planning and order management -Inventory and accounting -Reduction of delays and costs -Alert settings

Cons

The demo version allows you to familiarize yourself with the many services and features available on the site. This considerably reduces the time needed to get started. Nothing to report concerning its use.

Review Source

Response from Oracle

September 2, 2022

Thanks for taking the time to leave a review, Laurel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

ML

Mahir L.  
Business Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Very Expensive ERP System"

October 21, 2022

5.0

Overall experience was okay but unfortunately we had to stop using it because of the poor product support in relation to the hefty expenses we were incurring.

Pros

NetSuite has everything that Business needs to operate and all of it's modules are well integrated. Reporting system also works like a charm

Cons

It's very expensive to maintain and above all their support takes ages to respond/act. Getting used to this system takes longer time than usual as it's workflows are a bit twitched.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing NetSuite

NetSuite has all the modules/features that we required.

Switched from

[Infor OS](https://www.capterra.com/p/119914/Birst/)

Infor OS was too expensive to maintain and also they weren't ready to develop the custom features that we asked for.

Review Source

Response from Oracle

October 28, 2022

Thanks for taking the time to leave a review, Mahir! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
コーポレートエンジニア  
Computer Networking  
Used the software for: 2+ years

### "機能面◎、サポート△"

July 5, 2023

4.0

Pros

保存検索機能は一般ユーザーでも扱いやすく、多機能なため助かってます

Cons

不具合発生時のサポートが外国人の方ばかりでコミュニケーションや対応スピードに不満があります

Review Source

Response from Oracle

July 7, 2023

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AS

August S.  
Engineering Assistant  
Automotive  
Used the software for: 2+ years

### "Just Okay...."

March 28, 2024

4.0

Pros

Available to log in anywhere with internet access.

Cons

Difficult to track items and components for manufacturing. A lot of customization has to be done which can get confusing if team members are not well trained or communicated with.

Review Source

Response from Oracle

April 9, 2024

Thanks for taking the time to leave a review, August. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.

VR

Verified Reviewer  
Planificador de producción  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "Grandes posibilidades de personalización!"

February 9, 2023

5.0

A pesar de que no fue la opción final que elegimos, NetSuite es una gran opción para la mayoría de empresas. QUe no escogieramos NetSuite fue por pequeños detalles pero fue una opción hasta el final.Muchas opciones y grandes posiblidades de personalización.

Pros

Netsuite es un software de gran alcance que puede permitir que una empresa en crecimiento establezca una gestión financiera eficaz. El alto nivel de personalización disponible también significa que se pueden producir informes detallados, lo que puede ser extremadamente útil para que una empresa identifique oportunidades de crecimiento o áreas de mejora.

Cons

Aunque como tal no es un problema, como en la mayoría de este tipo de softwares, al principio es abrumador la cantidad de información que tienen que asimilar para sacarle partido debido a las enormes opciones que ofrece, sobre todo para los usuarios primerizos. Debido a que es altamente personalizable, esto puede ser una desventaja para las empresas con un departamento de sistemas reducido.

Review Source

Response from Oracle

February 15, 2023

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Senior Financial Systems Analyst  
Computer Software  
Used the software for: 2+ years

### "Industry leading ERP software"

March 6, 2019

4.0

Pros

Having worked with a number of different ERP systems over the years I find NetSuite by far the easiest to use not only in terms of usability but also from an Admin and configuration point of view. The interface is bright and easy to use and the ability to customise dashboards is a real advantage. From an admin and business use point of view I also find it excellent. The standard functionality is comprehensive, but it can also be customised to allow you to fit your business processes into the software without having to bespoke it too heavily. It is also generally fast in terms of response times and there are many advantages to it being cloud based as opposed to being on premise. NetSuite support is also generally good and the fact that the software is automatically updated twice a year in order to release new improvements is also a huge positive.

Cons

Generally I don't have too may cons regarding NetSuite. Sometimes the support can take a while to reply, but that may be more due to timezone differences. Also NetSuite can occasionally roll out bundle updates which change functionality without too much notification. The same is also true of system maintenance, which can sometimes be during business hours, but again this is more due to time zones.

Review Source

SD

Sathish D.  
Principal Architect  
Automotive  
Used the software for: 2+ years

### "NetSuite Reivew"

July 21, 2023

4.0

Pros

The customization process in NetSuite enabled Easy development and maintenance. All of our processes are customized and developed in-house.

Cons

How the customization impacts the system performance. and many features of WMS are missing based on our user experience..

Review Source

Response from Oracle

July 25, 2023

Thanks for taking the time to leave a review, Sathish! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

RJ

Rotem J.  
Controller  
Computer Networking  
Used the software for: 2+ years

### "Recommended "

August 8, 2023

4.0

Pros

Easy to use, online tool, fast results, good integration

Cons

Creating reports and searches may be difficult

Review Source

Response from Oracle

August 16, 2023

Thanks for taking the time to leave a review, Rotem! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MM

Maria M.  
Communication Specialist  
Apparel & Fashion  
Used the software for: 2+ years

### "The most amazing tool for accounting "

April 18, 2023

4.0

Our company uses Netsuite daily and it is absolutely amazing. I definitely recommend this platform for any size company.

Pros

How you can manage inventory, keep track of the customers/sales, and send invoices directly through there. All of the reports available are very helpful.

Cons

How mass creating and build creating some products in the inventory can be a little confusing.

Review Source

Response from Oracle

April 24, 2023

Thanks for taking the time to leave a review, Maria! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Operations Manager  
Telecommunications  
Used the software for: 1-2 years

### "CRM + Accounting"

December 7, 2022

5.0

It is a sophisticated and powerful tool to have especially in the sales industry

Pros

CRM features and the ability to track sales, send out contracts, and view commissions

Cons

cost is higher than most competitors, but Netsuite provides probonos and discounts

Review Source

Response from Oracle

December 8, 2022

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

HA

Hammam A.  
Civil Engineer  
Construction  
Used the software for: 2+ years

### "NetSuite ERP is the best"

March 30, 2023

5.0

I have been working on NetSuite as a procurement engineer and project manager for two years and it was a great experience to try a technology like this.

Pros

I like the large number of useful and helpful features that NetSuite has, it makes our life easier and more organized. I like that all data and information are in one place that can be accessed by given roles and permissions. I like the procurement cycle in NetSuite where you can make many connected transactions, the system makes a transaction tree so you can see the history of any transaction you make.

Cons

NetSuite is hard to be learned, but it is worth it to spend effort and time learning NetSuite.

Review Source

Response from Oracle

April 4, 2023

Thanks for taking the time to leave a review, Hammam! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

KK

Kent K.  
Consultant  
  
Used the software for: 2+ years

### "Not for the feint of heart but very powerful"

April 12, 2017

4.0

If you are looking for a system you can log into and in a few days be fluent and feel comfortable, NetSuite isn't for you. It is an extremely powerful and flexible system. That power and flexibility brings a high level of complexity. I'm a consultant that recently helped a company move from Peachtree to NetSuite including all their accounting processes and their website. It was a complex process that took a strong attention to detail and much forethought. It isn't something you'll do in a month. Now 1.5 years later, that company is thrilled with their choice. Sales are way up because of the improved website. Customer service ratings have skyrocketed because the CSRs now have a complete picture of the customer and all their interactions including website, phone, and email. The business owner has a much more detailed image of the business and is able to make decisions faster that have a positive impact on the business. Before NetSuite there was much more guesswork. Now decisions are based on actual data. All this doesn't come cheaply or easily. NetSuite can be tuned to your business in nearly infinite ways. I still fine tune their experience on a daily basis a year later. Customizing emails, pdfs, transaction screens and more. All this pays off with more efficiency in all aspects of the business. If you are looking for fast and simple, you will be very disappointed. If you are looking for something that has the power to do many, many things and you're willing to put in the time and money it takes to get a great return on your investment, you'll be happy.

Pros

Power and flexibility.

Cons

Complex.

Review Source

EG

Efrain G.  
Logistics Engineer  
Retail  
Used the software for: 2+ years

### "Powerful ERP"

February 23, 2020

5.0

It is a very powerful ERP, especially its purchasing and inventory management modules and make work much easier and efficient. It allows you to connect in any device in any network. Overall I've had a great experience with NetSuite and I wish more companies used it.

Pros

The most important reason why we switched to NetSuite is that it allows you to access in any computer, anywhere, without having to be connected to the organization's network. This allows you to get work done at home, when needed. It has a lot of logistics modules based on your needs, like financials, human resources, manufacturing management, inventory, management, sales, management and purchasing management, among others. For my particular area of work, inventory management is great and is better than its competitors

Cons

Modules are restricted to different areas within the organization but sometimes you need a function or tool from a module you don't have access to. In this case, you have to contact the administrator and ask for permission, making the process a bit tedious. Reports' designs could be slightly better and allow more customization.

Review Source

JS

Junhao S.  
Accounting Manager  
Financial Services  
Used the software for: 1-2 years

### "Overall great product and potential"

March 22, 2024

5.0

Pros

Capability of running customized reports and searches

Cons

Approval routing seems a little bit too complicated.

Review Source

Response from Oracle

April 9, 2024

Thanks for taking the time to leave a review, Junhao! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

SL

Scott L.  
Accounting Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "NetSuite Accounting"

November 17, 2023

5.0

Pros

NetSuite is fairly easy to use and I can train new people fairly quickly.

Cons

Some of the reporting can be difficult to navigate when you need to customize the reporting.

Review Source

Response from Oracle

December 7, 2023

Thanks for taking the time to leave a review, Scott! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Ozan Emrah Ç.  
Technical Sales Support Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Business Management Software"

August 24, 2022

5.0

Pros

It is very complicated software that almost covers every need of a company with unlimited integration options. Using Restlets, you can get any information out of it for the integrations.

Cons

It is a bit hard to use and needs some time for getting used to it.

Review Source

Response from Oracle

August 29, 2022

Thanks for taking the time to leave a review, Ozan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

CM

Cody M.  
Controller  
Online Media  
Used the software for: 2+ years

### "#1 ERP After Evaluating Many"

June 5, 2021

5.0

Very positive, I personally hope to only use NetSuite going forward, as the new releases continue to iterate on features and gets better each year.

Pros

I have implemented NetSuite at 2 companies, as well as participated in a redesign. In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic. I especially like the ability to connect nearly any software to NetSuite via bundles and APIs. We have integrated most of our softwares such as ADP, Salesforce, Databricks, etc. into NetSuite to form a tight web.

Cons

NetSuite is not particularly intuitive for first-time users, and I have seen many companies implement it incorrectly due to just not understanding what to do. Because it is so highly customizable, this can be a downside for companies that become fatigued by too many decisions and possibilities. A company desiring a complete out-of-the-box ERP may be better served elsewhere.

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Increased features such as API connection and specific industry needs for software companies, etc.

Review Source

JH

Jamie H.  
Senior Financial Accountant  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Jamie Hunt - NetSuite Review"

November 18, 2022

4.0

We have had a massive reduction in month-end time and this is the biggest win.

Pros

How easy it is to switch between subsidiaries in the group. Intercompany 2 sided postings. Suitebilling.

Cons

When we updated to use Suitebilling it didnt allow our tax returns to work within the system, given to Netsuite limitation of not being able to have advanced intercompany journals be selected for the return. This worked pre- Suitebilling installation and we were not aware of this so this was frustrating.

Reason for choosing NetSuite

Seemed to do more for what our company required

Review Source

Response from Oracle

November 29, 2022

Thanks for taking the time to leave a review, Jamie! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

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