# Page 33 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 33 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 33 - Reviews of NetSuite

## Showing most helpful reviews

Showing 801-825 of 1991 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KA

Kari A.  
Controller  
Wholesale  
Used the software for: 2+ years

### "Longtime user"

October 21, 2022

5.0

Overall Netsuite is an amazing ERP system that has worked well for our complicated multi subsidiary international business.

Pros

The ease of use of this software is the best feature. The ease of quickbooks with the complexity needed for any size business.

Cons

The reporting on this software leaves a lot left to be desired. It is hard to build reports unless they are prebuilt in the system.

Review Source

Response from Oracle

October 28, 2022

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Jessica B.  
Account Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Very useful for all business needs"

August 30, 2023

5.0

I think netsuite is a great tool for any business

Pros

I love the inventory and item data management capabilities

Cons

It is a little pricey - but still worth it in my opinion

Review Source

Response from Oracle

September 15, 2023

Thanks for taking the time to leave a review, Jessica! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

KM

Katalina M.  
Ing. Sistemas  
Information Technology and Services  
Used the software for: 1-2 years

### "Es esencial"

July 8, 2023

4.0

Pros

Permite agregar de manera ajil y rapida las funciones que se requieran para el tipo de negocio en que se vaya a emplear.

Cons

tiende a relentizar el equipo de computo donde se trabaje esta herramienta si no se cumplen con los requisitos minimos.

Review Source

Response from Oracle

July 10, 2023

Thanks for taking the time to leave a review, Katalina! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

BZ

Ben Z.  
Staff Accountant/Financial Analyst  
Marketing and Advertising  
Used the software for: 1-2 years

### "Customizable Form and Report"

February 18, 2023

4.0

Pros

Software is easy for basic accounting use. For example, transaction such as transfer fund is a simple way to keep track of the fund transfer between bank accounts. Forms or financial reports can be customized to fit our business need.

Cons

This software required a lot of time to learn about the customization of form/report and saved search. Financial reports need to be customized frequently for reporting purpose. To create a saved search, the formula can be complicate depend on the result we need.

Review Source

Response from Oracle

February 21, 2023

Thanks for taking the time to leave a review, Ben! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MM

Michelle M.  
Corporate Controller  
Computer Software  
Used the software for: 2+ years

### "Great software for multi currency company."

November 17, 2022

4.0

We have worked with some skilled teams within NetSuite.

Pros

Handles multi currency/multi entity better than any other software I have used.

Cons

Reporting could be easier. Not always easy to get the data you need.

Reason for choosing NetSuite

Best product for our needs.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Needed a more robust system.

Review Source

Response from Oracle

November 18, 2022

Thanks for taking the time to leave a review, Michelle! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

JM

Jayne M.  
Chief Finance Officer  
Writing and Editing  
Used the software for: 2+ years

### "Perfect for Subscription and SaaS Model Businesses"

August 25, 2020

5.0

The implementation of Netsuite revolutionalised our reporting ability, replacing endless spreadsheets to manage deferred revenue. Now we can easily forecast renewals and revenue giving so much more visibility.

Pros

The contracts module is critical to our subscription model. Contracts are auto-renewed and deferred revenue is effortless!

Cons

It's quite difficult to create your own reports without the help of Support

Review Source

GA

Gangadhar A.  
Sr. Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "NetSuite Application review"

September 16, 2021

5.0

Overall the application is quite satisfactory and their support is quite laudable.

Pros

Simplicity and intuitiveness. Self-help and video tutorials. Easy of use by business users and capability to build their own reports, Ability to customize by adding desired custom fields etc. fairly easily. NS support is quite commendable.

Cons

The application is still evolving and hence some of the areas need improvement. Out of all the modules, Fixed Asset Management needs reorganizing for reporting. It is in its own world compared to other transactions.

Reason for choosing NetSuite

Functionality availability, Ease of Use, and Cost

Review Source

CO

Chris O.  
Production Manager  
Building Materials  
Used the software for: 2+ years

### "Detailed Software"

May 13, 2023

5.0

My overall experience with Netsuite has been good for what it is designed to do. I feel like it encompassed most aspect fairly well however it left a lot to be desired for the full needs of the company.

Pros

What I like most about Netsuite is the availability of detailed Audit tracking and traceability of records kept.

Cons

What I like least about Netsuite is it's lacking in the production management field. It did not seem to have any ability to schedule orders or view them by profile or department .

Review Source

Response from Oracle

May 16, 2023

Thanks for taking the time to leave a review, Chris! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MG

Megan G.  
Project Administrator  
Environmental Services  
Used the software for: 2+ years

### "Big Fan of NetSuite"

February 23, 2024

4.0

Pros

I love that it has pretty much everything you could ever need

Cons

Some users that are not in it daily can find all the options overwhelming

Review Source

MC

Maegan C.  
AP / AR Specialist  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Missing Many Features, Non-Intuitive"

October 26, 2021

3.0

Pros

How the views/layout per department are customizable, so that the sales department sees only relevant information on their home page, for example. The home pages are customizable and the reminders function is great.

Cons

There are certain crucial things missing from the base software, like adding tax exemptions for a customer by state. In NS, they can either be marked fully exempt or not which seems ridiculous as this is technically accounting software. We had to connect Avalara to this software to add certain state exemptions. The bank and credit card recs are ridiculous / probably the worst I have ever seen.

Review Source

LG

Luis G.  
CFAO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great tool with a great potential, some support issues"

April 27, 2022

4.0

I've been working with NetSuite over the last 7 years in two organizations. In the past, I used to be part of the Client Advisory Board and used to give references about the product. Sadly in the last two years, my experience as a user has changed. While the technical part remains strong, the price and the client support experience have been seriously degraded.

Pros

The capacity to central management of business: finances, accounts payables, grants. It's greatly appreciated the self setup during the Suitesuccess implementation.

Cons

The heavy learning curve for new users forces new recruits to look for external sources of training. Netsuite is powerful but not intuitive.

Reason for choosing NetSuite

Same software in a previous version.

Review Source

José Elías G.  
Auxiliar de Reporting  
Accounting  
Used the software for: 1-2 years

### "Good product but falls short"

December 3, 2018

3.0

We are being able to sort out all of the information that comes into NetSuite in an easy to visualize and summarize way. However it's not as flexible as other databases we use. But in a first instance it's a great way to commute the information across all the systems the information comes from, the best part is that it's easy to use.

Pros

What I like the most is the ease to look for anything that's in NetSuite, also how it gives you a lot of options to download your information in diverse formats (excel, pdf, csv, etc), as well as to customize when you get which report (like scheduling a report) and lastly how you can get the system information (which is a great detail of the upload time, changes and so on and when they took place).

Cons

There is a limit to the information you view, so you may have to make a custom view with custom filters to see what you want to visualise, however the formulas in NetSuite seem to fall short so, customization falls short at times or even the profile you need may not have the customize option.

Review Source

JB

Jenna B.  
Analyst  
Oil & Energy  
Used the software for: 2+ years

### "NetSuite is user-friendly and makes my job easier"

March 24, 2023

5.0

Pros

The functionality offered by NetSuite is easily configurable for my company and generally user-friendly for task completion. Data reporting is easier and more malleable in NetSuite than other Accounts Receivable systems I've used in the past. For anything I'm unsure of, NetSuite offers plenty of help articles.

Cons

Naming of certain fields is not always a direct match with that field, making reporting an unknown field somewhat tricky. There are also so many areas of NetSuite that it can often be difficult to know what is out there that might be able to solve for my business needs.

Review Source

Response from Oracle

March 27, 2023

Thanks for taking the time to leave a review, Jenna! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AO

Amadou O.  
Responsable marketing commercial chez Global Nettech  
Internet  
Used the software for: 1-2 years

### "My review NetSuite"

May 31, 2023

4.0

With this incredible tool, managing your projects becomes easy

Pros

For the proper management of our projects we have chosen this tool with its various features, it's really impeccable

Cons

Honestly, we haven't hated a few things yet that we don't like honestly

Review Source

Response from Oracle

June 2, 2023

Thanks for taking the time to leave a review, Amadou! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Head of Data  
Financial Services  
Used the software for: 6-12 months

### "Established enterprise solution for accounting"

April 18, 2023

3.0

I would not recommend unless it is an absolute need, as sector disruptors tend to be a bit easier to onboard and use.

Pros

\- Very feature rich, and capable of handling all requirements with the right setup and integrations- Since it has been out for a long time, you can find a lot of documentation online for most queries

Cons

\- Requires external vendor/supplier to properly configure due to density and complexity- Probably an overkill for any smaller organisations / organisations without complex needs- Quite expensive compared to new disruption players

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Our organisation and shareholding is complex, and required more features than available.

Review Source

Response from Oracle

April 24, 2023

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

AK

Ahmad K.  
System Administrator  
Construction  
Used the software for: 2+ years

### "Recommended ERP for small and medium business, and use just for master modules."

October 15, 2022

5.0

Good as standard ERP for medium business.

Pros

integration and stability in the supply chain. the product at first looks complicated but later it will be friendly. about the integration actually we didn't try until now.

Cons

I would like to see the LC and LG transactions, and the number of decimals in the finance. the is no ability to create reports containing posted and non-posted values.

Alternatives considered

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Review Source

Response from Oracle

October 24, 2022

Thanks for taking the time to leave a review, Ahmad! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

CV

Connie V.  
IT Project Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "NetSuite - Robust and customizable, but everything is an add-on. "

December 13, 2018

4.0

NetSuite is a robust ERP system that I would generally recommend for medium to larger businesses. If you can get past the implementation phase, it is generally very easy to maintain. If you need a lot of customization for your business processes, be prepared to manage and test the customization extensively, as there are lots of nuances that can be missed during the testing phases that can prove very difficult later to fix when additional workflows or scripts are in place.

Pros

It's a reliable, secure, and easily accessible cloud service. The platform is robust, and has highly customization forms and reporting, as well as a a lot of integration potential.

Cons

The software is very expensive, and a lot of times, you will need to do heavy customization to have it fit your needs. You will need at least one full time staff on hand to manage the software as an administrator, and the training is very expensive as well. Most advanced features are an add-on, and are not cheap either. While robust, this software isn't ideal for smaller businesses because of its price tag. Once you get the software up and running, it is very easy to maintain. However, implementation can be difficult, and success varies with the amount of customization you may need. NetSuite professional services, who offers customization build outs, generally leaves a lot to be desired. Most of their professional services providers were off-shore, and at times difficult to communicate with.

Review Source

VR

Verified Reviewer  
Accounting Officer  
Financial Services  
Used the software for: 1-2 years

### "Netsuite - Cloud base for the future"

May 5, 2021

4.0

A very good software for cloud base and does the basics as well as for any other added customisation.

Pros

I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload. The fact its a cloud base ERP, you can easily retrieve any information even if you are not connected on your local server.

Cons

It comes with standard reports.Unfortunately, If you need customize reports these are billable.

Review Source

KG

Kimberly G.  
Manager, Financial Reporting  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "The sky is clear in the cloud"

March 6, 2019

4.0

We have been using NetSuite for roughly a year. There were a lot of growing pains. People did not like change. However it is getting better. We are constantly learning new things about the system.

Pros

It is more user friendly. We were previously on PeopleSoft Financials for approximately 20 years. It was highly customized and there were a lot of system limitations as far as reports and queries. More of our users are able to run system reports for themselves such as the AR Aging Report. NetSuite offers more flexibility. It communicates better with other systems that we use. I like being able to access NetSuite from any computer since it is in the cloud. With our previous software, we had to access the system through a VPN if we were outside of the office. I like the global search box

Cons

There are still limitations on some of the saved searches as far as how it pulls in information. For instance, for an AP Report, it can pull in invoice numbers with the vendor, date, amount. If I want it to pull in the check number, this will cause additional lines on the report. I don't like the journal upload process works. If there are multiple errors in a journal that is being uploaded, only the first error is identified. You have to go through multiple attempts in order to find all the lines with errors. This is time consuming.

Review Source

RI

Roibu I.  
CTO  
E-Learning  
Used the software for: 1-2 years

### "Disappointing experience with netsuite."

June 15, 2021

2.0

Becoming netsuite's customer back in 2020 was pretty exciting and promising at the same time; salespeople did well on that, onboarding thought was with some of the issues raised. However, they have not stopped us from making the required integration. Our story: Task Live Integration of the custom-tailored system with NetSuite product. Netsuite advised us to get an integration partner(kind of sub-contractor), and we have agreed on a need for one in terms of giving help to the administrative workers, train and explain the capabilities of the system. As we proceeded, all went good, however when the quote for the integration was given we thought that is pretty much high. Since we did had our experienced IT team, we checked up the documentation and understood that we could make it our self. We have seen that restful API been supported in DEMO mode and been pretty excited about it. After some time, we have decided to use it on our middleware controller with a queuing mechanism, and this was a protection for us because API was in beta mode. After some time, we had found that it was a correct decision since some of the API methods which we used got changed (removed some capabilities); when we asked what is the alternative's there was none except using the Soap API(which caused us to rebuild the integration using the soap in a short time) Someone who has done an integration knows that best practices always test your integration on the sandbox environment before deploying th

Pros

Accessible from anywhere and pretty customizable

Cons

Customer support, not listening to the client and is not client oriented

Review Source

JJ

Jake J.  
BizzOps  
Computer Hardware  
Used the software for: 2+ years

### "Netsuite is a Valid Option, but can be improved"

September 8, 2021

3.0

Overall good, as long as you are willing to put the time into training.

Pros

Capabilities powerful features and has modules for almost every aspect of business. You could centralize under one tool.

Cons

External APIS are not strong. No capabilities for webhooks, and no accessible prebuit options ie Zapier or automat.io. Everything cost money. You have to nickel and dime for everything, and the product is so big it is hard to get answers. CRM is not intuitive for sales team.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Needed a more robust system

Review Source

CB

Chaz B.  
CEO  
Import and Export  
Used the software for: 2+ years

### "Come a long way!"

November 9, 2021

4.0

Scalebility for us was crucial, we have grown over 1000% since inception, NS made it easy to add more employees and functions.

Pros

We have been deployed on Netsuite for 10 years. Over time the software has become much more robust and useful.

Cons

Any ERP software always has a steep learning and implementation curve. But once that is accomplished (think 1 year of work), it mold well to ones business.

Review Source

CW

Christian W.  
COO  
Apparel & Fashion  
Used the software for: 2+ years

### "We opted for NS because of it's consolidation features. "

July 28, 2022

5.0

Pros

That is rich in features and ideal if you need to manage multiple orgs. in one ERP system

Cons

Because it's webbased it can be a bit slow and when it's down it's down and you can't do anything. Luckely this does not happen this often anymore but still. It has happend to us and in this moments there is nothing you can do.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Reason for choosing NetSuite

better fit with out companu

Review Source

Response from Oracle

August 1, 2022

Thanks for taking the time to leave a review Christian! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

CG

Chris G.  
Accounts receivable  
Accounting  
Used the software for: 2+ years

### "Can Handle if data"

November 30, 2023

3.0

Pros

It can handle large amounts of data and displays it very well. Does a good job to view and print invoices

Cons

Too many steps involved to do a cancellation and a write off

Review Source

RG

Rob G.  
Systems administrator  
Warehousing  
Used the software for: 1-2 years

### "All in One Business Solution"

December 2, 2022

5.0

Overall the experience has been a very good one The ACS team are invaluable to this company knowledgeable, and super fast to respond to/resolve issues

Pros

The product is clear and concise in build, ease of use and navigation capabilities,in depth and quite literally covers every need of our business, I'm not even sure we've begun to scratch the surface of what this program is capable of!!!

Cons

the only thing it doesn't do is make the tea

Review Source

Response from Oracle

December 7, 2022

Thanks for taking the time to leave a review, Rob! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

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