# Page 34 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 34 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

---

NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 1st, 2026

# Page 34 - Reviews of NetSuite

## Showing most helpful reviews

Showing 826-850 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Jake M.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Netsuite is the most conveniant & professional Accounting Service Out There"

September 30, 2020

5.0

I recently switched over to Netsuite and I have really enjoyed it so far. It seemed like I picked it up after only a few days of using it. It is a great tool for our team of accountants to use.

Pros

I love the ability to save custom searches in Netsuite. With hundreds of employees using Netsuite in my company, being able to save certain searches for exactly what I am looking for is extremely convenient and awesome. I also love the layout. I recently switched over to Netsuite from a new job and picked it up fairly wuickly due to the simple layout.

Cons

Difficult to find journal entries and transactions from previous years. my company has thousands of employees who have been using Netsuite for years so there are THOUSANDS of entries so I wish there was an easier way to find old entries.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

I switched jobs and Netsuite is what we were using at my current job.

Review Source

CH

Charles H.  
QA Manager  
Food Production  
Used the software for: 2+ years

### "NetSuite, an amazing program"

July 21, 2022

4.0

having everything in one place versus multiple places and it makes it easier and quicker to pull up information

Pros

I like the ease of finding what I need easily and how easy it is to work through it.

Cons

none that I am aware of with what I do with it

Reason for choosing NetSuite

It was perfect for what we were looking for as well as having the ability to work with a rep on a one on one basis

Review Source

Response from Oracle

July 22, 2022

Thanks for taking the time to leave a review Charles! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Marketing Coordinator  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "You'll spend an extraordinary amount of time, money and effort on the simplest of things"

April 26, 2018

1.0

Pros

It integrates with inventory information on Netsuite ok. That's all. Even then, I've experienced some serious issues with this.

Cons

As the marketing coordinator, I have a lot of pressure on me to implement SEO campaigns, online tracking etc. Even working with an in-house developer I have experienced so many problems it is unbearable. The price is ridiculously expensive, the code is setup in such a way you're required to use their developer services (which cost an arm and leg) to make any basic changes, the CMS offers limited editability... I could go on and on. Anyone who thinks this system is good is inexperienced and hasn't had any exposure to a well crafted user-friendly developers platform. Don't waste your time and life savings.

Review Source

AP

Anil P.  
Editor  
Entertainment  
Used the software for: 1-2 years

### "Creative Alliance Review"

April 4, 2024

4.0

It has been a good experience using NetSuite for almost a year now and it has benefitted us to know about the performance of our products and the feedbacks of customers.

Pros

It is easy to integrate with other products of Netsuite which gives detailed information and makes the workflow constant. It also has many tools to get to know the customer needs and also monitor the performance of the company and the product. It has benefitted small business like us.

Cons

The costing is very high and it could be overwhelming for using it for the first time. Other than that it is alright.

Review Source

Response from Oracle

April 9, 2024

Thanks for taking the time to leave a review, Anil! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Marcel F.  
Gestion des clients  
Broadcast Media  
Used the software for: 1-2 years

### "Un logiciel incomparable "

November 27, 2023

4.0

Pros

NetSuite est un logiciel très facile d'utilisation et très efficace. Il me permet la gestion des clients au sein de notre entreprise, il nous a beaucoup permis de gérer la chaîne logistique ainsi que la gestion des achats. Il présente des fonctionnalités très remarquables sans quoi nous ne pouvons pas en tirer profit comme c'est le cas à présent.

Cons

NetSuite est un outil très complet, fiable et intégrable. Seulement que son tarif est très élevé.

Review Source

SI

Svetlana I.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "NetSuite for non-profits"

February 7, 2024

5.0

My overall experience has been positive, and we appreciate the software donation.

Pros

NetSuite has allowed us to streamline our donor relationship management and program tracking. Having the many features allows us to save time and build better relationships.

Cons

Because NetSuite has so many features, figuring out the correct approach can sometimes be tricky.

Reason for choosing NetSuite

The pro bono program allowed us to get a very comprehensive database product free of charge.

Review Source

PG

Prasad G.  
Internal Accountant  
Wholesale  
Used the software for: 2+ years

### "NetSuite Oracle- Great Choice"

November 7, 2020

5.0

It's a great application in terms of user friendliness as any user can familiarise with features with a little help and paths from one domain to another, say for e.g. from AP/AR to Purchases or Sales are very clear and easy to find on the menu.

Pros

It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help. For SMEs, this means a lot in terms of money that could be saved.

Cons

At times it takes a lot of time to save pages, for e.g. when we want an invoice for pick up customer quickly it takes ages to save the page, I agree that there could be more to this issue, such band width, network traffic etc, but in my experience the wait time has been quite significant at times. Because of this, we sometime forgot to wait for the green colour confirmation bar that says info has been saved and have exited the page without realising data may not have been saved.

Review Source

BB

Bob B.  
Operations  
Food & Beverages  
Used the software for: 2+ years

### "My Experience with NetSuite"

January 20, 2023

4.0

Good product, little support unless you want to pay extra. training is expensive.

Pros

Available and reliable at all times.

Cons

Expensive for users that have limited use for it.

Review Source

Response from Oracle

January 25, 2023

Thanks for taking the time to leave a review, Bob! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AS

Adam S.  
Site Engineer  
Construction  
Used the software for: 2+ years

### "Amazing Software for Project Management"

June 4, 2023

5.0

I recommend making the customization more flexible for the user level customize the tables in a flexible way

Pros

the best feature is a web-based platform, it prevents us from installing and setup problems. and there is a mobile app for some functions.

Cons

The interface design looks complex, especially for the first time, and the flexibility to edit and customize is limited.

Review Source

Response from Oracle

June 8, 2023

Thanks for taking the time to leave a review, Adam! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Alvaro I.  
Director of Web Development  
Internet  
Used the software for: 2+ years

### "Great ERP"

July 13, 2018

5.0

Help us at a time we were growing the company, so right now we are more efficient and have real time data because of Netsuite.

Pros

\- Very Robust and Fully customizable - Have an API and so connect with third party and other tools you use internally can be definitely doable. - Multiple currencies, locations and internationalization help you when you have to access in different subsidiaries - Have great tools for making reports The support have been great the last 2 or 3 times I used it.

Cons

\- Sometimes tends to be slow, It seems like that was a problem with the implementation but in general it feel slow. - The UI looks old, but does what you need. - The documentation is really heavy and sometimes is hard to find things there.

Review Source

MAHH

Mohd Ali Hanafiah H.  
Operations Director  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "NetSuite Review"

September 3, 2022

5.0

The dynamic, powerful, and reasonably priced program known as NetSuite. It comes highly recommended for any business wishing to advance and modernize its costing and finance department.

Pros

An easy-to-use product that is entirely cloud-based. Automatic software updates are available. Quite friendly and can be kept up without much involvement of IT personnel. It really meet the needs of my organization, a variety of customization choices are also available.

Cons

There are room for improvement with regard to the restrictions on reports, and hard-coded features.

Review Source

Response from Oracle

September 13, 2022

Thanks for taking the time to leave a review, Mohd Ali Hanafiah! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Jeremy S.  
Manager of Analytics, Customer Operations  
Computer Software  
Used the software for: 2+ years

### "As good a view of the customer as our team enters"

December 31, 2017

4.0

Support can see what services is doing and vice versa. Finance can see both too.

Pros

Automation, sharing and collection of data about the customer experience all in one place. It is pretty easy to use if you take a little time to get familiar with it, but you have to make an effort to use to good capability. Its only as good as you put in; if your team doesn't record the interactions, then you don't have the data.

Cons

Analytics on notes are almost impossible and so much is hidden in the notes. The reports have some features while others are available in searches - and reports are difficult while searches are easy. Searching is limited to 3 step relationship, but that is supposed to come to five steps soon.

Review Source

VS

Vladimir S.  
CEO  
Telecommunications  
Used the software for: 2+ years

### "Excellent Payroll, Accounting and CRM Platorm - BUT highly unethical company."

March 17, 2020

4.0

We used to utilize NetSuite in our entire organization, for over 15 years. We used it for our ERP system, our CRM, as well as our e-commerce website, hosted on GoDaddy. It was the centerpiece of our day-to-day operations and our business. Everything was tied into NetSuite. We are a Value Added Reseller of many Telecommunications systems manufacturers for the IT industry. NetSuite handled our e-commerce, order processing, inventory management, accounting, and even some marketing, perfectly. Until one day, they hit us up with a 100% price correction and some pretty bizarre and unethical terms/conditions and even borderline illegal stuff, like ownership and retrieval of our databases. Luckily we were able to find a company out of Europe, who, despite NetSuite's every effort to obscure and prevent us from leaving, were able to extract, compile and upload all of our data into QuickBooks. Since that day, we've been using QuickBooks, and we cannot be happier with their software and support, as well as wit their business ethics.

Pros

Good ERP software, integrated with all the essential CRM, e-commerce and marketing tools, easy to use, great user permission granularity, etc.

Cons

Jacked up prices, extortionist mentality, poor business practices, unprofessional support, machiavellian attitude sales doctrines, etc.

Review Source

GD

Giovanni D.  
ICT Application Specialist  
Real Estate  
Used the software for: 1-2 years

### "Vantaggioso"

March 14, 2023

4.0

Complessivamente è un ottimo prodotto che consiglierei ad ogni azienda strutturata

Pros

La possibilità di avere molte facoltà di editing e soprattutto di avere una visione globale e dettagliata dei costi in termini di budget e spese richieste

Cons

Qualche leggero rallentamento nel caricamento dei dati; delle volte si rischia di perdere troppo tempo nella ricerca di un dato specifico

Review Source

Response from Oracle

March 16, 2023

Thanks for taking the time to leave a review, GIovanni! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
経理  
Retail  
Used the software for: 2+ years

### "参考になれば"

July 5, 2023

3.0

日本企業だと使いこなすまでが難しいのではと思う。

Pros

操作自体は簡単だと思うが、やりたいメニューを探すのがわかりにくい。

Cons

カスタマーサポートの日本語対応カスタマーサポートサイトもわかりずらい。

Review Source

Response from Oracle

July 7, 2023

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

Zie Mamadou C.  
Developpeur d'application  
Computer Software  
Used the software for: I used a free trial

### "Gérer votre entreprise avec NetSuite"

October 31, 2023

4.0

NetSuite offre une diverisités de fonctionalités

Pros

NetSuite est une solution complète pour la gestion de votre entreprise

Cons

NetSuite est plus adapter à la gestion des entreprises de grandes taille

Review Source

Response from Oracle

December 6, 2023

Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MH

Michael H.  
Corporate Controller  
Apparel & Fashion  
Used the software for: 2+ years

### "NetSuite Financial Module"

August 15, 2023

4.0

The data flow among subsidiaries seems to be seamless.

Pros

It's easy to generate consolidated financial statements of multiple subsidiaries.

Cons

Every new feature requires customization, and it could be costly until it works.

Review Source

Response from Oracle

August 17, 2023

Thanks for taking the time to leave a review, Michael! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

RC

Robert C.  
General Manager  
Dairy  
Used the software for: 1-2 years

### "Been using Netsuite for a couple years now and it has been a very good change"

November 22, 2022

5.0

Very happy with the results we have obtained.

Pros

Flexible in configuration so we could adapt it to our business.

Cons

Not all features are intuitive to use. Setup was complicated.

Switched from

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)

We needed a cloud based system.

Review Source

Response from Oracle

November 30, 2022

Thanks for taking the time to leave a review, Robert! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AM

Andrew M.  
President  
Building Materials  
Used the software for: 2+ years

### "Integrated Cloud based software simplifies overall control of company"

July 12, 2019

5.0

Pros

The fact that you always have access to all your information and that it is always current. Do not have to worry about the security of my information. System is updated on an ongoing basis. Integrated ERP and CRM. Everyone in the company has access to information regarding their area of responsibility.

Cons

We have partnered with Netsuites for the long term. We rely on them not to exploit the fact that we are tied in with them on a subscription basis. We have no guarantees with regards to future pricing.

Reason for choosing NetSuite

We did not look further than Netsuites as it matched all our criteria.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

At the time, we could not easily integrate the CRM with the ERP. Also the information was all on a server that had to be backed up. Access was also not that easy. Very important was the integration with the company doing our outbound shipments.

Review Source

EN

Emily N.  
CFO  
Accounting  
Used the software for: 1-2 years

### "The worst experience of my life"

July 20, 2023

1.0

I will never refer anyone to use Netsuite.

Pros

It is the same thing like other reviews for Netsuite. The sales team oversold a lot of function that when we go to the end, we know that it's not true.

Cons

Customer service is so bad. We wanted to add more function so we signed a new change of order to add customer deposit import integrator, we talked to account manager, implementation team and spent 7 months to build it and at the end they said we don't have that function available. We paid more than $20k for nothing and then they said even if it not work but you sign the contract so I have to pay. I sent email to so many people but no one care to reply. They just want the money for the service that they cannot provide. I worked in accounting for more than 12 years and Netsuite is the worst experience I have.

Review Source

JR

John R.  
NetSuite Admin  
Furniture  
Used the software for: 2+ years

### "Swiss Army Knife Software"

February 16, 2023

5.0

I have been developing and administering NS for over 10 years. the growth and expansion of the system as been incredible. I will never need to learn a new technology.

Pros

So many pros features and functionality. I mostly love the flexibility and customization capabilities of the software

Cons

High learning curve. NS does not provide enough free access for developers who want to learn the system and develop solutions as freelancer.

Review Source

Response from Oracle

February 17, 2023

Thanks for taking the time to leave a review, John! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

GM

Grant M.  
NetSuite Administrator  
Accounting  
Used the software for: 2+ years

### "Auction House Review"

July 20, 2022

5.0

Excellent, good support, great team

Pros

Ease of use, short learning curve. All financials are in place

Cons

Multiple currency reporting is not very flexible

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing NetSuite

Cost and experience

Switched from

[JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

Cost and more user friendly design

Review Source

Response from Oracle

July 25, 2022

Thanks for taking the time to leave a review Grant! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

JH

Julie H.  
Senior Accountant  
Accounting  
Used the software for: 2+ years

### "Robust system that's also fairly intuitive"

October 27, 2020

5.0

Netsuite is a robust product that make searching and reporting easy. There is a way to report on anything in anyway you need.

Pros

Netsuite is fairly intuitive for being such a complex system. I also really love the Sandbox capability. I love being able to mess around and try things without actually affecting the books. It also integrates with just about every finance product I've ever been interested in.

Cons

I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more. I also wish their support system was easier. You are forced to use SuiteAnswers to look for answers yourself, which can be helpful, but it seems like you have to jump through some hoops before being able to talk to a support representative. My account CSM often refers me to support for questions that I feel like he should know.

Review Source

KE

Khairi E.  
senior Project manager  
Renewables & Environment  
Used the software for: 2+ years

### "Renewable Solar user"

February 23, 2024

4.0

Able to manage timesheets, invoices, POs and all sync with platforms like stampli

Pros

Ongoing record keeping for post-mortem project close out.

Cons

Need formal training to ensure user gets the most out of it.

Review Source

明高

明日香 高.  
Accounting  
Computer & Network Security  
Used the software for: 2+ years

### "Netsuite"

July 6, 2023

1.0

決して使いやすいとは言えない

Pros

自分でカスタマイズする範囲が広い。逆に面倒でもあるが。

Cons

・日本の財務に対応したローカライゼーション機能をもっと充実させて欲しい。・使える償却資産管理機能を実装して欲しい。・メンテナンス情報は事前に全ユーザーが見られるように工夫して欲しい。メイン画面に通知を出すなど。・勘定科目を変更すると自動的に税率が10%に変わる仕様をやめて欲しい(弊社だけなのかも知れない)

Review Source

Response from Oracle

July 10, 2023

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

Talk to a Capterra advisor for free and get results within 15 minutes.