# Page 35 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 35 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

---

NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 1st, 2026

# Page 35 - Reviews of NetSuite

## Showing most helpful reviews

Showing 851-875 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hubert R.  
Analyst  
Marketing and Advertising  
Used the software for: 1-2 years

### "Netsuite: Time tracking & Payroll"

July 30, 2019

2.0

Overall, I believe too much time was spent on this software for something as simple as keeping track of hours. Most analysts and even managers dreaded inputting time which often resulted in delaying the tasks until the end of the month. Monthly lists of reminders to fill out time were very robust as most chose to input time at the end of the month, which in itself, required a few hours to fill out properly.

Pros

There was a feature that allowed you to save the previous week's timesheet data so that you can import it over to the most current week you were working. This was a boon as it would get tedious entering all the relevant information weekly (project codes, clients, tasks, hours, on what days, etc). Having this little shortcut allowed to trim the time down spent recording working hours.

Cons

It was extremely tedious if your workweek differed week in and week out. There was the utilization of several drop-down menus in order to finally pick the correct task and code under a specific channel and client. Usually, too much time would be dedicated to filling out these timesheets due to the inefficient nature of the software. There were definitely ways to optimize the process, however, this was the agency's payroll and timesheet software of choice.

Review Source

VR

Verified Reviewer  
Product manager  
Food & Beverages  
Used the software for: 1-2 years

### "Good sofware for CRM oprations"

March 11, 2023

4.0

A good platform that helped develop the company's work, provides good solutions to CRM problems.

Pros

A good program for automating the company's accounting operations. We used this program to issue and track invoices and it gave satisfactory results. It also gave good results in managing CRM operations. It helped a lot in automating supplier data.

Cons

Sometimes problems occur with e-mail, training is needed before starting to use, developing the program by adding new features will raise work efficiency.

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

We used NetSuite on the advice of some friends.

Review Source

Response from Oracle

March 15, 2023

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

IL

Ida L.  
FP&A Manager  
Computer Software  
Used the software for: 2+ years

### "Easy to use"

July 25, 2022

5.0

Pros

Easy to use and it is easy to find instructions of new functions how to use through website.

Cons

The subscription fee is not cheap and it is not easy to change some setting after entering a SO if we want to do some updates

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Review Source

Response from Oracle

August 1, 2022

Thanks for taking the time to leave a review Ida! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

BA

Bethanne A.  
Accounting Specialist  
Facilities Services  
Used the software for: 2+ years

### "NetSuite is the best accounting/program out there!!"

June 27, 2017

5.0

Makes invoicing fast & very easy. Lots of options & easy to customize this software to make it work for your company & what you are invoicing.

Pros

NetSuite can do so many things. It is the easiest program I have ever used for invoicing. It has a lot of different options to choose from that you can utilize. You can tell it to tax a customer/parent company or you can tell it that the company is tax exempt. So everytime you do an invoice for that company it will automatically add or not add the tax. There is even a "file" section that you can upload forms like tax exempt forms, or customer contracts. And it is so easy to bring up a company & see all of the invoices that we have ever made for them in a list. It has made our invoicing streamlined & very straight forward. This software has so many options it's crazy. If anyone in our accounting department can think of something that would be helpful to us on the invoice that is not already there, the president of our company can go into the "back ground" of the software & add & delete fields from our invoicing templates. Love this program!!!

Cons

It can be confusing to figure out how to set up your "Dashboard" for your own specification & usage. Other than that there isn't anything that we don't like about NetSuite!!

Review Source

PI

Protus I.  
Financial Accountant  
Information Technology and Services  
Used the software for: 1-2 years

### "Netsuite - A great flexible system for firms intending to grow faster and excellent in business."

November 20, 2022

5.0

Netsuite is an excellent product with great ability to customize and manipulate data and 7se third party integration.

Pros

This product is super easy and very fast to implement, setup and get started with. I like that its highly customizable to suit your needs. Compared to its competitors, it has more functionality and flexibility. Also since I started using it,we have been able to save time and cost since everything is done digitally. It has greatly helped us i transfering our records from our old accounting system . It has a lot of awesome integration and options 9n how to make our work run smoothly.

Cons

There is no major drawback that that i have recently encountered in terms of integration and performance. The only issue is pricing, its somehow not friendly for small business.

Review Source

Response from Oracle

November 30, 2022

Thanks for taking the time to leave a review, Protus! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

JL

Jian L.  
CEO  
Wholesale  
Used the software for: 6-12 months

### "Poor implementation, upsell"

March 26, 2020

3.0

Overall during the initial demo, when I ask them whether certain functions can be done in Netsuite, they will say yes and show me how things are done, then I have the impression that it will be include in our software. Once we started the implementation process, a lot of functions that was in the initial video is not available to us anymore, unless we pay them to do it on phase 2. Phase 2 isn't cheap, my quote was twice what I initially quoted for the first year. NS has lost my trust after that. So we seeked outside implementation team. So far how I feel is that Netsuite doesn't want to understand your business model, nor your workflow. They will sell you the basic, find very basic implementation personnel who's doesn't have enough knowledge that fully understand the system. Then when you get impatient, you will reach out to them and they can upsell your more product and services. If not heavily invested, I would've stop this implementation process. This is the worst experience I have with any software company, it's a company focus on force upselling instead of providing solutions to help business to grow.

Pros

We have not start using it yet, we are still in the implementation phase over 6 months into this software. There's nothing I like so far

Cons

The implementation team has very little knowledge about the system. For example if I have question that I can't find answer to Netsuite Training, the answer I will get is, this is phase 2, it's basically you are on your own unless you pay great amount of money for Netsuite to do your phase 2 implementation

Review Source

VR

Verified Reviewer  
CEO  
Automotive  
Used the software for: 2+ years

### "Netsuite"

August 24, 2019

3.0

VERY aggressive sales people.... Made many promises they could never deliver on.

Pros

Works pretty good for our pick pack and ship opperation

Cons

Cost is very HIGH, too high really.....

Alternatives considered

[SAP Business ByDesign](https://www.capterra.com/p/77379/SAP-Business-ByDesign/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing NetSuite

Made promises they were never able to deliver on, too costly to switch now... Maybe one day though.

Review Source

LS

Laura S.  
CFO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Difficult to Implement but good back end"

January 4, 2024

4.0

Pros

Once you have processes and reports set up, very easy to use. Processes quickly. Integrates nicely with other software.

Cons

Implementing anything new is very difficult; in house implementation teams are poor; feel nickeled and dimed every time we need something (quarterly check ins are really disguised sales opportunities).

Reason for choosing NetSuite

Netsuite also has a CRM while Sage did not. Price point of dynamics was too high

Switched from

[Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/)

Did not integrate with any software or even the bank

Review Source

HM

Hanane M.  
Freelance  
Marketing and Advertising  
Used the software for: 6-12 months

### "Making a decision"

January 30, 2024

5.0

A very wonderful experience and still like you

Pros

Streamline operations, drive growth, and achieve greater agility in today's dynamic business environment.

Cons

Internet connection failure causes poor productivity

Review Source

mK

michael K.  
CFO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great Software, key is a good implementation consultant"

January 17, 2023

5.0

I really like NetSuite. NetSuite needs to take more direct control over implementation partners. The implementation support from aligned vendors was greatly lacking.

Pros

Has more features than I wil ever need. Using a cloud based application is a great benefit.

Cons

So many features it is hard to simplify down to what is actually needed/used.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Need more functionality

Review Source

Response from Oracle

January 25, 2023

Thanks for taking the time to leave a review, Michael! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Angelo A.  
Business Improvement Leader  
Food & Beverages  
Used the software for:

### "A great tool but not a solution"

March 12, 2017

4.0

We have over 100 users and use almost every feature available: webstore, ERP, CRM, Marketing Automation. We provide Engineering Services (maintenance services and design / build / install) and Distribution (Retail / Wholesale). It's a fantastic tool but people should never expect the tool alone to provide the business solution. The solution is clearly defining your business processes end to end from a customer experience perspective. Reporting is easy using Saved Searches.

Pros

Very flexible and adaptable. Cloud based and covers the full range of enterprise needs. Easy to use and good online help resources. Huge range of apps / partners can be used to establish exactly what your business needs.

Cons

You need access to specialist capabilities for a really effective implementation. Don't rely on their professional services unless you have very deep pockets. Customer service support is fine for simple issues and questions; usually good technical understanding but have trouble translating that into operational context. I've developed a fairly deep understanding of the entire suite excluding accounting. Helps me engage directly with the professional services and development people when working up solutions.

Review Source

JG

Jennifer G.  
EDI Coordinator  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Convenient Managment"

December 27, 2022

5.0

My overall experience is great. Once you get used to the layout of NetSuite, it is very easy to manage.

Pros

I like that you are able to manage many business aspects all on one platform.

Cons

To new users, it can be somewhat difficult to locate where certain items are.

Review Source

Response from Oracle

January 5, 2023

Thanks for taking the time to leave a review, Jennifer! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Executive Vice President  
Retail  
Used the software for: 2+ years

### "Evolving ERP Platform"

December 3, 2019

4.0

A long learning curve, but very happy with the outcome. You will be investing a lot of time and money to get this rolling, so you need to think about being in it for the long haul.

Pros

Very customizable to fit your business, and with Oracle's backing, continues to add features. For those that find they were looking for more elaborate accounting software, they'll be amazed at all of the other items that can help to streamline your company or organization.

Cons

You'll need someone to help implement this. This is not an easy platform to just buy and start using. It will often force a company to rethink their processes and document them so that they can be implemented within the platform.

Review Source

SH

Sherissa H.  
Homemaker  
Construction  
Used the software for: 6-12 months

### "Net suite is great."

March 5, 2023

5.0

Overall, I’ve had a great experience with netsuite.

Pros

A great program that allows me to stay on task and get projects done.

Cons

A little pricey, but well worth the cost. This is a great software.

Review Source

Response from Oracle

March 7, 2023

Thanks for taking the time to leave a review, Sherissa! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Tara H.  
Marketing Coordinator & Corporate Social Responsibility Officer  
Retail  
Used the software for: 2+ years

### "Great CRM and Ecommerce Tool"

October 31, 2018

5.0

Hands down my favorite CRM and Ecommerce tool. Reporting is King!

Pros

It wasn't until I used a different software for CRM, Inventory, and reporting that I missed using NetSuite. It was simple to have different roles and permissions for departments like marketing, finance, operations. The reporting was easy to set-up daily/weekly/monthly reports and have them emailed straight to your inbox. It also made it a breeze to find invoice amounts and analyze the marketing budget spend each month.

Cons

It is hard to get up to speed with NetSuite at first. But once you understand the basic framework, you can navigate around with intermediate understanding and do well.

Review Source

BF

Brian F.  
Founder  
Publishing  
Used the software for: 2+ years

### "Netsuite Users Since 2006"

September 13, 2021

5.0

Too many to list. We've built our business around Netsuite and use if for just about everything including but not limited to: Accounting, sales automation, marketing automation, inventory management, warehousing and fulfillment, the list goes on.

Pros

There's no substitute for a cloud based fully integrated system like Netsuite. We went live January 1, 2006 and have been building our company around Netsuite ever since.

Cons

I can't answer this questions because there's nothing I really dislike about Netsuite. The company and the product have been exceptional.

Reason for choosing NetSuite

Not applicable

Review Source

VR

Verified Reviewer  
Senior Finance Associate  
Insurance  
Used the software for: 1-2 years

### "Great Choice for Smaller Companies"

June 24, 2022

5.0

Pros

The UI is great for an ERP. The reporting and search capabilities are great and allow for customized views that satisfy Accounting and F&A needs.

Cons

From an FP&A perspective, there isn't any area where NetSuite falls terribly short. Sometimes the process flows within the interface can be heavy (a lot of clicking) but compared to my prior experience with SAP HANA it is still lightyears ahead.

Review Source

Response from Oracle

June 28, 2022

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

BA

Blandie A.  
Inventory Management Supervisor  
Retail  
Used the software for: 2+ years

### "NetSuite Reporting for Inventory Management"

November 20, 2022

3.0

Needs improvement or enhancement to fit the business users

Pros

Accounts maintained for inventory was understandable if it is integrated correctly.

Cons

Product set-up, pricing, cannot be maintained per SKU Level that resulted to an integration of data from JDA.

Review Source

Response from Oracle

December 8, 2022

Thank you for taking the time to leave a review, Blandie. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

JL

Jenni L.  
CEO  
Consumer Goods  
Used the software for: 2+ years

### "All in one system"

November 18, 2022

4.0

Pros

All in one system, and we knew we could grow larger without having to switch ever again.

Cons

Very hard to use and requires paying consultants to customize each aspect and train users.

Switched from

[Stitch Labs](https://www.capterra.com/p/139349/Stitch-Labs/)

Stitch Labs was purchased and we feared would no longer offer what we needed.

Review Source

Response from Oracle

November 29, 2022

Thanks for taking the time to leave a review, Jenni! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

CP

Carey P.  
Sales  
Food Production  
Used the software for: 1-2 years

### "Pretty good"

June 19, 2023

4.0

Overall it is pretty useful for quite a few things. It has a lot of different tools and options.

Pros

It is a well polished tool that is very useful for every part of a business. Storing data like contacts and inventory.

Cons

Setting up and implementing can be quite hard if large amounts of data need to be filled into it and processed l.

Review Source

Response from Oracle

June 22, 2023

Thanks for taking the time to leave a review, Carey! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AT

Andrew T.  
Senior Accountant and Financial Analyst  
Real Estate  
Used the software for: 6-12 months

### "NetSuite Review"

January 20, 2023

4.0

Overall, it has been a good experience and the integration is getting better each day. The individuals we have worked with are enjoyable and can typically connect us with someone who knows the answer to our questions.

Pros

The reporting capabilities. It is easy to customize BS and IS reports and save these for future use.

Cons

We have had issues with integrating netsuite and other systems- specifically Ramp payment platform. Also, there is no integration with Office RnD (our main platform used for revenue process).

Reason for choosing NetSuite

I was not involved in purchasing decision.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Needed more features

Review Source

Response from Oracle

January 25, 2023

Thanks for taking the time to leave a review, Andrew! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Tax accountant  
Telecommunications  
Used the software for: 1-2 years

### "Quick to learn"

December 18, 2022

4.0

Generally netsuite has been pretty good for giving me reports that are readable and usable.

Pros

It is generally pretty easy to pull together informative reports.

Cons

Sometimes it takes a ton of clicks to get where you’re going. Wish it integrated with more.

Review Source

Response from Oracle

December 19, 2022

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AR

Alla R.  
Finance Manager  
Financial Services  
Used the software for: 2+ years

### "NetSuite Accounting "

December 28, 2023

5.0

Pros

Great for consolidation of data when using multiple currencies

Cons

Expensive.., but perfect for business using different currencies

Review Source

jL

joyce L.  
Finance Planning and Analysis Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Old Fashioned But Works "

March 28, 2024

4.0

Overall it's a great tool for small to medium sized late stage startups.

Pros

\-allows users to view details of transactions -different sort and filter functions for reporting and a one-click download to excel -ability to connect and integrate with financial reporting softwares

Cons

\- old fashioned looking dashboard and portal - too many different roles exist within the system and makes it very difficult to manage which access to give out in order for certain users to view specific items (i.e. credit card transactions, or billing schedules)

Review Source

Response from Oracle

April 9, 2024

Thanks for taking the time to leave a review, Joyce! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Marketing & Business Intelligence Assistant  
Architecture & Planning  
Used the software for: 2+ years

### "NetSuite for retail"

April 25, 2019

1.0

Pros

Not much. We used the web version & the POS system of NetSuite. The web version was a clunky mess. Attempting to do very straightforward tasks was a headache. That could've been due to the way our company set it up, or the software itself. Hard to say, but I did not really enjoy my experience using it.

Cons

Something as simple as refunding a customer's online purchase took 10+ steps and they were not intuitive. Attaching any type of jpeg or document was very bizarrely difficult. Sometimes it just would not work for no apparent reason, or the dashboard page wouldn't load for what seemed like hours at a time.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.