# Page 36 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 36 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 36 - Reviews of NetSuite

## Showing most helpful reviews

Showing 876-900 of 1991 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SP

Sholomon P.  
NetSuite Integrator and Web Systems  
Automotive  
Used the software for: 2+ years

### "NetSuite as the best cloud ERP!"

August 3, 2022

5.0

Pros

NetSuite is highly customizable and can fit all business process, and can cope up with the emerging technology changes

Cons

NetSuite is quite expensive and most of the add-on modules are being paid as well

Review Source

Response from Oracle

August 4, 2022

Thanks for taking the time to leave a review, Sholomon! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Lauren R.  
Marketing & Sales Support Assistant  
Chemicals  
Used the software for: 1-2 years

### "Great for growing eCommerce company "

November 3, 2022

4.0

Pros

We switched to NetSuite because our business was growing too big to stay on the current software we were using to manage our website. NetSuite allowed us to truly track our inventory in a very automated and precise way. This elevated our customer satisfaction as a result. Before implementing NetSuite, we had no idea whether or not a product was in stock. This changed after NetSuite was implemented.

Cons

The switch over was very tedious with updating SKU's, but worth it in the long run. Highly recommend!

Review Source

Response from Oracle

November 18, 2022

Thanks for taking the time to leave a review, Lauren! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

DY

Denis Y.  
IT Consultant  
Telecommunications  
Used the software for: 2+ years

### "Très bon logiciel de gestion"

January 8, 2023

5.0

Pros

J'apprécie énormément la facilité d'utilisation et de prise en main.Les différentes secteurs métiers de l'entreprise on rapidement pris la main sans difficulté.

Cons

Le seul bémol reste le prix, car pour les PME et TPE, il faut revoir le prix.Je recommande les entreprises ayant la possibilité d'acquérir cet outil de ne pas hésiter, personnellement c'est chic.

Review Source

Response from Oracle

January 13, 2023

Thanks for taking the time to leave a review, Denis! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Steven C.  
Business Development  
Automotive  
Used the software for: 1-2 years

### "We replaced SAP with Netsuite."

April 19, 2019

5.0

Business Problem Solved: Having a cloud based accounting system without hiring an expensive IT Guy. Was able to automate our sales and purchase process and the reports it generated were really useful.

Pros

Its flexibility and its less dependency on programmers. We replaced our SAP Business One with Netsuite Limited Edition after our IT Guy left. Since the forms in Netsuite are easily customizable without any programming required. We were able to easily edit our the layout of the documents to suit our needs by ourselves. Also, since Netsuite is cloud based. We were able to implement it easily in our provincial branch by just buying a $100 laptop as compared to $1,000-2,000 if it was SAP.

Cons

Additional support is expensive. But you can eventually find most of the solutions in google or its forum.

Review Source

JF

John F.  
CFO  
Food & Beverages  
Used the software for: 6-12 months

### "Stay Away"

March 3, 2023

1.0

Very bad implementation - had to abort. NetSuite Sales team, Customer Service team and implementation consultants don't know the product and don't work well together. NetSuite has poor customer service response and high turnover. We had 3 customer service reps in under a year. Completely unresponsive.

Pros

Product has good interface with ease of navigation.

Cons

Implementation process was horrific. Do not consider this product unless it works right out of the box for you.

Review Source

Response from Oracle

March 7, 2023

Thank you for taking the time to leave a review, John. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

ehB

el houcine B.  
imprenditore  
Apparel & Fashion  
Used the software for: 2+ years

### "io e netsuite"

February 16, 2023

4.0

esperienza più che ottima , sono riuscito a quasi dimezzare le tempistiche e sono riuscito a inserire l automazione nei miei processi

Pros

software molto buono a mio avviso , permette di svolgere molte funzione in automazione e di conseguenza permette di ottimizzare le tempistiche

Cons

uno dei punti critici è il prezzo che per molti può sembrare inaccessibile ,e per ultimo credo che la varietà di funzione rende difficile a prendere facilmente le funzioni

Review Source

Response from Oracle

February 17, 2023

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

KD

Kevin D.  
Credit Analyst  
Consumer Services  
Used the software for: 2+ years

### "Please consider when using for Accounting purposes"

November 25, 2023

5.0

I definitely recommend this product. Please consider if your accounting department has a daily log of Journal Entries.

Pros

All the options available when using NetSuite. With a bit of training, the possibilities with NetSuite is endless. Using this program makes me want to take courses and learn other functions.

Cons

Because there are a lot of functions an administrator is needed to teach how and when to use other areas of NetSuite.

Review Source

LR

Lala R.  
IT Administrator  
Legal Services  
Used the software for: 2+ years

### "NetSuite"

September 9, 2022

5.0

Pros

We are using NetSuite for billing and invoicing and for account management. It is the best remote support tool I have ever used. It is really nice and user-friendly.

Cons

There is nothing to dislike about NetSuite. We are using NetSuite for billing and invoicing and for account management. It is the best remote support tool I have ever used. It is really nice and user-friendly.

Review Source

Response from Oracle

September 27, 2022

Thanks for taking the time to leave a review, Lala! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

JN

Jose N.  
CTO  
Medical Devices  
Used the software for: 1-2 years

### "Good money for value product"

February 14, 2024

5.0

Pros

lots of customizable options and pretty easy to navigate and use and pretty flexible

Cons

had to build a lot from scratch and had to train developers on how we want it.

Alternatives considered

[Infor CloudSuite PLM for Process (Optiva)](https://www.capterra.com/p/238477/Infor-CloudSuite-PLM-for-Process-Optiva/)[Epicor Industry ERP Cloud](https://www.capterra.com/p/264570/Epicor-Industry-ERP-Cloud/)

Reason for choosing NetSuite

was the most appropriate considering our business needs

Review Source

AS

Apeksha S.  
Accounting Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Best ERP out there"

August 5, 2021

5.0

The best Software I have worked with. The easiest one out there. The report generator is pretty simple and drill down makes the work much faster when reviewing.

Pros

The search bar is a savior where I do not need to remember where to click or how to go through the drill down. Very easy to use.

Cons

I have not used all the modules that NetSuite has to offer so I really cannot comment on a con.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Review Source

VR

Verified Reviewer  
NetSuite & Technology Consultant  
Computer Software  
Used the software for: 2+ years

### "Great flexibility"

November 16, 2018

4.0

Overall NetSuite is great. You can tweak it to work just the way you want without too much trouble. They have room to improve both in Performance/Stability and in providing more knowledgeable support reps for working on your support tickets.

Pros

NetSuite's biggest pro is that you can customize just about everything you want - either through native tools or via scripting. You can make the ERP your own and make it work just the way you want in order to run your business as efficiently as possible.

Cons

Their Support isn't always the best. They try their best, but a lot of the time you may know more than the support team you end up working with.

Review Source

VR

Verified Reviewer  
Finance  
Accounting  
Used the software for: 1-2 years

### "Netsuite a great Accounting tool for a growing business"

April 25, 2019

5.0

Netsuite has been great to our business. We have had teething problems when implementing for clients however as we move along and everyone understands what is required of them, this cloud accounting software will serve you well.

Pros

Netsuite is a great cloud based accounting software. Easy to use for entry level accountants. The bank recon is the best in cloud based accounting I have used so far. The reporting functions are straight forward and the actual reports are easy to read. The drill down function works well when you want to drill down on certain transactions. Netsuite if the best for a growing business.

Cons

The fact that you can change an actual journal makes me a bit nervous. Although there is an audit trail of changes, as an Accountant it does make me nervous somewhat.

Review Source

VR

Verified Reviewer  
Senior Accountant  
Accounting  
Used the software for: 2+ years

### "NetSuite - 3 years of use"

August 16, 2018

4.0

I have enjoyed the flexibility and ease of use that NetSuite provides over the 3 years that I have interfaced with the software.

Pros

What I like most about NetSuite is how flexible of a platform it is. I like to use the term "modular". I also have to mention the fact that the software is hosted in the cloud, allowing for ease of access from practically anywhere in the world, and safety of data.

Cons

This one is a trade off, but because of the fact that NetSuite is hosted in the cloud, that can mean periods of downtime or a bottleneck of bandwidth, however I have experienced this only in very rare circumstances.

Review Source

VR

Verified Reviewer  
Web Developer  
Computer Software  
Used the software for: Less than 6 months

### "NetSuite for Web Developers"

November 22, 2023

3.0

Pros

It's a cloud based software, which means you can access the system from wherever you want. It's suitable for small and big companies. It has a lot of different managements such as ERP, ecommerce, CRM and internal financial management.

Cons

Being a cloud based software, it has limited functionality if you're using it offline. If you are not familiar working with this type of ERP softwares, it can be very confusing at first as it has a lot of functionalities.

Review Source

AP

Andrew P.  
Senior Web Developer & SEO Specialist  
Defense & Space  
Used the software for: 2+ years

### "Highly Advanced ERP/CRM cloud software"

October 16, 2023

5.0

Overall after many years of usage it has worked well and helped bring order to the chaos.

Pros

Netsuite is highly advanced and can do almost anything you can imagine, it's very versatile and can be fully customized to whatever your needs may be whether it is something simple or very complex.

Cons

Has a high learning curve, take a long time to initially setup and deploy and is kind of expensive but worth it in the long term.

Review Source

Response from Oracle

December 6, 2023

Thanks for taking the time to leave a review, Andrew! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Assistant Corporate Controller  
Computer Software  
Used the software for: 1-2 years

### "NetSuite Review"

November 29, 2018

5.0

NetSuite made it easy for us to customize the system to be used the way our business needed it to be. The user interface helps the user to easily get around the system too. While automating most tasks and having our financial data in the cloud, allows us to do our work wherever we are at.

Pros

NetSuite made my job easy. With the options to automate a lot of tasks, NetSuite made the month end process a breeze. From bank reconciliations to rev rec, NetSuite makes is so that you can spend less time in the weeds and do a more high level analysis. Their user interface is also very easy to navigate and use.

Cons

With our company, there were a lot of customization that needed to be done. At times, there was no good way to do these customizations in NetSuite, so we had to do some work-arounds.

Review Source

JS

Jeremy S.  
Manager of Analytics  
Computer Software  
Used the software for: 2+ years

### "Everything in one place"

January 5, 2017

5.0

Our support team can see what sales, finance, and professional services are doing with a customer. They can see case history for all the users at the customer. Ease of use is a really good, but the sales team struggles (but their focus should be on selling so they don't use the system as often). Using issues module, we can keep customers up to date on enhancement and bug fixes while closing their current case with a workaround. The update on the fix goes automatically to the customer when the issue is resolved. Everyone can see when a customer is marked at risk. And anyone with customer contact can enter the alert to give the account owners more time to resolve.

Pros

Access in the cloud was a big plus for us. But the full view of the customer has been the bigger gain.

Cons

The search constraints don't allow for too many layers in a single search. Case reports cant look into invoice pricing as the invoices are on the customer. A customer search can se that, but if you are starting with case parameters to understand a product profit margin from support, it requires some cross referencing in excel.

Review Source

FM

Fatura M.  
Accounting Manager  
Food & Beverages  
Used the software for: 1-2 years

### "A Powerful Business Software - Multipurpose and Functional "

January 15, 2024

5.0

Pros

With NetSuite, I like that business management as well as accounting and inventory management are easy. In addition, NetSuite comes with leading project management and time tracking features.

Cons

NetSuite is just a must have has never posed major challenges

Review Source

JG

Jeffrey G.  
Comptroller  
Wholesale  
Used the software for: 6-12 months

### "Netsuite - 3rd company using "

October 13, 2020

5.0

With the SaaS the cost of the software moves up from below the line to operating and the cost is pretty pricey if not expecting your operating income to change. The price per users is really high...but the value for the flexibility of the system, the ability to integrate suite apps is worth it. Third company I have used it with and when I switch they need to be on Netsuite.

Pros

Changes were needed to the general ledger and renumbering and organizing the income statement and balance sheet was extremely easy. This was to make the statements useful to management, provides more relevant financial information, and just make the statements more useful. Love the ability to create searches and reports.

Cons

not an easy way to update names when an employee leaves for the 100s of searches and reports they owned. The downside is we have many "names" even though they are no longer employed. Not a fan of adding new IDs and the paying their prorated costs for the remainder of the term. For example if you have a three year term you would need to pay the remaining months in total to add them.

Review Source

Abhishek S.  
Associate Consultant  
Market Research  
Used the software for: Less than 6 months

### "A bit complicated but effective platform for financial performance management!"

January 14, 2023

4.0

Great platform, super helpful dashboards for financial review but poor customer support.

Pros

I have been using this software for a while now. It is very efficient for tracking & managing your organization’s financial performance.

Cons

Very expensive product. Customer support also lacks promptness in their actions/responses.

Review Source

Response from Oracle

February 8, 2023

Thanks for taking the time to leave a review, Abhishek! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AV

Aron V.  
VP of Finance  
Computer Software  
Used the software for: Less than 6 months

### "NetSuite a great choice for growing companies"

July 15, 2022

5.0

It was my second company that I selected and implemented NetSuite. I have enjoyed it in both companies and would highly recommend it

Pros

As an ERP system NetSuite can do all of the fundamental accounting tasks (AR, AP, GL, and Financial Reporting). Drilling down into the details and getting information is easy and one of my favorite things about NetSuite compared to something like Quickbooks. It has helped us get more robust on our financial reporting and can scale with our growth.

Cons

The out of the box budgeting and forecasting isn't really useful.

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Reason for choosing NetSuite

Netsuite had a better user experience

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Quickbooks could not support our growth

Review Source

Response from Oracle

July 18, 2022

Thanks for taking the time to leave a review Aron! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

TE

Teresa E.  
Controller  
Accounting  
Used the software for: 6-12 months

### "Net Suite"

November 3, 2023

4.0

Horrible, customer service was always lacking and all difficult to deal with.

Pros

That you could have multiple companies at the same time

Cons

Hard to understand the flow, design of reports, and budgeting not easy to understand

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Wanted a more robust accounting package and more true double entry with audit trails

Review Source

Response from Oracle

December 6, 2023

Thanks for taking the time to leave a review, Teresa! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

PM

Patrick M.  
Senior System Admin  
Wholesale  
Used the software for: 2+ years

### "Upgraded from old ERP system to Netsuite. Took 6 months to cut over to Netsuite and go live."

August 22, 2017

4.0

Went from software that was designed in 90s to a always up to date top of the line software. Netsuite was the best choice for for we needed to do. it had the ERP side as well as the CRM aspect. In time, if we grew, we could add on the warehouse management module.

Pros

The software has a very modern layout, if you have been on a website like facebook, and can use their top tab navigation, then you will be pleased with Netsuite. The program is cloud based, which is get for mobile use. If you can pull up the website, and have a decent size screen, then you get the full experience. Never have to worry about the hardware crashing, with the built in redundancy and backup.

Cons

Data is cloud based, I have purchased the OBDC connection add-on for it, and I still found it hard to get it out with ODBC connection. There was no support for how to setup the connection, and after hours of trail and error, I was told that not all tables as accessible. Many of the reports had to be manually exported and imported into Excel for data manipulation. The Netsuite app was not as useful as a I wish. We had a few scripts running in our environment; but the app did not play nicely with them.

Review Source

TG

Travis G.  
Distribution Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "NetSuite Review"

August 1, 2022

5.0

Pros

I do love that this software has very user friendly features and customization but I do think that the support the software provides need improvement.

Cons

The difficulty in finding answers for issues within the platform such as troubleshooting or upgrades. Poor Account manager relationships.

Review Source

Response from Oracle

August 3, 2022

Thanks for taking the time to leave a review, Travis! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

JE

Jonathan E.  
VP of Enterprise Sales  
Computer Software  
Used the software for: 1-2 years

### "Not the best CRM"

February 3, 2023

3.0

Pros

It’s somewhat user friendly and simple to use and get used to ( less clicks than Salesforce)

Cons

Minimum analytics unless you want to pay a fortune for someone to createthem for you.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing NetSuite

Initial pricing and fuller ERP capabilities

Review Source

Response from Oracle

February 6, 2023

Thank you for taking the time to leave a review, Jonathan. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

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