# Page 37 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 37 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 37 - Reviews of NetSuite

## Showing most helpful reviews

Showing 901-925 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EM

Euan M.  
It Business Partner  
Food & Beverages  
Used the software for: 2+ years

### "Excellent ERP continuaously being upgraded!"

February 17, 2023

5.0

Very good!

Pros

Constant improvement and addition of features

Cons

Almost too customizable sometimes. I realize most companies are moving from small to medium sized when they implement, but the implementation can deploy a very bare bones version of what the platform is capable of. So make the most of implementation and don't rush it!

Review Source

Response from Oracle

February 21, 2023

Thanks for taking the time to leave a review, Euan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Dave N.  
Senior Web Development Manager  
  
Used the software for: 2+ years

### "Wow. I have never seen anything so awful."

February 7, 2018

1.0

Pros

The date is typically correct when I log into the site (after having to change my password again). Other than that, I can't think of a positive.

Cons

Where do I start? Interface is like early 2000's HTML 3. Trying to complete your email address is a weird dance where the js tries to autocomplete as you type from a list, refusing to accept your typed answer. There are people who not only use this to manage inventory but also their entire websites. Let me say again: the interface is horrible and at least 10 years overdue for a refresh.

Review Source

Melina S.  
Sales Executive  
Marketing and Advertising  
Used the software for: 6-12 months

### "Oracle Netsuite is excessively engineered"

March 5, 2023

4.0

Pros

Netsuite is a highly capable and versatile software that can monitor and analyze every facet of a company. It comes equipped with a plethora of built-in reports, and you can also create your own customized reports.

Cons

The sole disadvantage is it's overwhelming quality of inclusions, which can cause confusion. While an individual can navigate the program to discover it's features, it is preferable to receive training on this extensive software, which may entail high costs.

Review Source

Response from Oracle

March 17, 2023

Thanks for taking the time to leave a review, Melina! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

CC

Carlos C.  
ERP Consultor  
Accounting  
Used the software for: 1-2 years

### "Packed with functionalities"

October 21, 2021

4.0

Pros

Endless possibilities with Netsuite. Customization is very powerful and relatively easy to use.

Cons

Pricing is a bit too high, and some old dependencies make certain actions harder than you'd think (Changing the main currency, changing subsidiaries, etc.)

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

We wanted to professionalize a bit more and include all of our subsidiaries in the ERP. Odoo was a bit underpowered for that.

Review Source

HJ

Hunter J.  
Netsuite Admin  
Retail  
Used the software for: 2+ years

### "Renewing Is a Pain"

November 17, 2022

5.0

Pros

It is all in one and generally when a problem arises it is easily fixed by a dev or custom solution.

Cons

Renewals are the absolute worst. Having to deal with a rep and haggle over another contract with different features is annoying.

Review Source

Response from Oracle

November 18, 2022

Thanks for taking the time to leave a review, Hunter! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
CFO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Stay away from Payroll/HRIS"

November 18, 2021

3.0

Good for ERP. TERRIBLE for payroll/HRIS. They stick to "gotcha" contracts and don't bend a penny once they have you signed up even if you don't use their system because it is terrible.

Pros

Their ERP is good. Payroll/HRIS is TERRIBLE.

Cons

Payroll/HRIS and customer service. That product is basically vaporware. Payroll/HRIS system is a HUGE downgrade and isn't even truly integrated with the ERP system. It can't handle basic functionality like connecting to health benefits or 401k. It also has absolutely no ability to automate your team's onboarding process. Massive step away from overall automation. They won't even let us out of the contract despite the fact that we never went live and won't ever use the payroll/HRIS product. Total "gotcha" contract for complete vaporware

Reason for choosing NetSuite

It seems like the better ERP. I wouldn't make the same decision if I went back. They are aweful to work with. The ERP works, but they are so terrible to work with it isn't worth it.

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

We bought the ERP for accounting consolidation purposes due to multiple entities.

Review Source

VR

Verified Reviewer  
Helping  
Capital Markets  
Used the software for: 2+ years

### "You must have a plan in place "

December 14, 2020

5.0

OWNER AND DEVELOPER Strategy spreading sharing across all network and devices

Pros

We develop for our communities across the globe ONELOVE we spreading all benefits with effortless commit

Cons

It for the world to use for opportunities businesses development

Alternatives considered

[APS Payroll](https://www.capterra.com/p/99369/Payroll-Solution/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[Germain UX](https://www.capterra.com/p/201216/germain-APM/)[Act!](https://www.capterra.com/p/175860/Act/)

Reason for choosing NetSuite

Trust for over 20 years working with fairs sharing with I and Hi team Groups reggae culture environment music platform Ratio Windows tablet recording tracking sharing (Jamaica )

Review Source

VR

Verified Reviewer  
Program Manager  
Computer Software  
Used the software for: 1-2 years

### "Great invoice management, not user friendly "

April 5, 2024

3.0

Pros

Great tool to control finances , invoicing and account payable with a good interface tool to other tools

Cons

It can be complicated for first time users. Requires training

Review Source

Response from Oracle

April 9, 2024

Thanks for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.

VP

Viv P.  
CIO  
Retail  
Used the software for: 2+ years

### "Unified commerce for true omnichannel retail customer experience "

September 16, 2020

5.0

The platform has been extremely stable and has delivered significant growth over the years.

Pros

Fully unified with Netsuite ERP, no error prone integrations required. Full function e-commerce feature with 2 upgrades provided each year Customisable, scalable and flexible. Single source of Inventory, customer and transaction data. Cloud based with zero hosting costs, or CDN setup Fully Secure PCI compliant SSL certificate automatically provided Single annual licence fee with no extra fees based on sales volume

Cons

Some localised payment providers require add-on development

Alternatives considered

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[Retail Directions](https://www.capterra.com/p/2776/Retail-Directions/)

Reason for choosing NetSuite

Full Function e-commerce system integrated with NetSuite

Review Source

KL

Karie L.  
owner  
Accounting  
Used the software for: 1-2 years

### "User Interface"

February 11, 2023

4.0

Overall it's a great product for mid to large size company, it has a lot of features to generate reports needed

Pros

customize report and overall features available

Cons

UI is not user friendly. needs some technical training for new users

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Company requirement

Review Source

Response from Oracle

February 15, 2023

Thanks for taking the time to leave a review, Karie! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
COO  
Retail  
Used the software for: 6-12 months

### "Highly functional and flexible, but cumbersome"

September 19, 2019

5.0

We had major issues with the implementation partners recommended by NetSuite, and it took over a year and a half to get it implemented. To add insult to injury, NetSuite made us renew the license while the tool was in development (late!) and we were not using it! Finally we fired the first supplier and then the one they recommended to fix the first supplier, and hired our own people.

Pros

Ability to write custom code and work with APIs to absorb data in real-time. We run multiple ecommerce sites as well as sell on the likes of amazon and eBay world-wide, and with NetSuite we can bring in data on sales without having to transform/key it in.

Cons

For plain vanilla transactions, it is much less easy to use than Quickbooks. It's good for the expert, proficient user, but we avoid use by casual users. That plus the cost per seat to allow casual users is ridiculous -- so they end up not using it at all, and use other tools and forms to send data to the power users. Which is not efficient.

Reason for choosing NetSuite

We were sold a story -- not true -- that we would be up and running in months. Well, somewhat true. It was 15 months, which I guess is "months.:

Review Source

VR

Verified Reviewer  
Sales and Marketing Coordinator/Technical Writer  
  
Used the software for: 1-2 years

### "NetSuite is great for all functions of account management. I used it as a tool in dental sales."

June 13, 2018

5.0

Pros

NetSuite lists and reports are very easy to build out. I used it to track leads, prospects, and customers to ensure each account was going through the sales process as efficiently as possible. You can track accounts by any measure such as "last contacted", "sales rep", "state" etc. This made it extremely easy to develop lists for all kinds of reasons such as sales trips to a specific area, what prospects needed to be contacted, and progress made towards sales goals.

Cons

A big con with NetSuite was its inability to sync with Gmail. You had to copy and paste any correspondence with prospects and customers into NetSuite which obviously takes time out of our day.

Review Source

AO

Aaron O.  
Controller  
Legal Services  
Used the software for: 1-2 years

### "Controller at Non-Profit Legal Service Provider"

December 7, 2018

5.0

We have used NetSuite for two years now. The Software saves us lots of time and makes our job easier.

Pros

User friendly software!!! Great for custom reporting and searches, able to import payroll in a few minutes, drill down feature, web-based you can use anywhere and open multiple windows at the same time. The ability to scan in AP backup which saves space and time on billing and audits, recent activity allows you to find what you did last quickly, dashboard can be customized to specific users - shows key performance indicators such as bank balances, sales & expense versus other periods. There are workflows to automate task such as vendor approvals, customer service and all NetSuite employees are very friendly and extremely helpful. Also being a non-profit, NetSuite employees volunteer their time with through Pro Bono projects - we have used this three times with great results.

Cons

Any hurdles or issues that i have had were solved by reaching out to NetSuite. One year I was having difficulty printing 1099's but customer service helped get me on track.

Review Source

NS

Naji S.  
Finance Systems Administrator  
Media Production  
Used the software for: 2+ years

### "System Proficiency "

July 21, 2022

4.0

Pros

So many features in this software, making it one of a kind. The one I like most is the ability to change the layout color to distinguish between different environments. Also the system navigation is so easy.

Cons

Still struggling with the integration scripts.

Review Source

Response from Oracle

July 25, 2022

Thanks for taking the time to leave a review Naji! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Wesley H.  
Supply Chain Analyat  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Better the longer you use it!"

December 29, 2022

5.0

Pros

The more expertise we gain, the more functionalities we are able to leverage at my workplace. Automated saved searches and purchase order generation have been really helpful.

Cons

There is a large learning curve. And it seems like we probably use only 40% of Netsuite’s capacities while still paying the full price for the product.

Review Source

Response from Oracle

January 6, 2023

Thanks for taking the time to leave a review, Wesley! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
L1 Techincal Support Representative  
Consumer Services  
Used the software for: 2+ years

### "Netsuite works great!"

October 10, 2018

5.0

Pros

What I love about Netsuite is that everything is just in one place... its also very user friendly.There's a lot of 3rd party add ons that you can use well.Netsuite is easy to use and accessible anywhere by this tool. It's Very helpful and you can add and customize a lot for reports.

Cons

If there's one thing I don't like about Nesuite is that the functionality is slow and it freezes usually takes a few moments to load.I just wish it will be a little bit faster but no other main issues I can think of.

Review Source

SG

Steve G.  
Controller  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Ready to move on"

May 23, 2022

3.0

I used to be a big promoter of NetSuite for organizations of a similar size. We have been with NetSuite for 14 years and thought we would have been a valued client at this point. However, those days are clearly in the past. Your account manager changes every six months so you have to repeat your pain points over and over with no resolution. The price keeps going up and up, with minimal to no use for their "enhancements". I am ready to migrate away.

Pros

It is very customizable. Building reports or searches is easy. It makes the analysis part of my job very easy.

Cons

It has become very expensive without adding functionality that saves us time.

Review Source

VR

Verified Reviewer  
Compensation and Benefits Assistant  
Executive Office  
Used the software for: 6-12 months

### "Comprehensive business management software Solution"

March 6, 2023

5.0

Pros

All sizes of enterprises can benefit from NetSuite, which is a complete and adaptable company management program.Because of its cloud-based architecture, which makes it available from anywhere, it has many powerful and well-designed features.Even though the software can be pricey, especially for smaller organizations, its advantages make it an excellent investment for those wishing to streamline their operations and increase their productivity.

Cons

Totally impressive, can't think of any as far as the software is concerned.

Review Source

Response from Oracle

March 17, 2023

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

OG

Osvaldo G.  
Ing. Electrico  
Information Technology and Services  
Used the software for: 6-12 months

### "NetSuite Es lo que buscaba"

July 16, 2023

5.0

Pros

Es una herramienta demaciado util, intuitiva y completa.

Cons

su valor es algo elevado a comparacion de otras herramientas, pero vale la pena por la cantidad de herramientas y buen diseño que tiene.

Review Source

Response from Oracle

July 17, 2023

Thanks for taking the time to leave a review, Osvaldo! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

PB

Peter B.  
Director of Business Systems and Analytics  
Aviation & Aerospace  
Used the software for: 1-2 years

### "NetSuite is solid and you pay for it"

November 17, 2022

5.0

We have been using NetSuite for about 3 years now and it has helped us grow. We needed a solution that could handle multiple subsidiaries and currencies. NetSuite can do everything and due to it's complexity it requires expert administration.

Pros

NetSuite is very powerful and flexible. With the right partner or in-house dev team you can do all that you want with NetSuite.

Cons

The reporting is cumbersome and overly complex. Analysts are now used to using Tableau and Power BI for reporting that is very quick, visual and powerful. NetSuite needs to improve reporting.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

We outgrew the capabilities of QuickBooks.

Review Source

Response from Oracle

November 18, 2022

Thanks for taking the time to leave a review, Peter! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Anicet L.  
Gestion des clients  
Broadcast Media  
Used the software for: 6-12 months

### "NetSuite : Un outil très utile"

October 31, 2023

4.0

Pros

NetSuite est un logiciel ERP très remarquable et facile à utiliser. Il est très utile pour nous car il permet la gestion clientèle et les achats au profit de l'entreprise.

Cons

Fonctionnalités au top, mais un tarif très élevé

Review Source

Response from Oracle

December 6, 2023

Thanks for taking the time to leave a review, Anicet! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

ME

Michael E.  
Database Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "NetSuite is slow"

January 9, 2024

4.0

Pros

NetSuite is thorough, multi-faceted, and endlessly customizable.

Cons

The slow speed of basic actions, such as opening a customer record for viewing or editing makes life difficult.

Switched from

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

We needed a higher level of security and needed to contain costs.

Review Source

Monserrat W.  
Customer Support Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Once catered to your company's needs, it works wonders!"

May 6, 2020

4.0

We had a bumpy start, but once we all got comfortable, it helped out tremendously. The company uses NetSuite in every department from HR to Customer Support, to logistics and warehouse.

Pros

The "one stop shop" aspect of the software was very convenient. It reduced time in executing tasks for our representatives. It helped organize our daily tasks and kept us accountable.

Cons

It was confusing at first but what software change isn't? It took some time to really get the software to accommodate our needs but once complete, we saw changes almost instantly.

Review Source

AS

Andrew S.  
Associate Director  
Civil Engineering  
Used the software for: 1-2 years

### "NetSuite for Construction"

February 8, 2023

4.0

3rd party support failed to implement fully resulting in abandonment of system

Pros

User interface and speed of web based ERP

Cons

Was not able to capture construction Labour and plant costs daily

Review Source

Response from Oracle

February 9, 2023

Thanks for taking the time to leave a review, Andrew! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

WC

William C.  
Senior Solutions Director  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent ERP"

November 2, 2023

5.0

Awesome experience. I would highly recommend NetSuite.

Pros

NetSuite is a very intuitive system, making getting up to speed a breeze. Awesome for tracking time and expense against projects for billing.

Cons

Overall, there is not much I dislike. Maybe, splitting an expense to different areas could be easier.

Review Source

Response from Oracle

December 6, 2023

Thanks for taking the time to leave a review, William! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Talk to a Capterra advisor for free and get results within 15 minutes.