# Page 38 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 38 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 38 - Reviews of NetSuite

## Showing most helpful reviews

Showing 926-950 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RR

Rashid R.  
reviewer  
Entertainment  
Used the software for: 1-2 years

### "Best cloud-based enterprise for companies."

January 16, 2023

5.0

very good and easy

Pros

The most amazing aspect of the product is that You can download information for any period that you want. It gives an exceptionally easy to use dashboard and the simplicity of bookkeeping is likewise there.

Cons

report functionality is not wanted and a little hard to understand, also the price can be low.

Review Source

TL

Trish L.  
Director of IT  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Netsuite"

November 18, 2022

4.0

it's been good

Pros

I really liked the Ease of use and how easy it was to learn the product, and I really like the flexibility, to be able to create dashboards and reports, saved searches, workflows,

Cons

ACS monitor consultant support - did like this tier of support

Review Source

Response from Oracle

November 30, 2022

Thanks for taking the time to leave a review, Trish! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MK

Maaz K.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "NetSuite"

December 15, 2021

5.0

NetSuite is an allrounder software that makes your business management easy due to the large amount of functions that it incorporates.

Pros

NetSuite has a rich varied range if features which makes it relatively more useful. You can easily customize it to adopt practically to a specific work mode. It offers a hassle free integration among various systems like CRM, ERP and E-commerce with an all in one database. It integrates with majority of related third party apps like amazon, databricks, etc.

Cons

It has acomplex interface, and requires quite a bit of training for new commers to learn using it effectively, due to the abundance of features that it hosts.

Switched from

[Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)

Because NetSuite offers way more applicabilities.

Review Source

VR

Verified Reviewer  
President  
Public Safety  
Used the software for: 2+ years

### "Stay Away From Netusite"

March 2, 2021

3.0

We went from QuickBooks to Netsuite. I personally liked QB, but we need to expand. We were sold a bill of goods with Netsuite, and after promises and trying our best to use and work with Netsuite, it just never got better. Regarding support, it actually got worse. In order move to another service, it would take a great deal of time, money and patients after investing so much into Netsuite and relying so much on it. Don't make the mistake we made - stay clear of Netsuite.

Pros

The structure of Estimate > Sales Order > Invoice is nice. Use of Tasks and Customer notes, contacts and related information is also nice.

Cons

Netsuite support SUCKS. We have had a NS email issue going on a year with no resolution. We have had other issues like integrating UPS and other items where NS support has been NO help. Their screens have a bunch of extra content that cannot be removed, so its just extra noise. Overall, Netsuite is a nightmare and I would NOT recommend it. Stay away.

Review Source

TI

Tirus I.  
HR Manager  
Real Estate  
Used the software for: 1-2 years

### "A Powerful Accounting Software "

January 29, 2024

4.0

Pros

It comes with amazing capabilities for billing and invoicing It makes task and project management easy handles accounting and accounts payable easily It is easily customizable to suit individual business needs.

Cons

Using and understanding NetSuite has been easy and has all the features we need. No issues.

Review Source

NG

Nicholas G.  
Controller  
Consumer Goods  
Used the software for: 1-2 years

### "NetSuite for Manufacturing"

September 27, 2022

4.0

Basic inventory management and order visibility are what our company was primarily looking for.

Pros

The user interface was a step above the competition.

Cons

Out of the box warehouse management and production capabilities are severely limited. Oracle missed the mark on developing a core WMS.

Reason for choosing NetSuite

Primarily due to user interface.

Review Source

Response from Oracle

October 17, 2022

Thanks for taking the time to leave a review, Nicholas! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MG

McKenzie G.  
Marketing Manager  
Construction  
Used the software for: 1-2 years

### "NetSuite"

November 17, 2022

5.0

I login and use NetSuite daily, so it is integrated in many aspects of my work day. It functions pretty well, and we are able to submit tickets when we need technical help.

Pros

I love that I am able to run reports on almost anything within NetSuite. We are also able to track any open orders, which is very helpful when multiples hands are working with one customer.

Cons

NetSuite has a few areas that could use some help. When your in a customers profile, if you could view the overall balance that they have due would be fantastic.

Review Source

jP

jessica P.  
Supply Chain Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "full service erp"

February 17, 2019

3.0

Pros

I like that netsuite offers covers to every aspect of your business. It handles accounting functions, inventory, planning, manufacturing, and so many more. It really is all encompassing and you don't need anything else to run your business. I like that it has some creative features like the ability to screenshot quickly and send a message to other co-workers to refer to something specific. The capabilities for reports and insights into your business is also a major plus. Overall, with some training and common sense it can be easy to use and train others on.

Cons

The interface is not very user friendly, and doesn't feel modern. There are very few shortcuts that make the platform efficient and you have to do a lot of basic data entry/repetitive clicks when there could be an easier way to streamline processes like receiving large po's with hundreds of lines.

Review Source

VR

Verified Reviewer  
Equity Research Intern  
  
Used the software for: 2+ years

### "excellent functionality, but clunky UI and prices"

August 1, 2018

4.0

Pros

First, I think this software is one of the most robust ERP systems out there - it was heavily customizable for all our needs, especially analyzing the financial statements and using the search/query features. In addition, I found the customer service to be top notch. They were extremely responsive and helpful with our specific needs. Finally, I think the the dashboard screen was helpful as an overview of the company and easy access to changes to be made.

Cons

While this is not about the software, Oracle has been hiking up prices for the past few years, to the point that it's gotten costly. It might be a relevant barrier for smaller companies. However, otherwise, I think the software itself requires a lot of training to use. In addition, integration with legacy software isn't as smooth as I would've liked.

Review Source

VR

Verified Reviewer  
Assistant Manager  
Consumer Goods  
Used the software for: 2+ years

### "A+ for NetSuite"

August 31, 2018

4.0

Pros

Integration with different tools in the market via API is not a problem. I've used several ERP/CRM tools available in the market with different companies I've worked in and I can say that NetSuite is the most flexible I've used so far.

Cons

It takes a little getting used to but when set-up correctly and with daily use, you will get the hang of it. We've also experienced quite a few technical issues with NetSuite but I think that's almost always the case with technology.

Review Source

VT

Viktor T.  
Software engineer in test  
Information Technology and Services  
Used the software for: 2+ years

### "A tool for all challenges"

February 21, 2023

4.0

Once learned, it is an excellent tool for any situation.

Pros

NetSuite has an "infinite" number of functionalities that I can use in various branches. Customisable for different challenges. It contains easy-to-understand reports and charts.

Cons

Since it supports a lot of functionality, the learning process is long and complicated. Often the whole system is slowed down.

Review Source

Response from Oracle

February 22, 2023

Thanks for taking the time to leave a review, Viktor! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

JM

John M.  
Branch manager  
Industrial Automation  
Used the software for: 2+ years

### "Netsuite ERP"

March 23, 2022

4.0

We run everything through Netsuite, with very few exceptions it is an all encompassing tool.

Pros

The customization capability, the cloud based structure and the interactive transactional database allowing linking of almost any transaction.

Cons

Can be difficult to learn, many ways to complete the same task which is both good and can be a hinderance.

Review Source

JK

Jennifer K.  
System Operator  
Retail  
Used the software for: 1-2 years

### "NetSuite Review "

November 22, 2022

4.0

Pros

I love that everything can be done all on one platform. The downsize is every module that you need comes with a hefty price tag

Cons

It is not very user friendly. You can get the same results multiple ways and makes it hard for training new employees

Review Source

Response from Oracle

November 30, 2022

Thanks for taking the time to leave a review, Jennifer! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Costly Platform With Limited Capabilities"

September 1, 2019

3.0

NetSuite has been a blessing and a curse as a whole. Problems are typically solved, but not always easily or quickly.

Pros

Allows the creation of a full-blown eCommerce website, complete with large inventory, images, etc.

Cons

NetSuite is "clunky". It is big and bloated, in my opinion. And the themes/templates are not sleek or easy to work with. The software is limited in its out-of-the-box configuration. Many things require costly customizations in order to go above and beyond the stock setup.

Review Source

VR

Verified Reviewer  
Business Analyst  
Management Consulting  
Used the software for: 1-2 years

### "NetSuite is extremely robust but is expensive and may be difficult to get used to"

August 20, 2020

5.0

As an implementer I think the software can be extremely strong and be a massive time saver if the implementation is done correctly and users are accepting to change and trained well. I found it very easy to use NetSuite from the beginning but I have worked with numerous software applications in the past.

Pros

The software has endless feature and functionality. The software is always being updated with new features twice a year. The out-of-the-box software is robust but additional modules may need to be purchased for specific workflows. NetSuite is a cloud based software allowing for easy access to the NetSuite environment as long as you have internet. Easy to allow users to work from home because it is cloud based.

Cons

The software can be expensive especially if you need to purchase additional modules. Implementation teams at NetSuite are poor, leading to increased costs to find a NetSuite implementation partner. The software can be difficult for new users to get used to because there are so many functionalities and different ways to do things inside the system.

Review Source

Ryan M.  
VP of IT  
Information Technology and Services  
Used the software for: 2+ years

### "Streamlined our shipping, accounting, and support processes"

September 5, 2019

5.0

Pros

We used to use several different systems for shipping, accounting, and support. NetSuite has allowed us to consolidate all of that into one system. It's a lot easier and less complicated for all users to use the same software. The software is cloud-based and therefore easily accessible from anywhere, which is helpful for our remote employees.

Cons

The learning curve can be a bit steep and it must be customized properly in order to get the most value out of it.

Review Source

JM

John M.  
CFO  
Machinery  
Used the software for: 2+ years

### "Light manufacturing, distribution business"

April 16, 2020

4.0

Implementing across multiple locations with remote users easy to deploy. Can add new locations/ operations easily.

Pros

NetSuite is very easy to use and configure. Customizable views, dashboards, reports & searches. Easy to add/modify with UDFs. Internal controls and workflow easy to use. Interface with other add-ons prevalent for all types of solutions, including ecommerce, shipping, taxation, banking, etc. Also able to easily offload data for BI warehousing. Used a number of pricing options, flexible to design and implement. Very easy to set up all business forms. Integrates with all major online banking. Consolidations and data visibility accross entities easy to use.

Cons

Could do a little better on procurement/supply chain tracking. Didn't go with full WMS as our operations were not complex manufacturing.

Reason for choosing NetSuite

na

Review Source

VR

Verified Reviewer  
Director of Software Development  
Pharmaceuticals  
Used the software for: 1-2 years

### "ERP solutions with NetSuite"

November 30, 2023

5.0

Pros

Cloud base solution which is easily customizable with a easy user interface. Very established product so you find right candidates with Netsuite skills.

Cons

Overall pricing is high as compared to competition

Review Source

VR

Verified Reviewer  
NetSuite Administrator  
Computer Hardware  
Used the software for: 2+ years

### "Best in Class ERP"

August 16, 2018

4.0

I have used NetSuite across 5 different companies from Software to Manufacturing and I would say that overall it exceeds my expectations on each type of business. I have not found anything I cannot do with NetSuite yet.

Pros

I like the ability to customize Netsuite to meet my business needs. The core business functions remain but you can adjust them to you specific business.

Cons

UI- There is prettier software out there and there are times that all the information I need on one screen cannot be shown

Review Source

WO

Wannes O.  
Customer service Manager  
Information Technology and Services  
Used the software for: 2+ years

### "very powerful tool but performance can be an issue with ever growing data inside."

November 14, 2024

5.0

Good tool, also the different kinds of access you can grant to users so they can't reach something they are not allowed to is great.

Pros

The high level of customization possibilities to fit our need. We handle all our stock movement, order processing, billing through Netsuite.

Cons

Having a lot of customers, historical data, products in our instance we run into performance problems for certain tasks. some reports take quite a long time to process as they go through the entire history in our Netsuite DB.

Review Source

LL

Luyan L.  
Senior Director  
Pharmaceuticals  
Used the software for: 2+ years

### "Good overall system"

July 12, 2019

4.0

We use NetSuite CRM+ for accounting functions and budgeting. The budget module is primitive though. The accounting system especially inventory module is good.

Pros

Ease of use. It's very intuitive so a new learner can grasp the functions quite fast.

Cons

A number of times the software is down as it is in the cloud, and the server hosting the software has issues, causing loss of productivity for hours. This affect multiple companies that are hosted on that server.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing NetSuite

Ease of use

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Scale up

Review Source

Keenan G.  
Event Manager  
Events Services  
Used the software for: 2+ years

### "Used by our sales department (AV distribution) for invoicing as well as CRM"

June 22, 2018

4.0

Multiple tools in one

Pros

The best part of NetSuite is it's integration of both CRM and invoicing. Prior to utilizing, we were using two separate platforms for each.

Cons

NetSuite takes a bit of time to get used to - not super intuitive from the start. The more time you spend with it, however, the easier it becomes. We also had some questionable customer service with our initial rep at one point (in regards to scheduling/cancelling appointments on us).

Review Source

Gianni P.  
Administrator  
Education Management  
Used the software for: 2+ years

### "Excellent software for business apply"

April 20, 2023

5.0

Accounting for invoicing

Pros

Ease to use for generate billings and invoicing

Cons

Nothing to say because it's very ease to use

Review Source

Response from Oracle

April 24, 2023

Thanks for taking the time to leave a review, Gianni! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

DW

Daniel W.  
President  
Real Estate  
Used the software for: 2+ years

### "Pricing ... not particularly small business friendly."

November 29, 2021

3.0

Disappointed ... even after trying to put it to work for 5 years.

Pros

Powerful .. a 'poor man's' Oracle. Figured we get the benefit of Oracle software at a small business price.

Cons

Complex to use, especially if one has multiple legal entities (i.e. subsidiaries)

Review Source

PM

Paige M.  
Accounting Supervisor  
Oil & Energy  
Used the software for: 2+ years

### "I love NetSuite"

March 24, 2023

5.0

Pros

You can customize NetSuite really easily and also it's very easy to find solutions to answers using SuiteAnswers

Cons

Sometimes running reports can be extremely slow if there is a lot of data

Review Source

Response from Oracle

March 27, 2023

Thanks for taking the time to leave a review, Paige! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

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