# Page 39 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 39 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 39 - Reviews of NetSuite

## Showing most helpful reviews

Showing 951-975 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

edna luci G.  
technician  
Entertainment  
Used the software for: I used a free trial

### "This is a cloud solution for efficient management of your business finances"

May 5, 2023

5.0

Its ability to automate many of the processes that were previously manual, such as the processing and payment of supplier invoices. This has significantly reduced the time and effort required to manage accounts payable for my business.

Pros

This tool has allowed me to automate many previously manual processes, such as vendor invoice processing and payment, which has significantly reduced the time and effort required to manage accounts payable for my company.

Cons

Sometimes I feel like the interface can be a bit overwhelming, especially when I'm trying to find a specific feature. I wish there was an easier way to navigate the different sections and features of the platform.

Review Source

Response from Oracle

May 11, 2023

Thanks for taking the time to leave a review, Edna! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AC

Adam C.  
Business Systems  
Information Technology and Services  
Used the software for: 2+ years

### "Focus on competencies and make some hard decisions"

August 16, 2018

3.0

NetSuite can be a best in breed platform for the right company that goes into the engagement and implementation with a clear, sober picture of what it does well versus where it does not spend development resources. Do not try to make NetSuite your everything. If you do not have internal business system/enterprise application management resources and need consulting or professional services, do not use NS Professional Service.

Pros

Pretty solid ERP system, good platform extensibility with multiple API options, scripting, and other customization. Account management team does a good job advocating internally.

Cons

CRM and Support Case management is limited, riddled with issues, and marked by neglect. Email infrastructure is a complete mess with outages given no urgency. Since Oracle acquisition uptime and reliability have gone sharply downhill across the application, and there is no accountability nor follow up. Front line Customer Support teams are outsourced, limited in hours, and generally incompetent. Professional Services team is incapable of any complex tasks and largely lacks basic communication skills.

Review Source

BW

Ben W.  
Financial Analyst  
Financial Services  
Used the software for: 1-2 years

### "NetSuite functionality is there, but UI and Customization is lacking"

August 2, 2022

3.0

Pros

I appreciate that all modules of the software are integrated and instantly update.

Cons

The user interface is clunky and not very intuitive. I also believe there should be a greater emphasis on customization within the software, especially with reporting modules.

Review Source

Response from Oracle

August 3, 2022

Thank you for taking the time to leave a review, Ben. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

CA

Cynthia A.  
Senior Accountant  
Wholesale  
Used the software for: 2+ years

### "NetSuite"

August 10, 2023

4.0

Pros

A lot of options for reporting with Saved Searches

Cons

Creating saved searches are not always easy

Review Source

Response from Oracle

August 16, 2023

Thanks for taking the time to leave a review, Cynthia! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Brian K.  
IT Analyst  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Excellent and Robust CRM"

February 27, 2018

5.0

Pros

Does it's job and does it well. Netsuite holds its place as an industry leader in CRM for a reason. Multifunctional and compatible with a host of different platforms. I have worked in a wide range of call center environments, all of which have made full use of the Netsuite platform.

Cons

Individual license costs can get expensive. Although well worth the cost you will want to make sure you have a way to manage your end user licenses.

Review Source

VR

Verified Reviewer  
Accounts Receivable Specialist  
Automotive  
Used the software for: 2+ years

### "Customize to your hearts desire"

September 27, 2019

4.0

The reporting structure has helped my company tremendously.

Pros

I've used NetSuite for almost 6 years and I love it. You can customize just about everything within this software. It is user friendly, the reporting is so detailed that you can drill down and get incredibly detailed information.

Cons

The only thing that I do not personally care for, in the way that we are utilizing this software, is having to switch to different roles for certain things.

Review Source

VR

Verified Reviewer  
Level 2 Technical Support  
Consumer Electronics  
Used the software for: 2+ years

### "Honest Review"

May 21, 2019

5.0

So far Netsuite is very ideal and useful for a Customer Support based company. API integration is very good. Netsuite is very recommendable.

Pros

Netsuite will allow you to store records, create a search, save documents and pull up reports for your clients. It allows you to customize your work table and check records and file easily.

Cons

Navigation and tools sometime is not available. Lags and unavailability of the site occurs every month. Updates and storage are limited

Review Source

Josh C.  
Engineering Manager  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Adopting NetSuite"

August 16, 2018

5.0

Although my current experience is only with the implementation of NetSuite it has been hands down one of the smoothest transitions between systems that I have experienced. The implementation team follows an effective structure that allows the end user to focus on normal operations first while still maintaining forward progress with the implementation. The Consultants are professional subject matters in their respected verticals and can help suggest best practice for various business processes. Overall a 10/10 for implementation and I would personally recommend NetSuite to anyone!

Pros

The out of the box NetSuite Platform creates a solid foundation for all critical business functions. The training for administrators allows individuals with the desire to learn the ability to quickly grasp the basic function of being an administrator to formatting the software to best fit their business.

Cons

Although the Advanced PDF Form functionality is extremely powerful and provides endless customization opportunities to better fit each individual business case. Editing these forms without basic HTML/CSS knowledge can be intemediating at first glance. A crash course into HTML editing would go a long way for Administrators.

Review Source

AS

Aaron S.  
Founder and Principal  
Information Technology and Services  
Used the software for: 2+ years

### "NetSweet User"

February 26, 2024

4.0

Pros

The ease of use and the cloud based access.

Cons

Cost of implementation and time to implement.

Review Source

Adam G.  
Sales Executive  
Security and Investigations  
Used the software for: 2+ years

### "Netsuite Satisfaction Guaranteed"

September 17, 2018

4.0

I am very satisfied with Netsuite because it get insights and aso that you can analyzes and customizes business information that benefits both user and their customers.

Pros

I've been using netsuite for 3 years now, and the ease and functionality make my job more quicker that gives me more time to focus on my customers.

Cons

The cons for now is minimal, I mean for the pas 3 years of use I haven't encountered any downside that affects the business. maybe 2 to 3 in two years.

Review Source

VR

Verified Reviewer  
QA and Process Manager  
Warehousing  
Used the software for: 1-2 years

### "NetSuite Review after 18 months"

March 6, 2019

5.0

Our overall experience has been very positive. We are able to spread accountability to more resources because of the power of NetSuite and what individual users can accomplish.

Pros

Prior to NetSuite, we had many add-on applications to integrate with. It made updates and seamless integration difficult. With NetSuite, we are able to function almost entirely within NetSuite. We have established relationship with NetSuite partners for additional functionality to address functional gaps that NetSuite could not address directly. However, by utilizing these partnerships, integration has been nearly seamless.

Cons

The one drawback is the ability to get enhancements addressed that specifically meet our business requirements. Again, we have partnered with NetSuite partners to address some things, however, there are other enhancements I hoped would have been easier to get addressed. It feels like they are recognized as a need, but then they fall into a large bucket that has little hope of being addressed.

Review Source

CE

Charles E.  
Account excutive  
Financial Services  
Used the software for: 1-2 years

### "Charles Emerson"

April 17, 2024

4.0

Pros

The functionality of the solution and the integrations

Cons

The user interface looks a little dated

Review Source

Gioacchino T.  
Studente universitario  
Information Technology and Services  
Used the software for: 6-12 months

### "Grandioso ma complesso"

October 3, 2023

4.0

Essendo studente di Ingegneria Informatica ho potuto usufruire di NetSuite durante il tirocinio in azienda e, dopo un iniziale tutorial di tre mesi, ho potuto utilizzare questo software. Nonostante i tre mesi mi è sembrato assai complesso da capire in ogni sua parte ma ottimo nella gestione dei progetti. Consigliato per chi ne sa in questo campo.

Pros

Grande software per la gestione aziendale, ampia personalizzazione e caratteristiche quasi infinite

Cons

Molto difficile da usare e da personalizzare

Review Source

Response from Oracle

October 4, 2023

Thanks for taking the time to leave a review, Gioacchino! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

jG

james G.  
Founder / Principal  
Consumer Goods  
Used the software for: 1-2 years

### "A bump in the road, happy and optimistic"

October 13, 2022

5.0

Still working through the best applications / things on which to focus.

Pros

How robust and comprehensive it is, creating an infrastructure on which we can build exponentially.

Cons

It ain't easy... there's so much capability within the NS world that there's a lot of input -- and decision making -- up front that's time-consuming, but getting it in place when the company is simple / small will pay dividends once we're grown and things are already in place.

Review Source

Response from Oracle

October 17, 2022

Thanks for taking the time to leave a review, James! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

BD

Brett D.  
SR Netsuite Consultant  
Accounting  
Used the software for: 2+ years

### "Netsuite Rocks"

August 26, 2019

5.0

There are way to many to list.

Pros

I like so many things about NEtsuite. The robust features that come out of the box are great. I like the abundance of add on Modules and Suiteapps available. I especially like the fact that netsuite is very customizable to meet you business needs and will often time help you improve you business Processes

Cons

The reporting tool is not very good and the New analytics feature needs a lot more work.

Alternatives considered

[Infor Supply Chain Planning](https://www.capterra.com/p/196044/Infor-CloudSuite-Supply-Chain-Planning/)[Odoo](https://www.capterra.com/p/135618/Odoo/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)

Review Source

MS

Michel S.  
Accounts Receivable Specialist  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Daily Tasks on NetSuite"

September 6, 2022

5.0

I have nothing but a good experience using NetSuite. I use NetSuite everyday and it makes my accounting tasks a lot easier.

Pros

NetSuite has allowed me to understand the world of accounting in a easy to follow software. I love how easy it is to pull reports from NetSuite making my tasks more enjoable.

Cons

There are a lot of features on NetSuite that require practice. But once you are familiar with those features working on NetSuite is a breeze.

Review Source

Response from Oracle

September 14, 2022

Thanks for taking the time to leave a review, Michael! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Finance Manager  
Warehousing  
Used the software for: 1-2 years

### "An honest look at NetSuite by a Finance User"

March 6, 2019

4.0

our processing time of producing customer invoices was significantly reduced. We can now create invoices in a matter of hours vs numerous days using Quickbooks Enterprise. We were able to save almost 1 FTE and then spend that resource on other projects. The bank reconciliation, when it works, greatly reduced the time spent on it and the accuracy. With being able to import and connect our payroll software through web services we are able to greatly enhance the payroll detail.

Pros

the reporting functionality, saved searches and financial document reports. They give you a base you can then customize and bring in your custom fields. The snap ons and add ins are also very helpful such as web services for third parties such as payroll, 1099 forms, and bank rec files

Cons

your bank reconciliation is less than ideal. Your fixed asset module is also well underwater. Would recommend investing significant resources on that or dump it.... very hard to use, very easy to break. Its nice having the asset listing in one place though along with scrips to run depreciation.

Review Source

Andrew M.  
Solutions Engineer  
Computer Software  
Used the software for: 2+ years

### "Netsuite is a all in-one ERP/CRM that has a wonderful market place for 3rd party apps"

April 20, 2018

5.0

The ability to manage account/financials as well as CRM data, in one convenient location. It also has lots of applications developed to integrate other app data.

Pros

The ability to quickly and easily integrate a payment system, with accounting, as well as the features included from a CRM. This means you get the ability to use quotes, reports, payments, documents, and all the fields (custom or standard). Recently acquired by Oracle which gives Netsuite a greater pool of resources.

Cons

The UI is a bit dated and can be difficult to manage. The system release updates are also constant and sometimes requires assistance from the support teams to allow these upgrades. The oracle support network is vast with the new Oracle take over, which can cause a bit of headache when working with their support teams.

Review Source

ME

Matthias E.  
IT Admin  
Information Technology and Services  
Used the software for: 2+ years

### "Netsuite Review 1"

August 1, 2022

3.0

We solved our warehouse inventory management easily.

Pros

Inventory tracking and ERP are extremely useful

Cons

Integration took a third party engineer to iron out, but that is due to the nature of our business, and some older equipment.

Review Source

Response from Oracle

August 3, 2022

Thank you for taking the time to leave a review Matthias. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

Nicole B.  
CEO  
Consumer Goods  
Used the software for: 2+ years

### "Easy to use Accounting System "

October 12, 2022

4.0

Pros

I find the reports to be very useful and easy to pull. Billing are also simplified when having to do a large number of invoices. The customer service reps are very helpful if anyone runs into any issues. The platform also seems to integrate with other systems well.

Cons

Expensive compare to other systems. Due to the lack of features other software/SAAS hard to be purchased making this even more costly. I think due to its age its trusted but can use some revamping to catch up to the newest cheaper platforms.

Review Source

Response from Oracle

October 17, 2022

Thanks for taking the time to leave a review, Nicole! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

CD

Chandan D.  
Recruiter  
Human Resources  
Used the software for: 6-12 months

### "NetSuite"

April 7, 2023

5.0

Overall experience with NetSuite is quite interesting to use. Easily maintain tha manage the things while creating the database

Pros

While using NetSuite we handle and maintain the ERP systems.very easy to use in the ERP System. I feel it very easy handle user interface is interesting

Cons

Quite deficult to learn but once you learn the NetSuite it's easily manage the ERP. we created the many of data and set for the system

Review Source

Response from Oracle

April 24, 2023

Thanks for taking the time to leave a review, Chandan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
National Account Executive  
Events Services  
Used the software for: 2+ years

### "Effective but limiting"

January 22, 2019

4.0

Pros

Netsuite is a solid CRM system and has provided a consistent experience, our IT team has the ability to make changes in realtime.

Cons

The level of customization is limiting, potentially due to the nature of the organization structure that I am working under and it's demands. I would say it isn't the most 'attractive' interface if you were to compare it a SalesForce or something simliar, 'feels/looks' outdated

Review Source

PR

Pepijn R.  
Marketplace specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Very good system to work with"

June 19, 2023

4.0

It like it very much! I would recommend it to every one.

Pros

The speed of Netsuite is very good. I also like the different options which I can use to be the best partner.

Cons

When I am working with different cases, the overview can be better. I can’t see directly what the latest one was.

Review Source

Response from Oracle

June 20, 2023

Thanks for taking the time to leave a review, Pepijn! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Whitney R.  
Order Processing  
Computer Software  
Used the software for: 2+ years

### "Great web based CRM"

February 11, 2020

5.0

NetSuite has improved processes and decreased the time it takes to get certain tasks done.

Pros

It's so extremely easy to use and so accessible. There is an app but if needed, I just access from my phone on Netsuite.com. Use it daily. We've customized so much to fit our company needs but it's great.

Cons

I wish creating searches was a little easier, but we have our IT guys do that so, really nothing! I love everything about NetSuite

Review Source

Beno A.  
Inside Sales Regional Manager  
Computer Software  
Used the software for: Less than 6 months

### "It will get the job done "

January 6, 2020

3.0

Overall it gets the job done. It will be useful for complex companies. Once you get used to it, you remember where to navigate, but I had to make a step by step guide in the beginning to know the click path. I've used cleaner designed CRM systems like Sales Force and Microsoft Dynamic 365, but this does get the job done at the end of the day.

Pros

The sky is limitless. For a CRM system you have many tabs and features to use.

Cons

It's not as easy to navigate as some other CRM systems that I have used. It looks a bit older and not as modern as some of the other CRM systems. There is a lot going on and you really have to focus when learning how to operate this CRM system. I don't like the fact that there is not way for the system to automatically pop up reminders for phone calls, emails to be made. You have to leave manual reminders and then go back to close them out yourself. There is no real click to action command to get rid of follow-ups.

Review Source

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