# Page 40 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 40 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 40 - Reviews of NetSuite

## Showing most helpful reviews

Showing 976-1000 of 1991 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Account Manager  
Wholesale  
Used the software for: 2+ years

### "Great Tool if you know how to use it"

October 18, 2018

5.0

Pros

This has a lot of functionality. This is the brain of our business and everything flows through it. The reporting is very robust, lots of integrations are available for the other services, websites, sales channels, etc. that we use.

Cons

It isn't very intuitive. It can take long hours or training to get familiar with this. Price is also tough. It is very expensive and add-ons and integrations can add up.

Review Source

VR

Verified Reviewer  
ERP Systems Analyst/Salesforce Admin and Developer  
Computer Software  
Used the software for: 2+ years

### "NetSuite Review"

February 14, 2019

4.0

It has helped us tremendously as we have multiple subsidiaries. Helps us get through audits easily. The CRM and support feature have been excellent too.

Pros

This is an amazing ERP systems for comapnies that have multiple subsidiaries and have to do consolidated financial reporting. Can be easily customized using Javascripts or in built workflows.

Cons

The user interface can be better. Also native dashboards and charts are barely adequate.

Review Source

TP

Thuy P.  
VP of Accounting  
Food & Beverages  
Used the software for: Less than 6 months

### "Overall Review of NetSuite"

March 22, 2024

4.0

Pros

It's powerful and can scale with our current business model.

Cons

The implementation process was dragged on for too long.

Review Source

Response from Oracle

April 9, 2024

Thanks for taking the time to leave a review, Thuy! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

GS

Greg S.  
Sr. Financial Analyst  
Computer Software  
Used the software for: Less than 6 months

### "Netsuite Review"

October 5, 2016

3.0

Overall, my experience with NetSuite has been positive -- the interface is very user-friendly and the ability to basically drill through into anything is incredibly helpful helpful. In the past I had used Oracle Financials, which was a black box by comparison -- very difficult to navigate, few drill-through capabilities, and un-intuitive UI. In NetSuite, it's easy to get going and quickly gain an understanding of a new GL at a new job-- you can always get to the next level of detail. The reporting, while not perfect, is also an improvement over Oracle. With some basic understanding of the interface, you can drag and drop as needed to create reports and data exports (Saved Searches). The biggest challenge with these is knowing field names and how objects are connected-- these things are not always intuitive and it can take some time and trial and error to get what you need. The one issue with the software is that it appears to be intermittently buggy-- it has gotten better in the 3 years I've been using it, but in my time using it, I've had issues with changes not saving (which have mostly been fixed over time). More recently, I've been working for a company that requires daily time tracking, and it's not an uncommon problem for myself and others to have submitted time either disappear or get "stuck in limbo" where we can see it but the approver can't. This doesn't exactly sit well, as it makes you wonder what else in you GL might not be as secure or lock-tight as you would want. I'll also say that I have no idea how this works in a bigger organization-- both places I've used it have been 50-100 employees and no foreign entities. It does work great for this size of company, though.

Pros

Great UI, Intuitive reports and searches, great data/transaction/object transparency, easy to access anything and move around in the system

Cons

Lots of fields with similar names, no way to see underlying data map, some modules are not always as tight as you would like them to be with data saving and transmission

Review Source

SL

Steven L.  
CEO  
Wholesale  
Used the software for: 6-12 months

### "Maybe a capable ERP solution, BUT horrible implementation and business practice"

April 3, 2020

4.0

We signed up for Netsuite ERP last Sept/Oct. We planned to go live on December, before our peak season in January. It's a nightmare after we signed the contract, the implementation goes on for 6 month, we had to hire outside consultant to help us. NS inside implementation team doesn't has enough knowledge to help us successfully implement the system. Our NS implementation team only asked us to go to learning portal and learn ourselves, and go to them when we have questions. But when we ask the implementation staff simple questions such as if we should implement merchandise hierarchy or what's the best way to set up the classification for our business. She doesn't have a clue how to answer that, or she will tell us that's a phase II question (more money). 4 months in, we were so frustrated because we were no where near go live. So I told my accountant manager to move onto phase II, because obviously we wasted 4 months of subscription on a incompetent team. Our old account manger called a meeting with senior support in the company to help us set up our NS implementation for phase II. The quote we got was twice the amount of our annual subscription fee. Here's my conclusion, they signed us up on the price agreed on and once we are in the contract, they don't care about our business success, get us frustrated, so they can upsell. If I have to start again, I will NOT go with Netsuite \*\*\*My experience is based on 6 months into the system implementation,\*\*

Pros

Customization and compatibility, you can customize to any you want it to work in regards to reporting.

Cons

NS inside implementation team doesn't have enough knowledge to successfully implement the software, account manager only cares about upselling instead of helping our business to succeed.

Review Source

Mory M.  
Business Analyst  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Simple and efficient accounting"

March 3, 2023

5.0

Really good and highly recommended for any businessman especially online

Pros

The management efficiency of my clients and my accounting are impeccable

Cons

Absolutely not at this level although I use many other features of the software

Review Source

Response from Oracle

March 15, 2023

Thanks for taking the time to leave a review, Mory! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Sales Manager  
Publishing  
Used the software for: 2+ years

### "CRM for All Businesses "

February 6, 2020

5.0

Overall the more I use NetSuite the easier it becomes to get the info I need to my team.

Pros

I love how easily you can customize NetSuite to your needs. We use NetSuite every day to help log task/emails/sales/activity/etc.

Cons

NetSuite can be difficult to learn at the beginning. You also have to pay for an outside service to link you emails from Outlook to NetSuite. The service is about $10/month per user.

Review Source

OE

Oktay E.  
Data Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "User friendly "

October 22, 2022

5.0

Pros

It is a cloud-based erp platform purchased by Oracle. With this acquisition, oracle is positioning cloud-based fusion and netsuite erp solutions to its customers. On the other hand, the old generation ebs and jd edwards are positioned to customers as on-premise products upon request. It is user friendly.

Cons

Besides being simple and useful, it could have been more functional. But still a good app.

Review Source

Response from Oracle

November 3, 2022

Thanks for taking the time to leave a review, Oktay! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Brian Z.  
SR RFP Manager  
Computer Software  
Used the software for: 2+ years

### "Strong product for general Sales Opportunity management"

June 6, 2019

4.0

Very organized, consistent management of Sales opportunities with descriptive tie-ins to RFP status have helped the RFP and sales teams maintain a good 20,000 ft view of historical records.

Pros

As an RFP manager, NetSuite offers a widely adequate selection of standard fields for cataloging prospects and opportunities. The RFP-stage status feature ties directly into each sales opportunity and translates well over to a master RFP dashboard, separating your opportunities by RFP stage.

Cons

Navigation speed could be improved. The time it takes to select, load, and update individual records is not as fast as it could be. General program responsiveness and performance needs to be increased in order to keep NS competitive in a widening sales / RFP software tracking market.

Review Source

RS

Robert S.  
Director of Professional Serives  
Accounting  
Used the software for: 2+ years

### "NetSuite"

March 15, 2019

5.0

Its a fixture, couldn't do with out it

Pros

Very functional, covers all aspects of our business

Cons

I have tog pm after short periods of inactivity

Review Source

DS

Doug S.  
Netsuite Administrator  
Wholesale  
Used the software for: 6-12 months

### "Not exactly happy with product"

August 16, 2018

3.0

Our company needs an accounting and inventory management software that's more robust than what we previously had, but migrating over to Netsuite wasn't intuitive for a newbie like me. I wish the training module would've offered documentation on how to support the more complex tasks.

Pros

The CSV import functionality has saved me a lot of time from inputting data manually. Also, SuiteFlow has been a great help with automating data entry.

Cons

I feel like Netsuite is constantly hanging a carrot in front of my face. Here are a few things that I like least: \* The administrators training module only teaches you the basics, so I had to rely on SuiteAnswers to figure out how to do the more complex tasks. \* The add-on features that would help us run more efficiently are part of these big packages that cost significantly more, which are not cost-effective for us. \* So many little things, like why can't the item name be longer than 60 characters (this has inconvenienced us a lot), why can't workflow use the plus symbol to add multiple custom fields into another custom field, why aren't there multiple email address fields for the customers/vendors that are actually functional, why isn't there an function to process split payments, why do we have to be specific with keywords when searching through SuiteAnswers?

Review Source

BF

Brian F.  
App Consultant/Data Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Data Analyst using SuiteAnalytics"

July 13, 2022

4.0

Pros

Datasets are intuitive and easy to populate with the proper fields, provided you know their IDs, which can also be easy to find if the preference is selected in system preferences.

Cons

Workbook Visualizations are lacking in complexity and formatting. I can't map percentages against totals without secondary axes. I can't select the colors used for my various charts. Even if every series charted is formatted as a percentage, if multiple series are charted, then the y-axis will display as a decimal.

Review Source

Response from Oracle

July 18, 2022

Thanks for taking the time to leave a review Brian! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Financial Analyst  
Computer Software  
Used the software for: 1-2 years

### "Easy Experience"

December 4, 2018

4.0

The good thins about Netsuite is that you have everywhere conexion to your company numbers, data and information with a familiar and good user Interface. It helps you to make the "work from everywhere" real.

Pros

\- Friendly user Interface - Good to be manage - With the correct training the daily tool feels familiar and easy to go through known paths and discover more utilities

Cons

\- Most of the reports are configured to be at current period. You cannot modify the dates or specify if you only want just one month of some year for example. - Sometimes it gets slower.

Review Source

CS

Cynthia S.  
Data Analyst  
Farming  
Used the software for: 1-2 years

### "Satisfied customer, looking forward to future updates and improvements."

February 16, 2023

5.0

Pros

Creating reports to track inventory, invoices, and sales to allow the sales team the ability to see how vendors are doing and see the lifecycle of our products.

Cons

Sometimes when creating reports, because there's no requirement for unique labels, it's sometimes really hard to figure out which field is correspondent to the field I want.

Review Source

Response from Oracle

February 17, 2023

Thanks for taking the time to leave a review, Cynthia! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

JB

Jonathan B.  
Staff Accountant  
Accounting  
Used the software for: 2+ years

### "nice"

November 17, 2022

4.0

Very helpful for amortized journal entries

Pros

Easy to use industry standard. Great for amortized journal entries.

Cons

It can be slow to load. The modules are not organized well.

Review Source

Response from Oracle

November 18, 2022

Thanks for taking the time to leave a review, Jonathan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

DP

David P.  
IT Field Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Netsuite Review"

February 22, 2019

5.0

So far our experience of NetSuite has been pretty good. It is easy to get going with its interface and you can drag and drop forms and reports. There are occasional performance issues and bugs, but the support provision deals with these fairly quickly. In short it is powerful, and customisable, and recommended.

Pros

A cloud-based ERP system, NetSuite suites companies looking for security and reliability, combined with a solid feature set and frequent upgrades. The UI includes a powerful search tool, and it is easy find what you need and move around in the system.

Cons

It is a relatively expensive solution, which also requires a lot of your own development time to customise forms and functions for your business. There is a limited amount of cloud storage included, and the cost to increase this is eye watering.

Review Source

DS

Darcy S.  
Owner  
Wholesale  
Used the software for: Less than 6 months

### "Do Not Buy NetSuite!"

March 7, 2023

1.0

We were oversold on this product. We continuously asked for live demonstrations and they would send us a "high level" You Tube video. More detailed videos would be available once you sign on for the product. But they promise the ease of use and simple implementation process. DO NOT WASTE YOUR TIME OR MONEY!

Pros

The possibilities of this product could be endless, but it is OVERSOLD for what you actually need for a small business.

Cons

The implementation process is ridiculous. NetSuite must have all documents in their format and they can't use pricing documents that you already have in place. The timing to convert is INSANE!

Review Source

Response from Oracle

March 9, 2023

Thank you for taking the time to leave a review, Darcy. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

TN

Tasha N.  
Financial advisor  
Financial Services  
Used the software for: Less than 6 months

### "Best for all Business Sizes"

August 7, 2022

4.0

I am able to keep everything for my business in one place. So that when a client asks me a question I am able to answer it a lot faster.

Pros

I like that I can use this app for all of my business needs, instead of having to download separate apps for everything. It is also very easy to use.

Cons

Sometimes we will run into defects, which impacts our business sometimes.

Review Source

Response from Oracle

August 11, 2022

Thanks for taking the time to leave a review Tasha! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

mK

monica K.  
Human Resources  
Wholesale  
Used the software for: 1-2 years

### "New User"

March 24, 2023

4.0

It's better than QB and Acctivate

Pros

accounting and inventory being in one system

Cons

Nest Suit does not offer full-service payroll.

Review Source

Response from Oracle

March 27, 2023

Thanks for taking the time to leave a review, Monica! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AS

Arun S.  
Accounts Director  
Computer & Network Security  
Used the software for: 2+ years

### "Easy to use"

October 6, 2022

4.0

Overall, its above average, still too much to change as compared to SAP ERP.

Pros

It's easy to use compared to other software.

Cons

Unlike SAP, we can't run the close or open in report in General ledgers. It would be much better if you can provide a document no when transaction closed.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

For better internal control.

Review Source

Response from Oracle

November 18, 2022

Thanks for taking the time to leave a review, Arun! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

CB

Carol B.  
Office Manager  
Human Resources  
Used the software for: 6-12 months

### "Recommended cloud software"

June 26, 2023

5.0

My overall experience has been positive, the learning time to get comfortable with the program was short and manageable.

Pros

all reports are easy to read, navigate around and share with coworkers

Cons

I don't have anything to speak least about at this time

Review Source

Response from Oracle

June 28, 2023

Thanks for taking the time to leave a review, Carol! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

SB

Steve B.  
IT Manager  
Consumer Goods  
Used the software for: 2+ years

### "Very good ERP software"

November 23, 2021

5.0

Pros

We use this software daily in most of our operations. From sales order entry to receipt of payments it does it all. Regards to warehouse and inventory control, the software is very easy to use.

Cons

We tried to use the CRM features but that feature was too bulky to get anything done.

Reason for choosing NetSuite

We didn't choose NS CRM+. We ended up going with Salesforce and syncing it with NetSuite via integrator.io.

Review Source

Ezechiel Narcisse A.  
CEO  
Marketing and Advertising  
Used the software for: I used a free trial

### "NetSuite is the leading integrated cloud business software suite"

July 19, 2022

4.0

As a small business, I have to manage all my finances in a flexible way. NetSuite allows me to see cash flow, manage my expenses and create financial reports with the touch of a button. It's a cloud-based software that I can access anywhere, anytime. I can easily manage my business with just one software. It's easy to use and I can create reports in real time.

Pros

The NetSuite solutions have helped me to reduce my workload, keep track of my inventory, manage my finances and more. The NetSuite dashboard is user-friendly and allows me to easily manage my data, while the integration capabilities with other software solutions makes it easy to use with other platforms.

Cons

I haven't really had any issues with this product.

Review Source

Response from Oracle

July 25, 2022

Thanks for taking the time to leave a review Ezechiel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AA

Amal A.  
Controller  
Financial Services  
Used the software for: 1-2 years

### "NetSuite review"

February 16, 2023

5.0

Experience has been good. System has many features and options and allows for unique growth with the company.

Pros

Ease of capturing purchase/sale transactions

Cons

Reporting needs. There aren't many standard reports around inventory, such as FIFO reporting. We have had to develop work-around and customized reports in NSAW.

Review Source

Response from Oracle

February 17, 2023

Thanks for taking the time to leave a review, Amal! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AL

Albert L.  
COO  
Financial Services  
Used the software for: 2+ years

### "Competent software"

February 20, 2023

3.0

Pros

NS does what it is supposed to do. Permissions for expense approval are appropriate for the financial function.

Cons

NS is not the most intuitive of software and needs a refresh in its CX.

Review Source

Response from Oracle

February 21, 2023

Thank you for taking the time to leave a review, Albert. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

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