# Page 42 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 42 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 42 - Reviews of NetSuite

## Showing most helpful reviews

Showing 1026-1050 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Head of Global IT  
Consumer Goods  
Used the software for: 2+ years

### "NetSuite is a modern cloud based ERP. We use it on several locations."

June 6, 2018

5.0

Value for money, full SAAS solution, built in security

Pros

NetSuite is a modern cloud based system. The system architecture allows flexibility of workflows, processes and system screens.

Cons

Netsuite does not have built in complex solutions for production. The palnning tools for MRP or work orders are limited.

Review Source

JY

Jennie Y.  
IT Developer  
Medical Devices  
Used the software for: 6-12 months

### "Practical ERP System"

February 16, 2024

4.0

Pros

The ability to customize scripts and its great flexibility regarding scripting and integrations.

Cons

It is sometimes difficult to determine where the errors come from.

Review Source

VB

Venkatesan B.  
Computer Programmer  
Automotive  
Used the software for: 2+ years

### "It's fast and extremely reliable"

June 7, 2019

5.0

Pros

NetSuite ERP can be used for Financial, Order, Production and Supply Chain Management. NetSuite CRM can be used for Salesforce and Marketing Automation. Customer Service and Partner Relationship Management. Suite Commerce – End to end Business to Customer (B2C) and Business to Business (B2B) eCommerce platform. You can integrate with any other application and also it's very fast and reliable. This can be the good solution for EDI also.

Cons

I am not feeling any Cons at this moment.

Alternatives considered

[SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)

Review Source

NH

Neil H.  
Controller  
Retail  
Used the software for: 1-2 years

### "Netsuite is an intuitive, easy-to-use, ERP software for all."

April 25, 2018

4.0

Pros

Netsuite's functions, both for front office and back office individuals is intuitive. A minimal amount of support / help menus is necessary to be able to access and utilize the features of Netsuite. I enjoy and appreciate how customize-able Netsuite is with minimal IT or programming experience - it is an ERP software for really everyone. Netsuite is constantly coming up with new features to enhance my experience, and increase the efficiency and effectiveness of the ERP.

Cons

I wish that there were a better help menu / functionality - it is good that Netsuite is so easy to use, because the "help" function is often times not helpful. I also wish that customer service were more customer-oriented, it is often times confusing as to who I should contact (whether it be Netsuite directly, or my Netsuite sales / account rep). I also wish that the new features (such as the verticals) had more demos available online, so that it'd be easier to see and know what kinds of additional functionality they have to offer.

Review Source

VR

Verified Reviewer  
National Account Manager  
  
Used the software for: 1-2 years

### "We have moved to NetSuite for our new account software. NetSuite is used for all of our accounting. "

March 19, 2018

4.0

The ease of streamlining our orders with our 3rd party logistics company. New accounting software which has improved the work flow of our accounting department.

Pros

The seamless integration we had with Shopify and our 3rd party logistics company. NetSuite has made so easy for us to streamline our sales/shipping.

Cons

We would like to get a new CRM for our company and were hoping to be able to use NetSuites, but it does not seem to meet our needs at this time, which is disappointing.

Review Source

JC

Josh C.  
President  
Apparel & Fashion  
Used the software for: 2+ years

### "Best ERP System on the market for small to mid-size companies"

October 28, 2019

5.0

Bringing NetSuite into our environment was the single greatest decision I've made as the President of the company. NetSuite has helped realign our internal processes, make us significantly more efficient, and has saved us a significant amount of money while increasing our margins.

Pros

Mobility of use Demand Planning capabilities Finance depth and management

Cons

Cost Project managers lack the knowledge of the developers, which brings about frustrations to the end user on deliverabilities not being met.

Switched from

[Impress](https://www.capterra.com/p/125632/Impress/)

Needed a much more comprehensive system.

Review Source

IL

Ingrid L.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "It is worth it"

June 21, 2022

5.0

Pros

What I like most about this software is how it handles inventory management. We can set up different locations, and lots, for each item that we add to our inventory.

Cons

What I did not like is how it connected with other software.

Review Source

Response from Oracle

June 28, 2022

Thanks for taking the time to leave a review Ingrid! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

JM

Jessica M.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Excelent service"

July 12, 2022

5.0

Pros

It's very user friendly and really easy to use

Cons

It's not easy to track the financial part of the transactions

Review Source

Response from Oracle

July 18, 2022

Thanks for taking the time to leave a review Jessica! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Senior Recruiter  
Hospital & Health Care  
Used the software for: 6-12 months

### "Works well for our Payroll Team but Hard to Use on the Sales side of things"

November 25, 2020

4.0

Overall, the switch seems to be a good one in the long run but the implementation is frustrating at times.

Pros

This product has a lot of functionality that wasnt previously available with our previous financial system.

Cons

The roll out for NetSuite was tricky to navigate through. Overall, it seems like the user-friendliness is not quite there yet.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Company outgrew QuickBooks functionality

Review Source

PJ

Priyank J.  
Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Netsuite for accounting "

November 2, 2023

5.0

Pros

Ease of use, features for a small and mid-size enterprises, lower implementation cost and timeline, some feature are plug and play which makes this a go to solution for a lot of customer

Cons

Less possibility of enhancing a report to meet customer requirements

Review Source

Response from Oracle

December 6, 2023

Thanks for taking the time to leave a review, Priyank! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
VP Operations  
Insurance  
Used the software for: 1-2 years

### "NetSuite CRM"

November 17, 2022

5.0

Pros

The capabilities of NetSuite are limitless. While we have not found any limitations as it pertains to workflows that our organization wants to adopt, I know their account management team is willing and able to assist if a development request were ever presented.

Cons

NetSuite's CRM could be easier to use for inquiries that immediately reach a resolution (ex: a call center rep answered a phone call for a general question).

Review Source

Response from Oracle

November 18, 2022

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VP

Vince P.  
Director of IT  
  
Used the software for: 2+ years

### "Oracle NetSuite Review"

October 12, 2017

4.0

Pros

We inherited NetSuite throughout our organization. NetSuite is our system of record for accounting purposes, our order management system, our hub for fulfillment, our CRM-SFA system for our direct sales staff, and the place where we create, edit, and control our products and services that we sell. NetSuite seems to addresses many business problems; without it, we would have a very hard time running our business. NetSuite does a great job of taking a prospect to a customer and then housing all data that comes from that relationship.

Cons

A few of the issues that we have found have been under documentation. It is lacking just a bit especially within the development areas. Releases are done twice annually, there are many small bugs in the system that don't get fixed for years. The mobile apps for iPhone/Android are very poor and very limiting. Customization requires a significant amount of time and financial investment. The learning curve is pretty steep. You either need a dedicated resource who has the skill set to build customizations for every department, and every user or have lots of money to invest in additional customization from NetSuite developers.

Review Source

Kirti V.  
The Future of Business Management and Operations  
Information Technology and Services  
Used the software for: Less than 6 months

### "The All-In-One Solution for Managing Your Business Finances"

February 16, 2023

5.0

NetSuite's customer support and professional services have also been highly regarded, with many customers noting the helpfulness and responsiveness of the support team.

Pros

NetSuite is a cloud-based business management software that provides a comprehensive solution for managing financials, operations, and customer relationships.With NetSuite, you can streamline your business processes, reduce IT costs, and increase productivity

Cons

NetSuite is a cloud-based software solution that empowers businesses to optimize their operations, accelerate growth, and drive innovation,With NetSuite, businesses can automate and streamline their financial, supply chain, and human resources processes to improve efficiency and productivity

Review Source

Response from Oracle

February 21, 2023

Thanks for taking the time to leave a review, Kirti! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Customer Experience Manager  
Medical Devices  
Used the software for: 1-2 years

### "Straight forward, gets the job done"

December 14, 2019

4.0

Gets the job done, helps keep sales people organized and easy to search for things.

Pros

A great platform to use for sales & keeping track of leads. Love how you can send emails directly from Netsuite.

Cons

A lot of categories that are never used, so there's almost too many options on your dashboard that I wish could be simplified for someone in an assistant position which is the position I held when I used Netsuite on the regular (I was the sales assistant).

Review Source

Eduardo C.  
VP of Sales  
Marketing and Advertising  
Used the software for: 2+ years

### "Very powerful all in one suite"

July 13, 2021

4.0

I am a sales user so my experience starts in the customer record, entering opportunities and managing the sales pipeline

Pros

Contains everything a medium business might need to automate and have a strong control of the entire business operation, while allowing for great scalability

Cons

It is not very user friendly and has quite a learning curve, specially for users. The help system is not intuitive and requires "tribal knowledge" to be passed

Review Source

PT

Peter T.  
General Manager  
Sporting Goods  
Used the software for: 2+ years

### "Netsuite Pros & Cons"

August 27, 2019

4.0

Happy with the system. We have recently moved our shopping carts away from Netsuite due to the reasons above.

Pros

Software is online. Software is very easy to use so suitable for all staff not just office based staff Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.

Cons

Slow on development of shopping carts. Not up to date with the likes of Shopify etc.. and also the costs are too much compared to Shopify.

Reason for choosing NetSuite

Seemed like a more user friendly software.

Review Source

NA

Nicolas A.  
Auxiliar de controlador  
Accounting  
Used the software for: 6-12 months

### "Good financial management"

December 26, 2022

5.0

They will lie and they will deceive you and misdirect you. Perhaps of the most amateurish group I have each worked with.

Pros

It allows me to communicate with the client in an optimal way

Cons

We additionally had some problematic client assistance with our underlying rep at a certain point (concerning planning/dropping arrangements on us).

Review Source

Response from Oracle

January 3, 2023

Thanks for taking the time to leave a review, Nicolas. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.

VR

Verified Reviewer  
Math Teacher  
E-Learning  
Used the software for: 2+ years

### "Great way to manage QCIs and access other work information "

September 20, 2022

5.0

Overall, NetSuite has been a great way to access my employee information and manage my QCI goals. Some of the small text on the QCI page makes it difficult to navigate at times.

Pros

It’s a great way to create, share, and discuss QCI's with manager and the entire team. It is also a great way to see payroll/work information

Cons

Sometimes the small text in the QCI form makes it difficult to navigate to the correct spots

Review Source

Response from Oracle

September 21, 2022

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
HR Manager  
  
Used the software for: 1-2 years

### "This software is great for managing all the company inventory, assets, and finances."

March 15, 2018

5.0

We get efficiency and ease of finance tracking.

Pros

The ability to customize and manage our companies inventory and assets really helps with forecasting for the future business needs. Also keeping track of our receivables and payables is as easy as ever. It also lets us keep track of our contractors and customers without confusion.

Cons

It takes an expert to customize, which means it can cost a lot of money to get the set up that you want.

Review Source

JM

Janielle M.  
Manager  
Automotive  
Used the software for: I used a free trial

### "Poor Listening Skills"

May 21, 2019

3.0

Sales staff treated me and my company very poorly and did not listen to our needs. For the money, I'm sure another company would have much better customer service.

Pros

Netsuite looked like it would accomplish a lot of the needs we were facing with branches in five countries.

Cons

The sales staff ruined me ever going with netsuite. I was tasked with looking into new software for the company because I understand our current software the most out of the managers. When they heard our main branch was in the UK, they transferred me to a UK sales person. This did not work for me since he was seven hours ahead, I asked repeatedly to the UK sales person and the US sales person I originally had to please send me to someone in the US, I was told this was their policy. I had inquired about a few features and was sent some youtube videos. The UK sales person decided to do a demo for the UK manager. When I had more follow up questions I didn't get a reply or I got more youtube videos. When I started demanding a US rep, I was told the software we needed was going to be too expensive for our company. So the UK guy decided we couldn't afford netsuite, then said he would have someone in the states contact me, no one has ever contacted me. On their site they say they have solutions for companies of all sizes but apparently that is a lie because they will decide if they think you are worthy enough to work with them. Our company manufactures and distributes and has excellent cash flow so I'm not sure where the jerk of a salesman got the idea we couldn't afford their software, but I assure you we can. I even told him directly that if this is how poor the initial contact is, how are we going to be treated as customers?

Review Source

TY

Timothy Y.  
Brand Manager  
Food & Beverages  
Used the software for: 2+ years

### "Versatility and functionality"

July 12, 2019

5.0

Generally fast, user-friendly and well-supported. Versatile and has functionality for everything imaginable, if one has the knowledge or time to learn how to e.g. write SQL.

Pros

Highly customizable, web-based, allowed for different roles and accessibility, reporting and scheduling capabilities were a huge factor.

Cons

It can be very challenging to create advanced reports or searches

Switched from

[SYSPRO](https://www.capterra.com/p/6963/SYSPRO-ERP/)

Netsuite offered a web-based platform with better custom options and more user-friendly interface.

Review Source

AG

Anita G.  
Controller  
Information Technology and Services  
Used the software for: 2+ years

### "Xeeva Inc Review"

August 27, 2019

4.0

The experience is good, it helps is timely reporting of multiple entities dealing with multiple currencies. Helps business decisions making for the whole group

Pros

It has a number of features which help reporting for entities present in multiple countries, this helps reporting accurately and timely.

Cons

Ease of use, this software needs professional training to be able to use it and that is not free, hence we cannot use all the features to the maximum as we lack training on how to use them

Review Source

SW

Staci W.  
  
Logistics and Supply Chain  
Used the software for:

### "Have been using NetSuite for 8 years"

July 30, 2014

4.0

Pros

The thing I like most about NetSuite is the versatility and customizability of the product. If we need to flag specific transactions for internal and unique reasons, we are able to add a checkbox to any transaction that the user can check, which will flag an alert. It is truly helpful to be able to customize the forms within the system. Another thing that we like about this is that it is internet-based. We are not required to maintain servers and software. We have employees in multiple locations including some working from their homes. It is nice that all they need to work on the system is internet access! The product is constantly being improved upon. We like that NetSuite continues to grow as their customers' needs grow.

Cons

In the beginning, eight years ago, the support and service on this product were horrible. Since then, I have seen great improvements in support, including reduced hold times and an increased knowledge of the product. The other thing that I have noticed is that the sales team tends to oversell the features. NetSuite's program in and of itself is an amazing program. There is no need for any embellishment, but, on numerous occasions, I have experienced being sold on features that were not available when I tried to use them. One of the things that can be seen as either good or bad is that there are some gaps in functionality (e.g., forecasting, shipping integration with outside vendors). However, there are a growing number of outside vendors that will integrate your NetSuite with outside vendors to fill the gaps. The customization of NetSuite is endless, although these outside vendors do charge a good fee for their work.

Review Source

AS

Ajay S.  
Business Systems Admin  
Information Technology and Services  
Used the software for: 2+ years

### "NetSuite Review"

June 23, 2023

5.0

Pros

Integration with tools Order Management

Cons

User Interface is badVery less customisations

Review Source

Response from Oracle

June 28, 2023

Thanks for taking the time to leave a review, Ajay! We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.

DV

Diem V.  
logistic employee  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "too much info"

November 19, 2019

1.0

Pros

you can see what data is changed and by who it has been changed.

Cons

too much info on screen what is irrelevant for me. No customization for my setup what i need to work with no use of tab and arrows, only use of mouse what causes me RSI. If you make a error or change somewhere it's almost impossible to adjust all related data. It's a chain reaction, if somebody in the office don't make a Work Order, I can't make a pick list. It's not so automated as told by sale. we need more people to do the same work then before. making a pick list cost me more time then before. i need a bigger screen to see all data, or i need to scroll like i have to do right now. can't put extra info on a pick list

Switched from

[Flex](https://www.capterra.com/p/190979/Flex/)

management wanted to have more real time data.

Review Source

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