# Page 45 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 45 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 45 - Reviews of NetSuite

## Showing most helpful reviews

Showing 1101-1125 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jigyasa K.  
SAp Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Net Suite - Simple ERP "

February 15, 2023

4.0

Overall it's a great tool for your accounting solution.

Pros

It is one of the simple and easy tool. We have high degree of customisation available on this tool.

Cons

Reporting interface is not that user friendly.

Review Source

Response from Oracle

February 17, 2023

Thanks for taking the time to leave a review, Jigyasa! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Hannah F.  
Patient Services Coordinator  
Information Technology and Services  
Used the software for: 6-12 months

### "BEST ERP AVAILABLE "

May 26, 2019

5.0

Pros

Don't waste your time with Microsoft, or SAP when searching for an ERP. Netsuite is the best available option at the moment. It's very intuitive when it comes to navigating the software and their customer service is great if you need assistance with something. Also, they have a lot of great integration out there to improve this already amazing software.

Cons

The connector they currently have for Concur to Netsuite isn't the best but that's more of an SAP problem than it is Netsuite

Review Source

VC

Vincent C.  
Accounting Manager  
Internet  
Used the software for: 2+ years

### "Net-sweet"

October 25, 2019

4.0

Overall I would recommend Netsuite to another user as it is easy to use and intuitive. The customer support has been vital in helping our team along the way.

Pros

Netsuite is highly customizable which has come in handy for our unique business model. We've utilized different modules along the way that have helped us to save time on our monthly close process. The features are for the most part friendly and easy to use.

Cons

Some of the reporting could be re-worked to be more friendly - often times I am building an import or report and am confused at the many selections and options that are available.

Review Source

AN

Alex N.  
Netsuite admin  
Wholesale  
Used the software for: 2+ years

### "Netsuite review"

July 12, 2019

4.0

overall good ERP

Pros

Easy to use, its in the cloud, accessible everywhere, good features

Cons

Crashes once in a while, some issues happen, commerce part could be better

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

needed real ERP

Review Source

DA

Daanish A.  
Accounting Manager  
Real Estate  
Used the software for: 2+ years

### "The Next Level to Accounting"

August 16, 2018

5.0

Pros

\- Easy Implementation and transition from a different accounting system - Constantly adding new features/updates - Customer Support that really knows the system - Easily integrates with other systems (unlike QB and Yardi) - Overall easy to use even for first time users

Cons

\- The PO system could be more robust - Some transaction records like Checks/Deposits have limited customization (it is already on Netsuite's radar and they're working on it) - The basic setup isn't ideal for a Real Estate type business but the workaround is to use the Projects module

Review Source

ZS

Zev S.  
Project Leader  
Marketing and Advertising  
Used the software for: 1-2 years

### "Better Options Out There"

August 14, 2019

3.0

We only lasted about a year and ended up going back to our old billing system which was very difficult.

Pros

I liked the idea of having all the components of the billing automation in one place using one tool

Cons

User Interface seems out of date. Not able to upload files. There seems to be an added step for each process by having to constantly "save" and was hard to search for items I had previously saved as I wasn't sure where they were stored. Must use strict naming convention

Switched from

[Sugar Market](https://www.capterra.com/p/224438/Sugar-Market/)

Price was cheaper but that is not always a good choice

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Wholesale  
Used the software for: 2+ years

### "Several issues need to be worked out."

February 3, 2019

3.0

Pros

I like that you can set it up to your preference.

Cons

I do not like that it crashes often and you have to be very specific at times at what you enter in the search option.

Review Source

JK

Jennifer K.  
  
Management Consulting  
Used the software for:

### "Highly Complex, Best for Large and Decentralized Businesses"

May 15, 2014

4.0

Pros

It is an all-in-one tool that I used as both a project manager and as the marketing coordinator after a lateral promotion. For project management, it was ideal. As there were several teams located around the globe, we were able to store documents and statistics related to the project for easy project handover and to support our teammates when needed. As marketing coordinator, I was able to send out mass email campaigns to our clients and leads, specifying the list or client type/industry as desired. It was convenient to do this through one system without having to use a free email campaign service that would have a footnote at the bottom of the email indicating we used it. Finally, I helped code customer satisfaction surveys to track our performance on a project-by-project basis. The surveying was also used to understand the needs of our clients in order to grow the business in the right direction. It doesn't log out too fast after one is inactive, allowing you to work on other items and then turn back to the system to update it.

Cons

It can be particularly complex for users who aren't tech-savvy, and it's important the system administrator have experience in html/html5 coding. It can be difficult for users to manage their own dashboard and navigate the interface, but so long as they have contact with the administrator who can help onsite or remotely, it's fine. It does have an intimidating look to it, being that it can do so much. Its also not the prettiest interface I've ever encountered, which isn't really important, but the semiotics of it can turn someone off.

Review Source

Paul B.  
Production Manager  
Retail  
Used the software for: 1-2 years

### "An Excellent Company Hub"

October 15, 2019

4.0

Having a centralized database for all my company functions have led to new, better business processes and efficiencies.

Pros

NetSuite Suite Commerce Advanced acts as central hub for my Point of Sale, Ecomm Platform, Inventory, and CRM.

Cons

The rollout was slow and the customizations have taken a long time to come into fruition which can be frustrating.

Review Source

VR

Verified Reviewer  
B2b leader  
Retail  
Used the software for: 6-12 months

### "Does the job fine"

December 14, 2022

5.0

Pros

Great interface and ease to work with the numberNumerous customization options which are not difficult to implement

Cons

In case of any issue the customer support lacks the necessary action

Review Source

Response from Oracle

January 4, 2023

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MC

Michael C.  
Warehouse Operations Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "NetSuite gets the job done, but it's lacking in certain departments"

November 23, 2016

3.0

We acquired NetSuite last summer and underwent training. We set it up, added our inventory (with their help) and began operating with it on July 1st. The team assisting us with putting it all together was unable to integrate it with our e-commerce platform from the onset, so it was left for a later date. All the orders from our website needed to be manually entered on NetSuite. This was of course a hassle, but we figured it to be short lived. It's now late November and we're still doing it manually. Shipping directly from NetSuite had many issues from the start. Most of them have been resolved now, but some persist. When operating in the US, integrating shipping with USPS has complications. You must open an account with Endicia (Stamps.com is not compatible) and set up each shipping mode independantly. The problem is that two major options are not available. Primarily, NetSuite does not have a "return" label option for USPS shipping. This is a pain. Any mispicks have to be resolved through an outside solution. Secondly, NetSuite does not permit USPS First Class Shipping International. Your cheapest international shipping option is Priority - much more expensive. Intercompany transfers of inventory take some getting used to and can be very cumbersome. Even though the same products have assigned bin locations at the receiving end, each item must be individually re-assigned to their corresponding bin. It's a lot of seemingly unnecessary work. Running customers' "merchandise exchanges" through existing orders is also problematic. There is no clearly defined way to do it. It appears that the only way of getting it done is by deleting the current fulfillment order and creating a new one. It is not the most organized manner in which to keep these transactions in order.

Review Source

BL

Bob L.  
Director of Financial Systems  
Computer Software  
Used the software for: 2+ years

### "NetSuite day to day"

July 12, 2019

4.0

It's an awesome product, though does require a solid understanding of business requirements and experienced team to implement. They could use better documentation of certain process and modules, especially how they can sometimes interfer with each other.

Pros

It is a comprehensive tool that all provides users and admins great flexibility to automate tasks and workflows related to financial management

Cons

In trying to do everything for everyone, it can introduce extra complexities and inter-product conflicts that require work arounds.

Reason for choosing NetSuite

knew we wanted to go with NetSuite

Review Source

VR

Verified Reviewer  
Contracts Specialist  
Computer Software  
Used the software for: 1-2 years

### "Takes a lot of customization"

August 6, 2018

4.0

Pros

you are able to basically customize any part of the software, which is nice for different business goals

Cons

when it first started it was basically unusable for us because no one knew how to do anything. a year later we have had to customize every part and hold many training sessions for people to even begin to use it

Review Source

LO

Laura O.  
Project Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Integration is great, but titious"

November 4, 2022

4.0

Overall, it is a reliable product that always gets the job done and has great integration. With a few fixes to make it more user friendly it would be great!

Pros

This can be integrated across multiple platforms and rarely has any issues or technical difficulties

Cons

It can be slow and has many steps which are not always user friendly.

Review Source

Response from Oracle

November 10, 2022

Thanks for taking the time to leave a review, Laura! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Accounts assitant  
Accounting  
Used the software for: 6-12 months

### "Netsuite - Review"

April 2, 2024

5.0

Pros

Has a large range of reports for use and makes journals and double entry easy to do.

Cons

Customer service can be lacking in certain areas.

Review Source

Response from Oracle

April 9, 2024

Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Sales  
Automotive  
Used the software for: 2+ years

### "Netsuite "

August 22, 2018

1.0

Pros

nothing at all, it is the worst ERP ever

Cons

It take more time to do a task than other softwares and you always need more than one person to solve the issue

Review Source

SS

Sam S.  
Senior Buyer  
Automotive  
Used the software for: 1-2 years

### "Netsuite makes inventory management much easier"

February 18, 2022

4.0

Overall, it's a great inventory management product that just needs some fine tuning.

Pros

We implemented Netsuite at our organization and moved off of using Excel sheets for ordering. The ability to use Netsuite to get an organization view of inventory by order category improved our ability to manage our inventory.

Cons

Certain browsers aren't as fast as others. We noticed IE, Mozilla were faster than using Netsuite with Chrome based browsers.

Review Source

BY

Brittany Y.  
Accounting professional  
Pharmaceuticals  
Used the software for: 2+ years

### "Industry standard - but with Integration issues"

January 5, 2024

4.0

Pros

I have used Netsuite in my job function for several years. While I am not an expert in it's features, after some basic training I was able to navigate the system confidently to confirm correct program integrations with other software platforms.

Cons

The customization of custom fields seems limited. We have also had issue with a correct integration with SAP Concur, which causes issues.

Review Source

PW

Paul W.  
IT Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Netsuite Review"

September 12, 2017

5.0

I do enjoy Netsuite but you have to be ready for the cost.

Pros

Netsuite is a great product compared to a lot of ERP / CRM systems out there. Just the look and ease of use are very apparent. Most ERP systems look like an old access database program that looks a bit scary to the end user. Netsuite has also added several data centers to guarantee uptime. Netsuite is very customizable and your own company processes can be integrated into the system. They have a great API and integration capable system.

Cons

It is a very expensive system. That being said, you get what you pay for. The 24 hour support is based out of the Philippines last I heard and I have many people at my company cannot understand the support staff over the phone at all.

Review Source

BP

Bishal P.  
Sales manager  
Financial Services  
Used the software for: 6-12 months

### "My netsuite review "

April 17, 2024

5.0

Pros

Good integration, overall a very good erp system

Cons

Ux could be better, further functionalities around expenses would be good

Review Source

Chuck N.  
Business Analyst  
  
Used the software for: 1-2 years

### "Very useful tracking sales across many product lines. "

June 26, 2018

5.0

Used full accounting and sales commission tracking.

Pros

Very flexible, friendly user interface, great reporting options. We use it to track hundres of field sales reps and thousands of customers.

Cons

Customer service can be a bit slow getting back to help. Uploading huge amounts of data can be a bit cumbersome.

Review Source

Ramil T.  
Technical Support  
Security and Investigations  
Used the software for: 1-2 years

### "A platform and tool for everyone"

September 18, 2018

4.0

I am pleased how the software works and how it makes our everyday a lot easier.

Pros

I benefit a lot on this software, what's cool about this is that it runs through scripts that can be customized and programmed depending on your company's needs

Cons

Like any other platform it's vulnerable to any issues like crashes and bugs

Review Source

SB

Sam B.  
Supply Chain Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Needs improvement for supply chain functions"

November 3, 2023

3.0

Pros

Good for startups for initial basic accounting.

Cons

We tried using this tool for supply chain as accounting data was already in it. The features are poor and we ended up using other external tools interfaced with NetSuite

Review Source

Response from Oracle

December 7, 2023

Thanks for taking the time to leave a review, Sam! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Janice F.  
Sales Specialist  
Computer & Network Security  
Used the software for: 1-2 years

### "Easy and User friendly!!"

September 19, 2018

5.0

User friendly software that can be use by anyone.!!!

Pros

I was working in different industry and use a lot of softwares. This was the easiest software I have used. It plain and simple even non techy person can use it.

Cons

I hope they add features that will entice the user to use. Color are dull and not so friendly.

Review Source

BJ

Brian J.  
Financial Systems Manager  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Netsuite Review"

August 26, 2019

5.0

Pros

Cloud Based, Suite Apps, Saved Searches, Reporting, Customization

Cons

Could be easier to set up API connections for non-developers

Alternatives considered

[Kinetic](https://www.capterra.com/p/249741/Kinetic/)

Switched from

[Kinetic](https://www.capterra.com/p/249741/Kinetic/)

Move to cloud

Review Source

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