# Page 48 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 48 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 48 - Reviews of NetSuite

## Showing most helpful reviews

Showing 1176-1200 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JL

Jonny L.  
Sr. Financial Analyst, FP&A  
Computer Software  
Used the software for: 2+ years

### "A Finance Necessity"

November 30, 2019

5.0

NetSuite has been awesome for us and is a necessary tool for our entire Finance department. I won't be using anything else in the future.

Pros

The drill down feature that NetSuite provides has been critical in helping our FP&A team answer financial questions.

Cons

Creating reports isn't difficult, but it is not as straightforward as it could be. For example, it would be nice if there was an easier way to filter out levels of accounts that you didn't need in your report.

Review Source

KV

Kenneth V.  
Accountant  
Professional Training & Coaching  
Used the software for: 2+ years

### "An exciting product"

February 17, 2023

5.0

Pros

Very user friendly. The saved searches can pull data from your transaction history.

Cons

Lag when saving transactions leaves more to be desired.

Review Source

Response from Oracle

February 21, 2023

Thanks for taking the time to leave a review, Kenneth! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

CH

Chris H.  
Vice President of IT  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Great Software Powers Business Growth"

April 25, 2018

5.0

NetSuite is a great partner as they mean what they say, do their best to deliver on their promises and generally does a great job of executing. They can do better with Dev/Ops in general and improving the speed of the applications.

Pros

Ease of Use, Value for Money, Flexibility / Ease of Adjustment, Support is Timely, Product Development is Just Right (Not too Many but Enough to Evolve the Solution), Prioritization of Customizations is Done Well

Cons

Support Team Needs More Training, Coordination between Back-end Performance and Support Teams is Under-developments and Poorly Managed, Hosting of Application is Not Done Well (too many outages), Performance of Cloud App is too Slow

Review Source

BH

Brad H.  
Marketing Director & Sales  
Computer Software  
Used the software for: 2+ years

### "A big clunky mess but it handles everything so we're stuck"

February 20, 2019

3.0

Pros

I like that fact that you can manage everything from inventory to invoices, customers etc. We used to have multiple softwares to handle that but Netsuite keeps it all in one place, which is nice.

Cons

The biggest problem I have with it is the speed. It takes 5-10 seconds to load every page, which doesn't sound like much, but when you live inside it, that can add a lot of time to your day. I have 110MB internet and it's still slow.

Review Source

ES

Esmeralda S.  
Impiegato  
Furniture  
Used the software for: 2+ years

### "N.1 sul mercato "

February 9, 2023

5.0

Esperienza molto positiva. Programma semplice e che fa risparmiare molto tempo.

Pros

La facilità di utilizzo e l'efficienza del prodotto.

Cons

Non ho individuato problematiche nell'utilizzo del software

Review Source

Response from Oracle

February 10, 2023

Thanks for taking the time to leave a review, Esmeralda! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Account  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Miglior gestionale in cloue"

April 10, 2023

5.0

Esperienza ottima, software di fascia alta

Pros

Velocizza il processo di gestione ordini e pagamenti, riduce i tempi di chiusura finanziaria, ottimizza la produttività dei dipendenti grazie all'accesso sempre e ovunque

Cons

Forse il prezzo troppo elevato per una piccola azienda

Review Source

Response from Oracle

April 24, 2023

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

SB

Sean B.  
FP&A Analyst  
Computer Software  
Used the software for: 2+ years

### "Netsuite Review "

December 2, 2019

4.0

Great tool once the connections have been established. If changes or new integrations need to be setup, customer support was not easily available.

Pros

Very detailed reports, and ease of use. When using it for expenses/AP, Netsuite is very helpful tracking payments and the GL accounts affected.

Cons

Integration and account setup can get very complicated. When attempting to connect with Concur, setting up the accounts between the two software became overwhelming.

Review Source

Daniel C.  
Consultant  
Accounting  
Used the software for: 6-12 months

### "NetSuite is a fantastic tool for mid size businesses"

October 31, 2019

5.0

NetSuite can handle basically all ERP processes and can be integrated with a bunch of other systems.

Pros

Out of the box the software is capable of so much. It has capabilities to be customized and configured to your needs

Cons

The NetSuite support is poor. They do not respond in a timely manner. I would recommend finding a NetSuite partner to to implement the software for you.

Review Source

CB

Chris B.  
IT Support Manager  
Retail  
Used the software for: 1-2 years

### "Endless bolt-ons"

April 1, 2020

4.0

Painful. Pick a good partner, pay special attention to 'slimming down' the UI to remove excess options and buttons. It'll still look like something from the mid 90s but NetSuite doesn't really do UX!

Pros

NetSuite can (probably) do anything you need from an ERP and for that level of flexibility is surprisingly inexpensive.

Cons

In trying to do everything it can seem overwhelming for end users. They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.

Reason for choosing NetSuite

Cost

Review Source

Taylor M.  
Account Manager  
Computer Software  
Used the software for: 1-2 years

### "NetSuite has a the functionality, lacks ease of use"

December 6, 2018

3.0

It's a CRM and works but hasn't had the ease of use expected.

Pros

All my customer notes and tasks are easily visible.

Cons

Correcting duplicates should be easy but often isn't. Sometime NetSuite is super slow.

Review Source

VR

Verified Reviewer  
Accountant III  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Perfect for mid-sized companies"

August 17, 2018

4.0

Pros

NetSuite is incredibly user-friendly. You can customize the layout to include fields that are useful to you.

Cons

The standard training leaves a lot to be desired. It is a little too basic.

Review Source

MK

Mo K.  
Finance Associate  
Internet  
Used the software for: 2+ years

### "Good Software"

August 27, 2019

4.0

Overall its good as in it does what it needs to do, and then some. It's useful but feel at times we are only touching the capabilities of this software other then really utilizing it.

Pros

It makes certain things accounting wise very automated and easy. Integration features are amazing.

Cons

It's not very user friendly and very clunky. Not very intuitive so have to contact support and/or use YouTube to learn how to use. SuiteAnswers website is also not very good.

Review Source

RH

Ray H.  
Sales VP  
Telecommunications  
Used the software for: 2+ years

### "Netsuite for ERP/CRM/eCommerce"

November 23, 2018

4.0

Overall, Netsuite has met our needs in our ERP migration and has a robust CRM/eCommerce capability as well.

Pros

Netsuite / Oracle is the total package for small companies looking for a an ERP/CRM and eCommerce platform all rolled into one product. The software is cloud-based and is updated twice per year and give news capabilities. It's eCommerce software has evolved nicely over the past 5 years and gets better and better.

Cons

Netsuite has many capabilities and you want to make good of use of it within your company. Sometimes that requires customizations which take more time and money than you would like, but that is with all software.

Review Source

Matthew M.  
President & Chief Project Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Great in theory, but fails to deliver"

April 20, 2019

3.0

Our experience has been less than ideal. The demo looked great, but implementation has been "less than stellar." We're now stuck with a 3-year contract that we can't get out of for which we are using a fraction of the functionality that we are paying for.

Pros

We were looking for a platform that could combine sales, service, and accounting into one system. Netsuite delivers on this for the most part.

Cons

Implementation was a nightmare. We attempted to self-implement with help from the Netsuite team, and when that failed after a little over three months, we explored bringing in an implementation partner. After receiving multiple high-five-figure quotes, we settled for just using the accounting module and integrated it with SugarCRM via Zapier.

Review Source

TM

Tony M.  
Managing Director  
Management Consulting  
Used the software for: 2+ years

### "all in one solution"

August 25, 2020

4.0

Pros

customisability to suit needs of our growing business

Cons

cost to set up and run and for employees to be able to successfully use

Reason for choosing NetSuite

recommendation intially

Switched from

[Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)

wanted more functionality to allow for better growth options

Review Source

LL

Luyan L.  
Finance  
  
Used the software for: 2+ years

### "Intuitive, easy to use, powerful functions. "

November 8, 2017

4.0

Pros

NetSuite has advanced inventory functions that many smaller software do not have. It can easily scale up with the company as business grows.

Cons

It's hard to get good support. It also has a number of holes or missing capability that need to be plugged, you have to make a suggestion to the forum, and wait for the company to add to its new release, and the company may or may not fix that item in the next release.

Review Source

JJ

Jeff J.  
Director, Pharmacy Operations  
Pharmaceuticals  
Used the software for: 1-2 years

### "NetSuite review"

July 25, 2022

4.0

I am a former user of this platform but in that former capacity, I found NetSuite to be user friendly and easy to use. Enjoyed accessing it knowing that I could obtain needed info efficiently.

Pros

Easy to navigate, very intuitive, simplified workflow, user friendly user interface

Cons

The user interface had somewhat of an antiquated feel to it but got the job done

Review Source

Response from Oracle

August 1, 2022

Thanks for taking the time to leave a review Jeff! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

JG

James G.  
Project mgr  
Telecommunications  
Used the software for: 2+ years

### "Don't purchase"

October 29, 2020

1.0

Awful, I don't recommend it at all. In fact other departments also complain about it nearly every day including Production, Engineering and Purchasing

Pros

Not much this software is awful I don't recommend it at all. In fact other departments also complain about it nearly every day

Cons

I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst

Review Source

VR

Verified Reviewer  
Co-Founder and COO  
  
Used the software for: 6-12 months

### "It Did Multiple Things Well"

April 23, 2018

4.0

Pros

It has the ability to act as a decent CRM as well as an ERP for a medical device manufacturer that was closely watching drug inventory. Our operations and accounting team found it to be very valuable.

Cons

I was primarily using NetSuite for CRM purposes. It's not as user-friendly compared to SalesForce, but it did the job well enough.

Review Source

KH

Kevin H.  
VP Engineering  
Automotive  
Used the software for: 2+ years

### "NetSuite "

August 13, 2019

5.0

Great cloud based ERP system. We’ve invested in customizing it to our exact needs.

Pros

Robust, high uptime, very customizable ERP

Cons

Support is difficult to work with. Some features clunky

Alternatives considered

[SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)

Reason for choosing NetSuite

Better features

Review Source

VR

Verified Reviewer  
HR  
Retail  
Used the software for: 6-12 months

### "There are More Intuitive Platforms Out There"

September 26, 2023

5.0

Pros

Easy dashboard for experienced HR admins who have used billing tools before.

Cons

Too robust for small teams but does not have capabilities of competitors that larger platforms such as workday have.

Review Source

AI

Ailene I.  
Analyst  
Consumer Electronics  
Used the software for: 2+ years

### "Ease of use"

April 8, 2019

4.0

NetSuite is a really nice software, a lot to offer. However, when you discover an issue and report it to Support, it will take a few days of email back-and-forth and Webex calls before they consider it an issue. And then it will take forever to fix.

Pros

NetSuite is fairly easy to use. With the right tools (SuiteAnswers and Training), you can master your way around pretty easily.

Cons

Bugs and issues. Fixes takes a while to be fixed.

Review Source

NKM

Nana Kwame M.  
Teaching Assistant  
Education Management  
Used the software for: Less than 6 months

### "Do you really need NetSuite? My view."

February 28, 2023

4.0

It was easy to pilot the NetSuite sometime last year because it is cloud based.

Pros

Two things. I love the fact that it is purely cloud based. Which means I can use multiple devices to view and access my data and the fact that I can integrate other third party CRM software.

Cons

Honestly, it is the cost but I do understand it because NetSuite provides a wide range of features.

Review Source

Response from Oracle

March 7, 2023

Thanks for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.

RJ

Rita J.  
Controller  
Management Consulting  
Used the software for: 6-12 months

### "NetSuite 2022"

January 20, 2023

5.0

Excellent!

Pros

We can access reports with the click of a button, slicing and dicing our data as needed.

Cons

The only improvement would have been in data migration. There was some staff turnover at NS that hindered our migration.

Review Source

Response from Oracle

January 25, 2023

Thanks for taking the time to leave a review, Rita! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Lawal A.  
Cinematographer  
Arts and Crafts  
Used the software for: 1-2 years

### "Netsuite, account management that saves from unnecessary stress"

May 31, 2022

5.0

It is straight and direct to the point. That is, it is user friendly. I do not often find it difficult using the software.

Pros

It is user friendly. You can easily just know where to click or go to to access what you need without needing much instructions/tutorilas.

Cons

When I tried doing an expense report at a time. The category the expense was meant to be classified wouldn't permit my entry. I had to contact the person in charge of helping to manage our organization account. The person then, suggested I choose something different in other to complete the process

Review Source

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