# Page 50 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 50 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 50 - Reviews of NetSuite

## Showing most helpful reviews

Showing 1226-1250 of 1991 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MLG

María Laura G.  
Project Manager  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "We have been using NetSuite for four years, but decided to leave."

January 18, 2018

4.0

Take care of the financial aspects of our company.

Pros

You can really customize this software but need tech skills or outsource this tasks. In our case we have been doing both. It is great what you can acomplish with it.

Cons

It's very expensive for the size of our company. Another major disadvantage for us it's that the mexican laws and updates are not taken in account.

Review Source

NL

Niccolo L.  
Buisness owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "My net suite review "

September 21, 2022

5.0

Wonderful

Pros

I liked that it helped my adhd brain stay focused by managing my time and clients.

Cons

Nothing to hate about this it’s one I of the best.

Review Source

Response from Oracle

September 22, 2022

Thanks for taking the time to leave a review, Niccolo! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

JB

John B.  
CEO  
Retail  
Used the software for: 2+ years

### "Insight from a decade of NetSuite user experience"

June 22, 2015

4.0

Pros

A cloud-based ERP system like NetSuite is a great choice for most small to medium-sized companies looking for data security, system reliability, robust feature set, perpetual upgrades and lifetime cost. NetSuite blends a wide sweep of core functionality with long and growing list of 3rd-party integrations to specialized service providers. Built-in twice annual upgrades and 99.999% uptime is better than you could ever achieve on your own and does not require any technical overhead to install or maintain.

Cons

NetSuite is not cheap. You really have to value the lifetime cost of making the investment in a fully-integrated system. Historically, the feature "roadmap" has been a year or two ahead of the product reality. You should be prepared to make compromises in specific functionality or invest in customization. Support used to be more of an issue but has shown definite signs of improvement over the last couple of years.

Review Source

JR

Jhoanna R.  
Senior Accountant  
Retail  
Used the software for: 2+ years

### "The Best Accounting Software I have tried"

December 7, 2018

5.0

Pros

I love how the different pages have a clean look, but nothing compares with the flexibility to modify all the reports to tailor to your specific needs. We have added a variety of custom fields so that we have useful data points that enable us to present and understand better financials.

Cons

I really wish they had better live customer service support.

Review Source

RR

Ryan R.  
Sales  
Medical Devices  
Used the software for: 1-2 years

### "Easy to use, but also hard to use"

April 21, 2021

4.0

We had to have someone form nlNetsuite stay with us and show us how to use it for an extended period of time. They had to make a bunch of changes for it to work for us, so we're switching CRM soon

Pros

Easy to put orders in, with products and prices loaded, it's really easy to place even large orders

Cons

Search has to be perfect, it doesn't help with near misses. Had to keep track of current prospects and customers without consent report generation. Difficult to use as a CRM at times, with complicated processes.

Review Source

OKP

Om Kar P.  
Senior Finance Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "The begining amazing journey with NetSuite"

December 30, 2020

4.0

Pros

One World cloud service: We have muliple units of the organisation which is very much effective to manage from this product service. Consolidation of Accounts: Very easy I love it. Thanks, NetSuite

Cons

We have to learn more about the software to use more effectively in the future. I have not seen any areas to keep under this heading at the moment.

Review Source

JB

Jeremy B.  
Technical Support Agent  
Computer Software  
Used the software for: 2+ years

### "Difficult at first, but a necessary adversity"

April 15, 2019

5.0

Overall I enjoy using NetSuite at my company. It took a very long time to fully implement and fine tune, but once it's up and running it is a great tool.

Pros

\- Many features, very versatile - Nice reporting - Cloud based - Keeps everything very organized and easy to manage

Cons

\- Time consuming, daunting and overwhelming at first - since its cloud based, you will need good internet speed

Review Source

Nathan P.  
Chief Operating Officer/Owner  
Banking  
Used the software for: 1-2 years

### "Best product on the market in this space"

June 22, 2015

4.0

We've been on the platform for over 10 years and have never thought about changing. They continue to build out new features and add the functionality that is cutting edge for a small business like ours. We have used it on many occasions to differentiate ourselves from our competition and provide valuable information to our customers.

Pros

Reliable, and have had no issues with downtime. Cutting edge for small business.

Cons

Customer service has lost a bit of it's luster as the company has grown, but there are enough partners out there that you can use them as a resource instead.

Review Source

VR

Verified Reviewer  
Digital Content Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Extremely powerful tool but not user friendly"

January 18, 2022

4.0

It'a a very useful tool, no doubt. I just don't think it's the best option for most companies, only those that manage an immense volume of sales or have a massive structure. Otherwise, you can go for something simpler and less costly.

Pros

The capabilities of NetSuite are immense, and it's amazing how you it allows you to do pretty much anything.

Cons

The interface is extremely outdated, it's sometimes too complex to manage so it can be time consuming and it's definitely not intuitive. Also, you always need external support to do anything that's not contemplated in the out-of-the-box features.

Review Source

VR

Verified Reviewer  
Director  
Management Consulting  
Used the software for: 1-2 years

### "Does everything it should, but is not easy to use"

March 23, 2020

3.0

We use it for timesheets and expenses. It helps tie costs and resources to a project code and manage expense approvals and reporting. Woud really like some features for mass uploads to save time.

Pros

I like that there is a way to capture all the details required for things like timesheets and expenses. A lot of additional details can be captured within each transaction that helps finance understand the breakdowns and provides useful information to management.

Cons

It is not user-friendly. Each task takes multiple clicks and the loading between each click is length, causing you to click somewhere and have to go back to the previous page coz the page hadn't loaded completely. Especially for expenses, there should be a way to load in a credit card statement to directly populate the list of expenses instead of having to type out each one individually

Review Source

EE

Erik E.  
Assistant Program Manager  
Computer Software  
Used the software for: 1-2 years

### "Takes a little getting use to. "

October 17, 2019

5.0

Seems like a solid product, I know we put a lot of time into how we setup ares. but after using it for some time I'm getting the hang of it.

Pros

Billing history and reporting. use this monthly to review invoices. You can setup user rights so they cannot see everything on the same screen you would.

Cons

Takes a little getting use to. No indication you do not have full rights, so I not knowing you cannot see credit memo's can be confusing. I don't know how you show someone they cant see something while keeping relevant info away from prying eyes.

Review Source

VR

Verified Reviewer  
VP Talent  
Insurance  
Used the software for: 2+ years

### "Too big of a company /product to do too much customization work; things did not turn out as planned."

March 5, 2018

2.0

Not many for the cost in our circumstances.

Pros

The Netsuite customer support ticketing system worked pretty well for us and was not difficult to learn or administer.

Cons

The accounting and inventory implementation was a failure. It never worked the way designed and the company and product was just too big to really accommodate a small "needy" organization.

Review Source

BT

Brittany T.  
BDR  
Computer Software  
Used the software for: 1-2 years

### "Netsuite review"

January 9, 2023

3.0

Pros

I honestly can’t think of anything I liked about this software

Cons

Records were diluted and hard to maintain

Review Source

Response from Oracle

January 10, 2023

Thank you for taking the time to leave a review, Brittany. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

VR

Verified Reviewer  
Technical Operations Director  
Telecommunications  
Used the software for: 6-12 months

### "Netsuite helped us unify operations between remote groups, but professional services..."

March 7, 2019

4.0

Pros

Our workforce has become increasingly remote, and Netsuite helped us unify all those different groups, which all carry out different functions, under a single cloud-based software platform. The solution is versatile and will allow you to do almost anything you can imagine.

Cons

If you're coming from a different accounting product, and are accustomed to certain typical functions, you may not find them in Netsuite. Professional services is helpful to address some of these concerns, however, there seems to be a forceful push to get customers onboarded, through professional services, and onto on-going support.

Review Source

DD

Dillon D.  
Warehouse Technician  
Warehousing  
Used the software for: 2+ years

### "I use this software daily. I have 3 years of experience with NetSuite and it is by-far the easiest."

May 30, 2018

4.0

This software is great for a medium sized company

Pros

Functionally. It is very easy to create and edit Purchase/Sales orders. It is even easier to keep track of customer information and past orders. Netsuite also allows us to search by serial number, showing us exactly where that item is located in our warehouse.

Cons

Sometimes the editable fields we have on our board do not update. I find myself going back through my orders and updating pick status' again, along with Warehouse alerts. A minor con, but one that could be fixed in the future.

Review Source

dR

diem R.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "The software is easy to use"

February 10, 2021

4.0

Excellent for using daily and managing transactions

Pros

It links all the Purchase Orders automatically to other applications. The tool bar is easy to use and very well organized.

Cons

I like everything about this software except the price is a little more expensive compare to similar accounting softwares

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Netsuite runs faster than Quickbooks and can manage many users at the same time

Review Source

ZS

Zach S.  
Corporate Accounting Manager  
Renewables & Environment  
Used the software for: 6-12 months

### "Netsuite Review"

November 17, 2022

4.0

Pros

Ability to edit, modify and improve items as needed. Tons of ways to customize and add functionality.

Cons

User dashboard could be improved to easily identify tasks.

Review Source

Response from Oracle

November 18, 2022

Thanks for taking the time to leave a review, Zach! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Elyes C.  
Application Security engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "NetSuite review"

May 2, 2023

5.0

Pros

With netsuite you are able to create customer, vendor and partner in order to ensure alignment.Cross departmental communication

Cons

UX is lacking Planning and scheduling functions are a way to enhance the features of netsuite

Review Source

Response from Oracle

May 11, 2023

Thanks for taking the time to leave a review, Elyes! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MS

Marion S.  
Expert comptable  
Accounting  
Used the software for: 1-2 years

### "Agréable pour la gestion "

July 12, 2023

4.0

Un outil très pratique pour la gestion en comptabilité

Pros

Très complet et pratique pour la comptabilité. De nombreux modules et fonctionnalités sont présents pour nos différents besoins.

Cons

Le prix reste assez élevé mais le service proposé est cependant très bon.

Reason for choosing NetSuite

Car très efficace et complet.

Review Source

Response from Oracle

July 17, 2023

Thanks for taking the time to leave a review, Marion! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

CI

Cateline I.  
Business Development Specialist  
Government Relations  
Used the software for: 1-2 years

### "NetSuite in Non Traditional Use"

August 16, 2018

4.0

I have used NetSuite at two separate jobs. The first, NetSuite was a clearer use. The second, not so much. Overall, with the reliance on the system, any down time in business hours is costly to productivity and correcting data can be difficult with many require boxes that are redundant. Again, this is mostly implementation of a system in a way it was on intended to be used in.

Pros

NetSuite has the option of many searches, as well has having a broad umbrella of coverage to assist with things such as accounting all the way through account updates.

Cons

The way it was implemented in the company is not how NetSuite should have been used. It was started as accounting and turned to a CRM without proper cleaning and updates or training, causing glitches and headaches.

Review Source

VR

Verified Reviewer  
Quality Assurance  
Computer Software  
Used the software for: 2+ years

### "Functions and Features"

March 6, 2019

4.0

Pros

NetSuite has a lot of functions and features. It also has a lot of modules you can add on to gain additional features and functionality.

Cons

Sometimes there are bugs and NetSuite is not alway the best at helping resolve them. There are also two upgrades every year and sometimes they take functionality away without explanation.

Review Source

KK

Karthik K.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "NetSuite - The all in one product for Financials, ERP and CRM"

June 24, 2020

5.0

Easy to implement, administer and maintain. Can be accessed from anywhere.!

Pros

The Suite comes with all 3 products (ERP, Financials and CRM) in one. SuiteApps extend the functionality that comes native. Customizations can be done easily.

Cons

Performance improvements for large volume of data. Nothing else can be called out for scope of improvements.

Review Source

RA

Rifat A.  
Data Analyst  
Telecommunications  
Used the software for: 2+ years

### "Netsuite is one of those systems where you have a love and hate relationship. "

October 3, 2017

4.0

The ability to create customized reports based on the connecting feature of Netsuite.

Pros

The quoting system is a really simple and easy feature. It easily lists all the information needed such as items, prices, terms, and etc. It is pretty easy to run reports on too.

Cons

Trying to troubleshoot an issue or getting a hold of their support is really strenuous. In order to submit a ticket with them, you need to login via browser. If Netsuite is unable to be accessed via browser due to system down or other issues, you are basically out of luck.

Review Source

CD

Carrie D.  
Vice President  
Retail  
Used the software for: Less than 6 months

### "Understand What is Customization vs Native to Netsuite before Buying"

August 16, 2018

3.0

When purchasing anything, those in sales, help to sell you a product, which they may or may not know all if its capabilities. We thought we were informed buyer, but we write this review to help you be an even more informed buyer. We asked 100 typed out prioritized questions concerning the needs of our business to the sales team prior to signing the contract. When told that those 100 were too much for them to help determine if we were going to have our business objectives met, we narrowed the list to 10. We said we need to confirm that these things can be done with the software, so that our business can function. WE however didn't know to use the words CUSTOMIZATION vs CONFIGURED vs NATIVE to NetSuite. So in the tech world almost anything is possible to do with software if you are willing to have Customization done and pay for it. So as we worked through 3 month difficult onboarding process, we had to contact other companies to make NetSuite work for our business and in the end, had to find a work around, not related to using NetSuite to make a core function of our business function (Outlined in our Top 10 Questions) without being able to do this task in NetSuite. Don't just vet NetSuite, but the partners they recommend, as in the end, we wouldn't have signed the contract with how it worked for our business.

Pros

It combined financial data with order data.

Cons

The lack of Native Features that fit our business, too much customization needed for e-commerce.

Review Source

JH

Jeffrey H.  
Account manager  
Accounting  
Used the software for: 6-12 months

### "Lures you in with cheap options to gouge you in the 1 year renewal"

October 15, 2020

2.0

Pros

Easy to organize data and create reports

Cons

Had to jump through many hoops to get approvals for purchasing and expenses. Trying to integrate other systems have been a nightmare especially Amazon. Worst of All, when we signed on they gave a reasonable price 1 year contract and then suddenly, with only prior half of month of notice to our renewal contract they gave us a offer of almost triple our price original price to continue using for another year. We are not renewing our contract and seeking other options

Reason for choosing NetSuite

We were told it was the affordable option

Review Source

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