# Page 52 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 52 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 52 - Reviews of NetSuite

## Showing most helpful reviews

Showing 1276-1300 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ramon E. T.  
Lecturer  
Education Management  
Used the software for: 6-12 months

### "A Perfect CRM"

September 26, 2018

5.0

Pros

As part of the marketing group, Netsuite is a life saver. It is now easier for me to keep track of our stocks, sales and even our marketing notes.

Cons

I hope that Netsuite will allow multiple log-in in the near future.

Review Source

EG

Emily G.  
Senior finance assistant  
Accounting  
Used the software for: 1-2 years

### "Netsuite Review "

August 22, 2019

4.0

Netsuite is essential to our finance department. It is user friendly and I would recommend to any company looking to switch their software.

Pros

Netsuite is handy for creating reports, and for printing cheque’s. We use netsuite daily in our finance department and we seem to all love it. It is user friendly and easy to use.

Cons

Sometimes the system will go down or freeze. In bigger transactions it doesn’t save certain information on the item lines that are needed resulting in errors

Review Source

AG

Akram G.  
chef d'entreprie  
Management Consulting  
Used the software for: I used a free trial

### "Appréciation et critiques de Microsoft Project"

March 19, 2023

5.0

Pros

J'ai apprécié la flexibilité et la personnalisation de la plateforme, qui m'a permis de gérer plusieurs aspects de leur entreprise, tels que les finances, la gestion de la chaîne d'approvisionnement et les relations avec les clients, depuis un seul endroit. La fonctionnalité de reporting et d'analyse de données de NetSuite, qui fournit des informations importantes pour la prise de décisions commerciales.

Cons

Temps de réponse lents du système et des difficultés à naviguer dans l'interface utilisateur

Review Source

Response from Oracle

March 20, 2023

Thanks for taking the time to leave a review, Akram! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Netsuite CRM has limitations"

September 9, 2021

3.0

Pros

Wide array of features allow for limitless customization. Plug-ins and add-ons are likely required with raises costs.

Cons

As a CRM, it's fairly limited. In comparison to competitive products, the functionality doesn't work well for tracking, email blasts, and creating marketing funnels.

Review Source

LW

Leeling W.  
Financial Officer  
Computer Hardware  
Used the software for: 2+ years

### "Netsuite User since 2004"

August 16, 2018

5.0

1\. A good operation software. 2. Need to improve pricing structure for long term business

Pros

It is a very efficient integrated software for operation.

Cons

Pricing structure is extremely unacceptable. NetSuite keeps increasing annual fee for a loyal customer. That is why we will not recommend this software to any start up company. We are a pioneer customer since 2004. We have been using Salesforce for several years. Salesforce never increase our price every year. Salesforce is as good as NetSuite.

Review Source

MH

Megan H.  
Accountant  
Consumer Goods  
Used the software for: 2+ years

### "NetSuite - Wonderful Cloud Based Software"

January 8, 2019

5.0

This is a somewhat pricey option for software, but is SO worth the investment!

Pros

NetSuite is very user friendly. It also is very easy to customize any type of reports that you need. Another pro, is due to the fact that it's a cloud based software, you can easily log on from anywhere!

Cons

I would say the only con is that the software is so robust, that the initial setup takes awhile to customize the screens to be the way that you want them. However, once that is completed, it is smooth sailing!

Review Source

FK

Frank K.  
Controller  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Net Suite review"

March 17, 2020

4.0

Eventually it did the job well, but it was very costly. I would have preferred another less expensive software that would have been a bit friendlier and easy to use.

Pros

It had a LOT of features and a lot of reports available to it. It can store a lot of data, and it affects potentially every department in the company. Can get data from one department to another very well.

Cons

It's really expensive, and it's difficult to customize a lot of things for a smaller company. It's really better suited for a large to very large company, but not for a smaller company.

Review Source

VR

Verified Reviewer  
Assurance Associate - Tech  
Accounting  
Used the software for: Less than 6 months

### "A Robust ERP System As You Scale"

December 15, 2019

5.0

Overall I have a great experience using NetSuite. UI and financial reporting are clean and robust.

Pros

I really like the way you can search for everything on Netsuite. I can search by vendor, customer, journal entry, and etc so it allows for us to keep things organized.

Cons

When it comes to uploading exports on to Netsuite, you often have to play around with the template to get it right.

Review Source

Eduardo V.  
Manager, Client Relations  
Music  
Used the software for: 1-2 years

### "Great Accounting Tool"

April 2, 2019

4.0

Pros

NetSuite makes tracking of and executing of invoices, payments, your standard accounting needs very easy and keeps it all nice and in one, quickly accessible platform. This tool helped our organization tremendously to raising and paying Purchase Orders and tracking all the invoices, where we previously used an Excel sheet.

Cons

It isn't the most user-friendly and takes a good deal of training to use.

Review Source

Jaime C.  
Director of Operations  
Wholesale  
Used the software for: 2+ years

### "Best overall softwate system!"

April 22, 2022

5.0

My experience has been great never no issues, everything needed and what is expected for our everyday business the Netsuite software has been so crucial and helpful for our everyday business. I am glad we use their services

Pros

I have been using this software since 2010 and there been so many transitions but Netsuite/ Oracle has made our company successful with processing of orders and managing customer orders, inventory and financials bookkeeping and overall the friendly user it is and how it is cloud driven. I had many situations I been able to search customer name or contact and or track an order or review pricing etc from my mobile or laptop away from the office. Netsuite provides everything needed for the Supply Chain business

Cons

The Mobile App I feel can be much easier to use, but that is the only thing I wish they can make better. The App itself.

Review Source

VR

Verified Reviewer  
Business Development  
Wholesale  
Used the software for: 6-12 months

### "Highly Configurable Solution "

August 16, 2018

5.0

Pros

\- Highly Configurable Solution - Web-based platform for easy access - Large network of add-ons/partners

Cons

\- Limited free support offered - Relatively expensive support/optimization consulting after go-live

Review Source

VJ

Vinay J.  
Associate Director  
  
Used the software for: 1-2 years

### "Average PSA with Clunky and unusable UI"

February 27, 2019

2.0

There are better PSA available in the market at the competitive Price Range

Pros

\- Strong Resource Management Capabilities -Deeply integrated with Netsuite Financials since they are in common platform - Cost Effective

Cons

\- Clunky and unfriendly UI, Tools doesn't look like the current generation tool - Timesheet UI is not userfriendly - Not so good Mobile Application - Agile Methodology is not supported for Project Management - Integration framework is weak

Review Source

CE

Charles E.  
Program Manager  
Banking  
Used the software for: 1-2 years

### " Caveat Emptor"

December 3, 2019

3.0

From contract negotiation, implementation and after sales support, this has been my worst vendor experience as a 20 year professional.

Pros

Cloud based implementation made acceptance by our IT team easy.

Cons

Difficult to use. Poor reporting capabilities. Customization limited and requires vendor expertise. Service after the sale is a joke. Even when there is an issue on the NetSuite side, response is days in coming and often useless.

Reason for choosing NetSuite

Over sold and under delivered.

Review Source

JB

Joshua B.  
NerSuite Admin  
Machinery  
Used the software for: 2+ years

### "Great manufacturing suite"

July 12, 2019

5.0

Pros

Ease of use most employees during transition.

Cons

Lacks external work order functionality.

Alternatives considered

[SAP Business ByDesign](https://www.capterra.com/p/77379/SAP-Business-ByDesign/)

Review Source

VR

Verified Reviewer  
Project Manager  
Program Development  
Used the software for: 2+ years

### "Complex Product"

May 8, 2019

4.0

Overall my experience was OK. As an admin without any training I found myself spending more time trying to figure out how features worked than actual work using.

Pros

Netsuite has a ton of features that make the product very useful. CRM, Accounting, Orders, Purchase Orders, all located in one program and accessible on the cloud. I like how I can log in anywhere in case I need to work from home, or if I am out on site and need to look something up.

Cons

The software is very complex and there are many functions available. But figuring out how to use them is a different story. We stopped using Netsuite primarily because of the high cost, and we did not need all of the features or knew how to use them.

Review Source

SK

Steve K.  
Revenue Accountant  
Computer Software  
Used the software for: 2+ years

### "NetSuite Review"

October 16, 2018

3.0

Streamlined workflows allow multiple approver's. Real time reporting tools enables us to present reports to management without wasting time with multiple excel spreadsheets.

Pros

Ease of recording journal entries . Once the reports are setup it's easy to add specific data. Drill down feature in the reports...GL account - you can drill down to the je.

Cons

As with all software, there's a training curve. We had to create our own training manual. We've had multiple occasions where NetSuite slows down dramatically.

Review Source

VR

Verified Reviewer  
Director of Business Intelligence  
Computer Software  
Used the software for: 2+ years

### "Gets the job done"

August 16, 2018

4.0

Pros

Cloud-based service is easily accessible. Customization options are great.

Cons

Not the most intuitive interface. Missing some functionality with billing and subscription management.

Review Source

AW

Aharon W.  
CFO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Loads of potential "

June 17, 2019

5.0

Set up team is great, and very accommodating. Overall product is great and we are looking forward to a lasting relationship.

Pros

We needed a program that was ready to use out of the box with the option to develop it from there. Netsuite passed with flying colors. Accomplishes everything Quick-books does and then loads more. Loads of integrations possible. And with some basic programming knowledge you can really take it to the next level.

Cons

Price is quite high. After the set up quality service is quite expensive. Also due to the corporate structure there is lot of getting passed around to get issues resolved.

Review Source

VR

Verified Reviewer  
Director of Information Technology  
Wholesale  
Used the software for: 2+ years

### "NetSuite - As good as ERP software can be"

April 22, 2019

3.0

We were able to easily spin up subsidiaries in other countries with no outside consulting. We use NetSuite for every aspect of our business except for warehouse management.

Pros

Easily customizable and flexible. Easy to deploy in multi-country and multi-currency.

Cons

Pretty spendy. Costs to add modules are expensive.

Review Source

SVP

Sahil Vijay P.  
CEO  
Consumer Services  
Used the software for: 2+ years

### "Super software for medium sized business."

October 11, 2018

5.0

Pros

Solid performance, cloud based, easy to create users and superb security. You can really rest assured that with Netsuite, your business will be well served.

Cons

Costly and takes a long time to implement not to mention you have to implement through a third party reseller.

Review Source

JD

Jon D.  
NetSuite Consultant  
Program Development  
Used the software for: 2+ years

### "NetSuite Review"

August 25, 2020

5.0

Very positive

Pros

System is very flexable and easy to use. The finanace areas and processes are smart & intuative.

Cons

As with any system - there are the occassional gap or frustration, but from a finance perspective, none of these are significant enough to be a real issue

Review Source

pL

paul L.  
web store manager  
Retail  
Used the software for: 6-12 months

### "everything is a workaround, nothing is a direct solution"

July 5, 2017

1.0

Cons

where do i start. we sell both small and large (crates up to 6 feet tall) merchandise. I was brought in because the Netsuite admin who was contracting with the company was spending more time asking questions to his boss then actually fixing issues. shipping is limited to one method, other methods cost extra. the terms and vocabulary in the ERP OS are vague and undefined. when you build a report simple actions and column names are either not there or presented as something completely different. some changes take a long time to update and in the mean time makes your system seem broken. there are file name standards that are not mentioned on the outset that if not followed exactly break all picture links. terrible terrible terrible. run away!

Review Source

TA

Terry A.  
Accounting Mgr  
Wholesale  
Used the software for: 2+ years

### "Netsuite Review"

August 16, 2018

3.0

Pros

Software is very flexible once programmed. Being in the cloud, you can access it from almost anywhere. Updates and upgrades are done automatically so we don't have to be involved. The email support is quick to answer any questions.

Cons

We had to do a lot of workflow processes to get the results we need. The software is in the cloud so when the internet is down in the office so are we unless we use our cell phone hotspot or go home and work from there.

Review Source

JO

Jerry O.  
Sr. IT Manager  
Retail  
Used the software for: 2+ years

### "ERP System Review Thermacell"

October 25, 2019

4.0

Overall ERP financial and resource planning.

Pros

Always on, straight forward user interface.

Cons

inability to integrate other apps easily.

Reason for choosing NetSuite

At the time completely cloud based and established, right price for the right product.

Review Source

BM

Brenda M.  
Controller  
Information Technology and Services  
Used the software for: 2+ years

### "Netsuite review"

October 29, 2019

4.0

We can now easily track revenue and expenses by project.

Pros

I like the consolidation ability for multiple subsidaries. I like the revenue recognition module.

Cons

Very difficult to find a customized script if you do not know what you are looking for and the script isn't named properly or well.

Review Source

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