# Page 56 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 56 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 56 - Reviews of NetSuite

## Showing most helpful reviews

Showing 1376-1400 of 1991 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Operations Manager  
Internet  
Used the software for: 1-2 years

### "Love this software and all of the add-ons that use can purchase for your business"

December 28, 2017

5.0

Pros

All of the different features and add-ons help to keep everything within one software. The robust reports that you can create are awesome, too.

Cons

The permissions can be kind of clunky. The software and add-ons are also expensive so definitely vet that it can handle all your needs before purchasing

Review Source

Nancy B.  
Sales Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Not as robust as competitors "

December 3, 2019

4.0

I don’t have a say in changing what we use, but if given the choice I would go with SF. Moved companies which meant moving and learning new software.

Pros

Ease of use is there for basic functions. Nice dashboard page with quick access to high level reports.

Cons

Not as customizable as sales force Somewhat more complicated to use vs SF Diving into reports is significantly complex compared to SF Adding items to a potential sale not real user friendly

Review Source

JG

Jade G.  
Associate Generalist  
Marketing and Advertising  
Used the software for: 2+ years

### "It's okay - could be better"

July 11, 2017

3.0

Pros

You are able to customize a lot of the software to cater to your needs which is a HUGE plus - especially if you have someone with a great skill set for the builds.

Cons

We use this as an HRIS system, so there are some functions I wish this software could do such as org chart creation & ease of adding multiple direct deposit accounts.

Review Source

CG

Christie G.  
Conference & Event Coordinator  
  
Used the software for: 1-2 years

### "Room for Updates"

June 18, 2018

4.0

Pros

I have worked on both the Admin side and the user side of Netsuite. As a user, I think it's a clean interface though it does not provide a lot of value for users at our company. Users at our company use Netsuite for logging time and requesting time off. From the Admin side I know there is a lot of valuable in tracking time spent on projects or teams to help report on business needs/demands.

Cons

Netsuite is not very intuitive from the Admin side, it's much more user friendly on the user facing side. On the Admin interface, there are many steps/clicks require to do what seems like it should be a simple task or update in the software.

Review Source

JS

Jonathan S.  
Purchasing Manager  
Food & Beverages  
Used the software for: 2+ years

### "The all in one ERP!"

December 19, 2017

5.0

Great for companies whose products don't have a lot of components.

Pros

Easy to navigate Process flow is simple and allows for easy correction of accounting errors. A lot of great pre built reports

Cons

Inventory controls are a bit limited Not very good for managing inventory for fresh produce. Sometimes difficult to configure items with components.

Review Source

jT

jet T.  
IT Manager  
  
Used the software for: 2+ years

### "Surely is a must have for any company."

March 29, 2018

4.0

Pros

Inventory management could have been so much easier thanks to Netsuite. A variety of reports can be generated. Inventory control and communication to customers and employees has been smooth because of Netsuite.

Cons

depending on what your company needs, netsuite can be very pricey. Setup can be confusing and not user friendly.

Review Source

Charley C.  
Owner  
Medical Devices  
Used the software for: 2+ years

### "Great way for AP!"

July 16, 2019

5.0

Pros

It is easy to use and works great for my Accounts payable

Cons

Doing credits the way it is set up can sometimes take a few extra steps

Review Source

LS

Luke S.  
Sr. Financial Services Specialist  
Real Estate  
Used the software for: 1-2 years

### "Consolidated ERP, The Best"

June 26, 2021

5.0

Pros

I really enjoy the features of NetSuite and their fully integrated ERP on the cloud accessibility. In my role, it makes financial reporting easy and consolidated.

Cons

There isn’t anything I would recommend changing as everything is very unified.

Review Source

WJ

Wendy J.  
Director of Operations  
  
Used the software for: Less than 6 months

### "Better for a large company"

November 11, 2016

4.0

This product is really not appropriate for a smaller company. It's very expensive and needs a huge amount of expensive development work to really function for each business need. It does basically everything and it is a good tool for growth. You just need to be able to put the money into it to achieve your unique business functions. There are much less expensive solutions that are easier and more "out of the box" that simply require you to be in multiple solutions. This product is like a HUGE shallow lake, vast and broad in what it can do, but not very deep unless you bring in the heavy equipment to dig it out to your own specifications. If our company was larger and had the money, I would love NetSuite. Actually, I still do- we just weren't and aren't ready for it.

Pros

Everything in one place, great list-based format, does amazing things- everything really. My favorite feature is the reporting and saved searches. Once you know how to do them, you can get literally any information about your company in a few clicks.

Cons

Development of the product is very, very expensive. It will do everything you need, for a price. A very high price.

Review Source

GU

Greg U.  
Finance Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "No ERP system is perfect, and NetSuite is no exception"

December 5, 2019

3.0

Overall, the experience has been disappointing. There is a huge gap between the sales team and the reality of actually implementing/using the software - during the sales meetings, they say you can do everything really easily, all the integration companies are close partners, etc. During implementation, it quickly becomes clear that nothing is easy, none of the integrations work, and it's a complete mess.

Pros

NetSuite is accessible from a web browser - there is no need to maintain a server that is costly and constantly experiences problems.

Cons

Implementation is very challenging - even with a very expensive implementation package from NetSuite directly.

Review Source

SH

Stephanie H.  
Account Manager  
  
Used the software for: 6-12 months

### "Inventory Portion is NOT User Friendly"

August 29, 2017

3.0

Pros

You can see inventory across multiple locations on one screen. You can easily transfer inventory from one location to another.

Cons

It is difficult to track the inventory in a report as the format is not user friendly. They do not separate the pallet#/lot# by bin, and it is instead formatted as one. See below example; We would like to view all pallet numbers per bin; Bin# WHSE-001 Pallet# 1 Instead, the bin and pallet number are combined; WHSE-001-1

Review Source

VR

Verified Reviewer  
Office Manager  
Computer Software  
Used the software for: 6-12 months

### "Clunky and difficult to actually get up and running"

January 26, 2018

3.0

Pros

Very customisable, but almost to a fault. Nice to have mobile payments and convenient as a cloud-based system. Good for invoicing and basic accounting.

Cons

Implementation is painful and lengthy and the software feels archaic and clunky. Finding a workaround to an issue is the best option as opposed to actually getting a fix, which will cost lots of time, money, internal and external IT resources.

Review Source

LG

Linda G.  
Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Netsuite review"

November 16, 2016

4.0

I am a bookkeeper. Some features need to be added like reconciling the balance sheets accounts. But overall the software is powerful. One CFO said that for all that it does you do not need a full time IT person to manage it like other platforms

Pros

Lots of features

Cons

Hard to set reports. Expensive. But tech support will help; Would like individual training on accounting areas

Review Source

JG

Jade G.  
Associate Generalist  
Marketing and Advertising  
Used the software for: 2+ years

### "NeSuite does what it needs to"

November 16, 2016

3.0

I feel that NetSuite does what it is built for but it is very manual. You need to have an admin title in NetSuite to be able to take shortcuts which can be an inconvenience to many. The interface is not that great but again, it does what it needs to.

Pros

I haven't seen many errors happen via NetSuite

Cons

It is easy to make errors yourself since there is so many manual entry points

Review Source

JB

Jeff B.  
VP  
Chemicals  
Used the software for: 2+ years

### "Easy and convenient"

July 16, 2019

4.0

Pros

I use the accounting functions and it serves the need well.

Cons

Pricing for the service continues to escalate.

Review Source

TL

Terry L.  
SVP Procurement  
Food Production  
Used the software for: 2+ years

### "Netsuite assessment"

August 26, 2019

5.0

Excellent

Pros

useer friendly. Windows type navaigation

Cons

some lack of funcionality to include frieght cost and bracket pricing

Review Source

Jonathan S.  
Operations Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Lacking Integration with PSA Tool"

October 10, 2017

4.0

Cloud based product that was accessible anywhere with internet and it allowed us to reduce our internal hardware footprint.

Pros

Cloud Based tool with the ability to customize areas to meet your needs. Home page dashboards allow for direct visibility to the things you care most about.

Cons

Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.

Review Source

RM

Rohit\` M.  
Controller  
Utilities  
Used the software for: 2+ years

### "Best Cloud ERP "

November 13, 2018

5.0

Working on it for the past 2 years and its arguably the best cloud ERP system . With great customer support as a cherry on the cake . I cant wait to see what 2019 bring to this ERP

Pros

Ease of use, Functionality, highly customizable, Great customer support and many more

Cons

Enhancements.. some basic features are considered enhancements which is cumbersome .

Review Source

Kevin G.  
Principal Engineer  
Computer Software  
Used the software for: 1-2 years

### "Good reporting tool"

April 7, 2019

4.0

Pros

Easy to get started with and has very good reporting tools

Cons

The external integrations were not as intuitive as it could be. They also haven’t made a lot of great changes lately, wondering if the product is starting to get stagnant.

Review Source

NP

Nabin P.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Complete business management tool"

June 22, 2021

5.0

Pros

NetSuite offers ERP, CRM and online store all from a single interface

Cons

NetSuite does not offer self hosted service

Review Source

SL

Sam L.  
CEO  
Food & Beverages  
Used the software for: 6-12 months

### "Failed implementation and Oracle doesn’t care"

November 15, 2018

1.0

We asked Netsuite ( just purchased by Oracle) for a refund based on not having the customization ready after 9 months. They told us basically they would not refund us the money and to basically sue them in California . We are a small company couldn’t afford. To do that . Be careful this a huge implementation and not good for small companies. I wish they would have been honest before they took our money. I hope this saves someone from making the same mistake we made.

Pros

Nice people located all over the world. That will try to help you if they can but to fragmented to be effective

Cons

We were promised a few very specific features that were a very important part of our business and 9 months later still not operational.

Review Source

CN

Claris N.  
Finacle consultant  
Computer Software  
Used the software for: Less than 6 months

### "NetSuite review 2023"

November 16, 2023

4.0

NetSuite's CRM functionality allows organizations to manage customer relationships effectively. This is because it covers sales force automation, marketing automation, customer support, and service, providing a 360-degree view of customer interactions.

Pros

Since it is a cloud-based solution, NetSuite handles updates and maintenance, ensuring that users always have access to the latest features and security enhancements without the need for manual upgrades.

Cons

It can be relatively expensive, particularly for small and medium-sized businesses. The pricing model includes subscription fees, and costs can increase as the organization grows or requires additional modules and customization.

Review Source

Response from Oracle

December 7, 2023

Thanks for taking the time to leave a review, Claris! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

TC

Travis C.  
Warehouse Manager  
Warehousing  
Used the software for: 2+ years

### "Excellent "

May 30, 2018

5.0

It helped our company transition from small to mid size. It was a big change and worked out for the best.

Pros

User friendly. I love the saved searches and that its internet based. You can log in from phone or computer at home.

Cons

Hit and miss liability involving speed to load. Don't know if that's netsuite or our company server.

Review Source

TS

Tyler S.  
Director of Culture and Team  
Retail  
Used the software for: 2+ years

### "Netsuite drives our organization"

September 12, 2018

4.0

Would recommend it to anyone wanting an all-inclusive ERP system

Pros

We love that everything we need to effectively run our business is one place. We love that it is modular and we can add modules as we expand.

Cons

Some plugins don't work as well as we had hoped, such as Flo-Docs. It works some of the time but not others.

Review Source

APA

Ana Paula A.  
Shift Lead  
Consumer Goods  
Used the software for: 1-2 years

### "NetSuite Review"

October 23, 2023

4.0

Pros

It allows us to view inventory stock in real time as well as manage shipments before they're fulfilled by the warehouse, thus making order changes easier to process.

Cons

It can take a long time to integrate orders from Shopify to NetSuite

Review Source

Response from Oracle

December 6, 2023

Thanks for taking the time to leave a review, Ana Paula! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

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