# Page 58 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 58 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 58 - Reviews of NetSuite

## Showing most helpful reviews

Showing 1426-1450 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KK

Kyle K.  
Independent IT consultant  
Pharmaceuticals  
Used the software for: 1-2 years

### "Netsuite is great but only for certain companies that use most of the features"

January 10, 2018

3.0

I would definately consider this if your a smaller or medium shop that would use financials, distribution and light CRM. If not using all, would not focus on this solution as much.

Pros

Netsuite came with lots of promise and potential. It is intuitive, flexible, comprehensive with normal business use and scalable for all divisions.

Cons

It can be expensive and the consultants can be a little shaky. The product is missing features but that gap is shrinking along with industry specific add on components to help. Oracle acquiring it has made things interesting that is still being weeded out.

Review Source

AG

Andrew G.  
Chief Digital Officer  
Retail  
Used the software for: 2+ years

### "Extensive ERP Suite"

June 30, 2022

5.0

Pros

Best in class ERP suite of tools and capabilities with the most extensive featureset

Cons

Continue building more connectors for modern eCommerce

Review Source

Response from Oracle

July 1, 2022

Thanks for taking the time to leave a review Andrew! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

KJ

Kevin J.  
Labor  
Construction  
Used the software for: 2+ years

### "Just a little training any your good to go"

October 10, 2018

5.0

Pros

It’s very easy to look up my part number, see their information, and edit that information. It’s also very easy to look up your paycheck information.

Cons

Can be a little overwhelming at first but, it doesn’t take long to get the hang of it.

Review Source

Abe Y.  
Director Of Finance And Operations  
Individual & Family Services  
Used the software for: Less than 6 months

### "We chose NetSuite "

December 18, 2018

5.0

So far so good. We’re happy with the attention and customer service we are receiving.

Pros

In our evaluation of new accounting packages, we reviewed NetSuite, Blackbaud, and Sage. NetSuite gave us the functionality we wanted by far.

Cons

The cost is higher than we’d hoped for as we are s nonprofit, however they do have nonprofit pricing.

Review Source

SY

Sarah Y.  
Director of Communications  
  
Used the software for: 1-2 years

### "Easy to use, helps get our products online quickly"

October 5, 2017

5.0

Pros

User friendly, user specific for a company with different departments with varied functions. It's helpful to make sure that the interface functions best for the department using it, and the way it can be transformed for different purposes is astounding.

Cons

Could be more condensed to increase prime user experience. Often I feel like I have too many choices or get lost in a dropdown menu.

Review Source

TK

Tausif K.  
Customer Service Manager  
  
Used the software for: 6-12 months

### "I did not have a very goods experience with this one."

June 14, 2018

4.0

Pros

It is probably less costly than some of the other ones out there. it has a capability to create reports in an excel and then macros can be built to create reports according to your needs.

Cons

connectivity is not so great as it is a very slow when working online, this software needs to improve a lot on the speed and some of the report functionality.

Review Source

BC

Brenda C.  
Project Accountant  
Computer & Network Security  
Used the software for: 2+ years

### "NetSuite/OpenAir"

August 16, 2018

3.0

The functionality is good. I like that it integrates with our OpenAir system.

Pros

This systems is a good system to use for our integration into OpenAir

Cons

The system is slow. When doing searches on clients or invoices, it takes a while for it to load.

Review Source

HS

Henry S.  
Owner  
Computer Hardware  
Used the software for: 6-12 months

### "Great product!"

December 2, 2022

5.0

Pros

Great with expense tracking and tax management.

Cons

Nothing it is an overall great product and I wouldn't trade it for anything else.

Review Source

Response from Oracle

December 5, 2022

Thanks for taking the time to leave a review, Henry! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Team Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Implementing NetSuite for your organization "

October 7, 2018

5.0

Pros

It provides a great software that is able to handle complex accounting and can also provide CRM for your company. The software can also be modified relatively easily to fit any company’s needs.

Cons

There are some aspects to the base software that can’t be changed that can make it more confusing for users.

Review Source

BC

Bob C.  
Sales Manager  
Publishing  
Used the software for: 6-12 months

### "Loving Netsuite OneWorld!"

August 16, 2018

4.0

I am enjoying the building of the application from the ground up due to the nature of our business circumstances. It has allowed me to create my own experience based on my own particular needs. As a sales manager, there are a number of details that need to be tied together to effectively manage my team of 12 and NetSuite has given me new views that I am implementing almost daily.

Pros

Ease of navigation Global search functions Customizable reports One the spot building of searches Portlet functionality

Cons

Customizable reports - listed above as pro - but the learning required to effectively build reports can be overwhelming

Review Source

BS

Bill S.  
Contract Payroll Tax Analyst  
Insurance  
Used the software for: Less than 6 months

### "Worst Offshore Support Ever"

October 6, 2022

1.0

The minimal Offshore support provided is not timely or adequate. In fact it is borderline incompetent. Email report requests are ignored. I am still waiting for reports requested 3 weeks ago. Tax reporting support is non existent. Worst support experience I have encountered in my entire 50 year payroll / tax career.

Cons

The tax report catalogue must be miniscule. I can not get basic information through support.

Review Source

Response from Oracle

November 3, 2022

Thank you for taking the time to leave a review, Bill. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

sM

steph M.  
office manager  
Consumer Services  
Used the software for: 1-2 years

### "NetSuite for Business"

October 9, 2018

4.0

NetSuite allows you to track all events, communications, transactions, postings on any given customer or job

Pros

Wide range of capabilities and reports available

Cons

Popup reminders that don't let you IGNORE or TURN OFF.

Review Source

LT

Lamine T.  
Head Project Manager  
Investment Banking  
Used the software for: 6-12 months

### "My experience with NetSuite review use "

October 21, 2023

4.0

Pros

I like NetSuite, it's easy to use and very versatile as software and it is fully customizable according to your tastes and needs. It has a wide variety of interesting and effective features

Cons

I had no problem with this software I recommend it

Review Source

Response from Oracle

December 6, 2023

Thanks for taking the time to leave a review, Lamine! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

DC

Donald C.  
Contract Carrier Sales Specialist  
Retail  
Used the software for: 6-12 months

### "Easty to Use - UI Could Use Some Work"

May 16, 2018

4.0

I wish there was more ability to customize with NetSuite because there's so much going on sometimes it creates a feeling of being overwhelmed. I think being able to adjust to my business needs would make the program more intuitive and easy to use.

Pros

The program is very easy to use and learn. I was able to quickly and easily bring my employees up to speed and become functional within the software.

Cons

Not everything in the UI is always intuitive. It's logical but your instinct is to go to one part of the program when the functionality you're seeking is actually in a different location.

Review Source

cB

charles B.  
Director of Production  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Beware of contract start date!"

February 10, 2017

1.0

It was my first time purchasing a cloud-based software that required so much customization. Creating a tailor-made software for our business is great, but paying for the monthly service from day one of our contract was a huge oversite and was not aware when signing our contract. We have used up 6 months of our first-year license without even entering our first quote or entering any customer records! Buyer Beware and negotiate the contract start date up front to begin the configurations session and go live are completed! The sales team and account reps are ruthless and will suck your business dry!

Pros

Custom built software

Cons

Sales team are suckers and overcharge you

Review Source

KD

Kate D.  
Product Manager  
Computer Software  
Used the software for: 1-2 years

### "Reliable ERP system but dated interface"

January 30, 2022

3.0

Pros

NetSuite is generally pretty reliable, albeit with the occasional latency spikes. We use it for expense reporting and purchase orders. I do like the complete traceability of the system as every modification to a report is listed and the entire approval process is transparent. We got expense reporting as a free add on to core ERP.

Cons

Expense reporting is very painful, no scanning of receipts and auto-import. Everything needs to be manually entered. The UI to attach a file is straight out of 2005 Java tutorials. There's no way to create custom reports and the report export strips away much of the useful data. Even the email notifications for expense reports is lacking with no information about who submitted the report. Did I mention the UI is super dated?

Review Source

SS

Sophie S.  
Administrator  
Internet  
Used the software for: 1-2 years

### "Business Management Software! "

June 4, 2019

5.0

Pros

Netsuite can be classified as both an ERP and CRM. Netsuite is Web based and runs on most Internet browsers.

Cons

You need to get adequate training before you can implement the software.

Review Source

Ella G.  
Senior Staff Accountant  
Accounting  
Used the software for: Less than 6 months

### "Large Company, Polished Product"

November 6, 2018

4.0

This system allows us to easily do periodic closes, but customization without spending lots of IT dollars. Colorful graphics is easy on the eyes and makes the application organized and easy to figure out what to click.

Pros

The ease of doing monthly, quarterly, and yearly closes

Cons

The system is not easily customizable for specific industry applications.

Review Source

AC

Alexis C.  
E-commerce Specialist  
Automotive  
Used the software for: 2+ years

### "Extensive CRM"

November 7, 2020

5.0

Pros

You can literally do everything from marketing, to customer service, to sales in one program.

Cons

This CRM can be overwhelming to new or small businesses that are not familiar with automated workflows or site integration.

Review Source

VR

Verified Reviewer  
Director of Strategic Finance and Initiatives  
Consumer Goods  
Used the software for: 6-12 months

### "Challenging User Experience"

January 28, 2019

3.0

Was good for our business at the time, but challenging to get adoption at scale.

Pros

\-Good for financials -If optimized, great tool for dashboard and reporting

Cons

\-Very complicated to use -Need extensive expertise and training -Hard to integrate with other platforms -Need many dedicated personnel to make work for us

Review Source

DA

Denver A.  
Senior Engineer for Communication  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Big help to develop a career path that can enhance the skills of employees."

July 11, 2018

5.0

Pros

Its a great system that will help businesses to be more competitive and more reliable. Also because it is cloud base software the advantage of it is that you're always using the most current version or the updated platform.

Cons

This system will challenge your skills and ability to adopted on new advanced technology and you need to commit your time to be more effective.

Review Source

VR

Verified Reviewer  
Account Executive  
Furniture  
Used the software for: Less than 6 months

### "Difficult for a User Use to Salesforce"

September 11, 2018

3.0

Pros

No fluff. Very to the point. Not as meany features as Salesforce. You can change the colors which is fun to match your company's logo/theme.

Cons

Difficult to get used to if you're familiar to Salesforce. Netsuite and Salesforce have different verbiage and it's difficult to make the comparisons.

Review Source

JP

Jordan P.  
Production planner  
Industrial Automation  
Used the software for: 1-2 years

### "Great for any business "

November 29, 2018

5.0

Pros

I like the ease of this Software, they stay current with their software.

Cons

Customizing is harder than most, you really have to search and work hard to get exactly what you want

Review Source

AH

Ashley H.  
Production Manager  
  
Used the software for: 1-2 years

### "Great team support"

June 7, 2017

4.0

Pros

Once set up it's easy to use. Customer support from Sole was great. Very helpful with answering questions and helping us fine solutions.

Cons

Limited due to it's connection to NetSuite. Overall good product. Some of the way we had to set business rules through a matrix was cumbersome was the solution did work

Review Source

Response from Oracle

October 2, 2018

Thanks for the great review. Customer satisfaction is our #1 priority.

CP

Christopher P.  
Business Analyst  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Love the fact that its cloud based"

April 24, 2018

4.0

Pros

Ease of use cloud based workflows for beginners advanced templates custom forms ease of customizations

Cons

to much shared information throughout subsidiaries missing some common sense fields on transaction records

Review Source

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