# Page 59 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 59 - Is NetSuite the right Manufacturing solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 59 - Reviews of NetSuite

## Showing most helpful reviews

Showing 1451-1475 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AW

Aaron W.  
Senior Financial Analyst  
Retail  
Used the software for: 1-2 years

### "Great Product"

October 25, 2019

5.0

Very please with the product and just scratching the surface

Pros

Very intuitive and easy to use. Can get up to speed in no time

Cons

building reports to fit your exact needs takes a bit of training

Review Source

RB

Roxanne B.  
Accounting Manager  
Accounting  
Used the software for: Less than 6 months

### "Not too user-friendly"

December 23, 2022

3.0

So far, so good! It gets me what I need, but it could use updated programming.

Pros

This software can do a lot!...if you know how to use it. I do like how much information it holds and how you can prepare different reports with the information you need.

Cons

It is not very easy to customize reports or gain access to one-on-one, on-demand support. I'd like to see more tutorials or online guides that would help new users customize and create the reports they need. It also has a pretty slow processor.

Review Source

Response from Oracle

January 3, 2023

Thank you for taking the time to leave a review, Roxanne. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

LS

Laura S.  
Executive Assistant  
Construction  
Used the software for: 2+ years

### "Relatively seamless between modules"

August 21, 2018

4.0

Pros

I liked the way you could move from module to module and find the information I was looking for with ease.

Cons

However reporting was difficult and often I could not get all the information I needed in one place.

Review Source

CW

Calvin W.  
Planned Maintenance Manager  
Facilities Services  
Used the software for: 1-2 years

### "Customizable"

May 16, 2019

5.0

Its been a great experience keeping me organized.

Pros

This software is easily customizable, can pull any types of report you want.

Cons

Sometimes it feels like it could be bit more modern.

Review Source

VR

Verified Reviewer  
VP of Marketing  
  
Used the software for: 6-12 months

### "Great tool for ecommerce."

October 7, 2017

4.0

Easy to create and list products for sale online.

Pros

This tool makes it easy to list and track products. You can create SKUs very easily and get products listed for sale.

Cons

It is a complicated tool, so there are lots of specific steps you have to follow or you could accidentally mess something up.

Review Source

SD

Sean D.  
Controller  
Consumer Goods  
Used the software for: 6-12 months

### "I've used Netsuite for over 6 months in an inventory environment"

May 16, 2018

4.0

Nothing. Seriously.

Pros

I like the robust nature of the software, but that's about it. I don't really have much good to say about it.

Cons

This software is slow, buggy, not intuitive, boring to look at, and down right dumb. I've used 2 other ERP's that I would recommend over this any day of the week. Especially considering the price.

Review Source

BK

Brook K.  
Sr. Purchasing & Procurement Specialist  
Oil & Energy  
Used the software for: 1-2 years

### "Nice system to use for purchasing and procurement purposes. Like that is can also send payment. "

June 5, 2018

4.0

We benefit from this software because it does have the capabilities to purchase all the way to pay.

Pros

Great concept that it can purchase to pay. The system can handle quite a bit. It's very easy to navigate.

Cons

Wish it had an RFQ process in this system. Instead you can get a bolt on package, which most software offers. Had we known this, we might have looked at other options.

Review Source

VR

Verified Reviewer  
Human Resources Manager/ Office Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "A Great Transition"

August 16, 2018

5.0

NetSuite has made this an easy transition for my company and their customer support team has provided assistance in every way possible.

Pros

It's very user friendly and it's refreshing to have one system that can do everything that we need.

Cons

like any other software there is a learning curve with gathering reports.

Review Source

GH

Garrett H.  
Forecasting and Inventory Control Coordinator  
  
Used the software for: 2+ years

### "Love Netsuite!"

May 7, 2015

4.5

Pros

I like the visibility and the easily accessible information that NetSuite provides. If a customer calls with an inquiry and can provide only a few details, NetSuite offers so many tools that you can quickly take that piece of the puzzle and see the big picture.

Cons

What I like least is the character limit for inputting serial numbers. Generally, we can only load 60-70 serial numbers at a time. Also, the amount time it takes for NetSuite to run the scripts and load the serial numbers is frustrating. If we are needing to fulfill or receive 1000+ serial numbers, it takes 10-15 minutes.

Review Source

VH

Victor H.  
CEO  
Real Estate  
Used the software for: Less than 6 months

### "Not at all what I wanted"

December 10, 2023

1.0

Pros

The application has a good ERP, but this is it

Cons

The application is not at all userfriendly, nothing works and everything bugs

Review Source

JG

Jeff G.  
Owner  
  
Used the software for: 1-2 years

### "Good accounting solution until the cost went up"

March 29, 2018

4.0

Pros

When we used NetSuite, it was very flexible in allowing us to change templates and invoices. It was convenient to be able to use it from anywhere other than just my office computer. The company gave us training on how to use it which was a big help.

Cons

They started charging more, which is the reason that we switched since we are a small business.

Review Source

David A.  
Business Development Manager, UK & EMEA  
Computer Software  
Used the software for: 2+ years

### "null"

September 7, 2016

5.0

Review Source

LD

Lin D.  
Accountant  
Oil & Energy  
Used the software for: 6-12 months

### "Review for NetSuite"

September 17, 2018

4.0

I generally like this product as I think it is a good solution for small business with customer functions integrated.

Pros

Have to say it is a more integrated ERP than simply accounting system. It has customer relations functions as well.

Cons

I think it is a little bit expensive. This system is a little bit challenging for beginners to use.

Review Source

JE

Jonathan E.  
Controller  
Accounting  
Used the software for: 2+ years

### "NetSuite Review"

August 16, 2018

5.0

Overall terrific, the user interface is very user friendly. Its easy to navigate and intuitive.

Pros

The ARM tool is great function for SAAS business

Cons

I still have issues with the Fixed Asset Module and the reporting.

Review Source

SS

Sarah S.  
Manager of Talent Acquisition  
Marketing and Advertising  
Used the software for: 2+ years

### "Not a great ERP"

October 12, 2016

2.0

The organization I work for implemented NetSuite about 5 years ago and it has fallen short of our expectations.

Cons

Not very user friendly and the customer service we received related to HR functions hasn't been great.

Review Source

MT

Michael T.  
Director of Technology  
Retail  
Used the software for: Less than 6 months

### "The hidden costs add up"

November 14, 2016

3.0

NetSuite is a very robust platform, and we have been able to consolidate virtually all of our business processes into a single system. However, the development costs associated with NetSuite are very high. We have discovered that most functionality requires a combination of add-on modules and custom software development, and our spending in NetSuite has been several times greater than anticipated. NetSuite is also not very user friendly, so we rely on extensive (and costly) support packages to get our questions answered. I've found that NetSuite is not very motivated to help their customers succeed unless there is a massive budget behind it. They want multi-million dollar contracts, so our small company does not get much attention.

Pros

Incredibly versatile and robust.

Cons

Difficult to use, obtuse interface. Nothing works out-of-the-box, and requires extensive development to add functionality. Requires lots of costly add-on modules to gain functionality we believed was included in the core package. Slow.

Review Source

VR

Verified Reviewer  
Sr. Technical Recruiter  
Computer Hardware  
Used the software for: 2+ years

### "Clunky interface, but gets the job done "

March 13, 2018

3.0

Pros

You can make it do almost anything. Once you figure out how to configure all of the options, it's an extremely customizable product.

Cons

The interface is not very intuitive. Some of the workflows, especially with purchasing, are a little convoluted and force the user to go back and forth between screens.

Review Source

MC

Marvin C.  
Sales  
Apparel & Fashion  
Used the software for: 6-12 months

### "Cloud software...that feels like an in-house software."

February 2, 2019

4.0

I still enjoy using it and I will still recommend this to others that are looking for something similar.

Pros

Netsuite has an intuitive user interface. It feels like an (iOS) meaning that the first time you use it, feels easy to navigate. It is fast, reliable and with a good amount of built-in templates.

Cons

It is cloud-based software, so if you have not so good internet or it goes in and out then your software is going to go so super sssssllllooooooowwww! So with that said that is mostly the only issue that I have found.

Review Source

AB

Amanda B.  
Purchasing Agent  
Telecommunications  
Used the software for: 2+ years

### "NS Review "

April 12, 2017

3.0

Netsuite has a lot of really valuable functions. The huge drawback would be that it is not user friendly at all. Once you become trained in it's functions, it does have a lot to offer.

Pros

Many different functions

Cons

Not user friendly

Review Source

KLC

Kayla Lyne C.  
SAP Security Analyst  
Computer Software  
Used the software for: 1-2 years

### "Great software."

December 7, 2018

5.0

Maybe they should try to train well their staffs to answer appropriately to customer issues and concerns.

Pros

What i like most of this product is it capability to be customize. Customizable. Easy to use and navigate. Great user interface as well.

Cons

Though it is a great software, customer service staffs are not well trained and not very knowledgeable about the product.

Review Source

HA

Hannah A.  
Public Works Specialist  
Government Administration  
Used the software for: 1-2 years

### "NetSuite Review "

July 12, 2019

5.0

Pros

The adaptability of the system to perform a variety of functions

Cons

The system is very complex and could have more offerings for in depth trainings

Review Source

CF

Carol F.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Management accounting "

November 29, 2022

5.0

Pros

Easy to use for payroll and timesheets

Cons

Na we enjoyed everything about net suite

Review Source

Response from Oracle

November 30, 2022

Thanks for taking the time to leave a review, Carol! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

CG

Chet G.  
NetSuite Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Review for NetSuite Application from an Admin with 2 years experience"

August 16, 2018

4.0

We've been able to effectively quote out of NetSuite using the Verenia Bundle. We are able to effectively manage customer contracts via customization.

Pros

It's customization. Our NetSuite environment uses many customization features required by our business.

Cons

The unexpected downtime / scheduled maintenance. Communication needs to be improved to formally notify customers.

Review Source

SM

Sarah M.  
Director of Operations  
Management Consulting  
Used the software for: 1-2 years

### "Great software with good flexibility"

February 25, 2016

4.0

Pros

Everything you need is in one package & you can turn features on and off depending on the nature of your business. We've found that as our business changes, teams will have requests for additional fields, searches, etc - I can add it all in myself in very little time. And I'm not a programmer! Support team is wonderful - 24 hours/day with very quick response. When I had problems changing the map over too Baidu maps, they worked with me and sent me new code to implement and filed it as an enhancement request. Online help articles usually solve my questions.

Cons

People who grew up on Macs want more graphic interfaces like Pipedrive (for sales lead management) - they think the interface is too database-driven

Review Source

VR

Verified Reviewer  
Senior Financial Clerk  
Accounting  
Used the software for: 6-12 months

### "A powerful piece of software"

August 4, 2022

5.0

Pros

Works great with complex operations, it uses JavaScript so its easier to write complex business logic which runs effectively in the cloud.

Cons

Training is very expensive and the software can be confusing.

Review Source

Response from Oracle

August 15, 2022

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

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