# Page 6 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is NetSuite the right CRM solution for you? Explore 2035 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (2035)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 6 - Reviews of NetSuite

## Showing most helpful reviews

Showing 126-150 of 2035 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FR

Favio R.  
Systems Accountant  
Government Relations  
Used the software for: 2+ years

### "Great opportunity to see what’s coming "

March 17, 2026

5.0

Great! As an organisation we’re have very pleased with NetSuite and with the level of support we have from Fusion 5 as well

Pros

We can trust the integrity of the data. We can customise what each employee can see based on their roles.

Cons

Food could be more convenient to eat. It would be great to have more hands on demos. Rooms seemed a bit cramped at times.

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

GP discontinued support and we needed a software better adapted to our needs

Review Source

MY

Monish Y.  
Financial Accounting  
Sports  
Used the software for: 2+ years

### "Monish - Financial Accountant "

March 18, 2026

5.0

Pros

I love how customizable Netsuite is, it has really helped out with our Merchandise department and the complications that come with it.

Cons

The addons are sometimes expensive , we wanted to explore the month end reconciliation addon and we are having second thoughts due to the price

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Because we merged with another company using Netsuite, and the product looked much better than what we were using

Review Source

JE

JOSEPHINE E.  
Finance Manager  
Financial Services  
Used the software for: 2+ years

### "Happy customer"

March 23, 2026

4.0

Happy with as is but can be improved. With the new releases, hopefully this csn make us be more efficient with doing our job.

Pros

Easy to use, approachable tech support, suiteanswers help the team especially when we dont have a dedicated finance system

Cons

Slow performance durimg peak times for example taking longer to upload journals at month end. Saved searches can be improved

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

There are more feautures that we were able to customise

Review Source

OR

Olfrey R.  
Ingeniero de sistemas  
Retail  
Used the software for: 2+ years

### "Suiteconnect"

February 12, 2026

5.0

Ha sido una experiencia de altos y bajos, pero enriquecedora, continuamos remando y tratando de buscar la forma de encontrar soluciones.

Pros

El avance que promete con la Inteligencia Artificial, por la rapidez y eficiencia con la que se ejecutan las tareas.

Cons

Que no tiene Partner, con la localización Colombiana que satisfaga la reglamentación local y que permita extraer esta información de forma adecuada.

Switched from

[MSP Manager](https://www.capterra.com/p/242257/MSP-Manager/)

Actualización y la implementación de NIIF

Review Source

FB

Fernando B.  
Assistant Accountant  
Telecommunications  
Used the software for: 2+ years

### "The friendliest software"

March 23, 2026

5.0

Excellent, NetSuite allows the internal collaboration and provides strong answers and reports that are easily shareable with other teams that don’t use the system or don’t understand numbers

Pros

The integration and collaboration with other softwares like employees reimbursement for example. It syncs really well and straightforward

Cons

Sometimes the saved searches are hard to edit so new ones need to be created. However, it helps to understand better the process

Review Source

EM

Evangeline M.  
Finance Manager  
Construction  
Used the software for: 2+ years

### "Happy NetSuite’ing"

April 28, 2026

5.0

NetSuite is not only easy to use. It becomes our way of life in Accounting. NetSuite is beyond expectation.

Pros

NetSuite have an intelligent and supportive team and even the system says it all. It’s so easy to use and navigate.

Cons

I cannot think of anything that I do not like about NetSuite right now. NetSuite really makes our Accounting operations so easy

Switched from

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

It cannot deliver the critical data and daily reports needed

Review Source

KR

Kiora R.  
NetSuite Administrator  
Consumer Electronics  
Used the software for: 2+ years

### "Thumbs up!"

April 28, 2026

5.0

I will always love netsuite as i started as a customer support for NetSuite. I learned everything i know from netsuite and will forever be grateful.

Pros

Ease of use. Everything is like drag and drop and is very user friendly. It also makes data managament easier. Its a value for money compared to other erps.

Cons

Bugs and issues. The amount of time to fix issues are taking much longer now compared to before and it is very frustrating.

Review Source

HJ

Hollie J.  
Accounts Payable Manager  
Chemicals  
Used the software for: 1-2 years

### "Netsuite - Decent system, easy to use"

March 31, 2026

5.0

Netsuite is great for our company and with the full training I think we will be able to utilise it to the best of our ability, including live dashboards which is something our company is currently missing.

Pros

The fact that AI is being incorporated more. How easy the system is to use. I like the fact you can have 360 dashboards, something I didn’t know before and will definitely take away from today and try and incorporate into my monthly reporting

Cons

The lack of training and also reporting. We have had netsuite for approx 2 years and not had much training, so coming to these conferences does help us find out parts of the system that we could be using but didn’t know about from our account manager.

Review Source

CM

Christopher M.  
Director  
Construction  
Used the software for: I used a free trial

### "“NetSuite: A Powerful, Reliable Platform for Growing the Business”"

March 31, 2026

5.0

My overall experience with NetSuite has been very positive. It gives me a solid, integrated platform for finance and operations, and once it’s configured, it runs smoothly and reliably day to day.

Pros

I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without wrestling with silos or on‑premise systems. I also appreciate how configurable it is—dashboards, workflows, and saved searches can be tailored around the way the business actually runs, which makes processes like procure-to-pay and reporting far more automated and reliable

Cons

“It’s powerful and feature‑rich, so there’s a learning curve and it takes a bit of time to get everything configured the way we want

Alternatives considered

[4PS Construct](https://www.capterra.com/p/155570/4PS-Construct/)

Reason for choosing NetSuite

Better suited to our requirements and built on top of oracle.

Switched from

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Inter company a nightmare to consolidate and month end

Review Source

DS

Daniel S.  
Finance Manager  
Construction  
Used the software for: 2+ years

### "The best ERP"

March 31, 2026

4.0

Overall I have used netsuite for 8 years and I'm very happy. I believe it to be the best ERP system and I very much enjoy using it.

Pros

Very customisable. Extensive data management. Value for money is ok. Rare bugs and good uptime. Easy to use and

Cons

Page loading and server speed performance. Addons are expensive and normally not worth the extra cost.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We wanted a system that was a ERP truth for all.

Review Source

Jamie H.  
Owner  
Fine Art  
Used the software for: 6-12 months

### "An inexpensive gem! Definitely worth every dime"

December 17, 2025

3.0

My overall experience was very smooth, easy implementation, almost 0 to no issues in the beginning and it was very quick. What I really love is that customer support is with you the whole step of the way

Pros

Next week was very easy to use it had invoicing which I use a lot for my company data management, which I also use a lot for my company. It did have a few bugs and issues but nothing that customer support couldn’t handle within a few minutes. Definitely a value for your money..

Cons

Besides the bugs and issues, I didn’t like that I felt like it was limited. I also feel like there was so much more next suite could have placed in their software to make it amazing.

Review Source

AAS

Arshad Ali S.  
Application manager  
Civil Engineering  
Used the software for: 6-12 months

### "Business Applications Manager"

February 10, 2026

5.0

Great learned about new release and e invoice information and new AI related information in new releases

Pros

Release 2026.1 \[sensitive content hidden\] details overall information with regards to high level points help us for understanding

Cons

Limited information in certain aspect where we need clarification if it is available online which will be beneficial to client

Alternatives considered

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)

Reason for choosing NetSuite

Business functions such as core maintenance modules and project management modules are not available

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Lack of control and manual entering to have better control

Review Source

SS

Shailen S.  
Accounting Manager  
Information Services  
Used the software for: 2+ years

### "Netsuite User Review"

March 31, 2026

4.0

Pros

Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes.

Cons

Clunky UI, limited flexibility for custom workflows, and heavy reliance on workarounds for reporting and integrations.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

FX engine in Netsuite is considerably better

Review Source

NM

Nyma M.  
Business Systems Specialist  
Consumer Goods  
Used the software for: 2+ years

### "Growing with NetSuite"

March 17, 2026

5.0

Pretty good. We did have a learning curve, but the support was really good. Still searching for opportunities to improve

Pros

Ease of use, excellent customer support. Very useful to scale up business and hold data and transactions as a source of truth

Cons

Cannot think of anything specific. Most of the issues could be overcome. But can notice the lag and slowness of system as the data increases drastically

Switched from

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

The company was growing and we were after more capability

Review Source

SL

Sarah L.  
Finance manager  
Food Production  
Used the software for: 2+ years

### "NetSuite is User friendly "

March 17, 2026

4.0

NetSuite is one of my favorite ERP system. Based on my personal experience, it is so easy to navigate, drill down, and customize the data.

Pros

NS is user friend ERP system, and the system can easily integrated with other apps. The operation process is smooth and seamless.

Cons

The year on year annual subscription fee is very expensive in the later years when the initial discount benefit drops. It is a big curdle for SME to catch up.

Review Source

VR

Verified Reviewer  
Administrative Director  
Photography  
Used the software for: 6-12 months

### "Netsuite is Great"

January 19, 2026

5.0

Overall i enjoy using netsuite, I love that I can manage my business professionally and learn more about ways to build my business

Pros

Netsuite has great customer support and it is easy to use, I can save time managing data and invoicing

Cons

Although it is a great product, and great value for money, it is a bit costly for startup companies.

Review Source

CR

Callie R.  
Finance Manager  
Financial Services  
Used the software for: 2+ years

### "Positive Experience "

May 15, 2025

4.0

Overall, the change to NetSuite has proven to be very beneficial. From enhanced efficiency, a reduction of errors, and a consolidation of numerous data sources into one, this has drastically improved our scalability as we take that step from a start-up company to a big player in the market.

Pros

The thing I like most about NetSuite is how granular and customized you can make the software. We have a very complex billing structure that required a lot of customizations and the team was able to write the necessary scripts so we could complete the billing tasks required. Given we are a company in the fraud and risk space, the level at which we can set permissions for our team members and their access has also been crucial. One other thing that we find very valuable about NetSuite is the way it enhanced our month-end invoicing and month-end close process. The automations provided cut the timing of each of these items roughly in half, with a reduction in errors as well, because it eliminated a lot of the manual touchpoints we previously had. NetSuite also has a lot of beneficial integrations we have leveraged, allowing us to consolidate a lot of our data sources in one spot.

Cons

The biggest downfall I have with NetSuite is also related to all of our customizations. Given we have so many scripts written just for us, it can be a little cumbersome to get a resolution if something from one of the scripts does not seem to be working properly. That said, NetSuite has always stayed on top of any support tickets we created and made sure the right people got involved to provide a resolution.

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Reason for choosing NetSuite

We liked the customizations NetSuite was able to offer us in regard to our invoicing requirements, as well as the fact that the implementation team was internal and not a third party.

Review Source

RS

Rob S.  
Director of Technology and Data  
Real Estate  
Used the software for: 1-2 years

### "Suiteconnect 26"

April 1, 2026

5.0

A positive conference & good to see AI front and centre this year in the product evolution- felt like it had been missing in prior years.

Pros

The information about the upcoming AI enhancements were very informative and the ability to integrate with Copilot is welcome.

Cons

No cons from today’s event although it would be good to have more of the automated reconciliations in the core product rather than bolt ons i.e. bank reconciliations.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing NetSuite

Met requirements and price point was competitive.

Switched from

[Dream Report](https://www.capterra.com/p/127714/Dream-Report/)

Product at end of life and needed a modern cloud based solution.

Review Source

EK

Eden K.  
Financial reporting manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Netsuite review"

March 23, 2026

4.0

Good once we had experts to help us, poor initial integration lead to poor belief in the system initally

Pros

Customisation and adaptability Netsuite oneworld for consolidation and subsidiary and currency management

Cons

Slow to load reports Slow to do interco eliminations Tought to build reports based on fields when there are multiple

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Consolidation of 27 entites and currency

Review Source

Brian P.  
VP - Finance  
Information Technology and Services  
Used the software for: 6-12 months

### "Netsuite is a great step up"

June 3, 2025

5.0

Our expereince with Netsuite has been great. It has simplified many processes and automated others. It was very intutive and easy to pick up for new users.

Pros

Netsuite has tons of built-in automation. The consolidation process is much quicker and the integrations provide many opportunities for efficiencies.

Cons

Netsuite is expansive. It takes time to get to know how to make the most of it. Ideally, you would have someone with more experience to reach out to for questions.

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing NetSuite

Netsuite has a very strong value proposition with lots of functionality for the price.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We needed a way to automate processes and reduce the total number of systems we had.

Review Source

CL

Cherie L.  
Accountant  
Financial Services  
Used the software for: 2+ years

### "Positive NetSuite"

March 18, 2026

4.0

My overall experience is good with NetSuite. The system is easy to use. The layout is very comfortable to read.

Pros

From the event that we had, I like the ability to add formula to the financial report. We were demonstrated to add the debt ratio to the balance sheet. This customized report is great.

Cons

It's great that we can saved the frequent use reports or saved searches in the favorite. But it will be even better if i can sort the report name to help easier to locate the report.

Review Source

RW

Ryan W.  
CFO  
Hospitality  
Used the software for: 2+ years

### "Happy with the scale"

March 31, 2026

5.0

Pros

Been using it for 3 years. Happy with the overall coverage. Our bussiness has a mix of service, saas and real estate. Netsuite is scalable for us.

Cons

Implementation can go good or bad, depending on the third party implementation partners understanding of our industry.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Reason for choosing NetSuite

Scalability and global outreach. Suite and api possibilities

Review Source

CF

Cassie F.  
Credit Control  
Wine and Spirits  
Used the software for: 2+ years

### "Invoices are getting paid sooner! "

March 17, 2026

5.0

Netsuite has really streamlined our sales orders and accounts receivable process and enabled us to get paid sooner!

Pros

The customer support is great and ongoing. I like that we have an account manager that we have access to, so can go directly to him.

Cons

Sometimes the add ons can be a little cost prohibitive, but the standard package suits us, so isn’t really an issue.

Review Source

MC

Miria C.  
Accounts assistant  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great system once you get the hang of it"

April 1, 2026

5.0

Overall, it’s been a good experience once I got past the learning curve. It’s a solid system that saves time and keeps things organized, but you do need a bit of patience (and training) to get the most out of it.

Pros

It’s really handy having everything in one place, finance, reporting, and customer info all tied together. Once you’re used to it, the dashboards and real time data make it much easier to stay on top of things.

Cons

It can be pretty confusing at the start and definitely takes some time to learn. Also, setting things up or making changes isn’t always straightforward and can end up costing more than expected.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Our business expanded beyond the ability sage50 could offer.

Review Source

SM

Saeed M.  
Financial Operations Manager  
Human Resources  
Used the software for: 2+ years

### "Netsuite review"

February 10, 2026

5.0

Good we enjoy it and easy to use , saved search is so easy and accounts payable cycle is easy so all is nice experience

Pros

It is good value for money and supporting customer some moudle is easy of use but alot i hard to handle, has les bugs, invoicing is easy but printable is not good, data management is good l, accounting and taxation need improvement

Cons

Assets module is not wasy, no asset track Purchasing need development Vendor contracts Documentation need development

Review Source

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