# Page 7 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is NetSuite the right CRM solution for you? Explore 2035 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135757/NetSuite/reviews --- NetSuite 4.2 (2035) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 7 - Reviews of NetSuite ## Showing most helpful reviews Showing 151-175 of 2035 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LH Liz H. Senior Accountant Accounting Used the software for: 2+ years ### "NetSuite advanced user" August 1, 2025 4.0 My 5 years now using 3 years back up through 2020 and 2 years now at the new company it has not grown towards a direction I would rate in the category of being user friendly. Robust product I'll give it that but requires too much modifying by programmers to meet the demands of the different industries. Pros The ability to customize reports is great. Found it easy to add fields I need to pull. They have made an attempt to dumb it down for the average experienced user but have not succeeded in my opinion. Cons is built to be a programmers dream. However, for the overall everyday user you will find too much having to customize and enhance by your NetSuite support or Oracle. Switched from [SYSPRO](https://www.capterra.com/p/6963/SYSPRO-ERP/) We are a manufacturing plant and require accuracy of ingredients issued to batch work. We were sold on that the product would be just that. Not the greatest in this area in my opinion. Review Source JA Jesse A. Marketing and E commerce Manager Automotive Used the software for: 2+ years ### "SuiteConnect 2026 Sydney" March 23, 2026 5.0 Happy to have attended the event and got some valuable insights into what is coming with Ai but also what i can make better use of already exisiting in NS. Pros Great abundance of expertise across a range of fields and services within offering great insight into new and existing capabilities of the system. Cons Long wait times between events and a very large focus on the financial aspects of which is great for some but as a marketing/e-comm team member i was just waiting for certain keynotes. Review Source EC Emma C. Operations Coordinator Import and Export Used the software for: 1-2 years ### "Netsuite Review" March 19, 2026 4.0 Overall really enjoying using and learning and want to learn more features to get more out of it. Pros The amount of features and how customisable it is. We’ve found not only is it helping us financially but also inventory and more. Cons Sometimes navigation is a little un-intuitive at first, some staff members are finding use a little hard. Switched from [Reckon One](https://www.capterra.com/p/154538/Reckon-One/) Wasn’t meeting our needs and wasn’t able to customise enogh Review Source FN Fiona N. CFO Farming Used the software for: 6-12 months ### "All the capability of a big ERP without the price tag" March 23, 2026 5.0 Great product. I love how user friendly the platform is. Our implementation partner PKF Digital was great to work with Pros Value for money, ease of use, easy integrations. I love how we can manage the system with internal resources rather than relying on external parties. Cons Financial reporting is purely driven by acount type which limits flexibility if using a pre-existing chart of accounts . The lack of flexibility to build management reports to requirements. I would have like more filter options on reports so I could run reports with department, class and location splits all at once. Alternatives considered [Sage Intacct](https://www.capterra.com/p/76/Intacct/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing NetSuite Management of multi subsidiaries and integration capabilities Switched from [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Outdated system with limited investment in future state Review Source ES Edward S. Statutory and Regulatory Reporting Specialist Financial Services Used the software for: 1-2 years ### "Netsuite Experience" March 17, 2026 4.0 Positive experience overall. It takes some time to for new users to learn the features, but after that, it’s mostly intuitive and user-friendly. Pros That it’s one source of truth, and flexible with reports that can run. Lots of additional fields to choose from, that can be added easily. Cons Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable. Switched from [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Growing organization. Needed a system that could handle this Review Source VR Vanesa R. Global Accounts Payable Manager Non-Profit Organization Management Used the software for: 2+ years ### "Good system easy to use " March 31, 2026 4.0 It is great experience as user but sometimes difficult to get all the benefits from the system as an accountant Pros It is a great system easy to use. It has a lot of tools that help you to manage your day to day tasks Cons The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work Review Source Kristl K. Sr Customer Service Representative Automotive Used the software for: 6-12 months ### "Net Suite, an extremely strong tool" February 2, 2026 4.0 is an extremely strong tool but it also has some hidden costs. Overall, NetSuite is undoubtedly a one-stop shop. Pros has been a real game-changer for me. We’ve been able to work the system to fit our exact workflows rather than the other way around. It has. Real-time dashboards, inventory, and finance in one spot. NetSuite has manual reporting. This has reduced the company's time spent significantly. I would highly recommend this software Cons does have a pretty steep learning curve. Companies may need to assign an admin to help unlock all of its features. Review Source HB Hasan B. Business development manager Management Consulting Used the software for: 2+ years ### "NetSuite + AI" February 10, 2026 5.0 Love it. I would definitely recommend it. Leading SaaS ERP, great value for money, and future proof. Pros Amazing ERP and leader in implementing AI across workflows, data analytics, insights, and natural language. Cons We would like three decimal places for currencies :) Some currencies in the region require three decimal places and other ERPs offer it. Review Source Jonathon B. Senior Writer Capital Markets Used the software for: 6-12 months ### "Robust capabilities with a steep learning curve" March 2, 2026 4.0 My experience was positive overall once the system was configured properly and I was comfortable navigating it. I found greater visibility across departments and reduced redundant manual work. Pros I appreciated how it unified different parts of the business into a single system. The real-time dashboard customized was especially valuable, being able to build role-specific dashboards. I relied on saved searches and custom reports to track bottlenecks. Cons The biggest challenge is the steep learning curve. Almost every feature had me digging through menus. Workflows can be complex and the interface wasn't always intuitive. Review Source GLL Giann Lorenzo L. ERP Supervisor Wholesale Used the software for: 1-2 years ### "Best ERP that Continously Improves" April 28, 2026 5.0 is an accurate ERP system as long as the master data is clean and well-maintained, since the quality and reliability of its outputs heavily depend on having consistent, accurate, and properly managed data inputs across the organization. Pros continuously improves and updates its platform, regularly introducing new features, enhancements, and optimizations to ensure users benefit from better performance, increased efficiency, and evolving business capabilities. Cons One of the least favorable aspects of is its complexity, as the system can be difficult to learn and navigate, especially for new users, often requiring significant time, training, and support to fully utilize its features. Review Source MH Michelle H. Head of finance Information Technology and Services Used the software for: 6-12 months ### "Netsuite financial first review" March 23, 2026 3.0 Does what is needed but in less effcient and more manual methods then smaller accounting tools. Reporting and Api connections are slow Pros Subsidiary management and consolidation without needing to export to excel first. Foregin currency management. Cons Data takes to long to load. More manual then Xero. Has less AI and older export functions Can only download 1-2 months of data before the expirt fails or load fails Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing NetSuite Other products, Didnt connect to our operating system or where too expensive for a finance only platform Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Capacity and latency issues consolidation and multiple subsidiaries Review Source LM Lisa M. Accountant agent Accounting Used the software for: 6-12 months ### "My experience with Oracle NetSuite " January 8, 2026 5.0 My overall experience have been amazing and extraordinary using the software as a accountant so far and I am happy Pros I like the most about that I can post accounting entries and validated easily right away I love it Cons I like at least that can post , validated invoice, create accounting ledger and sub ledger at any moment Review Source LS Lauren S. VP marketing Construction Used the software for: 2+ years ### "Better with Netsuite" September 8, 2025 4.0 The reporting has given us a better view into our business and make real time data driven decisions. Pros Reporting, CRM, all-in-one software. We went from four siloed platforms to one which enables us to meet or customer needs better and quicker. Cons pricing, pricing, pricing. The pricing of isn't sustainable for small businesses. It's a giant piece of our bottom line each year. Switched from [Q360](https://www.capterra.com/p/128637/Q360-PSA-Solution/) Mostly reporting and to have one platform across the company. Review Source MB Mayank B. ICT Support Retail Used the software for: 1-2 years ### "4 years and love it" March 23, 2026 5.0 Overall experience is good, really good customizable tool for small to large organisations. You can do a lot of automation. Pros Easy to use and user friendly interface. Easy to search for different types of the objects and reports. Cons The speed of processing and loading records can be slow at times. Usually a lot slower than other programs like Salesforce. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) We grew out of it, needed a more robust solution like Review Source GZ Grace Z. Financial controller Health, Wellness and Fitness Used the software for: 6-12 months ### "Netsuite open doors for quicker response time of decision making." March 24, 2026 5.0 Overall it gives finance team more power to let us able to adapt to evolving environment. We can add subsidy whenever it is required. Pros Data management. Clean data enabled us to do a lot more. For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process. Cons Analytics is bit hard to use. I wish I could invest more time to learn to do it properly. After I chat to other user I found I am not the only one found it is not user friendly. Switched from [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Business expansion, Sap is not able to accommodate us. Review Source SC Sekou C. Computer Scientiste Information Technology and Services Used the software for: 2+ years ### "A better enterprise resource planning tool." December 8, 2025 4.0 is a very easy to use software with a user-friendly interface and supportive customer services providers. Software pricing is flexible and customization is unlimited. Pros The software has a cloud based architecture which ensures simple and secure access to information from all corners of the world. The product is very effective in inventory tracking, budgeting and forecasting. Software customizability and versatility. Availability of good and reliable vendor support services providers. Cons Overall experience with the software is superb. We have not faced any specific operational issue. No dislike. Review Source AW Archie W. Finance Manager Marketing and Advertising Used the software for: 1-2 years ### "Positive system " March 31, 2026 5.0 Improved compared to QB. It is a powerful, "all-in-one" engine that offers unmatched visibility once you master the complexity. Pros Custom fields. The seamless way it unifies accounting, CRM, and e-commerce into one real-time powerhouse is elite. Cons Slow bugs l. The complex customization and high subscription costs can make scaling feel like a constant hurdle. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) More sophisticated system needed for our business Review Source EM Evelyn M. Senior Accountant Renewables & Environment Used the software for: 6-12 months ### "Powerful but Requires Experience to Fully Leverage" March 23, 2026 5.0 Overall, my experience with has been positive. It is a powerful and scalable ERP system that supports complex business processes, particularly in financial management and reporting. The ability to customize workflows, saved searches, and dashboards makes it highly adaptable to different business needs. Pros Robust cloud ERP with strong financial reporting, real-time data visibility, and flexible customization capabilities. Cons Steep learning curve, non-intuitive UI, and performance can be slow at times. Customization and reporting often require technical expertise, and support response quality can be inconsistent. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) ERP implementation and was a challenging one Review Source RM ROBERT M. Safety and DOT Compliance manager Building Materials Used the software for: 1-2 years ### "Shed builder use" January 5, 2026 5.0 We use to keep our shed building business organized. We also use it to schedule delivery to our customers when the buildings are finished in production. Pros The ease of use for Net Suite is so nice. It really helps me and my company stay organized and ready at all times. Cons I have not run into any Cons with yet. Sometimes depending on what internet browser, you use it can be slower to update than other times. Review Source SHO Song Hymn O. Project Manager Computer Software Used the software for: 1-2 years ### "NetSuite review" March 23, 2026 5.0 Love some hate some parts of it. The experience is not uniform. General rules that applies to most areas may sometime not apply to others. Pros Easy customisation and very flexible. Lots of information in learning pass and good information in Suite answers Cons Hard to troubleshoot performance issues after you e done all the customisation. Especially around server performance Review Source NS Nishanthiny S. Management accountant Information Services Used the software for: 1-2 years ### "Netsuite notes " March 31, 2026 5.0 Overall, my experience with has been positive, especially in terms of how much functionality it brings into a single system. I like that it centralises key business processes such as finance, reporting, and operations, which makes day-to-day work more efficient and reduces the need to switch between multiple platforms. Pros Combines accounting, CRM, inventory, and reporting in one place—less jumping between tools. Can log on from anywhere Cons Reports are quite difficult to build takes a little long to build The UI can feel slow and not as modern as newer SaaS tools. Navigation sometimes takes more clicks than it should. Review Source AT Alvaro T. ERP Director Financial Services Used the software for: 1-2 years ### "NS 2026 exp" February 12, 2026 5.0 Good. But can be improved. Training to end users is a burden that can be fixed with a better approach Pros New functionality Cloud environment AI embebbed Partner support Events suite tax Localizations and more Cons Additional cost. There is some functionality that it us important to have but you need to pay extra for it. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing NetSuite Functionality and cost benefit from other products Review Source DL Denis L. System administrator Retail Used the software for: 2+ years ### "System admin" March 23, 2026 5.0 Love the simplicity of the whole ecosystem. Looking forward to implementing the AI into the day to day activities. Pros Ease of use, the intuitive of the UI, quick navigation and the global search engine. Also the ability to customize certain elements to provide efficiency for users. Cons In the area of support, we found difficult to get a resolution in a timely manner, especially during critical downtime. Review Source Maryna R. Procurement Admin Construction Used the software for: Less than 6 months ### "Great tool!" August 30, 2025 4.0 Overall, I think it is a good software. There are a lot of different functions, options, and ways you can work with it. I was satisfied with the options of integrating different tools. Pros I like that was more or less easy to navigate. I did need to take some time to figure out where all the buttons were, but after that it was pretty easy to perform my responsibilities. Cons It does take a bit to get used to it, the interface was quite different from our previous software. Training videos weren't very helpful. Review Source AG Adam G. Net suite manager Financial Services Used the software for: 2+ years ### "Systems manager" March 31, 2026 4.0 Very good, good support and service. No system down time. I recommend it to everyone, for me it’s the best software on the market Pros Ease of use, customization possibilities. Automation is very easy. It’s very scalable. Finance processes can be pretty much all automated Cons Cost, needs more AI In customisation and development areas. We have 3 instances which is challenging. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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