# Page 8 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is NetSuite the right CRM solution for you? Explore 2035 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135757/NetSuite/reviews --- NetSuite 4.2 (2035) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 8 - Reviews of NetSuite ## Showing most helpful reviews Showing 176-200 of 2035 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EA Erwin A. Senior Financial Controller Financial Services Used the software for: 1-2 years ### "Pro invest" March 23, 2026 4.0 Pros Easy to use, user friendly, search functions are great. Looking forward to the ask Oracle AI - game changer for finance Cons No module for property and real estate, hospitality, property management aren’t as available. Needs to do better with group accounting and consolidation Alternatives considered [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing NetSuite Because NetSuite could provide diversity and flexibility Review Source BC Baby C. Application manager Oil & Energy Used the software for: 2+ years ### "Good erp system " February 10, 2026 4.0 Very good , its a very flexible erp system, and simple user interface and customization also easier . Pros AI features will be the game changer especially for top management team. Cons Customer support is very weak in terms of reaching and resolution time. Review Source AD Aaron D. Tech Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Very Customizable, But At A Cost" October 20, 2025 4.0 I liked how customizable Netsuite was as you could make any form or record type the way you want, but then things like reports would be hard to build, and getting data out of Netsuite is extremely difficult because of how many similar fields with different field IDs there are. Pros Netsuite is extremely customizable which is helpful for a lot of companies. There is a lot of automation that can be completed as well. Cons Netsuite is very expensive the features are pieced out so you have to buy additional features. Netsuite could be the best ERP in the world were it not for cost of use. Review Source DB Dean B. Marketing manager Building Materials Used the software for: 6-12 months ### "Ultra customisable " March 23, 2026 4.0 It is an incredibly powerful tool. I can't speak from a finance perspective as that isn't my field, but certainly from tracking customers and products it's great. Very lacking from a marketing standpoint though. Pros It is incredibly customisable, and can be tailored to your specific business needs. I'm yet to find a circumstance that I can't implement a fix to achieve a certain goal. Cons As a CRM it is very lacking in marketing features, meaning you need separate platforms to handle things like email marketing or social posts. Which involved integrating them so netsuite can remain the single source of truth. Review Source SS Samara S. Analista de dados Information Technology and Services Used the software for: 6-12 months ### "Evento perfeito" May 13, 2026 5.0 Foi muito boa, gostei muito, ja somos clientes da netsuite e vimos que tem muitas oportunidades e melhorias que o sistema oferece e que podemos passar a usar Pros O evento foi muito bem estruturado, a organização, os palestrantes, as comidas, os stands, tudo muito bem pensado e executado Cons Não teve nada que não gostei, somente um atraso na primeira apresentação, que faltou algum informativo sobre o que estava acontecendo, porém nada que causasse nenhuma impacto Switched from [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/) Porque não tinha todas as funcionalidades que precisávamos Review Source MG Madan G. Senior accountant Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Senior accountant " March 23, 2026 3.0 Pros Ease of use, customizable , interactive. Saved searches and saved csv function. Reports are customizable and the analytics function is good Cons Bugs, slow, bank import function fails multiple times specially with import codes. Bank feeds for Amex transactions Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Company growth and the increase in volume of transactions Review Source MG Mikaela G. Finance Systems Analyst Information Services Used the software for: 2+ years ### "NetSuite can fit the needs of every company" March 31, 2026 5.0 Great experience, a tool to customize it and bring it to your own needs. User friendly and an easy tool to be used by all users Pros The option to customize it, with different forms, fields, templates, etc. this gives the option to specialize it and meet the needs of all countries. Cons Performance can be weak. Moreover, customer support can be very poor and and cases take very long to be solved Review Source nJ nicolas J. FPA manager Automotive Used the software for: 1-2 years ### "nS learning " March 17, 2026 4.0 Positive so far but much more to learn New modules and apps to implement to make the experience more efficient Pros Full ERP with a lot of possibilities Can implement financial operational and forecasting all in one Cons Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start Switched from [Eyerobot](https://www.capterra.com/p/265971/Eyerobot/) Bespoke unscalable system was very manual Review Source Junaid E. IT Support Consumer Services Used the software for: 6-12 months ### "Great ERP Solution By Oracle" September 9, 2025 5.0 Overall, NetSuite has been an excellent ERP platform for streamlining operations and consolidating data accross departments. Pros NetSuite offers a true all in one ERP solution with real time visibility accross operations and sales. Cons The system can be little complex to set up initially and requires significant training for new users which can drive up the cost. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) At time we were looking for more comprehensive ERP solution that could handle multi enrtry consolidation and advanced reporting. Review Source KK Kenny K. Administrator Insurance Used the software for: 2+ years ### "Administrator" March 17, 2026 4.0 Quite satisfied. Would appreciate more if there are more tips that would tell more on how to make netsuite work better. Pros All in one place to do business erp software. Product is very customizeable with scripting and workflows. Cons Performance issue specially dealing with large amount of data. Slowness slecially on sansbox environment. Review Source GS Gaurav S. sr.netsuite consultant Business Supplies and Equipment Used the software for: 2+ years ### "We learn about AI , it's very helpful " February 10, 2026 5.0 Very nice presentation , as well as good information shared by presentor...this information is very nice to descision makers as well as data entry operator Pros Guidance about AI is very helpful to operate our business also it's very helpful for end users for their analysis and data entry Cons For me all good, AI is most interesting topic now a day and happy to know that NetSuite already incorporate this in in-built solution Review Source CE Courtenay E. Accounts Payable Manager Information Technology and Services Used the software for: 2+ years ### "SuiteConnect the Connectivity is Real. " March 23, 2026 5.0 Had a fantastic time. Made some new connections & able to catch up with old ones. Will definitely attend again. Pros The venue this year was much better. I was able to connect with more vendors easily & it also made it easier to Network. Cons There was a few technical issues, which meant some of the presentation was missed. Also need more tall tables during lunchtime. Review Source CP Chris P. Financial controller Furniture Used the software for: 2+ years ### "Great products" March 17, 2026 5.0 Overall, we are satisfied with the Netsuite as the ERP to manage the financials as well as support the business needs Pros Netsuite has offered great valued products to cater for the medium company’s financial system requirements Cons The cost of the subscription started to ramp up after the fix term contract is finished and there are not too much rooms to negotiate. Review Source VR Verified Reviewer Senior Associate Security and Investigations Used the software for: 1-2 years ### "A Flexible ERP With Strong Capabilities but a Steep Learning Curve" April 22, 2026 5.0 Overall, NetSuite is a powerful and flexible ERP, but it requires a thoughtful governance structure to get the most value out of it. Once configured properly, it supports efficient financial operations, consistent reporting, and scalable processes. The learning curve is noticeable, yet the platform becomes significantly more effective as teams gain familiarity and establish clear administrative practices. Pros NetSuite provides a highly configurable, cloud‑based platform that centralizes financials, operational data, and reporting in one system. Its role‑based access model, native workflows, and SuiteAnalytics tools make it easy to tailor processes without heavy development. The system’s reliability and real‑time visibility into transactions are strong advantages for growing organizations. Cons Administrative configuration can feel unintuitive at times, especially for teams without prior NetSuite experience. Some areas—such as permissions, workflow logic, and SuiteApp updates—require deeper technical knowledge than expected. Documentation for customizations is limited, and certain changes still rely on external consultants or support partners. Review Source CP Camilo P. Sales manager Business Supplies and Equipment Used the software for: 6-12 months ### "Facilidad de uso " February 12, 2026 5.0 Excelente y económico frente a otros productos en el mercado tiene muchos módulos interesantes además de que ya están integrando la inteligencia artificial Pros Automatización con ia y facilidad de uso además de que tienen respaldo a nivel nacional e internacional Cons Operatividades y módulos con varias pestañas siento que tiene varias pestañas y esto puede complicar su uso claro que esto es de aprendizaje y me imagino la empresa otorga capacitaciones de uso Switched from [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Yes implements in para nómina y otros temas de contabilidad Review Source MMK Mohammed Maaz K. Solution Architect Security and Investigations Used the software for: 2+ years ### "Netsuite Next is the Future" February 10, 2026 5.0 Great as always delivers to client needs and have flexibility to customise reports and tabs to deployments on the fly Pros The power that user has to customize and add new fields forms list value and workflow approval logic or change and the ability to track system notes natively Cons Limited data table connection especially in saved search reporting tool and financial report limit in 30 columns only Review Source RJ Rosemol J. Director Information Technology and Services Used the software for: 2+ years ### "Oracle NetSuite the next-generation ERP" April 8, 2025 5.0 I am satisfied with Oracle NetSuite as an ERP and looking forward to bringing more industry specific editions. Pros Reporting and dashboard a are the best features. I also like it can consolidate multiple countries and subsidiaries seamlessly Cons User fee is high for certain roles. Though the light users are introduced for CRM and warehouse there are many low usage users which can be similar to employee center role. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Due to lack of reports and information inaccuracies Review Source LB Louis B. Group Finance Manager Retail Used the software for: 1-2 years ### "NetSuite is great" March 23, 2026 5.0 Mostly positive. It can get quite expensive and has to be heavily customised sometimes. I do like that most things can be done through scripting but the more you add the slower it goes. Pros It’s easy to manage across multiple businesses and pretty intuitive. Now with AI it can be easy to automate through scripting. Cons It has a lot of bolt on products which can be expensive and add up overtime. A lot of the native products are largely US based which makes it difficult. Review Source SA Sadak A. Consultant Education Management Used the software for: 2+ years ### "Very valuable" April 2, 2026 5.0 Overall very happy with netsuite and very positive on what is coming next, netsuite next is very promising. Pros The detail of the feature is excellent, very good demo, engaging, very useful for the businesses. Would really recommend Cons The reporting could be more easier, ability to run large data in short time. Currently it takes longer Review Source LA Leandro A. Senior Accountant Import and Export Used the software for: 2+ years ### "Efficient and Scalable ERP with Strong Future Potential" March 31, 2026 5.0 Overall, NetSuite enhances efficiency, although implementation and training require effort. I am very satisfied with the platform and look forward to the upcoming NetSuite Next release. Pros NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits. Cons NetSuite can be complex, costly, and requires some expertise for setup and reporting. The ask Oracle will help to overcome these challenges. Review Source JT Julia T. Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Reliant System to connect multiple data sources " March 17, 2026 5.0 Reliant System, great for companies present in multiple geographies, FX translations, broad system bringing a lot of different functionalities together Pros Exception management feature, 0 day closing, MCP connector to Claude and the AI prompt generator in Netsuite seem to be helpful new features I hope are being released soon Cons Uploading budgets to Netsuite is time consuming compared to using NSPB.For FP&A function it would be awesome to have an easier way to upload budgets and get AI powered dashboards that compare actual with budget data directly in NS. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) More functionalities, business expanded in multiple geography, better business partnering through P&L data by customer Review Source AK Alina K. Analyst Wholesale Used the software for: 2+ years ### "NetSuite experience " March 31, 2026 5.0 I find NetSuite user-friendly. By integrating with other platforms it reduce the time spend on rising manual sales orders. Pros It is an easy platform where all the data is found into one place.also, it is customizable which offer a better user friendly interface Cons The paid modules. Also, it is difficult to integrate with different LLM apart from Claude or Chat GPT. Review Source PC Peter C. Accountant Wholesale Used the software for: 2+ years ### "Suite Connect 2026" March 17, 2026 4.0 Overall was very beneficial and well worth attending. Thanks to NetSuite for organising and for the yummy food. Pros Massive capability to improve our business. Very much looking forward to the new product enhancements. Cons Inability to attend preferred training session due to lack of communication around need to pre register. Review Source KA Kevin A. Financial Controller Retail Used the software for: 2+ years ### "Functionality " March 23, 2026 4.0 NetSuite has been great for our business in bringing everything together into on platform which is transparent to users Pros Functionality across a wide sphere of transactions. Has enabled yhe business to have visibility & one source of truth. Cons Customers are required to manage some technical areas which for other products are generally managed by the developer. Review Source TS Tania S. CFO Airlines/Aviation Used the software for: 2+ years ### "Oceania GF " March 23, 2026 4.0 Happy overall with the ease to find information, continuing to get better each year. It is a system that keeps evolving with the world therefore being more efficiencies without having to change system Pros Ease to teach new staff as it’s intuitive. Having hard copies on file with the transaction makes audit and review easy. Cons Not being able to search between databases or Payroll and finance Having to pay for one world because we have 1 other currency Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.